Philips TAT3215 User Manual

Headphones

3000 Series

TAT3215
TAT3255

User manual

Register your product and get support at

www.philips.com/support

Contents

1 Important safety instructions 2

Hearing Safety 2
General information 2

2 Your Bluetooth wireless

What's in the box 3
Other devices 3
Overview of your Bluetooth
wireless headset 4

3 Get started 5

Charge the battery 5
Pair the headset with your
Bluetooth device at the Ėrst

Pair the headset with another
Bluetooth device 6

4 Use your headset 7

Reconnect the headset to your
Bluetooth device 7

3tesdaeh

6emit

Manage your calls and music 7
LED indicator status 8
How to wear 8

5 Factory reset the headset 9

6 Technical data 10

Declaration of conformity 11
Disposal of your old product
and battery 11
Compliance with EMF 12
Environmental information 12
Notice of complianc 12

8 Frequently asked questions 13

11ecitoN7

EN

1 Important

General information

safety instruc­tions

Hearing Safety

Danger

To avoid hearing damage, limit the time you

•

use headset at high volume and set the
volume to a safe level. The louder the
volume the shorter the safe listening time is.

Be sure to observe the following
guidelines when using your
headset.

• Listen at reasonable volumes for
reasonable periods of time.

•

Be careful not to adjust the volume
continuously upwards as your hearing
adapts.

• Do not turn up the volume so high
that you can't hear what's around
you.

• You should use caution or
temporarily discontinue use in
potentially hazardous situations.

• Excessive sound pressure from
earphones and headset can cause
hearing loss.

• Using headset with both ears
covered while driving is not
recommended and may be illegal in
some areas while driving.

• For your safety, avoid distractions
from music or phone calls while in

To avoid damage or malfunction:

Caution

• Do not expose headset to excessive
heat.

• Do not drop your headset.

• Headset shall not be exposed to
dripping or splashing.

• Do not allow your headset to be
submerged in water.

• Do not use any cleaning agents
containing alcohol, ammonia, benzene,
or abrasives.

• If cleaning is required use a soft cloth, if
necessary dampened with a minimum
amount of water or diluted mild soap, to
clean the product.

• The integrated battery shall not be
exposed to excessive heat such as

• Danger of explosion if battery is
incorrectly replaced. Replace only with
the same or equivalent type.

About operating and storage
temperatures and humidity

•

The storage temperature is between

-10°C to 65 °C. The operation
temperature is 45°C (max.) (up to
90% relative humidity).

• Battery life may be shorter in high
or low temperature conditions.

environments.

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2 Your Bluetooth

wireless
headset

Congratulations on your purchase, and
welcome to Philips! To fully beneĖt from the

product at www.philips. com/welcome.
With this Philips wireless headset, you can:

enjoy convenient wireless handsfree

•

calls;

enjoy and control wireless music；

•

switch between calls and music.

•

What's in the box

Philips True Wireless headset
Philips TAT3215, TAT3255

Replaceable rubber ear caps x 2 pairs

USB Type-C charging cable (for
charging only)

Quick start guide

Other devices

A mobile phone or device (e.g. note­book, Bluetooth adapters, MP3 players
etc) which supports Bluetooth and is
compatible to the headset (see 'Tech­nical data" on page 10).

Charging case

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Overview of your
Bluetooth wireless
headset

1. Microphone

2. Multi-function buttons

3. LED indicator (headset)

4. USB-C charging slot

5. LED indicator (charging case)

EN

3 Get started

Charge the battery

Note

•

place the headsets in the charging case and
charge the battery for 3 hours for optimum
battery capacity and lifetime.

• Use only the original USB charging cable to

avoid any damage.

• Finish your call before charging the headset,

as connecting the headset for charging will

• Charging process is veriĖed by
white LED lights on the earpieces.

• When the headset is fully charged,

Tip

• Normally, a full charge takes 2 hours (for the

headset or charging case).

Charging case

Connect one end of the USB cable into
the charging case, and another end into
the power source.

The charging case starts charging.

• Charging process is veriĖed by the
blue LED light on the front panel.

• When the charging case is fully
charged, the blue light goes on.

Tip

•

The charging case serves as a portable backup
battery for charging the headset. When the
charging case is fully charged, it supports 3 full
recharge cycle for the headset.

Headset

Place the headset in the charging case.

The headset start charging.

Pair the headset with
your Bluetooth device at
the Ėrst time

Make sure that the headset is fully
charged.

Take both headsets from the
charging case, the headset will
power on automatically, entering
pairing model and Right & Left
headset connected.

here will be a voice "Power on" and a
voice "Pairing". Then, there will be a
voice" Right channel" on right headset
and "Left Channel" on left headset
after paring each other.

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In right headset, it has voice
"Pairing" and LED Ęashes in
white and blue.

The headset is now in pairing
mode and is ready to pair with a
Bluetooth device (e.g. a mobile
phone).

Turn on the Bluetooth function of
your Bluetooth device.

Pair the headset with your
Bluetooth device. Refer to the user
manual of your Bluetooth device.

In right headset, it has voice
"Connected" and LED stays on
for 5 seconds on both headsets.
You can use your device to play
music or make a call.

Note

•

Only Turn the "Left headset channel power on,
it cannot connect to Bluetooth device, need to
turn on "Right Channel" to pair each other.

Single headset pairing
(Mono mode)

Take the right headset ("Master
device" ) from the charging case, the
earpiece will power on automatically.
There will be a voice "Power on" from
right headset.

Turn on the Bluetooth function on
your device, search for “Philips
TAT3215, TAT3255” tap to connect.
( Please refer to P.6 )

TAT3215, TAT3255

Once the pairing succeed, you will
hear a voice" connected" And the

The following example shows you
how to pair the headset with your
Bluetooth device.

Turn on the Bluetooth function
of your Bluetooth device, select
Philips TAT3215, TAT3255

Enter the headset password
“0000” (4 zeros) if prompted.
For those Bluetooth d
featuring Bluetooth 3.0 or higher,
no need to enter a password.

EN

evices

TAT3215
TAT3255

Note

• Only Turn the "Left headset channel power on,

it cannot connect to Bluetooth device, need to
turn on "Right Channel" to pair each other.

Pair the headset with
another Bluetooth device

If you have another Bluetooth device
that you want to pair with the headset
make sure the Bluetooth function in any
other previously paired or connected

steps in 'Pair the headset with your
Bluetooth device at the Ėrst time'. 'Pair
the headset with your Bluetooth device
at the Ėrst time'.

Note

•

The headset stores 1 device in the memory. If you

try to pair more than 2 devices the earliest
paired device is replaced by the new one.

4 Use your

headset

Reconnect the headset to
your Bluetooth device

Turn on the Bluetooth function of
your Bluetooth device.

Take both headsets from the
charging case, the headset will
power on and reconnect
automatically.

If no device is connected, the
headset will automatically

Both headsets are now
powered on and are paired
with each other automatically.

The headset will search the last
connected Bluetooth device and
reconnect to it automatically.
If the last connected one is
not available, the headset will
search and reconnect to the
second last connected device.

Tip

•

The headset cannot connect to more than 1
device at the same time. If you have two paired
Bluetooth devices, only turn on the Bluetooth
function of the device that you want to connect.

•

If you turn on the Bluetooth function of your
Bluetooth device after turning on the headset,
you have to go to the Bluetooth menu of the
device and connect the headset to the device
manually

Note

•

If the headset fails to connect to any Bluetooth

automatically to save the battery life.

•

In some Bluetooth devices, connection may not
be automatic. In this case, you have to go to the
Bluetooth menu of your device and connect the
headset to the Bluetooth device manually.

Task

Turn the
headset on.

Turn the

Multi­function
button

Headsets

Right/Left
headset

Operation

Take both
headsets
from the
charging
case.

Place both
headsets in
charging
case.

Press and
hold for 5
seconds.

The
white
LED
Ęashes
3 times.

Manage your calls and
music

Music control

Task

Play or
pause music.

Skip forward. Right

Skip

backward.

Multi­function
button

Right/Left
headset

headset

Left

headset

Operation

Press once.

Press and
hold 2
seconds.

Press and

hold 2

seconds.

EN

Call control

Task

Pick up/hang
up a call.

Reject an
incoming
call.

Switch caller
during a call.

Voice control

Task

Siri/Google

Multi­function
button

Right/Left
headset

Right/Left
headset

Right/Left
headset

Multi­function
button

Right/Left
headset

Operation

Press once.

Press and
hold for 2
seconds.

Press and
hold for 2
seconds.

Operation

Press twice

LED indicator status

Headset status Indicator
The headset is

connected to a
Bluetooth device.

The headset is
powered on.

The headset is
in pairing mode.

The headset
is on but not
connected to a
Bluetooth device.

The white LED
light stays on for 5
seconds.

The white LED
Ęashes 2 times.

The blue and
white LED Ęashes.

The blue and white
LED will Ęashes.
If no connection
can be made, the
headset will turn

Low battery level
(headset).

Battery is fully
charged

You will hear
'battery low' on
the headset.

The white LED
Ęash twice for
every 3 min

Battery LED indicator on
headset status

It will show a battery indicator on
Bluetooth device after connected to
headset.

Battery LED indicator on
Charging case

While charging headset, Blue LED will
light on

4 blue LED lights stay on for 75-100% power
3 blue LED lights stay on for 50-75% power

2 blue LED lights stay on for 25-50% power

1 blue LED lights stay on for 0-25% power

EN

minutes.

Battery LED indicator
on Charging case with
USB Type-C cable

While charging headset, Blue LED
status as below:

4 blue LED stay on for 70-100% power

2 blue LED stay on and 3rd LED Ęashes
every second for 50-75% power

1 blue LED stays on and 2nd LED Ęash­es every second for 25-50% power

1 blue LED Ęashes every second for
0-25% power

How to wear

5 Factory reset

the headset

If you encounter any pairing or connection
issue, you can follow the following
procedure to factory reset
your headset.

On your Bluetooth device, go to the
Bluetooth menu and remove Philips
TAT3215 from the device list.

Bluetooth device.

Put both headset back to charging
case. Hold and press left & right
headsets function button for 5
seconds.

Take both headsets from the charging
case, the headset will power on
automatically.
There will be a voice "Power on" and a
voice " Pairing".

Then, there will be a voice" Right
channel" on right headset and
"Left Channel" on left headset after
paring each other. The LED on Right
headset Ęashes in white and blue
for 3 mins.
There will be a voice "Connected"
from Right Channel.

Then, the right headset LED
earpiece Ęashes in white and blue
for 3 mins.

To pair the headset with a Bluetooth­device, turn on the Bluetooth function
of your Bluetooth device, select
Philips TAT3215, TAT3255.

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6 Technical data

Headset

Music time: 6 hours (additional 18 hrs
wiht charging case)
Talk time: 5 hours (additional 15 hrs
with charging case)
Standby time: 80 hours
Charging time: 2 hours
Rechargeable lithiumion battery:
50 mAH on each earpiece
Bluetooth version: 5.1
Compatible Bluetooth proĖles:

• HSP (Hands-Free ProĖle-HFP)

• A2DP (Advanced Audio
Distribution ProĖle)

• AVRCP (Audio Video Remote
Control ProĖle)

Supported audio codec: SBC
Frequency range: 2.4 GHz
Transmitter power: <4 dBm
Operating range: Up to 10 meters
(33 feet)

Charging case

Charging time: 2 hrs
Rechargeable Li-ion battery: 500mAh

Note

•

notice

EN

7 Notice

Declaration of conformity

Hereby, MMD Hong Kong Holding
Limited declares that this product is in
compliance with the essential require­ments and other relevant provisions of
Directive 2014/53/EU. You can Ėnd the
Declaration of Conformity on
www.p4c.philips.com.

Disposal of your old
product and battery

Your product is designed and
manufactured with high quality
materials and components, which can
be recycled and resused

This symbol on a product means that
the product is covered by European
Directive 2012/19/EU.

This symbol means that the product
contains a built-in rechargeable
battery covered by European Directive
2013/56/EU which cannot be disposed
of with normal household waste. We
strongly advise you to take your product

Remove the integrated battery

If there is no collection/recycling system
for electronic products in your country,
you can protect the environment by
removing and recycling the battery
before disposing the headset.

• Make sure the headset is discon­nected from the charging case
before removing the battery.

• Make sure the charging case is
disconnected from the USB
charging cable before removing
the battery.

service centre to have a professional
remove the rechargeable battery. Inform
yourself about the local separate
collection system for electrical and
electronic products and rechargeable
batteries. Follow local rules and never
dispose of the product and rechargeable
batteries with normal household
waste. Correct disposal of old products
and rechargeable batteries helps
prevent negative consequences for the
environment and human health.

EN

Compliance with EMF

This product complies with all applica­ble standards and regulations regarding
exposure to electromagnetic Ėelds.

Environmental information

All unnecessary packaging has been
omitted. We have tried to make the
packaging easy to separate into three
materials: cardboard (box), polystyrene

protective foam sheet.)
Your system consists of materials
which can be recycled and reused
if disassembled by a specialized
company. Please observe the local
regulations regarding the disposal of
packaging materials, exhausted
batteries and old equipment.

Notice of compliance

The device complies with the FCC rules,
Part 15. Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any
interference received, including
interference that may cause
undesired operation.

FCC rules
This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interferen
installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instruction manual, may cause harmful
interference to radio communications.

EN

ce in a residential

However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by

user is encouraged to try to correct the
interference by one or more of the
following measures:

Relocate the receiving antenna.
Increase the separation between
equipment and receiver.
Connect the equipment into an outlet

the receiver is connected.

Consult the dealer or an experienced
radio/TV technician for help.

FCC Radiation Exposure Statement:

This equipment complies with FCC
radiation exposure limits set forth for an
uncontrolled environment.
This transmitter must not be co-located
or operating in conjunction with any
other antenna or transmitter.

Canada:

This device complies with Industry
Canada licence-exempt RSS standard(s).
Operation is subject to the following Two
conditions: (1) this device may not cause
harmful interference, and (2) this device
must accept any interference received,
including interference that may cause
undesired operation.
CAN ICES-3(B)/NMB-3(B)

IC Radiation Exposure Statement:

This equipment complies with Canada
radiation exposure limits set forth for
uncontrolled environments.
This transmitter must not be co-located
or operating in conjunction with any
other antenna or transmitter.

Caution: The user is cautioned tha
changes or modiĖcations not expressly
approved by the party responsible for
compliance could void the user's
authority to operate the equipment.

t

8 Trademarks

Bluetooth

The Bluetooth® word mark and logos

are registered trademarks owned by

Bluetooth SIG, Inc. and any use of such

marks by Top Victory Investment Limited

is under license. Other trademarks and

trade names are those of their respec-

tive owners.

Siri

Siri is a trademark of Apple Inc., regis-

tered in the U.S. and other countries.

Google

Google and Google Logo are registered

trademarks of Google Inc.

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9 Frequently

asked
questions

My Bluetooth headset does not turn on.

The battery level is low. Charge the headset.

I cannot pair the Bluetooth headset with
my Bluetooth device.

The Bluetooth is disabled. Enable the
Bluetooth function on your Bluetooth
device and turn on the Bluetooth device
before you turn on the headset.

Pairing does not work.

•

Put both earpieces into charging case.

•

Make sure you have disabled the
Bluetooth function of any previously
connected Bluetooth devices.

•

On your Bluetooth device, delete
'Philips TAT3215, TAT3255' from the
Bluetooth list.

•

Pair your headset (see 'Pair the
headset with your Bluetooth device at
the Ėrst time" on page 6).

The Bluetooth device cannot Ėnd the
headset.

•

The headset may be connected to a

connected device or move it out of
range.

• Pairing may have been reset or the
headset has been previously paired
with another device. Pair the headset
with the Bluetooth device again as
described in the user manual (see
'Pair the headset with your Bluetooth
device at the Ėrst time" on page 6).

My Bluetooth headset is connected to a
Bluetooth stereo enabled mobile
phone, but music only plays on the
mobile phone speaker.

Refer to the user manual of your mobile
phone. Select to listen to music through
the headset.

The audio quality is poor and crackling
noise can be heard.

• The Bluetooth device is out of range.
Reduce the distance between your
headset and Bluetooth device, or
remove obstacles between them.

•

Charge your headset.

How to reset pairing.

Take both headsets out of the charging case.
Press twice on both headsets Multi-function
buttons until the LED indicator turns white,
wait for about 10 seconds. You will hear "Co
nected",
"Left Channel", "Right Channel", as pairing
successful.

EN

n-

The audio quality is poor when
ing from the mobile phone is very slow,
or audio streaming does not work at all.

Make sure your mobile phone not only
supports (mono) HSP/HFP but also
supports A2DP and is BT4.x (or higher)
compatible (see 'Technical data" on
page 10).

stream-

I hear but cannot control music on my
Bluetooth device (e.g. play/pause/skip
forward/backward).

Make sure the Bluetooth audio source
supports AVRCP (see 'Technical data" on
page 10)

The volume level of the headset is too
low.

Some Bluetooth devices cannot link the
volume level with the headset through
volume sync In this case, you have to
adjust the volume on your Bluetooth
device independently to achieve an
appropriate volume level.

I cannot connect the headset to another
device, what do I do?

• Make sure the Bluetooth function of

• Repeat the pairing procedure on your
second device (see 'Pair the headset
with your Bluetooth device at the Ėrst
time" on page 6)

I hear sound from only one earpiece.

• If you are in a call, it is normal that
sound comes from the right and Left
earpiece.

• If you are listening to music but sound
only comes from one earpiece:

• The other earpiece may be out of
battery. For optimal performance,
charge both earpieces fully.

• The right and left earpieces are
disconnected from each other. Turn

both earpieces back to charging
case for 5 seconds and thak them
out. This will turn the earpieces on
and connect the two earpieces.
Reconnect the headset to your
Bluetooth device.

• The headset is connected to more

the Bluetooth function of all

earpieces put both earpieces back to
charging case for 5 seconds and thak
them out. Reconnect the headset to
your Bluetooth device. Note that the
headset is designed for connecting to
only one Bluetooth device at

a time. When you reconnect the headset

to your Bluetooth device, make sure
the Bluetooth function of any other
previously paired/connected devices

• If the above solutions do not help,
factory reset the headset (see
'Factory reset the headset" on page

9).

For further support, visit
www.philips. com/support.

EN 15

Este equipamento não tem direito àproteção contra interferência prejudicial
e não pode causar interferência em sistemas devidamente autorizados.
Este produto está homologado pela ANATEL, de acordo com os
procedimentos regulamentados pela Resolução 242/2000, e atende aos
requisitos técnicasaplicados. Para maiores informações, consulte a site da
ANATEL: www.anatel.gov.br

Philips and Philips Shield Emblem are registered trademarks of Koninklijke
Philips N.V. and are used under license. This product has been
manufactured by and is sold under the responsibility of MMD Hong Kong

Limited is the warrantor in relation to this product.

UM_TAT3215_00_EN_V1.0