Philips S231C4AFD, S231C4 User Manual

S231C4

www.philips.com/welcome

EN User manual 1
Customer care and warranty 31
Troubleshooting & FAQs 37

Table of Contents

1. For Your Safety .......................................1

1.1 Precautions.........................................................1

1.2 Cleaning ...............................................................2

1.3 Special notes on SMART All-in-One ..2

1.4 Disposal of product and packing

material ................................................................3

2. Setting up the monitor .........................4

2.1 Installation ...........................................................4

2.2 Operating the monitor ...............................6

2.3 Detach the hinge for VESA .......................8

2.4 SMART All-in-One Operation ............10

3. Image Optimization .............................16

3.1 SmartImage .....................................................16

 7HFKQLFDO6SHFLÀFDWLRQV ......................18

4.1 Resolution & Preset PC Modes ..........20

5. Regulatory Information .....................21

6. Customer care and warranty ...........31

6.1 Philips’ Flat Panel Monitors Pixel

Defect Policy ..................................................31

6.2 Customer Care & Warranty .................34

7. Troubleshooting & FAQs ..................37

7.1 Troubleshooting ...........................................37

7.2 General FAQs ...............................................38

7.3 SMART All-in-One FAQs .......................40

1

. For your safet

y

1. For Your Safety

Before operating the SMART All-in-One, please
read this manual thoroughly. This manual should
be retained for future reference.

FCC Class B Radio Frequency Interference
Statement
WARNING: (FOR FCC CERTIFIED MODELS)

NOTE:

This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy,
and if not installed and used in accordance with
the instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the
equipment and receiver.

3. Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.

4. Consult the dealer or an experienced
radio/TV technician for help.

NOTICE:

1. The changes or modiÀcations not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate the equipment.

2. Shielded interface cables and AC power
cord, if any, must be used in order to
comply with the emission limits.

3. The manufacturer is not responsible
for any radio or TV interference caused
by unauthori]ed modiÀcation to this
equipment. It is the responsibilities of the
user to correct such interference.

WARNING:

To prevent Àre or shock ha]ard, do not expose
the monitor to rain or moisture. Dangerously
high voltages are present inside the monitor.
Do not open the cabinet. Refer servicing to
qualiÀed personnel only.

1.1 Precautions

 Do not use the SMART All-in-One near

water, e.g. near a bathtub, washbowl,
kitchen sink, laundry tub, swimming pool or
in a wet basement.

 Do not place the SMART All-in-One

on an unstable cart, stand, or table. If
the SMART All-in-One falls, it can injure
a person and cause serious damage to
the appliance. Use only a cart or stand
recommended by the manufacturer or sold
with the SMART All-in-One.

 Slots and openings in the back and

bottom of the cabinet are provided for
ventilation. To ensure reliable operation of
the SMART All-in-One and to protect it
from overheating, be sure these openings
are not blocked or covered. Do not
place the SMART All-in-One on a bed,
sofa, rug, or similar surface. Do not place
the SMART All-in-One near or over a
radiator or heat register. Do not place
the SMART All-in-One in a bookcase
or cabinet unless proper ventilation is
provided.

 The SMART All-in-One should be

operated only from the type of power
source indicated on the label. If you are not
sure of the type of power supplied to your
home, consult your dealer or local power
company.

1

1

. For your safet

y

 The SMART All-in-One is equipped with

a three-pronged grounded plug, a plug
with a third (grounding) pin. This plug will
fit only into a grounded power outlet as
a safety feature. If your outlet does not
accommodate the three-wire plug, have an
electrician install the correct outlet, or use
an adapter to ground the appliance safely.
Do not defeat the safety purpose of the
grounded plug.

 Unplug the unit during a lightening

storm or when it will not be used for
long period of time. This will protect the
SMART All-in-One from damage due to
power surges.

 Do not overload power strips and

extension cords. Overloading can result in
fire or electric shock.

 Never push any object into the slot

on the SMART All-in-One cabinet. It
could short circuit parts causing a fire or
electric shock. Never spill liquids on the
SMART All-in-One.

 Do not attempt to service the

SMART All-in-One by yourself; opening
or removing covers can expose you to
dangerous voltages and other hazards.
Please refer all servicing to qualified service
personnel.

 To ensure satisfactory operation, use

the SMART All-in-One only with UL
listed computers which have appropriate
configured receptacles marked between
100 - 240V AC, Min. 5A.

 The wall socket shall be installed near the

equipment and shall be easily accessible.

 For use only with the attached power

adapter (Output 19V DC) which have UL,
CSA listed licensed (only for monitor with
power adapter).

Model: ADPC1965
Manufacturer: TPV ELECTRONICS

(FUJIAN) CO., LTD.

Model: ADS-65LSI-19-1 19065G

Manufacturer: SHENZHZEN HONOR

ELECTRONIC CO., LTD.

1.2 Cleaning

 Clean the cabinet regularly with cloth. You

can use soft-detergent to wipe out the
stain, instead of strong-detergent which will
cauterize the product cabinet.

 When cleaning, make sure no detergent is

leaked into the product. The cleaning cloth
should not be too rough as it will scratch
the screen surface.

 Please disconnect the power cord before

cleaning the product.

1.3 Special notes on

SMART All-in-One

The following symptoms are normal with
SMART All-in-One and do not indicate a
problem.

Note

 Due to the nature of the fluorescent light,

the screen may flicker during initial use. Turn
off the Power Switch and then turn it on
again to make sure the flicker disappears.

 You may find slightly uneven brightness

on the screen depending on the desktop
pattern you use.

 The LCD screen has effective pixels of

99.99% or more. It may include blemishes
of 0.01% or less such as a missing pixel or a
pixel lit all of the time.

 Due to the nature of the LCD screen, an

afterimage of the previous screen may
remain after switching the image when the
same image has been displayed for a long
time. The SMART All-in-One will slowly
recover from this.

 When the screen becomes black or

flashing, or cannot illuminate any more,
contact your dealer or service center to
replace parts. Don’t repair the screen by
yourself!

2

1

. For your safet

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1.4 Disposal of product and packing
material

Waste Electrical and Electronic Equipment­WEEE

This marking on the product or on its
packaging illustrates that, under European
Directive 2012/19/EU governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
your local government ofÀce, the waste disposal
organization that serves your household or the
store at which you purchased the product.

Taking back/Recycling Information for
Customers

Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization's product,
service and activities.

From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors,
which recycle all materials (products and related
packaging material) in accordance with all
Environmental Laws and taking back program
with the contractor company.

Your display is manufactured with high quality
materials and components which can be
recycled and reused.

To learn more about our recycling
program please visit: http://www.philips.
com/sites/philipsglobal/about/sustainability/
ourenvironment/productrecyclingservices.page.

Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.

All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.

Please Ànd out about the local regulations on
how to dispose of your old monitor and packing
from your sales representative.

3

2. Setting up the monito

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2. Setting up the monitor

2.1 Installation

Package contents

SMART All-in-One

使用 前请阅读使用说明

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AC/DC Adapter

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Monitor drivers
SmartControl software

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 To keep the SMART All-in-One looking

new, periodically clean it with a soft cloth.
Stubborn stains may be removed with
a cloth lightly dampened with a mild
detergent solution. Never use strong
solvents such as thinner, benzene, or
abrasive cleaners, since these will damage

S231C4

the cabinet. As a safety precaution, always
unplug the SMART All-in-One before
cleaning it.

 Do not scratch the screen with hard things,

it may cause permanent damage.

 Don’t leak liquid into monitor which will

result in the damage of component.

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VGA Cable (Optional)Audio Cable (Optional)

Note

 Use only the AC/DC adapter provided by

Philips.

 Do not install the SMART All-in-One in a

location near heat sources such as radiators
or air ducts, or in a place subject to direct
sunlight, or excessive dust or mechanical
vibration or shock.

 Save the original shipping carton and

packing materials, as they will come in
handy if you ever have to ship your
monitor.

 For maximum protection, repackage your

monitor as it was originally packed at the
factory.

4

2. Setting up the monito

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Connection

11

10 8 7

9

1

VGA Input (D-Sub)

2

HDMI Input

3

DC Power Input

4

SDHC Card Slot

5

USB Upstream (Type-B)

6

LAN Port (RJ-45)

7

Earphone Output (3.5 mm Stereo)

8

Audio Input (3.5 mm Stereo)

6 5 4

8

3

2 1

Insert your SD card

1. Disconnect the power cord.

2. Insert your SDHC card to the card slot.

Connect for VGA/HDMI input

1. Connect with VGA or HDMI cable
from your PC or AV device to
SMART All-in-One.

2. Connect power cord to SMART All-in-One
Àrmly and press the power button on.

3. The SMART All-in-One turns on and
enters the previous source input selected.

4. Press the input button

to select VGA or

HDMI source.

Connect to either WiFi or Ethernet for
SMART All-in-One input

1. Connect RJ-45 LAN cable to your LAN
port for wired connection.

2. Connect power cord to SMART All-in-One
Àrmly and press the power button on.

3. The SMART All-in-One turns on and
enters the previous source input selected.

4. Press the input button

to select

Android source.

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USB Downstream (Type-A)

10

Micro-USB (Mini-A)

11

Kensington Anti-theft Lock

5. Turn on the WiFi or Ethernet function in
the Android system settings screen.

5

2. Setting up the monito

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Adjusting viewing angle

For optimal viewing, it is recommended to look
at the full face of the SMART All-in-One, then
adjust the SMART All-in-One’s angle to your
own preference.

The SMART All-in-One's tilted angle is
adjustable from 12° to 57.5°.

12° 57.5°

Note

2.2 Operating the monitor

SMART All-in-One allows you to either use it
as a stand-alone SMART All-in-One in Android
system without any PC connection required, or
as a normal PC monitor when connecting with
PC.

Front control

91011

 Do not touch the LCD screen when you

adjust the angle. It may cause damage or
break the LCD screen.

 Careful attention is required not to catch

your fingers or hands when you adjust the
angle.

 It is recommended to stabilize with a fixed

point in order to lock the stand if the tilted
angle is equal to or over 12°.

 Do not adjust the tilt angle less than 12°.

The monitor may fall caused by instability.

 For displays with glossy bezels the user

should consider the placement of the
display as the bezel may cause disturbing
reflections from surrounding light and
bright surfaces.

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2. Setting up the monito

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Power indicator
Press to turn

2

SMART All-in-One’s power ON

or OFF
Press to access the OSD menu

for VGA and HDMI input.

3

In the OSD menu, press to
conÀrm the OSD adjustment.

4

In the OSD menu, adjust the
OSD menu.

H

5

otkey for

volume control.

6

Press to select the input source:
VGA, HDMI, or Android.

7

In the OSD menu, return to
previous OSD layer.

H

8

otkey for

selection.

9

1.0 Megapixel Webcam

.

internal speakers

SmartImage

Description of the On Screen Display

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all
Philips SMART All-in-One. It allows user to
adjust screen performance or to select functions
of the monitor directly through an on-screen
instruction window.

To enter OSD menu

1. Press the hotkey

on the front bezel.

2. Press buttons to select the menu

options.

3. Press button to conÀrm the OSD
selection

.

4. Press button to return to previous OSD
layer

.

5. Press button several times to exit the
OSD menu

.

A user-friendly OSD menu is shown below:

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Webcam activity light

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Microphone

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7

2. Setting up the monito

r

The OSD menu tree

Here is an overall view of the OSD structure
for your reference to work your way around
the different adjustments.

Main menu Sub menu

Input

Picture

Audio

Color

Language

OSD Settings

Setup

VGA

MHL-HDMI

Android

Picture Format

Brightness

Contrast

SmartKolor

SmartTxt

SmartResponse

SmartContrast

Gamma

Pixel Orbiting

Over Scan

Volume

Mute

Audio Source

Color Temperature

sRGB

User Define

English, Deutsch, Español, Ελληνική, Français, Italiano,

Maryar, Nederlands, Português, Português do Brazil,
Polski, Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, ৿࿒፩ၭ, 繁體中文, ᣣᧄ⺆, 㷼ᄙⱥ

Horizontal

Vertical

Transparency

OSD Time Out

Auto

H.Position

V.Position

Phase

Clock

Resolution Notification

S.Power on sync

Reset

Information

Wide Screen, 4:3

0~100

0~100

On, Off

On, Off

Off, Fast, Faster, Fastest

On, Off

1.8, 2.0, 2.2, 2.4, 2.6

On, Off

On, Off

0~100

On, Off

Audio In, HDMI In

5000K, 6500K, 7500K,

8200K,9300K,11500K

Red: 0~100

Green: 0~100

Blue: 0~100

0~100

0~100

Off, 1, 2, 3, 4

5s, 10s, 20s, 30s, 60s

0~100

0~100

0~100

0~100

On, Off

On, Off

Yes, No

2.3 Detach the hinge for VESA

Before you start detaching the hinge, please
follow the instructions below to avoid any
possible damage or injury.

1. Place the monitor face down on a smooth
surface. Pay attention not to scratch or
damage the screen.

2. Use your Àngers to squeeze the hinge
cover gently till the hook slip out of the
slot.

3. Use a screwdriver to loosen 4 screws.

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This monitor is designed for optimal
performance at its native resolution,
1920×1080@60Hz.

Display of the native resolution alert can be
switched off from Setup in the OSD menu.

4. Remove the stand from the monitor body.

8

2. Setting up the monito

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Note
This monitor accepts a 75mm x 75mm VESA­Compliant mounting interface.

75mm

75mm

9

2. Setting up the monito

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2.4 SMART All-in-One Operation

Philips SMART All-in-One bundles with Android system which applies touch panel technology for
users to use it as a stand-along PC. It does not require any PC connections and can be controlled with
Àgures ² touching the panel for selection and conÀrmation.To enter the Android Home screen, press
the hotkey

on the front bezel, and select Android as the input source.

2.4-1 Home screen

The Home screen is composed of Àve screen panels. By tapping and sliding on the screen, you can
move left or right across the central Home screen, and look for more widgets, shortcuts, or other items
located on each screen panel.

You can also add shortcuts, widgets or change the desktop wallpaper on each screen panel.

1

32 4 5 76

No. Icon Descriptions

1 Short cut for Google Search

2

3

4

5

6

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Back to previous page

Back to Android Home Screen

Display recently used application

Snap for screen shot

Application Gallery

NotiÀcation / Local Time / Settings

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2. Setting up the monito

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2.4-2 Customizing your Home Screen

Adding application icons, shortcuts, or widgets to the home screen as your preference. You can also
change the wallpaper.

Add an item to the Home Screen:

1. Tap on the icon in the ststem bar to enetr the APPS gallery screen.

2. Select [APPS] or [WIDGETS].

3. Tap and hold the item until it enlarged. Drag the item to the place you preferred on the Home

Screen.

Move an item on the Home Screen:

1. tap and hold the item until it enlarged.

2. Drag the item to the place you preferred on the Home Screen.

Remove an item from the Home Screen:

1. Tap and hold the item until it enlarged. The Trash Can icon displayed.

2. Drag the item to the Trash Can icon to remove the item from the Home Screen.

Change the wallpaper:

1. Make a long tap (click and hold) on an empty space on the Home Screen.

2. A [Choose wallpaper from] conÀguration screen will appear.

3. Click one of the wallpaper sources among [Gallery], [Live Wallpapers], [Select], or [Wallpapers].

4. In the selected wallpaper source screen, select one and click [Set wallpaper] to change the

wallpaper. Or right-click to exit the wallpaper source screen and go back to Home screen.

5. Some wallpapers allow changing the wallpaper color, such as [Magic Smoke]. If a [Settings…]

prompt displays on screen, tap on it, a [Tap to change] prompt displays on the top of screen. Tap
on the screen to conÀgure and cycle through the different colors.

6. You can click the

Note
 All five Home Screen panels share the same background. You cannot set different wallpapers for

each of them.

button to go back previous screen without renewing any changed settings.

11

2. Setting up the monito

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2.4-3 Google Search

1. Click on the icon in the Home screen. The on-screen keyboard displayed.

2. Type a keyword or text in the URL box. As you type, the search results that fully or partially match

the text being typed appear.

3. Scroll the listed search results and clcik the desired result.

4. The matching application or the browser with matching web links opens.

5. Click the desired link if you want to view a web page.

Note
 The serch engine may differ depanding on countries.

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2. Setting up the monito

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2.4-4 APPS Gallery

1. Click on the icon in the system bar to enter the APPS gallery screen.

2. Click on the application icon to open it.

3. Click on the

the previous screen.

icon to return to the Home Screen, or click on the icon to return to

13

2. Setting up the monito

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2.4-5 Android system settings

Click the icon

Settings

in the central Android Home screen.

Main Menu Sub Menu Item Description

WIRELESS &
NETWORKS

Wi-Fi Set up Wi-Fi
Bluetooth Bluetooth settings
Ethernet Ethernet conÀguration
More Set up VPN & portable hotspot

DEVICE Sound Set the volume level.

Display Set the wallpaper, sleep timer, and font size for the

SMART All-in-One.
Storage Display the storage information.
Apps Manage the Apps installed.
Users add user

PERSONAL Location access Access to my location and LOCATION SOURCES.

Security Disable and set the safety security function.
Language & input Select and set the language option.
Backup & reset Recover to the factory default settings.

ACCOUNTS Add account Add your account.

14

2. Setting up the monito

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SYSTEM Date & time Set up the system date and time.

Accessibility
Developer options The internet data is used after clicking the option
About Display the information for the SMART All-in-One.

Note

 The graphics are for illustration purpose only, they may differ depanding on the countries. Please

refer to the actual products.

15

. Image Optimizatio

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3. Image Optimization

What is it?

SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and
sharpness in real time. Whether you're working
with text applications, displaying images or
watching a video, Philips SmartImage delivers
great optimized monitor performance.

Why do I need it?

4. When SmartImage is enabled, the sRGB
scheme is disabled automatically. To use
sRGB, you need to disable select {Off} for
the SmartImage.

There are seven modes to select: Text, OfÀce,
Photo, Movie, Game, Economy and Off.

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You want a monitor that delivers optimized
display all your favorite types of content,
SmartImage software dynamically adjust
brightness, contrast, color and sharpness in
real time to enhance your monitor viewing
experience.

How does it work?

SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in
real time with the press of a single button.

3.1 SmartImage

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 Text: Helps improve reading of text

based application like PDF ebooks. By
using a special algorithm which increases
the contrast and boundary sharpness
of text content, the display is optimized
for a stress-free reading by adjusting the
brightness, contrast and color temperature
of the monitor.

 Office: Enhances text and dampens

brightness to increase readability and
reduce eye strain. This mode significantly
enhances readability and productivity when
you’re working with spreadsheets, PDF files,
scanned articles or other general office
applications.

1. Press hotkey to launch the SmartImage
OSD.

2. Press or button to select one of the

SmartImage settings.

3. The SmartImage OSD will remain on
screen for 5 seconds, or you can also press

button to conÀrm.

 Photo: This profile combines color

saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - all without artifacts and faded
colors.

 Movie: Ramped up luminance, deepened

color saturation, dynamic contrast and
razor sharpness displays every details in
darker areas of your videos without color
washout in brighter areas maintaining a
dynamic natural values for the ultimate
video display.

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. Image Optimizatio

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 Game: Turn on over drive circuit for best

response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this
profile delivers the best gaming experience
for gamers.

 Economy: Under this profile, brightness,

contrast are adjusted and backlighting
finetuned for just right display of everyday
office applications and lower power
consumption.

 Off: No optimization by SmartImage.

17

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4. Technical Specifications

Picture/Display

LCD Panel Type IPS
Backlight Type WLED system
Panel Size 23 inch / 58.4 cm
Effective Viewing Area 509.184 (H) x 286.416 (V) mm
Aspect Ratio 16:9
Optimum Resolution Android: 1080p, PC: 1920 x 1080 @ 60 Hz
Response Time (Typ.) 14 ms

SmartResponse 5 ms

Brightness 250 cd/m²
Viewing Angle 178º (H) / 178º (V), @ C/R > 10
Picture Enhancement SmartImage
Display Colors 16.7 M

Operation system

Android Android 4.2
Processor Quad core, nVidia Tegra T33@1.6GHz

Sound

Built-in Audio 2.0W x 2

Video/Audio Playback

Video Format MPEG4,H.264,MPEG2
Audio Format MP2,MP3,AAC, Vorbis, AMR-NB
Photo Format JPEG

Storage Media

Bulit-in memory capacity 2GB DDR3 , 8GB EMMC Flash
External memory

expansion

Connectivity

USB 2.0 2x USB Downstream (Type-A)

Signal Input VGA, HDMI, RJ-45
SD/MMC Card SDHC Card Slot
Wireless connections Wi-Fi (Built-in), Wireless LAN 802.11a/b/g/n+ Bluetooth Card
Audio In/Out PC Audio-in, Headphone Jack

Convenience

Built-in Webcam 1.0 megapixel camera with microphone and LED indicator

Optional external SDHC card, or USB Áash drive upto 64GB

1x USB Upstream (Type-B)
1x Micro-USB (Mini-A)

User Convenience
Preloaded Applications Google Play, Youtube, Brower, Email, Gallery, Music, Camera, Setting

OSD Languages English, Deutsch, Espaxol, ƆƫƫƧƭƩƪƞ, Franoais, Italiano, Maryar,

Nederlands, Portugurs, Portugurs do Brazil, Polski, ǝȀǾǾǷǵǶ, Svenska,
Suomi, Trkoe, ćeåtina, ǠǷǽǭȓǺǾȉǷǭ,

䚐ạ㛨

18

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󰿎⌅຃ໄ

,

,

日本語

,

7HFKQLFDO6SHFLÀFDWLRQ

V

Other Convenience Kensington lock, VESA mount (75 x 75 mm)
Plug & Play Compatibility DDC/CI, Mac OS X, sRGB, Windows 7, Windows 8
LAN Speed 10/100Mbps
RF Module M/N BCM94330LGA

Stand

Tilt 12° ~ 57.5°

Power

On Mode 28.9 W (typ.), 42.41 W (max.)
Monitor Standby Mode 0.445 W (typ.)
Android Standby Mode 5.5 W (typ.)
Off Mode 0.5 W (typ.)
Power LED Indicator Operation - White, Standby mode- White (blinking)
Power Supply Input: 100~240VAC, 50~60Hz

Output: DC 19V

Dimensions

Product with Stand 563(W) x 393(H) x 77(D) mm
Product with Packaging 125(W) x 463(H) x 623(D) mm

Weigh t

Product with Stand 5.0 kg
Product with Packaging 6.74 kg

Operating conditions

Temperature Range

0°C ~ 40°C

(operation)
Temperature Range

-20°C ~ 60°C

(storage)
Relative Humidity 20% ~ 80%
MTBF 30,000 hours

Sustainability

Environmental and Energy RoHS, China RoHS, Lead-free, Mercury-free, EPEAT
Recyclable Packaging

100 %

Material

Compliance and standards

Regulatory Approvals TCO CertiÀed, Energy Star CertiÀed, EU EEI, Semko, CU-EAC,

CCC,CECP, C-tick, SASO, ETL, FCC

Cabinet

Color Black cherry & White
Finish Glossy

19

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V

4.1 Resolution & Preset PC Modes

Maximum Resolution

1920x1080@60Hz (analog input)
1920x1080@60Hz (digital input)

Recommended Resolution

1920x1080@60Hz (digital input)

H. freq (kHz) Resolution V. freq (Hz)

31.47 720x400 70.09

31.47 640x480 59.94

35.00 640x480 66.67

37.86 640x480 72.81

37.50 640x480 75.00

37.88 800x600 60.32

46.88 800x600 75.00

48.36 1024x768 60.00

60.02 1024x768 75.03

63.89 1280x1024 60.02

79.98 1280x1024 75.03

55.94 1440x900 59.89

70.64 1440x900 74.98

65.29 1680x1050 59.95

67.50 1920x1080 60.00

Note
Please notice that your display works best at native resolution of 1920x1080@60Hz. For best display
quality, please follow this resolution recommendation.

20

. Regulatory Infomation

5. Regulatory Information

7&2&HUWLÀHG

Congratulations!

This product is TCO CertiÀed ² for Sustainable

IT

TCO CertiÀed is an international
third party sustainability certiÀcation

for IT products. TCO CertiÀed
ensures that the manufacture, use and recycling
of IT products reÁect environmental, social and
economic responsibility. Every TCO CertiÀed
product model is veriÀed by an accredited
independent test laboratory.

Adjustability for user comfort (displays,
headsets) Acoustic performance ² protection
against sound spikes (headsets) and fan noise
(projectors, computers) Ergonomically designed
keyboard (notebooks)

Electrical Safety, minimal electro-magnetic
Emissions
Third Party Testing

All certiÀed product models have been tested
in an independent, accredited laboratory.

A detailed criteria set is available for download
at www.tcodevelopment.com, where you can
also Ànd a searchable database of all TCO
CertiÀed IT products.

This product has been veriÀed to meet all the
criteria in TCO CertiÀed, including:

Corporate Social Responsibility

Socially responsible production -working
conditions and labor law in manufacturing
country

(QHUJ\(IÀFLHQF\
Energy efÀciency of product and power supply.
Energy Star compliant, where applicable

Environmental Management System
Manufacturer must be certiÀed according to
either ISO 14001 or EMAS

Minimization of Hazardous Substances
Limits on cadmium, mercury, lead & hexavalent
chromium including requirements for mercury­free products, halogenated substances and
hazardous Áame retardants

Design for Recycling
Coding of plastics for easy recycling. Limit on
the number of different plastics used.

TCO Development, the organization behind
TCO CertiÀed, has been an international
driver in the Àeld of Sustainable IT for 20 years.
Criteria in TCO CertiÀed are developed in
collaboration with scientists, experts, users
and manufacturers. Organizations around the
world rely on TCO CertiÀed as a tool to help
them reach their sustainable IT goals. We are
owned by TCO, a non-proÀt organization
representing ofÀce workers. TCO Development
is headquartered in Stockholm, Sweden, with
regional presence in North America and Asia.

For more information, please visit:

www.tcodevelopment.com

Product Lifetime, Product Take Back

Minimum one-year product warranty. Minimum
three-year availability of spare parts. Product
takeback

Packaging
Limits on hazardous substances in product
packaging. Packaging prepared for recycling

Ergonomic, User-centered design
Visual ergonomics in products with a display.

21

. Regulatory Infomation

EPEAT

(www.epeat.net)

The EPEAT (Electronic
Product Environmental
Assessment Tool) program

evaluates computer
desktops, laptops, and monitors based on 51
environmental criteria developed through
an extensive stakeholder consensus process
supported by US EPA.

EPEAT system helps purchasers in the public
and private sectors evaluate, compare and
select desktop computers, notebooks and
monitors based on their environmental
attributes. EPEAT also provides a clear and
consistent set of performance criteria for the
design of products, and provides an opportunity
for manufacturers to secure market recognition
for efforts to reduce the environmental impact
of its products.

%HQHÀWVRI(3($7

 EN61000-3-3:2008 (Limitation of Voltage

Fluctuation and Flicker) following provisions
of directives applicable.

 EN50581:2012 (Technical documentation

for the assessment of electrical and
electronic products with respect to the
restriction of hazardous substances)

 2006/95/EC (Low Voltage Directive).
 2004/108/EC (EMC Directive).
 2009/125/EC (ErP Directive, EC No.

1275/2008 Implementing Directive
for Standby and Off mode power
consumption).

 2011/65/EU (RoHS Directive) and is

produced by a manufacturing organization
on ISO9000 level.

 TCO certified (Requirement for

Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO: Swedish
Confederation of Professional Employees)
for TCO versions.

Reduce use of primary materials
Reduce use of toxic materials

Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efÀciency speciÀcations,
means that these products will consume less
energy throughout their life.

CE Declaration of Conformity

This product is in conformity with the following
standards

 EN60950-1:2006+A11:2009+A1:20

10+A12:2011 (Safety requirement of
Information Technology Equipment).

 EN55022:2010 (Radio Disturbance

requirement of Information Technology
Equipment).

 EN55024:2010 (Immunity requirement of

Information Technology Equipment).

Energy Star Declaration

(www.energystar.gov)

As an ENERGY STAR

®

Partner, we
have determined that this product
meets the ENERGY STAR

®

guidelines for energy efÀciency.

Note
We recommend you switch off the monitor
when it is not in use for a long time.

 EN61000-3-2:2006 +A1:2009+A2:2009

(Limits for Harmonic Current Emission).

22

. Regulatory Infomation

Federal Communications Commission (FCC)
Notice (U.S. Only)

This equipment has been tested and found

to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there
is no guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:

Changes or modiÀcations not expressly

approved by the party responsible for
compliance could void the user's authority
to operate the equipment.

Use only RF shielded cable that was supplied
with the monitor when connecting this monitor
to a computer device.

To prevent damage which may result in Àre or
shock hazard, do not expose this appliance to
rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.

FCC Declaration of Conformity

Declaration of Conformity for Products Marked
with FCC Logo,

United States Only

 Reorient or relocate the receiving antenna.
 Increase the separation between the

equipment and receiver.

 Connect the equipment into an outlet on

a circuit different from that to which the
receiver is connected.

 Consult the dealer or an experienced

radio/TV technician for help.

This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.

Commission Federale de la Communication
(FCC Declaration)

Cet équipement a été testé et déclaré

conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces
limites sont conoues de faoon j fourir
une protection raisonnable contre les
interférences nuisibles dans le cadre d'une
installation résidentielle. CET appareil
produit, utilise et peut émettre des
hyperfréquences qui, si l'appareil n'est
pas installé et utilisé selon les consignes
données, peuvent causer des interférences
nuisibles aux communications radio.

23

. Regulatory Infomation

Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est
la cause d'interférences nuisibles pour
la réception des signaux de radio ou de
télévision, ce qui peut être décelé en
fermant l'équipement, puis en le remettant
en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:

 Réorienter ou déplacer l’antenne de

réception.

 Augmenter la distance entre l’équipement

et le récepteur.

 Brancher l’équipement sur un autre circuit

que celui utilisé par le récepteur.

 Demander l’aide du marchand ou d’un

technicien chevronné en radio/télévision.

EN 55022 Compliance (Czech Republic Only)

3ROLVK&HQWHUIRU7HVWLQJDQG&HUWLÀFDWLRQ

Notice

The equipment should draw power from a
socket with an attached protection circuit (a
three-prong socket). All equipment that works
together (computer, monitor, printer, and so on)
should have the same power supply source.

The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).

Toutes modiÀcations n'ayant pas reou

l'approbation des services compétents
en matière de conformité est susceptible
d'interdire j l'utilisateur l'usage du présent
équipement.

N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.

CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.

CAN ICES-3(B)/NMB-3(B)

To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.

A protection mark B conÀrms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.

24

. Regulatory Infomation

North Europe (Nordic Countries) Information

Placering/Ventilation

VARNING:

FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.

Placering/Ventilation

ADVARSEL:

SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.

Paikka/Ilmankierto

VAROITUS:

SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.

Ergonomie Hinweis (nur Deutschland)

Der von uns gelieferte Farbmonitor entspricht
den in der "Verordnung über den Schutz vor
Schäden durch Röntgenstrahlen" festgelegten
Vorschriften.

Auf der Rückwand des Gerätes beÀndet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften
über die Bauart von Störstrahlern nach Anlage
III ʔ 5 Abs. 4 der Röntgenverordnung erfüllt sind.

Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß

1. Reparaturen nur durch Fachpersonal

durchgeführt werden.

2. nur original-Ersatzteile verwendet werden.

3. bei Ersatz der Bildröhre nur eine

bauartgleiche eingebaut wird.

Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.

BSMI Notice (Taiwan Only)

Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf
dunklem Untergrund zu verwenden (schlechte
Lesbarkeit und erhöhte Augenbelastung bei zu
geringem Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel
nach DIN 45 635 beträgt 70dB (A) oder
weniger.

ACHTUNG: BEIM AUFSTELLEN

DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.

25

. Regulatory Infomation

EU Energy Label

The European Energy Label informs you on
the energy efÀciency class of this product.
The greener the energy efÀciency class of this
product is the lower the energy it consumes.

On the label, you can Ànd the energy efÀciency
class, the average power consumption of
this product in use and the average energy
consumption for 1 year.

China RoHS

The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products produced and sold for China
market have to meet China RoHS request.

ѝഭ⭥ᆀؑ᚟ӗ૱⊑ḃ᧗ࡦḷ䇶㾱≲ѝഭ

RoHS

⌅㿴ḷ⽪㾱≲ӗ૱ѝᴹ∂ᴹᇣ⢙䍘ᡆ

ݳ㍐Ⲵ〠৺䟿

ᴹ∂ᴹᇣ⢙䍘ᡆݳ㍐

䜘Ԧ〠

ཆ༣

⏢Ღᱮ⽪ቿ⚟㇑

⭥䐟ᶯ㓴Ԧ

⭥Ⓚ䘲䝽㓯

⭥Ⓚ㓯䘎᧕㓯

*:

O:

X:



⭥䐟ᶯ㓴Ԧᤜঠࡧ⭥䐟ᶯ৺ަᶴᡀⲴ䴦䜘Ԧˈྲ⭥䱫ǃ⭥ᇩǃ䳶ᡀ⭥
䐟ǃ䘎᧕ಘㅹDŽ

㺘⽪䈕ᴹ∂ᴹᇣ⢙䍘൘䈕䜘Ԧᡰᴹ൷䍘ᶀᯉѝⲴ䟿൷൘lj⭥ᆀؑ᚟ӗ૱
ѝᴹ∂ᴹᇣ⢙䍘Ⲵ䲀䟿㾱≲ḷ߶NJ㿴ᇊⲴ䲀䟿㾱≲ԕлDŽ

㺘⽪䈕ᴹ∂ᴹᇣ⢙䍘㠣ቁ൘䈕䜘ԦⲴḀа൷䍘ᶀᯉѝⲴ䟿䎵ࠪlj⭥ᆀؑ
᚟ӗ૱ѝᴹ∂ᴹᇣ⢙䍘Ⲵ䲀䟿㾱≲ḷ߶NJ㿴ᇊⲴ䲀䟿㾱≲˗նᱟк㺘ѝᢃ

“X”

Ⲵ䜘Ԧˈㅖ⅗ⴏ

䫵

(Pb)⊎(Hg)䭹(Cd)

O

OO O O O

X

OO O O O

XOO O O O

XOO O O O

XOO O O O

RoHS

⌅㿴㾱≲˄኎Ҿ䉱ݽⲴ䜘࠶˅DŽ

ޝԧ䬜

(Cr6+)



ཊⓤ㚄㤟

(PBB)

ཊⓤҼ㤟䟊

(PBDE)

Note
The EU Energy Label will be ONLY applied on
the models bundling with HDMI and TV tuners.

⧟؍֯⭘ᵏ䲀

↔ḷ䇶ᤷᵏ䲀ᒤ⭥ᆀؑ᚟ӗ૱ѝᴹⲴᴹ
∂ᴹᇣ⢙䍘ᡆݳ㍐൘↓ᑨ֯⭘ⲴᶑԦлнՊ⭏
ཆ⋴ᡆケ⭥ᆀؑ᚟ӗ૱⭘ᡧ֯⭘䈕⭥ᆀؑ᚟
ӗ૱нՊሩ⧟ຳ䙐ᡀѕ䟽⊑ḃᡆሩަӪ䓛ǃ䍒ӗ
䙐ᡀѕ䟽ᦏᇣⲴᵏ䲀DŽ

ѝഭ㜭Ⓚ᭸⦷ḷ䇶

ṩᦞѝഭབྷ䱶ljᗞර䇑㇇ᵪ㜭Ⓚ᭸⦷ḷ䇶ᇎᯭ㿴
ࡉNJˈᵜ䇑㇇ᵪㅖԕл㾱≲

ިර㜭Ⓚ᭸⦷
㜭᭸ㅹ㓗
㜭᭸ḷ߶

(kWh) 

㓗

1
GB 28380-2012

䈖㓶ᴹޣؑ᚟䈧ḕ䰵ѝഭ㜭᭸ḷ⽪㖁

http://www.energylabel.gov.cn/

26

. Regulatory Infomation

ljᓏᔳ⭥ಘ⭥ᆀӗ૱എ᭦༴⨶㇑⨶ᶑֻNJᨀ⽪ᙗ
䈤᰾

ѪҶᴤྭൠޣ⡡৺؍ᣔൠ⨳ˈᖃ⭘ᡧн޽䴰㾱↔
ӗ૱ᡆӗ૱ሯભ㓸→ᰦˈ䈧䚥ᆸഭᇦᓏᔳ⭥ಘ⭥
ᆀӗ૱എ᭦༴⨶⴨ޣ⌅ᖻ⌅㿴ˈሶަӔ㔉ᖃൠާ
ᴹഭᇦ䇔Ⲵഎ᭦༴⨶䍴䍘Ⲵল୶䘋㹼എ᭦༴
⨶DŽ

RF WARNING STATEMENT

EUROPE

EU Declaration of Conformity

This device complies with the essential
requirements of the R&TTE Directive 1999/5/
EC. The following test methods have been
applied in order to prove presumption of
conformity with the essential requirements of
the R&TTE Directive 1999/5/EC:

¢ EN60950-1

Safety of Information Technology Equipment

¢ EN 62311

Assessment of electronic and electrical
equipment related to human exposure
restrictions for electromagnetic Àelds (0 Hz­300 GHz)

¢ EN 300 328 ( For 802.11b/g/n )

Electromagnetic compatibility and Radio
spectrum Matters (ERM); Wideband
Transmission systems; Data transmission
equipment operating in the 2,4 GHz ISM
band and using spread spectrum modulation
techniques; Harmonized EN covering
essential requirements under article 3.2 of
the R&TTE Directive

¢ EN 301 893 ( For 802.11a )

Broadband Radio Access Networks
(BRAN); 5 GHz high performance RLAN;
Harmonized EN covering essential
requirements of article 3.2 of the R&TTE
Directive

¢ EN 301 489-17

Electromagnetic compatibility and Radio
spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio
equipment and services; Part 17: SpeciÀc
conditions for 2,4 GHz wideband
transmission systems and 5 GHz high
performance RLAN equipment

¢ EN 301 489-1

Electromagnetic compatibility and Radio
Spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio
equipment and services; Part 1: Common
technical requirements

¢ When entering sleep mode (backlight off),

the system will shut down after a week
(typical) of time.

TAIWAN

低功率電波輻射性電機管理辦法：
 第十二條

經型式認證合格之低功率射頻電機，
非經許可，公司、商號或使用者均不
得擅自變更頻率、加大功率或變更原
設計之特性及功能。

 第十四條

功率射頻電機之使用不得影響飛航安
全及干擾合法通信；經發現有干擾現
象時，應立即停用，並改善至無干擾
時方得繼續使用。
前項合法通信，指依電信法規定作業
之無線電通信。
低功率射頻電機須忍受合法通信或工
業、科學及醫療用電波輻射性電機設
備之干擾。

 在5.25-5.35秭赫頻帶內操作之無線資訊

傳輸設備，限於室內使用。

27

. Regulatory Infomation

USA

Federal Communication Commission
Interference Statement

This device complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.

This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy
and, if not installed and used in accordance with
the instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference
by one of the following measures:

¢ Reorient or relocate the receiving antenna.
¢ Increase the separation between the

equipment and receiver.

Radiation Exposure Statement:

This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance 20cm
between the radiator & your body.

Note: The country code selection is for non-US
model only and is not available to all US model.
Per FCC regulation, all WiFi product marketed
in US must Àxed to US operation channels only.

CANADA

Industry Canada statement:

This device complies with RSS-210 of the
Industry Canada Rules. Operation is subject to
the following two conditions: (1) This device
may not cause harmful interference, and (2) this
device must accept any interference received,
including interference that may cause undesired
operation.

Ce dispositif est conforme j la norme CNR-
210 d’Industrie Canada applicable aux appareils
radio exempts de licence. Son fonctionnement
est sujet aux deux conditions suivantes: (1) le
dispositif ne doit pas produire de brouillage
préjudiciable, et (2) ce dispositif doit accepter
tout brouillage reou, y compris un brouillage
susceptible de provoquer un fonctionnement
indésirable.

¢ Connect the equipment into an outlet on

a circuit different from that to which the
receiver is connected.

¢ Consult the dealer or an experienced radio/

TV technician for help.

FCC Caution: Any changes or modiÀcations not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate this equipment.

This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.

Operations in the 5GHz products are restricted
to indoor usage only.

Caution:

(i) the device for operation in the band 5150-

5250 MHz is only for indoor use to reduce
the potential for harmful interference to co­channel mobile satellite systems;

(ii) high-power radars are allocated as primary

users (i.e. priority users) of the bands 5250­5350 MHz and 5650-5850 MHz and that
these radars could cause interference and/
or damage to LE-LAN devices.

28

. Regulatory Infomation

Avertissement:

(i) les dispositifs fonctionnant dans la

bande 5 150-5 250 MHz sont réservés
uniquement pour une utilisation j l’intérieur
aÀn de réduire les risques de brouillage
préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux;

(ii) De plus, les utilisateurs devraient aussi être

avisés que les utilisateurs de radars de
haute puissance sont désignés utilisateurs
principaux (c.-j-d., qu’ils ont la priorité)
pour les bandes 5 250-5 350 MHz et 5 650­5 850 MHz et que ces radars pourraient
causer du brouillage et/ou des dommages
aux dispositifs LAN-EL.

Radiation Exposure Statement:

This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance 20cm
between the radiator & your body.

Déclaration d’exposition aux radiations:

“Este equipamento opera em caráter
secundário, isto é, nmo tem direito a proteomo
contra interferência prejudicial, mesmo de
estao}es do mesmo tipo, e nmo pode causar
interferência a sistemas operando em caráter
primário.”

ANATEL BODY SAR STATEMENT

“Este produto atende aos requisitos técnicos
aplicados, incluindo os limites de exposiomo da
Taxa de Absoromo EspectÀca referente a campos
elétricos, magnéticos e eletromagnéticos de
radiofrequência, de acordo com as resoluo}es
n°303/2002 e 533/2009. Este produto atende
js diretrizes de exposiomo j RF na posiomo
normal de uso a pelo menos X centtmetros
longe do corpo, tendo sido os ensaios de SAR
para corpo realizado a X cm de acordo com o
informativo de recomendaomo apresentado no
manual do fabricante.”

KOREAN

Cet équipement est conforme aux limites
d’exposition aux rayonnements IC établies
pour un environnement non contrôlé. Cet
équipement doit être installé et utilisé avec un
minimum de 20 cm de distance entre la source
de rayonnement et votre corps.

MEXICO

Cofetel notice is: (Mexico COFETEL aviso:)

“La operación de este equipo está sujeta a las
siguientes dos condiciones: (1) es posible que
este equipo o dispositivo no cause interferencia
perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la
que pueda causar su operación no deseada.”

BRAZIL

ANATEL RF STATEMENT

Per Article 6 of Resolution 506, equipment of
restricted radiation must carry the following
statement in a visible location

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⩺#⪏⩊

㨶፱#Ჴ⍝⍡…ጁ# ⬜㞁㬗╔#ஜጓ⍯⩺# ⪏⨺
ᵑᦂ#⩾ᯭ⠇⬜ಹ# ಽ᥆ᒹ#⍙…┐ጁ# 㨞#⑳#
⢖⩊

⩺#ณณጁ# ஜ⬮⦓+E෥,#⬜⪘㞁⬙㨨ณณᦂ
⍙#ⰲᦂ#ஜ⬮⢠⍙#⋙⦓㨖ጁ#ర⩂#ᰘ⬙⨺ᦂ#
㨖ᯗ/#ᰗᖖⴏ⣁⢠⍙#⋙⦓㨞#⑳#⪏┢ጽ፛1

Russia FAC

ǜǻDZǿǯDzǽdzDZDzǺǵDz ǾǻǻǿǯDzǿǾǿǯǵȌ
ǙǵǺǷǻǹǾǯȌǴǵ ǝǻǾǾǵǵ:

ǑDzǷǸǭǽǭȃǵȌ ǾǻǻǿǯDzǿǾǿǯǵȌ ȳ Ǒ-ǝǑ­2069 ǻǿ 28.08.2012 ǰǻDZǭ, DZDzǶǾǿǯǵǿDzǸȉǺǭ
DZǻ 28.08.2017 ǰǻDZǭ, ǴǭǽDzǰǵǾǿǽǵǽǻǯǭǺǭ ǯ
ǡDzDZDzǽǭǸȉǺǻǹ ǭǰDzǺǿǾǿǯDz ǾǯȌǴǵ 06.09.2012
ǰǻDZǭ

29

. Regulatory Infomation

JAPAN

この機器の使用周波数帯では、電子レンジ等の産

業・科学・医療用機器のほか工場の製造ライン等で
使用されている移動体識別用の構内無線局（免許を
要する無線局）及び特定小電力無線局（免許を要し
ない無線局）並びにアマチュア無線局（免許を要する
無線局）が運用されています。
１この機器を使用する前に、近くで移動体識別用の
構内無線局及び特定小電力無線局並びにアマチュア
無線局が運用されていないことを確認して下さい。
２万一、この機器から移動体識別用の構内無線局に
対して有害な電波干渉の事例が発生した場合には、
速やかに使用周波数を変更するか又は電波の発射
を停止した上、下記連絡先にご連絡頂き、混信回避
のための処置等（例えば、パーティションの設置など）
についてご相談して下さい。
３その他、この機器から移動体識別用の特定小電力
無線局あるいはアマチュア無線局に対して有害な電
波干渉の事例が発生した場合など何かお困りのこと
が起きたときは、次の連絡先へお問い合わせ下さい。

この装置は、クラスB情報技術装置です。この装置

は、家庭環境で使用することを目的としていますが、

この装置がラジオやテレビジョン受信機に近接し

て使用されると、受信障害を引き起こすことがあり

ます。

取扱説明書に従って正しい取り扱いをして下さい。
ＶＣＣＩ−Ｂ

30

. Customer care and warranty

6. Customer care and

warranty

6.1 Philips’ Flat Panel Monitors Pixel

Defect Policy

Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on the TFT Monitor panels
used in Áat panel monitors are sometimes
unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects,
but Philips guarantees that any monitor with an
unacceptable number of defects will be repaired
or replaced under warranty. This notice explains
the different types of pixel defects and deÀnes
acceptable defect levels for each type. In order
to qualify for repair or replacement under
warranty, the number of pixel defects on a TFT
Monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.

Pixels and Sub pixels

A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of
pixel defects and several types of sub pixel
defects within each category.

Bright Dot Defects

Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are
the types of bright dot defects.

subpixel

One lit red, green or blue sub pixel.

pixel

31

. Customer care and warranty

Two adjacent lit sub pixels:

- Red + Blue = Purple

- Red + Green = Yellow

- Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

Note
A red or blue bright dot must be more

than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the
same type that are near to one another may be
more noticeable, Philips also speciÀes tolerances
for the proximity of pixel defects.

Black Dot Defects

Black dot defects appear as pixels or sub pixels
that are always dark or 'off'. That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are
the types of black dot defects.

32

. Customer care and warranty

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT
Monitor panel in a Philips Áat panel monitor must have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3

BLACK DOT DEFECTS ACCEPTABLE LEVEL

1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

Total bright or black dot defects of all types 5 or fewer

Note

1 or 2 adjacent sub pixel defects = 1 dot defect

33

. Customer care and warranty

6.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit
www.philips.com/support website for details. You may also contact your local Philips Customer Care
Center number listed below.

Contact Information for WESTERN EUROPE region:

Country CSP Hotline Number Price Opening Hours

Austria RTS [phone] € 0.07 Mon to Fri : 9am - 6pm
Belgium Ecare [phone] € 0.06 Mon to Fri : 9am - 6pm
Cyprus Alman 800 92 256 Free of charge Mon to Fri : 9am - 6pm
Denmark Infocare [phone] Local call tariff Mon to Fri : 9am - 6pm
Finland Infocare [phone] Local call tariff Mon to Fri : 9am - 6pm
France Mainteq [phone] € 0.09 Mon to Fri : 9am - 6pm
Germany RTS [phone] € 0.09 Mon to Fri : 9am - 6pm
Greece Alman [phone] Free of charge Mon to Fri : 9am - 6pm
Ireland Celestica [phone] Local call tariff Mon to Fri : 8am - 5pm
Italy Anovo Italy [phone] € 0.08 Mon to Fri : 9am - 6pm
Luxembourg Ecare [phone] Local call tariff Mon to Fri : 9am - 6pm
Netherlands Ecare [phone] € 0.10 Mon to Fri : 9am - 6pm
Norway Infocare [phone] Local call tariff Mon to Fri : 9am - 6pm
Poland MSI [phone] Local call tariff Mon to Fri : 9am - 6pm
Portugal Mainteq 800 780 902 Free of charge Mon to Fri : 8am - 5pm
Spain Mainteq [phone] € 0.10 Mon to Fri : 9am - 6pm
Sweden Infocare [phone] Local call tariff Mon to Fri : 9am - 6pm
Switzerland ANOVO CH [phone] Local call tariff Mon to Fri : 9am - 6pm
United Kingdom Celestica [phone] Local call tariff Mon to Fri : 8am - 5pm

34

. Customer care and warranty

Contact Information for CENTRAL AND EASTERN EUROPE region:

Country Call Center CSP Consumer Care Number

Belarus N/A IBA [phone]

[phone]
Bulgaria N/A LAN Service [phone]
Croatia N/A MR Service Ltd [phone]
Czech Rep. N/A Asupport 420 272 188 300
Estonia N/A FUJITSU [phone] (General)

[phone] (workshop)
Georgia N/A Esabi [phone]
Hungary N/A ProÀ Service [phone] (General)

[phone] (For AOC & Philips only)
Kazakhstan N/A Classic Service I.I.c. [phone]
Latvia N/A ServiceNet LV [phone]

[phone]
Lithuania N/A UAB Servicenet [phone] (general)

[phone] (for Philips)
Macedonia N/A AMC [phone]
Moldova N/A Comel [phone]
Romania N/A Skin [phone]
Russia N/A CPS [phone]
Serbia & Montenegro N/A Kim Tec d.o.o. [phone]
Slovakia N/A Datalan Service [phone]
Slovenia N/A PC H.and [phone]
The Republic of Belarus N/A ServiceBy [phone]
Turkey N/A Tecpro [phone]
Ukraine N/A Topaz [phone]
Ukraine N/A Comel [phone]

Contact Information for China:

Country Call Center Consumer Care Number

China

PCCW Limited

4008 800 008

Contact Information for NORTH AMERICA:

Country Call Center Consumer Care Number

U.S.A. EPI - e-center [phone]
Canada EPI - e-center [phone]

35

. Customer care and warranty

Contact Information for APMEA region:

Country ASP Consumer Care Number Opening Hours

Australia AGOS NETWORK PTY LTD 1300 360 386 Mon.~Fri. 9:00am-5:30pm
New Zealand Visual Group Ltd. 0800 657447 Mon.~Fri. 8:30am-5:30pm
Hong Kong

Macau
India REDINGTON INDIA LTD Tel: [phone]

Indonesia PT. CORMIC SERVISINDO

Korea Alphascan Displays, Inc 1661-5003 Mon.~Fri. 9:00am-5:30pm

Malaysia R-Logic Sdn Bhd [phone] Mon.~Fri. 8:15am-5:00pm

Pakistan TVONICS Pakistan [phone] Sun.~Thu. 10:00am-6:00pm
Singapore Philips Singapore Pte Ltd (Philips

Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand Axis Computer System Co., Ltd. [phone] Mon.~Fri. 08:30am~05:30pm
South Africa Computer Repair Technologies 011 262 3586 Mon.~ Fri. 08:00am~05:00pm

Company: Smart Pixels
Technology Ltd.

PERKASA

Consumer Care Center)

Hong Kong: Tel: [phone]
Macau: Tel: [phone]

SMS: PHILIPS to 56677
[phone] (Customer

Hotline)
[phone] (Customer
Hotline)

(65) 6882 3966 Mon.~Fri. 9:00am-6:00pm

Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm

Mon.~Fri. 9:00am-5:30pm

Mon.~Thu. 08:30-12:00; 13:00­17:30
Fri. 08:30-11:30; 13:00-17:30

Sat. 9:00am-1:00pm

Sat. 8:30am-12:30am

Sat. 9:00am-1:00pm

Israel Eastronics LTD 1-800-567000 Sun.~Thu. 08:00-18:00
Vietnam FPT Service Informatic Company

Ltd. - Ho Chi Minh City Branch

Philippines EA Global Supply Chain

Solutions, Inc.

Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan

Uzbekistan Soniko Plus Private Enterprise

Turkmenistan Technostar Service Centre +(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00
Japan

Firebird service centre [phone] Sun.~Thu. 09:00 - 18:00

Ltd

フィリップスモニター・サポ
ートセンター

[phone] Ho Chi Minh City
+84 5113.562666 Danang City
+84 5113.562666 Can tho Province

[phone]; 6359456 Mon.~Fri. 8:30am~5:30pm

[phone] Mon.~Fri. 09:00 - 18:00

0120-060-530 Mon.~Fri. 10:00 - 17:00

Mon.~Fri. 8:00-12:00, 13:30-17:30
Sat. 8:00-12:00

36

. Troubleshooting & FAQ

s

7. Troubleshooting & FAQs

7.1 Troubleshooting

This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.

AUTO button doesn't function

 The auto function is applicable only in

VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.

Note
The Auto Function is not applicable in DVI­Digital mode as it is not necessary.

Common Problems

No Picture (Power LED not lit)

 Make sure the power cord is plugged into

the power outlet and into the back of the
monitor.

 First, ensure that the power button on the

front of the monitor is in the OFF position,
then press it to the ON position.

No Picture (Power LED is White)

 Make sure the computer is turned on.
 Make sure the signal cable is properly

connected to your computer.

 Make sure the monitor cable has no bent

pins on the connect side. If yes, repair or
replace the cable.

 The Energy Saving feature may be activated

Screen says

Visible signs of smoke or sparks

 Do not perform any troubleshooting steps
 Disconnect the monitor from mains power

source immediately for safety

 Contact with Philips customer service

representative immediately.

Imaging Problems

Image is not centered

 Adjust the image position using the “Auto”

function in OSD Main Controls.

 Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.

Image vibrates on the screen

 Check that the signal cable is properly

securely connected to the graphics board
or PC.

Attention

Check cable connection

 Make sure the monitor cable is properly

connected to your computer. (Also refer to
the Quick Start Guide).

 Check to see if the monitor cable has bent

pins.

 Make sure the computer is turned on.

9HUWLFDOÁLFNHUDSSHDUV

 Adjust the image using the “Auto” function

in OSD Main Controls.

 Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.

37

. Troubleshooting & FAQ

s

+RUL]RQWDOÁLFNHUDSSHDUV

 Adjust the image using the “Auto” function

in OSD Main Controls.

 Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.

Image appears blurred, indistinct or too dark

 Adjust the contrast and brightness on

On-Screen Display.

An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.

 Uninterrupted display of still or static

images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn­in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.

 Always activate a moving screen saver

program when you leave your monitor
unattended.

 Always activate a periodic screen refresh

application if your SMART All-in-One will
display unchanging static content.

 Failure to activate a screen saver, or a

periodic screen refresh application may
result in severe “burn-in” or “after-image”
or “ghost image” symptoms that will not
disappear and cannot be repaired. The
damage mentioned above is not covered
under your warranty.

Image appears distorted. Text is fuzzy or
blurred.

 Set the PC’s display resolution to the same

mode as monitor’s recommended screen
native resolution.

Green, red, blue, dark, and white dots appears
on the screen

 The remaining dots are normal

characteristic of the liquid crystal used in
today’s technology, Please refer the pixel
policy for more detail.

The "power on" light is too strong and is
disturbing

 You can adjust “power on” light using the

power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.

7.2 General FAQs

Q1: When I install my monitor what should

I do if the screen shows 'Cannot
display this video mode'?

Ans.: Recommended resolution for this

monitor: 1920x1080@60Hz.

 Unplug all cables, then connect your PC to

the monitor that you used previously.

 In the Windows Start Menu, select Settings/

Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labelled
'desktop area', move the sidebar to
1920x1080 pixels.

 Open 'Advanced Properties' and set the

Refresh Rate to 60Hz, then click OK.

 Restart your computer and repeat step

2 and 3 to verify that your PC is set at
1920x1080@60Hz.

 Shut down your computer, disconnect your

old monitor and reconnect your Philips
SMART All-in-One.

38

. Troubleshooting & FAQ

s

 Turn on your monitor and then turn on

your PC.

Q2: What is the recommended refresh

rate for SMART All-in-One?

Ans.: Recommended refresh rate in

SMART All-in-One is 60Hz, In case of

any disturbance on screen, you can set
it up to 75Hz to see if that removes the
disturbance.

4 :KDWDUHWKHLQIDQGLFPÀOHVRQWKH

CD-ROM? How do I install the drivers
(.inf and .icm)?

Ans.: These are the driver Àles for your

monitor. Follow the instructions in your
user manual to install the drivers. Your
computer may ask you for monitor
drivers (.inf and .icm Àles) or a driver
disk when you Àrst install your monitor.
Follow the instructions to insert the (
companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm
Àles) will be installed automatically.

Q6: Is the LCD screen resistant to

scratches?

Ans.: In general it is recommended that

the panel surface is not subjected to
excessive shocks and is protected from
sharp or blunt objects. When handling
the monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect your
warranty conditions.

Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft

cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.

Q8: Can I change the color setting of my

monitor?

Ans.: Yes, you can change your color setting

through OSD control as the following
procedures,

Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and

monitor together determine the
available resolutions. You can select the
desired resolution under Windows

®

Control Panel with the "Display
properties".

Q5: What if I get lost when I am making

monitor adjustments via OSD?

Ans.: Simply press the OK button, then select

'Reset' to recall all of the original factory
settings.

 Press "OK" to show the OSD (On Screen

Display) menu

 Press "Down Arrow" to select the option

"Color" then press "OK" to enter color
setting, there are three settings as below.

1. Color Temperature; With settings in the
6500K range the panel appears "warm,
with a red-white color tone", while a
9300K temperature yields "cool, blue­white toning".

2. sRGB; this is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners,
etc)

3. User DeÀne; the user can choose his/
her preference color setting by adjusting
red, green blue color.

39

. Troubleshooting & FAQ

s

Note
A measurement of the color of light radiated
by an object while it is being heated. This
measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.

Q9: Can I connect my SMART All-in-One

to any PC, workstation or Mac?

Ans.: Yes. All Philips

fully compatible with standard PCs,
Macs and workstations. You may need a
cable adapter to connect the monitor
to your Mac system. Please contact your
Philips sales representative for more
information.

Q10: Are Philips SMART All-in-One Plug-

and- Play?

Ans.: Yes, the monitors are Plug-and-Play

compatible with Windows 7/Vista/XP/
NT, Mac OSX, Linux

SMART All-in-One are

Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms that will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.

Q12: Why is my Display not showing

sharp text,

characters?

Ans.: Yo u r SMART All-in-One works

best at its native resolution of
1920x1080@60Hz. For best display,
please use this resolution.

Q13: What is the recommended refresh

rate for SMART All-in-One?

Ans.: Recommended refresh rate in

SMART All-in-One is 60 Hz, In case of

any disturbance on screen, you can set
it up to 75 Hz to see if that removes
the disturbance.

and is displaying jagged

Q11: What is Image Sticking, or Image Burn-

in, or After Image, or Ghost Image in
LCD panels?

Ans.: Uninterrupted display of still or static

images over an extended period
may cause "burn in", also known as
"after-imaging" or "ghost imaging", on
your screen. "Burn-in", "after-imaging",
or "ghost imaging" is a well-known
phenomenon in LCD panel technology.
In most cases, the "burned in" or
"atter-imaging" or "ghost imaging" will
disappear gradually over a period of
time after the power has been switched
off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen refresh
application if your
will display unchanging static content.

SMART All-in-One

7.3 SMART All-in-One FAQs

Q1: How can I download the Apps ?
Ans.: You can download APPS from dedicated

Google Play store or Philips app store
depends on the country you are. A
preset Icon on the desktop is already
conÀgured to take you there with one
click of the mouse.

Q2: How can I connect to Internet when

it’s on the SMART All-in-One mode?

Ans.: You can connect to Internet with built

in Ethernet or WiFi.

Q3: Can I change my built in Android OS

to Windows or Linux?

Ans.: No, you cannot replace the built in

Android OS

40

. Troubleshooting & FAQ

s

Q4: How can I use it as a multi-OS display?
Ans.: This SMART All-in-One is powered by

built-in Android system and therefore
is a stand-alone product on its own
without any additional requirement.
Additionally, it is also equipped with a
standard VGA / HDMI connector. This
enables it to also operate as a standard
desktop monitor, while connected
your standard notebook or desktop
computer. Your PC may have OS of your
choice. You can now “switch” between
its built-in Android system and external
PC system as you wish.

Q5: Can I upgrade/ update the built in

Android system?

Ans.: Yes, you can do that provided an ofÀcial

update is made available. Please contact
the technical personnel to achieve
system upgrade/update accuracy.

Q6: Can I rotate my display?
Ans.: No, you cannot rotate your display. Its

default and only mode is landscape
mode

41

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