Infinity sensor module139
Keyboard control panel143
AL1,16 LED Everlight single spectra144
AL1,13 LED Everlight single spectra147
AL1,12 LED Everlight single spectra150
AL1, 10 LED Everlight single spectra152
AL1,9 LED Everlight single spectra155
AL1,7 LED Everlight single spectra157
11. Styling Sheets
6000 series 32"159
6000 series 37"160
6000 series 42"161
Infinity series 42"162
6000 series 47"163
Infinity series 47"164
6000 series 55"165
Published by ER/TY 1270 QualityPrinted in the NetherlandsSubject to modificationEN 3122 785 19283
All rights reserved. Specifications are subject to change without notice. Trademarks are the
property of Koninklijke Philips Electronics N.V. or their respective owners.
TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust
earlier supplies accordingly.
PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Phili ps Electronics N.V.
Technical Specifications, Diversity, and Connections
Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy=
Grey, Rd= Red, Wh= White, Ye= Yellow.
2.3.1Connections
1 - USB2.0
1-+5V k
2 -Data (-) jk
3 -Data (+) jk
4 -Ground Gnd H
2012-Oct-12
Figure 2-2 USB (type A)
Figure 2-1 Connection overview
2- HDMI 1, 2, 3, 4: Digital Video - In, Digital Audio with ARC
- In/Out
1 -D2+ Data channel j
2 -Shield Gnd H
3 -D2- Data channel j
4 -D1+ Data channel j
5 -Shield Gnd H
6 -D1- Data channel j
7 -D0+ Data channel j
8 -Shield Gnd H
9 -D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink/CEC Control channel jk
14 - ARC Audio Return Channel k
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
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18 - +5V j
Figure 2-3 HDMI (type A) connector
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19 - HPD Hot Plug Detect j
20 - Ground Gnd H
3 - Cinch: S/PDIF - Out
Bk -Coaxial 0.4 - 0.6V
/ 75 ohm kq
PP
4 - Head phone (Output)
Bk -Head phone 32 - 600 ohm / 10 mW ot
5 - Common Interface
68p- See Figure 10-4-47
B07D, Common interfacejk
6 - Video RGB - In, CVBS - In/Out, Audio - In/Out (optional
via break-out cable)
20
21
10000_001_090121.eps
2
1
090121
Figure 2-4 SCART connector
1 -Audio R 0.5 V
2 -Audio R 0.5 V
3 -Audio L 0.5 V
4 -Ground Audio Gnd H
/ 1 kohm k
RMS
/ 10 kohm j
RMS
/ 1 kohm k
RMS
5 -Ground Blue Gnd H
6 -Audio L 0.5 V
7 -Video Blue 0.7 V
/ 10 kohm j
RMS
/ 75 ohm jk
PP
8 -Function Select 0 - 2 V: INT
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 -Ground Green Gnd H
10 - n.c.
11 - Video Green 0.7 V
/ 75 ohm j
PP
12 - n.c.
13 - Ground Red Gnd H
14 - Ground P50 Gnd H
15 - Video Red 0.7 V
16 - Status/FBL 0 - 0.4 V: INT
/ 75 ohm j
PP
1 - 3 V: EXT / 75 ohm j
17 - Ground Video Gnd H
18 - Ground FBL Gnd H
19 - Video CVBS/Y 1 V
20 - Video CVBS 1 V
21 - Shield Gnd H
/ 75 ohm k
PP
/ 75 ohm j
PP
7 - RJ45: Ethernet
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1 -TD+ Transmit signal k
2 -TD- Transmit signal k
3 -RD+ Receive signal j
4 -CT Centre Tap: DC level fixation
5 -CT Centre Tap: DC level fixation
6 -RD- Receive signal j
7 -GND Gnd H
8 -GND Gnd H
8 - Cinch: Video YPbPr - In, Audio - In (optional via breakout cable)
Gn -Video Y 1 V
Bu -Video Pb 0.7 V
Rd - Video Pr 0.7 V
Rd - Audio - R 0.5 V
Wh -Audio - L 0.5 V
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
9 - VGA: Video RGB - In
Figure 2-6 VGA Connector
1 -Video Red 0.7 V
2 -Video Green 0.7 V
3 -Video Blue 0.7 V
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm j
PP
4-n.c.
5 -Ground Gnd H
6 -Ground Red Gnd H
7 -Ground Green Gnd H
8 -Ground Blue Gnd H
9-+5V
+5 V j
DC
10 - Ground Sync Gnd H
11 - n.c.
12 - DDC_SDA DDC data j
13 - H-sync 0 - 5 V j
14 - V-sync 0 - 5 V j
15 - DDC_SCL DDC clock j
10 - Cinch: Audio - In (VGA/DVI)
Rd - Audio R 0.5 V
Wh -Audio L 0.5 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
11 - Aerial - In
--IEC-type (EU) Coax, 75 ohm D
12 - Service Connector (UART)
1 -Ground Gnd H
2 -UART_TX Transmit k
3 -UART_RX Receive j
2.4Chassis Overview
Figure 2-5 Ethernet connector
Refer to chapter Block Diagrams for PWB/CBA locations.
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Precautions, Notes, and Abbreviation List
3.Precautions, Notes, and Abbreviation List
Index of this chapter:
3.1 Safety Instructions
3.2 Warnings
3.3 Notes
3.4 Abbreviation List
3.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 M and 12 M.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
3.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
3.3Notes
3.3.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode with a colour bar signal and stereo
sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and
picture carrier at 475.25 MHz for PAL, or 61.25 MHz for
NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
2012-Oct-12
3.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 k).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).
•All capacitor values are given in micro-farads (10
nano-farads (n 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed on the Philips
Spare Parts Web Portal.
3.3.3Spare Parts
For the latest spare part overview, consult your Philips Spare
Part web portal.
3.3.4BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: http://www.atyourservice-magazine.com
“Magazine”, then go to “Repair downloads”. Here you will find
Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile.
Where applicable and available, this profile is added to the IC
Data Sheet information section in this manual.
3.3.5Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin. If lead-free solder paste is
required, please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
3.3.6Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
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-9
), or pico-farads (p 10
. Select
-12
-6
),
).
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Precautions, Notes, and Abbreviation List
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result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production centre (e.g.
SN is Lysomice, RJ is Kobierzyce), digit 3 refers to the B.O.M.
code, digit 4 refers to the Service version change code, digits 5
and 6 refer to the production year, and digits 7 and 8 refer to
production week (in example below it is 2010 week 10 / 2010
week 17). The 6 last digits contain the serial number.
Figure 3-1 Serial number (example)
3.3.7Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
3.3.8Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
3.4Abbreviation List
0/6/12SCART switch control signal on A/V
board. 0 = loop through (AUX to TV),
6 = play 16 : 9 format, 12 = play 4 : 3
format
AARAAutomatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to
remove horizontal black bars; keeps
the original aspect ratio
ACIAutomatic Channel Installation:
algorithm that installs TV channels
directly from a cable network by
means of a predefined TXT page
ADCAnalogue to Digital Converter
AFCAutomatic Frequency Control: control
signal used to tune to the correct
frequency
AGCAutomatic Gain Control: algorithm that
controls the video input of the feature
box
AMAmplitude Modulation
APAsia Pacific
ARAspect Ratio: 4 by 3 or 16 by 9
ASFAuto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information
ATSCAdvanced Television Systems
Committee, the digital TV standard in
the USA
ATVSee Auto TV
Auto TVA hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way
AVExternal Audio Video
AVCAudio Video Controller
AVIPAudio Video Input Processor
B/GMonochrome TV system. Sound
carrier distance is 5.5 MHz
BDSBusiness Display Solutions (iTV)
BLRBoard-Level Repair
BTSCBroadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries
B-TXTBlue TeleteXT
CCentre channel (audio)
CECConsumer Electronics Control bus:
remote control bus on HDMI
connections
CLConstant Level: audio output to
connect with an external amplifier
CLRComponent Level Repair
ComPairComputer aided rePair
CPConnected Planet / Copy Protection
CSMCustomer Service Mode
CTIColor Transient Improvement:
manipulates steepness of chroma
transients
CVBSComposite Video Blanking and
Synchronization
DACDigital to Analogue Converter
DBEDynamic Bass Enhancement: extra
low frequency amplification
DCMData Communication Module. Also
referred to as System Card or
Smartcard (for iTV).
DDCSee “E-DDC”
D/KMonochrome TV system. Sound
carrier distance is 6.5 MHz
DFIDynamic Frame Insertion
DFUDirections For Use: owner's manual
DMRDigital Media Reader: card reader
DMSDDigital Multi Standard Decoding
DNMDigital Natural Motion
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Precautions, Notes, and Abbreviation List
DNRDigital Noise Reduction: noise
reduction feature of the set
DRAMDynamic RAM
DRMDigital Rights Management
DSPDigital Signal Processing
DSTDealer Service Tool: special remote
control designed for service
technicians
DTCPDigital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394
DVB-CDigital Video Broadcast - Cable
DVB-TDigital Video Broadcast - Terrestrial
DVDDigital Versatile Disc
DVI(-d)Digital Visual Interface (d= digital only)
E-DDCEnhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display.
EDIDExtended Display Identification Data
(VESA standard)
EEPROMElectrically Erasable and
Programmable Read Only Memory
EMIElectro Magnetic Interference
EPGElectronic Program Guide
EPLDErasable Programmable Logic Device
EUEurope
EXTEXTernal (source), entering the set by
SCART or by cinches (jacks)
FDSFull Dual Screen (same as FDW)
FDWFull Dual Window (same as FDS)
FLASHFLASH memory
FMField Memory or Frequency
Modulation
FPGAField-Programmable Gate Array
FTVFlat TeleVision
Gb/sGiga bits per second
G-TXTGreen TeleteXT
HH_sync to the module
HDHigh Definition
HDDHard Disk Drive
HDCPHigh-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding.
HDMIHigh Definition Multimedia Interface
HPHeadPhone
IMonochrome TV system. Sound
2
CInter IC bus
I
2
I
DInter IC Data bus
2
SInter IC Sound bus
I
carrier distance is 6.0 MHz
IFIntermediate Frequency
IRInfra Red
IRQInterrupt Request
ITU-656The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
SDI), is a digitized video format used
for broadcast grade video.
Uncompressed digital component or
digital composite signals can be used.
2012-Oct-12
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The SDI signal is self-synchronizing,
uses 8 bit or 10 bit data words, and has
a maximum data rate of 270 Mbit/s,
with a minimum bandwidth of 135
MHz.
iTVInstitutional TeleVision; TV sets for
hotels, hospitals etc.
LSLast Status; The settings last chosen
by the customer and read and stored
in RAM or in the NVM. They are called
at start-up of the set to configure it
according to the customer's
preferences
LATAMLatin America
LCDLiquid Crystal Display
LEDLight Emitting Diode
L/L'Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I
LPLLG.Philips LCD (supplier)
LSLoudspeaker
LVDSLow Voltage Differential Signalling
MbpsMega bits per second
M/NMonochrome TV system. Sound
carrier distance is 4.5 MHz
MHEGPart of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services
MIPSMicroprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor
MOPMatrix Output Processor
MOSFETMetal Oxide Silicon Field Effect
Transistor, switching device
MPEGMotion Pictures Experts Group
MPIFMulti Platform InterFace
MUTEMUTE Line
MTVMainstream TV: TV-mode with
Consumer TV features enabled (iTV)
NCNot Connected
NICAMNear Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe.
NTCNegative Temperature Coefficient,
non-linear resistor
NTSCNational Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air)
NVMNon-Volatile Memory: IC containing
TV related data such as alignments
O/COpen Circuit
OSDOn Screen Display
OADOver the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels.
OTCOn screen display Teletext and
Control; also called Artistic (SAA5800)
P50Project 50: communication protocol
between TV and peripherals
PALPhase Alternating Line. Color system
mainly used in West Europe (colour
carrier = 4.433619 MHz) and South
America (colour carrier
PAL M = 3.575612 MHz and
PAL N = 3.582056 MHz)
PCBPrinted Circuit Board (same as “PWB”)
PCMPulse Code Modulation
conditioner)
PIPPicture In Picture
PLLPhase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency
PODPoint Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set)
PORPower On Reset, signal to reset the uP
PSDLPower Supply for Direct view LED
backlight with 2D-dimming
PSLPower Supply with integrated LED
drivers
PSLSPower Supply with integrated LED
drivers with added Scanning
functionality
PTCPositive Temperature Coefficient,
non-linear resistor
PWBPrinted Wiring Board (same as “PCB”)
PWMPulse Width Modulation
QRCQuasi Resonant Converter
QTNRQuality Temporal Noise Reduction
QVCPQuality Video Composition Processor
RAMRandom Access Memory
RGBRed, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced.
RCRemote Control
RC5 / RC6Signal protocol from the remote
control receiver
RESETRESET signal
ROMRead Only Memory
RSDSReduced Swing Differential Signalling
data interface
R-TXTRed TeleteXT
SAMService Alignment Mode
S/CShort Circuit
SCARTSyndicat des Constructeurs
d'Appareils Radiorécepteurs et
SCLSerial Clock I
Téléviseurs
SCL-FCLock Signal on Fast I
SDStandard Definition
SDASerial Data I
SDA-FDAta Signal on Fast I
2
C
2
C
2
C bus
2
C bus
SDISerial Digital Interface, see “ITU-656”
SDRAMSynchronous DRAM
SECAMSEequence Couleur Avec Mémoire.
Colour system mainly used in France
and East Europe. Colour
carriers = 4.406250 MHz and
4.250000 MHz
SIFSound Intermediate Frequency
SMPSSwitched Mode Power Supply
SoCSystem on Chip
SOGSync On Green
SOPSSelf Oscillating Power Supply
SPISerial Peripheral Interface bus; a 4-
wire synchronous serial data link
standard
S/PDIFSony Philips Digital InterFace
SRAMStatic RAM
SRPService Reference Protocol
SSBSmall Signal Board
SSCSpread Spectrum Clocking, used to
reduce the effects of EMI
STBSet Top Box
STBYSTand-BY
SVGA800 × 600 (4:3)
SVHSSuper Video Home System
SWSoftware
Signalling
TSTransport Stream
TXTTeleteXT
TXT-DWDual Window with TeleteXT
UIUser Interface
uPMicroprocessor
UXGA1600 × 1200 (4:3)
VV-sync to the module
VESAVideo Electronics Standards
Association
VGA640 × 480 (4:3)
VLVariable Level out: processed audio
output toward external amplifier
VSBVestigial Side Band; modulation
method
WYSIWYRWhat You See Is What You Record:
record selection that follows main
picture and sound
WXGA1280 × 768 (15:9)
XTALQuartz crystal
XGA1024 × 768 (4:3)
YLuminance signal
Y/CLuminance (Y) and Chrominance (C)
signal
YPbPrComponent video. Luminance and
scaled color difference signals (B-Y
and R-Y)
YUVComponent video
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Mechanical Instructions
4.Mechanical Instructions
Index of this chapter:
4.1 Cable Dressing
4.2 Service Positions
4.3 Assy/Panel Removal
4.4 Set Re-assembly
Notes:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
4.1Cable Dressing
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Figure 4-1 Cable dressing 32"
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Figure 4-2 Cable dressing 32" back cover 2-sided Ambilight
Figure 4-3 Cable dressing 37"
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Mechanical Instructions
Figure 4-4 Cable dressing 37" back cover 2-sided Ambilight
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Figure 4-5 Cable dressing 42" PDL series
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Figure 4-6 Cable dressing 42" PDL series back cover 2-sided Ambilight
2012-Oct-12
Figure 4-7 Cable dressing 42" PFL series
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Figure 4-8 Cable dressing 42" PFL series back cover 2-sided Ambilight
Figure 4-9 Cable dressing 42" PFL series back cover 3-sided Ambilight
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Figure 4-10 Cable dressing 47" PDL series
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Figure 4-11 Cable dressing 47" PDL series back cover 2-sided Ambilight
Figure 4-12 Cable dressing 47" PFL series
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Figure 4-13 Cable dressing 47" PFL series back cover 2-sided Ambilight
2012-Oct-12
Figure 4-14 Cable dressing 47" PFL series back cover 3-sided Ambilight
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Figure 4-15 Cable dressing 55"
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Mechanical Instructions
Figure 4-16 Cable dressing 55" back cover 2-sided Ambilight
4.2Se rvice Positions
For easy servicing of a TV set, the set should be put face down
on a soft flat surface, foam buffers or other specific workshop
tools. Ensure that a stable situation is created to perform
measurements and alignments. When using foam bars take
care that these always support the cabinet and never only the
4.3.1Rear Cover
Warning: Disconnect the mains power cord before removing
the rear cover.
Attention: All sets are equipped with a hatch to disconnect the
keyboard control panel. Ambilight sets are in addition equipped
with a hatch to disconnect the Ambilight units.
These hatches are indicated on the rear cover with
SERVICE h.
It is mandatory to open the hatches and disconnect the
cables prior to removal of the rear cover!
See Figure 4-17
1. For sets equipped with Ambilight: open the hatch that
covers the Ambilight connector and unplug the connector
[1].
2. Remove the hatch that covers the keyboard control panel
connector by removing the screws [3] and releasing the
catches on top of the hatch with a screwdriver (not
indicated on figure).
3. For sets equipped with Ambilight: remove the stand and
swivel block [4].
4. Unplug the keyboard control panel connector located
underneath the keyboard control hatch.
5. Remove remaining fixation screws as indicated in the
overview of Figure 4-19
screen size).
to Figure 4-20 for details.
or Figure 4-20 (depending on
display. Caution: Failure to follow these guidelines can
seriously damage the display!
Ensure that ESD safe measures are taken.
4.3Assy/Panel Removal
6. Execute all actions as depicted in Figure 4-21
Figure 4-28
7. Lift the rear cover from the TV. Make sure that wires and
flat foils are not damaged while lifting the rear cover from
the set.
When re-mounting the backcover: start with the bottom,
followed by pressing the catches in reverse order.
.
to
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2
2
2
2
EN 21QFU2.1E LA4.
Figure 4-17 Rear cover removal -all models -1-
Figure 4-18 Rear cover removal -all models -2-
Figure 4-19 Rear cover removal - 32/37" sets
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Figure 4-21 Pulling bottom of backcover upwards
Figure 4-20 Rear cover removal - 42/47" sets
Figure 4-22 Releasing side catch -1-
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Figure 4-23 Releasing side catch -2-
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Figure 4-24 Releasing side catch -3-
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Figure 4-27 Releasing top catch middle
EN 23QFU2.1E LA4.
Figure 4-25 Pulling bottom edge upwards
Figure 4-26 Releasing top catch right
Figure 4-28 Releasing top catch left
4.3.2SSB
Refer to Figure 4-29
and Figure 4-30 for details.
Some SSBs have a dedicated LVDS connector, requiring
pressing two catches as indicated in the figure, before
removing the LVDS cable.
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position.
•Pay special attention not to damage the EMC foams in the
set. Ensure that EMC foams are mounted correctly.
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5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Start-up
5.4 Service Tools
5.5 Error Codes
5.6 The Blinking LED Procedure
5.7 Protections
5.8 Fault Finding and Repair Tips
5.9 Software Upgrading
5.1Test Points
As most signals are digital, it will be difficult to measure
waveforms with a standard oscilloscope. However, several key
ICs are capable of generating test patterns, which can be
controlled via ComPair. In this way it is possible to determine
which part is defective.
Perform measurements under the following conditions:
•Service Default Mode.
•Video: Colour bar signal.
•Audio: 3 kHz left, 1 kHz right.
5.2Service Modes
Service Default mode (SDM) and Service Alignment Mode
(SAM) offers several features for the service technician, while
the Customer Service Mode (CSM) is used for communication
between the call centre and the customer.
Note: It is possible that, together with the SDM, the main
menu will appear. To switch it “off”, push the “MENU” (or
"HOME") button again.
AnalogueSDM can also be activated by grounding the
solder path on the SSB, with the indication “SDM” (see
figures Service mode pad - front
back.
•DigitalSDM: use the RC-transmitter and key in the code
“062593”, directly followed by the “MENU” (or "HOME")
button.
Note: It is possible that, together with the SDM, the main
menu will appear. To switch it “off”, push the “MENU” (or
"HOME") button again.
EN 25QFU2.1E LA5.
) and Service mode pad -
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the abilities of structured troubleshooting, error code
reading, and software version read-out for all chassis.
(see also section “5.4.1 ComPair
”).
Note: For the new model range, a new remote control (RC) is
used with some renamed buttons. This has an impact on the
activation of the Service modes. For instance the old “MENU”
button is now called “HOME” (or is indicated by a “house” icon).
5.2.1Service Default Mode (SDM)
Purpose
•To create a pre-defined setting, to get the same
measurement results as given in this manual.
•To override SW protections detected by the standby
processor and make the TV start up to the step just before
protection. See section “5.3 Start-up
”.
•To start the blinking LED procedure where only LAYER 2
errors are displayed. (see also section “5.5 Error Codes
Specifications
Table 5-1 SDM default settings
RegionFreq. (MHz)Default system
Europe, AP(PAL/Multi)475.25PAL B/G
Europe, AP DVB-T546.00 PID Video: 0B
06 PID PCR: 0B 06 PID
Audio: 0B 07
•All picture settings at 50% (brightness, colour, contrast).
•Sound volume at 25%.
How to Activate SDM
For this chassis there are two kinds of SDM: an analogueSDM
and a digital SDM. Tuning will happen according Table 5-1
•AnalogueSDM: use the RC-transmitter and key in the
code “062596”, directly followed by the “MENU” (or
“HOME”) button.
DVB-T
”).
.
Figure 5-1 Service mode pad - front
Figure 5-2 Service mode pad - back
After activating this mode, “SDM” will appear in the upper right
corner of the screen (when a picture is available).
How to Exit SDM
Use one of the following methods:
•Switch the set to STANDBY via the RC-transmitter.
•Via a standard customer RC-transmitter: key in “00”sequence.
5.2.2Service Alignment Mode (SAM)
Purpose
•To perform (software) alignments.
•To change option settings.
•To easily identify the used software version.
•To view operation hours.
•To display (or clear) the error code buffer.
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090819
PHILIPS
MODEL:
32PF9968/10
PROD.SERIAL NO:
AG 1A0620 000001
040
39mm
27mm
(CTN Sticker)
Display Option
Code
How to Activate SAM
Via a standard RC transmitter: Key in the code “062596”
directly followed by the “INFO” or “OK” button. After activating
SAM with this method a service warning will appear on the
screen, continue by pressing the “OK” button on the RC.
Contents of SAM
•Hardware Info.
•Operation hours. Displays the accumulated total of
•Errors (followed by maximum 10 errors). The most recent
•Reset Error Buffer. When “cursor right” (or “OK” button)
•Alignments. This will activate the “ALIGNMENTS” sub-
•Options numbers. Extra features for Service. For more
•Initialise NVM. The moment the processor recognizes a
Note: When the NVM is corrupted, or replaced, there is a high
possibility that no picture appears because the display code is
not correct. So, before initializing the NVM via the SAM, a
picture is necessary and therefore the correct display option
has to be entered. Refer to Chapter 6. Alignments
To adapt this option, it’s advised to use ComPair (the correct
values for the options can be found in Chapter 6. Alignments
or a method via a standard RC (described below).
Changing the display option via a standard RC: Key in the
code “062598” directly followed by the “MENU” (or "HOME")
button and “XXX” (where XXX is the 3 digit decimal display
code as mentioned on the sticker in the set). Make sure to key
in all three digits, also the leading zero’s. If the above action is
successful, the front LED will go out (Standby) as an indication
that the RC sequence was correct. After the display option is
changed in the NVM, the TV will go to the Standby mode. If the
NVM was corrupted or empty before this action, it will be
initialized first (loaded with default values). This initializing can
take up to 20 seconds.
2012-Oct-12
Service Modes, Error Codes, and Fault Finding
– A. SW Version. Displays the software version of the
main software (example: QF1XX-1.2.3.4 =
AAABB_X.Y.W.Z).
•AAA= the chassis name.
•BB= Product ID.
•X.Y.W.Z= the software version, where X is the
main version number (different numbers are not
compatible with one another) and Y.W.Z is the sub
version number (a higher number is always
compatible with a lower number).
– B. Standby processor version. Displays the software
version of the standby processor.
– C. Production Code. Displays the production code of
the TV, this is the serial number as printed on the back
of the TV set. Note that if an NVM is replaced or is
initialized after corruption, this production code has to
be re-written to NVM. The update can be done via the
NVM editor available in SAM.
operation hours (not the standby hours). Every time the TV
is switched “on/off”, 0.5 hours is added to this number.
error is displayed at the upper left (for an error explanation
see section “5.5 Error Codes
pressed here, followed by the “OK” button, the error buffer
is reset.
menu. See Chapter 6. Alignments
info regarding option codes, see chapter 6. Alignments
Note that if the option code numbers are changed, these
have to be confirmed with pressing the “OK” button before
the options are stored, otherwise changes will be lost.
corrupted NVM, the “initialise NVM” line will be highlighted.
Now, two things can be done (dependent of the service
instructions at that moment):
– Save the content of the NVM via ComPair for
development analysis, before initializing. This will give
the Service department an extra possibility for
diagnosis (e.g. when Development asks for this).
– Initialise the NVM.
”).
.
for details.
.
)
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Figure 5-3 Location of Display Option Code sticker
•Store - go right. All options and alignments are stored
when pressing “cursor right” or the “OK” button.
•Software maintenance.
– SW Events. In case of specific software problems, the
development department can ask for this info.
– HW Events. In case of specific software problems, the
development department can ask for this info :
- Event 26: refers to a power dip, this is logged after
the TV set reboots due to a power dip.
- Event 17: refers to the power OK status, sensed even
before the 3 x retry to generate the error code.
•Test settings. For development purposes only.
•RF4CE pairing tables. Clear paired remote control. Repairing (coldboot of platform possibly needed) can be done
by pressing the red/blue hot keys simultaneously for a few
seconds.(be sure the distance between the remote control
and TV set RF4CE receiver is less then 30cm). Message
like “Pairing successful”, confirms the match-make.
•Development 1 file versions. Not useful for Service
purposes, this information is mainly used by the
development department.
•Development 2 file versions. Not useful for Service
purposes, this information is mainly used by the
development department.
•Upload to USB. To upload several settings from the TV to
an USB stick, which is connected to the SSB. The items are
“Personal settings”, “Option codes”, “Alignments”,
“Identification data” (includes the set type and prod code +
all 12NC like SSB, display, boards), “History list”. The “All”
item supports the upload of all several items at once.
A directory “repair\” will be created in the root of the
USB stick.
To upload the settings, select each item separately, press
“cursor right” (or the “OK” button), confirm with “OK” and
wait until the message “Done” appears. In case the
download to the USB stick was not successful, “Failure” will
be displayed. In this case, check if the USB stick is
connected properly and if the directory “repair” is present in
the root of the USB stick. Now the settings are stored onto
the USB stick and can be used to download into another TV
or other SSB. Uploading is of course only possible if the
software is running and preferably a picture is available.
This method is created to be able to save the customer’s
TV settings and to store them into another SSB.
Important remark : to upload the “channel list”, select
“Home” => “Setup” => “TV settings” => “General settings”
=> “Channel list copy” => “Copy to USB”.The procedure is
also described in the (electronic) user manual.
•Download from USB. To download several settings from
the USB stick to the TV, same way of working needs to be
followed as described in “Upload to USB”. The “All” item
supports to download all several items at once.
Important remark : to download the “channel list”, select
“Home” => “Setup” => “TV settings” => “General settings”
=> “Channel list copy” => “Copy
to TV”. The procedure is
also described in the (electronic) user manual.
•NVM editor. For Smart TV the set “Type number” must be
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Service Modes, Error Codes, and Fault Finding
EN 27QFU2.1E LA5.
entered correctly.
Also the “Production code” (factory location code), “12NC
SSB”, “12NC display” and “12NC supply” can be entered
here via the RC-transmitter.Be sure the cursor is put fully
to the left (use back key) of the dialog box before enter the
new data.
Correct data can be found on the side/rear sticker.
How to Navigate
•In SAM, the menu items can be selected with the
“CURSOR UP/DOWN” key on the RC-transmitter. The
selected item will be highlighted. When not all menu items
fit on the screen, move the “CURSOR UP/DOWN” key to
display the next/previous menu items.
•With the “CURSOR LEFT/RIGHT” keys, it is possible to:
– (De) activate the selected menu item.
– (De) activate the selected sub menu.
•With the “OK” key, it is possible to activate the selected
action.
How to Exit SAM
Use one of the following methods:
•Switch the TV set to STAND-BY via the RC-transmitter.
•Via a standard RC-transmitter, key in “00” sequence, or
select the “BACK” key.
5.2.3Customer Service Mode (CSM)
Purpose
When a customer is having problems with his TV-set, he can
call his dealer or the Customer Helpdesk. The service
technician can then ask the customer to activate the CSM, in
order to identify the status of the set. Now, the service
technician can judge the severity of the complaint. In many
cases, he can advise the customer how to solve the problem,
or he can decide if it is necessary to visit the customer.
The CSM is a read only mode; therefore, modifications in this
mode are not possible.
Provided CSM is activated, every menu from CSM can be used
as check for the back end chain video.So for all CSM content
displayed, it could be determined that the back end video chain
is working.
When CSM is activated and there is a USB stick connected to
the TV set, the software will dump the CSM content to the USB
stick. The file (CSM_model number_serial number.txt) will be
saved in the root of the USB stick. This info can be handy if no
information is displayed.
Additional in CSM mode (with USB stick connected), pressing
“OK” will create an extended CSM dump file on the USB stick.
This file (Extended_CSM_model number_serial number.txt)
contains:
•The normal CSM dump information,
•All items (from SAM “load to USB”, but in readable format),
•Operating hours,
•Error codes,
•SW/HW event logs.
To have fast feedback from the field, a flashdump can be
requested by development. When in CSM, push the “red”
button and key in serial digits ‘2679’ (same keys to form the
word ‘COPY’ with a cellphone). A file “Dump_model
number_serial number.bin” will be written on the connected
USB device. This can take 1/2 minute, depending on the
quantity of data that needs to be dumped.
Also when CSM is activated, the LAYER 1 error is displayed via
blinking LED.(see also section 5.5 Error Codes
How to Activate CSM
Key in the code “123654” via the standard RC transmitter.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
How to Navigate
By means of the “CURSOR-DOWN/UP” knob on the RCtransmitter, can be navigated through the menus.
Contents of CSM
The contents are reduced to 3 pages: General, Software
versions and Quality items. The group names itself are not
shown anywhere in the CSM menu.
General
•Set type. This information is very helpful for a helpdesk/
workshop as reference for further diagnosis. In this way, it
is not necessary for the customer to look at the rear of the
TV set. Note that if an NVM is replaced or is initialized after
corruption, the set type content has to be re-written to
NVM.The update can be done via the NVM editor available
in SAM.
•Production code. Displays the production code (the serial
number) of the TV. Note that if an NVM is replaced or is
initialized after corruption, the production code content has
to be re-written to NVM. The update can be done via the
NVM editor available in SAM.
•Installed date. Indicates the date of the first installation of
the TV. This date is acquired by time extraction.
•Options 1. Displays the option codes numbers of option
group 1 as set in SAM (Service Alignment Mode).
•Options 2. Displays the option codes numbers of option
group 2 as set in SAM (Service Alignment Mode).
•12NC SSB. Gives an identification of the SSB as stored in
NVM. Note that if an NVM is replaced or is initialized after
corruption, this identification number has to be re-written to
NVM. The update can be done via the NVM editor available
in SAM. This identification number is the 12nc number of
the SSB.
•12NC display. Shows the 12NC of the display. Note that if
an NVM is replaced or is initialized after corruption, this
identification number has to be re-written to NVM. The
update can be done via the NVM editor available in SAM.
•12NC supply. Shows the 12NC of the power supply. Note
that if an NVM is replaced or is initialized after corruption,
this identification number has to be re-written to NVM. The
update can be done via the NVM editor available in SAM.
•12NC RF4CE board. Shows the 12NC of the RF4CE
board.
Software versions
•Current main software. Displays the build-in main
software version. In case of field problems related to
software, software can be upgraded. As this software is
consumer upgradeable, it will also be published on the
Internet.
Example: QF1xx-1.2.3.4
•Standby software. Displays the build-in standby
processor software version. Upgrading this software will be
possible via USB (see section 5.9 Software Upgrading
).
Example: STDBY_61.0.0.7
•e-UM version. Displays the electronic user manual SWversion (12NC version number). Most significant number
here is the last digit.
•Strings database version. Reflects the latest embedded
string database version .
•FPGA video version.Displays the Scan/backlight FPGA
software version.Device processes the backlight + boost
pwm control, scanning, 3D drive and ambilight buffering.
•3D dongle software version.Not applicable.
•FRC-V software.Not applicable.
).
•RF4CE software.Embedded software version located on
the RF4CE board.
•FPGA lattice backlight software.
•FPGA HDR software.
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Active
Off
On
Semi
St by
St by
Mains
on
Mains
off
GoToProtection
-WakeUp requested
-Acquisition needed
- stby requested and
no data Acquisition
required
St by
requested
WakeUp
requested
Protection
WakeUp
requested
(SDM)
GoToProtection
GoToProtection
(triggered during startup
by standby µP)
Service Modes, Error Codes, and Fault Finding
Quality items
•Signal quality. Bad / average /good (not for DVB-S).
•Ethernet MAC address. Displays the MAC address
present in the SSB.
•Wireless MAC address. Displays the wireless MAC
address to support the Wi-Fi functionality.
•BDS key. Indicates if the set is in the BDS status.
•CI module. Displays status if the common interface
module is detected.
•CI + protected service. Yes/No.
•Event counter :
S : 000X 0000(number of software recoveries : SW
EVENT-LOG #(reboots)
S : 0000 000X (number of software events : SW EVENTLOG #(events)
H : 000X 0000(number of hardware errors)
H : 0000 000X (number of hardware events : SW EVENTLOG #(events).
All display related I/O lines should be
LOW as long as the Tcon is not
powered to avoid leakage current and
tcon startup problems.
These lines will furtheron be
dynamically controlled by the mainSW.
Wait 10ms
Switch RESET-FUSION-OUTn, RESET-
HDMI-MUXn , RESET-ETHERNETn High
Small delay between AVC boot and
other platform ICs is preferred to limi t
rush-in current on Platform.
Switch ENABLE-WOLAN high to power Ethernet PHY
and Wifi dongle
Switch ENABLE-WOLANn high to power Ethernet
PHY and internal Wifi dongle if Networked Standby
was Off in the Standby mode.
Startup shall continue from the
moment a valid detection is received.
EN 29QFU2.1E LA5.
Figure 5-5 “Off” to “Semi Stand-by” flowchart (part 1)
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Yes
Semi-Standby
3-th try?NoSwitch Standby I/O l ine LOW
Switch AVC in reset
Enter protection
Wake up reason
coldboot to Active mode?
Startup screen cfg file
present?
yes
No
No
yes
AUDIO-MUTEn is switched by MIPS code
later on in the startup process when audio
needs to be released
Switch RESET-FUSION-OUTn, RESET-
HDMI-MUXn , RESET-ETHERNETn Low
Boot is failing
Reset-lines are switched
MIPS boots
Standby µP monitors
boot process and will
init a restart if Boot
process hampers
TV application starts
Set was
started with
SDM pin?
Yes
Ignore boot failure:
Stall the startup process.
Blink Layer2 error 53.
Enter protection without
turning off the supplies
No
Wait 4 secondsbefore restarting
No
Blink error code
Layer 1 error 2
MIPS sends out startup screen
MIPS starts up the display.
Startup screen visible
Service Modes, Error Codes, and Fault Finding
Figure 5-6 “Off” to “Semi Stand-by” flowchart (part 2)
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Active
Semi Standby
Initialize audio and video
processing IC's and functions
according needed use case.
Assert RGB video blanking
and audio mute
Wait until previous on-state is left more than2
secondsago. (to prevent LCD display problems)
The assumption here is that a fast toggle (<2s) can
only happen during ON->SEMI ->ON. In these states,
the AVC is still active and can provide the 2s delay. A
transition ON->SEMI->STB Y->SEMI->ON cannot be
made in less than 2s, because the standby state will
be maintained for at least 4s.
unblank the video
Wait until valid and stable audio and video, corresponding to the
requested output is delivered
AND
the backlight hasbeen switched on for at least the time which is
indicated in the display file as preheat time
Release audio mute
Set the Ambilight functionality according the last status
settings
No
Start POWER-OK line
detection algorithm as defined
in the CHS service.
return
Display already on?
(cold boot with splash
screen)
Yes
Startup display
(see separate tab)
Display cfg file present
and up to date, according
correct display option?
No
Prepare Start screen Display config
file and copy to Flash
Yes
EN 31QFU2.1E LA5.
Figure 5-7 “Semi Stand-by” to “Active” flowchart
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Semi Standby
Active
Mute all sound outputsaccording
information in the FMS AUDIO
Mute all video outputsswitch off Ambilight (see CHSambilight)
Wait 100ms
Wait until Ambilight has faded out:
Output power Observer should be zero
Switch off POK line detection
algorithm (see CHS service)
Shut down the display
(see separate sheet)
Switch Off LCD backlight
Service Modes, Error Codes, and Fault Finding
Figure 5-8 “Active” to “Semi Stand-by” flowchart
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transfer Wake up reasons to the Stand by µP.
Stand by
Semi Stand by
Disable all supply related protections and switch off
the DC/DC converters (ENABLE-3V3n)
No
Switch OFF all supplies by switching HIGH the
Standby I/O line
Switch AVC system in reset state
Switch reset-USB, Reset-Ethernet and Reset-DVBs
LOW
Important remarks:
release reset audio 10 sec after entering
standby to save power
Also here, the standby state has to be
maintained for at least 4sbefore starting
another state transition.
Wait 10ms
Delay transition until ramping down of ambient light is
finished. *)
If ambientlight functionality wasused in semi-standby
(lampadaire mode), switch off ambient light (see CHS
ambilight)
*) If this is not performed and the set is
switched to standby when the switch off of
the ambilights is still ongoing, the lights will
switch off abruptly when the supply is cut.
Switch RESET-FUSION-OUTn, RESET-HDMI-MUXn ,
RESET-ETHERNETn Low
Switch ENABLE-WOLAN Low to
power off the Ethernet PHY and
Internal Wifi dongle.
Networked Standby
required?
Yes
transfer specific Firmware and Wake up reasons to the
Wifi dongle to allow networked standby
EN 33QFU2.1E LA5.
Figure 5-9 “Semi Stand-by” to “Stand-by” flowchart
back to
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2012-Oct-12
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EN 34QFU2.1E LA5.
10000_036_090121.eps
091118
TO
UART SERVICE
CONNECTOR
TO
UART SERVICE
CONNECTOR
TO
I2C SERVICE
CONNECTOR
TO TV
PC
HDMI
I
2
C only
Optional power
5V DC
ComPair II Developed by Philips Brugge
RC out
RC in
Optional
Switch
PowerModeLink/
Activity
I
2
C
ComPair II
Multi
function
RS232 /UART
Service Modes, Error Codes, and Fault Finding
5.4Service Tools
5.4.1ComPair
Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips
Consumer Electronics products and offers the following:
1. ComPair helps to quickly get an understanding on how to
repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore
capable of accurately indicating problem areas. No
knowledge on I
because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the µP
is working) and all repair information is directly available.
4. ComPair features TV software up possibilities.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair II interface box is connected to the PC via an
USB cable. For the TV chassis, the ComPair interface box and
the TV communicate via a bi-directional cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television, by a combination of
automatic diagnostics and an interactive question/answer
procedure.
How to Connect
This is described in the chassis fault finding database in
ComPair.
Figure 5-10 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs can be
blown!
How to Order
ComPair II order codes:
•ComPair II interface: 3122 785 91020.
•Software is available via the Philips Service web portal.
•ComPair UART interface cable for QF1x.x.
(using 3.5 mm Mini Jack connector): 3138 188 75051.
Note: When you encounter problems, contact your local
support desk.
2012-Oct-12
2
C or UART commands is necessary,
5.5Error Codes
5.5.1Introduction
The error code buffer contains all detected errors since the last
time the buffer was erased. The buffer is written from left to
right, new errors are logged at the left side, and all other errors
shift one position to the right.
When an error occurs, it is added to the list of errors, provided
the list is not full. When an error occurs and the error buffer is
full, then the new error is not added, and the error buffer stays
intact (history is maintained).
To prevent that an occasional error stays in the list forever, the
error is removed from the list after more than 50 hrs. of
operation.
When multiple errors occur (errors occurred within a short time
span), there is a high probability that there is some relation
between them.
•If no errors are there, the LED should not blink at all in
CSM or SDM. No spacer must be displayed as well.
•There is a simple blinking LED procedure for board
level repair (home repair) so called LAYER 1 errors
next to the existing errors which are LAYER 2 errors (see
Table 5-2
– LAYER 1 errors are one digit errors.
– LAYER 2 errors are 2 digit errors.
•In protection mode.
– From consumer mode: LAYER 1.
– From SDM mode: LAYER 2.
•Fatal errors, if I2C bus is blocked and the set reboots, CSM and SAM are not selectable.
– From consumer mode: LAYER 1.
– From SDM mode: LAYER 2.
•In CSM mode.
– When entering CSM: error LAYER 1 will be displayed
•In SDM mode.
– When SDM is entered via Remote Control code or the
•Error display on screen.
– In CSM no error codes are displayed on screen.
– In SAM the complete error list is shown.
Basically there are three kinds of errors:
•Errors detected by the Standby software which lead to protection. These errors will always lead to protection and
an automatic start of the blinking LED LAYER 1 error.
(see section “5.6 The Blinking LED Procedure
•Errors detected by the Standby software which not lead to protection. In this case the front LED should blink
the involved error. See also section “5.5 Error Codes
Error Buffer”. Note that it can take up several minutes
before the TV starts blinking the error (e.g. LAYER 1
error = 2, LAYER 2 error = 15 or 53).
•Errors detected by main software (MIPS). In this case
the error will be logged into the error buffer and can be read
out via ComPair, via blinking LED method LAYER 1-2
error, or in case picture is visible, via SAM.
5.5.2How to Read the Error Buffer
Use one of the following methods:
•On screen via the SAM (only when a picture is visible).
E.g.:
– 00 00 00 00 00: No errors detected
– 23 00 00 00 00: Error code 23 is the last and only
– 37 23 00 00 00: Error code 23 was first detected and
– Note that no protection errors can be logged in the
•Via the blinking LED procedure. See section 5.5.3 How to
Clear the Error Buffer.
back to
div. table
).
by blinking LED.
hardware pins, LAYER 2 is displayed via blinking LED.
detected error.
error code 37 is the last detected error.
error buffer.
”).
, 5.5.4
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Service Modes, Error Codes, and Fault Finding
EN 35QFU2.1E LA5.
•Via ComPair.
5.5.3How to Clear the Error Buffer
Use one of the following methods:
•By activation of the “RESET ERROR BUFFER” command
in the SAM menu.
•If the content of the error buffer has not changed for 50+
hours, it resets automatically.
5.5.4Error Buffer
In case of non-intermittent faults, clear the error buffer before
starting to repair (before clearing the buffer, write down the
content, as this history can give significant information). This to
ensure that old error codes are no longer present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
code and not the actual cause.(e.g. a fault in the protection
detection circuitry can also lead to a protection)
There are several mechanisms of error detection:
•Via error bits in the status registers of ICs.
•Via polling on I/O pins going to the standby processor.
•Via sensing of analog values on the standby processor or
the Mips.
•Via a “not acknowledge” of an I
Take notice that some errors need several minutes before they
start blinking or before they will be logged. So in case of
problems wait 2 minutes from start-up onwards, and then
check if the front LED is blinking or if an error is logged.
Error/
Error Buffer/
Prot
Blinking LEDDeviceDefective Board
2
C communication.
Extra Info
•Rebooting. When a TV is constantly rebooting due to
internal problems, most of the time no errors will be logged
or blinked. This rebooting can be recognized via a ComPair
interface and Hyperterminal (for Hyperterminal settings,
see section “5.8 Fault Finding and Repair Tips
, 5.8.6
Logging). It’s shown that the loggings which are generated
by the main software keep continuing.
•Error 13 (I
2
C bus M3, SSB + SRF bus blocked). Current
situation: when this error occurs, the TV can reboot due to
the blocked bus. The best way for further diagnosis here, is
to check the logging output.
•Error 14 (I
2
C bus M2, BE bus blocked). Current situation:
when this error occurs. The best way for further diagnosis
here, is to check the logging output.
•Error 18 (I
2
C bus M1, FE bus blocked). Current situation:
when this error occurs. The best way for further diagnosis
here, is to check the logging output.
•Error 15 (Fusion doesn’t boot). Indicates that the main
processor was not able to read his bootscript. This error will
point to a hardware problem around the Fusion (supplies
not OK, Fusion device completely dead, link between Mips
and Stand-by Processor broken, etc...)
Other root causes for this error can be due to hardware
problems regarding the DDR’s and the bootscript reading
from the Fusion device.
back to
div. table
•Error 16 (12V). This voltage is made in the power supply
and results in protection (LAYER 1 error = 3) in case of
absence. When SDM (maintain grounding continuously) is
activated we see blinking LED LAYER 2 error = 16.
•Error 17 (Display Supply). Here the status of the “Power
OK” is checked by software, no protection will occur during
failure of the display supply, only error logging. LED
blinking of LAYER 1 error = 3 in CSM, in SDM this gives
LAYER 2 error = 17.
•Error 23 (HDMI mux). When there is no I
2
C
communication towards the HDMI mux after start-up,
LAYER 2 error = 23 will be logged and displayed via the
blinking LED procedure if SDM is switched on.
•Error 24 (I2C switch). When there is no I
communication towards the I
2
C switch, LAYER 2
2
C
error = 24 will be logged and displayed via the blinking LED
procedure when SDM is switched on.
•Error 27 (Channel dec DVB-T2). When there is no I
2
C
communication towards the DVB-T channel decoder,
LAYER 2 error = 27 will be logged and displayed via the
blinking LED procedure if SDM is switched on.
•Error 28 (Channel dec DVB-S2). When there is no I
2
C
communication towards the DVB-S channel decoder,
LAYER 2 error = 28 will be logged and displayed via the
blinking LED procedure if SDM is switched on.
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EN 36QFU2.1E LA5.
Service Modes, Error Codes, and Fault Finding
•Error 31 (Lnb controller). When there is no I2C
communication towards this device, LAYER 2 error = 31
will be logged and displayed via the blinking LED
procedure if SDM is activated.
•Error 34 (Tuner). When there is no I
2
C communication
towards the tuner during start-up, LAYER 2 error = 34 will
be logged and displayed via the blinking LED procedure
when SDM is switched on.
•Error 35 (main NVM). When there is no I
communication towards the main NVM during start-up,
LAYER 2 error = 35 will be displayed via the blinking LED
procedure when SDM is switched “on”. All service modes
(CSM, SAM and SDM) are accessible during this failure,
observed in the Uart logging as follows: "<< ERRO >>>
PFPOW_.C: First Error (id19, Layer_1= 2 Layer_= 35)".
•Error 36 (Tuner DVB-S). When there is no I
communication towards the DVB-S tuner during start-up,
LAYER 2 error = 36 will be logged and displayed via the
blinking LED procedure when SDM is switched “on”.
•Error 37 (Class-D). When there is no I
2
C communication
towards the Class-D amplifier during start-up, LAYER 2
error = 37 will be logged and displayed via the blinking LED
procedure when SDM is switched “on”.
•Error 38 (FPGA ScanBacklight). When there is no I
communication towards this FPGA device during start-up,
LAYER 2 error = 38 will be logged and displayed via the
blinking LED procedure when SDM is switched “on”. This
device supports the backlight + boost pwm control,
scanning, 3D drive and ambilight buffering.
•Error 42 (Temp sensor). Only applicable for TV sets
equipped/stuffed with temperature devices.
•Error 43 (Light sensor). When there is no I
communication towards the light sensor device during
start-up, LAYER 2 error = 43 will be logged and displayed
via the blinking LED procedure when SDM is switched “on”.
•Error 44 (Touch control). When there is no I
communication towards the touch control micro processor
during start-up, LAYER 2 error = 44 will be logged and
displayed via the blinking LED procedure when SDM is
switched “on”.
•Error 46 (RF4CE). When there is no I
2
C communication
towards the RF4CE driver during start-up, LAYER 2
error = 46 will be logged and displayed via the blinking LED
procedure when SDM is switched “on”.
•Error 53. This error will indicate that the Fusion device has
read his bootscript (when this would have failed, error 15
would blink) but initialization was never completed because
of hardware problems (NAND flash, DDR...) or software
initialization problems. Possible cause could be that there
is no valid software loaded (try to upgrade to the latest main
software version). Note that it can take a few minutes
before the TV starts blinking LAYER 1 error = 2 or in SDM
(maintain grounding continuously), LAYER 2 error = 53.
5.6The Blinking LED Procedure
5.6.1Introduction
The blinking LED procedure can be split up into two situations:
•Blinking LED procedure LAYER 1 error. In this case the
error is automatically blinked when the TV is put in CSM.
This will be only one digit error, namely the one that is
referring to the defective board (see table “5-2 Error code
overview”) which causes the failure of the TV. This
approach will especially be used for home repair and call
centres. The aim here is to have service diagnosis from a
distance.
•Blinking LED procedure LAYER 2 error. Via this
procedure, the contents of the error buffer can be made
visible via the front LED. In this case the error contains
2 digits (see table “5-2 Error code overview
displayed when SDM (hardware pins) is activated. This is
especially useful for fault finding and gives more details
regarding the root cause of the defective board.
2
C
2
C
2
C
2
C
”) and will be
Important remark:
For an empty error buffer, the LED should not blink at all in
CSM or SDM. No spacer will be displayed.
When one of the blinking LED procedures is activated, the front
LED will show (blink) the contents of the error buffer. Error
codes greater then 10 are shown as follows:
1. “n” long blinks (where “n” = 1 to 9) indicating decimal digit
2. A pause of 1.5 s
3. “n” short blinks (where “n”= 1 to 9)
4. A pause of approximately 3 s,
5. When all the error codes are displayed, the sequence
finishes with a LED blink of 3 s (spacer).
6. The sequence starts again.
Example: Error 12 8 6 0 0.
After activation of the SDM, the front LED will show:
1. One long blink of 750 ms (which is an indication of the
decimal digit) followed by a pause of 1.5 s
2. Two short blinks of 250 ms followed by a pause of 3 s
3. Eight short blinks followed by a pause of 3 s
4. Six short blinks followed by a pause of 3 s
2
C
5. One long blink of 3 s to finish the sequence (spacer).
6. The sequence starts again.
5.6.2How to Activate
Use one of the following methods:
•Activate the CSM. The blinking front LED will show the
layer 1 error(s), this works in “normal operation” mode or
automatically when the error/protection is monitored by the
Standby processor.
In case no picture is shown and there is no LED blinking,
read the logging to detect whether “error devices” are
mentioned. (see section “5.8 Fault Finding and Repair
Tips, 5.8.6 Logging”).
•Activate the SDM. The blinking front LED will show the
entire content of the LAYER 2 error buffer, this works in
“normal operation” mode or when SDM (via hardware pins)
is activated when the tv set is in protection.
5.7Protections
5.7.1Software Protections
Most of the protections and errors use either the standby
microprocessor or the MIPS controller as detection device.
Since in these cases, checking of observers, polling of ADCs,
and filtering of input values are all heavily software based,
these protections are referred to as software protections.
There are several types of software related protections, solving
a variety of fault conditions:
•Related to supplies: presence of the +5V, +3V3 and 1V2
needs to be measured, no protection triggered here.
•Protections related to breakdown of the safety check mechanism. E.g. since the protection detections are done
by means of software, failing of the software will have to
initiate a protection mode since safety cannot be
guaranteed any more.
Remark on the Supply Errors
The detection of a supply dip or supply loss during the normal
playing of the set does not lead to a protection, but to a cold
reboot of the set. If the supply is still missing after the reboot,
the TV will go to protection.
Protections during Start-up
During TV start-up, some voltages and IC observers are
actively monitored to be able to optimize the start-up speed,
and to assure good operation of all components. If these
monitors do not respond in a defined way, this indicates a
malfunction of the system and leads to a protection. As the
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Page 37
Service Modes, Error Codes, and Fault Finding
EN 37QFU2.1E LA5.
observers are only used during start-up, they are described in
the start-up flow in detail (see section “5.3 Start-up
5.8Fault Finding and Repair Tips
Read also section “5.5 Error Codes, 5.5.4 Error Buffer, Extra
Info”.
5.8.1Ambilight
Due to the aging process on the LED’s fitted on the Ambilight
module, there can be a difference in the colour and/or light
output of the spare ambilight modules in comparison with the
originals ones contained in the TV set. Via SAM => alignments
=> ambilight, the spare module can be fine-tuned.
Other possibility: the original values can also be recovered via
SAM, Upload to USB => alignments. Now the original settings
are on the USB stick and can be reloaded into another SSB
(NVM).
5.8.2CSM
When CSM is activated and there is a USB stick connected to
the TV, the software will dump the complete CSM content to the
USB stick. The file (Csm.txt) will be saved in the root of the USB
stick. If this mechanism works it can be concluded that a large
part of the operating system is already working (MIPS, USB...)
5.8.3DC/DC Converter
Description
Input power for the TV platform comes from the main power
supply that delivers +3V3STANDBY (pin 1 of connector 1M95)
and +12V (pins 5,6 of the same connector). +3V3STANDBY
(3.3V nominal) is the permanent voltage, supplying the standby
microprocessor inside the Fusion chip while +12V is started by
the STANDBY signal (connector 1M95, pin 2) when going from
high to low. +12V is split in three branches via fuses 1UA0
(+12Va), 1UA1 (+12Vb) and 1UP1(+12-DVBS):
•+12Va serves as input voltage for the switching voltage
regulators that deliver +1V1-FD and +1V5.
•+12Vb is used as input voltage for the switching voltage
regulators that deliver +3V3 and +5V.
•+12V-DVBS (if DVB-S functionality is present) goes to 12V
to +1V0-DVBS and 12V to +V-LNB switching regulators.
The on board power supply consists of 4 switching voltage
regulators (6 in case of DVB-S version), 6 linear voltage
regulators (7 in case of DVB-S version) one power switch
delivering +3V3AL for Ambilight driver boards and an overcurrent protection for 12V (AMBI-POWER) Ambilight boards.
All switching voltage regulators have 12V input voltage and
deliver:
•+1V0-DVBS core supply voltage for DVB-S2 demodulator
(1.02V nominal), stabilized close to the point of load by
means of SENSE+1V0-DVBS signal.
•+1V1-FD Fusion main core supply voltage (0.95V...1.2V depending on DVS1 signal), stabilized close to the point of
load by means of SENSE+1V1-FD signal.
•+1V5 supply voltage (1.53V nominal), for the DDR3
memories and DDR3 interface of the Fusion chip.
•+3V3 supply voltage (3.37V nominal): overall 3.3V for on
board IC’s and for WiFi module, also used as input voltage
for linear voltage regulators delivering +1V1-FA, +1V2-FA
and +2V5.
•+5V (5.15V nominal) for USB, WiFi, Conditional Access
Module and via linear voltage regulators, the DVB-T and
DVB-S tuner supplies.
•+V-LNB (13V or 18V) supply for outdoor satellite reception
equipment.
The linear voltage regulators are providing:
”).
•+1V1-FA supply voltage (1.10V nominal, from +3V3) for
low power analog (PLL) blocks inside Fusion chip.
•+1V2-MIPS supply voltage (1.05...1.3V depending on
DVS2 signal, input voltage: +1V5) for Fusion auxiliary core.
•+1V2-FE supply voltage (1.20V nominal, from +1V5) for
HDMI multiplexer and (if present) DVB-T2 demodulator IC
device.
•+1V2-FA supply voltage (1.20V nominal, from +3V3) for
higher power analog Fusion internal blocks (mainly video
ADC’s).
•+2V5 supply voltage (2.5V nominal, from +3V3) for LVDS
(or Vby1) interface and various other internal blocks of
Fusion.
•+3V3 supply voltages (3.3V nominal, from +5V) for RF
tuners, separate linear regulator per tuner.
Supply voltages +1V1-FD, +1V5 and +1V2-MIPS are started
immediately when +12V rises above the 5V level. The rest of
the supply voltages (+5V, +3V3, +2V5, +1V2-FA and +1V1-FA
are turned on by signal DETECT12V when becomes
tuners are supplied from their respective linear voltage
regulators when +5V starts.+1V0-DVBS is started almost at the
same time, when +2V5-DVBS (derived from +3V3-DVBS via
the equivalent diode 7RC2) rises.
DETECT12V becomes high when +12V rises above 10V and
stays above 9.5V (0.5V hysteresis).
+3V3AL will become available when enabled via software
(signal ENABLE-3V3-AMBI high).In case of TV sets having
Ambilight consumption from 12V + higher than 1A, the
electronic protection circuit (7UAC and surrounding
components) is used instead of fuse 1UA2. AMBI-POWER
should be available shortly (100 ms) after +12V starts if there
is no load on it. The over-current trigger level is around 4.1A.
Once triggered, it can be reset by removing the shortcircuit
cause and keeping it under no load condition for about 100 ms.
+V-LNB value is determined via software: around 13V for
vertical polarized satellite channels and around 18V for the
horizontal ones. Maximum current is limited in both cases to
400mA
Debugging
The best way to find a failure in the DC/DC converters is to
check their start-up sequence at power “on”, presuming that
the external supply is operational. Take the STANDBY signal
"high"-to-"low" transition as trigger reference and check the
power start-up sequence as described above.
Tips
•Behaviour comparison with a working Fusion platform can
be a fast way to locate failures.
•Check first the integrity of fuses 1UA0, 1UA1 and (if
present) 1UA2 and 1UP1.
•If a fuse is found interrupted: check the respective +12Va
(or +12Vb or +12V-DVBS) short circuit with all of the
derived supply voltages, for example: a +12Va ->+1V5
short circuit will probably be caused by a defective 7UB5
integrated circuit.
•Switching frequency should be around 400KHz for 12V to
+V-LNB switching voltage regulator, 500KHz for +12V to
+1V1-FD and 600KHz...700KHz for the others.
•When a short circuit to GND is found on one of the supply
voltage delivered by a switching voltage regulator, then try
first removing the power coil(s) from the output filter of the
converter, this to point the location of the short circuit (at
converter side or at load side).
5.8.4Power Supply Unit
For fault finding tips, refer to section 7.2.1
.
high. The
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Service Modes, Error Codes, and Fault Finding
5.8.5Exit “Factory Mode”
To exit this mode, push the “VOLUME minus” button on the
TV’s local keyboard for 10 seconds (this disables the
continuous mode).
Then push the “SOURCE” button for 10 seconds until to exit the
“Factory mode”.
5.8.6Logging
When something is wrong with the TV set (f.i. the set is
rebooting) you can check for more information via the logging
in Hyperterminal. The Hyperterminal is available in every
Windows application via Programs, Accessories,
Communications, Hyperterminal. Connect a “ComPair UART”cable (3138 188 75051) from the service connector in the TV to
the “multi function” jack at the front of ComPair II box.
Required settings in ComPair before starting to log:
- Start up the ComPair application.
- Select the correct database (open file “QFU1X.X”, this will set
the ComPair interface in the appropriate mode).
- Close ComPair
After start-up of the Hyperterminal, fill in a name (f.i. “logging”)
in the “Connection Description” box, then apply the following
settings:
1. COMx
2. Bits per second = 115200
3. Data bits = 8
4. Parity = none
5. Stop bits = 1
6. Flow control = none
During the start-up of the TV set, the logging will be displayed.
This is also the case during rebooting of the TV set (the same
logging appears time after time). Also available in the logging
is the “Display Option Code” (useful when there is no picture),
look for item “display number xxx” in the beginning of the
logging. Tip: when there is no picture available during rebooting
you are able to check for “error devices” in the logging (LAYER
2 error) which can be very helpful to determine the failure cause
of the reboot. For protection state, there is no logging.
5.8.7Guidelines Uart logging
Description possible cases:
Uart loggings are displayed:
•When Uart loggings are coming out, the first conclusion we
can make is that the TV set is starting up and
communication with the flash RAM seems to be supported.
The Fusion processor is able to read and write in the
DRAMs.
•We can not yet conclude: Flash RAM and DRAMs are fully
operational/reliable.There still can be errors in the data
transfers, DRAM errors, read/write speed and timing
control.
No Uart logging at all:
•No startup will end up in a blinking LED status: error
LAYER 1 = “2”, error LAYER 2 = “53” (startup with SDM
solder paths continuous short).
•Error LAYER 2 = “15” (hardware cause) is more related to
a supply issue while error LAYER 2 = “53” (software cause)
refers more to boot issues.
•Some failures are indicated by error codes in the logging,
check with error codes table (see Table “5-2 Error code
overview”). e.g. => <<<ERROR>>>PLFPOW_MERR.C :
First Error (id=10,Layer_1=2,Layer_2=23).
2
C bus errors.
•I
•Not all failures or error messages should be interpreted as
fault. For instance root cause can be due to wrong option
codes settings => e.g. “FpgaDimmingPresent: False/True”.
2012-Oct-12
In the Uart log startup script we can observe and check the
enabled loaded option codes.
Defective sectors (bad blocks) in the Nand Flash can also be
reported in the logging.
Startup in the SW upgrade application and observe the Uart
logging:
Starting up the TV set in the Manual Software Upgrade mode
will show access to USB, meant to copy software content from
USB to the DRAM. Progress feedback can be found in the
logging.
Startup in Jett Mode:
Check Uart logging in Jet mode mentioned as : “JETT UART
READY”.
5.8.8Loudspeakers
Make sure that the volume is set to minimum during
disconnecting the speakers in the ON-state of the TV. The
audio amplifier can be damaged by disconnecting the speakers
during ON-state of the set!
5.8.9Power Supply
In case of no picture when CSM (test pattern) is activated and
backlight doesn’t light up, it’s recommended first to check the
LED drivers on the PSL(S) + wiring (LAYER 2 error = 17 is
displayed in SDM).
5.8.10 Display option code
Attention: In case the SSB is replaced, always check the
display option code number (group 2, first option number e.g.
“44855”) in SAM, even when picture is available. Performance
with the incorrect display option code can lead to unwanted
side-effects for certain conditions.
Also supported in this chassis:
While in the download application (start up in TV mode + “OK”
button pressed), the display option code can be changed via
062598 HOME XXX special SAM command (XXX=display
option in 3 digits).
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110804
Bluearrows: traces of friction
Redarrows: damaged components
19070_202_110728.eps
110804
Significant risk of damaging the board
by the fixation point
SSB fixation points
EN 39QFU2.1E LA5.
5.8.11 SSB Replacement
Follow the instructions in the flowchart in case a SSB has to be
exchanged. See table 5-3 SSB replacement instructions
Step #Action to doAdvise / Attention points / Remarks
1Ensure ESD protection by using a wristband2If SSB is still functional: Go via SAM to “upload to USB” and copy Personal
settings - Option codes - Alignments (Presets) - Set Identification.
Advice: because of differences in memor y allocation, it is adv ised to up grade
main SW before copying data from existing SSB. Copy of Preset list is
possible from normal user interface.
3Disconnect set from mains and from antenna.Safety and ESD!
4Open the set and disconnect LVDS flat cable. Disconnect other cables /
connections.
5Dismount the (defective) SSB from the set.Do not damage SSB copper tracks with you r tools! Do not scratch bo ttom of SSB (be ve ry ca reful
6Place new SSB in the set, and fixate/mount carefully.Do not damage SSB copper tracks with your tools! Do no t scratch bottom o f SSB (be ve ry ca reful
7Connect PSU and other connectors. Insert the optional WiFi module.Make sure that the connectors are correctly plugged-in and locked (click). Special attention for the
8Connect LVDS connector(s).Be very careful: wrong or bad connection can damage the TCON part on the SSB and damage
9Connect set to mains and switch TV “On”. Check start-up of the set, backlight switching “On”.
10If the set does not start (or reboots) check:
- The connectors from the power supply,
- The power supply cable and connection pins,
- LVDS cable connection.
11Before programming the new SSB, upgrade to latest software. If set is starting
up in software upgrade mode, then first install new software via software
Upgrade Menu or via the autorun.upg file.
12If set is starting up without picture or menu (OSD), first program the correct
Display Option codes.
13Go to SAM and program “Set type” and “Serial number”. This is possible via
the NVM editor and virtual keyboard. In case personal settings were
recovered from the defective SSB, you can use an “Upload from USB”.
14Check if option codes are correct, a nd keys are present. SSBs with integrate d
TCON needs TCON alignment in SAM.
15Update to latest software (Standby and main software). This step is necessary
to make sure that the (optional) 200Hz T-CON board has the latest software.
16Once the set is playing, check cable connection between PSU and SSB, by
moving the cable if there are no bad connections.
17Fill in the Electronic DDF (Defect Description Form ): Fault symptom , TV type
and TV serial number.
18Install presets or check if all presets are OK. Check in CSM if Type number,
Serial number, Main and Standby software are correct.
19Check connectivity to Net TV and DLNA. Check AmbiLight functionality.Only for sets having these functionalities.
20Inform customer about Memory Card, USB, or Hard drive PVR (Personal
Video Recording) recordings.
For a more general overview of steps to follow, refer to figure
5-13 SSB replacement flowchart
.
Upload to USB: A directory “repair” will be created on the USB, and all data will be copied in this
directory. On sets with software before Q552-xx-140-x-x, there was an issue by copying the
program map table, so it is advised to reinstall the programs from Virgin mode instead of using
copy via USB.
Always take care for ESD! Be extra careful when removing connectors!
by moving SSB over SSB supports). See Figure 5-11 and Figure 5-12.
by moving SSB over SSB supports). See Figure 5-11 and Figure 5-12.
optional WiFi module: a defective WiFi modu le can gi ve rebo ots or no star t-up of the SSB. I n this
case do a trial without WiFi module.
the LCD display. Check if flat cables are fitted correctly before closing the connector lock.
Power supply connector must “snap” into the socket.
Some SSB’s will start-up in software upgrade mode, and software needs to be installed before you
can program the Display Option codes. It’s adviced to use an autorun.upg file for software
upgrade, this in case you have no OSD on the screen.
Use blind service mode “062598” + “Home” button, directly followed by the
Display Option code (3 digits). Set will switch to Standby after Display Option code is entered.
Programming “Set type” and “Serial number” is mandatory to have all functionality of the set, like
DLNA, Net TV… For certain sets you may need to use ComPair for this.
Validity of HDCP, CI+, Marlin, and WDRM keys can be checked via ComPair.
Even when the SSB already has the latest so ftware, it is man datory to upgrad e again the softw are
to update the 200 Hz T-CON part. At the end of the main software update process, a dedicated
software is loaded, from the main processor via the LVDS connection, to upgrade the
200 Hz T-CON part. For certain LCD displays, a dedicated Display software patch (autoscript) is
available. See General Service info GSC_85590.
Check the two power connectors 1M95 and 1M99. Bad contact or bad connection here can give
reboots.
It is mandatory to fill in the E-DDF form (see the “At Your Service” web portal).
Special attention for Standby softw are: check if Stand by software ID i s matching with th e D-RAM’s
mounted on the SSB (2 × Elpida = 73, 4 × Elpida = 64, 2 × Hynix = 72, 4 × Hynix = 63).
Inform customer that previous recordings mad e on Memory Card (movie do wnload), USB, or Har d
drive will be lost. USB or Hard driv e needs to be re-fo rmatted and match ed with new SSB ( WDRM
Keys!).
go to SAM and save the current TV settings via“Upload to USB”
Set isstill operating?
Yes
1.
Dismount the defective SSB.
2. Replace the SSB by a Service SSB.
Set behaviour?
Yes
No
No
Instruction note SSB replacement Q55x.x
Before starting:
- prepare a USB memory stick with the latest software
- download the latest Main Software (Fus) from www.p4c.philips.com
- unzip this file
- create a folder ”upgrades” in the root of a USB stick (size > 50 MB) and
save the autorun.upg file in this "upgrades" folder.
Note: it is possible to rename this file, e.g."Q54x_SW_version.upg"; this in
case there are more than one "autorun.upg" files on the USB stick.
No picture displayed
Picture displayed
Set is starting up without software
upgrade menu appearing on screen
Picture displayed
Set is starting up with software
upgrade menu appearing on screen
Due to a possible wrong display option code in the received Service
SSB (NVM), it’s possible that no picture is displayed. Due to this
the download application will not be shown either. This tree enables you
to load the main software step-by-step via the UART logging on the PC
(this for visual feedback).
Start-up the set
1) Start up the TV set, equiped with the Service SSB,
and enable the U
ART logging on the PC.
2) The TV set will start-up automatically in the
download application if main TV software is not loaded.
3) Plug the prepared USB stick into the TV set. Follow the
instructions in the UART log file, press“Right” cursor key to enter
the list. Navigate to the “autorun.upg” file in the UART logging
printout via the cursor keys on the remote control. When the
correct file isselected, press“Ok”.
4) Press "Do
wn" cursor and “Ok” to start flashing the main
TV software. Printouts like: “L: 1-100%, V: 1-100%and
P: 1-100%”should be visible now in the UART logging.
5) Wait until the message “Operation successful !” is logged in
the UART log and remove all inserted media. Restart the TV set.
1) Plug the USB stick into the TV set and select
the “autorun .upg” file in the display
ed browser.
2) Now the main software will be loaded automatically,
supported by a progress bar.
3) Wait until the message “Operation successful !” is displayed
and remove all inserted media. Restart the TV set.
Set the correct “Display code” via “062598 -HOME- xxx” where
“xxx” is the 3 digit display panel code (see stic
ker on the side
or bottom of the cabinet)
After entering the “Display Option” code, the set is going to
Standby
(= validation of code)
Restart the set
Connect PC via the ComPair interface to Service connector.
Start TV in Jett mode (DVD I + (OSD))
Open ComPair browser Q54x
Program set type number, serial number, and display 12 NC
Prog
ram E - DFU if needed.
Go to SAM and reload settings
via“Download from USB” function.
In case of settings reloaded from USB, the set type,
serial number, display 12 NC, are automatically stored
when entering display options.
- Check if correct “display option” code is programmed.
- Verify “option codes” according to sticker inside the set.
- Default settings fo
r “white drive” > see Service Manual.
Q55x.E SSB Board swap – ER on behalf of VDS
Updated 28-07-2011
If not already done:
Check latest software on Service website.
Update main and Stand-by software via USB.
Check and perform alignments in SAM according to the
Service Manual. Option codes, colour temperature, etc.
Final check of all menus in CSM.
Special attention f
or HDMI Keysand Mac address.
Check if E - D F U is present.
End
Attention point for Net TV: If the set type and serial number are not
filled in, the Net TV functionality will not work. It will not be possible
to connect to the internet.
Saved settings
on USB stick?
Service Modes, Error Codes, and Fault Finding
2012-Oct-12
Figure 5-13 SSB replacement flowchart
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100322
Restart the set
Set is startin g up in Factory mode
Set is starting up in Factor y mod e?
Noisy picture with bands/lines is visible and the
RED LED is continuous on.
An “F” is displayed (and the HDMI 1
input is displayed).
- Press the “volume minus”button on the TVs local keyboard for 5 ~10
seconds
- Press the “SOURCE”button for 10 secondsuntil the “F” disappears
from the screen or the noise on the screen is replaced by “blue mute”
Always check for the latest software version on the service
website in relation to the correct CTN!!!
5.9.1Introduction
The set software and security keys are stored in a NANDFlash, which is connected to the Fusion processor.
It is possible for the user to upgrade the main software via the
USB port. This allows replacement of a software image in a
stand alone set, without the need of an E-JTAG debugger. A
description on how to upgrade the main software can be found
in the electronic User Manual.
Important: When the NAND-Flash must be replaced, a new
SSB must be ordered, due to the presence of the security keys!
(CI +, MAC address, ...).
Perform the following actions after SSB replacement:
1. Set the correct option numbers (see rearcover sticker).
2. Update the TV software => see the eUM (electronic User
Manual) for instructions.
3. Perform the alignments as described in chapter 6 (section
6.5 Reset of Repaired SSB
4. Check in CSM if Set type, MAC address are valid.
For the correct order number of a new SSB, always refer to the
Spare Parts list!
).
Figure 5-15 SSB start-up
Automatic Software Upgrade
In “normal” conditions, so when there is no major problem with
the TV, the main software and the default software upgrade
application can be upgraded with the “AUTORUN.UPG”
(FUS part of the one-zip file: e.g. QF1EU_0.88.0.0.zip). This
can also be done by the consumers themselves, but they will
have to get their software from the commercial Philips website
or via the Software Update Assistant in the user menu (see
eUM). The “autorun.upg” file must be placed in the root of the
USB stick.
How to upgrade:
1. Copy “AUTORUN.UPG” to the root of the USB stick.
2. Insert USB stick in the set while the set is operational. The
set will restart and the upgrading will start automatically. As
soon as the programming is finished, a message is shown
to remove the USB stick and restart the set.
Manual Software Upgrade
In case that the software upgrade application does not start
automatically, it can also be started manually.
How to start the software upgrade application manually:
1. Disconnect the TV from the Mains/AC Power.
2. Press the “OK” button on a Philips TV remote control or a
Philips DVD RC-6 remote control (attention : not supported
by use of RF4CE remote due to the fact this application is
not running yet at the time of the “OK” request). Keep the
“OK” button pressed while reconnecting the TV to the
Mains/AC Power.
3. The software upgrade application will start.
5.9.2Main Software Upgrade
•The “UpgradeAll.upg” file is only used in the factory.
2012-Oct-12
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Attention!
In case the download application has been started manually,
the “autorun.upg” will maybe not be recognized.
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Service Modes, Error Codes, and Fault Finding
What to do in this case:
1. Create a directory “UPGRADES” on the USB stick.
2. Rename the “autorun.upg” to something else, e.g. to
“software.upg”. Do not use long or complicated names,
keep it simple. Make sure that “AUTORUN.UPG” is no
longer present in the root of the USB stick.
3. Copy the renamed “upg” file into this directory.
4. Insert USB stick into the TV.
5. The renamed “upg” file will be visible and selectable in the
upgrade application.
Back-up Software Upgrade Application
If the default software upgrade application does not start (could
be due to a corrupted boot sector) via the above described
method, try activating the “back-up software upgrade
application”.
How to start the “back-up software upgrade application”
manually:
1. Disconnect the TV from the Mains/AC Power.
2. Press the “CURSOR DOWN”-button on a Philips TV
remote control while reconnecting the TV to the Mains/AC
Power.(attention : not supported by use of RF4CE remote
due to the fact this application is not running yet at the time
of the “CURSOR-DOWN” request).
3. The back-up software upgrade application will start.
5.9.3Standby Software Upgrade via USB
EN 43QFU2.1E LA5.
In this chassis it is possible to upgrade the Standby software
via a USB stick. The method is similar as upgrading the main
software via USB.
Use the following steps:
1. Create a directory “UPGRADES” on the USB stick.
2. Copy the Standby software (one-zip file StandbyUpgrade,
e.g. StandbyFactory_61.0.0.00_13.00.00.upg) into this
directory.
3. Insert the USB stick into the TV.
4. Start the download application manually (see section “
Manual Software Upgrade”.
5. Select the appropriate file and press the “OK” button to
upgrade.
5.9.4Content and Usage of the One-Zip Software File
Below the content of the One-Zip file is explained, and
instructions on how and when to use it.
•BLCtrlFPGA_QF1EU_x.x.x.x.zip. Contains the
BLCtrlFPGA software in “upg” format.SW version available
in CSM 2.5 FPGA video version.Attention : no power
interruption allowed during the upgrade process (upgrade
not full proof).
•FUS_QF1EU_x.x.x.x.zip. Contains the “autorun.upg”
which is needed to upgrade the TV main software and the
software download application.
•StandbyUpgrade_QF1EU_x.x.x.x.zip. Contains the
StandbyFactory software in “upg” format.
•ProcessNVM_QF1EU_x.x.x.x.zip. Default NVM content.
Must be programmed via ComPair or can be loaded via
USB, be aware that all alignments stored in NVM are
overwritten here.
5.9.5UART logging 2K12 (see section “5.8 Fault Finding and
Repair Tips, 5.8.6 Logging)
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EN 44QFU2.1E LA6.
6.Alignments
Index of this chapter:
6.1 General Alignment Conditions
6.2 Hardware Alignments
6.3 Software Alignments
6.4 Option Settings
6.5 Reset of Repaired SSB
6.6 Total Overview SAM modes
6.1General Alignment Conditions
Perform all electrical adjustments under the following
conditions:
•Power supply voltage (depends on region):
– AP-NTSC: 120 VAC or 230 V
– AP-PAL-multi: 120 - 230 V
– EU: 230 V
/ 50 Hz ( 10%).
AC
– LATAM-NTSC: 120 - 230 V
– US: 120 V
/ 60 Hz ( 10%).
AC
•Connect the set to the mains via an isolation transformer
with low internal resistance.
•Allow the set to warm up for approximately 15 minutes.
•Measure voltages and waveforms in relation to correct
ground (e.g. measure audio signals in relation to
AUDIO_GND). Caution: It is not allowed to use heat sinks
as ground.
•Test probe: Ri > 10 M, Ci < 20 pF.
•Use an isolated trimmer/screwdriver to perform
alignments.
6.1.1Alignment Sequence
•First, set the correct options:
– In SAM, select “Option numbers”.
– Fill in the option settings for “Group 1” and “Group 2”
according to the set sticker (see also paragraph 6.4
Option Settings).
– Press OK on the remote control before the cursor is
moved to the left.
– In submenu “Option numbers” select “Store” and press
OK on the RC.
•OR:
– In main menu, select “Store” again and press OK on
the RC.
– Switch the set to Stand-by.
•Warming up (>15 minutes).
6.2Hardware Alignments
Not applicable.
6.3Software Alignments
Put the set in SAM mode (see Chapter 5. Service Modes, Error
Codes, and Fault Finding). The SAM menu will now appear on
the screen. Select ALIGNMENTS and go to one of the sub
menus. The alignments are explained below.
The following items can be aligned:
•White point
•Ambilight.
•TCON alignment : not applicable
•Reset TCON alignment : not applicable
To store the data:
•Press OK on the RC before the cursor is moved to the
left
•In main menu select “Store” and press OK on the RC
•Switch the set to stand-by mode.
For the next alignments, supply the following test signals via a
video generator to the RF input:
•EU/AP-PAL models: a PAL B/G TV-signal with a signal
strength of at least 1 mV and a frequency of 475.25 MHz
•US/AP-NTSC models: an NTSC M/N TV-signal with a
signal strength of at least 1 mV and a frequency of 61.25
MHz (channel 3).
2012-Oct-12
/ 50 Hz ( 10%).
AC
/ 50 Hz ( 10%).
AC
/ 50 Hz ( 10%).
AC
Alignments
6.3.1White Point
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•LATAM models: an NTSC M TV-signal with a signal
strength of at least 1 mV and a frequency of 61.25 MHz
(channel 3).
•Choose “Home”, “Setup”, “TV Settings” and then “Picture”
and set picture settings as follows:
•Go to the SAM and select “Alignments”-> “White point”.
White point alignment LCD screens:
•Use a 100% white screen (format: 720p50) to the HDMI
input and set the following values:
– “Colour temperature”: “Cool”.
– All “White point” values to: “127”.
In case you have a colour analyser:
•Measure, in a dark environment, with a calibrated
contactless colour analyser (Minolta CA-210 or Minolta
CS-200) in the centre of the screen and note the x, y value.
•Change the pattern to 90% white screen. If a Quantum
Data generator is used, select the “GreyAll” test pattern at
level = 230.
•Adjust the correct x, y coordinates (while holding one of the
White point registers R, G or B on 127) by means of
decreasing the value of one or two other white points to the
correct x, y coordinates (see Table 6-1 White D alignment
values - LED - Minolta CA-200, or 6-2 White D alignment
values - LED - Minolta CA-210). Tolerance: dx: 0.002, dy:
0.002.
•Repeat this step for the other colour temperatures that
need to be aligned.
•When finished press OK on the RC and then press STORE
(in the SAM root menu) to store the aligned values to the
NVM.
•Restore the initial picture settings after the alignments.
Table 6-1 White D alignment values - LED - Minolta CA-200
If you do not have a colour analyser, you can use the default
values. This is the next best solution. The default values are
average values coming from production.
•Select a COLOUR TEMPERATURE (e.g. COOL,
NORMAL, or WARM).
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Alignments
EN 45QFU2.1E LA6.
•Set the RED, GREEN and BLUE default values according
to the values in Table 6-3
.
•When finished press OK on the RC, then press STORE (in
the SAM root menu) to store the aligned values to the NVM.
•Restore the initial picture settings after the alignments.
Table 6-3 White tone default settings 32"
White Tonee.g. 32PFL6xx7/x
Colour TempRGB
Normal125116117
Cool103103127
Warm12710364
Table 6-4 White tone default settings 37"
White Tonee.g. 37PFL6xx7/x
Colour TempRGB
Normal123117124
Cool97102127
Warm12710472
Table 6-5 White tone default settings 42"
White Tonee.g. 42PFL6xx7/x
Colour TempRGB
Normal126119113
Cool113112127
Warm12710064
Table 6-6 White tone default settings 47"
White Tonee.g. 47PFL6xx7/x
Colour TempRGB
Normal127107107
Cool119105126
Warm1279258
Table 6-7 White tone default settings 55"
White Tonee.g. 55PFL6xx7/x
Colour TempRGB
Normal127116114
Cool117112125
Warm12710371
7. The alignment is stored automatically (tip: don’t switch off
the set immediately after the alignment is done, automatic
storage can require a time frame of 10 seconds).
The microprocessor communicates with a large number of I
ICs in the set. To ensure good communication and to make
digital diagnosis possible, the microprocessor has to know
which ICs to address.
Notes:
•After changing the option number(s), save them by
pressing the “OK” button on the RC before the cursor is
moved to the left, select “STORE” in the SAM root menu
and press “OK” on the RC.
•The new option setting is only active after the TV is
switched “off” / “stand-by” and “on” again with the mains
switch (the NVM is then read again).
6.4.2(Service) Options
From 2011 onwards, it is not longer possible to change
individual option settings in SAM. Options can only be changed
all at once by using the option codes as described in section
.
6.4.3
6.4.3Opt. No. (Option numbers)
2
C
6.3.2Ambilight
Each ambient light module is aligned by a matrix and by the
brightness. After replacement of a spare module, the
brightness/color can be adjust/fine-tuned according the
neighbouring modules.
1. Go to SAM.
2. Select “Alignments”.
3. Select “Ambilight”. A white test pattern shall be displayed
by the ambilight modules.
4. Select the number of the module that have to be aligned.
Module 1 is the first one which will come across according
the wiring path, starting at the small signal panel,
proceeding towards the ambient light modules one by one
after the other. The first module will be attached to the next
module 2. Module number 2 to number 3 etc. Herewith the
way to define the ambilight module numbering.
5. Align the brightness, use as reference the neighbouring
modules output. Adjust now by eye side, the brightness is
automatically stored.
6. Select one of 10 matrixes which color matches most with
the neighbouring modules. (see table “6-8 Overview matrix
correction table).
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Select this sub menu to set all options at once (expressed in
two long strings of numbers).
An option number (or “option byte”) represents a number of
different options. When you change these numbers directly,
you can set all options very quickly. All options are controlled
via eight option numbers.
When the NVM is replaced, all options will require resetting. To
be certain that the factory settings are reproduced exactly, you
must set both option number lines. You can find the correct
option numbers on the backcover sticker from the TV set.
Example: The options sticker gives the following option
numbers:
•Group 1 : 08192 00133 01387 45160
•Group 2 : 12232 04256 00164 00000
The first line (group 1) indicates hardware options 1 to 4, the
second line (group 2) indicate software options 5 to 8.
Every 5-digit number represents 16 bits (so the maximum value
will be 65536 if all options are set).
When all the correct options are set, the sum of the decimal
values of each Option Byte (OB) will give the option number.
Diversity
Not all sets with the same Commercial Type Number (CTN)
necessarily have the same option code!
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18310_221_090318.eps
090319
Alignments
Use of Alternative BOM => an alternative BOM number usually
indicates the use of an alternative display or power supply. This
results in another display code thus in another Option code.
Refer to Chapter 2. Technical Specifications, Diversity, and
Connections.
6.4.4Option Code Overview
Refer to the backcover sticker in the set for the correct option
codes.
Important: after having edited the option numbers as
described above, you must press OK on the remote control
before the cursor is moved to the left!
6.5Reset of Repaired SSB
A very important issue towards a repaired SSB from a Service
repair shop (SSB repair on component level) implies the reset
of the NVM on the SSB.
A repaired SSB in Service should get the service Set type
“00PF0000000000” and Production code “00000000000000”.
Also the virgin bit needs to be set. To set all this, you can use
the ComPair tool or use the “NVM editor” and “Setup => TV
settings => General settings => Reinstall TV” (virgin mode).
After a repaired SSB has been mounted in the set (set repair
on board level), the type number (CTN) and production code +
12NC’s (SSB, display and supply) of the TV has to be set
according the type plate of the set (no info on 12NC’s here). For
this, you can use the NVM editor in SAM. This action also
ensures the correct functioning of the “Smart TV” feature and
access to the Smart TV portals. The loading of the CTN and
production code can also be done via ComPair (Model number
programming).
stick before repair was commenced and that basic functionality
of the TV, needed for this procedure, was not hampered as a
result of the defect. The procedure of “channel map cloning” is
clearly described in the (electronic) user manual.
6.5.1SSB identification
Whenever ordering a new SSB, it should be noted that the
correct ordering number (12nc) of a SSB is located on a sticker
on the SSB. The format is <12nc SSB><serial number>. The
ordering number of the correct “Service” SSB is the one
preceded by the letter “S” in case 2 or more ordering numbers
are present on the bar code sticker.
After a SSB repair, the original channel map can be restored,
provided that the original channel map was stored on a USB
6.6Total Overview SAM modes
Table 6-9 SAM mode overview
Main MenuSub-menu 1Sub-menu 2Sub-menu 3Description
Hardware InfoA. SW versione.g. “Q5551_0.9.1.0Display TV & Stand-by SW version and CTN serial
B. Stand-by processor version e.g. “STDBY_83.84.0.0”
C. Production code e.g. “see type plate”
Operation hoursDisplays the accumulated total of operat ion hours.TV
ErrorsDisplayed the most recent errors
Reset error bufferClears all content in the error buffer
AlignmentWhite pointColour temperatureNormal3 different modes of colour temperature can be
AmbilightSelect module
Dealer optionsVirgin modeOff/OnSelect Virgin mode On/Off. TV starts up / does not
E-stickerOff/OnSelect E-sticker On/Off (USP’s on-screen)
Auto store modeNone
Option numbersGroup 1e.g. “00008.00001.15421.02239”The first line (group 1) indicates hardware options 1
Group 2e.g. “44816.34311.33024.00000”The second line (group 2) indicate s software option s
StoreStore after changing
Initialise NVMN.A.
Figure 6-1 SSB identification
number
switched “on/off” & every 0.5 hours is increase one
Warn
Cool
White point redLCD White Point Alignment. For values,
White point green
White point blue
Brightness
Select matrix
PDC/VPS
TXT page
PDC/VPS/TXT
selected
see Table 6-3 White tone default settings 32"
start up (once) with a language selection m enu after
the mains switch is turned “on” for the first time (virgin
mode)
to 4
5 to 8
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Alignments
Main MenuSub-menu 1Sub-menu 2Sub-menu 3Description
StoreSelect Store in the SAM root menu after making any
Operation hours display0003In case the display must be swapped for repair, you
Software maintenance Software eventsDisplayDisplay information is for development purposes
Hardware eventsDisplayDisplay information is for development purposes
Test settingDigital infoCurrent frequency: 538
Install start frequency000Install start frequency from “0” MHz
Install end frequency999Install end frequency as “999” MHz
Default install frequency
InstallationDigital onlySelect Digital only or Digital + Analogue before
Development file
versions
Upload to USBChannel listItem “Channel list” removed from the user interface
Download from USBChannel listItem “Channel list” removed from the user interface
NVM editorType numbersee type plateNVM editor; re key-in type number and production
Development 1 file versionDisplay parameters DISPT5.0.9.29Display information is for development purposes
Development 2 file version12NC one zip softwareDisplay information is for development purposes
Personal settings
Option codes
Alignments
Identification data
History list
All (options included)
Personal settings
Option codes
Alignments
Identification data
All (options included)
Production codesee type plate
Clear
Test reboot
Test cold reboot
Test application crash
Clear
QAM modulation: 64-qamDisplay information is for development purposes
Symbol rate:
Original network ID: 12871
Network ID: 12871
Transport stream ID: 2
Service ID: 3
Hierarchical modulation: 0
Selected video PID: 35
Selected main audio PID: 99
Selected 2nd audio PID: 8191
Digital + Analogue
Acoustics parameters ACSTS
5.0.6.20
PQ - TV550 1.0.27.22
PQS- Profile set
PQF - Fixed settings
PQU - User styles
Ambilight parameters PRFAM 5.0.5.2
Initial main software
NVM version Q55x1_0.4.5.0
Flash units software
Temp com file version none
changes
can reset the “”Display operation hours” to “0”. So,
this one does keeps up the lifetime of the display
itself (mainly to compensate the degeneration
behaviour)
installation
code after SSB replacement
EN 47QFU2.1E LA6.
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Page 48
EN 48QFU2.1E LA7.
Fusion
HDMI
9385
ETH
PHY
USB
HUB
USB
AL
PQ
Analogue
BL
FPGA
BL
DVB-T/C
ISDB-T
Analogue
AUDIO
CLASS-D
64/48
DDR 1 GB
4 × 2 Gb
FLASH
1 GB
MLC
FLASH
2 GB
DISPLAY
CI+
AUDIO
AL
BL
Hybrid
Tuner
DVB
T2
DVB-S2
Tuner
DVB
S2
19280_098_120503.eps
120503
7.Circuit Descriptions
Index of this chapter:
7.1 Introduction
7.2 Power Supply
7.3 General Power Architecture
7.4 Back-End Processing
Notes:
•Only new circuits (circuits that are not published recently)
are described.
•Figures can deviate slightly from the actual situation, due
to different set executions.
•For a good understanding of the following circuit
descriptions, please use the wiring-, block- (see chapter
9. Block Diagrams
) and circuit diagrams (see chapter
Circuit Descriptions
10. Circuit Diagrams and PWB Layouts
necessary, you will find a separate drawing for clarification.
). Where
7.1Introduction
The QFU2.1E LA chassis is part of the FUSION platform and
covers sets in the 6xxx range.
7.1.1FUSION 2011 Architecture Overview
For details about the chassis block diagrams refer to chapter 9.
Block Diagrams. An overview of the FUSION 2012 architecture
can be found in Figure 7-1
.
Figure 7-1 Architecture of FUSION platform 2012
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7.1.2SSB Cell Layout
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VGA out
Scart dongle
Hybrid tuner
DVBS tuner
USB TS
HDMI ARC
HDMI
HDMI
HDMI
HDMI
USB
USB
CA+
Phones
Temperature
sensor
Class D
DC-DC
Vx1SC BL
Fusion SOC
DC-DC
HDMI
MUX
LAN
SPDIF
1M95 (PSU)
+12V AL
(PSU)
BL dim
(PSU)
To AL
(power + SPI)
UART
usb SKYPE
usb WIFI
analogue inputs
dongles
CTRL
SiS
L,RSubw
Circuit Descriptions
EN 49QFU2.1E LA7.
Figure 7-2 SSB layout cells (top view)
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FPGA
Set NVM
SDM
CA+
Circuit Descriptions
Figure 7-3 SSB layout cells (bottom view)
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Circuit Descriptions
19280_101_120503.eps
1205031
V
STB
V
SSB
8-channel
linear
driver
6 channel
LED Backlight
Boost
PEE3232
L6599
FSL106
OZ9909TN
V
SND
STBY
ACin
198 V-264V
Line
filter
Resonant
converter
PFC
Diode
bridge
19280_102_120504.eps
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Normal operation
Apply the mains voltage (ACin)
Pull the Standby pin to LOW (GND)
Pull the BL_ON_OFF pin to HIGH (3.3 V)
Check the main supply at C203: measure 12.3 V
Check the audio supply at C206: measure 12.3 V
Check the PFC voltage at C644
PFC present: measure 380 V to 400 V
PFC not present: measure ACin × 2
No turn on
CheckFirst step Second step
Check the entire block (PC102, VCC, etc.)
Check the entire block (V
CC
, ICs, etc.)
Allow the power supply to start-up a few times
Check the Standby voltage
at C306: measure 3.3 V
Check the reference voltage of the
LED Driver (U401): measure approximately 5.96 V
Check the fuse (F101)
Check the entire block (VCC, ICs, etc.)
EN 51QFU2.1E LA7.
7.2Power Supply
7.2.1Power Supply Unit
For 32", 37", and 55" sets, power supply units should be
repaired on component level. Detailed information is given in
sections 7.2.2
box for Service. When any of these power supplies is defective,
a new board must be ordered and the defective one must be
returned, unless the main fuse of the board is broken. Always
replace a defective fuse with one with the correct
specifications! This part is available in the regular market.
Consult the Philips Service web portal for the order codes of the
boards.
and 7.2.3. All other power supplies are a black
SAFETY INSTRUCTION
Replace safety components, indicated by the symbol h, only
by components identical to the original ones. Any other
component substitution (other than original type) may increase
risk of fire or electrical shock hazard.
7.2.2PLDC-P109B (32" sets) and PLDD-P109A (37" sets)
The output voltages to the chassis are:
•V
•V
•V
(+3.3 V; stand-by mode)
STB
(+12.3 V; on-mode)
SSB
(+12.3 V; audio circuit).
SND
Following checks have to be performed:
•check fuse (F101)
•standby check V
•PFC voltage check (C644), measure 380 - 400 V; if no PFC
applied, measure 311 @ 220 V
•multi-level check V
•multi-level check V
•reference voltage check (U401), measure 5.96 V (appr.).
Figure 7-4 Block diagram 32" & 37"
Figure 7-5 Test instructions 32" & 37"
(C306), measure 3.3 V
STB
(C203), measure 12.3 V
SSB
(C206), measure 12.3V
SND
7.2.3PLDK-P107B (55" sets)
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The output voltages to the chassis are:
•V
•V
•V
(+3.3 V; stand-by mode)
STB
(+12.3 V; on-mode)
SSB
(+12.3 V; audio circuit).
SND
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EN 52QFU2.1E LA7.
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V
STB
V
SSB
8-channel
linear
driver
6 channel
LED Backlight
Boost
PEE3232
L6599
FSL106
OZ9909TN
V
SND
STBY
ACin
198 V-264V
Line
filter
Resonant
converter
PFC
Diode
bridge
19283_001_121009.eps
121009
Normal operation
Apply the mains voltage (ACin)
Pull the Standby pin to LOW (GND)
Pull the BL_ON_OFF pin to HIGH (3.3 V)
Check the main supply at C203: measure 12.3 V
Check the audio supply at C202: measure 12.3 V
Check the PFC voltage at C646
PFC present: measure 380 V to 400 V
PFC not present: measure ACin × 2
No turn on
CheckFirst step Second step
Check the entire block (PC102, VCC, etc.)
Check the entire block (V
CC
, ICs, etc.)
Allow the power supply to start-up a few times
Check the Standby voltage
at C301: measure 3.3 V
Check the reference voltage of the
LED Driver (U401): measure approximately 5.96 V
Check the fuse (F101)
Check the entire block (VCC, ICs, etc.)
Circuit Descriptions
Figure 7-6 Block diagram 55"
Following checks have to be performed:
•check fuse (F101)
•standby check V
(C301), measure 3.3 V
STB
•PFC voltage check (C646), measure 380 - 400 V; if no PFC
applied, measure 311 @ 220 V
•multi-level check V
•multi-level check V
•reference voltage check (U401), measure 5.96 V (appr.).
7.3General Power Architecture
For the power architecture refer to figure 7-8 and 7-9.
For start-up steps (for trouble-shooting), refer to figure 7-10
(C203), measure 12.3 V
SSB
(C202), measure 12.3V
SND
The start-up sequence is marked with numbers in red.
2012-Oct-12
Figure 7-7 Test instructions 55"
.
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Figure 7-8 General power architecture
19280_103_120504.eps
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AC-in
1M99/1M11
1M95
1M09
1308
1316
1319
Display
Ambi-light
SSB
1M54
19210_075_120504.eps
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PSU
STANDBY
+12V
PLF
Fusion
SoC
12V
Undervoltage
detect
POWER-OK
3V3stby
DETECT12V
AC in
Tcon
DC-DC
LCD-PWR-ONn
DC-DC
converters
LED driver
+3V3-STANDBY
Ethernet
PHY
switch+3V3-LAN
SPLASH-ON
STANDBYn
ENABLE-WOLAN
internal
Wifi dongle
AL
+3V3ALswitch
+3V3
ENABLE-3V3-AMBI
Circuit Descriptions
EN 53QFU2.1E LA7.
Figure 7-9 Functional supply overview
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EN 54QFU2.1E LA7.
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091118
Circuit Descriptions
7.4Back-End Processing
For the configuration, refer to Figure 7-11.
Figure 7-10 Functional power overview - power sequence
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Circuit Descriptions
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EN 55QFU2.1E LA7.
Figure 7-11 Back-end configuration xxPFL6xxx/xx series
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Block diagram
Pinning information
TSIF
I2C IF
SCL
SDA
RFAIN
TTUSCL
TTUSDA
TAINP (IF)
TAINM (IF)
GPIO1 (PWM)
TIFAGC
XTALI
XTALO
41MHz or
20.5 MHz
IF+
IF-
(RFAGC-MON)
(RFAGC)
IFAGC
SCL
SDA
TUNER
MPEG
Decoder
TSCLK
TSVALID
TSSYNC
TSDATA7-0
TSCLK
TSVALID
TSSYNC
TSDATA7-0
SCL
SDA
DVB-T2
Demodulator
LDPC/BCH
Decoder
Stream
Processor
RS Decoder
TS
Smoothing
DVB-T
Demodulator
DVB-C
Demodulator
OSC
PLL
10-bit
ADC
12-bit
ADC
AGC
GPIO
IC Data Sheets
8.IC Data Sheets
This chapter shows the internal block diagrams and pin
configurations of ICs that are drawn as “black boxes” in the