Philips WV-NW484S User Manual

Network Camera

RHP International - www.Rock2000.com
Toll Free: 1-888-919-2263
Outside the U.S.: ++1-845-343-4077
Fax: [phone]

Operating Instructions

Model No. WV-NW484S

please read these instructions carefully and save this manual for future use.

Before attempting to connect or operate this product,

WARNING:

• This apparatus must be earthed.

• All work related to the installation of this product
should be made by qualified service personnel
or system installers.

• The connections should comply with local
electrical code.

CAUTION

RISK OF ELECTRIC

SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with
arrowhead symbol, within an
equilateral triangle, is intended
to alert the user to the presence
of uninsulated "dangerous

SA 1965

voltage" within the product's
enclosure that may be of
sufficient magnitude to
constitute a risk of electric
shock to persons.

The exclamation point within an
equilateral triangle is intended
to alert the user to the presence
of important operating and
maintenance (servicing)

SA 1966

instructions in the literature
accompanying the appliance.

This Class A digital apparatus complies with

For Canada

Canadian ICES-003.

For U.S.A
NOTE: This equipment has been tested and
found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC
Rules.
These limits are designed to provide
reasonable protection against harmful
interference when the equipment is operated in
a commercial environment. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and used
in accordance with the instruction manual, may
cause harmful interference to radio
communications.
Operation of this equipment in a residential
area is likely to cause harmful interference in
which case the user will be required to correct
the interference at his own expense. FCC
Caution: To assure continued compliance,
(example - use only shielded interface cables
when connecting to computer or peripheral
devices). Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user's authority to
operate this equipment.

The serial number of this product may be found
on the surface of the unit.
You should note the serial number of this unit
in the space provided and retain this book as a
permanent record of your purchase to aid
identification in the event of theft.

Model No.
Serial No.

2

Important Safety Instructions

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Clean only with dry cloth.

6) Do not block any ventilation openings. Install in accordance with the manufacturer's instruc­tions.

7) Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.

8) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a
third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.

9) Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

10) Only use attachments/accessories specified by the manufacturer.

11) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus.
When a cart is used, use caution when moving the cart/apparatus combination to avoid injury
from tip-over.

S3125A

12) Unplug this apparatus during lightning storms or when unused for long periods of time.

3

Limitation of Liability

THIS PUBLICATION IS PROVIDED "AS IS"
WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANT­ABILITY, FITNESS FOR ANY PARTICULAR
PURPOSE, OR NONINFRINGEMENT OF
THE THIRD PARTY’S RIGHT.

Disclaimer of Warranty

IN NO EVENT SHALL MATSUSHITA
ELECTRIC INDUSTRIAL CO,.LTD. BE
LIABLE TO ANY PARTY OR ANY PERSON,
EXCEPT FOR REPLACEMENT OR
REASONABLE MAINTENANCE OF THE
PRODUCT, FOR THE CASES, INCLUDING
BUT NOT LIMITED TO BELOW:

(1) ANY DAMAGE AND LOSS, INCLUDING

WITHOUT LIMITATION, DIRECT OR
INDIRECT, SPECIAL, CONSEQUENTIAL
OR EXEMPLARY, ARISING OUT OF OR
RELATING TO THE PRODUCT;

(2) PERSONAL INJURY OR ANY DAMAGE

CAUSED BY INAPPROPRIATE USE OR
NEGLIGENT OPERATION OF THE
USER;

(3) UNAUTHORIZED DISASSEMBLE,

REPAIR OR MODIFICATION OF THE
PRODUCT BY THE USER;

THIS PUBLICATION COULD INCLUDE
TECHNICAL INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES
ARE ADDED TO THE INFORMATION
HEREIN, AT ANY TIME, FOR THE
IMPROVEMENTS OF THIS PUBLICATION
AND/OR THE CORRESPONDING
PRODUCT (S).

(5) ANY PROBLEM, CONSEQUENTIAL

INCONVENIENCE, OR LOSS OR
DAMAGE, ARISING OUT OF THE
SYSTEM COMBINED BY THE DEVICES
OF THIRD PARTY;

(6) ANY CLAIM OR ACTION FOR

DAMAGES, BROUGHT BY ANY
PERSON OR ORGANIZATION BEING A
PHOTOGENIC SUBJECT, DUE TO
VIOLATION OF PRIVACY WITH THE
RESULT OF THAT SURVEILLANCE­CAMERA'S PICTURE, INCLUDING
SAVED DATA, FOR SOME REASON,
BECOMES PUBLIC OR IS USED FOR
THE PURPOSE OTHER THAN
SURVEILLANCE;

(7) LOSS OF REGISTERED DATA CAUSED

BY ANY FAILURE.

(4) INCONVENIENCE OR ANY LOSS

ARISING WHEN IMAGES ARE NOT
DISPLAYED, DUE TO ANY REASON OR
CAUSE INCLUDING ANY FAILURE OR
PROBLEM OF THE PRODUCT;

4

Preface

Features

This video surveillance camera is equipped with a 10BASE-T/100BASE-TX terminal
(network terminal) for connection to a network.
This network terminal is used to establish a connection between the camera and a LAN
(Local Area Network) or other network (e.g. Internet) so that images from the camera can
be checked on a personal computer (from here on, "PC") on the network.

..............................................................................................................................

Note

• To check images from the camera on a PC, the PC's network environment must first be
set up. A web browser must also be installed on the PC.

...................................................................................................................................

Super Dynamic
Auto Back Focus function
VMD (Video Motion Detector) function for detecting motion of an intruder, etc. in the
monitoring area and sounding an alarm by an alarm signal
Progressive output (motion adaptive interlace/progressive conversion function)
Dual Encode Function for simultaneous transmission of JPEG and MPEG-4
Power over Ethernet (IEEE802.3af-compliant, from here on, "PoE") function
SD memory card slot

III

(SUPER-D

III

)

5

Preface (continued)

About these operating instructions

The Instruction Manual for this camera is comprised of three parts: this book, and the
Operating Manual (PDF) and Setup Manual (PDF).
This book explains how to install the camera, and how to connect and set up the network.
For details on how to operate and set up the camera, refer to the " Operating Manual/Setup
Manual" in the CD-ROM (provided). To read the PDF manual, Adobe Systems Incorpo-

®

rated's Adobe

Reader® is required.

System requirements for a PC

CPU Pentium®4 2.4 GHz or faster
Memory 512 MB or more
Network 10BASE-T/100BASE-TX port x 1
Image display Resolution: 1024 x 768 pixels or more

Color scheme: True Color 24 bits or more

Supported OS Microsoft

Microsoft
Microsoft® Windows® XP Professional SP2

Web Browser Microsoft

Microsoft

Other CD-ROM drive (for using Operating Instructions and software)

DirectX
Adobe

..............................................................................................................................

Note

• When the PC is used in an environment other than that recommended, the image
refresh rate may slow down, operations in the web browser may no longer be possible,
or other problems may occur.

...................................................................................................................................

®

Windows® 2000 Professional SP4*

®

Windows® XP Home Edition SP2

®

Internet Explorer® 6.0 SP2

®

Internet Explorer® 7.0

* When supported OS is Microsoft

®

Windows® 2000 Professional

SP4, Microsoft® Internet Explorer® 6.0 SP1

®

9.0c or later

®

Reader® (for reading Operating Instructions in CD-ROM)

6

Trademarks and Registered Trademarks

• Microsoft, Windows, ActiveX and DirectX are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.

• Intel and Pentium are either registered trademarks or trademarks of Intel Corporation in
the United States and/or other countries.

• Adobe and Reader are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries.

• The SD logo is a trademark.

• Other names of companies and products contained in these operating instructions may
be trademarks or registered trademarks of their respective owners.

Network Security

As you will use this product connected to a network, your attention is called to the following
security risks.

(1) Leakage or theft of information through this product
(2) Use of this product for illegal operations by persons with malicious intent
(3) Interference with or stoppage of this product by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself
against the above network security risks.

• Use this product in a network secured by a firewall, etc.

• If this product is connected to a network that includes PCs, make sure that the system is
not infected by computer viruses or other malicious entities (using a regularly updated
anti-virus program, anti-spyware program, etc.).

• Protect your network against unauthorized access by restricting users to those who log
in with an authorized user name and password.

• Apply measures such as user authentication to protect your network against leakage or
theft of information, including image data, authentication information (user names and
passwords), alarm mail information, FTP server information and DDNS server informa­tion.

• Do not install the camera in locations where the camera or the cables can be destroyed
or damaged by persons with malicious intent.

7

Contents

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Disclaimer of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About these operating instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System requirements for a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Trademarks and Registered Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Network Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Precaution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Names of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Super Dynamic

Motion Detector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Progressive output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Privacy Zone Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Auto Back Focus Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Recording to an SD Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Special Power Supply and Cable Installation Not Required (Power over Ethernet) . . . 17

Dual Encoding for Higher Efficiency Operation in Network Environments . . . . . . . . . . 17

Installation and Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Before Starting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Adjusting the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Handling SD Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Insertion and Removal of SD Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Heater Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

How to Install the Heater Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connection Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing the Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using the Panasonic IP Setup Software to Set Up the Camera . . . . . . . . . . . . . . . . . . 35

Monitor Images on a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Monitor images from a single camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Monitor images from multiple cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

III

(SUPER-D

III

) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

8

Action at an alarm occurrence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Alarm type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Action at an alarm occurrence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Viewing Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Displaying the Help screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

9

Precaution

The camera does not have a power
switch.

In order to the power off, turn the power
breaker off.

Note the following to ensure long-term
trouble-free operation.

Long operation under high temperatures
and high humidity can cause components
to deteriorate and shorten camera life.
(Less than +35°C (95°F) is recommended)
Make sure that the camera is installed in a
location where it is not directly exposed to
heat from a radiator, heater, etc.

Do not touch the dome cover with your
bare hands.

A dirty dome cover causes deterioration of
picture quality.

Handle the camera carefully.

Do not drop the camera, or subject it to
strong impact or vibration.
Doing so may cause a malfunction.

About the PC to be used

Displaying the same image on CRT type
PC monitors for a long time may damage
the monitor. We recommend using a
screen saver.

Cleaning the camera

Before cleaning the camera, turn the power
off. Not doing so may cause injury.
Do not wipe or use volatile solutions such
as benzene or paint thinner on the camera.
Doing so may discolor the case. When
using a chemically-treated cloth, read and
follow the precautions for the cloth.

In the case of stubborn dirt

Wipe with a soft cloth moistened in a weak
solution of water and neutral kitchen
detergent. Wring all excess moisture from
the cloth before wiping. Next, wipe off all
remaining solution with a soft, dry cloth.

Product Information

Check the product ID, power requirements,
and other information marked on the rear
and bottom of the product.

Refresh Interval

The refresh interval may be longer
depending on the network environment, PC
performance, photographic subject, access
traffic, etc.

Cleaning the lens

Use lens cleaning paper (like the type
available for cleaning eyeglasses or a
camera lens) to clean the lens. Alcohol­based solvents may be used for cleaning
the lens. Do not use glass cleaners or paint
thinners.

10

MPEG-4 Visual patent portfolio license

This product is licensed under the MPEG-4
Visual patent portfolio license for the
personal and non-commercial use of a
consumer for (i) encoding video in
compliance with the MPEG-4 Visual
Standard ("MPEG-4 Video") and/or (ii)
decoding MPEG-4 Video that was encoded
by a consumer engaged in a personal and
non-commercial activity and/or was
obtained from a video provider licensed by
MPEG LA to provide MPEG-4 Video. No
license is granted or shall be implied for
any other use. Additional information
including that relating to promotional,
internal and commercial uses and licensing
may be obtained from MPEG LA, LLC.
See http://www.mpegla.com.

SD Memory Card

• Before inserting an SD memory card,
turn the camera off. If the SD memory
card is inserted while the camera is still
turned on, the SD memory card may
not function properly, or the data
recorded on the SD memory card may
be damaged.
For details on how to insert and remove
SD memory cards, see page 32.

• Format unformatted SD memory cards
on this system before use. When an SD
memory card is formatted, all content
recorded on the card will be erased. If
an unformatted SD memory card or an
SD memory card formatted on a
different system is used on this camera,
the SD memory card may not function
properly, or the camera's performance
may be reduced.

• For details on how to format SD
memory cards, refer to the "Setup
Manual."

• We recommend using SD memory
cards whose operation has already
been confirmed (→ page 16). When an
SD memory card other than one
recommended by Panasonic is used,
the SD memory card may not function
properly, or the camera's performance
may be reduced.

CCD Color Filter Burn-in

Intense light concentrated on one spot for a
long period can cause deterioration of the
CCD internal color filters, and discoloration
of the affected part. Even if the position of a
fixed camera is changed, the discoloration
at the previous location of the concentrated
light will remain on the screen.

11

Precaution (continued)

Do not point the camera at a strong light
source.

• Intense light such as that produced by a
spotlight concentrated on one part of
the screen can cause blooming
(rainbow around the strong light) or
smearing (vertical stripes above and
below the strong light).

Smearing

Blooming

Bright subject

Consumables

The item listed below is a consumable.
Replace it using the service life values as
guides. Note that actual service life is
affected by the operating environment and
conditions.
Cooling fan: Approx. 30,000 hours

Dehumidifying Element

• This camera has a built-in dehumidify­ing element to maintain a low-humidity
state inside the camera. This prevents
condensation from forming.

• Condensation forms due to tempera­ture, humidity, weather and other
conditions, and may take time to clear
up.

• Do not block the surface of the
dehumidifying element.

Dehumidifying

element

12

Names of Components

(1) Enclosure

(11) Zoom lever

(7)Tilt adjustment

seat

(8) Panning table

(21) SD memory card error LED

(10) Panning lock screw

(19) Monitor output jack

(20) SD memory card slot

(9) Focus lever

(6) Tilting lock screw

(14) ABF button (ABF)

(2) Mounting bracket (accessory)

(3) Network cable

(4) Alarm I/O cable

(5) Power cable

(12) Heater Unit connector

(15) LED ON/OFF switch button

(16) Access LED (ACT)

(17) Link LED (LINK)

(18) ABF LED (ABF)

(13) INIT button (INIT)

13

Names of Components (continued)

(1) Enclosure
(2) Mounting bracket (accessory)
(3) Network cable
(4) Alarm I/O cable
(5) Power cable
(6) Tilting lock screw

Fixes the tilt position after adjusting.

(7) Tilt adjustment seat

Adjusts the screen tilt.

(8) Panning table

Adjusts the horizontal angle of the
camera.

(9) Focus lever

Fixes the focus position.

(10) Panning lock screw

Fixes the panning position after
adjusting.

(11) Zoom lever

Fixes the zoom position after adjusting.

(12) Heater output connector

Used for connecting the heater unit
(sold separately) cable.

(13) INIT button (INIT)

Used for initializing setup.

(14) ABF button (ABF)

Used for starting ABF.

(15) LED ON/OFF switch button

Used for turning the link LED and
access LED on and off.

.........................................................

Note

• The link LED and the access LED light
if the LED ON/OFF button is ON and
the LED display setting (→ Setup
Manual) on the computer is set to "ON".
The LEDs do not light if the LED ON/
OFF button is OFF or the computer's
LED display settings is set to "OFF".

..............................................................

Important

• In regular operation, set this switch to
off. Lighting of the LEDs may reflect on
the dome and be included in the image
on screen.

(16) Access LED (ACT)

This LED indicates the reception status.

(17) Link LED (LINK)

This LED indicates the network link
status.

(18) ABF LED (ABF)

This LED indicates the busy status of
the ABF.

(19) Monitor output jack

Used for connecting the monitor for
confirming images at camera installa­tion.

(20) SD memory card slot
(21) SD memory card error LED

This LED indicates the SD memory
card error status.

14

Functions

Super Dynamic

When there is wide variation between the illumination of light and dark areas of the location
being monitored, the camera adjusts the lens iris in accordance with the bright areas. This
causes loss of detail in dark areas. Conversely, adjusting lens brightness for the dark areas
causes brighter areas to become washed out.

III

SUPER-D
an image that is set up for a clear view of dark areas, creating a final image that preserves
overall detail.

digitally combines an image that is set up for a clear view of bright areas with

Hard to see dark areas Hard to see bright areas

III

(SUPER-D

Digital combination
reproduces a clear view

III

)

Motion Detector

This function outputs an alarm signal when motion is detected in the monitoring area, such
as the camera being covered with a cloth or its cover, or the camera's orientation being
changed, during monitoring.

..............................................................................................................................

Note

• The motion detector function is not exclusively for preventing theft, fire, etc. The
manufacturer assumes no responsibility for any accidents that occur or any losses
incurred while this product is being used.

...................................................................................................................................

15

Functions (continued)

Progressive output

Jagged edges that are unique to interlaced cameras and that occur in areas with movement
are corrected by the motion adaptive interlace/progressive conversion function and
converted to progressive images. This allows both still and moving objects to be captured as
well-defined images.

Privacy Zone Setting

The privacy zone function allows you to mask specific areas, such as housing, of a
monitored scene from view.

Auto Back Focus Function

Back focus can be automatically adjusted by operating the buttons on the camera, which
makes installation easier. Back focus can also be adjusted on the PC after the camera is
installed.
When switching between color and black and white images, the back focus is automatically
adjusted and focus deviation is corrected.

Recording to an SD Memory Card

Camera images can be saved to an SD memory card when an alarm occurs.
Images can also be backed up when a network failure occurs.

..............................................................................................................................

Note

• This operation has already been confirmed on the following SD memory cards:
Panasonic SD memory cards (64 MB, 128 MB, 256 MB, 512 MB, 1 GB, 2 GB)
SDHC memory card is not supported.

...................................................................................................................................

16

Special Power Supply and Cable Installation Not Required

(Power over Ethernet)

Power can be supplied to the camera and images transmitted on a single LAN cable by
connecting to PoE-compatible network devices. Special installation of a power supply for the
camera and video cables is not required.

Dual Encoding for Higher Efficiency Operation in Network

Environments

MPEG-4 and JPEG can be output at the same time.
MPEG-4 operation when monitoring in real time or from a remote site, and JPEG operation
when recording and verifying images at high quality can both be achieved at the same time
in a network environment.

17

Installation and Connections

Installation Precautions

The following describes how to install the camera.
Before you install and connect the camera, check and prepare the required peripheral
devices and cables.
Before you connect the camera, turn off all devices to be connected, such as this camera
and PC.

Camera Installation Location

Discuss the installation location for the
camera with your retailer, and select a
place that is strong enough for the installa­tion.

• Install the camera on a ceiling
(concrete, etc.) at a location that is
sufficiently strong to support it.

• Install the camera body on the
foundation section of the building or
sections having sufficient bearing
strength.

This camera is for installation under
eaves.

• Do not install it in areas exposed to
direct sunlight or rain.

Never install or use the camera in the
following locations.

• Near a swimming pool or other areas
where chemicals are used.

• Food preparation areas and other
locations where there are large
amounts of steam vapor and oil, in
flammable atmospheres, other special
environments.

• Areas where radiation, X-rays, strong
electric waves, or magnetism is
generated.

• At sea, in coastal areas, or in areas
where corrosive gas is being
generated.

• Areas outside of the allowable ambient
operating temperature range
(→ page 47).

• On a motor vehicle, a boat, or other
areas subject to strong vibration.
(This camera is not designed for use on
a vehicle.)

• When installing the camera on a ceiling
of insufficient strength, reinforce the
ceiling.

When not in use, always remove the
unit.

About White Balance

White balance may not be correctly
obtained in the following instances:

• When capturing subjects having
extremely little white or subjects close
to a single color.

• When capturing images outdoors at
dawn or dusk or in low illumination.

• When capturing images having
extremely different color temperatures
(e.g. in color lighting).

18

About Static Electricity Removal

Before installing the camera, touch a metal
case or other metallic parts with your hand
to remove static electricity from your body.

Do not install in areas subjected to high
amounts of humidity or dust.

Doing so may cause internal components
to damage more easily or malfunction.

Do not wire cables near power lines.

Configure the power supply to the
camera so that it can be turned on and
off.

The camera does not have a power switch,
so configure the power supply to the
camera so that it can be turned on and off.

Network Connection

Pay attention to the following points when
using the camera's network cable to
connect to a network.

• Wire and install the camera so that the
network will not be influenced by
lightning surges, etc.

• Pan and tilt cannot be used in combina­tion with this camera.

Screws should be ordered separately.

The camera does not come with screws.
Choose screws in accordance with the
materials and structure of the installation
location.

Electrical Wave Interference

The image may fluctuate near TV or radio
transmission antennas, or near strong
electric or magnetic fields (e.g. motors or
transformers). In this case, setup a special­ized thin conduit and pass the cable
through it.

Power Supply by PoE

Use a PoE-compatible (IEEE802.3af­compliant) hub or power supply unit.

Tightening the Screws

Screws should be tightened sufficiently in
accordance with the materials and
structure of the installation location. After
tightening the screws, visually inspect them
to make sure there is no unevenness and
that each screw is tight.

19

Before Starting Installation

The following procedures are for installing the camera on walls and ceilings.

Important

• The type of screws for the installation depend on the material at the location in which
you will install the bracket (included). However, do not use wood screws or nails.
Metal material: Use M6 or M5 bolts and nuts for mounting.
Concrete wall: Use M6 or M5 anchor bolts for mounting.

(Recommended tightening torque M4 : 0.8 N·m {8 kgf·cm}

M5 : 1.5 N·m {15 kgf·cm}
M6 : 2.5 N·m {25 kgf·cm})

• Be sure that the arrow on the installation bracket is pointing upwards.

• A pull-out force in excess of 294 N {30 kgf} is required for each screw used in the
installation.

• Use sufficient reinforcement for installations on ceilings that are made of gypsum board
and are weak.

Fixing the bracket (accessory)

• Use the bracket to install the camera on a wall or ceiling that is provided with a hole for
passing the cable through or on exposed piping.

• Screws for fixing the bracket to a wall or ceiling are not provided. Choose screws in
accordance with the materials and structure of the installation location.

• Screws for fixing the camera to the bracket are provided with the camera.

20

Installing the Camera

.

.

1

Install the mounting bracket.
Fix the mounting bracket directly into
the ceiling or wall or into the
imbedded box using the four screws
prepared in advance. (Note that
screws for installation are not
provided.)
When using the imbedded box, we
recommend using two boxes in a row
as shown in the figure below on the
right. (This is to make it easier to pass
the cables through.)

.................................................

Note

• When installing the camera
outdoors, waterproof the screws
and screw holes.

......................................................

Cable pass-through

Installation screws x 4

83.5 mm

hole

85 mm

85 mm

Cable pass-through
hole

51 mm

Center of metal installation bracket

46 mm

2

Loosen the three screws and remove
the enclosure.
Unscrew the screws using the driver
bit (provided).

.................................................

Note

• When replacing the dome cover
(WV-CW4C, sold separately),
refer to the Operating Instructions
provided with the dome cover.

......................................................

Installation screws x 4

21

Installing the Camera (continued)

3

Unscrew the transportation screw.

Transportation screw

4

Connect the power cable and the
video output cable.
See "Waterproofing Cable Joints" on
page 26.

Imbedded box for camera installation

Imbedded box for connecting
cables

22

5

.

Install the camera on the mounting

Mounting bracket

bracket.
Fix the camera onto the mounting

Camera body

bracket using the four screws
(provided).
During installation, align the protrud­ing part on the mounting bracket and
the indented part on the camera to fix
the position of the camera.
Make sure to tighten the screws used
for mounting the camera.

Installation screws

2 positioning convex parts
(left and right)

2 positioning concave parts
(left and right)

(M4:0.78 N·m) {8kgf·cm}
You can keep the camera waterproof
by firmly tightening the installation
screws.

Installation screws

.........................................................................................................................

Note

• When using the embedded box,
run the cable as shown on the
right.

Cable

Imbedded box

Camera

Mounting bracket

.............................................................................................................................

23

Installing the Camera (continued)

.

6

Adjust the camera angle while
monitoring the image on the
adjustment monitor.
See "Adjusting the Camera" on
page 28.

7

Install the enclosure.
Tighten the screws unscrewed at step
3 using the driver bit (provided).
Align the ▲ mark on the side of the
enclosure with the line on the side of
the bracket. (recommended torque:

0.78 N·m {8 kgf·cm})

Line on the side

Tilt adjustment

Panning table

seat

75°

A

Monitor output connector
(mini-jack)

Tilt lock screw

Pan lock screw

Marking on the side

Enlarged view of A

.........................................................................................................................

Note

Enclosure

Installation bracket

• When installing the enclosure, the camera focus may shift slightly out of position. So,
either hold the ABF button down for at least two seconds before installing the dome
cover, or make the final adjustment on the PC after installing the dome cover.
(→ page 28)

• When installing an SD memory card, insert the card before installing the enclosure.
(→ page 32)

.............................................................................................................................

24

Connecting the Cables

Network cable

RJ-45 female/female conversion connector (included)

Alarm I/O cable

Power cord
(24 V AC/12 V DC)

Power cable

24 V AC 12 V DC

Brown (Live) Live Plus

Blue (Neutral) Neutral Minus

Green/yellow (GND) Connect to ground.

4P alarm cable

(included)

Brown (Live)

Blue (Neutral)

Green/Yellow (GND)

25

Connecting the Cables (continued)

Waterproofing Cable Joints

Waterproof the cable to install the camera using exposed wiring, or when installing the
camera under eaves. Though the camera body is waterproof, the cable ends are not
waterproofed.
Follow the procedure below to waterproof the power cables (including Alarm I/O cable) and
LAN cable connections using butyl rubber tape (provided). If vinyl tape other than butyl
rubber tape (provided) is used, water may seep in between the gaps and cause a malfunc­tion.

1

Connect the power cable and the
Alarm I/O cable.

2

Wind butyl rubber tape around the
connections.

3

Wrap butyl rubber tape around the
joint of the LAN cable connector.

1

Power cable

2

3

LAN cable

..............................................................................................................................

Note

• How to wrap butyl rubber tape (provided).
Stretch the tape to about twice its length (see
figure on the right), and wrap it around the cable.
Sufficient waterproofing performance cannot be
obtained unless the tape is sufficiently stretched.

• Waterproof the cable when installing the camera outdoors. The camera body is
waterproof (JIS IP66 or equivalent) only when installation specified in this document and
appropriate waterproofing is conducted correctly. The mounting bracket is not
waterproofed.

Stretch about 2x

2x

...................................................................................................................................

26

Important

• When wiring the cable by exposed wiring, be
sure to use a sleeve to prevent the cable
from being exposed to the direct sunlight.

• Install the camera so that the cable is at the
bottom side of the camera. Draw out the
cable to the side of the mounting fixture, set it
facing down, and then wire it facing up.

• When installing the camera on a wall, install
it so that the water drain groove is facing
down.
Also, do not block the water drain groove.
Blocking the water drain groove will prevent
the dehumidifying element at the rear of the
camera from functioning. Water that builds
up inside the mounting fixture also blocks the
dehumidifying element and this will cause
malfunction.

Bottom side

Water drain groove

Sleeve

27

Adjusting the Camera

1

Adjust the camera angle while
monitoring the image on the
adjustment monitor.
Connect the adjustment monitor
(small LCD monitor, etc.) to the
monitor output terminal, and adjust
the camera angle.
Determine and set the camera angle
while repeating the fine-adjustments
in steps (1), (2) and (3) below.

(1) Loosen the pan lock screw, and

rotate the camera horizontally to
adjust pan.

(2) Loosen the 2 tilt lock screws, and

rotate the camera vertically to
adjust tilt.

(3) Turn the tilt adjustment seat to

adjust the screen tilt.

(4) When the camera angle is

determined, tighten the pan lock
screw and the tilt lock screws.

(3) Tilt adjustment seat

Panning table

75°

Monitor output connector
(mini-jack)

(2) Tilt lock screw

(1) Pan lock screw

..............................................................................................................................

Note

• Also adjust the focus in step 2 during pan and tilt adjustment.

...................................................................................................................................

Important

• Be sure to tighten the panning lock screw (recommended torque: 0.59N·m {6 kgf·cm}).

28

2

Adjust the focus.
Adjust the focus at the same time as
pan and tilt adjustment.
Repeat steps (1) and (2) to adjust the
focus.

(1) Loosen the zoom lock lever, move

the lens to the appropriate view
angle between TELE and WIDE,
and tighten the lever.

(2) Loose the focus lock lever, rough-

adjust the focus, and tighten the
lever.

..............................................................................................................................

Note

• When either the zoom or focus is changed, the other also is changed.
Repeat steps (1) and (2) to adjust. Fine-adjust the focus by ABF as follows.

(1) Zoom lock lever

FAR

TELE

(2) Focus lock lever

NEAR

WIDE

...................................................................................................................................

3

Press the ABF button.
The ABF LED (→ page 13) lights, the
focus position is displayed at the
bottom of the adjustment monitor
screen, and the back focus is
automatically adjusted.
When connected to a network, the
camera can be operated and checked
from a PC.

..............................................................................................................................

Note

• Pressing and quickly releasing the ABF button immediately starts ABF adjustment.

• If you hold down the ABF button for at least 2 seconds, ABF adjustment is started after
about 3 minutes. Use this for final adjustment after attaching the dome.

...................................................................................................................................

29

Adjusting the Camera (continued)

..............................................................................................................................

Note

• How to Change the View Angle

To change the view angle, turn the zoom lock lever and focus lock lever to adjust the
focus.

• How to Focus (capturing subjects with a self-closing lens)

When the focus has been adjusted with the iris closed (to capture a bright subject), the
subject may be out-of-focus when the iris is opened. So, try to focus the lens in as dark
conditions as possible.

• How to Focus (when capturing subjects in the near infra-red range)

On the [Image/ABF] tab under [Camera setup] on the setup menu, click the [SETUP>>]
button for the back focus setting. The back focus setup dialog box is displayed. Focus
can be adjusted at both the near infra-red area and the visible light area when adjusting
method is set to "AUTO" or "PRESET". (→ Setup Manual)

• How to Use the Varifocal Lens and Zoom Lens

Before adjustment, reset the back focus position, and return the CS mount to its default
position. (→ Setup Manual)

...................................................................................................................................

30

Alarm In/Out Ratings

Terminal Name Rating Remarks

ALARM IN 5 V DC pull-up built in

ON Short-circuit with GND (necessary

drive current is 1 mA or greater)

OFF Open or 4 V DC to 5 V

ALARM OUT Open collector output (internal pull-

up/maximum drive current 50 mA),

latch/pulse
OPEN 4 V DC to 5 V
CLOSE 1 V DC maximum

AUX OUT Open collector output (internal pull-

up/maximum drive current 50 mA)
OPEN Open or 4 V DC to 5 V
CLOSE 1 V DC maximum

DAY/NIGHT IN DC 5 V pull-up built in Terminal shared with

ON (black and
white)
OFF (color) Open or 4VDC to 5V

..............................................................................................................................

Note

• Check the Operating Instructions (provided) to see if the ratings of sensors and other
external devices are compatible with the camera ratings.

Short-circuit with GND (necessary
drive current is 1 mA or greater)

Latch/pulse setting
selectable

ALARM OUT. Can be
selected in settings
(Default setting: ALARM
OUT)

...................................................................................................................................

Pin Arrangement of 4-pin Alarm Cable (accessory)

1Black GND

2 Gray AUX OUT

3 Red ALARM OUT or DAY/NIGHT IN

4 Green ALARM IN

31

Handling SD Memory Cards

Insertion and Removal of SD Memory Cards

To insert or remove an SD memory card, the dome cover must be removed.
(→ page 21)

Important

• Before inserting an SD memory card, turn the camera off.

1

Insert the SD memory card into the
SD memory card slot.

2

Press the SD memory card in as far
as possible until it is fixed in place.
Your will hear it click into place.

o

3

To remove an SD memory card, press
it in as far as possible again. You will
hear it click and it will rise up.
Remove the SD memory card.

32

Heater Unit

When the heater unit (sold separately) is used, the camera can be used outdoors in low­temperature environments down to -30ºC (-22ºF). The heater automatically turns on when
the temperature inside the camera falls below about 10ºC (50ºF), and turns off when the
temperature inside rises. The condensation fan alleviates the problem of clouding
(condensation) caused by temperature change in the camera dome caused. Note, however,
that significant condensation caused by sudden temperature change cannot be completely
alleviated.

Important

• The camera image may be influenced when the heater unit is turned on and off.

• Before installing and removing the heater unit, be sure to turn off the camera. The heater
unit is hot while it is turned on. Disconnect the connector from the camera, and wait for
the heater to cool down before removing it.

• When the heater unit is installed and use is started in environments of -10ºC (14ºF) or
below, normal images may not be obtained immediately after the camera is started up.
In this case, wait for the camera to warm up (about 2 hours or more) before turning the
power on again.

• Use 24 V AC or POE to deliver power to a heater unit.

How to Install the Heater Unit

1

Remove the enclosure from the
camera, and install the heater unit at
the specified location using the
screws provided.

2

Connect the heater unit cable to the
connector on the camera body.

Screws for heater unit
provided

1

2

Heater output
connector

Important

• After installing the heater unit, pull the cable through so that it is not pinched while
installing the enclosure. While pulling the cable through, make sure that it does not
become entangled with the movable parts inside the camera.

33

Connection Examples

Direct connection to a PC

When connecting the camera
directly to a PC, use the Ethernet
cable (Category 5, cross cable).

Network connection via a PoE-compatible hub

When connecting the camera to a network via a PoE-compatible hub, use the Ethernet
cable (Category 5, straight cable).

Monitor (for setup adjustments)

Ethernet cable
(category 5, straight cable)

Ethernet cable
(category 5, cross cable)

PoE-compatible hub

Ethernet cable
(category 5, straight cable)

Monitor (for setup adjustments)

Important

• The monitor is intended solely for checking the view angle during installation or
servicing. It is not intended for recording or monitoring images.

• Text displayed on the monitor screen may be clipped depending on the monitor you are
using.

• The switching hub or router used must be 10BASE-T/100BASE-TX-compatible.

• A separate power supply is required for each network camera. Separate power supplies
are not required when a PoE-compatible hub is used.

34

Network Setup

Installing the Software

Be sure to read the "Readme" file in the CD-ROM (provided) before installing the software.

Software in CD-ROM

• Panasonic IP setup software
This software is used to make network settings on the camera. For details, refer to the
following.

•Network Camera View3
To display images on this camera, the viewer software "Network Camera View3" must be
installed. This software can be installed directly from the camera or by double clicking
"nwcv3setup.exe" on the CD-ROM provided, and then following the on-screen
instructions.

Using the Panasonic IP Setup Software to Set Up the
Camera

Use the Panasonic IP Setup Software provided (from here on, IP setup software) to make
network settings on the camera.
When two or more cameras are used, network settings must be made on each camera.
When the network settings cannot be made using the IP setup software, set the cameras
and PC individually in the "Network setup" page in the setup menu. (→ Setup Manual)

Important

• When Windows
displayed when the IP setup software is started up.
If this happens, click the [Unblock (U)] button.

• To enhance the security, the IP setup software no longer displays the MAC address and
IP address of the target camera when about 20 minutes elapses since the camera was
turned on. Note, however, that when the network settings (IP address, default gateway,
subnet mask, HTTP port number, DHCP setting, user ID, and password) are still at their
defaults when the camera was bought, the MAC address and IP address of the target
camera are displayed even after about 20 minutes elapses since the camera was turned
on.

• The IP setup software cannot be used on different subnets via a router.

®

XP SP2 is used, an important alert screen regarding security may be

35

Network Setup (continued)

.

.

1

Launch the IP setup software.

2

Click the MAC address/IP address of
the camera to set up, and click the [IP
setting] button.

.................................................

Note

• When a DHCP server is in use,
you can check the IP address
assigned to the camera by clicking
the [Refresh] button in the IP
setup software.

......................................................

3

Enter each of the network items, and
click the [Apply] button.

.................................................

Note

• When a DHCP server is in use,
"DNS" in the IP setup software
can be set to "Auto".

......................................................

2

2

3

Important

• It takes about 30 seconds for settings on the camera to complete after clicking the
[Apply] button. The settings will be invalid if the camera is turned off or the Ethernet
cable is disconnected before setting is complete. If this happens, make the settings
again.

• When a firewall (including software) has been installed, allow access of all UDP ports.

36

Monitor Images on a PC

The following describes how to monitor images from the camera on a PC.

The following shows the functions of the buttons on the "Live" page.

(10)(1) (2)

(11)

(12)

(3)

(4)

(5)

(6)

(7)

(8)

(9)

No. Item Description

(1) [Camera title] The camera title entered for "Camera title" on the

[Basic] tab in the Setup menu is displayed. (→ Setup
Manual)

(2) [Setup] button

(3) [Live] button Click this button to display the "Live" page.

(4) [Multi-screen] buttons Images from multiple cameras can be displayed on a

(5) [Image type] Click these buttons to display either MPEG-4 or JPEG

*1

[MPEG-4] button Click this button to display MPEG-4 images.

[JPEG] button Click this button to display JPEG images.

Click this button to display the setup menu.

multi-screen. To display images from multiple cameras,
set the cameras to display in "Multi-screen setup" in the
setup menu. (→ Setup Manual)

images in the main area.

When "OFF" is selected for "MPEG-4 transmission" in
the setup menu, the [MPEG-4] button will not be
displayed. (→ Setup Manual)

(13)

(1/3)

37

Monitor Images on a PC (continued)

No. Item Description

(6) [Image capture size] Click these buttons to set the resolution of the main

area to VGA or QVGA.
These buttons will be displayed only when "JPEG" is
selected as the image type.

[VGA] button Click this button to display images in the main area at

VGA size.

[QVGA] button Click this button to display images in the main area at

QVGA size.

(7) [ZOOM] Click the desire button to enlarge the displayed image.

Only the image in the main area is enlarged.

[X1] button Return to the original display size (1x size).

[X2] button Display image with 2x size.

[X4] button Display image with 4x size.

(8) [Brightness]

(9) AUX

(10) [Alarm occurrence

indication] button

(11) [Full screen] button Click this button to display images on a full screen. To

*2

Click these buttons to adjust the brightness of the
image.

[-] button The displayed image will be darker.

[0] button The adjusted brightness will return to the default

brightness.

[+] button The displayed image will be brighter.

*2

Click these buttons to switch the state of the AUX
connector.

[OPEN] button Sets the AUX connector to open.

[CLOSE] button Sets the AUX connector to closed.

This button will be displayed and will blink when an

*2

alarm has occurred. When this button is clicked, the
alarm output terminal will be reset and this button will
disappear. (→ Setup Manual)

return to the "Live" page, press the [Esc] key, the [F5]
key, or the combination of the [Alt] key and [F4] key on
the PC's keyboard.

(2/3)

38

(3/3)

No. Item Description

(12) [One shot] button Click this button to take a picture (a still picture) and

display it in a newly opened window.
To save the image to PC, right-click on the displayed
image and select "Save".

(13) Main area Images from the camera are displayed in this area.

The current date and time are displayed at the selected
position using the date and time format set in the setup
menu. (→ Setup Manual)

*1 Only operable by users whose access level is "1. Administrator"
*2 Only operable by users whose access level is "1. Administrator" or "2. Camera control"

when "ON" is selected for "User authentication" or "Host authentication." For further
information about the access level, refer to Setup Manual.

39

Monitor Images on a PC (continued)

Monitor images from a single camera

• Web browser screen

1

2

•"Live" page

Launch the web browser on the PC.

2

Enter the IP address designated using the
Panasonic IP setup software (→ page 35) in
the address box of the browser.
(Example: http://192.168.0.10)

3

Press the [Enter] key.
When "ON" is selected for "User Authentica­tion", the window for entering the user name
and password is displayed.

4

Display images from the camera.

40

..............................................................................................................................

Note

• When the HTTP port number has been changed from "80", enter "http://IP address of
the camera:port number".

• When the DDNS function has been set to "ON", enter "http://host name registered to
DDNS server.nmdns.net/".

• When this camera is to be used in a local area network, configure the web browser to
bypass the proxy server for the local address.

...................................................................................................................................

Important

• The default user name is "admin" and default password is "12345".
To enhance the security, be sure to change the password for the user name "admin".
(→ Setup Manual)

• When displaying multiple MPEG-4 images on a PC, images sometimes cannot be
displayed depending on the performance of the PC.
For details on the required PC environment, refer to page 6.

Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. 4 cameras can be
registered as a group, and camera images for up to 8 cameras (2 groups) can be displayed
simultaneously in a multi-screen. For further information about registering cameras, refer to
the Setup Manual.

Important

• Only JPEG images can be displayed on a multi-screen.

• When the power is turned off or the LAN cable is disconnected when displaying images,
displaying images on a multi-screen from the "Live" page will become unavailable.

41

Monitor Images on a PC (continued)

• Multi-screen window

1

To display images on a single
screen, click the [Live] button.

Click the [Multi-screen] button.
Images from the camera are displayed in
four screens.

1

Click a camera title. Live images from
the camera corresponding to the
clicked camera title will be displayed
on the "Live" page of the newly opened
window.

42

Action at an alarm occurrence

When a "Terminal alarm", "VMD alarm", "Scene change detection alarm" or "Command
alarm" occurs, alarm action is performed according to the setup for that alarm. For further
information about how to set alarms, refer to the Setup Manual.

Alarm type

Terminal alarm : Alarm action will be performed when the alarm device connected

to the cable is activated.

VMD alarm : Alarm action will be performed when a change (i.e. motion) is

detected in the image in the set VMD area.

* VMD stands for "Video Motion Detector".

Scene change
detection alarm

Command alarm : Alarm action will be performed when a Panasonic alarm notice is

Action at an alarm occurrence

• Display of the [Alarm occurrence indication] button on the "Live" page (→ Setup
Manual)

: Alarm action will be performed when this camera has been

interfered with, for example, when it has been covered with a
cloth or when its direction has been changed.

received from a connected device via the network.

The [Alarm occurrence indication] button will be
displayed and will blink on the "Live" page when
an alarm occurs.

43

Action at an alarm occurrence (continued)

Important

• When "Polling(30 sec)" is selected for "Alarm status update mode", the alarm
occurrence indication button will be refreshed in 30-second intervals. For this reason, it
may take a maximum of 30 seconds until the alarm occurrence indication button is
displayed on the "Live" page when an alarm occurs. (→ Setup Manual)

44

Viewing Help

If you want to know anything about operation or setup methods on screen, display the
"Help" screen.

Displaying the Help screen

• Setup screen

1

1

2

• Help screen

Click the [Setup] button.
The setup screen is displayed.

2

Click the [Help] button.
The "Help" screen is displayed.

Click the desired item to display a
detailed explanation for the
corresponding operation.

45

Troubleshooting

Before requesting service, check the following items.
Also, check the description in the Operating Instructions, Setup Manual.
Contact your dealer if a problem cannot be solved even after checking and trying the
solution or if a problem is not described below.

Symptoms Check item/remedy page

AC/DC power supply

• Is the power firmly connected to the power
outlet?
Make sure that it is connected.

PoE power supply

• Is the network cable connected to a PoE-

Camera does not
turn on.

▲

compatible power supply unit by an
Ethernet (Category 5) cable?
Make sure that it is connected.

• Some power supply units that can connect
multiple PoE terminal devices are not
supplied with power when the total power
supply limitation is exceeded.

• Read the Operating Instructions of the PoE
power supply unit.

—

34

—

—

46

Specifications

• General

Power supply 24 V AC, 60 Hz, 12 V DC, PoE (IEEE802.3af-compliant)
Power consumption 24 V AC: approx. 8.2 W,

12 V DC: approx. 850 mA,
PoE: approx. 9.2 W (Class 0)
(When heater unit is used)
24 V AC: approx. 16 W,
12 V DC: approx. 920 mA,

PoE: approx. 12 W (Class 0)
Ambient operating tempera­ture

Ambient operating humidity Less than 90% (non-condensation)
Water Resistance Camera unit: IEC60529 (IP66, Against ingress of water

Monitor output VBS: 1.0 V [P-P]/75 Ω (NTSC), composite signal, RCA

External I/O terminals ALARM IN, ALRM OUT or DAY/NIGHT IN, AUX OUT
Dimensions 159 mm (D) x 153 mm (H) {6-17/64"(D) x 6-1/32"(H)}
Weight Approx. 1.9 kg (including bracket) {4.2 lbs}
Finish Body: aluminum die cast, light silver

-10ºC to +50ºC {14ºF to 122ºF}

(When heater unit is used)

-30ºC to +50ºC {-22ºF to 122ºF} (AC 24 V or PoE)

with harmful effects powerful jetting)

* Only on condition that installation specified in this

document and appropriate waterproofing is conducted
correctly

jack

Dome: smoke polycarbonate resin

• Camera

Pick-up device 1/3-inch interline transfer CCD
Effective Pixels 768 (H) x 494 (V)
Scanning Area 4.8 mm (H) x 3.6 mm (V)
Scanning 2:1 interlace

* Mounted with motion adaptive interlace/progressive

conversion function for network output
Minimum Illumination
(SENSE UP: OFF,
AGC: HIGH, F1.4, WIDE)
Dynamic range 52 dB typ. (Super Dynamic
Gain ON (LOW), ON (MID), ON (HIGH), OFF

1.5 lux {fc} (color), 0.16 lux {fc} (black and white)
(When optional clear dome is used.)

0.6 lux {fc} (color), 0.08 lux {fc} (black and white)

III

ON, shutter speed OFF)

47

Specifications (continued)

Shutter speed OFF (1/60), AUTO, 1/100
Electronic sensitivity
enhancement
White balance ATW1/ATW2/AWC
Digital noise reduction LOW/HIGH
Electronic zoom Max. 3X
Camera title Max. 16 character display (alphanumeric characters,

VMD alarm 4 areas settable
Scene change detection
alarm
Privacy zone ON/OFF (max. 8 zone settings)

•Lens

Type 2x variable focal lens
Focal length f=3.8 mm - 8.0 mm
F number F1.4 - 1.8, close
Focus range ∞ - 1.2 m
Angle of view Horizontal:73.6°(WIDE) - 35.6°(TELE)

Adjusting angle Panning range: ±175°

Max. 32X

marks) ON/OFF

ON (LOW), ON (MID), ON (HIGH), OFF

Vertical:53.4°(WIDE) - 26.6°(TELE)

Tilting range: ±75°
Azimuth range: ±160°

•Network

Network 10BASE-T/100BASE-TX, RJ45 connector
Image resolution VGA (640 x 480)/QVGA (320 x 240)
Image
compression
system

Refresh interval 0.1 fps to 30 fps (JPEG frame rate limited at JPEG/MPEG-

Total bit rate Unlimited/64 kbps/128 kbps/256 kbps/

Supported protocol TCP/IP, UDP/IP, HTTP, RTP, FTP, SMTP, DHCP, DNS,

MPEG-4 Image selection: motion priority/standard/quality priority

Transmission type: Unicast/Multicast

JPEG Quality selection: 0 highest quality/1 high quality/2/3/4/5

standard/6/7/8/9 low quality (in ten stages, 0 to 9)
Transmission type: PULL/PUSH

4 simultaneous operation)

512 kbps/1024 kbps/2048 kbps/4096 kbps

DDNS, NTP, SNMP

48

Supported OS Windows

Windows

®

2000 Professional SP4,

®

XP Home Edition SP2,

Windows® XP Professional SP2

Supported browser Internet Explorer

®

6.0 SP2,

Internet Explorer® 7.0

®

2000 Professional

®

6.0 SP1

Max. number of connected

* When supported OS is Windows

SP4, Microsoft Internet Explorer

8 (depending on conditions)
cameras
FTP client Alarm image transmission, FTP periodic transmission
Multi-screen Simultaneous display of images from 8 cameras

(4 cameras x 2 groups)
Operation confirmed SD
memory cards (sold

Panasonic

Size: 64 MB, 128 MB, 256 MB, 512 MB, 1 GB, 2 GB
separately)

• Optional accessories

Heater unit WV-CW4H Weight, approx. 40 g
Clear dome cover WV-CW4C Weight, approx. 110 g
Ceiling Mount Bracket WV-Q169 Weight, approx. 705 g

Accessories

CD-ROM* . . . . . . . . . . . . . . . . . . . . . . .1 pc. Use the following items for installation work.

Operating Instructions (this book) . . . . .1 pc. 4-pin Alarm Cable . . . . . . . . . . . . . . . . .1 pc.

Warranty Certificate. . . . . . . . . . . . . . . . . . 1

RJ-45 female-female conversion connector

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 pc.

Label (MAC address). . . . . . . . . . . . . . .1 pc. Mounting Bracket . . . . . . . . . . . . . . . . .1 pc.

Driver Bit . . . . . . . . . . . . . . . . . . . . . . . .1 pc.

Waterproof tape (butyl rubber tape) . . .1 pc.

* The CD-ROM contains the Panasonic IP Setup Software, viewer software "Network

Camera View3", and the Operating Manual/Setup Manual (PDF).

49

Panasonic System Solutions Company,

©

Unit Company of Panasonic Corporation of North America

Security Systems

www.panasonic.com/security
For customer support, call 1.877.733.3689

Executive Office: Three Panasonic Way 2H-2, Secaucus, New
Jersey 07094

Zone Office
Eastern: Three Panasonic Way, Secaucus, New Jersey 07094
Central: 1707 N. Randal Road, Elgin, IL 60123
Southern: 1225 Northbrook Parkway, Suwanee, GA 30024
Weste rn: 6550 Katella Ave., Cypress, CA 90630

2007 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. AM0307-2057 3TR005032CAA Printed in Japan

Panasonic Canada Inc.

5770 Ambler Drive,Mississauga,
Ontario, L4W 2T3 Canada [phone]
http://www.panasonic.ca

Panasonic Sales Company

Division of Panasonic Puerto Rico Inc.
San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina
P.R. 00985(809)750-4300