Philips QFU2.1E Schematic

Colour Television Chassis

QFU2.1E

Contents Page Contents Page

1. Revision List 2

2. Technical Specifications, Diversity, and Connections2

3. Precautions, Notes, and Abbreviation List 6

4. Mechanical Instructions 10

5. Service Modes, Error Codes, and Fault Finding 25

6. Alignments 44

7. Circuit Descriptions 48

9. Block Diagrams 6000 series, 2 sided AmbiLight 32" 57

6000 series, 2 siede AmbiLight 37" 58 6000 series, 2 sided AmbiLight 42" 59 6000 series, 3 sided AmbiLight 42" 60 Infinity series, 2 sided AmbiLight 42" 61 6000 series, 2 sided AmbiLight 47" 62 6000 series, 3 sided AmbiLight 47" 63 Infinity series, 2 sided AmbiLight 47" 64 6000 series, 2 sided AmbiLight 55" 65 Block Diagram Video 66 Block Diagram Audio 67 Block Diagram Control & Clock Signals 68 Block Diagram I2C 69 Supply Lines Overview 70

10. Circuit Diagrams and PWB Layouts Drawing Power Supply Unit with Integrated LED Driver

Power Supply Unit with Integrated LED Driver 72 Layout top 73 Layout bottom 74 A01, PSL 75 Layout top 76 Layout bottom 77 A01, PSL 78 Layout top 79 Layout bottom 80 B01A, Connectors and protections 81 B02A, Tuner-channel decoder 87 B03A, LVDS fanout 89 B04A, Control 95 B05A, Class-D amplifier 104 B05B, Analogue externals 105 B06A, HDMI 106 B07A, LPC debug 124 Layout top 133 Layout bottom 134 Sensor board 135 Sensor board 137

Infinity sensor module 139 Keyboard control panel 143 AL1,16 LED Everlight single spectra 144 AL1,13 LED Everlight single spectra 147 AL1,12 LED Everlight single spectra 150 AL1, 10 LED Everlight single spectra 152 AL1,9 LED Everlight single spectra 155 AL1,7 LED Everlight single spectra 157

11. Styling Sheets 6000 series 32" 159

6000 series 37" 160 6000 series 42" 161 Infinity series 42" 162 6000 series 47" 163 Infinity series 47" 164 6000 series 55" 165

Published by ER/TY 1270 Quality Printed in the Netherlands Subject to modification EN 3122 785 19283

2012-Oct-12

2012 ©

TP Vision Netherlands B.V.

All rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly. PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Phili ps Electronics N.V.

EN 2 QFU2.1E LA1.

1. Revision List

Manual xxxx xxx xxxx.0

• First release.

Revision List

Manual xxxx xxx xxxx.2

• Chapter 2: Table 2-1

updated (added CTNs).

Manual xxxx xxx xxxx.1

• Chapter 4: added additional LVDS cable handling info; see section 4.3.2

• Chapter 5: added white tone alignment values; see section

6.3.1

Manual xxxx xxx xxxx.3

• Chapter 10: added PSU schematics; see section 10-0-1

• Chapter 11: added styling sheets Infinity models 42" and 47" sets; see sheets 11.4

and 11.6.

2. Technical Specifications, Diversity, and Connections

Index of this chapter:

2.1 Technical Specifications

2.2 Directions for Use

2.3 Connections

2.4 Chassis Overview

Notes:

• Figures can deviate due to the different set executions.

• Specifications are indicative (subject to change).

Table 2-1 Described Model Numbers and Diversity

24 79 10 11

Mechanics Descr. Block Diagrams Schematics Styling

2.1 Technical Specifications

For on-line product support please use the CTN links in Table

2-1. Here is product information available, as well as getting

started, user manuals, frequently asked questions and software & drivers.

CTN

32PFL6007H/12 2.3 4-1 4.3 7.2 9.1 9.10 9.11 9.12 9.13 9.14 10.2 10.4 10.5 10.8 10.16 11.1 32PFL6007K/12 2.3 4-1 4.3 7.2 9.1 9.10 9.11 9.12 9.13 9.14 10.2 10.4 10.5 10.8 10.16 11.1 32PFL6007T/12 2.3 4-1 4.3 7.2 9.1 9.10 9.11 9.12 9.13 9.14 10.2 10.4 10.5 10.8 10.16 11.1 32PFL6087H/12 2.3 4-1 4.3 7.2 9.1 9.10 9.11 9.12 9.13 9.14 10.2 10.4 10.5 10.8 10.16 11.1 32PFL6087K/12 2.3 4-1 4.3 7.2 9.1 9.10 9.11 9.12 9.13 9.14 10.2 10.4 10.5 10.8 10.16 11.1 32PFL6087T/12 2.3 4-1 4.3 7.2 9.1 9.10 9.11 9.12 9.13 9.14 10.2 10.4 10.5 10.8 10.16 11.1 37PFL6007H/60 2.3 4-3 4.3 7.2 9.2 9.10 9.11 9.12 9.13 9.14 10.3 10.4 10.5 10.8 10.15 11.2 37PFL6007H/12 2.3 4-3 4.3 7.2 9.2 9.10 9.11 9.12 9.13 9.14 10.3 10.4 10.5 10.8 10.15 11.2 37PFL6007K/12 2.3 4-3 4.3 7.2 9.2 9.10 9.11 9.12 9.13 9.14 10.3 10.4 10.5 10.8 10.15 11.2 37PFL6007T/12 2.3 4-3 4.3 7.2 9.2 9.10 9.11 9.12 9.13 9.14 10.3 10.4 10.5 10.8 10.15 11.2 37PFL6777H/12 2.3 4-3 4.3 7.2 9.2 9.10 9.11 9.12 9.13 9.14 10.3 10.4 10.6 10.8 10.15 11.2 37PFL6777K/12 2.3 4-3 4.3 7.2 9.2 9.10 9.11 9.12 9.13 9.14 10.3 10.4 10.6 10.8 10.15 11.2 42PDL6907H/12 2.3 4-5 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.7 10.9 10.12 11.3 42PDL6907K/12 2.3 4-5 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.7 10.9 10.12 11.3 42PDL6907T/12 2.3 4-5 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.7 10.9 10.12 11.3 42PFL6007H/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6007H/60 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6007K/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6007T/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6007T/60 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6057H/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6057H/60 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6057K/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6057T/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6057T/60 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6067H/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6067H/60 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6067K/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6067T/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6067T/60 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6097H/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6097H/60 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6097K/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6097T/12 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6097T/60 2.3 4-7 4.3 7.2 9.3 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.14 11.3 42PFL6687H/12 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3

2012-Oct-12

Connection Overview

Wire Dressing

Dressing

Assembly Removal

Power Supply

Wiring Diagram

Video

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div. table

Audio

Control & Clock

I2C

Supply lines

Power Supply

SSB

J (Sensor Board)

E (Keyboard/Leading Edge)

AL (Ambilight)

Sheet

Technical Specifications, Diversity, and Connections

24 79 10 11

Mechanics Descr. Block Diagrams Schematics Styling

EN 3QFU2.1E LA 2.

CTN

42PFL6687H/60 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3 42PFL6687K/12 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3 42PFL6687T/60 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3 42PFL6877H/12 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3 42PFL6877H/60 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3 42PFL6877K/12 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3 42PFL6877T/12 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3 42PFL6877T/60 2.3 4-7 4.3 7.2 9.4 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.14 11.3 47PDL6907H/12 2.3 4-10 4.3 7.2 9.8 9.10 9.11 9.12 9.13 9.14 - 10.4 10.7 10.9 10.12 11.5 47PDL6907K/12 2.3 4-10 4.3 7.2 9.8 9.10 9.11 9.12 9.13 9.14 - 10.4 10.7 10.9 10.12 11.5 47PDL6907T/12 2.3 4-10 4.3 7.2 9.8 9.10 9.11 9.12 9.13 9.14 - 10.4 10.7 10.9 10.12 11.5 47PFL6007H/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6007H/60 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6007K/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6007T/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6007T/60 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6057H/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6057H/60 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6057K/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6057T/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6057T/60 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6067H/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6067H/60 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6067K/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6067T/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6067T/60 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6097H/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6097H/60 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6097K/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6097T/12 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6097T/60 2.3 4-12 4.3 7.2 9.6 9.10 9.11 9.12 9.13 9.14 - 10.4 10.5 10.8 10.13 11.5 47PFL6687H/12 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

47PFL6687H/60 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

47PFL6687K/12 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

47PFL6687T/60 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

47PFL6877H/12 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

47PFL6877H/60 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

47PFL6877K/12 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

47PFL6877T/12 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

47PFL6877T/60 2.3 4-12 4.3 7.2 9.7 9.10 9.11 9.12 9.13 9.14 - 10.4 10.6 10.8 10.12

55PFL6007H/12 2.3 4-15 4.3 7.2 9.9 9.10 9.11 9.12 9.13 9.14 10.1 10.4 10.5 10.10 10.12 11.7 55PFL6007K/12 2.3 4-15 4.3 7.2 9.9 9.10 9.11 9.12 9.13 9.14 10.1 10.4 10.5 10.10 10.12 11.7 55PFL6007T/12 2.3 4-15 4.3 7.2 9.9 9.10 9.11 9.12 9.13 9.14 10.1 10.4 10.5 10.10 10.12 11.7 55PFL6097H/12 2.3 4-15 4.3 7.2 9.9 9.10 9.11 9.12 9.13 9.14 10.1 10.4 10.5 10.10 10.12 11.7 55PFL6097K/12 2.3 4-15 4.3 7.2 9.9 9.10 9.11 9.12 9.13 9.14 10.1 10.4 10.5 10.10 10.12 11.7 55PFL6097T/12 2.3 4-15 4.3 7.2 9.9 9.10 9.11 9.12 9.13 9.14 10.1 10.4 10.5 10.10 10.12 11.7

Connection Overview

Wire Dressing

Dressing

Assembly Removal

Power Supply

Wiring Diagram

Video

Audio

Control & Clock

I2C

Supply lines

Power Supply

SSB

J (Sensor Board)

E (Keyboard/Leading Edge)

AL (Ambilight)

11.5

10.11

11.5

10.11

11.5

10.11

11.5

10.11

11.5

10.11

11.5

10.11

11.5

10.11

11.5

10.11

11.5

10.11

Sheet

2.2 Directions for Use

You can download this information from the following websites:

http://www.philips.com/support http://www.p4c.philips.com

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2012-Oct-12

EN 4 QFU2.1E LA2.

REAR CONNECTORS

BOTTOM REAR CONNECTORS

SIDE CONNECTORS

HDMI 4

DIGITAL

AUDIO OUT

(OPTICAL)

USB 3

USB 2

NETWORK L/RY/Pb/Pr

SERV.U

AUDIO IN

DVI/VGA

VGA SCAR T 75

(RGB/CVBS)

USB 1 ( 1) (2) ( 3)

HDMI

TV ANTENNA

19280_097_120503.eps

120503

6 7 8 10 11 11 11

3 51 4

1 2 3 4

10000_022_090121.eps

090121

10000_017_090121.eps

090428

18 2

2.3 Connections

Technical Specifications, Diversity, and Connections

Note: The following connector colour abbreviations are used (acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

2.3.1 Connections

1 - USB2.0

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

2012-Oct-12

Figure 2-2 USB (type A)

Figure 2-1 Connection overview

2- HDMI 1, 2, 3, 4: Digital Video - In, Digital Audio with ARC

- In/Out

1 -D2+ Data channel j 2 -Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5 -Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8 -Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - ARC Audio Return Channel k 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H

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18 - +5V j

Figure 2-3 HDMI (type A) connector

Technical Specifications, Diversity, and Connections

10000_002_090121.eps

090127

EN 5QFU2.1E LA 2.

19 - HPD Hot Plug Detect j 20 - Ground Gnd H

3 - Cinch: S/PDIF - Out

Bk -Coaxial 0.4 - 0.6V

/ 75 ohm kq

4 - Head phone (Output)

Bk -Head phone 32 - 600 ohm / 10 mW ot

5 - Common Interface

68p- See Figure 10-4-47

B07D, Common interface jk

6 - Video RGB - In, CVBS - In/Out, Audio - In/Out (optional via break-out cable)

10000_001_090121.eps

090121

Figure 2-4 SCART connector

1 -Audio R 0.5 V 2 -Audio R 0.5 V 3 -Audio L 0.5 V 4 -Ground Audio Gnd H

/ 1 kohm k

RMS

/ 10 kohm j

RMS

/ 1 kohm k

RMS

5 -Ground Blue Gnd H 6 -Audio L 0.5 V 7 -Video Blue 0.7 V

/ 10 kohm j

RMS

/ 75 ohm jk

8 -Function Select 0 - 2 V: INT

4.5 - 7 V: EXT 16:9

9.5 - 12 V: EXT 4:3 j 9 -Ground Green Gnd H 10 - n.c. 11 - Video Green 0.7 V

/ 75 ohm j

12 - n.c. 13 - Ground Red Gnd H 14 - Ground P50 Gnd H 15 - Video Red 0.7 V 16 - Status/FBL 0 - 0.4 V: INT

/ 75 ohm j

1 - 3 V: EXT / 75 ohm j 17 - Ground Video Gnd H 18 - Ground FBL Gnd H 19 - Video CVBS/Y 1 V 20 - Video CVBS 1 V 21 - Shield Gnd H

/ 75 ohm k

/ 75 ohm j

7 - RJ45: Ethernet

10000_025_090121.eps

120320

1 -TD+ Transmit signal k 2 -TD- Transmit signal k 3 -RD+ Receive signal j 4 -CT Centre Tap: DC level fixation 5 -CT Centre Tap: DC level fixation 6 -RD- Receive signal j 7 -GND Gnd H 8 -GND Gnd H

8 - Cinch: Video YPbPr - In, Audio - In (optional via breakout cable)

Gn -Video Y 1 V Bu -Video Pb 0.7 V Rd - Video Pr 0.7 V Rd - Audio - R 0.5 V Wh -Audio - L 0.5 V

/ 75 ohm jq

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

9 - VGA: Video RGB - In

Figure 2-6 VGA Connector

1 -Video Red 0.7 V 2 -Video Green 0.7 V 3 -Video Blue 0.7 V

/ 75 ohm j

4-n.c. 5 -Ground Gnd H 6 -Ground Red Gnd H 7 -Ground Green Gnd H 8 -Ground Blue Gnd H 9-+5V

+5 V j

10 - Ground Sync Gnd H 11 - n.c. 12 - DDC_SDA DDC data j 13 - H-sync 0 - 5 V j 14 - V-sync 0 - 5 V j 15 - DDC_SCL DDC clock j

10 - Cinch: Audio - In (VGA/DVI)

Rd - Audio R 0.5 V Wh -Audio L 0.5 V

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

11 - Aerial - In

- -IEC-type (EU) Coax, 75 ohm D

12 - Service Connector (UART)

1 -Ground Gnd H 2 -UART_TX Transmit k 3 -UART_RX Receive j

2.4 Chassis Overview

Figure 2-5 Ethernet connector

Refer to chapter Block Diagrams for PWB/CBA locations.

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2012-Oct-12

EN 6 QFU2.1E LA3.

Precautions, Notes, and Abbreviation List

3. Precautions, Notes, and Abbreviation List

Index of this chapter:

3.1 Safety Instructions

3.2 Warnings

3.3 Notes

3.4 Abbreviation List

3.1 Safety Instructions

Safety regulations require the following during a repair:

• Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).

• Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:

• Route the wire trees correctly and fix them with the mounted cable clamps.

• Check the insulation of the Mains/AC Power lead for external damage.

• Check the strain relief of the Mains/AC Power cord for proper function.

• Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire

between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the “on” position

(keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the

Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 M and 12 M.

4. Switch “off” the set, and remove the wire between the

two pins of the Mains/AC Power plug.

• Check the cabinet for defects, to prevent touching of any inner parts by the customer.

3.2 Warnings

• All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential.

• Be careful during measurements in the high voltage section.

• Never replace modules or other components while the unit is switched “on”.

• When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

3.3 Notes

3.3.1 General

• Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3).

• Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

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3.3.2 Schematic Notes

• All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 k).

• Resistor values with no multiplier may be indicated with either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).

• All capacitor values are given in micro-farads (10 nano-farads (n 10

• Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).

• An “asterisk” (*) indicates component usage varies. Refer to the diversity tables for the correct values.

• The correct component values are listed on the Philips Spare Parts Web Portal.

3.3.3 Spare Parts

For the latest spare part overview, consult your Philips Spare Part web portal.

3.3.4 BGA (Ball Grid Array) ICs

Introduction

For more information on how to handle BGA devices, visit this URL: http://www.atyourservice-magazine.com “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.

BGA Temperature Profiles

For BGA-ICs, you must use the correct temperature-profile. Where applicable and available, this profile is added to the IC Data Sheet information section in this manual.

3.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:

• Use only lead-free soldering tin. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.

• Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.

• Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.

• Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

3.3.6 Alternative BOM identification

It should be noted that on the European Service website, “Alternative BOM” is referred to as “Design variant”.

The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then

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-9

), or pico-farads (p 10

. Select

-12

-6

Precautions, Notes, and Abbreviation List

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result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number “1” (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number.

Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production centre (e.g. SN is Lysomice, RJ is Kobierzyce), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2010 week 10 / 2010 week 17). The 6 last digits contain the serial number.

Figure 3-1 Serial number (example)

3.3.7 Board Level Repair (BLR) or Component Level Repair (CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

3.3.8 Practical Service Precautions

• It makes sense to avoid exposure to electrical shock.

While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.

• Always respect voltages. While some may not be

dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

3.4 Abbreviation List

0/6/12 SCART switch control signal on A/V

board. 0 = loop through (AUX to TV),

6 = play 16 : 9 format, 12 = play 4 : 3 format

AARA Automatic Aspect Ratio Adaptation:

algorithm that adapts aspect ratio to remove horizontal black bars; keeps the original aspect ratio

ACI Automatic Channel Installation:

algorithm that installs TV channels directly from a cable network by

means of a predefined TXT page ADC Analogue to Digital Converter AFC Automatic Frequency Control: control

signal used to tune to the correct

frequency AGC Automatic Gain Control: algorithm that

controls the video input of the feature

box AM Amplitude Modulation AP Asia Pacific AR Aspect Ratio: 4 by 3 or 16 by 9 ASF Auto Screen Fit: algorithm that adapts

aspect ratio to remove horizontal black

bars without discarding video

information ATSC Advanced Television Systems

Committee, the digital TV standard in

the USA ATV See Auto TV Auto TV A hardware and software control

system that measures picture content,

and adapts image parameters in a

dynamic way AV External Audio Video AVC Audio Video Controller AVIP Audio Video Input Processor B/G Monochrome TV system. Sound

carrier distance is 5.5 MHz BDS Business Display Solutions (iTV) BLR Board-Level Repair BTSC Broadcast Television Standard

Committee. Multiplex FM stereo sound

system, originating from the USA and

used e.g. in LATAM and AP-NTSC

countries B-TXT Blue TeleteXT C Centre channel (audio) CEC Consumer Electronics Control bus:

remote control bus on HDMI

connections CL Constant Level: audio output to

connect with an external amplifier CLR Component Level Repair ComPair Computer aided rePair CP Connected Planet / Copy Protection CSM Customer Service Mode CTI Color Transient Improvement:

manipulates steepness of chroma

transients CVBS Composite Video Blanking and

Synchronization DAC Digital to Analogue Converter DBE Dynamic Bass Enhancement: extra

low frequency amplification DCM Data Communication Module. Also

referred to as System Card or

Smartcard (for iTV). DDC See “E-DDC” D/K Monochrome TV system. Sound

carrier distance is 6.5 MHz DFI Dynamic Frame Insertion DFU Directions For Use: owner's manual DMR Digital Media Reader: card reader DMSD Digital Multi Standard Decoding DNM Digital Natural Motion

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Precautions, Notes, and Abbreviation List

DNR Digital Noise Reduction: noise

reduction feature of the set DRAM Dynamic RAM DRM Digital Rights Management DSP Digital Signal Processing DST Dealer Service Tool: special remote

control designed for service

technicians DTCP Digital Transmission Content

Protection; A protocol for protecting

digital audio/video content that is

traversing a high speed serial bus,

such as IEEE-1394 DVB-C Digital Video Broadcast - Cable DVB-T Digital Video Broadcast - Terrestrial DVD Digital Versatile Disc DVI(-d) Digital Visual Interface (d= digital only) E-DDC Enhanced Display Data Channel

(VESA standard for communication

channel and display). Using E-DDC,

the video source can read the EDID

information form the display. EDID Extended Display Identification Data

(VESA standard) EEPROM Electrically Erasable and

Programmable Read Only Memory EMI Electro Magnetic Interference EPG Electronic Program Guide EPLD Erasable Programmable Logic Device EU Europe EXT EXTernal (source), entering the set by

SCART or by cinches (jacks) FDS Full Dual Screen (same as FDW) FDW Full Dual Window (same as FDS) FLASH FLASH memory FM Field Memory or Frequency

Modulation FPGA Field-Programmable Gate Array FTV Flat TeleVision Gb/s Giga bits per second G-TXT Green TeleteXT H H_sync to the module HD High Definition HDD Hard Disk Drive HDCP High-bandwidth Digital Content

Protection: A “key” encoded into the

HDMI/DVI signal that prevents video

data piracy. If a source is HDCP coded

and connected via HDMI/DVI without

the proper HDCP decoding, the

picture is put into a “snow vision” mode

or changed to a low resolution. For

normal content distribution the source

and the display device must be

enabled for HDCP “software key”

decoding. HDMI High Definition Multimedia Interface HP HeadPhone I Monochrome TV system. Sound

C Inter IC bus

D Inter IC Data bus

S Inter IC Sound bus

carrier distance is 6.0 MHz

IF Intermediate Frequency IR Infra Red IRQ Interrupt Request ITU-656 The ITU Radio communication Sector

(ITU-R) is a standards body

subcommittee of the International

Telecommunication Union relating to

radio communication. ITU-656 (a.k.a.

SDI), is a digitized video format used

for broadcast grade video.

Uncompressed digital component or

digital composite signals can be used.

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The SDI signal is self-synchronizing, uses 8 bit or 10 bit data words, and has a maximum data rate of 270 Mbit/s, with a minimum bandwidth of 135 MHz.

iTV Institutional TeleVision; TV sets for

hotels, hospitals etc.

LS Last Status; The settings last chosen

by the customer and read and stored in RAM or in the NVM. They are called at start-up of the set to configure it according to the customer's

preferences LATAM Latin America LCD Liquid Crystal Display LED Light Emitting Diode L/L' Monochrome TV system. Sound

carrier distance is 6.5 MHz. L' is Band

I, L is all bands except for Band I LPL LG.Philips LCD (supplier) LS Loudspeaker LVDS Low Voltage Differential Signalling Mbps Mega bits per second M/N Monochrome TV system. Sound

carrier distance is 4.5 MHz MHEG Part of a set of international standards

4. Mechanical Instructions

Index of this chapter:

4.1 Cable Dressing

4.2 Service Positions

4.3 Assy/Panel Removal

4.4 Set Re-assembly

Notes:

• Figures below can deviate slightly from the actual situation, due to the different set executions.

4.1 Cable Dressing

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Figure 4-1 Cable dressing 32"

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Figure 4-2 Cable dressing 32" back cover 2-sided Ambilight

Figure 4-3 Cable dressing 37"

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Figure 4-4 Cable dressing 37" back cover 2-sided Ambilight

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Figure 4-5 Cable dressing 42" PDL series

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Figure 4-6 Cable dressing 42" PDL series back cover 2-sided Ambilight

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Figure 4-7 Cable dressing 42" PFL series

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Figure 4-8 Cable dressing 42" PFL series back cover 2-sided Ambilight

Figure 4-9 Cable dressing 42" PFL series back cover 3-sided Ambilight

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Figure 4-10 Cable dressing 47" PDL series

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Figure 4-11 Cable dressing 47" PDL series back cover 2-sided Ambilight

Figure 4-12 Cable dressing 47" PFL series

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Figure 4-13 Cable dressing 47" PFL series back cover 2-sided Ambilight

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Figure 4-14 Cable dressing 47" PFL series back cover 3-sided Ambilight

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Figure 4-15 Cable dressing 55"

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Figure 4-16 Cable dressing 55" back cover 2-sided Ambilight

4.2 Se rvice Positions

For easy servicing of a TV set, the set should be put face down on a soft flat surface, foam buffers or other specific workshop tools. Ensure that a stable situation is created to perform measurements and alignments. When using foam bars take care that these always support the cabinet and never only the

4.3.1 Rear Cover

Warning: Disconnect the mains power cord before removing

the rear cover.

Attention: All sets are equipped with a hatch to disconnect the keyboard control panel. Ambilight sets are in addition equipped with a hatch to disconnect the Ambilight units.

These hatches are indicated on the rear cover with

SERVICE h. It is mandatory to open the hatches and disconnect the cables prior to removal of the rear cover!

See Figure 4-17

1. For sets equipped with Ambilight: open the hatch that covers the Ambilight connector and unplug the connector [1].

2. Remove the hatch that covers the keyboard control panel connector by removing the screws [3] and releasing the catches on top of the hatch with a screwdriver (not indicated on figure).

3. For sets equipped with Ambilight: remove the stand and swivel block [4].

4. Unplug the keyboard control panel connector located underneath the keyboard control hatch.

5. Remove remaining fixation screws as indicated in the overview of Figure 4-19 screen size).

to Figure 4-20 for details.

or Figure 4-20 (depending on

display. Caution: Failure to follow these guidelines can seriously damage the display! Ensure that ESD safe measures are taken.

4.3 Assy/Panel Removal

6. Execute all actions as depicted in Figure 4-21

Figure 4-28

7. Lift the rear cover from the TV. Make sure that wires and flat foils are not damaged while lifting the rear cover from the set.

When re-mounting the backcover: start with the bottom, followed by pressing the catches in reverse order.

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T10

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T10

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Figure 4-17 Rear cover removal -all models -1-

Figure 4-18 Rear cover removal -all models -2-

Figure 4-19 Rear cover removal - 32/37" sets

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Figure 4-21 Pulling bottom of backcover upwards

Figure 4-20 Rear cover removal - 42/47" sets

Figure 4-22 Releasing side catch -1-

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Figure 4-23 Releasing side catch -2-

Figure 4-24 Releasing side catch -3-

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Figure 4-27 Releasing top catch middle

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Figure 4-25 Pulling bottom edge upwards

Figure 4-26 Releasing top catch right

Figure 4-28 Releasing top catch left

4.3.2 SSB

Refer to Figure 4-29

and Figure 4-30 for details. Some SSBs have a dedicated LVDS connector, requiring pressing two catches as indicated in the figure, before removing the LVDS cable.

Figure 4-29 SSB LVDS connector catches (optional) -1-

Upon re-connecting the LVDS cable, ensure the catches are locked after having inserted the LVDS cable.

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Click!

LVDS flat foil

Click!

Figure 4-30 SSB LVDS connector catches (optional) -2-

Mechanical Instructions

4.4 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.

Notes:

• While re-assembling, make sure that all cables are placed and connected in their original position.

• Pay special attention not to damage the EMC foams in the set. Ensure that EMC foams are mounted correctly.

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5. Service Modes, Error Codes, and Fault Finding

Index of this chapter:

5.1 Test Points

5.2 Service Modes

5.3 Start-up

5.4 Service Tools

5.5 Error Codes

5.6 The Blinking LED Procedure

5.7 Protections

5.8 Fault Finding and Repair Tips

5.9 Software Upgrading

5.1 Test Points

As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. However, several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective.

Perform measurements under the following conditions:

• Service Default Mode.

• Video: Colour bar signal.

• Audio: 3 kHz left, 1 kHz right.

5.2 Service Modes

Service Default mode (SDM) and Service Alignment Mode (SAM) offers several features for the service technician, while the Customer Service Mode (CSM) is used for communication between the call centre and the customer.

Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” (or "HOME") button again. Analogue SDM can also be activated by grounding the solder path on the SSB, with the indication “SDM” (see figures Service mode pad - front

back.

• Digital SDM: use the RC-transmitter and key in the code “062593”, directly followed by the “MENU” (or "HOME") button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” (or "HOME") button again.

EN 25QFU2.1E LA 5.

) and Service mode pad -

This chassis also offers the option of using ComPair, a hardware interface between a computer and the TV chassis. It offers the abilities of structured troubleshooting, error code reading, and software version read-out for all chassis. (see also section “5.4.1 ComPair

”).

Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).

5.2.1 Service Default Mode (SDM)

Purpose

• To create a pre-defined setting, to get the same measurement results as given in this manual.

• To override SW protections detected by the standby processor and make the TV start up to the step just before protection. See section “5.3 Start-up

”.

• To start the blinking LED procedure where only LAYER 2 errors are displayed. (see also section “5.5 Error Codes

Specifications

Table 5-1 SDM default settings

Region Freq. (MHz) Default system

Europe, AP(PAL/Multi) 475.25 PAL B/G Europe, AP DVB-T 546.00 PID Video: 0B

06 PID PCR: 0B 06 PID Audio: 0B 07

• All picture settings at 50% (brightness, colour, contrast).

• Sound volume at 25%.

How to Activate SDM

For this chassis there are two kinds of SDM: an analogue SDM and a digital SDM. Tuning will happen according Table 5-1

• Analogue SDM: use the RC-transmitter and key in the code “062596”, directly followed by the “MENU” (or “HOME”) button.

DVB-T

”).

Figure 5-1 Service mode pad - front

Figure 5-2 Service mode pad - back

After activating this mode, “SDM” will appear in the upper right corner of the screen (when a picture is available).

How to Exit SDM

Use one of the following methods:

• Switch the set to STANDBY via the RC-transmitter.

• Via a standard customer RC-transmitter: key in “00”sequence.

5.2.2 Service Alignment Mode (SAM)

Purpose

• To perform (software) alignments.

• To change option settings.

• To easily identify the used software version.

• To view operation hours.

• To display (or clear) the error code buffer.

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090819

PHILIPS

MODEL:

32PF9968/10

PROD.SERIAL NO: AG 1A0620 000001

040

39mm

27mm

(CTN Sticker)

Display Option

Code

How to Activate SAM

Via a standard RC transmitter: Key in the code “062596” directly followed by the “INFO” or “OK” button. After activating SAM with this method a service warning will appear on the screen, continue by pressing the “OK” button on the RC.

Contents of SAM

• Hardware Info.

• Operation hours. Displays the accumulated total of

• Errors (followed by maximum 10 errors). The most recent

• Reset Error Buffer. When “cursor right” (or “OK” button)

• Alignments. This will activate the “ALIGNMENTS” sub-

• Options numbers. Extra features for Service. For more

• Initialise NVM. The moment the processor recognizes a

Note: When the NVM is corrupted, or replaced, there is a high possibility that no picture appears because the display code is not correct. So, before initializing the NVM via the SAM, a picture is necessary and therefore the correct display option has to be entered. Refer to Chapter 6. Alignments To adapt this option, it’s advised to use ComPair (the correct values for the options can be found in Chapter 6. Alignments or a method via a standard RC (described below). Changing the display option via a standard RC: Key in the code “062598” directly followed by the “MENU” (or "HOME") button and “XXX” (where XXX is the 3 digit decimal display code as mentioned on the sticker in the set). Make sure to key in all three digits, also the leading zero’s. If the above action is successful, the front LED will go out (Standby) as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Standby mode. If the NVM was corrupted or empty before this action, it will be initialized first (loaded with default values). This initializing can take up to 20 seconds.

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Service Modes, Error Codes, and Fault Finding

– A. SW Version. Displays the software version of the

main software (example: QF1XX-1.2.3.4 = AAABB_X.Y.W.Z).

• AAA= the chassis name.

• BB= Product ID.

• X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number).

– B. Standby processor version. Displays the software

version of the standby processor.

– C. Production Code. Displays the production code of

the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. The update can be done via the NVM editor available in SAM.

operation hours (not the standby hours). Every time the TV is switched “on/off”, 0.5 hours is added to this number.

error is displayed at the upper left (for an error explanation see section “5.5 Error Codes

pressed here, followed by the “OK” button, the error buffer is reset.

menu. See Chapter 6. Alignments

info regarding option codes, see chapter 6. Alignments Note that if the option code numbers are changed, these have to be confirmed with pressing the “OK” button before the options are stored, otherwise changes will be lost.

corrupted NVM, the “initialise NVM” line will be highlighted. Now, two things can be done (dependent of the service instructions at that moment): – Save the content of the NVM via ComPair for

development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this).

– Initialise the NVM.

”).

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Figure 5-3 Location of Display Option Code sticker

• Store - go right. All options and alignments are stored when pressing “cursor right” or the “OK” button.

• Software maintenance. – SW Events. In case of specific software problems, the

development department can ask for this info.

– HW Events. In case of specific software problems, the

development department can ask for this info :

- Event 26: refers to a power dip, this is logged after the TV set reboots due to a power dip.

- Event 17: refers to the power OK status, sensed even before the 3 x retry to generate the error code.

• Test settings. For development purposes only.

• RF4CE pairing tables. Clear paired remote control. Repairing (coldboot of platform possibly needed) can be done by pressing the red/blue hot keys simultaneously for a few seconds.(be sure the distance between the remote control and TV set RF4CE receiver is less then 30cm). Message like “Pairing successful”, confirms the match-make.

• Development 1 file versions. Not useful for Service purposes, this information is mainly used by the development department.

• Development 2 file versions. Not useful for Service purposes, this information is mainly used by the development department.

• Upload to USB. To upload several settings from the TV to an USB stick, which is connected to the SSB. The items are “Personal settings”, “Option codes”, “Alignments”, “Identification data” (includes the set type and prod code + all 12NC like SSB, display, boards), “History list”. The “All” item supports the upload of all several items at once.

A directory “repair\” will be created in the root of the USB stick.

To upload the settings, select each item separately, press “cursor right” (or the “OK” button), confirm with “OK” and wait until the message “Done” appears. In case the download to the USB stick was not successful, “Failure” will be displayed. In this case, check if the USB stick is connected properly and if the directory “repair” is present in the root of the USB stick. Now the settings are stored onto the USB stick and can be used to download into another TV or other SSB. Uploading is of course only possible if the software is running and preferably a picture is available. This method is created to be able to save the customer’s TV settings and to store them into another SSB. Important remark : to upload the “channel list”, select “Home” => “Setup” => “TV settings” => “General settings” => “Channel list copy” => “Copy to USB”.The procedure is also described in the (electronic) user manual.

• Download from USB. To download several settings from the USB stick to the TV, same way of working needs to be followed as described in “Upload to USB”. The “All” item supports to download all several items at once. Important remark : to download the “channel list”, select “Home” => “Setup” => “TV settings” => “General settings” => “Channel list copy” => “Copy

to TV”. The procedure is

also described in the (electronic) user manual.

• NVM editor. For Smart TV the set “Type number” must be

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entered correctly. Also the “Production code” (factory location code), “12NC SSB”, “12NC display” and “12NC supply” can be entered here via the RC-transmitter.Be sure the cursor is put fully to the left (use back key) of the dialog box before enter the new data. Correct data can be found on the side/rear sticker.

How to Navigate

• In SAM, the menu items can be selected with the “CURSOR UP/DOWN” key on the RC-transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the “CURSOR UP/DOWN” key to display the next/previous menu items.

• With the “CURSOR LEFT/RIGHT” keys, it is possible to: – (De) activate the selected menu item. – (De) activate the selected sub menu.

• With the “OK” key, it is possible to activate the selected action.

How to Exit SAM

Use one of the following methods:

• Switch the TV set to STAND-BY via the RC-transmitter.

• Via a standard RC-transmitter, key in “00” sequence, or select the “BACK” key.

5.2.3 Customer Service Mode (CSM)

Purpose

When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible.

Provided CSM is activated, every menu from CSM can be used as check for the back end chain video.So for all CSM content displayed, it could be determined that the back end video chain is working.

When CSM is activated and there is a USB stick connected to the TV set, the software will dump the CSM content to the USB stick. The file (CSM_model number_serial number.txt) will be saved in the root of the USB stick. This info can be handy if no information is displayed.

Additional in CSM mode (with USB stick connected), pressing “OK” will create an extended CSM dump file on the USB stick. This file (Extended_CSM_model number_serial number.txt) contains:

• The normal CSM dump information,

• All items (from SAM “load to USB”, but in readable format),

• Operating hours,

• Error codes,

• SW/HW event logs.

To have fast feedback from the field, a flashdump can be requested by development. When in CSM, push the “red” button and key in serial digits ‘2679’ (same keys to form the word ‘COPY’ with a cellphone). A file “Dump_model number_serial number.bin” will be written on the connected USB device. This can take 1/2 minute, depending on the quantity of data that needs to be dumped.

Also when CSM is activated, the LAYER 1 error is displayed via blinking LED.(see also section 5.5 Error Codes

How to Activate CSM

Key in the code “123654” via the standard RC transmitter.

Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

How to Navigate

By means of the “CURSOR-DOWN/UP” knob on the RCtransmitter, can be navigated through the menus.

Contents of CSM

The contents are reduced to 3 pages: General, Software versions and Quality items. The group names itself are not shown anywhere in the CSM menu.

General

• Set type. This information is very helpful for a helpdesk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV set. Note that if an NVM is replaced or is initialized after corruption, the set type content has to be re-written to NVM.The update can be done via the NVM editor available in SAM.

• Production code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, the production code content has to be re-written to NVM. The update can be done via the NVM editor available in SAM.

• Installed date. Indicates the date of the first installation of the TV. This date is acquired by time extraction.

• Options 1. Displays the option codes numbers of option group 1 as set in SAM (Service Alignment Mode).

• Options 2. Displays the option codes numbers of option group 2 as set in SAM (Service Alignment Mode).

• 12NC SSB. Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. The update can be done via the NVM editor available in SAM. This identification number is the 12nc number of the SSB.

• 12NC display. Shows the 12NC of the display. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. The update can be done via the NVM editor available in SAM.

• 12NC supply. Shows the 12NC of the power supply. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. The update can be done via the NVM editor available in SAM.

• 12NC RF4CE board. Shows the 12NC of the RF4CE board.

Software versions

• Current main software. Displays the build-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. Example: QF1xx-1.2.3.4

• Standby software. Displays the build-in standby processor software version. Upgrading this software will be possible via USB (see section 5.9 Software Upgrading

Example: STDBY_61.0.0.7

• e-UM version. Displays the electronic user manual SWversion (12NC version number). Most significant number here is the last digit.

• Strings database version. Reflects the latest embedded string database version .

• FPGA video version.Displays the Scan/backlight FPGA software version.Device processes the backlight + boost pwm control, scanning, 3D drive and ambilight buffering.

• 3D dongle software version.Not applicable.

• FRC-V software.Not applicable.

• RF4CE software.Embedded software version located on the RF4CE board.

• FPGA lattice backlight software.

• FPGA HDR software.

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EN 28 QFU2.1E LA5.

19210_076_120504.eps

120504

Active

Off

Semi

St by

Mains

off

GoToProtection

-WakeUp requested

-Acquisition needed

- stby requested and no data Acquisition required

St by requested

WakeUp

requested

Protection

WakeUp

requested

(SDM)

GoToProtection

(triggered during startup

by standby µP)

Service Modes, Error Codes, and Fault Finding

Quality items

• Signal quality. Bad / average /good (not for DVB-S).

• Ethernet MAC address. Displays the MAC address present in the SSB.

• Wireless MAC address. Displays the wireless MAC address to support the Wi-Fi functionality.

• BDS key. Indicates if the set is in the BDS status.

• CI module. Displays status if the common interface module is detected.

• CI + protected service. Yes/No.

• Event counter : S : 000X 0000(number of software recoveries : SW EVENT-LOG #(reboots) S : 0000 000X (number of software events : SW EVENTLOG #(events) H : 000X 0000(number of hardware errors) H : 0000 000X (number of hardware events : SW EVENTLOG #(events).

• Coldboot counter. Neglect “BDS mode settings”

• Fastcoldboot counter. Neglect “BDS mode settings”

• Hotboot counter. Neglect “BDS mode settings”

• Application hotboot counter. Neglect “BDS mode settings”

How to Exit CSM

Press “MENU” (or "HOME") / “Back” key on the RC-transmitter.

5.3 Start-up

As described, the start-up diagrams below, documents which supplies are present at any certain moment.

2012-Oct-12

Figure 5-4 Transition diagram

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Service Modes, Error Codes, and Fault Finding

19210_080_120504.eps

120504

Start AVC system

Off

Standby Supply starts running.

All standby supply voltages become available.

st-by µP resets, resulting in a high impedant output

stage of the I/O ports.

Stand by or

Protection

AC~ Mains is applied

start keyboard scanning, RC detection.

Wake up reasons are off.

If the protection state was left by short circuiting the

SDM pins, detection of a protection condition during

startup shall stall the startup. Protection conditions

occuring in a playing set shall be ignored. The

protection mode shall not be entered.

12V platform is turned on, automatically enabling the

low voltage DCDC converter outputs

Enable the supply detect io n algorithm

Switch ON Platform supply by switching High the

STANDBYn line.

Initialise I/O pins of th e st-by µP

- Keep AVC system in reset (internal signal)

- Switch RESET-FUSION-OUTn LOW

- Switch RESET-HDMI-MUXn LOW

- Switch RESET-ETHERNETn LOW

- Switch AUDIO-MUTEn LOW

- Switch SPLASH-ON LOW

- Switch LCD-PWR-ONn High

Detect2 high received

within 2 seconds?

12V error: Layer1: 3

Layer2: 16

Enter protection

Yes

Wait 300ms

Switch followin g lines asap:(part of preBOOT) (GPIO2): LOW

CTRL-DISP2 (GPIO3): LOW CTRL-DISP3 (GPIO8): LOW CTRL-DISP4 (BKLGON): LOW 3D-LR (PWM0): LOW BL-SPI-CS_BL-I-CTRL (PWM1): LOW BL-DIM (BOOST): LOW

All display related I/O lines should be LOW as long as the Tcon is not powered to avoid leakage current and tcon startup problems. These lines will furtheron be dynamically controlled by the mainSW.

Wait 10ms

Switch RESET-FUSION-OUTn, RESET-

HDMI-MUXn , RESET-ETHERNETn High

Small delay between AVC boot and other platform ICs is preferred to limi t rush-in current on Platform.

Switch ENABLE-WOLAN high to power Ethernet PHY

and Wifi dongle

Switch ENABLE-WOLANn high to power Ethernet

PHY and internal Wifi dongle if Networked Standby

was Off in the Standby mode.

Startup shall continue from the moment a valid detection is received.

EN 29QFU2.1E LA 5.

Figure 5-5 “Off” to “Semi Stand-by” flowchart (part 1)

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120504

Yes

Semi-Standby

3-th try?NoSwitch Standby I/O l ine LOW

Switch AVC in reset

Enter protection

Wake up reason

coldboot to Active mode?

Startup screen cfg file

present?

yes

AUDIO-MUTEn is switched by MIPS code later on in the startup process when audio

needs to be released

Switch RESET-FUSION-OUTn, RESET-

HDMI-MUXn , RESET-ETHERNETn Low

Boot is failing

Reset-lines are switched

MIPS boots

Standby µP monitors boot process and will

init a restart if Boot

process hampers

TV application starts

Set was

started with

SDM pin?

Yes

Ignore boot failure:

Stall the startup process.

Blink Layer2 error 53.

Enter protection without

turning off the supplies

Wait 4 seconds before restarting

Blink error code

Layer 1 error 2

MIPS sends out startup screen

MIPS starts up the display.

Startup screen visible

Service Modes, Error Codes, and Fault Finding

Figure 5-6 “Off” to “Semi Stand-by” flowchart (part 2)

2012-Oct-12

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