Proper service and repair is important to the safe, reliable operation of all Philips
Consumer Electronics Company** Equipment. The service procedures recommended by
Philips and described in this service manual are effective methods of performing service
operations. Some of these service operations require the use of tools specially designed
for the purpose. The special tools should be used when and as recommended.
It is important to note that this manual contains various CAUTIONS and NOTICES
which should be carefully read in order to minimize the risk of personal injury to service
personnel. The possibility exists that improper service methods may damage the
equipment. It also is important to understand that these CAUTIONS and NOTICES ARE NOT EXHAUSTIVE. Philips could not possibly know, evaluate and advise the
service trade of all conceivable ways in which service might be done, or of the possible
hazardous consequences of each way. Consequently, Philips has not undertaken any such
broad evaluation. Accordingly, a servicer who uses a service procedure or tool which is
not recommended by Philips must first satisfy himself thoroughly that neither his safety
nor the safe operation of the equipment will be jeopardized by the service method
selected.
** Hereafter throughout this manual, Philips Consumer Electronics Company will be
referred to as Philips.
WARNING
Critical components having special safety characteristics are identified with a or
"S" by the Ref. No. in the parts list and enclosed within a broken line* (where
several critical components are grouped in one area) along with the safety symbol
on the schematics or exploded views. Use of substitute replacement parts which
do not have the same specified safety characteristics may create shock, fire, or other
hazards. Under no circumstances should the original design be modified or altered
without written permission from Philips. Philips assumes no liability, express or
implied, arising out of any unauthorized modification of design. Servicer assumes all
liability.
* Broken Line ____ _ ____ _ ____ _ ____
FIRE AND SHOCK HAZARD
1. Be sure all components are positioned in such a way as to avoid the possibility of adjacent component
shorts. This is especially important on those chassis which are transported to and from the service shop.
2. Never release a repaired unit unless all protective devices such as insulators, barriers, covers, strain
reliefs, and other hardware have been installed in accordance with the original design.
3. Soldering and wiring must be inspected to locate possible cold solder joints, solder splashes, sharp solder
points, frayed leads, pinched leads, or damaged insulation (including the ac cord). Be certain to remove
loose solder balls and all other loose foreign particles.
4. Check across-the-line components and other components for physical evidence of damage or
deterioration and replace if necessary. Follow original layout, lead length, and dress.
5. No lead or component should touch a receiving tube or a resistor rated at 1 watt or more. Lead tension
around protruding metal surfaces or edges must be avoided.
6. Critical components having special safety characteristics are identified with an 'S' by the Ref. No. in the
parts list and enclosed within a broken line* (where several critical components are grouped in one area)
along with the safety symbol on the schematic diagrams and /or exploded views.
7. When servicing any unit, always use a separate isolation transformer for the chassis. Failure to use a
separate isolation transformer may expose you to possible shock hazard, and may cause damage to
servicing instruments.
8. Many electronic products use a polarized ac line cord (one wide pin on the plug). Defeating this safety
feature may create a potential hazard to the servicer and the user. Extension cords which do not
incorporate the polarizing feature should never be used.
9. After reassembly of the unit, always perform an ac leakage test or resistance test from the line cord to all
exposed metal parts of the cabinet. Also, check all metal control shafts (with knobs removed), antenna
terminals, handles, screws, etc., to be sure the unit may be safely operated without danger of electrical
shock.
* Broken line ____ _ ____ _ ____ _ ____
LEAKAGE CURRENT COLD CHECK
1. Unplug the ac line cord and connect a jumper between the two prongs of the plug.
2. Turn on the power switch.
3. Measure the resistance value between the jumpered ac plug and all exposed cabinet parts of the receiver,
such as screw heads, antennas, and control shafts. When the exposed metallic part has a return path to the
chassis, the reading should be between 1 megohm and 5.2 megohms. When the exposed metal does not
have a return path to the chassis, the reading must be infinity. Remove the jumper from the ac line cord.
LEAKAGE CURRENT HOT CHECK
1. Do not use an isolation transformer for this test. Plug the completely reassembled receiver directly into
the ac outlet.
2. Connect a 1.5k, 10W resistor paralleled by a 0.15uF. capacitor between each exposed metallic cabinet
part and a good earth ground such as a water pipe, as shown below.
3. Use an ac voltmeter with at least 5000 ohms/volt sensitivity to measure the potential across the resistor.
4. The potential at any point should not exceed 0.75 volts. A leakage current tester may be used to make
this test; leakage current must not exceed 0.5mA. If a measurement is outside of the specified limits,
there is a possibility of shock hazard. The receiver should be repaired and rechecked before returning it
to the customer.
5. Repeat the above procedure with the ac plug reversed. (Note: An ac adapter is necessary when a
polarized plug is used. Do not defeat the polarizing feature of the plug.)
OR
With the instrument completely reassembled, plug the ac line cord directly into a 120Vac outlet. (Do not
use an isolation transformer during this test.) Use a leakage current tester or a metering system that
complies with American National Standards Institute (ANSI) C101.1 Leakage Current for Appliances and
Underwriters Laboratories (UL) 1410, (50.7). With the instrument ac switch first in the on position and
then in the off position, measure from a known earth ground (metal water pipe, conduit, etc.) to all exposed
metal parts of the instrument (antennas, handle brackets, metal cabinet, screw heads, metallic overlays,
control shafts, etc.), especially any exposed metal parts that offer an electrical return path to the chassis.
Any current measured must not exceed 0.5mA. Reverse the instrument power cord plug in the outlet and
repeat the test. See the graphic below.
TV SAFETY NOTES
SAFETY CHECKS
After the original service problem has been corrected, a complete safety check should be made. Be sure to
check over the entire set, not just the areas where you have worked. Some previous servicer may have left
an unsafe condition, which could be unknowingly passed on to your customer. Be sure to check all of the
following:
Fire and Shock Hazard
Implosion
X-Radiation
Leakage Current Cold Check
Leakage Current Hot Check
Picture Tube Replacement
Parts Replacement
WARNING: Before removing the CRT anode cap, turn the unit OFF and short the HIGH VOLTAGE to
the CRT DAG ground.
SERVICE NOTE: The CRT DAG is not at chassis ground.
IMPLOSION
1. All picture tubes used in current model receivers are equipped with an integral implosion system.
Care should always be used, and safety glasses worn, whenever handling any picture tube. Avoid
scratching or otherwise damaging the picture tube during installation.
2. Use only replacement tubes specified by the manufacturer.
X-RADIATION
1. Be sure procedures and instructions to all your service personnel cover the subject of X-radiation.
Potential sources of X-rays in TV receivers are the picture tube and the high voltage circuits. The
basic precaution which must be exercised is to keep the high voltage at the factory recommended
level.
2. To avoid possible exposure to X-radiation and electrical shock, only the manufacturer's specified
anode connectors must be used.
3. It is essential that the service technician has an accurate HV meter available at all times. The
calibration of this meter should be checked periodically against a reference standard.
4. When the HV circuitry is operating properly there is no possibility of an X-radiation problem. High
voltage should always be kept at the manufacturer's rated value - no higher - for optimum
performance. Every time a color set is serviced, the brightness should be run up and down while
monitoring the HV with a meter to be certain that the HV is regulated correctly and does not exceed
the specified value. We suggest that you and your technicians review test procedures so that HV and
HV regulation are always checked as a standard servicing procedure, and the reason for this prudent
routine is clearly understood by everyone. It is important to use an accurate and reliable HV meter. It
is recommended that the HV reading be recorded on each customer's invoice, which will
demonstrate a proper concern for the customer's safety.
5. When troubleshooting and making test measurements in a receiver with a problem of excessive high
voltage, reduce the line voltage by means of a Variac to bring the HV into acceptable limits while
troubleshooting. Do not operate the chassis longer than necessary to locate the cause of the excessive
HV.
6. New picture tubes are specifically designed to withstand higher operating voltages without creating
undesirable X-radiation. It is strongly recommended that any shop test fixture which is to be used
with the new higher voltage chassis be equipped with one of the new type tubes designed for this
service. Addition of a permanently connected HV meter to the shop test fixture is advisable. The
CRT types used in these new sets should never be replaced with any other types, as this may result in
excessive X-radiation.
7. It is essential to use the specified picture tube to avoid a possible X-radiation problem.
8. Most TV receivers contain some type of emergency "Hold Down" circuit to prevent HV from rising
to excessive levels in the presence of a failure mode. These various circuits should be understood by
all technicians servicing them, especially since many hold down circuits are inoperative as long as
the receiver performs normally.
PICTURE TUBE REPLACEMENT
The primary source of X-radiation in this television receiver is the picture tube. The picture tube
utilized in this chassis is specially constructed to limit X-radiation emissions. For continued Xradiation protection, the replacement tube must be the same type as the original, including suffix letter,
or a Philips approved type.
PARTS REPLACEMENT
Many electrical and mechanical parts in Philips television sets have special safety related
characteristics. These characteristics are often not evident from visual inspection nor can the protection
afforded by them necessarily be obtained by using replacement components rated for higher voltage,
wattage, etc. The use of a substitute part which does not have the same safety characteristics as the
Philips recommended replacement part shown in this service manual may create shock, fire, or other
hazards.
PRODUCT SAFETY GUIDELINES FOR ALL PRODUCTS
CAUTION: Do not modify any circuit. Service work should be performed only after you are thoroughly
familiar with all of the following safety checks. Risk of potential hazards and injury to the user increases if
safety checks are not adhered to.
USE A SEPARATE ISOLATION TRANSFORMER FOR THIS UNIT WHEN SERVICING.
PREVENTION OF ELECTROSTATIC DISCHARGE (ESD)
Some semiconductor solid state devices can be damaged easily by static electricity. Such components
commonly are called Electrostatically Sensitive (ES) Devices, Examples of typical ES devices are
integrated circuits and some field-effect transistors and semiconductor "chip" components. The following
techniques should be used to help reduce the incidence of component damage caused by electrostatic
discharge (ESD).
1. Immediately before handling any semiconductor component or semiconductor-equipped assembly, drain
off any ESD on your body by touching a known earth ground. Alternatively, obtain and wear a
commercially available discharging ESD wrist strap, which should be removed for potential shock
reasons prior to applying power to the unit under test.
2. After removing an electrical assembly equipped with ES devices, place the assembly on a conductive
surface such as aluminum foil, to prevent electrostatic charge buildup or exposure of the assembly.
3. Use only a grounded-tip soldering iron to solder or unsolder ES devices.
4. Use only an anti-static solder removal device. Some solder removal devices not classified as "antistatic
(ESD protected)" can generate an electrical charge sufficient to damage ES devices.
5. Do not use Freon propelled chemicals. These can generate electrical charges sufficient to damage ES
devices.
6. Do not remove a replacement ES device from its protective package until immediately before you are
ready to install it (most replacement ES devices are packaged with leads electrically shorted together by
conductive foam, aluminum foil or comparable conductive material).
7. Immediately before removing the protective material from the leads of a replacement ES device, touch
the protective material to the chassis or circuit assembly into which the device will be installed.
CAUTION: Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
8. Minimize bodily motions when handling unpackaged replacement ES devices. (Otherwise harmless
motion such as the brushing together of your clothes fabric or the lifting of your feet from a carpeted
floor can generate static electricity (ESD) sufficient to damage an ES device.)
NOTE to CATV system Installer:
This reminder is provided to call the CATV system installer's attention to article 820-22 of the NEC that
provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close to the point of cable entry as practical.
PRACTICAL SERVICE PRECAUTIONS
IT MAKES SENSE TO AVOID EXPOSURE TO ELECTRICAL SHOCK. While some sources are
expected to have a possible dangerous impact, others of quite high potential are of limited current and are
sometimes held in less regard.
ALWAYS RESPECT VOLTAGES. While some may not be dangerous in themselves, they can cause
unexpected reactions – reactions that are best avoided. Before reaching into the powered color TV set, it is
best to test the high voltage insulation. It is easy to do, and is just a good service precaution.
BEFORE POWERING UP THE TV WITH THE BACK OFF (or on a test fixture), attach a clip lead to
the CRT DAG ground and to a screwdriver blade that has a well insulated handle. After the TV is powered
on and high voltage has developed, probe the anode lead with the blade, starting at the bottom of the High
Voltage Transformer (flyback – IFT). Move the blade to within two inches of the connector of the CRT. IF THERE IS AN ARC, YOU FOUND IT THE EASY WAY, WITHOUT GETTING A SHOCK! If
there is an arc to the screwdriver blade, replace the High Voltage Transformer or the lead, (if removable)
whichever is causing the problem.
PICTURE TUBE REPLACEMENT PROCEDURE
Note: a. Two (2) people are required to handle this picture tube.
b. Safety Glasses must be worn during this procedure or whenever directly handling a picture tube.
c. Take care in each step not to damage the CRT or the cabinet.
1. Remove the Chassis and the CRT Socket Board Module from the cabinet.
2. A furniture pad or blanket should be positioned on the floor to support only the CRT Face. This pad or
blanket should be high enough to keep the CRT Face approximately 12 to 14 inches off the floor.
3. Using two people, place the cabinet in a front down position with the CRT Face on the pad or blanket.
4. Place padded blocks under each corner of the cabinet to keep it from rocking.
5. Remove the four screws, at the corners of the CRT.
6. With two people lowering the cabinet to the floor, leave the CRT elevated by the pad or blanket.
Note: Take care not to grasp the neck of the CRT during this procedure, as it is extremely fragile.
7. Two (2) people may then lift the CRT from the cabinet.
8. Remove the degaussing coil from the defective CRT and mount on the replacement. Take care to
maintain the exact shape and fit.
To install the new CRT, reverse steps 1 to 7.
Technical Specifications, Connections And Chassis Overview
:
:
:
:
:
Technical Specifications
Reception
Feature Data
Tuning system
Color systems
Sound systems
A/V connections
Channel selections
: PLL
: NTSC M
(3.58 - 4.5 MHz)
: FM-mono M
(4.5 MHz)
BTSC DBX
(4.5 MHz)
: NTSC M
(3.58 - 4.5 MHz)
: 181 channels, full cable
IF frequency
Aerial input
: 45.75 MHz
: 75 O, Coax
Miscellaneous
Feature Data
AC voltage
: 90 - 140 V (± 10 %)
AC frequency
:
: 60 Hz (± 5 %)
Ambient temperature
Maximum humidity
Power consumption
Standby Power consumption
: + 5 to + 45 deg. C
: 90 %
: 36 W (14”)
100 W (32”)
: < 3 W
Connections
Front Or Top Control, Front Or Side Connections
Audio / Video In
Connector Kind Value Symbol
1
Video
1 Vpp / 75 O
jq
2
Audio
L (0.2 Vrms / 10 kO)
jq
3
4
Audio
Headphone (3.5
mm)
Rear Connections
Monitor Out
R (0.2 Vrms / 10 kO)
8 - 600 O / 4 mW
jq
rt
Connector Kind Value Symbol
1
2
3
Video
Audio
Audio
1 Vpp / 75 O
L (0.5 Vrms / 1 kO)
R (0.5 Vrms / 1 kO)
kq
kq
kq
YUV In
Connector Kind Value Symbol
1
2
3
AV1 In
Connector Kind Value Symbol
4
5
6
Y
U
V
Video
Audio
Audio
0.7 Vpp / 75 O
0.7 Vpp / 75 O
0.7 Vpp / 75 O
1 Vpp / 75 O
L (0.5 Vrms / 10 kO)
R (0.5 Vrms / 10 kO)
jq
jq
jq
jq
jq
jq
AV2 In
Connector Kind Value Symbol
1
2
3
Video
Audio
Audio
1 Vpp / 75 O
L (0.5 Vrms / 10 kO)
R (0.5 Vrms / 10 kO)
jq
jq
jq
AV2 In (SVHS)
Connector Kind Value Symbol
1
2
3
4
Y
C
gnd
gnd
1 Vpp / 75 O
0.3 Vpp / 75 O
v
v
j
j
Mechanical Instructions
Rear Cover Removal
1. Remove all fixation screws of the rear cover.
2. Now pull the rear cover backward to remove it.
Service Position Main Panel
There are 2 configurations. With and without panel bracket. Both have a different
service position:
Main panel without bracket.
1. Disconnect the strain relief of the AC power cord.
2. Remove the main panel, by pushing the two center clips outward [1]. At the same
time pull the panel away from the CRT [2].
3. Disconnect the degaussing coil by removing the cable from (red) connector 0201.
4. Turn the panel 90 degrees counter clockwise [3].
5. Flip the panel 90 degrees [4], with the components towards the CRT.
6. Turn the panel with the rear I/O towards the CRT [5].
7. Slide the metal heatsink (near the mains transformer5520) underneath the right
chassis bracket, so the panel is secured [6].
Figure:
Main panel with bracket.
1. Disconnect the strain relief of the AC power cord.
2. Disconnect the degaussing coil by removing the cable from (red) connector 0201
[1].
3. Remove the panel bracket from the bottom tray, by pulling it backward [2] and
turn the chassis tray 90 degrees counter clockwise.
4. Move the panel somewhat to the left and flip it 90 degrees [3], with the
components towards the CRT.
5. Turn the panel with the rear I/O towards the CRT.
6. Place the hook of the tray in the fixation hole of the cabinet bottom [4] and secure
it.
Figure:
Side I/O Panel Removal
1. Remove the complete Side I/O assembly after unscrewing the 2 fixation screws.
2. Release the 2 fixation clamps and lift the board out of the bracket.
Figure:
Pip Module (If Present)
Service Position
1. Remove the module bracket from the bottom tray by pulling it backward.
2. Hook the bracket in the first row of the cabinet bottom. In other words: reposition
the bracket from [1] to [2].
Figure:
Panel Removal
1. Lift the board out of its bracket after releasing the 2 fixation clamps.
Figure:
Rear Cover Mounting
Before you mount the rear cover, perform the following checks:
1. Check whether the AC power cord is mounted correctly in its guiding brackets.
2. Replace the strain relief of the AC power cord into the cabinet.
3. Check whether all cables are replaced in their original position.
Service Modes, Error Codes and Fault Finding
Index:
1. Test points.
2. Service Modes.
3. Problems and Solving Tips (related to CSM).
4. ComPair.
5. Error Codes.
6. The Blinking LED Procedure.
7. Protections.
8. Repair Tips.
Supporting Overviews
• I2C-IC overview
• Test points overview Main Panel
• Test points overview CRT Panel
Test Points
The chassis is equipped with test points printed on the circuit board assemblies. These
test points refer to the functional blocks:
Table: Test Point Overview
Test point Circuit Diagram
A1-A2-A3-.. Audio processing A8, A9 / A11
C1-C2-C3-.. Control A7
F1-F2-F3-.. Frame drive and output A3
I1-I2-I3-.. Tuner & IF A4
L1-L2-L3-. Line drive and output A2
P1-P2-P3-.. Power supply A1
S1-S2-S3-.. Synchronization A6
V1-V2-V3-.. Video processing A5, B1
The numbering is in a logical sequence for diagnostics. Always start diagnosing within a
functional block in the sequence of the relevant test points for that block.
Perform measurements under the following conditions:
• Television set in Service Default Alignment Mode.
• Video input: Color bar signal.
• Audio input: 3 kHz left channel, 1 kHz right channel.
Service Modes
Service Default Alignment Mode (SDAM) offers several features for the service
technician, while the Customer Service Mode (CSM) is used for communication
between the servicer and the customer.
The T8 chassis also offers the option of using ComPair, a hardware interface between a
computer and the TV chassis. It offers the abilities of structured troubleshooting, error
code reading, and software version readout for all T8 chassis. Minimum requirements
for ComPair: a 486 processor, Windows 3.1 and a CD-ROM drive.
Note: ComPair products will become available as they are developed.
Table: Service Modes
Software
SW Cluster
name
2US9 L01UM9x.y TDA9577(SS)
3US2 L01UN2x.y
1US5 L01US5x.y
2US2 L01UM2x.y
UOC type
TDA9577
(SS) (LS)
TDA9588
(LS)
TDA9577
(LS)
UOC
Diversity
55K
ROM
Size
55K
ROM
Size
64K
ROM
Size
55K
ROM
Size
Special
Features
Mono
(Magnavox)
Stereo nondBx
(Magnavox)
Stereo nondBx
(Magnavox),
Non PIP
Mono
(Philips)
Software
USA (NAFTA),
M = Mono, N =
SW Cluster
name
3US3 L01UN3x.y
UOC type
TDA9577
(SS) (LS)
UOC
Diversity
55K
ROM
Size
Special
Features
Stereo nondBx
(Philips),
CVI
1US4 L01US4x.y
Abbreviations
in Software
name: U =
Stereo on-dBx
and S =
Stereo dBx.
TDA9587
(SS),
TDA9588
(LS)
Stereo non-
64K
dBx
ROM
(Philips),
Size
PIP
Service Default Alignment Mode (SDAM)
Purpose
• To create a predefined setting for measurements to be made.
• To override software protections.
• To start the blinking LED procedure.
• To change option settings.
• To display / clear the error code buffer.
• To perform alignments.
Specifications
• Tuning frequency: 61.25 MHz (channel 3)
• Color system: NTSC M
• All picture settings at 50% (brightness, color contrast, hue)
• Bass, treble and balance at 50%; volume at 25%.
• All service-unfriendly modes (if present) are disabled. The service unfriendly
modes are:
§ (sleep) timer
§ child/parental lock
§ blue mute
§ hotel/hospitality mode
§ auto shutoff (when no "IDENT" video signal is received for 15 minutes)
§ skipping of non-favorite presets / channels
§ auto-storage of personal presets
§ auto user menu timeout
• Run timer (maximum four digits displayed)
• Software version
• Option settings
• Error buffer reading and erasing
• Software alignments
How to enter SDAM
To enter SDAM, use one of the following methods:
• Press the following key sequence on the remote control transmitter:
• 0-6-2-5-9-6-MENU
• Do not allow the display to time out between entries while keying the sequence.
• Short jumper wires 9631 and 9641 on the monocarrier (see Fig. 8-1) and apply
AC power. Then press the power button (remove the short after start-up).
Caution: Entering SDAM by shorting wires 9631 and 9641 will override the +8Vprotection.Do this only for a short period. When doing this, the service-technician
must know exactly what he is doing, as it could damage the television set.
• Or via ComPair (with the ComPair "Tools" RC7150Service Remote, it should be
possible to enter SDAM via the ComPair interface IR).
After entering SDAM, the following screen is visible, with S at the upper right side for
recognition.
Figure: SDAM Menu
Explanation of SDAM Menu
1. LLLL This represents the run timer. The run timer counts normal operation hours,
but does not count standby hours. (maximum four digits displayed).
2. AAABCD-X.Y This is the software identification of the main microprocessor:
§ A = the project name (L01).
§ B = the region: E= Europe, A= Asia Pacific, U= NAFTA, L= LATAM.
§ C = the feature of software diversity: N = stereo non-dBx, S = stereo dBx,
M = mono, D = DVD
§ D = the language cluster number:
§ X = the main software version number
§ Y = the sub software version number
3. S Indication of the service mode. S= SDAM= Service Default Alignment Mode.
4. Error Buffer Shows all errors detected since the last time the buffer was erased.
Five errors possible.
5. Option Bytes Used to set the option bytes. See "Options" in the Alignments
section for a detailed description. Seven codes possible.
6. Clear Erases the contents of the error buffer. Select the CLEAR menu item and
press the MENU RIGHT key. The contents of the error buffer are cleared.
7. Options Used to set the option bits. See "Options" in the Alignments section for a
detailed description.
8. AKB Used to disable (0) or enable (1) the "black current loop" (AKB = Auto Kine
Bias).
9. Tuner Used to align the tuner. See "Tuner" in the Alignments section for detailed
description.
10. White Tone Used to align the white tone. See "White Tone" in the Alignments
section for a detailed description.
11. Geometry Used to align the geometry settings of the television. See "Geometry”
in the Alignments section for a detailed description.
12. Audio No audio alignment is necessary for this television set.
How to navigate in SDAM
• In SDAM, select menu items with the MENU UP/DOWN keys on the remote
control transmitter. The selected item will be highlighted. When not all menu
items fit on the screen, use the MENU UP/DOWN keys to display the next /
previous menu items.
• With the MENU LEFT/RIGHT keys, it is possible to:
§ Activate the selected menu item.
§ Change the value of the selected menu item.
§ Activate the selected submenu.
• In SDAM, when you press the MENU button, the set will switch to the normal
user menus (with the SDAM mode still active in the background). To return to the
SDAM menu press the STATUS/EXIT button.
• When you press the MENU key in while in an SDAM submenu, you will return to
the previous menu.
How to store SDAM settings
To store settings changed in SDAM leave the top level SDAM menu by using the
POWER button on the remote control transmitter or the television set.
How to exit SDAM
Switch the set to STANDBY by pressing the POWER button on the remote control
transmitter or the television set.
If you turn the television set off by removing the AC power (i.e., unplugging the
television) without using the POWER button, the television set will remain in SDAM
when AC power is re-applied, and the error buffer is not cleared.
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and information on the TV operation
settings. The servicer can instruct the customer to enter CSM by telephone and read off
the information displayed. This helps the servicer to diagnose problems and failures in
the TV set before making a service call.
The CSM is a read-only mode; therefore, modifications are not possible in this mode.
How to enter CSM
To enter CSM, press the following key sequence on the remote control transmitter:
1-2-3-6-5-4
Do not allow the display to time out between entries while keying the sequence.
Upon entering the Customer Service Mode, the following screen will appear:
Figure: CSM Menu
Explanation of CSM Menu
1. Indication of the service mode CSM = Customer Service Mode
2. Reserved.
3. Software identification of the main microprocessor (see "Service Default
Alignment Mode" for an explanation)
4. Reserved item.
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