3Introduction
4Features
5Important Notice
6Safety Instructions
9Installation
10Getting Started
20Troubleshooting
23FCC Information
26Warranty
27Technical Support
2
Introduction
Introduction
The VoiceAnnounce®Caller ID is designed to
help you identify calls by displaying the Caller
ID information on an LCD screen and
announcing the caller’s identity over a built-in
speaker. Using VoiceAnnounce
saves you from having to run to the Caller ID
unit every time the phone rings.
You can program the unit to associate frequent
callers with names you record in your own
voice (like “Mom & Dad” or “It’s the Boss”).
The recorded name can be announced instead
of the telephone number to help identify
important calls. You can record up to 50 names
and associate them with your frequent callers.
You can even record customized outgoing
messages for specific callers. If you have call
waiting ID service from your local telephone
company, your VoiceAnnounce
announce and display information about your
call waiting callers too. Your VoiceAnnounce
Caller ID stores the last 99 calls in a call log for
audible and visual review.
®
technology
®
Caller ID will
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Features
Features
This model has advanced Caller ID features
that give you more control over your incoming
calls:
• Announces calls by recorded name or telephone number
• Identify the caller without interrupting what
you’re doing
• Let you know when it’s your children’s
friends calling
• Let you know when it’s someone you don’t
want to talk to
• Store the name, number, date and time of
99 calls in a call log
• Let you review who called while you were
away
• Find out who’s calling on call waiting
• Dial back callers at the touch of a key
• Delete the oldest call in the call log when a
new call is received when the call log is full
• Record custom outgoing messages for specific callers
• Notifies you to voicemail messages
(requires voicemail service available from
the telephone company).
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Important Notice
Important Notice
The VoiceAnnounce®Caller will announce the
Caller ID for incoming calls over the built-in
speaker.
To Turn OFF the Caller ID announcement:
1. Press the MODE key nine times, or until you
see the words “Adjust Volume” on the display.
2. Press the REVIEW BACK key until you see
the words “Volume - OFF” and hear it
“beep” twice.
To make the VOLUME of the Caller ID
announcement louder or softer:
1. Press the MODE key nine times, or until you
see the words “Adjust Volume” on the display.
2. Press the REVIEW BACK key until you see
the words indicating the volume level of
LOW, MEDIUM, or HIGH, and hear a
“beep” at that volume setting.
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Safety Instructions
Safety Instructions
When using your telephone equipment, basic
safety precautions should always be followed to
reduce the risk of fire, electric shock and injury
to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug this product from the wall outlet
before cleaning. Do not use liquid cleaners
or aerosol cleaners; use a damp cloth for
cleaning.
4. Do not use this product near water for
example, near a bath tub, wash bowl,
kitchen sink, or swimming pool, or in a wet
basement.
5. Do not place this product on an unstable
cart, stand or table, as the product may fall,
causing serious damage to the product.
6. Slots and openings in the cabinet and the
back or bottom of this product are provided for ventilation (to protect it from overheating) and should not be blocked or covered. The openings should never be
blocked by placing this product on a bed,
sofa, rug or other similar surface. This
product should never be placed near or
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Safety Instructions
over a radiator or heat register. This
product should never be placed in a builtin installation unless proper ventilation is
provided.
7. This product should be operated only
from the type of power source indicated
on the marking label. If you are not sure of
the type of power supply to your home,
consult your dealer or local power company.
8. Do not allow anything to rest on the
power cord. Do not place this product
where the cord will be abused by people
walking on it.
9. Do not overload wall outlets and exten-
sion cords, as this can result in the risk of
fire or electric shock.
10. Never push objects of any kind into this
product through cabinet slots, as they may
touch dangerous voltage points or short
out parts, resulting in the risk of fire or
electric shock. Never spill liquid of any
kind on the product.
11. To reduce the risk of electric shock, do
not disassemble this product, but take it to
a qualified serviceman, when service or
repair work is required. Opening or
removing covers may expose you to dan-
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Safety Instructions
gerous voltage or other risks. Incorrect
reassembly can cause electric shock when
this product is subsequently used.
12. Unplug this product from the wall outlet
and refer servicing to a qualified service
personnel under the following conditions:
a) when the power supply cord or plug is
damaged or frayed; b) if liquid has spilled
into the product; c) if the product has been
exposed to rain or water; d) if the product
does not operate normally when you follow the operating instructions (adjust only
those controls that are discussed in the
operating instructions, as improper adjustment of other controls may result in damage, often requiring extensive work by a
qualified technician to restore the product
to normal performance); e) if the product
has been dropped or the cabinet has been
damaged; f) if the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
14. Do not use the telephone to report a gas
leak in the vicinity of the leak.
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Save these instructions.
Installation
Installation
Inside the VoiceAnnounce®Caller ID package you will find the VoiceAnnounce®Caller
ID unit, users guide, a phone cord, and an
AC power adapter.
1. Connect the phone cord that extends
from the telephone jack on your wall to
the LINE jack on the back of the Caller ID
unit.
2. Use the supplied phone cord to connect
your telephone set to the PHONE jack on
the back of the Caller ID unit. (This also
applies if connecting the base of a cordless
phone.)
3.Use the included power adapter to power
the unit.
If your household experiences a power outage
the Caller ID unit will shut off without being
damaged. It will remember calls in the log,
recordings, and other settings, so you won’t
have to re-program the unit when the power
comes back on. When the power is restored,
the Caller ID unit will be ready to screen calls.
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Getting Started
Getting Started…
It’s as easy as 1, 2, 3
First, make sure you’ve called your phone company and ordered Caller ID service. You must
have Caller ID service in order for your Caller
ID unit to function.
For the unit to identify call waiting calls, you
must also subscribe to call waiting ID service,
sometimes known as call waiting deluxe.
Now that you’ve subscribed to Caller ID service and properly connected your Caller ID unit,
you’re ready to get started!
1. Call a friend or relative in the area and ask
them to call you back. Between the first
and second ring, the caller’s telephone
number will be announced.
2. When you’re done talking with the caller
you will notice that their number is displayed in the display window on the unit.
3. To record the caller’s name, simply hold
down the RECORD key, wait for the
“beep” and say their name. From now on
when that caller calls you, your unit will
speak out the recorded name instead of
the number. You can record new names
and/or record over existing names any
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Getting Started
time the caller’s information is displayed on
the screen by holding down the RECORD
key.
4. After a while, the unit will display the num-
ber of new calls and total calls in the call
log. It will also display the current time and
date. The time and date are set automatically when your phone rings.
Operating Modes
There are ten operating modes. Normally, the
unit is in standby mode, waiting for a call. You
can go to other modes by pressing the MODE
key. The modes are:
Review Calls – See and hear who called
Review Names – Review/Change recorded
names
Review OGM – Review/Change outgoing
messages
Enter Number – To manually enter telephone number for a recorded name
Record Name – Record a name for a caller
Select Name – Associate caller with an
already recorded name
Record OGM – Record an message to be
delivered to a specific caller
Select OGM – Associate caller with a previously recorded outgoing message
Adjust Volume – Change volume low/medi-
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Getting Started
um/high/off with REVIEW keys
The unit will automatically return to standby
mode after 20-seconds of inactivity.
Announcing Incoming Calls
Between the first and second ring, the caller’s
telephone number or recorded name will be
announced over the Caller ID unit’s speaker.
The telephone number, name listing (for Caller
ID deluxe customers) and date and time of the
call will also be displayed.
Sometimes the unit will display and announce
NUMBER UNKNOWN or NUMBER
BLOCKED. Number unknown means that the
telephone company sends no information
about the calling party. Often times this means
that the call is originating from a telemarketer.
Number Blocked means that the caller has
decided not to have his or her Caller ID information sent to you. You can advise callers to
“Un-Block” by dialing *82 before calling you.
Announcing Call Waiting Calls
If you subscribe to Call Waiting ID service, the
unit will announce and display information
about your call waiting calls. In order for
VoiceAnnounce to identify these calls, you
must be talking on the telephone that’s plugged
into the back of the unit.
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Getting Started
The call-waiting caller’s identity can be
announced over the built-in speaker. You can
set up how you want it to operate by selecting
the desired set up options (See Custom Setup
Options.)
The speaker announcement broadcasts the
call-waiting caller’s recorded name or number
over the built-in speaker. Others in the house
will know that there is a call waiting. Additional
VoiceAnnounce call waiting ID products can be
installed on the same line to “announce” the
call waiting caller anywhere in the house.
If you want, you can setup the unit to announce
only call waiting callers that have a recorded
name associated with their phone number (see
Custom Setup Options.)
Reviewing Calls
Your VoiceAnnounce®Caller ID will store up
to 99 call records, providing you with the name
and/or number of the last 99 callers. This information is recorded in the call log as soon as it is
received between the first and second ring,
even when you are away from home or choose
not to answer a call, or when you get a call waiting call, provided you have call waiting ID service. In standby mode, the VoiceAnnounce
Caller ID displays the number of new calls and
the number of total calls in the call log. The LED
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Getting Started
flashes slowly to indicate when you have new
calls.
You may review the call log while in standby
mode or in REVIEW CALLS mode. Simply push
one of the REVIEW keys to scroll through each
call record – the Caller ID information is displayed on the screen, and if you are in REVIEW
CALLS mode the date, time, and phone number are announced. If you push the reverse
REVIEW Key you will scroll from the last call
received backwards to the oldest call in the call
log. If you push the forward REVIEW key you
will scroll beginning with the oldest call in the
log to the last one. If you hold down either
review key for more than 2-seconds, the unit
will announce the number of new calls in the
call log followed by the date, time, and phone
number of each call.
You can clear a call by pressing the CLEAR key
while the call is displayed on the screen.
Holding down the CLEAR key for 2-seconds
clears all the calls from the call log.
Entering a Telephone Number Manually
Do you need to enter a number manually? You
can record names and outgoing messages for
any number that is already stored in the call log,
or stored in the list of calls with recorded
names or messages. If the number you want is
not already stored in memory, you can enter it
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Getting Started
manually.
1. If the number and/or name of the person
you want does not appear in the call log,
press the MODE key repeatedly until
XXX-XXX-XXXX ENTER NUMBER
appears on the display screen of the Caller
ID unit.
2. Press the RECORD key to select the first
digit of the desired number.
3. To move to the second digit of the desired
number, press the forward REVIEW key.
Use the RECORD key to select a number,
then use the forward REVIEW key to
move to the next digit. (note: you can also
use the reverse REVIEW key to go to previous digits.)
4. When the complete number is displayed,
press the MODE key to select recording
or selecting names or outgoing messages.
Note: You can leave some digits blank (X) to
indicate a “wildcard.” For example, you could
enter “603-XXX-XXXX” and record “Call
from New Hampshire.” Calls from the 603
area code that do not specifically match other
numbers will be announced as “Call from New
Hampshire.”
Recording a Name for a Frequent Caller
Up to fifty names can be recorded in your own
voice and associated with frequent callers. You
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Getting Started
can even associate a recorded name to multiple
callers or telephone numbers. When the
phone rings from any of these numbers, the
recorded name is announced instead of the
number.
While reviewing the call log, you can record a
name to associate with the displayed telephone
number by simply pressing and holding down
the RECORD key. After you hear the “beep”
say the name, then release the RECORD key.
The recorded name will be played back to you.
If you want to re-record it, just hold down the
RECORD key again.
If you’ve just entered a telephone number manually, press the MODE key until the RECORD
NAME mode is displayed. Then press and hold
the RECORD key, wait for the “beep”, and say
the name.
If you want the displayed number to be
announced with a name that has already been
recorded, press the MODE key until SELECT
NAME is displayed. Then press either REVIEW
key until you hear the name you want to use.
Finally press the RECORD key momentarily to
associate the recorded name you just heard
with the number displayed on the screen.
Note: When recording a name, make sure the
Caller ID display shows either the caller’s telephone number or the caller’s telephone num-
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Getting Started
ber and name.
Leaving Outgoing Messages for specific
callers
You can have your VoiceAnnounce®Caller ID
answer the phone and deliver a special message
to specific callers. You can use this feature to
tell certain people where you are, or what time
you’ll be home. You can even use this feature
to intercept nuisance calls with a message
specifically for them.
Up to two outgoing messages (OGMs) can be
recorded. One of the messages is temporary,
and will only be delivered once to each specific
caller. The other message is permanent and
will be delivered to specific callers every time
they call.
While the caller’s telephone number is displayed, press the MODE key until the
RECORD OGM mode is displayed. Using the
REVIEW keys, select which message type you
prefer – either a temporary or a permanent
message. Then press and hold the RECORD
key, wait for the “beep”, and record your message. Release the RECORD key when you’re
done. Each message type is maximum 10-seconds long.
If you want the displayed number to receive an
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Getting Started
outgoing message that has already been
recorded, press the MODE key until SELECT
OGM is displayed. Then press either REVIEW
key until you hear the message you want to
use. Finally press the RECORD key momentarily to associate the message with the number
displayed on the screen.
How do I review what I’ve Recorded?
Press and release the MODE key until REVIEW
NAMES or REVIEW OGM appears on the display screen. Then press one of the REVIEW
keys to scroll through the numbers for which
you have recorded names or outgoing messages. You’ll hear the recorded name or outgoing message for each number announced as
you scroll through the list.
How Do I Delete What I’ve Recorded?
Follow the steps above to review what you’ve
recorded until you hear the name or outgoing
message you want to delete. Then press the
CLEAR key. The recording associated with
that caller will be deleted.
Dial Back
You can dial back callers directly from the call
log. Use the REVIEW keys to locate the person you want to call. With the call information
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Getting Started
displayed on the screen, pick up the phone like
you normally do to make a call, but instead of
dialing, press the MODE/DIAL key on the
Caller ID unit. If you’re placing a call that
requires dialing only 7-digits, press the
MODE/DIAL key again to complete the call. If
10-digit or 1+10-digit dialing is necessary to
place the call, use the REVIEW keys to select
the appropriate dialing method, then press the
MODE/DIAL key to complete the call.
Message Waiting Notification
Your VoiceAnnounce®Caller ID will alert you
if you have voice mail messages. This requires
a special service from your local telephone
company. The unit will detect both FSK and
stuttered dialtone (SDT) message notification
signals. When message waiting is detected, the
unit displays a message waiting icon on the
LCD, and will flash its LED fast. You can
choose to have an audible notification (beep
every minute) by selecting the MSG WAIT
BEEP option in the custom setup options.
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Custom Setup Options
You can customize the way your
VoiceAnnounce®Caller ID works. Hold down
the MODE key and momentarily press the
RECORD key to enter SETUP MODE. You
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Getting Started
can change the option by pushing the RECORD
key, and can go to the next option by pressing
the MODE key.
RESET – Clears call log and all recorded names
and messages. Tests memory. Returns to
standby mode in about 30-seconds.
ENGLISH – Selects between English and
Spanish. English is default.
MSG WAIT BEEP – Turns ON/OFF audible
message waiting notification. Default OFF.
CW SPEAKER – Turns ON/OFF announcement of call-waiting calls through the built-in
speaker. Default ON.
Troubleshooting
CW NAME – Turns ON/OFF announcement
of call-waiting caller’s identity only if a recorded
name is associated with the caller. Default
OFF.
Troubleshooting
Having problems? Before contacting Philips or
your dealer, check the following list of suggestions. You might be able to solve the problem
yourself.
20
Q: Caller ID Unit Is Not Responding Properly to
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