Philips S9111-26-SC User Manual

9000 series

S91XX / S90X X

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English 6 Bahasa Indonesia 27 Bahasa Melayu 50

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ภาษาไทย

繁體中文

74 92 110

English

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.

Please read this user manual, as it contains information about the features of this shaver as well as some tips to make shaving easier and more enjoyable.

General description (Fig.1)

1 Protection cap for cleansing brush attachment 2 Click-on cleansing brush attachment 3 Comb for beard styler attachment 4 Click-on beard styler attachment 5 Click-on trimmer attachment 6 Click-on shaving unit 7 On/off button 8 Socket for small plug 9 Exclamation mark 10 Replacement reminder 11 Battery charge indicator 12 Travel lock symbol 13 Cleaning reminder 14 SmartClean system 15 Cap of SmartClean system 16 On/off button 17 Replacement symbol 18 Cleaning symbol 19 Ready symbol 20 Charge symbol 21 Cleaning cartridge for SmartClean system 22 Supply unit 23 Small plug 24 Retaining ring holder 25 Pouch

The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

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Important safety information

Read this important information carefully before you use the appliance and its accessories and save it for future reference. The accessories supplied may vary for different products.

Danger

- Keep the supply unit dry (Fig. 2).

Warning

- To charge the battery, only use the detachable supply unit (type HQ8505) provided with the appliance.

- The supply unit contains a transformer. Do not cut off the supply unit to replace it with another plug, as this causes a hazardous situation.

- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

- Always unplug the shaver before you clean it under the tap.

- Always check the appliance before you use it. Do not use the appliance if it is damaged, as this may cause injury. Always replace a damaged part with one of the original type.

- Do not open the appliance to replace the rechargeable battery.

Caution

- Never immerse the cleaning system or the charging stand in water and do not rinse it under the tap (Fig. 2).

- Never use water hotter than 80°C to rinse the shaver.

- Only use this appliance for its intended purpose as shown in the user manual.

- For hygienic reasons, the appliance should only be used by one person.

- Never use compressed air, scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the appliance.

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- If your shaver comes with a cleaning system, always use the original Philips cleaning fluid (cartridge or bottle, depending on the type of cleaning system).

- Always place the cleaning system on a stable, level and horizontal surface to prevent leakage.

- If your cleaning system uses a cleaning cartridge, always make sure the cartridge compartment is closed before you use the cleaning system to clean or charge the shaver.

- When the cleaning system is ready for use, do not move it to prevent leakage of cleaning fluid.

- Water may drip from the socket at the bottom of the shaver when you rinse it. This is normal and not dangerous because all electronics are enclosed in a sealed power unit inside the shaver.

- Do not use the supply unit in or near wall sockets that contain an electric air freshener to prevent irreparable damage to the supply unit.

Electromagnetic fields (EMF)

- This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

General

- This shaver is waterproof (Fig. 3). It is suitable for use in the bath or shower and for cleaning under the tap. For safety reasons, the shaver can therefore only be used without cord.

- The appliance is suitable for mains voltages ranging from 100 to 240 volts.

- The supply unit transforms 100-240 volts to a safe low voltage of less than 24 volts.

The display

Note: Before you use the shaver for the first time, remove the protective foil from the display (Fig. 4).

Charging

Quick charge: When you connect the shaver to the wall socket, the lights of the battery charge indicator light up one after another

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repeatedly. When the shaver contains enough energy for one shave, the bottom light of the battery charge indicator starts to flash slowly.

While the shaver continues to charge, first the bottom light of the battery charge indicator flashes and then lights up continuously (Fig.

5). Then the second light flashes and lights up continuously, and so

on until the shaver is fully charged.

Battery fully charged

When the battery is fully charged, all lights of the battery charge indicator light up white continuously (Fig. 6).

Note: This appliance can only be used without cord. When you press the on/off button during or after charging, you hear a sound to indicate that the shaver is still connected to the wall socket.

Note: When the battery is full, the display switches off automatically after 30 minutes.

Battery low

When the battery is almost empty, the bottom light of the battery charge indicator flashes orange and you hear a sound (Fig. 7).

Remaining battery charge

The remaining battery charge is shown by the lights of the battery charge indicator that light up continuously.

Cleaning reminder

Clean the shaver after every shave for optimal performance. When you switch off the appliance, the cleaning reminder flashes to remind you to clean the appliance (Fig. 8).

Travel lock

You can lock the appliance when you are going to travel. The travel lock prevents the appliance from being switched on by accident.

Activating the travel lock

1 Press the on/off button for 3 seconds to enter the travel lock

mode (Fig. 9).

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While you activate the travel lock, the travel lock symbol lights up white continuously. When the travel lock is activated, the appliance produces a sound and the travel lock symbol flashes (Fig. 10).

Deactivating the travel lock

1 Press the on/off button for 3 seconds.

The travel lock symbol flashes and then lights up continuously (Fig. 10). The appliance is now ready for use again.

Note: You can also deactivate the travel lock by connecting the appliance to the wall socket.

Replacement reminder

For maximum shaving performance, we advise you to replace the shaving heads every two years (Fig. 60).

The appliance is equipped with a replacement reminder which reminds you to replace the shaving heads. The shaving unit symbol lights up white continuously, the arrows flash white and the appliance beeps to indicate that you have to replace the shaving heads (Fig. 11).

Note: After replacing the shaving heads, you need to reset the replacement reminder by pressing the on/off button for 7 seconds.

Exclamation mark

Overheating

If the appliance overheats during charging, the exclamation mark flashes orange (Fig. 12). When this happens, the shaver switches off automatically. Charging continues once the temperature of the appliance has decreased to the normal level.

Blocked shaving heads

If the shaving heads are blocked, the exclamation mark lights up orange continuously (Fig. 13). The replacement reminder and the cleaning reminder flash white alternately and you hear a sound. In this case, the motor cannot run because the shaving heads are soiled or damaged.

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If the shaving heads are soiled, you have to clean them. If the shaving heads are damaged, you have to replace them.

Charging

Charge the shaver before you use it for the first time and when the display indicates that the battery is almost empty. The battery charge is indicated by the lights of the battery charge indicator on the display.

When you connect the shaver to the wall socket, you hear a sound.

Charging takes approx. 1 hour. A fully charged shaver has a shaving time of up to 50 minutes.

Note: You cannot use the appliance while it is charging.

Charging with the supply unit

1 Make sure the appliance is switched off. 2 Put the supply unit in the wall socket and put the small plug in the

appliance (Fig. 14).

3 After charging, remove the supply unit from the wall socket and

pull the small plug out of the appliance.

Charging in the SmartClean system (specific types only)

1 Put the small plug in the back of the SmartClean system. 2 Put the supply unit in the wall socket. 3 Press the top cap to be able to place the shaver in the holder

('click') (Fig. 15).

4 Hold the shaver upside down above the holder. Make sure the

front of the shaver points towards the SmartClean system (Fig. 16).

5 Place the shaver in the holder (1), tilt the shaver backwards (2) and

press down the top cap to connect the shaver (‘click’) (3) (Fig. 17).

Note: The battery symbol starts to flash to indicate that the appliance is charging. When the battery is fully charged, the battery symbol lights up continuously.

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Using the appliance

Note: This appliance can only be used without cord.

Switching the appliance on and off

- To switch on the appliance, press the on/off button once (Fig. 18).

The display lights up for a few seconds.

- To switch off the appliance, press the on/off button once.

The display lights up for a few seconds and shows the remaining battery charge.

Shaving

Skin adaptation period

Your first shaves may not bring you the result you expect and your skin may even become slightly irritated. This is normal. Your skin and beard need time to adapt to any new shaving system. To allow your skin to adapt to this new appliance, we advise you to shave regularly (at least 3 times a week) and exclusively with this appliance for a period of 3 weeks.

Shaving tips

- To ensure the best result, we advise you to pre-trim your beard if you have not shaved for 3 days or longer.

- Move the shaving heads over your skin in circular movements.

Dry shaving

1 Switch on the appliance. 2 Move the shaving heads over your skin in circular movements (Fig.

19). Note: Circular movements provide better shaving results than

straight movements.

3 Clean the appliance after use (see 'Cleaning and maintenance').

Wet shaving

You can also use this appliance on a wet face with shaving foam or shaving gel.

To shave with shaving foam or shaving gel, follow the steps below:

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1 Apply some water to your skin (Fig. 20). 2 Apply shaving foam or shaving gel to your skin (Fig. 21). 3 Rinse the shaving unit under the tap to ensure that the shaving

unit glides smoothly over your skin (Fig. 22).

4 Switch on the appliance. 5 Move the shaving heads over your skin in circular movements (Fig.

19). Note: Rinse the shaving unit regularly to ensure that it continues to

glide smoothly over your skin.

6 Dry your face. 7 Clean the appliance after use (see 'Cleaning and maintenance').

Note: Make sure you rinse all foam or shaving gel off the appliance.

Using the click-on attachments

Note: The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Removing or attaching the click-on attachments

1 Make sure the appliance is switched off. 2 Pull the attachment straight off the appliance (Fig. 23).

Note: Do not twist the attachment while you pull it off the appliance.

3 Insert the lug of the attachment into the slot in the top of the

appliance. Then press down the attachment to attach it to the appliance (‘click’) (Fig. 24).

Using the trimmer attachment

You can use the trimmer attachment to groom your sideburns and moustache.

1 Attach the attachment to the appliance (‘click’) (Fig. 24). 2 Switch on the appliance.

The display lights up for a few seconds.

3 Hold the trimmer attachment perpendicular to the skin and move

the appliance downwards while you exert gentle pressure (Fig. 25).

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4 Clean the attachment after use (see 'Cleaning and maintenance').

Using the beard styler attachment with comb

You can use the beard styler attachment with the comb attached to style your beard at one fixed setting, but also at different length settings. You can also use it to pre-trim any long hairs before shaving for a more comfortable shave.

The length settings on the beard styler attachment correspond to the remaining hair length after cutting and range from 1 to 5mm.

1 Attach the attachment to the appliance ('click') (Fig. 26). 2 Slide the comb straight into the guiding grooves on both sides of

the beard styler attachment (‘click’) (Fig. 27).

3 Press the length selector and then push it to the left or right to

select the desired hair length setting (Fig. 28).

4 Switch on the appliance. 5 Move the appliance upwards while you exert gentle pressure.

Make sure the front of the comb is in full contact with the skin (Fig.

29).

6 Clean the attachment after use (see 'Cleaning and maintenance').

Using the beard styler attachment without comb

You can use the beard styler attachment without the comb to contour your beard, moustache, sideburns or neckline to a length of 0.5mm.

1 Pull the comb off the beard styler attachment.

Note: Grab the comb in the center to pull it off the beard styler attachment. Do not pull at the sides of the comb (Fig. 30).

2 Switch on the appliance. 3 Hold the beard styler attachment perpendicular to the skin and

move the appliance downwards while you exert gentle pressure (Fig. 31).

4 Clean the attachment after use (see 'Cleaning and maintenance').

Using the cleansing brush attachment

Use the rotating cleansing brush attachment with your daily cleansing cream. The cleansing brush attachment removes oil and dirt, contributing to a healthy and oil-free skin.

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1 Attach the attachment to the appliance ('click') (Fig. 32). 2 Moisten the attachment with water (Fig. 33).

Note: Do not use the appliance with a dry brush attachment, as this can irritate the skin.

3 Moisten your face with water and apply a cleanser to your face

(Fig. 34).

4 Place the attachment on your cheek. 5 Switch on the appliance. 6 Gently move the attachment across your skin from the nose

towards the ear (Fig. 35). Do not push the attachment too hard onto the skin to make sure the treatment remains comfortable.

Do not cleanse the sensitive area around your eyes.

7 After approx. 20 seconds move the appliance to your other cheek

and start cleansing this part of your face (Fig. 36).

8 After approx. 20 seconds move the appliance to your forehead

and start cleansing this part of your face. Gently move the brush head from left to right (Fig. 37).

Note: We advise you to not overdo the cleansing and to not cleanse any zone longer than 20 seconds.

9 After the treatment, rinse and dry your face (Fig. 38).Your face is

now ready for the next step of your daily skincare routine.

10 Clean the attachment after use (see 'Cleaning and maintenance').

Cleaning and maintenance

The accessories supplied may vary for different products. The box shows the accessories that have been supplied with your appliance.

Cleaning the shaver in the SmartClean system

The SmartClean system comes in two types. The features available on your SmartClean system differ per type:

- SmartClean system Basic has one phase: the rinsing phase (Fig.

39).

- SmartClean system Plus has two phases: the rinsing phase and the drying phase (Fig. 40).

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Preparing the SmartClean system for use

Caution: Do not tilt the SmartClean system to prevent leakage (Fig.

41).

Note: Hold the SmartClean system while you prepare it for use.

Note: If you clean the shaver in the SmartClean system once a week, the SmartClean cartridge lasts approximately three months.

1 Put the small plug in the back of the SmartClean system. 2 Put the supply unit in the wall socket. 3 Press the button on the side of the SmartClean system (1) and lift

the top part of the SmartClean system (2) (Fig. 42).

4 Pull the seal off the cleaning cartridge (Fig. 43). 5 Place the cleaning cartridge in the SmartClean system (Fig. 44). 6 Push the top part of the SmartClean system back down (‘click’)

(Fig. 45).

Using the SmartClean system

Caution: Always shake excess water off the shaver before you place it in the SmartClean system (Fig. 46).

1 Press the top cap to be able to place the shaver in the holder

('click') (Fig. 15).

2 Hold the shaver upside down above the holder. Make sure the

front of the shaver points towards the SmartClean system (Fig. 16).

3 Place the shaver in the holder (1), tilt the shaver backwards (2) and

press down the top cap to connect the shaver ('click') (3) (Fig. 17).

The battery symbol starts to flash, which indicates that the shaver is charging.

4 Press the on/off button on the SmartClean system to start the

cleaning program (Fig. 47).

During the rinsing phase, the rinsing symbol flashes. When the rinsing phase is done (after approx. 10 minutes), the rinsing symbol lights up continuously.

SmartClean system Plus only: After the rinsing phase, the drying

phase starts automatically. During this phase, the drying symbol

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flashes. When the drying phase is done (after approx. 4 hours), the drying symbol lights up continuously (Fig. 48).

When the cleaning program is done, the ready symbol lights up continuously (Fig. 49).

30 minutes after the cleaning program and charging have been completed, the SmartClean system switches off automatically.

The battery symbol lights up continuously to indicate that the shaver is fully charged (Fig. 49). Charging takes approx. 1 hour.

5 SmartClean system Basic only: To let the shaver dry, you can

leave it in the SmartClean system until your next shave. You can also remove the shaver from the SmartClean system, shake off excess water, open the shaving unit and let the shaver air dry.

Note: If you press the on/off button of the SmartClean system during the cleaning program, the program aborts. In this case, the rinsing or drying symbol goes out.

Note: If you remove the supply unit from the wall socket during the cleaning program, the program aborts.

Replacing the cartridge of the SmartClean system

Replace the cleaning cartridge when the replacement symbol flashes orange or when you are no longer satisfied with the cleaning result. If you clean the shaver in the SmartClean system once a week, the SmartClean cartridge lasts approximately three months.

1 Press the button on the side of the SmartClean system (1) and lift

the top part of the SmartClean system (2) (Fig. 42).

2 Remove the cleaning cartridge from the SmartClean system and

pour out any remaining cleaning fluid (Fig. 50).

You can simply pour the cleaning fluid down the sink.

3 Throw away the empty cleaning cartridge. 4 Unpack the new cleaning cartridge and pull off the seal (Fig. 43). 5 Place the cleaning cartridge in the SmartClean system (Fig. 44). 6 Push the top part of the SmartClean system back down (‘click’)

(Fig. 45).

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Cleaning the shaver under the tap

Clean the shaver after every shave for optimal performance.

Caution: Be careful with hot water. Always check if the water is not too hot, to prevent burning your hands.

Never dry the shaving unit with a towel or tissue, as this may damage the shaving heads.

1 Switch on the shaver. 2 Rinse the shaving unit under a warm tap (Fig. 22). 3 Switch off the shaver. Pull the shaving head holder off the bottom

part of the shaving unit (Fig. 51).

4 Rinse the hair chamber under the tap (Fig. 52). 5 Rinse the shaving head holder under a warm tap (Fig. 53). 6 Carefully shake off excess water and let the shaving head holder

dry.

7 Attach the shaving head holder to the bottom part of the shaving

unit (‘click’) (Fig. 54).

Cleaning the click-on attachments

Note: Never dry the trimmer or beard styler attachments with a towel or tissue, as this may damage the trimming teeth.

Cleaning the trimmer attachment

Clean the trimmer attachment every time you have used it.

1 Switch on the appliance with the trimmer attachment attached. 2 Rinse the attachment under a warm tap (Fig. 55). 3 After cleaning, switch off the appliance. 4 Carefully shake off excess water and let the attachment dry.

Tip: For optimal performance, lubricate the teeth of the attachment with a drop of sewing machine oil regularly.

Cleaning the beard styler attachment

Clean the beard styler attachment every time you have used it. 1 Pull the comb off the beard styler attachment.

Note: Grab the comb in the centre to pull it off the beard styler attachment. Do not pull at the sides of the comb (Fig. 30).

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2 Switch on the appliance. 3 Rinse the beard styler attachment and the comb separately under

a warm tap (Fig. 56).

4 After cleaning, switch off the appliance. 5 Carefully shake off excess water and let the beard styler

attachment and comb dry.

6 For optimal performance, lubricate the teeth of the attachment

with a drop of sewing machine oil regularly.

Cleaning the cleansing brush attachment

Clean the cleansing brush attachment every time you have used it.

1 Switch off the appliance. 2 Detach the brush head from the brush base (Fig. 57). 3 Clean the parts thoroughly with warm water and soap. 4 Dry the cleansing brush attachment with a towel.

Storage

1 Store the appliance in the pouch supplied (Fig. 58).

Note: Make sure the appliance is dry before you store it in the pouch.

2 Put the protection cap on the cleansing brush attachment to

protect it from dirt accumulation (Fig. 59).

Replacement

Replacing the shaving heads

For maximum shaving performance, we advise you to replace the shaving heads every two years (Fig. 60). Replace damaged shaving heads immediately. Always replace the shaving heads with original Philips shaving heads (see 'Ordering accessories').

Replacement reminder

The replacement reminder indicates that the shaving heads need to be replaced.The shaving unit symbol lights up continuously, the arrows flash white and you hear a beep when you switch off the shaver (Fig. 11).

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1 Switch off the appliance. 2 Pull the shaving head holder off the bottom part of the shaving

unit (Fig. 51).

3 Place the retaining ring holder on the retaining ring (1), turn it

anticlockwise (2) and lift it off the shaving head (3) (Fig. 61).

Remove the retaining ring from the retaining ring holder and repeat this process for the other retaining rings.

4 Remove the shaving heads from the shaving head holder (Fig. 62).

Throw away the used shaving heads immediately to avoid mixing them with the new shaving heads.

5 Place the shaving heads in the shaving head holder (Fig. 63).

Note: Make sure the notches on both sides of the shaving heads fit exactly onto the projections in the shaving head holder.

6 Place the retaining ring holder on the retaining ring (1), place it on

the shaving head (2) and turn it clockwise (3) to reattach the retaining ring (Fig. 64). Repeat this process for the other retaining rings.

Each retaining ring has two recesses that fit exactly into the projections of the shaving head holder. Turn the ring clockwise until your hear a click to indicate that the ring is fixed (Fig. 65).

Note: Hold the shaving head holder in your hand when you reinsert the shaving heads and reattach the retaining rings (Fig.

66). Do not place the shaving head holder on a surface when you do this, as this may cause damage.

7 Attach the shaving head holder to the bottom part of the shaving

unit (‘click’) (Fig. 54).

8 To reset the replacement reminder, press and hold the on/off

button for approx. 7 seconds (Fig. 67). Wait until you hear two beeps.

Replacing the cleansing brush attachment

The brush head should be replaced every 3 months or earlier if the brush hairs are deformed or damaged (Fig. 57).

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Ordering accessories

To buy accessories or spare parts, visit www.shop.philips.com/service or go to your Philips dealer. You can also contact the Philips Consumer Care Centre in your country (see the worldwide guarantee leaflet for contact details).

The following accessories and spare parts are available:

- SH90 Philips shaving heads

- HQ110 Philips shaving head cleaning spray

- RQ111 Philips beard styler attachment

- RQ585 Philips cleansing brush attachment

- RQ560/RQ563 Philips cleansing brush heads

- JC301/JC302/JC303/JC304/JC305 cleaning cartridge

- HQ8505 supply unit

Note: The availability of the accessories may differ by country.

Recycling

- Do not throw away the product with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.

- This product contains a built-in rechargeable battery which shall not be disposed of with normal household waste. We strongly advise you to take your product to an official collection point or a Philips service centre to have a professional remove the rechargeable battery.

- Follow your country’s rules for the separate collection of electrical and electronic products and rechargeable batteries. Correct disposal helps prevent negative consequences for the environment and human health.

Removing the rechargeable shaver battery

Only remove the rechargeable battery when you discard the shaver. Before you remove the battery, make sure that the shaver is disconnected from the wall socket and that the battery is completely empty.

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Take any necessary safety precautions when you handle tools to open the shaver and when you dispose of the rechargeable battery.

Be careful, the battery strips are sharp.

1 Insert the screwdriver into the slot between the front and back

panel in the bottom of the appliance. Remove the back panel.

2 Remove the front panel. 3 Unscrew the two screws at the top of the inner panel and remove

the inner panel.

4 Remove the rechargeable battery with a screwdriver.

Guarantee and support

If you need information or support, please visit www.philips.com/support or read the separate worldwide guarantee leaflet.

Guarantee restrictions

The shaving heads (cutters and guards) are not covered by the terms of the international guarantee because they are subject to wear.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem

with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Center in your country.

Shaver

Problem Possible cause Solution

The appliance does not work when I press the on/off button.

The appliance is still attached to the wall socket. For safety reasons, the appliance can only be used without cord.

Unplug the appliance and press the on/off button to switch on the appliance.

Problem Possible cause Solution

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The rechargeable

The travel lock is

The appli ance does not shave as well as it used to.

Hairs or dirt obstruct

To clean the shaving heads

battery is empty.

activated.

The shaving unit is soiled or damaged to such an extent that the motor cannot run.

The shaving heads are damaged or worn.

the shaving heads.

Recharge the battery (see 'Charging').

Press the on/off button for 3 seconds to deactivate the travel lock.

Clean the shaving heads thoroughly or replace them. Also see 'Hairs or dirt obstruct the shaving heads' for a detailed description of how to clean the shaving heads thoroughly.

Replace the shaving heads (see 'Replacement').

Clean the shaving heads in the regular way (see 'Cleaning and maintenance') or clean them thoroughly.

thoroughly, remove the shaving heads from the shaving head holder one by one (see 'Replacement'). Then separate the cutter from its guard and rinse each matching set under the tap. After rinsing, place the cutter back into its corresponding guard. Finally, put the shaving heads back into the shaving head holder (see 'Replacement').

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Problem Possible cause Solution

I replaced the shaving heads, but the display still shows the replacement reminder.

A shaving unit symbol has suddenly appeared on the display.

An exclamation mark has suddenly appeared on the display while the appliance is charging.

An exclamation mark, the replacement reminder and the cleaning reminder have suddenly appeared on the display.

The shaving heads

You have not reset the appliance.

This symbol reminds you to replace the shaving heads.

The appliance is overheated.

The shaving heads are damaged.

are soiled.

Reset the appliance by pressing the on/off button for approx. 7 seconds.

Replace the shaving heads (see 'Replacement').

Disconnect the appliance from the wall socket for approx. 10 minutes.

Replace the shaving heads (see 'Replacement').

Clean the shaving heads (see 'Cleaning and maintenance'). Also see 'Hairs or dirt obstruct the shaving heads' for a detailed description of how to clean the shaving heads thoroughly.

Problem Possible cause Solution

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Water is leaking from the bottom of the appliance.

During cleaning, water may collect between the inner body and the outer shell of the appliance.

This is normal and not dangerous because all electronics are enclosed in a sealed power unit inside the appliance.

SmartClean system

Problem Possible cause Solution

The SmartClean system does not work when I press the on/off button.

The shaver is not entirely clean after I clean it in the SmartClean system.

The cleaning

The SmartClean system is not connected to the wall socket.

You have not placed the shaver in the SmartClean system properly, so there is no electrical connection between the SmartClean system and the shaver.

cartridge needs to be replaced.

cartridge is empty. The replacement symbol flashes to indicate that you have to replace the cleaning cartridge.

Put the small plug in the SmartClean system and put the supply unit in the wall socket.

Press down the top cap (‘click’) to ensure a proper connection between the shaver and the SmartClean system.

Replace the cleaning cartridge.

Place a new cleaning cartridge in the SmartClean system.

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Problem Possible cause Solution

You have used

The drain of the

The shaver is not fully charged after I charge it in the SmartClean system.

another cleaning fluid than the original Philips cleaning cartridge.

cleaning cartridge is blocked.

You have not placed the shaver in the SmartClean system properly, so there is no electrical connection between the SmartClean system and the shaver.

Only use the original Philips cleaning cartridge.

Remove the cartridge from the SmartClean system and push the hairs down the drain with a toothpick.

Press down the top cap (‘click’) to ensure a proper connection between the shaver and the SmartClean system.

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