Philips TU7372SS3/P00, TU7372/SS211P, TU7372/SS191P, TU7372/SS071P, TU7372/SS031P User Manual

Menu overview

By using the pilot key on the side of the handset you can scroll through the menus

Send new SMS p.13

SMS

Sounds

Base station

Ringer type p.38

Read SMS p.14

Record personal ringer p.38

SMS mode p.16

SMS settings

Ringer volume p.38

Music on hold p.38

SMS boxes p.16

SMS center p.16

Registration p.39

Line settings

Dial mode* p.39

Validity period p.17

Network p.39

Recall type* p.39

Operator type* p.40

Sounds

Handset

First ring* p.40

Service codes settings p.40

Ringer type p.18

Ringer volume p.18

Earpiece tone p.18

Key & feedback tones p.18

Notification beep p.19

Babysit mode p.19

Register handset p.19

Un-register handset p.19

Base selection p.20

Registration

Rename handset p.20

Date & time p.20

Display contrast p.21

Mode ON/OFF p.22

Rings before answer p.24

TAM settings

Call all p.27

Intercom

Handset list p.27

Voice prompts p.24

Call screening p.24

Recording quality p.25

Remote control p.25

Backlight p.21

Listening to messages p.22

Saved messages

Answer machine

Deleting messages p.23

Record memo p.26

Record messages p.23

Answer mode p.23

Outgoing messages

Menu

Add new p.29

View p.30

Phonebook

VIP melody function p.36

Extra

View total p.36

Unit cost p.36

Call cost & duration*

Alarm clock

Activation p.36

Settings p.37

Do Not Disturb mode p.37

Network

Cheapest rates Fct p.32

Operator Services p.33

Incoming calls p.33

Outgoing calls p.33

View p.32

Delete all p.33

Call log settings

Call log

* Country dependent

Pilot key

Press to enter the carousel or

validate a menu/option

- Scroll to navigate the menus &

options

- Move the cursor left/right

- Scroll up to reach Intercom from

idle mode

- Scroll down to reach Cheapest

rates from idle mode

A long press to unlock the keypad

Loudspeaker

- A short press to take the line or

activate the handset loudspeaker during

a call

- A long press to activate the base

loudspeaker

Call log

- A short press to access the call log

- A long press to directly access the

vocal message list

Keypad lock & Edition

- A short press to insert *

- A long press to lock/unlock the keypad

in idle mode

- A long press to insert R when

predialling

- A long press to switch multitap or

Eatoni editor when editing

Zenia 300 Vox

Handset

Earpiece

Microphone

Line key

- Press to take the line, answer a call or

hang up.

Correct key

- To correct a digit when predialling or a

character when editing

- A short press to go back one menu

when navigating

- A long press to return to idle mode

when navigating

- To insert R for operator services when

on line

Headset connector

Phonebook

- A short press to access the phonebook

- A long press to add a new entry

Do not disturb & case mode

- A short press to insert # when dialling

- A long press to activate/deactivate the

Do Not Disturb mode

- A long press to insert a pause (P) when

dialling

- Press to switch case mode when

editing

Alarm clock

- A short press to dial 0

- A long press to activate/deactivate the

alarm clock

2

Handset Zenia 300 Vox

Icons on the display

Fast blinkingSteady ON

Answer machine full

SMS memory full

Answer machine ON

External call in

progress

Internal call in

progress

Handset loudspeaker

ON

Ringer deactivated

SMS function ON

Registered & in range

of the base station

Blinking

New message on answering

machine or voice mailbox

- Incoming external call in
progress

- Line is already busy

Internal incoming call

Base loudspeaker ON

New SMS

Not registered

The battery symbol

When charging, the battery bars scroll :

When the handset discharges, the icon shows the status: Full , 2/3 , 1/3 and empty .

Information on the base station display

The base display lights up when the answer machine is activated.
The number of read messages is displayed (steady).

The number of new messages is displayed (blinking).

When the mute feature is activated on the base, the display shows

When listening to a message, if you press (pause), the display shows

When recording a memo from the base station, recording a conversation
or when a message is being left, the display shows a scrolling

When the answer machine is full, the number of messages blinks fast.

Handset & base displays

3

Zenia 300 Vox Base station

The base station can be used to make calls just like a handset.

Micro

To page all handsets when in idle mode or
make a direct call transfer when on line

Do Not Disturb indicator (red)

ON : The mode is activated
OFF : The mode is deactivated

Power indicator (green)
ON : System correctly connected
to the mains

OFF : System not powered
Blinking : The line is busy
Blinking fast : Call transfer in

progress

Decrease the volume of the base
loudspeaker and deactivate call
screening

Increase the volume of the base
loudspeaker and activate call screening

To redial the last number called from
the base (see page 8)

To take the line, make the call and
answer a call

To use the operator services

To mute the microphone when on
line. Press again to unmute

To record a memo when in idle mode.
To record a conversation when on
line, press again to stop recording

Answer machine control keys (see page 8 for more information)

One press to go back to beginning of message.Two quick presses to go back to previous message

Press to listen to the messages or pause when listening to messages

A long press to fast forward a message. Press to go to next message

Press to erase the current message. A long press to erase all the already read messages

To activate the answer machine.When the answer machine is on, press to listen to the current
outgoing message

To stop the listening of the current message

To deactivate the answer machine

Press to activate or deactivate the Do Not Disturb mode

4

Base station

Table of contents

Handset Zenia 300 Vox 2
Icons on the displays 3
Base station Zenia 300 Vox 4

Table of contents 5

Installing the base station 6
Installing and replacing the battery pack 6
Battery life and range 6
Connecting the base and the charger 6

Basic use of the base station 7
In-call features on the base station 7
Advanced features of answer machine 8

Introduction

Screen in idle mode 9
Understanding the menu system 9
How to navigate in the menus 9

Calling/answering calls/other principles 10

In-call features 11

Editing systems 12

SMS

Sending new SMS 13
Reading the SMS list 14
SMS settings 16

Handset

Setting the ringer type 18
Setting the ringer volume 18
Setting the earpiece tone 18
Setting the key & feedback tones 18
Setting the notification beep 19
The babysit mode 19
Registering an additional handset 19
Unregistering a handset 19
Using the Zenia 300 Vox handset with several base stations 20
Renaming the handset 20
Setting the date and time 20
Setting the display contrast 21
Setting the backlight 21

Using the answer machine

Setting the answer machine ON/OFF 22
Listening to your messages 22
Deleting messages 23
Selecting the answer mode and the outgoing message type 23
Recording your personal outgoing message 23
Setting the number of rings before answering 24
Setting the voice prompts 24

Setting the call screening 24
Setting the recording quality 25
Activating the remote control 25
Using the remote control 25
Changing the remote control code 26
Recording a local message (memo) 26

Using the intercom

Making internal calls/ activating babysit mode 27
Transferring a call from the handset 27
Using conference call 28

Using the phonebook

VIP settings 29
Adding a name 29
Calling from phonebook 29
Viewing the phonebook 30

Using the call log

Viewing the call log 32
Deleting the call log 33
Setting the call log 33

Network

Using the Cheapest Rates function 34
Using the operator services 35

Using the extra features

Setting the VIP melody 36
Setting the Call cost and duration 36
Setting the alarm clock 36
Setting the Do Not Disturb mode 37

Base station

Setting the ringer type 38
Recording the personal ringer 38
Setting the ringer volume 38
Setting music on hold 38
Registration mode 39
Line settings 39
Setting the service codes 40

GAP standard 41

Conformity,environment & safety 42
Declaration of conformity 42

Troubleshooting

Index

Philips has marked the battery and packaging with standard symbols designed to promote the recycling and appropriate

disposal of your eventual waste.

A financial contribution has been paid to the associated national recovery & recycling system.

The labelled packaging material is recyclable.

DECTTMis a trade mark of ETSI registered to the benefit of the implementers of the DECT technology.

Table of contents

5

Installing the base station

To properly install the base station, plug the line cord and the
power cable into the base station. Plug the cord and the cable into
the wall socket.The green indicator on the base station indicates
that the phone is properly installed.
Warning ! The electrical network is classified as dangerous
according to criteria in the standard EN 60-950.The only way to
power down this product is to unplug the power supply from the
electrical outlet. Ensure the electrical outlet is located close to the
apparatus and is always easily accessible.

Warning : Always use the cables provided with the product.

!

Do not insert anything in this opening

Installing and replacing the battery pack

To insert the battery pack, open the battery door on the
handset by sliding it down. Connect the battery pack to the
connector inside the handset.
Place the battery with sticker face up .

!

When replacing the battery pack, only use Philips rechargeable

battery packs NiMh 2HR AAA 600mAh.

Batteries should not be disposed of with general household waste.

Battery life and range

The battery life is about 250 hours in stand by time (when the handset is in idle mode & ready to receive
a call) and around 16 hours in communication. A low battery alert will inform you that the handset has
to be charged. If this is during a call, the call will end shortly after the alert.

Optimal battery life is reached after 3 cycles of full charge/discharge.

Under ideal conditions the range is a maximum of 50 meters indoors and 300 meters outdoors. When
reaching the range limit, the conversation will become crackly, move closer to the base station otherwise
the call will be cut off. To reach optimal range place the base station away from electrical appliances.

Connecting the base and the charger

The Zenia 300 Vox handset charger is separate from the base
so that it can be located in the most convenient place regard­less of the position of the telephone line connection. However,
the handset charger is delivered with an accessory that can be
used for linking together the base and the charger.They form
thus a single aesthetically pleasing unit.This accessory is located
under the charger. It can be fitted as shown on the picture. If
not in use, it can be conveniently stored under the charger.

6

Installing the phone

Basic use of the base station

Making a call from the base

Connect the line and dial from the base station keypad

Answering/ending a call on the base

When the phone rings, press to answer the call. Press again to end the call.

Redial (Redial last number called from the base)

Press and then

To activate/deactivate the Do Not Disturb mode from the base

Press to activate/deactivate this mode with your own settings (see page 37).

In-call features on the base station

During an external call, you can access from the base to additional features.

To mute the base microphone when on line

1- Press

The caller can no longer hear you, but you can hear him.

To resume the conversation press again .

Call transfer from the base

During an external call, you can transfer the call to handset from the base station
1- Press

2- The caller hears music (if music on hold is activated)
3- All the handsets ring

4- Answer the call on any handset.
The caller is directly transfered to the handset
If no handset answers, after a while the base will ring again, resume the call on the base by pressing

again.

To record a memo on the base in idle mode

To start recording press , speak close to the base and press again (see page 26).

To record a conversation on the base when on line

To start recording press , press again to stop recording (see page 11).

The call is recorded on the answer machine for a maximum of 6 mins. It automatically stops if the answer
machine gets full.

Use of the base station

7

To increase/decrease the base loudspeaker volume during a call

Press / on the base station as many times as necessary.

Call waiting

If you are subscribed to this service, a beep informs you of a second incoming call.

To answer the second call press then (according to your network, the code may be different).

Please contact your operator for more details.

Answer machine features

To switch the Telephone Answer Machine (TAM) ON/OFF from the base

From the base station press to activate the answer machine.
Once activated the display on the base is lit.

With that key you can activate the answer machine even when the phone is ringing.
When the answer machine is ON, press to listen to the current outgoing message.

To deactivate it press .The display switches off.

To listen to your messages from the base

Press to retrieve the messages or to pause while listening

Press to go back to the beginning of the message

Keep pressing to fast forward a message.
The message is played fast but is very audible.

Press to go to next message.

Press to stop listening to the message.

To delete messages from the base

Press
A short press on the key deletes the message while played.

A long press deletes all the messages (except unread ones).

The number of messages blinks fast on the base display when the answer machine is full.

Call screening call by call on the base

Call screening is activated by default, you can permanently deactivate it (see page 24).

Press / to increase/decrease the base loudspeaker volume or even activate/mute the

loudspeaker on a call by call basis.

8

Answer machine advanced feature

The handset screen in idle mode

In idle mode, the Zenia 300 Vox display shows different information :

In normal idle mode the display shows the date & time, the name of the
handset and the instruction for using the menu.

Missed call , new SMS or new messages (answer machine) or

(voice mailbox), if any, are displayed in idle mode. Press the pilot

keyon the side of the handset to reach the corresponding menu.

Do Not Disturb mode and the alarm clock if activated, are also
displayed on the idle screen.

To modify these settings use & on the keypad.

Understanding the menu system

To access the carousel menu from idle mode press on the side of the
handset.
The carousel represents a loop of icons that gives access to the different

first level menus. Scroll up or down to reach the desired menu. Press

to validate.

The sub menus are listed and represented by little squares at the bottom

of the display.To reach one particular sub menu use the pilot key and

press to validate your choice.
A tick shows the selected sub-menu or option.The shows the option

you are browsing.
Note : Some menus are also directly accessible via a dedicated key on the

keypad (example: Call log or Phonebook ).

Example of navigation in the menus

To reach the ringer type menu

Press

to select

Scroll
up or
down

Press
to select

Introduction

Press
to select

Press
to select

Press to see
the list of
melodies &
listen

9

Basic principles

Making a call from the handset

Predialling

1- Dial from keypad

To correct a digit use

2- Make the call
Talk to the other party

3- Hang up

Calling from phonebook

1- to enter carousel 2- to reach the phonebook menu

3- to select the menu, 4- to reach the name

5- Select Call in the options or make the call

Note :You can also press to directly reach the phonebook

Answering/ending a call

When the phone rings, press to answer the call.
To stop the handset from ringing without answering, press to select

Silence

Calling from the call log (Redial or call back last caller)

You can redial a number through the call log list.
Press and select from the list.

Direct dialling

1- Connect the line
2- Dial from the keypad
Talk to the other party

3- Hang up

Press to enter the options and select Call or directly press .

To chain dial (predial mode)

You can chain dial 2 numbers (one predialled and the other from the
phonebook or the call log, or both from the phonebook)
1- Predial the number (for example operator prefix)

2- Use or to open the call log or the phonebook

3- Scroll through the list

4- Select an entry and validate

You can move the cursor , erase or change a digit with

5- Connect the line

10

Calling/answering a call/other principles

In-call features

During an external call you can access additional features available in the in-call options.
Press to enter the options.

To mute the handset microphone

1- Press

2- Scroll to Mute and validate
The caller can no longer hear you.

To resume the conversation press again to Unmute.

Intercom (if there are several Zenia 300 Vox handsets)

During a call, you can put a call on hold, transfer an external call or share
the conversation on conference call : 1 external call + 2 internal callers
(see page 27, 28)

To record a conversation

1- While on line Press

2- Scroll to Record and validate
The call is recorded on the answer machine for a maximum of 6 minutes.To
continue recording resume from step 1 above.

To listen to the conversation go to the Call log menu or the messages list ( ).

Warning : Recording a conversation may be illegal.We advise you to inform the
person your are calling.

During an internal call, other in-call features are available, such as Switch and End intercom.

CLI/Call waiting

To switch the loudspeaker ON/OFF

Press to activate/deactivate the louspeaker on the handset.
A long press activates the base loudspeaker.

To increase/decrease the handset earpiece or loudspeaker volume
during a call

Scroll the pilot key up or down on the side of the handset.
Or use on the base station.

Call screening call by call on the handset.
While the caller is leaving a message, press to listen and press again

to stop listening.

Adjust the volume with .

If you are subscribed to this service, a beep in the earpiece informs you of a

second incoming call. The name or the number of the second caller may be

displayed on the screen if you are also subscribed to the Caller Line

Identification service.

To answer the second call press then (according to your network,

the code may be different). Please contact your operator for more details.

In-call features

11

Editing systems

Using capital letters

By default, the first letter of a sentence is in upper case. Use to change the case mode : all characters
in upper case (AB) or all letters in lower case (ab).

Punctuation and mathematical symbols are available through while other special characters are

available through . Scroll to move the cursor left or right. Press to delete a character ; a long
press deletes the whole text.

Zenia 300 Vox uses two editing systems : Multi-tap and Eatoni. Make a long press on to switch
between both systems. Below both systems are compared to write Peter.

The standard multi-tap system allows you to enter the text character by character, pressing the
corresponding key as many times as necessary to reach the desired character.

To write Peter with Multi-tap system

Press once : P

Press twice : Pe

Press once : Pet

Press twice : Pete

Press three times : Peter

The Eatoni system is a new predictive editing system designed to help you write a text.

A small E in the header helps you know the mode you are using.
Eatoni is a word editor that chooses the most probable character.
The operation of the Eatoni system is the following :
Press the key that displays the character you want to edit. The character that is the most likely to be
correct is displayed on the screen. If it does not match the expected character, press to display the
next most probable character available on the key.

To write Peter
with Eatoni

Press to
change character

Keypad Keys

1
2
3
4
5
6
7
8
9
0

Press
to activate Eatoni

Multi-tap Sequence

[space] 1 @ _ # = < > ( ) & ¤ £ $ ¥
a b c 2 à ä ç å æ
d e f 3 è é ) N
g h i 4 ì G
j k l 5 7
m n o 6 ñ ò ö
p q r s 7 ß A 2 E
t u v 8 ù ü
w x y z 9 f S X Q
. 0 , / : ; " ' ! ¡ ? ¿ * + - %

Press

Press

Press

Press to validate the name

12

Press

Press

Eatoni® & LetterWise are trademarks of Eatoni® Ergonomics, Inc.,
and used by Philips under license.

Editing systems

SMS (Text messages)

Send new SMS
Read SMS

Navigation reminder :

(Go to) (Validate)

(Scroll to) (Select)

SMS settings

SMS stands for Short Message Service. SMS are short text messages sent/received via the network.
To benefit from this service you must subscribe to the Caller Display service (CLI) from your network
provider.
SMS can be exchanged with a phone (mobile or compatible fixed lines), a fax or an E-mail (country
dependent), if the receiver has also subscribed to the CLI & SMS services.

!

The Zenia 300 Vox factory settings correspond to the main national operator. If you wish to
send or receive SMS through another operator you must set the corresponding numbers
(see page 16).

You have the possibility of opening 10 SMS boxes (country dependent) one shared & 9 private to
increase confidentiality.
A password can protect your SMS box, but it is not compulsory.
To send an SMS to the receiver’s own SMS box, you must know his destination box (if needed).
The delivery report may be charged. It is deactivated by default, activate it when you send an SMS.

Sending new SMS

To send an SMS to a phone

1- Go to SMS, validate
2- Select Send new SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select Send SMS to a Phone, validate
5- Dial the number (you can use the call log or the phonebook)
6- Enter the destination box (if prompted to), validate
7- Input the text (see page 12)
8- Scroll to Delivery report to activate it if necessary, validate
9- Select Send Now, validate

Note :The delivery report option is country dependent

The outgoing SMS can be up to a maximum of 160 characters long (E-mail address included).
The special character ¤ counts for 2.

Zenia 300 Vox can store up to 200 SMS (depending on the length of the SMS) for the 10 SMS boxes.

SMS

13

To send an SMS to a fax number (country dependent)
1- Go to SMS, validate
2- Select Send new SMS, validate

3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Scroll to Send SMS to a fax, validate
5- Input the text (see page 12)
6- Select Send Now, validate

To send an SMS to an E-mail address (country dependent)
1- Go to SMS, validate
2- Select Send new SMS, validate

3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Scroll to Send SMS to an E-mail, validate
5- Enter the E-mail address, validate
6- Input the text (see page 12)
7- Scroll to Delivery report to activate it if necessary, validate
8- Select Send Now, validate

Reading the SMS

The SMS list contains the saved and received SMS.The received SMS are shown by and the saved
SMS are shown by .

When reading the list of received SMS, some options are only available for SMS sent from a phone.
Those options are Reply, Forward to phone, Copy to phonebook and Call.They automatically

use the senders own destination box.

To reply to a new SMS

1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you created several SMS
boxes), validate
4- Select the SMS from the list
5- Scroll to Reply, validate
Follow instructions from step 7 page 31 (Send SMS from the phonebook)

14

To forward an SMS

1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you created several SMS
boxes), validate
4- Select the SMS from the list
5- Scroll to Forward, validate
6- Dial the number, validate
Follow the instructions from step 7 page 13 (Send SMS to a phone)

SMS

To copy a number to the phonebook

1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list
5- Scroll to Copy to phonebook, validate
6- Enter the name, validate
7- The number is automatically stored

To call from the SMS list

1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate

5- Scroll to Call or connect the line

Options are commonly available for both SMS sent from a phone and an E-mail.
These options are View SMS, View number, Send again and Delete SMS.

To read an SMS stored in the SMS list

1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Select View SMS and validate

To view the number

1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Scroll to View number, validate and read the information

To re-send an SMS

1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Select Send again, validate
Follow instructions on the display

SMS

15

SMS settings

To delete an SMS

1- Go to SMS, validate
2- Scroll to Read SMS, validate
3- Choose your SMS box & enter the password (if you have created several
SMS boxes), validate
4- Select the SMS from the list, validate
5- Select Delete SMS and validate

To set the SMS mode

If there are two SMS-enabled phones on your telephone line, you will have
to deactivate the SMS feature on 1 of the devices.
1- Go to SMS, validate
2- Scroll to SMS Settings, validate
3- Scroll to Mode, validate
4- Choose ON/OFF and validate

To set your personal SMS box (country dependent)
Create your personal SMS box and give its number to your correspondants
so that they send the SMS to your own SMS box.
1- Go to SMS, validate
2- Scroll to SMS Settings, validate
3- Scroll to SMS box, validate
4- Scroll to Add new, validate
5- Enter the box number (between 1 & 9), validate
6- Enter the password twice, validate (password not compulsory)

To change the password, Select an SMS box and choose Change password.
If you forget your password, delete the corresponding box. Choose Delete,
confirm your choice and validate.

Warning :When an SMS box is deleted, so are the attached SMS.

16

To set the SMS centre number(s)

The SMS are sent through a centre.Your Zenia 300 Vox is preset for opti­mum use, we advise you not to change the settings.
1- Enter Incoming number, validate
2- Enter Outgoing number, validate
3- Enter the E-mail server number and E-mail separator
(country dependent)

SMS

To set the validity period (country dependent)

You can set the SMS to be valid for a certain period of time
1- Go to SMS, validate
2- Scroll to SMS Settings, validate
3- Scroll to Validity period, validate

4- Choose the appropriate period and validate

SMS

17

Handset

Sounds
Babysit mode
Registration

Navigation reminder :

(Go to) (Validate)

(Scroll to) (Select)

Rename handset
Languages
Date & time
Display contrast
Backlight

Setting the handset sounds

You can set the ringer for :

- The external standard ringer for callers whose number is not stored in the phonebook or with no VIP
settings (see page 30).

- The internal ringer for intercom (if there are at least 2 handsets).

To set the 3 VIP ringer types (Friends , Family & Work ) see page 36.

To set the ringer on the handset

1- Go to Handset, validate 2- Select Sounds, validate 3- Select Ringer type, validate 4- Choose External Standard ringer/Internal ringer, validate 5- Select the ringer in the list and validate

To set the volume level

There are 5 levels plus the vibration call alert.
1- Go to Handset, validate
2- Select Sounds, validate
3- Scroll to Ringer volume, validate (the current level is heard)

4- Choose the appropriate volume and validate

Note :You can activate the vibration call alert. In this case the
ringer will be in silence mode

18

To set the earpiece tone

1- Go to Handset, validate
2- Select Sounds, validate
3- Scroll to Earpiece tone, validate
4- Choose Standard, Treble or Bass and validate

To set the key & feedback tones

Tones are audio feedbacks heard when pressing the keys, validating a setting.
1- Go to Handset, validate
2- Select Sounds, validate
3- Scroll to Key & feedback tones, validate
4- Select ON/OFF, validate

Handset

To set the notification beep

The notification beeps are audio indicators heard when there is a new SMS
or a message on the voice mailbox.
1- Go to Handset, validate

2- Select Sounds, validate
3- Scroll to Notification beep, validate
4- Select ON/OFF, validate

The babysit mode

This feature allows you to monitor the babys room. Place the handset in the room to be monitored and
you will hear the noise coming from the room on the additional handset.

To activate/deactivate the babysit mode

1- Go to Handset, validate 2- Scroll to Babysit mode, validate 3- Select ON/OFF, validate An Intercom is necessary to monitor the room (see page 27). Note :You can still answer a call or make a call with the handset.

Warning : If, when a handset is in babysit mode ON, another handset transfers a
call, then the former automatically answers the internal call.

Registration

Up to 8 handsets can be registered to the base station. 1 handset can be associated to 4 base stations.

Warning : If you wish to associate non Philips handsets to the Zenia 300 Vox base station, make sure that this
handset is GAP compliant otherwise it will not operate properly (see page 41).

To register an additional handset

1- Unplug and plug back in the mains lead to put the base into registration
mode

2- With the additional handset, press to start the registration
3- Enter the 4-digit RC code written on the sticker placed under the base
station.

4- Validate
If successful, the additional handset will be named & numbered (Philips2).

The attached digit is linked to the registration order.

To un-register the handset

1-Go to Handset, validate
2- Scroll to Registration, validate
3- Select Un-register handset, validate
4- Choose in the list the handset to un-register, validate
5- Enter the RC code (4-digit code) and validate
Note : If you can, un-register a defective handset before returning the
product to the repair centre.

Handset

19

Using the Zenia 300 Vox handset with several base stations (Philips
or non-Philips)

Each Zenia 300 Vox handset can be used with up to 4 base stations.To use a handset with another base
station, the handset must first be registered to that base station (see page 19).

When you want to call through that base station

1- Go to Handset, validate
2- Scroll to Registration, validate
3- Scroll to Base selection. validate
Choose the base from the list and validate.

Warning :The handset will automatically operate with the last base station to
which it was registered. If the handset is out of range, it will automatically search
for another base station from the list.

Renaming the handset

To rename a handset

1- Go to Handset, validate
2- Scroll to Rename handset, validate
3- Change the name and validate

Setting the date and time

This feature sets the system to the right date & time.
It is also used to date the messages and all events in the call log.

To set the date

1- Go to Handset, validate
2- Scroll to Date & time, validate
3- Choose Set date, validate
4- Enter the current date and validate

20

Handset

To set the time

1- Go to Handset, validate
2- Scroll to Date & time, validate
3- Choose Set time, validate
4- Enter the current time and validate

Warning : If your phone is connected to an ISDN line through an adapter the
date & time may change after each call. Please check the date & time settings in
the ISDN system. Please contact your network provider.

Setting the display contrast

To set the contrast

1- Go to Handset, validate
2- Scroll to Display contrast, validate
3- Select the appropriate level and validate

Setting the backlight

Both display and keypad are backlit.

To set the backlight

1- Go to Handset, validate
2- Scroll to Backlight, validate
3- Select 10s / 20s / OFF and validate
Note : Deactivating the backlight saves battery life.

Handset

21

Answer machine

Saved messages
Record memo
Outgoing message
TAM Settings

Navigation reminder :

(Go to) (Validate)

(Scroll to) (Select)

Using the answer machine

Setting the answer machine

Set the answer machine to allow callers to leave messages.
You can access the answer machine either from the base station or the handset.
By default the answer machine is activated. It can store up to 30 messages within the maximum recording
time of 60 minutes.A message can be up to 3 minutes long.

To switch the Telephone Answer Machine (TAM) ON/OFF

From the handset
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Select ON/OFF

From the base station press or to activate/deactivate the

answer machine (see page 8)

Listening to your messages

You can listen to new or saved messages via the handset or the base station.

To listen to the new message(s) via the handset

The display shows there is 1 new message (1 )
1- Press to View

2- The message is automatically played
Note : If you have subscribed to the Caller Display service (CLI), the display
shows the name or number of the caller and its VIP group if activated
(see page 30).

22

To listen to saved messages via the handset

1- Go to Answer machine, validate
2- Select Saved messages, validate
3- Select the message to listen, validate
4- Choose Play in the options and validate
Note : you can listen to message(s) via the Call log.

Indeed, a long press on gives you access to the messages list, the

entry is marked (see page 32).

To listen to new /saved message(s) via the base station press .

Answer machine

Deleting messages

To delete messages

Once you have listened to the message you can delete it.
1- Go to Answer machine, validate
2- Select Saved messages, validate

3- Select the message to delete, validate
4- Scroll to Delete, validate

.

Warning : If Answerphone full message appears on the handset display, there
is no more space for messages. Delete messages so that new ones can be left.

Selecting the answer mode and the outgoing message type

You can select among 2 answer modes : Answer only (when no messages can be left), and Answer &
Record (when messages can be left). For each mode, 2 outgoing message types are available : Predefined
or Personal message. By default the answer machine is set to Predefined Answer & Record mode.

To select the answer mode

1- Go to Answer machine, validate
2- Scroll to Outgoing messages, validate
3- Select Answ. machine mode, validate
4- Choose the appropriate mode (among the 4 options above) and validate
Note : A predefined message cannot be deleted.

Recording your personal outgoing message (OGM)

You can record 5 different personal OGM :

- a specific personal OGM for Answer & Record mode for each of the VIP phonebooks (Family, Friends,
Work),

- the standard OGM for Answer & Record mode for non VIP callers, and

- the standard OGM for Answer only mode for all callers.
It is possible to record specific messages for VIP groups only if you subscribe to the Caller Display service
(CLI) and if you have set the VIP groups in the phonebook (see page 30).

To record an outgoing message

1- Go to Answer machine, validate
2- Scroll to Outgoing messages, validate
3 -Scroll to Record Outgg mssg, validate
4- Select a group (standard or 1 of the 3 VIP groups), validate
5- Select Record new, validate
6- Press to start recording

Note : After recording, remind to set the answer machine mode
on the personalized outgoing message (see above)

To stop recording press again
The message is automatically played back.You can delete and/or record it
again.The personal message can be up to 3 mins long.
Note : Select a standard outgoing message (OGM) if you have no Caller
Display (CLI) subscription.

Answer machine

23

Setting the number of rings before answer

You can set the answer machine to start playing the outgoing message after a given number of rings (3,5,7
and Toll saver).
The toll saver option (activated by default) is useful when using the remote access.The answer machine
will start playing the outgoing message after 3 rings if there are new messages. If there is no new message
the outgoing message will be played after 5 rings.
Hang up after the 4th ring if you want to check if you have any messages at no cost.

To set the number of rings before answer

1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Number of rings before answering, validate
4- Select the appropriate setting and validate

Setting the voice prompts

Voice prompts are vocal indications played when consulting the answer machine. By default they are
activated.You can set them to indicate the number & date of the messages or the number of messages
only. You can also deactivate them.

To set the voice prompts

1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Voice prompts, validate
4- Select Message & date/Message only/OFF and validate

Setting the call screening

This feature allows you to set the volume of the base station loudspeaker so that you can choose
whether or not to hear the callers leaving a message.

You can set permanent call screening on the base station

To activate/deactivate the call screening

1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Call screening, validate
4- Select ON/OFF and validate

Call screening call by call on the base is possible. Even if the call screening is deactivated it can be

switched on at any time when somebody leaves you a messages. Press on the base each time

necessary.

24

Answer machine

To increase the volume of the base loudspeaker when on line, press several times.

To decrease and/or deactivate the base loudspeaker when on line, press several times.

Setting the recording quality

There are 2 recording qualities : standard & high.
In standard quality the total capacity is up to 60 mins. In high quality the total capacity is up to 30 mins.

To set the recording quality

1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Recording quality, validate
4- Select the appropriate settings and validate

Activating the remote control

To activate/deactivate the remote control feature

1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Remote control, validate
4- Scroll to Mode, validate
5- Select ON/OFF and validate
Note :The default setting is OFF.Activate this feature if you want to be able
to remotely use the answer machine.

Remotely control your answer machine

To remotely access your answer machine :
1- From another phone, dial your home phone number

2- During or after the message press the star key on the phone

3- Dial your remote control code
4- If you have new messages they will be automatically played.

The following table indicates the features available when remotely accessing the answer machine.

Record memo : Dial

Play previous message : Dial

Play message : Dial

Play next message : Dial

Listen again to the message : Dial

0

1

2

3

5

Delete : Dial

Activate answer machine : Dial

Stop : Dial

Deactivate answer machine : Dial

6

7

8

9

Answer machine

25

To change the remote control code

The default code is 0000.We advise you to personalise it.
1- Go to Answer machine, validate
2- Scroll to TAM Settings, validate
3- Scroll to Remote control, validate
4- Scroll to Change code, validate

5- Delete the default code 0000 and enter the new remote c. code, validate

Warning :The Remote Control code is not the Registration Code (RC).

Recording/listening to a local message on the handset

This feature allows you to leave local messages for your family on the answer machine.
A memo is recorded from the handset, it is represented by in the call log and can last up to 3 mins.

To record a memo on the handset

1- Go to Answer machine, validate
2- Scroll to Record a memo, validate
3- Press to start recording
4- Press again to stop

To listen to the memo on the handset

The display shows there is 1 new local message (1 )
1- Press to View
2- The message is automatically played
Delete is also available in the options

26

To listen to a saved memo on the handset

1- Go to Answer machine, validate
2- Select Saved messages, validate
3- Select Play, validate.
Long press on to reach the messages list.

Answer machine

Intercom

Call all
Handset list

Note :You can access the Intercom via the pilot key. In idle mode scroll up

Navigation reminder :

(Go to) (Validate)

(Scroll to) (Select)

Using the intercom (if there are at least 2 handsets)

This feature allows you to make internal calls, use the babysit (room monitoring), transfer external calls
from one handset to the other or use the conference call option.
The intercom is possible with handsets registered to the same base station.

Internal call or babysit mode activation
1- Go to Intercom, validate

2- If there is only one additional handset, it rings automatically. Otherwise,
select from the list the handset you want to call, validate
3- The called handset rings

4- Take the line on the called handset.
The intercom conversation/babysit mode can start.
Mute is also available.

Call transfer from the handset

During an external call you can transfer the call to another handset via the
Intercom option available in the in-call options.
1- Press
2- Scroll to Intercom, validate
3- If there is only one additional handset, it rings automatically. Otherwise,
select from the list the handset you want to call and Call
The called handset rings.The external call is put on hold.
If there is no answer from the second handset you can resume the call on
the first handset, use the End Intercom option.
4- Take the call on the other handset
Both internal callers can talk.
5- Use the Transfer option in the menu.
The call is ended on the first handset.The display gives the feedback.
Note :You can also stop the call on the first handset with .
When the call is put on hold the caller hears music (if music on hold is
activated) or beeps (see page 38).

Intercom

27

Conference call

Conference call allows one external call to be shared with 2 handsets (in
Intercom).All 3 people can share the conversation. No operator
subscription is needed.

1- Press
2- Scroll to Intercom, validate
3- Select from the list the handset you want to call and Call

4- Take the call on the other handset
5- Use the Conference call option, validate

28

Intercom

Phonebook

View
Add new

Navigation reminder :

(Go to ) (Validate)

(Scroll to) (Select)

Using the phonebook

255 names and numbers can be stored in the phonebook.
The phonebook contains all the information related to the callers, especially the VIP settings.The names
and numbers are shared with all the handsets registered to your base.

VIP settings

The VIP groups are Friends , Family and Work .When ringing, the VIP ringer helps you identify
the caller’s group and the screen shows the caller’s name. A specific welcome message can be associated
to a VIP group (see page 23).A subscription to the Caller Display (CLI) service is needed.

Adding a name to the phonebook

The names are stored in alphabetical order.

To store a name

1- Go to Phonebook, validate
2- Scroll to Add new, validate
3- Dial the number, validate
4- Enter the name, validate (see page 12)

A long press on gives direct access to Enter number.

To store a name from predial

Once the number is dialled, select Store in the options

Calling from the phonebook

To call from the phonebook

1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list
4- Choose Call in the options or press

Phonebook

29

Viewing the phonebook

You can browse the phonebook and make some changes.
To quickly reach the phonebook, press .
To quickly reach a name in the list, enter the first character (choose from the list if several names start
with the same letter). Make the call .

To view the phonebook

1- Press

2- Browse the list and select a name, validate

To change a number

1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Scroll to Change number, validate
5- Enter the new number and validate

Note : It is possible to erase the current number with .You can simply

change a digit, move the cursor to reach a particular place.

To change a name

1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Scroll to Change name, validate
5- Enter the new name and validate

Note : It is possible to erase the current name with You can simply

change a character, move the cursor to reach a particular place.

30

To define VIP group

To benefit from the VIP feature, you must store the entry in a VIP group.
1- Go to Phonebook, validate
2- Scroll to View, validate

3- Select a name from the list, validate
4- Scroll to Define the VIP group, validate

5- Select the VIP group and validate

To set an SMS box number to a name

If you know the receivers personal SMS box, associate the destination box
with his name, you will not need to enter it when sending him an SMS.
1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Select Change SMS box, validate
5- Enter the destination box number, validate

Phonebook

To delete a name

1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Choose Delete and validate

To send an SMS from the phonebook

1- Go to Phonebook, validate
2- Scroll to View, validate
3- Select a name from the list, validate
4- Scroll to Send SMS, validate
5- Choose your SMS box and enter the password (if you created several
SMS boxes), validate
6- Enter the destination box (if prompted to), validate
7- Select New SMS/SMS list, validate
8- Write the text (p 12) or choose from the list, validate
9- Scroll to Delivery report, validate
10- Select Send Now, validate

Phonebook

31

Call log

View
Delete all
Call log Settings

Navigation reminder :

(Go to) (Validate)

(Scroll to) (Select)

Using the call log

Use to enter the call log.The call log stores up to 80 entries.

- : unanswered calls - : outgoing calls

- : answered calls - : local messages or recorded conversation

- : messages - : messages (voice maibox/if info sent by

the network operator)
If you have subscribed to the Caller Display service (CLI), the call log shows, for incoming & outgoing
calls, the name (or number) of the callers, the VIP group icon if any, the date & time of the call as well as
the number of times they have tried to reach you (up to 9).

Viewing the call log

To view the call log from the handset

1- Press
2- The list is displayed, scroll through the list to reach the desired

information, validate

32

To call/call back or redial from the call log

1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate

4- Select Call in the options or press

To listen to a message from the call log

1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Select Play and validate

To store the caller’s name and phone number from the call log

1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Select Store, validate
5- Enter the name, validate

Call log

To delete an entry from the call log

1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Select Delete, validate
5- Confirm your choice and validate

Warning : If a message is associated with the entry it is also erased from the
answer machine.

To send an SMS from the call log

1- Go to Call log, validate
2- Scroll to View, validate
3- Scroll through the list to reach the desired entry, validate
4- Scroll to Send SMS, validate
5- Choose your SMS box and enter the password (if you have created
several SMS boxes) validate
6- Enter the destination box (if prompted to), validate
7- Select New SMS/SMS list, validate
8- Write the text (p 12) or choose from the list, validate
9- Scroll to Delivery report, validate
10- Select Send Now, validate

Deleting all the call log

To delete all the call log

You can choose to delete all the call log at once.
1- Go to Call log, validate
2- Scroll to Delete all, validate

3- Confirm your choice and validate
Note :The entries with unread messages will not be deleted.

Setting the call log

You can set the call log to store information about incoming calls and/or outgoing calls.

To set the call log

1- Go to Call log, validate
2- Scroll to Call-log Settings, validate
3- Select Incoming calls/ Outgoing calls, validate
4- Select the appropriate setting and validate.

Call log

33

Network

Cheapest rates Fct

Operator services

Navigation reminder :

(Go to) (Validate)

(Scroll to) (Select)

Using the cheapest rates function

This feature allows you to set the phone to use the cheapest operator prefix (if you are subscribed to
several).
You must set the operator prefix, the period of time, the countries or the other partys phone type
(mobile or landline). Several additional steps are needed to call with this feature.

To set the cheapest rates prefix

1- Go to Network, validate
2- Select Cheapest rates Fct, validate
3- Scroll to the appropriate item (night, day, weekend, mobile or country),
validate
4- Scroll to Change name and enter the operators name, validate
5- Scroll to Change number and enter the operator prefix according to
the previously selected item, validate
Note : If you select night or day you will be prompted to also set the
start time.

To call with the cheapest operator rates

The cheapest rates feature is used call by call.The information stored previously allows the appropriate
prefix to be suggested when calling with the cheapest rates feature.

To call with the cheapest rates

1- Go to Network, validate
2- Select Cheapest rates Fct, validate
3- The cheapest operator prefix is displayed according to the Timer. If you
want to use the cheapest operator for mobile, scroll to the corresponding
item.Validate twice.You are then in predial mode.

4- Press , scroll through the list to reach the name in the
phonebook and validate to chain dial (or dial see page 10)

5- Connect the line
Note :You can also access the cheapest rates function with the pilot key.

In idle mode scroll down , resume from step 4 above.

34

Network

Using the operator services (Subscription dependent)

This feature allows you to activate or deactivate the operator services.
Codes need to be set up (see page 40).
Contact your network operator for more details.You can usually subscribe to Call forward, operator
Voice mail box etc...

Example of service : Call forward

Calls can be redirected to another phone number.
Set the code (see page 40) and activate it when necessary.

To activate/deactivate call forward

1- Go to Network, validate
2- Scroll to Operator Services, validate
3- Select Call forward, validate
4- Dial (or choose from phonebook) the number to which the calls are to
be forwarded and validate
5- The number is automatically chained to the call forward prefix and the
system dials the number

6- Hang up

From now on your calls will be redirected to the assigned phone number.
The display shows the information.
To stop call forward, deactivate it via the Cancel call forward option.

Network

35

Extra

VIP melody function
Call cost & duration
Alarm clock
Do Not Disturb mode

VIP melodies

Subscription to the Caller Display (CLI) service is needed.

To set the VIP ringers

1- Go to Extra, validate
2- Select VIP melody function, validate
3- Select a group, validate
4- Choose a melody and validate
Note :The VIP ringer is heard on both the base and the handset.

Call cost and duration (Country and subscription dependent)

To view the call cost & time

1- Go to Extra, validate 2- Scroll to Call cost & duration, validate 3- Select View total, validate The total cost & time of communications is displayed

4- Press to Reset the counter

To allow the phone to calculate the cost of a call you must enter the price
per unit
1- Go to Extra, validate
2- Scroll to Call cost & duration, validate
3- Scroll to Unit cost, validate
4- Enter the cost and validate

Navigation reminder :

(Go to) (Validate)

(Scroll to) (Select)

The alarm clock

36

To activate/deactivate the alarm clock

A long press on activates/deactivates the alarm clock with your own
settings.

To set the alarm clock

1- Go to Extra, validate
2- Scroll to Alarm clock, validate
3- Select Set day and select a day, validate
4- Scroll to Set time and enter the time, validate
When the alarm rings, press any key to stop it.
The snooze is then activated (will ring again every 5 minutes).
To definitely stop it press .

Extra

To set the alarm ringer type

1- Go to Extra, validate
2- Scroll to Alarm clock, validate
3- Select Alarm Clock Settings, validate
4- Select Ringer type, validate
5- Choose among the available ringer types and validate

To set the alarm ringer volume

1- Go to Extra, validate
2- Scroll to Alarm clock, validate
3- Select Alarm Clock Settings, validate
4- Select Ringer volume, validate
5- Choose among the available volume levels and validate

Do Not Disturb mode

This feature allows you to screen the calls after a certain time in the evening or when you do not wish to
be disturbed. Enter the time and select the VIP group allowed to call you.
If the caller does not belong to an allowed group, the handset & base station will remain silent, while he
will hear ringing. The green indicator informs you of an incoming call. The answer machine (if activated)
or the operator voice mailbox will answer the call.
Subscription to the Caller Display (CLI) service is needed.
By default the feature is OFF.

To activate/deactivate the Do Not Disturb mode from the handset

A long press on activates/deactivates this mode with your own settings.

To activate/deactivate Do Not Disturb mode

1- Go to Extra, validate 2- Scroll to Do Not Disturb mode, validate 3- Select Set day and select a day, validate 4- Scroll to Start time and enter the time, validate 5- Scroll to Stop time and enter the time, validate 6- Scroll to Allowed caller choice, activate the callers group allowed to call you and validate Note :You can select up to 4 groups. If no group is selected but the feature is activated, then nobody will be able to reach you.

Extra

37

Base station

Sounds
Registration
Line settings
Service code settings

Setting the base station

Setting the base station sounds

To set the ringer type

1- Go to Base station, validate 2- Scroll to Sounds, validate 3- Select Ringer type, validate 4- Choose the ringer in the list and validate

To record the personal melody

1- Go to Base station, validate
2- Scroll to Sounds, validate
3- Scroll to Record pers. melody, validate
4- Scroll to Record new, validate

5- Press to start recording
6- Press again to stop recording

7- Activate this ringer in the above menu

Navigation reminder :

(Go to ) (Validate)

(Scroll to) (Select)

38

To set the ringer volume level

1- Go to Base station, validate
2- Scroll to Sounds, validate
3- Scroll to Ringer volume, validate
4- Select the appropriate level and validate

To activate/deactivate the music on hold

The feature allows the caller to hear music when the call is put on hold
when transferring a call.
1- Go to Base station, validate
2- Scroll to Sounds, validate
3- Select Music on hold, validate
4- Select ON/OFF, validate
Note : If the feature is deactivated, the caller will hear beeps.

Base station

Registration

This feature allows you to register a DECT peripheral without keypad

To register a DECT peripheral

1- Go to Base station, validate
2- Scroll to Enable registration, validate
3- Enter the peripheral code and validate
4- Follow instructions in the peripheral manual (see page 41)

The line settings

It can be useful to change the line settings if your network operator is not the main national operator set
by default in the phone, especially for the Caller Display service (CLI).

To change the dial mode (country dependent)

1- Go to Base station, validate 2- Scroll to Line settings, validate 3- Select Dial mode, validate 4- Select Tone/Pulse, validate

To change the network type

1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Scroll to Network type, validate
4- Select PSTN/PABX, validate

Philips has designed this product to work on PSTN line and cannot guarantee the complete application
on ISDN network.

To change the recall type (country dependent)
1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Scroll to Recall type, validate
4- Select Short flash/Long flash, validate

Note :This feature is useful when you use operator services, with the

key.

Base station

39

To change the operator type (country dependent)

1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Scroll to Operator type, validate
4- Select among the suggested types and validate
Note : Useful if the Caller Display service does not work when you
subscribe to that service. The default setting is type 1.

To activate/deactivate the first ring (country dependent)

To prevent the phone from ringing when receiving an SMS, the first ringer is
deactivated.You can activate it.
1- Go to Base station, validate
2- Scroll to Line settings, validate
3- Scroll to First ring, validate
4- Select ON/OFF, validate

Service code settings

When you subscribe to extra services with your operator you may need to set some codes in your
phone.
The default codes are the codes used by the main national network operator.
If you subscribed to another operator you may need to change the codes.
Contact your network operator for more information on the services (see page 35).

To change a service code

1- Go to Base station, validate
2- Scroll to Service code settings, validate
3- Select the appropriate service, validate
4- Select Change and enter the new code and validate

40

Base station

Using GAP standard compliance

The GAP standard guarantees that all DECTTMGAP handsets and base stations comply with a minimum
operating standard irrespective of their make.Your Zenia 300 Vox handset and base station are GAP
compliant, which means the minimum guaranteed functions are : register a handset, take the line, receive a
call and dial. The advanced features may not be available if you decide to use a handset other than the
Zenia 300 Vox with your base station.
To register and use your Zenia 300 Vox handset with a GAP standard base station of a different make,
first follow the procedure described in the manufacturers instructions, then follow the procedure page

19.
To register a handset from another make to the Zenia 300 Vox base station, put the base station into
registration mode (page 39), then follow the procedure in the manufacturers instructions.

Register a DECTTMperipheral without keypad

Some DECTTMperipherals, such as repeaters, do not have a keypad.A special menu-operated procedure is
used to register such peripherals with the base station without the need to disconnect the base station.
See page 19 or 39 to put the base station in registration mode, enter the code that comes with the
peripheral and validate. Use the peripheral instructions to register it to the base station.

GAP standard

41

Conformity, Environment and Safety
Safety information : This equipment is not designed to make emergency calls when the power fails.

An alternative has to be made available to allow emergency calls.
Conformity : Hereby, Philips declares that the products Zenia 300 (TU7371,TU7372 & TU7370) are in
compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Should
you need a copy of the original certificate, please contact the Philips customer care center.This product
can only be connected to the analogue telephone network in the area which is indicated on the label
placed under the base station.
Power requirements : This product requires an electrical supply of 220-240 volts, alternating
monophased power, excluding IT installations defined in standard EN 60-950.
Warning ! The electrical network is classified as dangerous according to criteria in the standard EN 60-

950.The only way to power down this product is to unplug the power supply from the electrical outlet.
Ensure the electrical outlet is located close to the apparatus and is always easily accessible.
Telephone connection : The voltage on the network is classified as TNV-3 (Telecommunication
Network Voltages, as defined in the standard EN 60-950).
Safety precautions : Do not allow the handset to come into contact with water. Do not open the
handset or the base station.You could be exposed to high voltages. Do not allow the charging contacts or
the battery to come into contact with conductive materials.
Environmental care : Please remember to observe the local regulations regarding the disposal of your
packaging materials, exhausted batteries and old phone and where possible promote their recycling.

Declaration of conformity

We,
Philips Consumer Electronics
DECT & Home Telephony
Route dAngers
72081 Le Mans Cedex
France

Declare that the products Zenia 300, Zenia 300 additional handset and all bundle combinations are in
compliance with the annex III of the R&TTE-Directive 1999/5/EC and then with the following essential
requirements :

Article 3.1.a (protection of the health & the safety of the user) : EN 60950 (2000)

Article 3.1.b : (protection requirements with respect to the electromagnetic compatibility ) :
ETSI EN 301 489-6 VI.I.I (09/2000) & ETSI EN 301 489-1 VI.3.1 (09/2001)

Article 3.2 (effective use of the radio spectrum) EN 301 406 (2001)

The presumption of conformity with essential requirements regarding Council directive 1999/5/EC is
ensured.

Date : 16/07/2003

Vice President & General Manager. DECT & Home Telephony

42

Certificate of conformity

Telephone troubleshooting...

PROBLEMS

The green indicator does not light
up

The does not scroll when
the handset is placed on the charger

No dialling tone

No ringer - The ringer is deactivated

The does not appear

Crackling on the line - Handset too far from the base

The handset displays failed

- when attempting to add another
handset to the base station

- when using a handset

Noise interference on your radio
or television

Caller Line Identification service
(CLI) does not work
No new SMS are received

No SMS can be sent/received

Answer machine troubleshooting...

- The base station is not properly
connected

- Bad contact

- Dirty contacts

- No power

- You are too far from the base
station

- The Do Not Disturb mode is ON

- No mains power

- The handset is too far from the
base station

station

- The base station is too close to
electrical appliances, reinforced
concrete walls or metal doorframes

- The procedure to add a handset
has failed, try again

- Maximum number of handsets
has been reached

- Base station is already busy with
another handset

- The Zenia 300 Vox base station
or mains power pack are too
close to electrical appliances

- Service not activated

- SMS memory is full

- The outgoing/incoming SMSC
numbers are not set or are
wrong

- The SMS box or destination box
is wrong

- SMS mode is OFF

CAUSES

SOLUTIONS

- Check mains power and
connections

- Move the handset slightly

- Clean the contacts with a cloth
moistened with alcohol

- Check connections

- Move closer to the base station

- Set the ringer (see page 18, 38)

- Deactivate it

- Check connections

- Move closer to the base station

- Move closer to the base station

- Move the base station to find a
better place (the higher the
better)

- Disconnect and connect the
base station power supply. Follow
the procedure to register a
handset (page 19, 39)

- Un-register a handset (page 19)

- Wait until it is available

- Move the base station or power
pack as far as possible

- Check your subscription with
network

- Delete old SMS

- Contact your operator to get
the correct SMSCs numbers

- Check the information stored
(page 16)

- Change SMS mode (page 16)

PROBLEMS CAUSES

The answer machine does not
record messages

The remote control access does
not work

It is not possible to record an
outgoing message

The Zenia 300 Vox hangs up
during remote access
The answer machine stops
automatically

- The memory is full

- The answer only mode is activated

- The Answer & record is not
activated

- The remote control access is
not activated

- The memory is full

- 3 failed attempts to send a code

- duration is too long

- The memory is full

- Message exceeds 3 mn

SOLUTIONS

- Delete messages

- Select the Answer & record mode

- Press

- Activate the remote control
access (page 25)

- Delete messages

- Enter the correct code

- Manage the remote control quicker

- Play & delete messages

- Messages must not exceed 3 mn

A

Adding handset 19
Adding a name 29
Alarm clock 36
Answering call 7, 10
Answer machine settings 23

B

Babysit mode 19, 27
Base keys 4
Base ringer 36,38
Base stations & indicators 4
Battery pack & battery life 3, 6

C

Call forward 35
Call log 32, 33
Call transfer/conference call 32, 33
Calling from call log 10, 32
Chain dialling 10
Changing entry (name & number) 29
Changing VIP group 30
Cheapest rates (Changing operator) 34
Contrast 21
Call cost & duration 36

D

Date & time (Set and change) 20, 21
Deactivating ringer 18
Deleting entry 31
Deleting messages (answer machine) 23
Deleting messages (SMS) 16
Destination box 13
Dial mode 39
Direct calling 7, 10
Do Not Disturb mode 37

E/F

Earpiece tone 18
Earpiece volume 11
Ending call 7, 10
Entry type (VIP/Standard) 30
External ringer type 18
First ring 40

G

GAP 41

H

Handset keys 2
Handset ringer 18

I

Icons 3
In-call features 7, 11
Indicators (LEDs) 3, 4
Installation 6
Internal ringer type 18
Intercom 27

K

Key & feedback tones 18
Keypad lock/unlock 2

L

Line settings 40
Listening to messages (Answer machine) 22
Listening to pre-recorded outgoing messages 23

Index

Local message (Memo) 7, 26

M

Making calls 7, 10
Message service (Operator voice mail) 32
Music on hold 38
Mute 4, 7, 11

N

Name (Add, delete, change) 29, 30, 31
Network services 35
Notification beeps 19
Number (Change) 30

O

Operator type 40
Outgoing message 23

P

Pause 2
PABX/PSTN 39
Phonebook 29, 30, 31
Predial 10
Pulse 39

R

Range 6
Recall type 39
Recording quality 25
Recording conversation 4, 7, 11
Recording local memo 4, 7, 26
Recording personal melody 38
Recording personal outgoing message 23
Redial 4, 7, 10
Registration mode 39
Remote programming (Answer machine) 25
Remote accessing answer machine 25
Remote control code 26
Rename handset 20
Ringers 19, 36, 38
Rings before answering (Answer machine) 24

S

Screening calls 4, 8, 24, 25
Service codes settings 40
Silence 10
SMS box 16
SMS (Sending) 13
SMS centre 16
SMS (Reading) 14
SMS mode 16
SMS settings 16
Sounds 18, 38

S/T

Toll saver (Answer machine) 24
Tone 39

U

Unregistering handset 19

V

Vibration call alert. 18
VIP settings 30, 36
Voice prompts 24
Volume (Ringers) 18, 38