Philips XL3402 User Manual

Register your product and get support at

www.philips.com/welcome

XL340

US Telephone

!

Warning

Use only rechargeable batteries.
Charge each handset for 24 hours before use.

Table of contents

Important Safety Instructions 3

1 Environment and safety 5

1.1 Safety information 5

1.2 Power requirements 5

1.3 Battery requirements 5

1.4 Telephone connection 5

1.5 Environmental care 5

1.6 Precautions 5

2 Important information 6

2.1 For your safety 6

2.2 Telephone connection 6

2.3 Need help? 6

2.4 Conformity 6

2.5 Safety precautions 6

2.6 Digital security system 6

4 Getting started 10

4.1 Connect the charger 10

4.2 Insert the batteries in the handset 10

4.3 Charge batteries 10

4.4 Standby mode 11

4.5 Verify the signal 11

5 Using your phone 12

5.1 Call 12

5.2 Answer a call 12

5.3 Loudspeaker phone 12

5.4 Adjust the audio volume 12

5.5 End a call 12

5.6 Make a second call 13

5.7 Answer a second call 13

5.8 Conference call 13

5.9 Use intercom 13

3 Your phone 7

3.1 What’s in the box 7

3.2 Overview of the phone 8

3.3 Overview of the base 9

3.4 Display icons 9

Table of contents

5.10 Text or number entry 13

6 Use more of your phone 15

6.1 Phonebook memory 15

6.2 Personalizing your phone 15

1

Table of contents

6.3 Advanced features 16

11.12 Radio Equipment 26

6.4 Use the headset 19

7 Default settings 20

8 Quick reference table for phone

menus 21

9 Technical data 22

10 Frequently asked questions 23

11 Appendix 24

11.1 Equipment approval Information 24

11.2 Notification to the local telephone
company 24

11.3 Notes 24

11.13 Do not attempt to repair or modify this
equipment 26

11.14 The RBRC® seal 26

12 Index 27

11.4 Rights of the Phone Company 24

11.5 Interference Information 24

11.6 Noise 25

11.7 FCC RF Radiation Exposure Statement 25

11.8 Hearing Aid Compatibility (HAC) 25

11.9 Privacy 25

11.10Additional Information 25

11.11 Terminal Equipment 26

2

Table of contents

Important Safety Instructions

Some of the following information may not apply
to your particular product; however, when using
telephone equipment, basic safety precautions
should always be followed to reduce the risk of
fire, electric shock and injury to persons,
including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked
on the product.

3. Unplug this product from the wall outlet
before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for
cleaning.

4. Telephones should not be used while you are
in a bathtub, shower or pool. Immersion of
the telephone or handset in water could
cause an electrical shock.

5. Slots and openings in the cabinet back or
bottom are provided for ventilation, to
protect it from overheating. These openings
must not be blocked or covered. The
openings should never be blocked by placing
the product on the bed, sofa, rug, or other
similar surface. This product should not be
placed in a built-in installation unless proper
ventilation is provided.

6. This product should be operated only from
the type of power source indicated on the
marking label. If you are not sure of the type
of power supply to your home, consult your
dealer or local power company.

7. Do not allow anything to rest on the power
cord. Do not locate this product where the
cord will be abused by persons walking on it.

8. Do not overload wall outlets and extension
cords as this can result in the risk of fire or
electric shock.

9. Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points or short out
parts that could result in a risk of fire or
electric shock. Never spill liquid of any kind
on the product.

10. To reduce the risk of electric shock, do not
disassemble this product, but take it to a
qualified service personnel when service or
repair work is required. Opening or
removing covers may expose you to
dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the
appliance is subsequently used.

11. Do not expose the product to extreme
temperatures such as areas near a hot
radiator or stove or in a hot car.

12. Do not place lighted candles, cigarettes,
cigars, etc., on the telephone.

13. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.

14. Never install or modify telephone wiring
during a lightning storm.

15. Never install telephone jacks in wet locations
unless the jack is specifically designed for wet
locations.

16. Use caution when installing or modifying
telephone lines to prevent electrical shock
and/or fire.

17. Unplug this product from the wall outlet and
refer servicing to qualified service personnel
under the following conditions:
A. When the power supply cord or plug is

damaged or frayed.

B. If the product has been exposed to rain or

water.

C. If the product does not operate normally

by following the operating instructions.
D. If the product’s cabinet has been damaged.
E. If the product exhibits a distinct change in

performance.

18. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric shock
from lightning.

19. Do not use the telephone to report a gas leak
in the vicinity of the leak.

20. Do not place this product on an unstable cart,
stand or table. The product may fall, causing
serious damage to the product.

Important Safety Instructions

3

IF YOUR PRODUCT UTILIZES
BATTERIES, THE FOLLOWING
ADDITIONAL PRECAUTIONS SHOULD
BE OBSERVED:

1. Use only the type and size of battery(ies)
specified in the user manual.

2. Do not dispose of the battery(ies) in fire.
They may explode. Check with local codes
for possible special disposal instructions.

3. Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be
toxic if swallowed.

4. Exercise care in handling battery(ies) in order
not to short out the battery(ies) with
conducting materials such as rings, bracelets,
and keys. The battery(ies) or conductor may
overheat and cause burns.

5. Do not attempt to recharge the battery(ies)
provided with or identified for use with this
product that are not intended to be charged.
The battery(ies) may leak corrosive
electrolyte or explode.

6. Do not attempt to rejuvenate the battery(ies)
provided with or identified for use with this
product by heating them. Sudden release of
the battery(ies) electrolyte may occur causing
burns or irritation to eyes or skin.

7. When replacing battery(ies), all batteries
should be replaced at the same time. Mixing
fresh and discharged batteries could increase
internal cell pressure and rupture the
discharged battery(ies). (Applies to products
employing more than one separately
replaceable primary battery.)

8. When inserting battery(ies) into this product,
the proper polarity or direction must be
observed. Reverse insertion of battery(ies)
can cause charging, and that may result in
leakage or explosion.

9. Remove battery(ies) from this product if
storing over 30 days because the battery(ies)
could leak and damage the product.

10. Discard “dead” battery(ies) as soon as
possible since “dead“ batteries are more
likely to leak in a product.

11. Do not store this product, or the battery(ies)
provided with or identified for use with this
product, in high-temperature areas.
Batteries that are stored in a freezer or
refrigerator for the purpose of extending
shelf life should be protected from
condensation during storage and defrosting.
Batteries should be stabilized at room
temperature prior to use after cold storage.

12. If your product uses rechargeable
battery(ies), charge the battery(ies) only in
accordance with the instructions and
limitation specified in the User Manual.

SAVE THESE INSTRUCTIONS

4

Important Safety Instructions

1 Environment and safety

1.1 Safety information

This telephone is not designed for making
emergency telephone calls when the power fails.
An alternative should be made available for access
to emergency calling.

1.2 Power requirements

The product requires an electrical supply of
120 volts, single phase alternating current,
excluding IT installations defined in standard UL

60950. In case of power failure, the
communication can be lost.

1.3 Battery requirements

The handset requires power source of two
rechargeable NiMH batteries, size AAA 1.2V
750mAh (HR11/45).

!

CAUTION

The electrical network is classified as dangerous
according to criteria in the standard UL 60950.
The only way to power down this product is by
unplugging the power supply from the electrical
outlet. Ensure the electrical outlet is located
close to the apparatus and is always easily
accessible.

1.4 Telephone connection

The voltage on the network is classified as
TNV-3 (Telecommunication Network Voltages,
as defined in the standard UL 60950). Following a
power cut, the call in progress is lost.

!

Warning

Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal metallic
water pipe system, if present, are connected
together. This precaution may be particularly
important in rural areas.

1.5 Environmental care

Please remember to observe the local regulations
regarding the disposal of your packaging
materials, exhausted batteries and old phone and
where possible promote their recycling.

1.6 Precautions

• Because the phone works by sending radio

signals between the base unit and the handset,
wearers of hearing aids may experience
interference in the form of a humming noise.

• We advise that this phone should not be used

near intensive care medical equipment, nor by
persons with pacemakers.

• Your phone can interfere with electrical

equipment such as answering machines, TV and
radio sets, clock radios and computers if placed
too close. It is recommended that you position
the base unit at least one meter from such
appliances.

!

CAUTION

Use only the mains adapter supplied with
this telephone. Incorrect adapter polarity
or voltage can seriously damage the unit.
Base adapter:

Input: 120 VAC 60 Hz
Output: 9 VDC 400 mA

Charger adapter:

Input: 120 VAC 60 Hz
Output: 9 VDC 200 mA

!

CAUTION

RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE.

Never use nonrechargeable batteries; use
recommended type supplied with this telephone.
NiMH batteries must be disposed of in
accordance with the applicable waste disposal
regulations.

FCC CERTIFICATION NUMBER IS
LOCATED ON THE CABINET BOTTOM

The term “IC:” before the certification number
signifies that Industry Canada technical
specifications were met. This certification means
that the equipment meets certain radio
communications and operational requirements.

Environment and safety

5

2 Important information

2.1 For your safety

Before installing your XL340, carefully read the
following information.

2.2 Telephone connection

Always use the line cable provided with the
product otherwise you may not have a dialing
tone.

2.3 Need help?

For more information on Troubleshooting and
FAQ's:

• Online help: www.philips.com/support

• Troubleshooting: see page 23

2.4 Conformity

Hereby, Philips declares that the XL340 is in
compliance with the essential requirements and
other relevant provisions of R&TE 1999/5/EC.
This product can only be connected to the
analogue telephone networks of the countries
mentioned on the packaging.
The Declaration of conformity is available on
www.philips.com/support

2.5 Safety precautions

• Do not allow the handset to come into contact
with water.

!

Warning

Metallic objects may be retained if placed near or
on the handset receiver.

Disposal instructions for batteries:

Batteries should not be disposed of with
general household waste.

Packaging information:

Philips has marked the packaging with standard
symbols designed to promote the recycling and
appropriate disposal of your eventual waste.

A financial contribution has been paid to
the associated national recovery &
recycling system.

The labeled packaging material is
recyclable.

2.6 Digital security system

Your cordless phone uses a digital security
system to protect against false ringing,
unauthorized access, and charges to your phone
line. There is a unique digital security code
programmed in each unit. When the base and the
handset ist powered up the first time, the handset
automatically registers with the base ready for
normal use.

Note

If more than one handset is registered with the
base, registration may take approximately one
minute.

• Do not open the handset or the base station.
You could be exposed to high voltages.

• Do not allow the charging contacts or the
batteries to come into contact with conductive
materials.

• Never use any battery type other than the one
supplied : risk of explosion.

6

Important information

3Your phone

Congratulations on your purchase and welcome to Philips!
To fully benefit from the support that Philips offers, register your product at www.philips.com/
welcome.

3.1 What’s in the box

2 AAA rechargeable

NiMH batteries

Base unit

Power adaptor for base

User manual

Make sure you have all these items in the box. For missing item(s), contact your dealer.
In multi-handset packs, you will find additional handsets, chargers, power supplies, and batteries.

Note

*You may find in the box the line adaptor delivered separately from the line cord. In this case, please
plug first this line adapter onto the line cord before connecting it to the line socket.

Note

Handset

Line cord*

Quick start guide

Battery door

Belt clip

Guarantee

This telephone system meets FCC standards for Hearing Aid Compatibility.

Your phone

7

3.2 Overview of the phone

AEarpiece
BDisplay
C Direct memory keys

Use to access direct memories.

D Talk key

Use to take the line and answer a call.
In viewing memory, use to dial out the
number.
Use to end a call.

E Speaker key

Use to turn on or off the speaker.
Use to change the ringing melody.

F Redial, Cancel & Recall key

Use to cancel an operation.
Use to redial the last dialed number.
Use to send out a flash.

G Digit keys

Use to dial digits and enter characters.
Use to access extra memories.

H Insert star & Program key

Use to insert * (star).
Use to enter program mode.

I Insert # & Pause key

Use to insert #.
Use to insert pause (P) when dialing.

J Intercom Key

Use to make intercom call.

KMicrophone
L Volume up Key

Use to increase ringer and audio volume.

M Volume down Key

Use to decrease ringer and audio volume.

!

Warning

Handsfree activation could suddenly increase the

L

M

8

volume in the loudspeaker to a very high level.
Make sure the handset is not too close to your
ear.

Your phone

3.3 Overview of the base

A

B

A LED

Steadily on when line is in use.
Blinking when receiving incoming call.
Blinking when having new message in mailbox.

B Page key

Use to locate handset(s).
Use to register handset(s).

3.4 Display icons

When being used for the first time, it is
sometimes necessary to wait until the batteries
are sufficiently charged before the icons appear
on the display.
The display gives information about the operation
of your telephone. The following icons can be
shown in the headline of the display.

Displays the current battery level. It scrolls

during charging.

The phone is in use. It blinks during ringing.

There is a new voice mail in your network

mailbox (subscription needed).

Phonebook memory is being reviewed or

edited.

The phone is in program mode.

Loudspeaker is turned on.

The ringer is turned off.

The handset is linked to the base.

Your phone

9

4 Getting started

4.1 Connect the base

Place the base station close enough to the
telephone and the mains power sockets so that
the cables will reach.

1

Connect the telephone line cord to the
phone socket on the bottom of base unit and
the wall phone sockets.

Note

To use this phone, you need an RJ11C (CA11A)
type modular telephone jack, which might look
like the one pictured here, installed in your home.
If you do not have a modular jack, call your local
phone company to find out how to get one
installed.

2

Connect output plug of power adapter to the
power socket on the bottom of base unit.
Connect the power adapter to the wall mains
supply.

!

Warning

The electrical network is classified as dangerous
according to criteria in the standard EN 60950.
The only way to power down this product is by
unplugging the power supply from the electrical
outlet. Ensure the electrical outlet is located
close to the apparatus and is always easily
accessible.

4.2 Connect the charger

If you have bought a multi-pack product, each
extra handset comes with a charger and a charger
adaptor.

1

Connect the output plug of the charger
adaptor to the bottom of the charger.

2

Connect the charger adaptor to the wall
mains supply.

4.3 Insert the batteries in the handset

1

Place the two rechargeable batteries
(included) into the battery compartment.

!

Warning

Verify the batteries polarity when inserting the
batteries. Incorrect polarity may damage the
product.

2

Slide the battery door firmly into place.

!

Warning

RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. USE
RECOMMENDED TYPE SUPPLIED WITH THIS
PRODUCT. NEVER USE NON-RECHAR­GEABLE BATTERIES.

4.4 Charge batteries

!

Warning

The base station must always be plugged into the
mains when charging or when in use. Place
handset on the base unit or the charger and let

10

Getting started

the batteries continuously charge for 24 hours
before using.

is reached when there is no other electrical
appliances working within the range area.

Battery life in talking mode: Up to 12 hours
Battery life in standby mode: Up to 150 hours
Indoor range: Up to 50 meters
Outdoor range: Up to 300 meters

4.5 Standby mode

Your phone is in standby mode when it is idle.
The standby screen displays the handset name,
handset number, battery icon, and the signal icon.

• The battery icon appears on the screen
when charging has started.

Note

If the batteries are completely exhausted, the
product will not be able to power-on
immediately. Handset may get warm during initial
charge. This is normal.

Note

The warranty does not apply to the batteries and
any other components which have a limited
lifetime or are exposed to wear.

4.4.1 Low battery warning

An empty battery icon indicates the
batteries need recharging.
Place the handset on the base unit or the charger
to recharge the batteries.

Note

Handset will go into sleep mode after reaching a
very low battery voltage level.

Note

A low battery alert (during off hook) will also
inform you that the handset has to be recharged.
If it happens during a call, the call may end shortly
after the alert.

4.6 Verify the signal

The signal icon displays the link status
between your handset and the base unit.

is steadily on: Your handset and base unit are

linked.
is flashing: Your handset and base unit have
lost link.

4.4.2 Battery life and range

Optimal battery life is reached after 3 cycles of
complete charging and discharging. Optimal range

Getting started

11

5 Using your phone

5.1 Call

!

Warning

This telephone is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for
access to emergency services.

5.1.1 Make a call

1

Press and wait for the dial tone.

2

Dial the number you want to call.

• The number appears on display and is dialed.

5.1.2 Call timer

The call timer shows the duration of your current
call on display. It is shown in minutes and seconds
(MM:SS) in the first hour. After that, it will be
shown in hours and minutes (HH:MM).

5.1.3 Preparatory dialing (Pre-Dial)

With pre-dial, you can see and edit the number
you are calling before dialing it.

1

Enter the number you want to call.

• The number appears on display.

2

Press .

Note

You can enter up to 24 digits. Press to delete
an incorrect digit.

5.1.5 Call from phonebook memory

Press while viewing a memory.

• The phonebook memory appears on display
and is dialed.

Note

If the number is longer than 12 digits, only the last
12 digits are shown on display.
For more details on the phonebook memory
function, see “Phonebook memory”, page 15.

5.2 Answer a call

When you receive a call, the phone will ring and

will flash on the display.

Press

to answer the call.

Note

If the ringer is turned off, the phone will not ring
for the incoming call.

5.2.1 Answer a call in handsfree mode

The handsfree feature enables you to talk to the
caller without holding onto the phone. It also
allows others in the room to join in the
conversation.
When you receive a call, the phone will ring and

will flash on the display.

Press

to answer the call.

5.3 Loudspeaker phone

During a call, press to turn on and off the
loudspeaker.

• appears on the handset display when
loudspeaker is on.

5.1.4 Redial the last number

With redialing, you can redial the last number
dialed.

1

Press .

2

Press .

• The last dialed number appears on display and
is dialed.

12

5.4 Adjust the audio volume

During a call,

1

press to increase the audio volume,

2

press to decrease the audio volume.

5.5 End a call

Press during a call to end it.

Using your phone

5.6 Make a second call

1

Press during a call.

• R appears and you will hear a dial tone.

2

Enter the number you want to call.

3

After the second call is answered, you can
press to toggle between these 2 calls.

5.7 Answer a second call

During a call, if another call comes in, the handset
will sound a short beep periodically to notify you.
You can answer it without ending the current call.

1

Press when the second call comes in.

• R appears on display, the current call will be
put on hold, and you are talking with the
second caller.

2

Press subsequently to toggle between
these 2 calls.

5.8 Conference call

5.8.1 Join a conversation

During a call, another handset can join the
conversation by pressing .

• A short beep (alert tone) will apply to the
original handset to notify the conference call is
initiated.

Note

Only the handsets that are registered to the same
base station can use this feature.

5.8.2 Exit from Conference call

During a conference call, press to exit from
the conference call.

• The other handset is still connected to the
external caller.

5.9 Use intercom

You can call someone in the house by using the
intercom function.

1

Press and hold .

2

If there are only 2 handsets registered to the
base station, the intercom will be made
automatically. Otherwise, enter the handset
number you want to make the intercom call
to.

3

Press to answer the intercom when the
phone is ringing.

Note

Only the handsets that are registered to the same
base station can use this feature.

5.10 Text or number entry

You can enter texts and numbers for the
phonebook memories and other features.

1

Press corresponding key as many times as
necessary to reach the desired character.

2

Press to delete a character.
Press and hold to delete all entered
characters.

3

Press to switch between uppercase and
lowercase.

• The characters entered thereafter will be in the
alternate case.

Example to write "Peter"

1

Press once: P

2

Press once: P

3

Press twice: Pe

4

Press once: Pet

5

Press twice: Pete

6

Press three times: Peter

Using your phone

13

Upper case input table

Keys Assigned characters

1 [space] 1 , . ! ? : ; ' "
2 A B C 2 À Á Â Ä Æ Ç
3 D E F 3 È É Ê Ë Œ
4 G H I 4 Ì Í Î Ï
5 J K L 5 [ ]
6 M N O 6 Ñ Ò Ó Ö Ø Ω
7P Q R S 7 ∆ Θ Λ Ξ Σ
8 T U V 8 Ù Ú Û Ü
9 W X Y Z 9 Ý Ÿ
00 $ € @ _ ( ) < > ~
* * # + - / = & %

Lower case input table

Keys Assigned characters

1 [space] 1 , . ! ? : ; ' "
2 a b c 2 À Á Â Ä Æ Ç
3 d e f 3 È É Ê Ë Œ
4 g h i 4 Ì Í Î Ï
5j k l 5 [ ]
6 m n o 6 Ñ Ò Ó Ö Ø Ω
7 p q r s 7 ∆ Θ Λ Ξ Σ
8 t u v 8 Ù Ú Û Ü
9 w x y z 9 Ý Ÿ
00 $ € @ _ ( ) < > ~
* * # + - / = & %

14

Using your phone

6 Use more of your phone

6.1 Phonebook memory

Your phone has 12 phonebook memories
providing you with the convenience for making
calls. Each memory can store a name up to 12
characters and a number up to 24 digits.

Memory type Associated key

Direct access memories
Extra memories Digit keys 1 ~ 9

6.1.1 Save phonebook memory

In standby mode:

1

Enter the number.
Press and hold to insert a pause.

• It is shown as P.

2

Press and hold digit keys (1 to 9)

OR

2

Direct Memory ( ).

• The number is saved. You will hear a

confirmation tone and see NAME?.

3

Enter the name.

4

Press and hold the same memory key to save
the name.

Note

Existing phonebook memory can be replaced by
entering a number and a name at the same
memory location. The new entry will overwrite
the existing one without warning information
shown.

6.1.2 View phonebook memory

You can view these memories when the handset
is in standby mode.

Press Direct Memory

OR

press and hold digit keys (1 to 9).

• The name and number will be shown.

6.1.3 Delete all memories

You can delete all memories by using the RESET
function. See page 17 for more information.

6.2 Personalizing your phone

6.2.1 Give your phone a name

You can give your phone a different name. If you
have more than one handset, you can give each
handset its own name. The handset name can be
up to 10 characters long. It can be composed of
A-Z, 0-9 and space.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter 40.

3

Press and hold .

• The current handset name is shown.

4

Edit the name.

5

Press and hold to confirm.

6.2.2 Select display language

You phone supports many languages.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter the language index number (see below).

3

Press and hold to confirm.

Language Name Index Number

English 10
Dutch 11
French 12
German 13
Italian 14
Russian 15
Spanish 16
Turkish 17
Danish 18
Swedish 19
Norwegian 20
Greek 21

Use more of your phone

15

Language Name Index Number

Polish 22
Portuguese 23
Finnish 24
Hebrew 25

6.2.3 Turn the backlight on/off

The LCD and the key can be lit when the
phone is being used.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter 44.

3

Press and hold to confirm.

• The new setting is shown.

6.2.4 Auto Pick-up

Auto Pick-up gives you the convenience of
answering a call by picking up the handset from
the cradle or charger. You don't need to press

.

In standby mode:

1

Press and hold until you see MENU?.

2

Enter 42.

3

Press and hold to confirm.

• The new setting is shown.

6.2.5 Auto Hang-up

Auto Hang-up gives you the convenience of
ending a call by putting the handset onto the
charging cradle. You don't need to press .
In standby mode:

1

Press and hold until you see MENU?.

2

Enter 43.

3

Press and hold to confirm.

• The new setting is shown.

6.2.6 Auto Dialing

Auto Dialing gives you the convenience of making
a call from phonebook memories associated to
key 1 or 2 by pressing and holding the key 1 or 2
during standby. You don't need to press .
In standby mode:

1

Press and hold until you see MENU?.

2

Enter 45.

3

Press and hold to confirm.

• The new setting is shown.

6.2.7 Select ringing melody

In standby mode:

1

Press and hold until you see the current
melody name.

2

Select the desired melody by pressing digit
keys 0 to 9.

3

Press to confirm.

6.2.8 Change the ringing volume

In standby mode:

1

Press and hold until you see the current
melody name.

2

Press and to increase or decrease the
volume level.

3

Press to confirm.

Note

If ringing volume level is set to OFF,

appears.

6.2.9 Turn the key tone on/off

Key tones are tones your handset makes each
time you press a key on the handset.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter 41.

3

Press and hold to confirm.

• The new setting is shown.

6.3 Advanced features

6.3.1 Register a handset

If you have inadvertently unregistered your
handset, you can register it again. Additional
handsets must be registered to the base before
use.
In standby mode:

1

Press and hold until you see MENU?.

16

Use more of your phone

2

Enter 51. Press and hold until you see
BASE?.

3

Select the base using the digit keys (1, 2, 3 or

4). Press and hold until you see

SEARCHING...

4

Press and hold on the base unit for 3
seconds.

• The base will turn on the LED for 30 seconds.

• If registration is successful, handset will show

REGISTERED.

Note

If registration was not successful, the handset will
show FAILED. Repeat the above procedures
and try again.

6.3.2 Select a base

If your handset is registered to more than 1 base,
you can select which base the handset will use.
You can choose a fixed base or you can allow the
handset to automatically search for a nearby
available base (AUTO base selection).
In standby mode:

1

Press and hold until you see MENU?.

2

Enter the base index number (see below).

3

Press and hold to confirm.

• If successful, handset will show the selected

base. Otherwise, handset will show FAILED.

Base selection Index Number

BASE 1 64
BASE 2 65
BASE 3 66
BASE 4 67
AUTO 68

6.3.3 Un-register a handset

A handset can un-register another handset
registered to the same base station. It cannot un­register itself.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter 52. Press and hold until you see
HANDSET?.

3

Enter the number of the handset you want to
unregister. Press and hold to confirm.

• If un-registration is successful, your handset will
show DELETED.

6.3.4 Reset your phone

You can reset your phone to factory settings. To
find out what settings are being reset, see
page 20.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter 01 if you want to delete all the
memories during the reset.

OR

2

Enter 02 if you want to keep the memories
unchanged during the reset.

3

Press and hold until you see

PROCESSING....

6.3.5 Select flash duration

This option is helpful when using operator
services. The default value of flash duration that is
preset in your XL340 should be the best suited
for your country network and therefore you
should not need to change it.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter the flash duration index number (see
below).

3

Press and hold until you see the new
setting is displayed.

Flash duration Index Number

FLASH 1 71
FLASH 2 72
FLASH 3 73
FLASH 4 74
FLASH 5 75
FLASH 6 76
FLASH 7 77

Use more of your phone

17

6.3.6 Select pause duration

This option is helpful when using operator
services. The default value of pause duration that
is preset in your XL340 should be the best suited
for your country network and therefore you
should not need to change it.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter the pause duration index number (see
below).

3

Press and hold until you see the new
setting is displayed.

Pause duration Index Number

PAUSE 1 78
PAUSE 2 79

6.3.7 Select dial mode (country dependent)

The default value of dial mode that is preset in
your XL340 should be the best suited for your
country network and therefore you should not
need to change it.
In standby mode:

1

Press and hold until you see MENU?.

2

Enter 60.

3

Press and hold to confirm.

• The new setting is shown.

6.3.8 Temporary tone dialing in pulse dial mode

If the dialing mode is set to pulse, you can press
and hold to set temporary tone dialing.

• d will be displayed on the screen. All the

following digits will be dialed as tones until you
hang up.

6.3.9 Set prefix insertion

The prefix insertion feature checks and formats
your outgoing call number before it is dialed. If
the first few digits of the number match with the

digits you set as DETECT, they will be replaced
by the digits you set as PREFIX.
For example, you set DETECT as 604 and
PREFIX as 967. When you are making a call to
6045551212, the actually dialed number will be

9675551212. The number shown is still

6045551212.

In standby mode:

1

Press and hold until you see MENU?.

2

Enter 62. Press and hold .

3

Edit the DETECT digits

OR

3

enter a new one if you see DETECT? (such
as 604 in the above example).

4

Press and hold to confirm.

5

Edit the PREFIX digits

OR

5

enter a new one if you see PREFIX? (such as
967 in the above example).

6

Press and hold to confirm.

Note

If the dialed number starts with #, * or P, the
PREFIX will not be added.

Note

Press and hold to insert a pause in PREFIX.

6.3.10Message waiting indication

If you have subscribed to the voice mail service
from your local service provider, will be on
when you have a new message in your mailbox.
The LED on base station will blink.
After you've listened to all the new messages,

will turn off. The LED on base station will

stop blinking.

Note

You may also see VOICEMAIL shown on the
display if you have new message in your mailbox,
but it will disappear after you make an outgoing
call.

18

Use more of your phone

6.3.11Paging handset

You can use this feature to locate the handsets.
In standby mode, press on the base.

• All handsets registered to the base will produce
the paging tone for 30 seconds and the screen

displays PAGING....

Note

You can stop the paging by pressing any key on
each handset or pressing on the base again.

6.4 Use the headset

Headset is optional and not provided. A headset
with 2.5mm jack and minimum 32 ohm speaker
impedence must be used. It is available from retail
store.
To use a headset, plug the headset into the
headset jack at the side of the handset.

Use more of your phone

19

7 Default settings

These are the factory pre-programmed settings of your phone.

Functions Settings after Reset

Display Language English
Handset Name PHILIPS
Auto Pick-up Off
Auto Hang-up On
Backlight On
Dial Mode* Tone
Key Tone On
Flash Duration* Flash 2
Pause Duration Pause 1
Prefix [Empty]
Melody Selection RING 1
Ring Volume 3 blocks
Receiver Volume 3 blocks
Speaker volume 3 blocks
Message Waiting Indication Off
Base selection AUTO
Auto Dialing Off
Last dialed number [Empty]
Phonebook memories** [Empty]

* Country dependent features

**These memories will remain unchanged for Reset 02, refer to section 6.3.4

20

Default settings

8 Quick reference table for phone menus

The table below lists the menus of your phone.
Reminder: Press and hold until you see MENU? to enter the menu index number.
Press to exit from any menu instantly.

Index Number Menu

01 Full Reset
02 Partial Reset
10 - 25 Language
40 Handset Name
41 Key Tone
42 Auto Pick-up
43 Auto Hang-up
44 Backlight
45 Auto Dialing
51 Registration
52 Un-registration
60 Dial Mode
62 Prefix Insertion
64 - 68 Base Selection
71 - 77 Flash Duration
78 - 79 Pause Duration

Quick reference table for phone menus

21

9 Technical data

General telephone features

• Caller name & number identification

• 12 phonebook memories with direct access

• Conference call and voicemails

• Intercom

• Base selection

Battery

• 2 x AAA NiMH 750mAh batteries

Weight and dimensions

• Handset: 160 grams
180 x 32 x 56 mm (H x D x W)

• Base: 150 grams
94 x 128 x 117 mm (H x D x W)

Temperature range

• Operation: 0°C to +46°C

• Storage: -25°C to +70°C

Relative humidity

• Operation: Up to 95% at 40°C

• Storage: Up to 95% at 40°C

22

Technical data

10 Frequently asked questions

www.philips.com/support

In this chapter you will find the most frequently
asked questions and answers about your phone.

Set up

No dial tone

• Check the phone and power connections.

• The handset may be out of range. Move closer
to the base station.

• The battery capacity may be low. Charge
battery.

“Range/Signal” icon is flashing

• Move closer to the base station.

• If the handset displays UNREGISTERED,
register the handset, see page 16.

The handset does not switch on

• Charge the battery: Put the handset on base/
charger. The battery icon is animated while
charging. After a few moments the phone will
switch on.

The handset does not charge

• Check base/charger connections.

• The battery may be defective. Purchase new
battery from your dealer.

• Check that the batteries are inserted correctly.

• Make sure the handset is placed properly on
the base/charger. The battery icon is animating
while charging.

Communication is lost during a call

• Charge the battery.

• Move closer to the base station.

turned on. See page 16.

• Too many phones may be sharing the same
phone line. Disconnect some of the phones.

No parking tone from the handset

• Check the power connections of the base/
charger.

• The handset may not be placed properly. Try
again.

• Charging contacts may be dirty. Clean contacts
with a damp cloth.

Product behaviour

Bad audio quality (crackles, echo, etc.)
during a call

• The handset may be nearly out of range. Move
closer to the base station.

• The phone may be interfered by nearby
electrical appliance. Move the base unit to a
different location.

• The phone may be at a location with thick
walls. Move the base unit to a different
location.

Caller ID does not display

• Caller ID service may not be activated. Check
with your service provider.

• The caller's information may be withheld or is
unavailable.

• Let the phone ring at least once before
answering it.

Second call service does not work

• Second call service may not be activated. The
second call service may not be available from
your telephone operator, check availability of
the service with your telephone service
provider.

• Check that the flash selection is correct. See
page 17.

Sound

Handset does not ring

• Check that the handset melody volume is

Frequently asked questions

Tip

If the above solutions do not help, remove the
power from both the base station and the
handset. Wait for 15 minutes and try again.

23

11 Appendix

11.1 Equipment approval Information

Your telephone equipment is approved for
connection to the public switched telephone
network and is in compliance with parts 15 and
68, FCC Rules and Regulations and the Technical
Requirements for Telephone Terminal
Equipment published by ACTA.

own telephone equipment if you are on a party
line. Check with your local telephone company.

• Notice must be given to the telephone
company upon permanent disconnection of
your telephone from your line.

• If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this product does not
disable your alarm equipment. If you have
questions about what will disable alarm
equipment, consult your telephone company
or a qualified installer.

11.2 Notification to the local telephone company

On the bottom of this equipment is a label
indicating, among other information, the US
number and Ringer Equivalence Number (REN)
for the equipment. You must, upon request,
provide this information to your telephone
company.
The REN is useful in determining the number of
devices you may connect to your telephone line
and still have all of these devices ring when your
telephone number is called. In most (but not all)
areas, the sum of the RENs of all devices
connected to one line should not exceed 5. to be
certain of the number of devices you may connect
to your line as determined by the REN, you
should contact your local telephone company.
A plug and jack used to connect this equipment to
the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with
this product. It is designed to be connected to a
compatible modular jack that is also compliant.
See installation instructions for details.

11.3 Notes

• This equipment may not be used on coin

service provided by the telephone company.

• Party lines are subject to state tariffs, and

therefore, you may not be able to use your

11.4 Rights of the Phone Company

Should your equipment cause trouble on your
line which may harm the telephone network, the
telephone company shall, where practicable,
notify you that temporary discontinuance of
service may be required. Where prior notice is
not practicable and the circumstances warrant
such action, the telephone company may
temporarily discontinue service immediately. In
case of such temporary discontinuance, the
telephone company must:
(1) promptly notify you of such temporary
discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your
right to bring a complaint to the Commission
pursuant to procedures set forth in Subpart E of
Part 68, FCC Rules and Regulations.
The telephone company may make changes in its
communications facilities, equipment, operations
or procedures where such action is required in
the operation of its business and not inconsistent
with FCC rules and Regulations. If these changes
are expected to affect the use or performance of
your telephone equipment, the telephone
company must give you adequate notice, in
writing, to allow you to maintain uninterrupted
service.

11.5 Interference Information

This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:

24

Appendix

(1) this device may not cause harmful
interference; and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to
comply with the limits for a Class b digital device,
pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and
used in accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no guarantee
that interference will not occur in a particular
installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the
interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna

(that is, the antenna for radio or television that
is “receiving” the interference).

• Reorient or relocate and increase the

separation between the telecommunications
equipment and receiving antenna.

• Connect the telecommunications equipment

into an outlet on a circuit different from that to

which the receiving antenna is connected.
If these measures do not eliminate the
interference, please consult your dealer or an
experienced radio/television technician for
additional suggestions. Also, the Federal
Communications Commission has prepared a
helpful booklet, “How To Identify and Resolve
Radio/TV Interference Problems”. This booklet is
available from the U.S. Government Printing
Office, Washington, D.C. 20402.
Please specify stock number 004-000-00345-4
when ordering copies.

11.6 Noise

Electrical pulse noise is present at one time or
another. This is most intense during electrical
storms. Certain kinds of electrical equipment,
such as light dimmers, fluorescent bulbs, motors,
fans, etc., also generate pulse noise. Because radio
frequencies are susceptible to this, you may on
occasion hear pulse noise through the receiver.
This is usually only a minor annoyance and should
not be interpreted as a defect of the unit.

11.7 FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with a minimum distance of
20 centimeters between the radiator and your
body. This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.
For hand held operation, this phone has been
tested and meets the FCC RF exposure
guidelines. For Body-worn operation, use only
with the belt clip. Use of other accessories may
not ensure compliance with FCC RF exposure
guidelines.

11.8 Hearing Aid Compatibility (HAC)

This telephone system meets FCC and Industry
Canada standards for Hearing Aid Compatibility.

11.9 Privacy

Privacy of communications may not be ensured
when using this telephone.

11.10 Additional Information

I.C. Notice

Appendix

25

11.11 Terminal Equipment Note

This equipment meets the applicable Industry
Canada Terminal Equipment Technical
Specifications.

This is confirmed by the registration number. The
abbreviation, IC, before the registration number
signifies that registration was performed based on
a Declaration of Conformity indicating that
Industry Canada technical specifications were
met. It does not imply that Industry Canada
approved the equipment.

Note

The Ringer Equivalence Number (REN) for this
terminal equipment is marked on the equipment
itself. The REN assigned to each terminal
equipment provides an indication of the
maximum number of terminals allowed to be
connected to a telephone interface. The
termination on an interface may consist of any
combination of devices subject only to the
requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not
exceed five.

11.12 Radio Equipment

The term “IC:” before the radio certification
number only signifies that Industry Canada
technical specifications RSS-213 and ICES-003
were met. Operation is subject to the following
two conditions : (1) this device may not cause
interference, and (2) this device must accept any
interference, including interference that may
cause undesired operation of the device.

product warranty and compliance. This could also
void the user’s authority to operate the
equipment.

USA/CANADA Service Center

PHILIPS
1881 Route 46 West
Ledgewood, NJ 07852

Phone: [phone] (English/Français)
E-mail: [e-mail]

11.14 The RBRC® seal

The RBRC® Seal on the nickel
metal hydride battery indicates
that Philips Royal Electronics is
voluntarily participating in an
industry program to collect and

recycle these batteries at the end
of their useful lives, when taken out of service
within the United States and Canada.
The RBRC

®

program provides a convenient
alternative to placing used nickel metal hydride
batteries into the trash or municipal waste, which
may be illegal in your area.
Philips’s participation in RBRC
you to drop off the spent battery at local retailers
participating in the RBRC

®

makes it easy for

®

program or at
authorized Philips product service centers. Please
call 1-800-8-BATTERY for information on Ni-MH
battery recycling and disposal bans/restrictions in
your area. Philips’s involvement in this program is
part of its commitment to protecting our
environment and conserving natural resources.

®

is a registered trademark of Rechargeable

RBRC
Battery Recycling Corporation.

11.13 Do not attempt to repair or modify this equipment

Repairs to certified equipment should be made by
an authorized maintenance facility designated by
the supplier.
Any repairs or alterations made by the user to
the equipment may render the equipment void in

26

Appendix

12 Index

A

Additional Information 25
Advanced features 16
Answer a call 12
Answer a second call 13
Appendix 24
Audio volume, adjust 12
Auto Dialing 16
Auto Hang-up 16
Auto Pick-up 16

B

Backlight on/off 16
Base, overview 9
Batteries 10
Battery 22
Battery door 10
Battery life and range 11
Battery requirements 5

Do not attempt to repair or modify this

equipment 26

E

Earpiece 8
End a call 12
Environmental care 5
Equipment approval Information 24
Example text entry 13
Exit from Conference call 13

F

FCC RF Radiation Exposure Statement 25
Flash duration, select 17
Frequently asked questions 23

FG

Getting started 10

H

Handsfree mode 12
Hearing Aid Compatibility (HAC) 25
Help 6

C

Call 12
Call from phonebook memory 12
Call timer 12
Caller ID 23
Character set table 14
Charge batteries 10
Charger 10
Conference call 13
Conformity 6
Connect the base 10
Connect the charger 10
Connection 5, 6

D

Default settings 20
Delete all phonebook memories 15
Dial mode, change 18
Digital security system 6
Dimensions 22
Display 8
Display icons 9
Display language, select 15

Index

I

Important Safety Instructions 3
Insert the batteries 10
Intercom 13
Interference Information 24

K

Key tone on/off 16
Keys, phone 8

L

LED, base 9
Line adaptor 7
Line cord, connect 10
Loudspeaker phone 12
Low battery warning 11
Lower case input table 14

M

Make a call 12
Message waiting indication 18
Multi-handset packs 7

27

N

W

Name, handset 15
Noise 25
Notes 24
Notification to the local telephone company 24
Number entry 13

P

Page key 9
Paging handset 19
Pause duration, select 18
Personalizing 15
Phone, overview 8
Phonebook memory 15
Power adapter, connect 10
Power requirements 5
Precautions 5
Pre-Dial 12
Prefix set 18
Privacy 25

Q

Quick reference table for phone menus 21

R

Radio Equipment 26
Range 11
Redial last number 12
Register a handset 16
Relative humidity 22
Reset phone 17
Rights of the Phone Company 24
Ringer OFF 16
Ringing melody, select 16
Ringing volume, change 16

T

Technical data 22
Temperature range 22
Temporary tone dialing 18
Terminal Equipment 26
Text or number entry 13
The RBRC

®

seal 26

Troubleshooting 23

U

Un-register a handset 17
Upper case input table 14

UV

View phonebook memory 15
Voicemail 18

U

Warranty 11
Weight 22
What’s in the box 7

S

Safety 5, 6
Save phonebook memory 15
Second call 13
Select a base 17
Service Center 26
Signal icon 11
Standby mode 11

28

Index

© 2007 Koninklijke Philips Electronics N.V.
All rights reserved.
Reproduction in whole or in part is prohibited without
the written consent of the copyright owner.
Document order number: 3111 285 33712

Printed in PRC