Headphones
3000 Series
TAT3 21 7
User manual
Register your product and get support at
www.philips.com/support
Contents
1 Important safety instructions 2
Hearing safety 2
General information 2
2 Your True wireless earpieces 3
What's in the box 3
Other devices 3
Overview of your True wireless
earpieces 4
3 Get started 5
Charge the battery 5
How to wear 6
Pair the earpieces with your
Bluetooth device for the rst time 6
Pair the earpieces with another
Bluetooth device 7
4 Use your earpieces 8
Connect the earpieces to your
Bluetooth device 8
Power on/o 8
Manage your calls and music 8
Voice Assistant 9
Earpieces/charging case LED
indicator status 9
5 Reset the earpieces 10
6 Technical data 10
7 Notice 11
Declaration of conformity 11
Disposal of your old product
and battery 11
Remove the integrated battery 11
Compliance with EMF 12
Environmental information 12
Notice of compliance 12
8 Trademarks 14
9 Frequently asked questions 15
1 Important
General information
safety
instructions
Hearing safety
Danger
To avoid hearing damage, limit the time you
use headphones at high volume and set the
volume to a safe level. The louder the
volume, the shorter the safe listening time is.
Be sure to observe the following
guidelines when using your headphones.
• Listen at reasonable volumes for
reasonable periods of time.
• Be careful not to adjust the volume
continuously upwards as your
hearing adapts.
• Do not turn up the volume so high
that you can't hear what's around
you.
• You should use caution or
temporarily discontinue use in
potentially hazardous situations.
• Excessive sound pressure from
earpieces and headphones can
cause hearing loss.
• Using headphones with both ears
covered while driving is not
recommended and may be illegal in
some areas.
• For your safety, avoid distractions
from music or phone calls while in
trac or other potentially dangerous
environments.
2 EN
To avoid damage or malfunction:
Caution
Do not expose headphones to excessive heat.
Do not drop your headphones.
Headphones shall not be exposed to dripping
or splashing. (Refer to the IP rating of specic
product)
Do not allow your headphones to be
submerged in water.
Do not charge your headphones when the
connector or socket is wet.
Do not use any cleaning agents containing
alcohol, ammonia, benzene, or abrasives.
If cleaning is required, use a soft cloth, if
necessary dampened with a minimum amount
of water or diluted mild soap, to clean the
product.
The integrated battery shall not be exposed to
excessive heat such as sunshine, re or the like.
Danger of explosion if battery is incorrectly
replaced. Replace only with the same or
equivalent type.
To achieve the specic IP rating, the charging
slot cover must be closed.
Disposal of a battery into re or a hot oven, or
mechanically crushing or cutting a battery, can
result in an explosion.
Leaving a battery in an extremely high
temperature surrounding environment can
result in an explosion or the leakage of
ammable liquid or gas.
A battery subjected to extremely low air
pressure may result in an explosion or the
leakage of ammable liquid or gas.
Operating and storage temperatures
and humidity
• Store in a place where the
temperature is between -20°C (-4°F)
and 50°C (122 °F) with up to 90%
relative humidity.
• Operate in a place where the
temperature is between 0°C (32°F)
and 45°C (113 °F) with up to 90%
relative humidity.
• Battery life may be shorter in high or
low temperature conditions.
• Replacement of a battery with an
incorrect type risks severely
damaging the headphones and the
battery (for example, in the case of
some lithium battery types).
2 Your True
wireless
earpieces
Congratulations on your purchase, and
welcome to Philips! To fully benet
from the support that Philips oers,
register your product at
www.philips.com/support.
With these Philips True wireless
earpieces you can:
• Enjoy convenient wireless
handsfree calls
• Enjoy and control music wirelessly
• Switch between calls and music
What's in the box
USB-C charging cable (for charging only)
Headphones
Series
CTN
Quick start guide
Global Warranty
Safety leaet
Philips True wireless earpieces
Philips TAT3217
Silicone ear tip covers x 3 pairs
Other devices
A mobile phone or device (e.g. notebook,
tablet, Bluetooth adapters, MP3 players
etc) which supports Bluetooth and is
compatible with the earpieces.
EN 3
Overview of your True
wireless earpieces
3
1
2
3
4
5
6
7
1
Multi-function touch (MFT)
2
LED indicator (earpieces)
3
Microphone
4
LED indicator (BT pairing and
reset)
5
Bluetooth pair button
6
LED indicator (battery state or
charging state)
7
USB-C charging slot
4 EN
3 Get started
Note
Tip
Tip
Charge the battery
Before you use your headphones, place them
in the charging case and charge the battery
for 2 hours for optimum battery capacity and
lifetime.
Use only the original USB-C charging cable to
avoid any damage.
Finish your call before charging. Connecting
the earpieces to charge will power them o.
Charging case
Plug one end of the USB-C cable into
the charging case and the other end
into the power source.
Earpiece
Take out the earpieces and remove the
insulation labels.
Put the earpieces back into the
charging case and close the lid.
• The earpieces start charging and the
blue LED light goes on
• When the earpieces are fully
charged, the blue light will go o
Normally, a full charge takes 2 hours (for the
earpieces or charging case) by USB cable.
The charging case serves as a portable backup
battery for charging the earpieces. When the
charging case is fully charged, it will fully
recharge the earpieces 3 times.
EN 5
How to wear
Note
Select suitable ear tips for optimum t
A tight, secure t will provide the best
sound quality and noise isolation.
1
Test which ear tip provides you with
the best sound and wearing
comfort.
3 sizes of silicone ear tip covers are
2
provided: large, medium and small.
L M S
Insert the earpieces
Check left or right orientation of the
1
earpieces.
Insert the earpieces into the ears
2
and twist slightly until a secure t is
achieved.
Pair the earpieces with
your Bluetooth device for
the rst time
1
Make sure that the earpieces are
fully charged and powered o.
2
Open the cover of the charging
case. Press and hold the pairing
button for approximately 3 seconds.
03"
The LEDs on both earpieces
ash white and blue alternately
The earpieces are now in pairing
mode and are ready to pair with
a Bluetooth device
(e.g. a mobile phone)
3
Turn on the Bluetooth function of
your Bluetooth device.
6 EN
4
Pair the earpieces with your
Bluetooth device. Refer to the user
manual of your Bluetooth device.
After powering on, if the earpieces cannot nd
any previously connected Bluetooth device, it
will automatically switch to pairing mode.
The following example shows you
Note
Note
how to pair the earpieces with
your Bluetooth device.
1
Turn on the Bluetooth function of
your Bluetooth device, select
Philips TAT3217.
2
Enter the earpieces' password
“0000” (4 zeros) if prompted. For
those devices featuring Bluetooth
3.0 or higher, there is no need to
enter a password.
Philips TAT3217
Single earpiece (Mono mode)
Take either right or left earpiece out
from charging case for Mono use. The
earpiece will power on automatically.
Pair the earpieces with
another Bluetooth device
If you want to pair another Bluetooth
device with the earpieces, just put them
into pairing mode, (press button on box
for 3 seconds with both earpieces inside
and the cover open), then discover the
second device as per normal pairing.
The earpieces store 4 devices in the memory. If
you try to pair more than 4 devices, the earliest
paired device is replaced by the new one.
Voice assistant is disabled in Mono mode.
Take the second earpiece from the charging
case and they will pair with each other
automatically.
EN 7
4 Use your
Note
Tip
Power on/o
earpieces
Connect the earpieces to
your Bluetooth device
1
Turn on the Bluetooth function of
your Bluetooth device.
2
Open the charging case cover.
The blue LED ashes
The earpieces will search the last
connected Bluetooth device and
reconnect to it automatically.
If you turn on the Bluetooth function of your
Bluetooth device after turning on the earpieces,
you have to go to the Bluetooth menu of the
device and connect the earpieces to the device
manually.
Task
Turn the
earpieces on
Turn the
earpieces o
Multifunction
touch
Operation
Take earpieces out of the
charging case
Put earpieces
back into the
charging case
Manage your music and
calls (Stereo mode)
Music control
Task Operation
Play or
pause music
Next track L / R
Adjust
volume +/-
Multifunction
touch
Right
earpiece
earpiece
Tap and hold
for 1 second
Double tap
Via mobile
phone
control
If the earpieces fails to connect to any
Bluetooth device within 3 minutes, it will turn
o automatically to save the battery life.
In some Bluetooth devices, connection may not
be automatic. In this case, you have to go to the
Bluetooth menu of your device and connect the
earpieces to the Bluetooth device manually.
8 EN
Call control
Task
Pick up/
Switch caller
during a call
Hang up call L / R
Reject call L / R
Multifunction
touch
L / R
earpiece
earpiece
earpiece
Operation
Double tap
Tap and hold
for 1 second
Tap and hold
for 2 seconds
Manage your music and
calls (Mono mode)
Earpieces LED indicator
status
Music control
Task Operation
Play or
pause music
Next track L / R
Adjust
volume +/-
Call control
Task
Pick up/
Switch caller
during a call
Hang up call L / R
Reject call L / R
Multifunction
touch
L / R
earpiece
earpiece
Multifunction
touch
L / R
earpiece
earpiece
earpiece
Tap and hold
for 1 second
Double tap
Via mobile
phone
control
Operation
Double tap
Tap and hold
for 1 second
Tap and hold
for 2 seconds
Earpieces status
The earpieces are
connected to a
Bluetooth device
The earpieces are
ready for pairing
The earpieces are
on but not
connected to a
Bluetooth device
Low battery level
(earpieces)
Battery is fully
charged
(charging case)
Indicator
Blue LED blinks
every 5 seconds
The LED ashes
blue and white
alternately
White LED blinks
every second
(auto turn o after
3 minutes)
Blue LED blinks 2x
every 5 seconds
Refer to case
LED
Charging case LED
indicator status
When charging Indicator
Voice Assistant
OperationTask Button
Trigger Voice
(Siri/Google)
Assistant
Stop Voice
Assistant
* Voice assistant is disabled in Mono mode.
Left
earpiece
Left
earpiece
Tap and
hold for
2 seconds
Single tap
Battery low
Relative adequate
battery
In use and cover
is open
Battery low
Relatively
adequate battery
Amber LED lights
up
White LED lights
up
Indicator
Amber slowly
blinks for 4 cycles
O
EN 9
5 Reset the
Note
earpieces
6 Technical data
If you encounter any pairing or
connection issue, you can follow the
following procedure to reset your
earpieces to factory default settings.
On your Bluetooth device, go to the
1
Bluetooth menu and remove
Philips TAT3217 from the device list.
2
Turn o the Bluetooth function of
your Bluetooth device.
Return earpieces to charging case,
3
close the lid and re-open the lid.
Press button on box twice.
4
Follow steps in “Use your earpieces-
5
connect the earpieces to your
Bluetooth device.”
Pair the earpieces with your
6
Bluetooth device, select Philips
TAT3217.
If there is no response from the
earpieces, you can follow the below
step to reset the hardware of your
earpieces.
Music play time: 6 + 20 hours
Talk time: 6 hours
Charging time: 2 hours
Lithium-ion battery 40 mAh on
each earpiece, Lithium-ion battery
460 mAh on charging case
Bluetooth version: 5.2
Compatible Bluetooth proles:
• HFP (Hands-Free Prole)
• A2DP (Advanced Audio
Distribution Prole)
• AVRCP (Audio Video Remote
Control Prole)
Supported audio codecs: SBC
Frequency range: 2.402-2.480 GHz
Transmitter power: < 13 dBm
Operating range: Up to 10 meters
(33 feet)
USB-C port for charging
Low battery warning: available
Specications are subject to change without
notice.
Tap and hold multi-function touch
for 10 seconds.
10 EN
7 Notice
Declaration of conformity
Hereby, MMD Hong Kong Holding Limited
declares that this product is in compliance
with the essential requirements and other
relevant provisions of Directive
2014/53/EU. You can nd the Declaration
of Conformity on www.p4c.philips.com.
Dispose of your old
product and battery
Your product is designed and
manufactured with high quality materials
and components which can be recycled
and reused.
This symbol on a product means that
the product is covered by European
Directive 2012/19/EU.
Remove the integrated
battery
If there is no collection/recycling system
for electronic products in your country,
you can protect the environment by
removing and recycling the battery
before disposing of the earpieces.
• Make sure the earpieces are
disconnected from the charging
case before removing the battery.
• Make sure the charging case is
disconnected from the USB
charging cable before removing the
battery.
This symbol means that the product
contains a built-in rechargeable battery
covered by European Directive
2013/56/EU which cannot be disposed
of with normal household waste. We
strongly advise you to take your product
to an ocial collection point or a Philips
service centre to have a professional
remove the rechargeable battery.
Inform yourself about the local separate
collection system for electrical and
electronic products and rechargeable
batteries. Follow local rules and never
dispose of the product and rechargeable
batteries with normal household waste.
Correct disposal of old products and
rechargeable batteries helps prevent
negative consequences for the
environment and human health.
EN 11
Compliance with EMF
This product complies with all
applicable standards and regulations
regarding exposure to electromagnetic
elds.
Environmental information
All unnecessary packaging has been
omitted. We have tried to make the
packaging easy to separate into three
materials: cardboard (box), polystyrene
foam (buer) and polyethylene (bags,
protective foam sheet).
Your system consists of materials which
can be recycled and reused if
disassembled by a specialized company.
Please observe the local regulations
regarding the disposal of packaging
materials, exhausted batteries and old
equipment.
Notice of compliance
The device complies with the FCC rules,
Part 15. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any
interference received, including
interference that may cause
undesired operation.
FCC rules
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses and can
radiate radio frequency energy and,
12 EN
if not installed and used in accordance
with the instruction manual, may cause
harmful interference to radio
communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does
cause harmful interference to radio or
television reception, which can be
determined by turning the equipment
o and on, the user is encouraged to try
to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving
antenna.
Increase. the separation between
equipment and receiver.
Plug the equipment into an outlet on a
circuit dierent from that to which the
receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC
radiation exposure limits set forth for an
uncontrolled environment.
This transmitter must not be co-located
or operated in conjunction with any
other antenna or transmitter.
Caution:
changes or modications not expressly
approved by the party responsible for
compliance could void the user's
authority to operate the equipment.
Canada:
This device contains license-exempt
transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic
Development Canada’s license-exempt
RSS(s). Operation is subject to the
following two conditions: (1) This device
may not cause interference. (2) This
device must accept any interference,
including interference that may cause
undesired operation of the device.
The user is cautioned that
L’émetteur/récepteur exempt de licence
contenu dans le présent appareil est
conforme aux CNR d’Innovation,
Sciences et Développement
économique Canada applicables aux
appareils radio exempts de licence.
L’exploitation est autorisée aux deux
conditions suivantes : (1) L’appareil ne
doit pas produire de brouillage; (2)
L’appareil doit accepter tout brouillage
radioélectrique subi, même si le
brouillage est susceptible d’en
compromettre le fonctionnement.
CAN ICES-3(B)/NMB-3(B)
IC Radiation Exposure Statement:
This equipment complies with Canada
radiation exposure limits set forth for
uncontrolled environments.
This transmitter must not be co-located
or operated in conjunction with any
other antenna or transmitter.
EN 13
8 Trademarks
Bluetooth
The Bluetooth® word mark and logos
are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such
marks by MMD Hong Kong Holding
Limited is under license. Other
trademarks and trade names are those
of their respective owners.
Siri
Siri is a trademark of Apple Inc.,
registered in the U.S. and other countries.
Google
Google and Google Play are trademarks
of Google LLC.
14 EN
9 Frequently
asked
questions
My Bluetooth earpieces are connected
to a Bluetooth stereo-enabled mobile
phone, but music only plays on the
mobile phone speaker.
Refer to the user manual of your mobile
phone. Select to listen to music through
the earpieces.
My Bluetooth earpieces do not turn on.
The battery level is low. Charge the
earpieces.
I cannot pair my Bluetooth earpieces
with my Bluetooth device.
Bluetooth is disabled. Turn on your
device and enable the Bluetooth function before you turn on your earpieces.
Pairing does not work.
• Put both earpieces into charging
case.
• Make sure you have disabled the
Bluetooth function of any previously
connected Bluetooth devices.
• On your Bluetooth device, delete
“Philips TAT3217” from the Bluetooth
list.
• Pair your earpieces (see ‘Pair the
earpieces with your Bluetooth device
for the rst time’ on page 6).
The Bluetooth device cannot nd the
earpieces.
• The earpieces may be connected to
a previously paired device. Turn o
the connected device or move it out
of range.
• Pairing may have been reset or the
earpieces have been previously
paired with another device. Pair the
earpieces with the Bluetooth device
again as described in the user
manual. (see ‘Pair the earpieces with
your Bluetooth device for the rst
time’ on page 6).
The audio quality is poor and a crackling
noise can be heard.
• The Bluetooth device is out of range.
Reduce the distance between your
earpieces and Bluetooth device, or
remove obstacles between them.
• Charge your earpieces.
The audio quality is poor when streaming from a mobile phone, is very slow or
streaming does not work at all.
Make sure your mobile phone not only
supports (mono) HSP/HFP but also
supports A2DP and is BT4.0x (or higher)
compatible (see ‘Technical data’ on
page 11).
APP DOWNLOAD
Scan the QR code/press 'Download'
button or search 'Philips Headphones'
in Apple App Store or Google Play to
download App.
EN 15
2021 © MMD Hong Kong Holding Limited. All rights reserved.
Specications are subject to change without notice.
Philips and the Philips Shield Emblem are registered trademarks
of Koninklijke Philips N.V. and are used under license. This product
has been manufactured by and is sold under the responsibility
of MMD Hong Kong Holding Limited or one of its aliates, and
MMD Hong Kong Holding Limited is the warrantor in relation to this
product. All other company and product names may be trademarks
of their respective companies with which they are associated.
UM_TAT3217_00_EN_V1.0
Model: TAT3217LC
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