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XENIUM
Service Manual
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Philips XENIUM Service Manual

Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice TANT Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
Revision : 2
Date : 19/06/2000
Page 1 out of 24
SERVICE MANUAL
Repair for Cellular Telephone
XENIUM DUAL BAND
LEVEL 1
- 1 -
PCC/VY/691/E/XENIUM989/0025/MLD/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice TANT Approval : Jean Pierre HOLLANDE
Operational manager
Last updates:
DATE MODIFICATION PAGE
19/06/2000 CREATION
SERVICE REPAIR SUPPORT
PROCEDURE
Service Manual
Revision : 2
Date : 19/06/2000
Page 2 out of 24
Revision 2 : 26/07/2000 - Modification of components list Page 23
CONTENTS
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PCC/VY/691/E/XENIUM989/0025/MLD/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice TANT Approval : Jean Pierre HOLLANDE
Operational manager
1.0 PURPOSE--------------------------------------------------------------------------------------------------------------------------------------4
2.0 SCOPE------------------------------------------------------------------------------------------------------------------------------------------4
3.0 REFERENCE----------------------------------------------------------------------------------------------------------------------------------4
4.0 GLOSSARY/ACRONYM LIST-----------------------------------------------------------------------------------------------------------4
5.0 TEST EQUIPMENT AND TOOLS------------------------------------------------------------------------------------------------------4
6.0 TEST AND INSPECTION PLAN--------------------------------------------------------------------------------------------------------5
6.1 USER INTERFACE TEST................................................................................................................................................................5
6.2 RF TEST...................................................................................................................................................................................5
7.0 BEFORE STARTING-----------------------------------------------------------------------------------------------------------------------6
7.1 DESCRIPTION OF THE TRANSCEIVER................................................................................................................................................6
7.2 DESCRIPTION OF THE DISPLAY.......................................................................................................................................................7
7.3 USING THE CAROUSEL ...............................................................................................................................................................8
7.4 INSERTING THE MICRO-SIM CARD.............................................................................................................................................8
7.5 INSERTING ON THE BATTERY.........................................................................................................................................................9
7.6 REMOVING THE BATTERY..............................................................................................................................................................9
7.7 CHARGING THE BATTERY..............................................................................................................................................................9
8.0 TEST PROCEDURES---------------------------------------------------------------------------------------------------------------------10
8.1 INITIAL FUNCTIONAL CHECK FOR TCD989/J XENIUM..............................................................................................................10
8.2 RF TEST...............................................................................................................................................................................13
8.3 CHARGING IGN (IGNITION) – BATTERY......................................................................................................................................15
9.0 ASSEMBLY / DISMANTLEMENT PROCEDURES----------------------------------------------------------------------------15
9.1 DISMANTLEMENT......................................................................................................................................................................16
9.2 ASSEMBLY...............................................................................................................................................................................16
10.0 DEFAULTS SETTINGS-----------------------------------------------------------------------------------------------------------------16
10.1 RESET CUSTOMER PARAMETERS. ...............................................................................................................................................16
10.2 USE OF THE GSM STRING *#RSAV*# OR *#7728*#.............................................................................................................16
11.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS-------------------------------------------------------------17
11.1 THE PHONE DOES NOT SWITCH ON..............................................................................................................................................17
11.2 CHARGE DOES NOT START OR NO DETECTION OF THE CHARGER.......................................................................................................17
11.3 THE DISPLAY SHOWS “NO SIM CARD. PLEASE INSERT YOUR SIM CARD.” OR “SIM FAILURE” .................................................17
11.4 DISPLAY PROBLEMS.................................................................................................................................................................18
11.5 BUZZER PROBLEMS..................................................................................................................................................................18
11.6 NO SOUND IN LOUDSPEAKER....................................................................................................................................................18
11.7 COMMUNICATION PROBLEMS.....................................................................................................................................................18
11.8 DEFECTIVE ANTENNA...............................................................................................................................................................18
11.9 KEYBOARD PROBLEMS.............................................................................................................................................................18
11.10 PROBLEMS TO SEND SMS MESSAGES.......................................................................................................................................18
12.0 RECOMMENDED PART LIST- TCD 989 XENIUM DB------------------------------------------------------------------------18
12.1 COMMON PARTS – OUT OF WARRANTY........................................................................................................................................18
SERVICE REPAIR SUPPORT
PROCEDURE
Revision : 2
Date : 19/06/2000
Page 3 out of 24
- 3 -
PCC/VY/691/E/XENIUM989/0025/MLD/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice TANT Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE
Revision : 2
Date : 19/06/2000
Page 4 out of 24

1.0 PURPOSE

This document establishes the functional test and inspection procedures for the first level service repair of the XENIUM DB transceiver

2.0 SCOPE

The test plan is applicable to all levels of service repair of the XENIUM DB transceiver

3.0 REFERENCE

4.0 GLOSSARY/ACRONYM LIST

Window or Bezzel Protective plastic over the LCD display SW Software PN Hardware Configuration of the Mobile CN Matrix for Types of SW used on the different hardware HW Hardware ASC Authorized Service Center NSC National Service Center Test SIM Card Used for functionality of PHILIPS Mobiles Test SIM Card “SP” SIM Card that is used to stimulate the user interface and allow radio tests

5.0 TEST EQUIPMENT AND TOOLS

Equipment / Tools
Production Test SIM Card - Part No. : 4311 255 00781 Test SIM Card “SP” - Part No. : 4311 255 00782 RF Cable - Part No. : 941-555-1 (AMP). Digital Multimeter - Recommended Model : Fluke
Specification with current reading in mA.
Digital Radiocommunication Tester.
- 4 -
PCC/VY/691/E/XENIUM989/0025/MLD/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice TANT Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT
PROCEDURE

6.0 TEST AND INSPECTION PLAN

The test plan is derived from the Product Test Reference for XENIUM DB.

6.1 User Interface Test

Use the Test SIM card “SP” / Production to test the transceiver as follows :
♦ On/off Button ♦ LCD Backlight ♦ Keyboard Test ♦ Buzzer Test ♦ Audio Test ♦ Antenna Test (levels 5 &10) ♦ LCD ♦ LED Test (On/Off) ♦ IMEI ♦ Tester Status/Eeprom Status
Revision : 2
Date : 19/06/2000
Page 5 out of 24
With a fast charger connected with the PRODUCT’s bottom connector, check the full scrolling from one mode to the next when charging IGN (Ignition)-Battery.

6.2 RF Test

The radio test must be performed with a Digital Radio Test Set connected to the mobile RF connector with the specific RF cable
- 5 -
PCC/VY/691/E/XENIUM989/0025/MLD/MLD
Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice TANT Approval : Jean Pierre HOLLANDE
Operational manager
SERVICE REPAIR SUPPORT

7.0 BEFORE STARTING

7.1 Description of the transceiver

PROCEDURE
Revision : 2
Date : 19/06/2000
Page 6 out of 24
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PCC/VY/691/E/XENIUM989/0025/MLD/MLD
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