Copyright 2005 Philips Consumer Electronics B.V. Eindhoven, The Netherlands.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
SSB: EPLD(B20) 5052-61
SSB: EPLD(B21) 5152-61
PDP Audio Amplifier Panel(C) 6263
Side I/O Panel(D) 6463
Control Board(E) 6667
LED Panel(J) 6869
8. Alignments71
9. Circuit Descriptions, Abbreviation List, and IC Data
Sheets75
Abbreviation List83
IC Data Sheets86
10. Spare Parts List90
11. Revision List96
Published by BB 0566 TV ServicePrinted in the NetherlandsSubject to modificationEN 3122 785 15431
EN 2LC4.9E AA1.
Technical Specifications, Connections, and Chassis Overview
1.Technical Specifications, Connections, and Chassis Overview
Index of this chapter:
1.1 Technical Specifications
1.2 Connection Overview
1.3 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
: FM-stereo B/G
: NICAM B/G, D/K, I, L
: AV Stereo
): 2 x 15
RMS
Power consumption
- Normal operation (W): ≈ 450
- Stand-by (W): < 2
Dimensions (WxHxD cm): 42 inch: 124x68x10.4
: 50 in.:141.5x78x10.4
Weight (kg): 42 inch: 42
: 50 inch: 60
1.2Connection Overview
Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy=
Grey, Rd= Red, Wh= White, and Ye= Yellow.
1.2.1Side I/O connections
AudioS-Video Video
LR
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Figure 1-1 Side I/O connections
S-Video (Hosiden): Video Y/C - In
1-Ground Y Gnd H
2-Ground C Gnd H
3 - Video Y 1 V
4 - Video C 0.3 V
Cinch: Video CVBS - In, Audio - In
Ye -Video CVBS 1 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
Mini Jack: Audio Head phone - Out
Bk - Head phone 32 - 600 ohm / 10 mW ot
1.2.2Rear Connections
DVI
18
916
17
24
C1 C2
C5
C3 C4
AUDIO
DVIDVI-I
Audio In
Figure 1-2 Rear I/O
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
AERIAL IN
EXT 2EXT 1
EXT 2UARTI2CEXT 1
ComPair
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1.1.3Miscellaneous
Power supply:
- Mains voltage (V
): 220 - 240
AC
- Mains frequency (Hz): 50 / 60
Ambient conditions:
- Temperature range (°C): +5 to +40
- Maximum humidity: 90% R.H.
Aerial - In
-- IEC-type (EU) Coax, 75 ohm D
Mini Jack: Audio - In
1 - Ground Gnd H
2 - Audio L 0.5 V
3 - Audio R 0.5 V
Service connector (ComPair)
1 - SDA-S I
2
/ 10 kohm j
RMS
/ 10 kohm j
RMS
C Data (0 - 5 V) jk
Technical Specifications, Connections, and Chassis Overview
EN 3LC4.9E AA1.
2 - SCL-S I2C Clock (0 - 5 V) j
3 - Ground Gnd H
Service connector (UART)
1 - UART_TX Transmit k
2 - Ground Gnd H
3 - UART_RX Receive j
DVI-I: Digital/Analogue Video - In
18
916
17
C1 C2
C5
24
C3 C4
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Figure 1-3 DVI-I connector
1-D2- j
2-D2+ j
3 - Shield Gnd H
4-D4- j
5-D4+ j
6 - DDC_SCL DDC clock k
7 - DDC_SDA DDC data jk
8 - V-sync 0 - 5 V j
9-D1- j
10 - D1+ j
11 - Shield Gnd H
12 - D3- j
13 - D3+ j
14 - +5V j
15 - Ground Gnd H
16 - HPD Hot Plug Detect j
17 - D0- j
18 - D0+ j
19 - Shield Gnd H
20 - D5- j
21 - D5+ j
22 - Shield Gnd H
23 - CLK+ j
24 - CLK- j
C1 - Video Red 0.7 V
C2 - Video Green 0.7 V
C3 - Video Blue 0.7 V
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm j
PP
C4 - H-sync 0 - 5 V j
C5 - Ground Gnd H
15 - Video Red 0.7 V
16 - Status/FBL 0 - 0.4 V: INT
/ 75 ohm j
PP
1 - 3 V: EXT / 75 ohm j
17 - Ground Video Gnd H
18 - Ground FBL Gnd H
19 - Video Terr. CVBS 1 V
20 - Video CVBS/Y 1 V
21 - Shield Gnd H
/ 75 ohm k
PP
/ 75 ohm j
PP
EXT2: Video Y/C - in, CVBS - In/Out, Audio - In/Out
21
20
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2
1
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Figure 1-5 SCART connector
1 - Audio R 0.5 V
2 - Audio R 0.5 V
3 - Audio L 0.5 V
4 - Ground Audio Gnd H
/ 1 kohm k
RMS
/ 10 kohm j
RMS
/ 1 kohm k
RMS
5 - Ground Blue Gnd H
6 - Audio L 0.5 V
7-n.c.
/ 10 kohm j
RMS
8 - Function Select 0 - 2 V: INT
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 - Ground Green Gnd H
10 - n.c.
11 - n.c.
12 - n.c.
13 - Ground Red Gnd H
14 - Ground Gnd H
15 - YC/C - in 0.7 V
16 - n.c.
/ 75 ohm j
PP
17 - Ground Video Gnd H
18 - Ground Gnd H
19 - Video Mon. CVBS 1 V
20 - YC/Y - in 0.7 V
/ 75 ohm k
PP
/ 75 ohm j
PP
21 - Shield Gnd H
EXT1: Video RGB - In, CVBS - In/Out, Audio - In/Out
21
20
E_06532_001.eps
2
1
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Figure 1-4 SCART connector
1 - Audio R 0.5 V
2 - Audio R 0.5 V
3 - Audio L 0.5 V
4 - Ground Audio Gnd H
/ 1 kohm k
RMS
/ 10 kohm j
RMS
/ 1 kohm k
RMS
5 - Ground Blue Gnd H
6 - Audio L 0.5 V
7 - Video Blue 0.7 V
8 - Function Select 0 - 2 V: INT
/ 10 kohm j
RMS
/ 75 ohm j
PP
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 - Ground Green Gnd H
10 - n.c.
11 - Video Green 0.7 V
12 - n.c.
/ 75 ohm j
PP
13 - Ground Red Gnd H
14 - Ground Gnd H
EN 4LC4.9E AA1.
1.3Chassis Overview
PLASMA
DISPLAY PANEL
LOUDSPEAKER
COMPARTMENT
Technical Specifications, Connections, and Chassis Overview
PDP AUDIO
AMPLIFIER PANEL
C
SMALL SIGNAL
B
BOARD
KEYBOARD CONTROL
E
PANEL
Figure 1-6 PWB locations
POWER SUPPLY
PANEL
LOUDSPEAKER
COMPARTMENT
IR & LED PANEL
SIDE I/O PANEL
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A
J
D
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Safety Instructions, Warnings, and Notes
2.Safety Instructions, Warnings, and Notes
EN 5LC4.9E AA2.
Index of this chapter:
2.1 Safety Instructions
2.2 Warnings
2.3 Notes
2.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains (AC Power) via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains (AC Power) lead for
external damage.
•Check the strain relief of the Mains (AC Power) cord for
proper function.
•Check the electrical DC resistance between the Mains (AC
Power) plug and the secondary side (only for sets that have
a Mains (AC Power) isolated power supply):
1. Unplug the Mains (AC Power) cord and connect a wire
between the two pins of the Mains (AC Power) plug.
2. Set the Mains (AC Power) switch to the "on" position
(keep the Mains (AC Power) cord unplugged!).
3. Measure the resistance value between the pins of the
Mains (AC Power) plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 Mohm and 12 Mohm.
4. Switch "off" the set, and remove the wire between the
two pins of the Mains (AC Power) plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
2.3Notes
2.3.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode (see chapter 5) with a colour bar
signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated
otherwise) and picture carrier at 475.25 MHz for PAL, or
61.25 MHz for NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
•The semiconductors indicated in the circuit diagram and in
the parts lists, are interchangeable per position with the
semiconductors in the unit, irrespective of the type
indication on these semiconductors.
2.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kohm).
•Resistor values with no multiplier may be indicated with
either an "E" or an "R" (e.g. 220E or 220R indicates 220
ohm).
•All capacitor values are given in micro-farads (µ= x10
nano-farads (n= x10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An "asterisk" (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed in the Spare Parts
List. Therefore, always check this list when there is any
doubt.
-9
), or pico-farads (p= x10
-12
-6
),
).
2.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential. Available
ESD protection equipment:
– Complete kit ESD3 (small tablemat, wristband,
connection box, extension cable and earth cable) 4822
310 10671.
– Wristband tester 4822 344 13999.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched "on".
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.3.3Rework on BGA (Ball Grid Array) ICs
General
Although (LF)BGA assembly yields are very high, there may
still be a requirement for component rework. By rework, we
mean the process of removing the component from the PWB
and replacing it with a new component. If an (LF)BGA is
removed from a PWB, the solder balls of the component are
deformed drastically so the removed (LF)BGA has to be
discarded.
Device Removal
As is the case with any component that, is being removed, it is
essential when removing an (LF)BGA, that the board, tracks,
solder lands, or surrounding components are not damaged. To
remove an (LF)BGA, the board must be uniformly heated to a
temperature close to the reflow soldering temperature.
A uniform temperature reduces the risk of warping the PWB. To
do this, we recommend that the board is heated until it is certain
that all the joints are molten. Then carefully pull the component
off the board with a vacuum nozzle. For the appropriate
temperature profiles, see the IC data sheet.
Area Preparation
When the component has been removed, the vacant IC area
must be cleaned before replacing the (LF)BGA.
Removing an IC often leaves varying amounts of solder on the
mounting lands. This excessive solder can be removed with
either a solder sucker or solder wick. The remaining flux can be
removed with a brush and cleaning agent.
EN 6LC4.9E AA2.
Safety Instructions, Warnings, and Notes
After the board is properly cleaned and inspected, apply flux on
the solder lands and on the connection balls of the (LF)BGA.
Note: Do not apply solder paste, as this has been shown to
result in problems during re-soldering.
Device Replacement
The last step in the repair process is to solder the new
component on the board. Ideally, the (LF)BGA should be
aligned under a microscope or magnifying glass. If this is not
possible, try to align the (LF)BGA with any board markers.
So as not to damage neighbouring components, it may be
necessary to reduce some temperatures and times.
More Information
For more information on how to handle BGA devices, visit this
URL: www.atyourservice.ce.philips.com (needs subscription,
not available for all regions). After login, select “Magazine”,
then go to “Workshop Information”. Here you will find
Information on how to deal with BGA-ICs.
2.3.4 Lead-free Solder
Philips CE is producing lead-free sets (PBF) from 1.1.2005
onwards.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 5 and 6 refer to the production year, digits
7 and 8 refer to production week (in example below it is 1991
week 18).
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
•Use only original spare-parts listed in the Service-Manuals.
Not listed standard material (commodities) has to be
purchased at external companies.
•Special information for lead-free BGA ICs: these ICs will be
delivered in so-called "dry-packaging" to protect the IC
against moisture. This packaging may only be opened
shortly before it is used (soldered). Otherwise the body of
the IC gets "wet" inside and during the heating time the
structure of the IC will be destroyed due to high (steam-)
pressure inside the body. If the packaging was opened
before usage, the IC has to be heated up for some hours
(around 90°C) for drying (think of ESD-protection!).
Do not re-use BGAs at all!
•For sets produced before 1.1.2005, containing leaded
soldering tin and components, all needed spare parts will
be available till the end of the service period. For the repair
of such sets nothing changes.
In case of doubt whether the board is lead-free or not (or with
mixed technologies), you can use the following method:
•Always use the highest temperature to solder, when using
SAC305 (see also instructions below).
•De-solder thoroughly (clean solder joints to avoid the
mixing of two alloys).
E_06532_024.eps
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Figure 2-1 Serial number example
Regardless of the special lead-free logo (which is not always
indicated), one must treat all sets from this date onwards
according to the rules as described below.
P
b
Figure 2-2 Lead-free logo
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin Philips SAC305 with order
code 0622 149 00106. If lead-free solder paste is required,
please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilise the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilised at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
Caution: For BGA-ICs, you must use the correct temperature
profile, which is coupled to the 12NC. For an overview of these
profiles, visit the website www.atyourservice.ce.philips.com
(needs subscription, but is not available for all regions).
You will find this and more technical information within the
"Magazine", chapter "Workshop information".
For additional questions please contact your local repair help
desk.
2.3.5Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
3.Directions for Use
You can download this information from the following websites:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
•Follow the disassembling instructions in described order.
4.2Service Position
First, put the TV set in its service position. Therefore, place it
upside down on a table top (use a protection sheet or foam
bars).
4.2.1The Foam Bars
E_06532_018.eps
Figure 4-2 Foam bars
Figure 4-1 Cable dressing
170504
placing a mirror flat on the table under the TV you can easily
see if something is happening on the screen.
4.3Assy/Panel Removal
4.3.1Metal Rear Cover
Caution: Disconnect the Mains/AC Power cord before you
remove the rear cover!
1. Place the TV set upside down on a table top, using the
foam bars (see part "Foam Bars").
Caution: do not put pressure on the display, but let the
monitor lean on the speakers or the Front cover.
2. Remove all T10 screws around the edges of the metal rear
cover: “parker” screws around the outer rim, “tapping”
screws around the connector plate.
3. Remove the four "mushrooms" from the rear cover.
4. Lift the metal rear cover from the set. Make sure that wires
and flat foils are not damaged.
4.3.2Speaker Compartment Cover
F_15430_043.eps
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The foam bars (order code 3122 785 90580) can be used for
all types and sizes of Flat TVs. By laying the plasma or LCD TV
flat on the (ESD protective) foam bars, a stable situation is
created to perform measurements and alignments. By first
After removing the metal rear cover, you gain access to the
Speaker Compartment covers.
1. Remove all T10 screws [1] around the outer rim of the
cover (see Figure “Speaker compartment cover removal”).
Mechanical Instructions
2. Remove the T10 screws [2] on top of the inner rim,
including the one which secures the grounding clamp (3,
see Figure “Grounding clamp”).
3. Now, remove the plastic cable fixation noose (4, see Figure
“Cable fixation noose”).
4. After removal of all the screws, slightly push the top of the
cover inwards. This will lift the outer rim slightly up so you
can take the cover out.
1
2
4
Figure 4-5 Cable fixation noose
EN 9LC4.9E AA4.
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F_15430_045.eps
Figure 4-3 Speaker compartment cover removal
3
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Figure 4-4 Grounding clamp
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EN 10LC4.9E AA4.
Mechanical Instructions
4.3.3 Side I/O Panel
After removal of the Speaker Compartment Covers, this panel
is accessible.
1. Disconnect the cable (1) from the panel.
2. Remove the T10 mounting screws [2] that hold the assy.
3. Remove the panel from its bracket [3], by pushing against
the front side of the side I/O cinch connectors.
13
2
F_15430_048.eps
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4.3.4 LED Panel
1
2
Figure 4-7 LED panel
1. Remove the fixation screws (1) and take the panel out of its
brackets.
2. Disconnect the cable (2) from the panel.
4.3.5Keyboard Control Panel
F_15420_036.eps
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Figure 4-6 Side I/O panel removal
When it is defective, replace the whole unit.
2
1
3
F_15420_037.eps
Figure 4-8 Keyboard control panel
1. Remove the panel (1) from its three brackets (2).
2. Disconnect the cable (3) from the panel.
070605
Mechanical Instructions
EN 11LC4.9E AA4.
4.3.6SSB Board Cover Shield
1
2
Figure 4-9 SSB board cover shield
3
1. Remove the two fixation screws (1) that secure the SSB
board on the lower part of the SSB shielding, see Figure
“SSB board”.
2. Remove the SSB panel.
3
4.3.8Power Supply Panel
2
1
2
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F_15430_050.eps
1
Figure 4-12 Power supply panel
1. Disconnect all cables (1) from the panel.
F_15420_039.eps
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2. Remove the fixation screws (2) from the panel.
3. Take the panel out of its brackets.
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Figure 4-10 DVI-I connector and rear I/O panel screws
1. Very cautiously disconnect the LVDS cable (1) from the
SSB panel (see Figure “SSB board cover shield”). Notice
that this cable is very fragile.
2. Remove all other cables (2) from the SSB board (see
Figure “SSB board cover shield”), including the grounding
cable.
3. Remove the fixation screws (3), see Figure “SSB board
cover shield” and remove the SSB shield with the SSB
board inside, and the rear I/O panel still attached to it.
4. Remove the fixation screws (1) from the DVI-I connector
and from the rear panel, see Figure “DVI-I connector and
rear panel screws”, and remove the rear I/O panel from the
SSB board.
5. Remove the upper part of the shield from the SSB panel,
by unhooking it from its brackets. Be careful not to damage
the LVDS connector on the SSB board, see Figure “SSB
board cover shield”.
4.3.7 SSB Board
1
Figure 4-11 SSB board
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EN 12LC4.9E AA4.
4.3.9Class D Audio Amplifier Panel
3
1
2
Figure 4-13 Class D audio amplifier panel
1. Disconnect all cables (1) from the panel.
2. Pinch the plastic fixation clamps (2) firmly between your
fingers, and pull the panel upwards.
3. Take the panel out of its brackets (3).
Mechanical Instructions
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Mechanical Instructions
EN 13LC4.9E AA4.
4.3.10 Plasma Display Panel / Glass Plate
1. Remove the T20 display panel mounting screws [1].
2. Remove the T10 screws [2] from the mounting frame.
3. Unplug all cable(s):
– LVDS cable at SSB side (fragile connector!).
– SSB supply cables at the Main Supply board.
– Mains cable at the Main Supply board.
– Side I/O cable at SSB side (fragile connector!).
1
– Cable at LED panel.
– Keyboard cable at SSB side.
– Audio Amplifier supply cable at the Main Supply board.
– Loudspeaker cables (incl. ferrites) at the Audio panel.
4. Lift the metal frame (together with all PWBs) from the
display panel (see figure “Frame lift”).
5. After removal of the frame, lift the PDP from the set.
2
2
1
2
2
Figure 4-14 Display panel removal
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Figure 4-15 Frame lift
F_15400_120.eps
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EN 14LC4.9E AA4.
4.3.11 PDP Glass Plate
In order to remove/exchange the PDP glass plate:
1. Remove the PDP as described earlier.
2. Remove the T10 screws [1] from the mounting frame.
3. After removal of the frame, you can lift the glass plate from
the set.
Mechanical Instructions
1
Figure 4-16 Glass plate removal
F_15400_119.eps
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4.4Set Re-assembly
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original positions. See Figure "Cable
dressing". Be careful with the fragile LVDS cable.
•For a complete description of the Plasma panel, see the
LGE plasma panel Service Manual (12nc is listed on the
frontpage).
Mechanical Instructions
EN 15LC4.9E AA4.
EN 16LC4.9E AA5.
Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Problems and Solving Tips Related to CSM
5.4 Service Tools
5.5 Error Codes
5.6 The Blinking LED Procedure
5.7 Fault Finding and Repair Tips
5.1Test Points
This chassis is equipped with test points in the service printing.
In the schematics test points are identified with a rectangle box
around Fxxx or Ixxx.
Perform measurements under the following conditions:
•Television set in Service Default Alignment Mode.
•Video input: Colour bar signal.
•Audio input: 3 kHz left channel, 1 kHz right channel.
5.2Service Modes
Service Default mode (SDM) and Service Alignment Mode
(SAM) offers several features for the service technician, while
the Customer Service Mode (CSM) is used for communication
between the call centre and the customer.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the possibilities of structured troubleshooting, error code
reading, and software version readout for all chassis.
Minimum requirements for ComPair: a Pentium processor, a
Windows OS, and a CD-ROM drive (see also paragraph
"ComPair").
How to Enter
To enter SDM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU button
(do not allow the display to time out between entries while
keying the sequence).
•Short "Service" jumpers on the TV board during cold start
and apply mains (see Figure "Service jumpers"). Then
press the mains button (remove the short after start-up).
Caution: Entering SDM by shorting "Service" jumpers will
override the +8V-protection. Do this only for a short period.
When doing this, the service-technician must know exactly
what he is doing, as it could damage the television set.
•Or via ComPair.
1
F_15270_053.eps
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Figure 5-1 Service jumpers
5.2.1Service Default Mode (SDM)
Purpose
•To create a predefined setting for measurements to be
made.
•To override software protections.
•To start the blinking LED procedure.
•To inspect the error buffer.
•To check the life timer.
Specifications
•Tuning frequency: 475.25 MHz.
•Colour system: PAL-BG.
•All picture settings at 50% (brightness, colour contrast,
hue).
•Bass, treble, and balance at 50 %; volume at 25 %.
•All service-unfriendly modes (if present) are disabled. The
service unfriendly modes are:
– Timer / Sleep timer.
– Child / parental lock.
–Blue mute.
– Hotel / hospital mode.
– Auto shut off (when no “IDENT” video signal is
received for 15 minutes).
– Skipping of non-favourite presets / channels.
– Auto-storage of personal presets.
– Auto user menu time-out.
– Auto Volume Levelling (AVL).
After entering SDM, the following screen is visible, with SDM in
the upper right corner of the screen to indicate that the
television is in Service Default Mode.
•When you press the MENU button on the remote control,
the set will switch on the normal user menu in the SDM
mode.
•On the TV, press and hold the VOLUME DOWN and press
the CHANNEL DOWN for a few seconds, to switch from
SDM to SAM and reverse.
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or the television set.
If you turn the television set off by removing the mains (i.e.,
unplugging the television) without using the mains button, the
television set will remain in SDM when mains is re-applied, and
the error buffer is not cleared.
5.2.2Service Alignment Mode (SAM)
Purpose
•To change option settings.
•To display / clear the error code buffer.
•To perform alignments.
Specifications
•Operation hours counter (maximum five digits displayed).
•Software version, Error codes, and Option settings display.
•Error buffer clearing.
•Option settings.
•AKB switching.
•Software alignments (Tuner, White Tone, Geometry &
Audio).
•NVM Editor.
•ComPair Mode switching.
How to Enter
To enter SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596" directly followed by the OSD/
STATUS/INFO(I+) button (do not allow the display to time
out between entries while keying the sequence).
•Or via ComPair.
After entering SAM, the following screen is visible, with SAM in
the upper right corner of the screen to indicate that the
television is in Service Alignment Mode.
00035 LC4XEP1 1.14/S4XGNV 1.17 SAM
ERR 0 0 0 0 0
OP 000 057 140 032 120 128 000
. Clear Clear ?
. Options
. Tuner
. White Tone
. Audio
. NVM Editor
. SC NVM Editor
. ComPair Mode On
Figure 5-3 SAM menu
F_15430_040.eps
080605
Menu Explanation
1. LLLLL. This represents the run timer. The run timer counts
normal operation hours, but does not count standby hours.
2. AAABCD-X.Y. This is the software identification of the
main microprocessor:
– A= the project name (LC04.x).
– B= the region: E= Europe, A= Asia Pacific, U= NAFTA,
•LATAM and NAFTA: N= Stereo non-dBx, S=
Stereo dBx.
•Asian Pacific: T= TXT, N= non-TXT, C= NTSC.
•ALL regions: M= mono, D= DVD, Q= Mk2.
– D= the language cluster number.
– X= the main software version number (updated with a
major change that is incompatible with previous
versions).
– Y= the sub software version number (updated with a
minor change that is compatible with previous
versions).
3. EEEEE-F.GG. This is the software identification of the
Scaler:
– EEEEEE= the scaler sw cluster
– F= the main sw version no.
– GG= the sub-version no.
4. SAM. Indication of the Service Alignment Mode.
5. Error Buffer. Shows all errors detected since the last time
the buffer was erased. Five errors possible.
6. Option Bytes. Used to set the option bytes. See “Options”
in the Alignments section for a detailed description. Seven
codes are possible.
7. Clear. Erases the contents of the error buffer. Select the
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
8. Options. Used to set the option bits. See “Options” in the
Alignments section for a detailed description.
9. Tuner. Used to align the tuner. See “Tuner” in the
Alignments section for a detailed description.
10. White Tone. Used to align the white tone. See “White
Tone” in the Alignments section for a detailed description.
11. Audio. No audio alignment is necessary for this television
set.
12. NVM Editor. Can be used to change the NVM data in the
television set. See table “NVM data” further on.
13. SC NVM Editor. Can be used to edit Scaler NVM.
14. ComPaIr. Can be used to switch on the television to In
System Programming (ISP) mode, for software uploading
via ComPair.
Caution: When this mode is selected without ComPair
connected, the TV will be blocked. Remove the AC power
to reset the TV.
How to Navigate
•In SAM, select menu items with the MENU UP/DOWN keys
on the remote control transmitter. The selected item will be
highlighted. When not all menu items fit on the screen, use
the MENU UP/DOWN keys to display the next / previous
menu items.
•With the MENU LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected submenu.
•In SAM, when you press the MENU button twice, the set
will switch to the normal user menus (with the SAM mode
still active in the background). To return to the SAM menu
press the MENU or STATUS/EXIT button.
•When you press the MENU key in while in a submenu, you
will return to the previous menu.
EN 18LC4.9E AA5.
Service Modes, Error Codes, and Fault Finding
How to Store SAM Settings
To store the settings changed in SAM mode, leave the top level
SAM menu by using the POWER button on the remote control
transmitter or the television set.
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or the television set.
If you turn the television set “off” by removing the mains (i.e.,
unplugging the television) without using the mains button, the
television set will remain in SAM when mains is re-applied, and
the error buffer is not cleared.
5.2.3Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to Enter
To enter CSM, press the following key sequence on the remote
control transmitter: “123654” (do not allow the display to time
out between entries while keying the sequence).
Upon entering the Customer Service Mode, the following
screen will appear:
3 OP 000 057 140 032 120 128 000
4
5
6 NOT TUNED
7 PAL
8 STEREO
9 CO 50 CL 50 BR 50
0 AVL Off
8. Displays the detected Audio (e.g. stereo/mono).
9. Displays the picture setting information.
10. Displays the sound setting information.
How to Exit
To exit CSM, use one of the following methods:
•Press the MENU, STATUS/EXIT, or POWER button on the
remote control transmitter.
•Press the POWER button on the television set.
5.3Problems and Solving Tips Related to CSM
5.3.1Picture Problems
Note: The problems described below are all related to the TV
settings. The procedures used to change the value (or status)
of the different settings are described.
Picture too Dark or too Bright
If:
•The picture improves when you press the AUTO PICTURE
button on the remote control transmitter, or
•The picture improves when you enter the Customer
Service Mode,
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys (if necessary) to select
BRIGHTNESS.
6. Press the MENU LEFT/RIGHT keys to increase or
decrease the BRIGHTNESS value.
7. Use the MENU UP/DOWN keys to select PICTURE.
8. Press the MENU LEFT/RIGHT keys to increase or
decrease the PICTURE value.
9. Press the MENU button on the remote control transmitter
twice to exit the user menu.
10. The new PERSONAL preference values are automatically
stored.
F_15430_040.eps
080605
Figure 5-4 CSM menu
Menu Explanation
1. Indication of the decimal value of the operation hours
counter, Software identification of the main microprocessor
(see "Service Default or Alignment Mode" for an
explanation), and the service mode (CSM = Customer
Service Mode).
2. Displays the last five errors detected in the error code
buffer.
3. Displays the option bytes.
4. Displays the type number version of the set.
5. Reserved item for P3C call centres (AKBS stands for
Advanced Knowledge Base System).
6. Indicates the television is receiving an "IDENT" signal on
the selected source. If no "IDENT" signal is detected, the
display will read "NOT TUNED"
7. Displays the detected Colour system (e.g. PAL/NTSC).
White Line around Picture Elements and Text
If:
The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select SHARPNESS.
6. Press the MENU LEFT key to decrease the SHARPNESS
value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
Service Modes, Error Codes, and Fault Finding
EN 19LC4.9E AA5.
Snowy Picture
Check CSM line 6. If this line reads “Not Tuned”, check the
following:
•Antenna not connected. Connect the antenna.
•No antenna signal or bad antenna signal. Connect a proper
antenna signal.
•The tuner is faulty (in this case line 2, the Error Buffer line,
will contain error number 10). Check the tuner and replace/
repair the tuner if necessary.
Black and White Picture
If:
•The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select COLOR.
6. Press the MENU RIGHT key to increase the COLOR value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
Menu Text not Sharp Enough
If:
•The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select PICTURE.
6. Press the MENU LEFT key to decrease the PICTURE
value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
You do not have to know anything about I
2
C commands
yourself because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
the Force/SearchMan electronic manual of the defective
chassis, schematics and PWBs are only a mouse click
away.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair interface box is connected to the PC via a serial
(or RS-232) cable.
For this chassis, the ComPair interface box and the TV
communicate via a bi-directional service cable via the service
connector(s).
The ComPair faultfinding program is able to determine the
problem of the defective television. ComPair can gather
diagnostic information in two ways:
•Automatically (by communicating with the television):
ComPair can automatically read out the contents of the
entire error buffer. Diagnosis is done on I
ComPair can access the I
ComPair can send and receive I
2
C/UART bus of the television.
2
2
C/UART level.
C/UART commands to
the microcontroller of the television. In this way, it is
possible for ComPair to communicate (read and write) to
devices on the I
2
C/UART buses of the TV-set.
•Manually (by asking questions to you): Automatic
diagnosis is only possible if the microcontroller of the
television is working correctly and only to a certain extent.
When this is not the case, ComPair will guide you through
the faultfinding tree by asking you questions (e.g. Does the
screen give a picture? Click on the correct answer: YES /
NO) and showing you examples (e.g. Measure test-point I7
and click on the correct oscillogram you see on the
oscilloscope). You can answer by clicking on a link (e.g.
text or a waveform picture) that will bring you to the next
step in the faultfinding process.
By a combination of automatic diagnostics and an interactive
question / answer procedure, ComPair will enable you to find
most problems in a fast and effective way.
How To Connect
This is described in the chassis faultfinding database in
ComPair.
Caution: It is compulsory to connect the TV to the PC as
shown in the picture below (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
blown!
TO
UART SERVICE
CONNECTOR
TO
I2C SERVICE
CONNECTOR
5.4Service Tools
5.4.1 ComPair
Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the European DST (service remote control),
which allows faster and more accurate diagnostics. ComPair
has three big advantages:
1. ComPair helps you to quickly get an understanding on how
to repair the chassis in a short time by guiding you
systematically through the repair procedures.
2. ComPair allows very detailed diagnostics (on I
is therefore capable of accurately indicating problem areas.
Note: If you encounter any problems, contact your local
support desk.
5.4.2LVDS Tool
Introduction
This service tool (also called “ComPair Assistant 1“) may help
you to identify, in case the TV does not show any picture,
whether the Small Signal Board (SSB) or the display of a Flat
TV is defective.
Furthermore it is possible to program EPLDs with this tool
(Byteblaster). Read the user manual for an explanation of this
feature.
Since 2004, the LVDS output connectors in our Flat TV models
are standardised (with some exceptions). With the two
delivered LVDS interface cables (31p and 20p) you can cover
most chassis (in special cases, an extra cable will be offered).
5.5.1How to Read the Error Buffer
You can read the error buffer in 3 ways:
•On screen via the SAM (if you have a picture).
Examples:
– ERROR: 0 0 0 0 0 : No errors detected
– ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error
– ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error
•Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.
•Via ComPair.
5.5.2How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
•By using the CLEAR command in the SAM menu:
– To enter SAM, press the following key sequence on the
remote control transmitter: “062596” directly followed
by the OSD/STATUS button (do not allow the display
to time out between entries while keying the
sequence).
– Make sure the menu item CLEAR is highlighted. Use
the MENU UP/DOWN buttons, if necessary.
– Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the “CLEAR” line will
change from “CLEAR?” to “CLEARED”
•If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the mains from the
television set, the error buffer is not reset.
When operating, the tool will show a small (scaled) picture on
a VGA monitor. Due to a limited memory capacity, it is not
possible to increase the size when processing high-resolution
LVDS signals (>= 1280x768). Generally this tool is intended to
determine if the SSB is working or not. Thus to determine if
LVDS, RGB, and sync signals are okay.
How to Connect
Connections are explained in the user manual, which is
delivered with the tool.
Note: To use the LVDS tool, you must have ComPair release
2004-1 (or later) on your PC (engine version >= 2.2.05).
For every TV type number and screen size, one must choose
the proper settings via ComPair. The ComPair file will be
updated regularly with new introduced chassis information.
How to Order
•LVDS tool (incl. two LVDS cables: 31p and 20p):
3122 785 90671.
•LVDS cable 41p-to-31p for CA1 (dual -> single LVDS):
3122 785 90830.
5.5Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
Service Modes, Error Codes, and Fault Finding
EN 21LC4.9E AA5.
5.5.3 Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
Table 5-1 Error code overview
ErrorDeviceError Description Check ItemDiagram
0Not applicableNo Error
1Not applicableMis-match of TV
C error while
communicating with
the Genesis Scaler
and/or Flash-ROM
is faulty/empty
+5V protection7752B6
2
2
C error 7L04B18
2
C error while
communicating with
the Scaler
EEPROM
2
C error while
I
communicating with
the Hercules
EEPROM (NVM for
TV).
Remark: when the
Hercules EEPROM
is defective, the
Hercules should
operate with its
default values.
communicating with
the PLL tuner
2
C error while
communicating with
the 2D/3D
combfilter
Columbus
2
C error while
I
communicating with
the iBoard HDMI
Panellink Receiver/
Decoder (only in
NAFTA and AP
sets)
with the Scaler
SDRAM
communicating with
EPLD
I2C error while
communicating with
the Digital Module
(only on Digital
sets)
--
7801
7B01
C error 1102, 7L04, 7M00 B1 + B18
7C01B11
7207B2
1102, F102, F104,
F107
7M00B19
7D03B12
7B01B10
7N02B20 +
Digital Module
(only on Digital
sets)
B7 + B8
B10
+ B19
B1
(only in
NAFTA
and AP
sets)
B21
5.6The Blinking LED Procedure
Using this procedure, you can make the contents of the error
buffer visible via the front LED. This is especially useful when
there is no picture.
When the SDM is entered, the front LED will blink the contents
of the error-buffer:
•The LED blinks with as many pulses as the error code
number, followed by a time period of 1.5 seconds, in which
the LED is off.
•Then this sequence is repeated.
Any RC5 command terminates this sequence.
Example of error buffer: 12 9 6 0 0
After entering SDM, the following occurs:
•1 long blink of 5 seconds to start the sequence,
•12 short blinks followed by a pause of 1.5 seconds,
•9 short blinks followed by a pause of 1.5 seconds,
•6 short blinks followed by a pause of 1.5 seconds,
•1 long blink of 1.5 seconds to finish the sequence,
•The sequence starts again with 12 short blinks.
5.7Fault Finding and Repair Tips
Notes:
•It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
•Before any fault finding actions, check if the correct options
are set.
5.7.1NVM Editor
In some cases, it can be handy if one directly can change the
NVM contents. This can be done with the “NVM Editor” in SAM
mode. With this option, single bytes can be changed.
Caution:
•Do not change the NVM settings without
understanding the function of each setting, because
incorrect NVM settings may seriously hamper the
correct functioning of the TV set!
•Do not change the Scaler NVM settings, as this will
hamper the DVI functionality of the TV set!
•Always note down the existing NVM settings, before
changing the settings. This will enable you to return to the
orgininal settings, if the new settings turn out to be
incorrect.
Table 5-2 NVM editor overview
HexDecDescription
.ADR0x000A10Existing value
.VAL0x00000New value
.StoreStore?
EN 22LC4.9E AA5.
Table 5-3 NVM Default values (option bit settings through NVM Editor in SAM Mode)
Byte Nr. BitFeature/ModeDescription
Byte 0
174(dec)
0 QSS (LSB)Mode of quasi split sound amplifier111
1 FMIConnection of output of QSS amplifier111
2 HCOEHT tracking mode000
3 HP2Synchronization of OSD/Text display111
4 FSLForced slicing level for vertical sync111
5 TFRDC transfer ratio of luminance signal111
6 OSVEBlack current measuring in overscan000
7 MVK (MSB)(For Future Usage, as defined by software) 000
Total Dec Values59 59 59
Total Hex Values3B 3B 3B
Service Modes, Error Codes, and Fault Finding
50PF7320/10
42PF7320/10
42PF5320/10
Byte 1
175(dec)
Byte 2
176(dec)
Byte 3
177(dec)
0 PSEPSE000
1OPCOPC0 0 0
2PRISPRIS0 0 0
3 CONTINUOUS FACTORY Continuous factory mode 000
4 WHITE PATTERN ONLast color pattern status in factory mode000
5 SDM MODEService default mode on/off000
6 SAM MODEService Align mode on/off000
7 SVMAScavm On / Off000
Total Dec Values000
Total Hex Values00 00 00
0 MUTE STATUSMute status000
1 TUNER AUTO MODEAuto mode111
2 CABLE MODECable/Antenna mode000
3 LAST POWER MODELast power status of the set111
4 CHILD LOCK MODEChild lock enabled000
5 SURF MODESurf mode on/off000
6 FACTORY MODEFactory mode on000
7 PSNSFor PAL color enhancement in ES4111
Total Dec Values138 138 138
Total Hex Values8A 8A 8A
0 RADIO/TV MODERadio mode or TV mode000
1 WAKE-UP MODEWAKE-UP MODE000
2 HOTEL MODETV in Hotel mode000
3 HOTEL KBD LOCKKeyboard locked000
4HBLHBL0 0 0
5 BLSBlue stretch mode111
6SLSL0 0 0
7 CFA0Comb filter On/Off111
Total Dec Values160 160 160
Total Hex ValuesA0 A0 A0
Byte 4
178(dec)
0 Signal StrengthSignal Strength Switch in MK2 000
1LPGLPG0 0 0
2 DVD TRAY LOCKLock/Unlock DVD tray000
3 SCRSAVER MODEScreen saver mode111
4 BKSBlack Stretch Mode111
5 BSDBlack Stretch Depth111
6 CRA0Coring on SVM111
7 PIP QSSPIP QSS000
Total Dec Values120 120 120
Total Hex Values78 78 78
Service Modes, Error Codes, and Fault Finding
Byte Nr. BitFeature/ModeDescription
Byte 5
179(dec)
Byte 6
180(dec)
0 FFIFast Filter000
1 NNRNo red reduction during blue stretch111
2 MUSNTSC matrix111
3 GAMGamma control111
4 CBSControl sequence of beam current limiting000
5 LLBLow level of beam current limiter000
6 DSADynamic skin tone angle area111
7 DSKDynamic skin tone angle on/ off000
Total Dec Values78 78 78
Total Hex Values4E 4E 4E
0 LTI statusLTI last status111
1 Inc_Life_TimeInc_Life_Time000
2 PC_ModePC_Mode000
3 HD_ModeHD_Mode000
4 Tact_SwitchTact_Switch000
5 Set_In_Special_StbySet_In_Special_Stby000
6 Hotel_OSDDisplayHotel_OSDDisplay000
7 Hotel_MonitorOutHotel_MonitorOut000
Total Dec Values111
Total Hex Values01 01 01
50PF7320/10
42PF7320/10
EN 23LC4.9E AA5.
42PF5320/10
Byte 7
181(dec)
5.7.2Load Default NVM Values
In case a blank NVM is placed or when the NVM content is
corrupted, default values can be downloaded into the NVM.
(For empty NVM replacement, short the SDM with a jumper
and apply the mains voltage. Remember to remove the jumper
after the reload is completed). After the default values are
downloaded, it will be possible to start up and to start aligning
the TV set. This is no longer initiated automatically; to initiate
the download the following action has to be performed:
1. Switch “off” the TV set by disconnecting the AC Power
2. Short circuit the SDM jumpers (keep short-circuited).
3. Press P+ or Ch+ on the local keyboard (and keep it
4. Switch on the TV set via the AC Power plug.
5. Keep pressing the P+/Ch+ button until the set has started
Alternative method:
1. Go to SAM.
2. Select NVM Editor (not SC NVM Editor).
3. Select ADR (address) to 1 (dec).
4. Change the VAL (value) to 170 (dec).
5. Store the value.
6. Disconnect the mains plug and wait for a few seconds.
7. Reconnect the mains plug and wait until the set goes into
No Picture in RF Mode, but there is a Noise Raster
1. Check whether picture is present in AV. If not, go to Video
processing troubleshooting section.
2. If present, check if the Option settings are correct.
3. Check if all the supply voltages are present (3.3/5/8/12/33
V).
4. Check if the I
5. Manually store a known channel and check if there is IF
output at Tuner pin 11.
6. Check the tuning DC voltage at pin 2 of the Tuner. The DC
voltage should vary according to the frequency/channel
being chosen.
7. If the tuning voltage is OK, check the tuner output, pin 11.
8. If it has no output, the Tuner may have a defect. Change
the Tuner.
Sound in Picture Problem for L' System (rolling horizontal
lines)
1. Check whether AGC L' in SAM mode is set to 0.
2. If yes, align the set to correct value.
Required System is not Selected Correctly
Check whether a Service jumper (#4204 & 4205, 0805 size) is
present. If yes, remove it.
2
C lines are working correctly (3.3 V).
EN 24LC4.9E AA5.
5.7.4Video Processing
No Power
1. Check +12 V and 3V3 at position 1J02.
2. If no supply, check the connector 1J02.
3. If it is correct, check the power supply board.
Power Supply is Correct, but no Green LED
1. Check if the connectors 1K00 are properly inserted.
2. If they are inserted correctly, check if the 3V3 is present.
No Picture Display (blank screen with correct sound
output)
1. Check whether the user menu is visible.
2. If the user menu is OK, activate teletext mode.
3. If teletext is OK, the problem is in the ADC (B18) &
Columbus 3D combfilter (B19), if present (depending on
model, see also paragraph “Teletext Path” in chapter 9).
4. If the user menu is not visible, check if the LCD panel
backlight is ON.
5. If the backlight is OFF, the problem is in the power supply
board or LCD panel. Also check pin 12 (LAMP_ON_OFF)
of 1J02. It should be HIGH during normal operation.
Note: For faultfinding purposes, it is important to know the
following: in Pixel Plus and Digital Crystal Clear models, which
have an ADC (B18) and Columbus 3D combfilter (B19), the
digital input of the scaler is used for the digital video path
(Hercules output), whereas the analogue RGB input (analogue
input of the scaler) is only used for teletext. This means that no
mixed mode (video plus teletext simultaneously) is possible. If
there is sound and teletext, but no video and user menu (blank
screen), the digital path (Hercules - ADC - Columbus - Scaler)
is faulty. If there is sound but no teletext, the back-end part
(Scaler - LCD panel) is faulty. In Crystal Clear models, which
do not have an ADC and Columbus, the RGB path (analogue
input of scaler) is used for both video and teletext.
Service Modes, Error Codes, and Fault Finding
No TV, but PC is Present
1. Check if Hsync_SDTV and Vsync_SDTV are present at pin
1 & pin13 of 7E03.
2. If they are present, check teletext output.
3. If there is no teletext output, the IC TDA150xx may be
defect.
5.7.5Power Supply
In case the power supply does not work, check (apart from the
obvious fuse-check) if the oscillators in IC7001 (in TV sets with
37 inch screens) or in IC7001 and IC7U01 (in TV sets with 42
inch screens) are working. If not, replace the ICs.
Block Diagrams, Testpoint Overviews, and Waveforms
6.Block Diagrams, Testpoint Overviews, and Waveforms
Wiring Diagram
25LC4.9E AA6.
8736
AUDIO AMPLIFIER
C
9P
2P3
17361735
1M52
RIGHT
SPEAKER
8735
CN07
2P3
10P
CN06
8P
7P
1M02
PDP POWER SUPPLY
4P
1K00
CN308
2P3
P5
10P
P6
4P
1M03
10P
1M46
11P
1M02
7P
8103
8199
8900
8150
8146
8152
8102
INVERTERINVERTER
LEFT
SPEAKER
8P
P1
CONTROL BOARD
E
1M01
3P
8101
AC INLET
B
SSB
31P
1J04
LVDS
CONNECTOR
11P
1J01
3P
10P
1J00
9P
1J04
1K00
1K04
1K02
6P
11P
3P
8120
8136
LED PANEL
J
6P
0345
D
11P
SIDE I/O
1M36
F_15430_052.eps
130605
Block Diagrams, Testpoint Overviews, and Waveforms
Block Diagram Video
VIDEO
TUNER & VIF
B1
1102
RF
UV1318S
IN
SCART ANALOG IO
B15
1G02
SCART 2
1
21
EXT 2
1G01
SCART 1
1
21
EXT 1
SIDE I/O
D
1002
VIDEO
IN
1001
1
5
S-VHS
2
SVHS
20
15
8
19
19
20
16
15
11
7
8
4
SCL
STATUS_2
STATUS_1
3
4
+5SW_a
67
TUNER
5
SDA
SC1_CVBS_IN
SC1_FB
CVI_Pb_IN
+VTUN
1
L_IN
CVI_Pr_IN
CVI_Y_
IF-TER
11
3104
B2
IN
B2
Y
C
2106
F108
FRONT
AV2_DMMI_SW
7G05
EF
7G03
EF
4G14
4G15
4G17
4G16
1M36
2
4
1104
2
1106
2
SC2_Y_IN
_Y_CVBS_IN
SC2_C_IN
FRONT_C_IN
SC2_CVBS_MON_OUT
SC1_CVBS_RF_OUT
SC1_CV1_DMMI_R_Pr_IN
SC1_CV1_DMMI_G_Y_IN
SC1_CV1_DMMI_B_Pb_IN
SIDE
B17
CONNECTIONS
1K04
2
FRONT_YCVBS_IN
4
FRONT_C_IN
7
VIF1
8
VIF2
RF_AGC
SIF1
7
SIF2
8
2
1
12
13
B2
24
25
31
29
30
7G10
Present only for
non DVB sets
SC1_CVBS_IN
SC1_FBL_IN_1
HERCULES
7217
TDA15021H
AC
DC
14
SC2_AV3_Y_IN
15
4G13
4G18
B7
SC2_OUT_SW
AGC
Detect
QSS Mixer
AM Demod.
SC2_AV3_C_IN
CVBS_COMB
SC2_Y_IN_1
7219
14
Sound
Traps
B2
B13
B13
B13
26LC4.9E AA6.
SYNC INTERFACE
B3
7208
RO
85
G_OSD
Vertical &
Geometry
Sync Sep
H-OSC
H-Shift
H-Drive
CVBS/Y
B_OSD
Fast Blanking
RO
GO
BO
VDRB
HOUT
GO
86
BO
87
7436-2
22
1
7436-1
3
67
CVBS1
c
cvbs/y
HERCULES
Dig. 2H/4H
Combfilter
Yint
Y Delay Adj.
Chroma
Uint
PAL/NTSC/
SECAM
Decoder &
Vint
Baseband
Delay
RGB/Pr Pb Insert
YUV Interface
INSSW3
R/Pr-3
G/Y3
B/Pb-3
77 78 79 80
SAT
SCAVEM
on text
YOUT
74 75 76 70 71 72
Video
Switch
+
Control
QSS/FM
AM
59
7206
EF
64
51
52
58
13
48
12
9
55
43
UOUT
Skin Tone
U/V Tint
Saturation
Peaking
SCAVEM
U/V Delay
VOUT
RGB Matrix
Blue & Black
Strech
Gamma Corr.
YUV
YUV in/out
H/V
VIN
UIN
R_OSD
East-West
YIN
B18
N.C.
7L01
7L02
SC1_R_CVI_Pr_IN
SC1_G_CVI_Y_IN
SC1_FBL_IN_1
B15
B13
SC1_B_CVI_Pb_IN
B13
B13
INTF_V_OUT
INTF_U_OUT
INTF_Y_OUT
B14
CONNECTOR
EF
7209
EF
SCL
SDA
EF
EF
Vsync_SDTV
Hsync_SDTV
7L04
MST9883C
30
31
54
43
48
56
57
A/D
CONV.
EF
EF
7210
2
4
ADC
7L03
DIGITAL IO
1F00
27
26
25
H_PC
28
C5
C3 C4
C1 C2
24
18
916
17
DVI-D
V_PC
8
1
2
6
7
9
10
11
14
+5VSWI
15
17
18
23
24
16
MUX-SYNC INTERFACE
B13
F624
F625
F626
SC1_R_CVI_Pr_IN
B13
SC1_G_CVI_Y_IN
B13
SC1_B_CVI_Pb_IN
B13
BINA|Pb
B14
GINA|YINA
B14
RINA|Pr
B13
B14
Vsync_SDTV
B3
V_PC
B14
H_PC
B13
B14
Hsync_SDTV
B3
COL_Di(1-7)
COL_YA(1-7)
SC1_CV1_DMMI_R_Pr_IN
B15
SC1_CV1_DMMI_G_Y_IN
B15
SC1_CV1_DMMI_B_Pb_IN
B15
B13
B13
B13
B13
B13
R_SDTV
G_SDTV
B_SDTV
GINA|YINA
RX2-IN
RX2+IN
SCL_DVI
SDA_DVI
RX1-IN
RX1+IN
RX0-IN
RX0+IN
RXC+IN
RXC-IN
HOTPLUG
BINA|Pb
RINA|Pr
27
3
7
25
1
5
11
15
1
1
2
12
13
13
12
7E01
7E02
7E03
1
3
5
2
B10
B19
7E00
R-PR-ADC
17
G-Y-ADC
14
B-PB-ADC
11
I_PC_HD_SEL
9
12
14
2
PC_HD_SEL
19
15
14
10,11
SDRAM
7B01
K4D263238F
COLUMBUS
(Dig. PAL/NTC Comb)
7M00
T6TU5XBG
COLUMBUS
DIGITAL COMB
7M01
MSM56V16
512Kx16x2
14
15
4
9
7604
8
5
4
1
SD_HD_SEL
+2V5_DDR
95
SDRAM
1Mx32x4
FILTER
COL_D
COL_A
DRAM
SC1_R_CVI_Pr_IN
SC1_G_CVI_Y_IN
SC1_B_CVI_Pb_IN
RGB|CVI_HDA_SEL
R_PR+
G_Y+
B_PB+
AVSY NC
AHSYNC
SOG
PC_HD_DET
B7
FSDATA
FSADDR
COL_Do(1-7)
COL_YB(1-7)
B7
B7
B2,B13
B2,B13
B2,B13
AE10
SCALER
7801
GM1501
C3
D2
C2
B2
L3
L4
B10
A10
N4
N3
B9
A9
B8
A8
AL
B6
ANALOG
INPUT
PORT
FRAME
STORE
CONTROL
DVI/HDMI
INPUT
PORT
SCALER
GRAPHIC
ZOOM
OUT BLENDER
OSD CONTROLLER
BRIGHTNESS/CONTRAST/HUE/SAT
VIDEO
ZOOM
UART
INTERFACE
MICRO
CONTROLLER
INTERNAL
RAM
B9
EXTERNAL
ROM
INTERFACE
SCALER
DISPLAY
TIMING
GEN.
OCMADDR
AE16
AF16
AE15
AF15
AE14
AF14
AF12
AF11
AF13
AE12
B11
OCMDATA
B20
FLASH/CONTROL
7C00
MX29LV040QC
FLASH
ROM
512Kx8
EPLD
TXB0TXB0+
TXB1TXB1+
TXB2TXB2+
TXB3TXB3+
TXBCTXBC+
OR
TXB0+
TXB0TXB1+
TXB1TXB2+
TXB2TXB3+
TXB3TXBC+
TXBC-
7N02
EP1C12F256C8N
4N03
4N01
4N07
4N05
4N11
4N09
4N15
4N13
4N19
4N17
Only for sets with
PIXEL PLUS
7N04
THC63LVDF84B
LVDS
INTERFACE
RECEIVER
RGB
EPLD
PIXEL+
PROCESSOR
SD_HD_SEL H H H H H H
PC_HD_DET H H H H L H
RGB|CVI_HDA_SEL L H L L L L
EPLD
B21
LVD S An
LVD S Ap
LVD S Bn
LVD S Bp
LVD S Cn
LVD S Cp
LVD S Dn
LVD S Dp
LVDSCLKn
LVDSCLKp
7P02
THC63LVDM83R
LVDS
TRANSMITTER
RGB
OR
LVDS_VCC
LVD S ALVD S A+
LVD S BLVD S B+
LVD S CLVD S C+
LVD S D-
LVD S D+
LVDSCLK-
LVDSCLK+
LVDS_VCC
LVD S ALVD S A+
LVD S BLVD S B+
LVD S CLVD S C+
LVD S DLVD S D+
LVDSCLK-
LVDSCLK+
LVDSAn
LVDSAp
LVDSBn
LVDSBp
LVD S Cn
LVD S Cp
LVD S Dn
LVD S Dp
LVDSCLKn
LVDSCLKp
1P07
(1G50)
1P06
HDPCSide-AVEXT2EXT1TV
F_15420_023.eps
1
11
12
13
14
15
16
17
18
19
20
24
TO DISPLAY (LC4.8 LC4.9)
25
26
21
22
1
11
10
12
14
13
15
19
18
20
27
26
28
22
21
23
060605
TO DISPLAY (LC4.3)
Block Diagrams, Testpoint Overviews, and Waveforms
Block Diagram Audio
AUDIO
TUNER & IF
B1
1102
UV1318S
RF IN
SCART ANALOG IO
B15
1G01
1
21
EXT 1
SCART 1
1G02
1
21
EXT 2
SCART 2
SIDE I/0
D
1002
AUDI O
L/R IN
DIGITAL IO
B14
PC
AUDI O
IN
1F01
6
2
6
2
IFOUT
TUNER
4
5
B2
SCL
SDA
SC1_COMP_AV1_L_IN
SC1_COMP_AV1_R_IN
SC2_L_IN
SC2_R_IN
2
2
4
3
7
F108
11
SEL_IF_SDM
L
R
IF-TER
7101
2106
6104
1M36
1106
4110
2
3
4G11
4G12
B17
1K04
66
88
7
8
SC1_COMP_AV1_L_IN
SC1_COMP_AV1_R_IN
SC2_L_IN
SC2_R_IN
SIDE CONNECTORS
FRONT_L_IN
FRONT_R_IN
AudioIN2L
AudioIN2R
SIF1
SIF2
HERCULES
B2
7217
TDA15021H
29
30
33
34
35
56
57
49
50
53
54
AD Conv.
Std Stereo
Decoder
AUDI O
SELECT
ADC/DAC
QSS Mixer
AM Demod.
AM
QSS/FM
I2S
Processor
AUDI O
CONTROL
Vol/Treb/
Bass
Features
DACs
27LC4.9E AA6.
AUDIO PROCESSING
B5
OUT_MUTE
POR_AUDIO
7201
4219
AUDI O-R
4618
AUDI O-L
SOUND-ENABLE_1
POR_AUDIO
B5
PROTECT_AUD
7601
TS482ID
2
1
7
6
OUT_MUTE
7602
74HC08PW
2
3
&
1
&
6
5
9
8
&
10
12
&
13
7202
MUTE
MUTE
3629
4211
61
60
62
63
36
37
4212
AUDOUTLSR
AUDOUTLSL
B16
OUT_MUTE
B16
1J00
TO PDP
8
SUPPLY
7606
MUTE
SOUND_ENABLE
POWER_DOWN
EXT_MUTE
3628
+5V
SC2_L_MON_OUT
SC2_R_MON_OUT
SC2_L
SC2_R
SC1_L_RF_OUT
SC1_R_RF_OUT
SC1_L
SC1_R
1J04
AUDIO AMPLIFIER
C
(CLASS-D)
1M52
AUDI O-R
33
11
SOUND-ENABLE
88
99
77
B17
B2
B15
B16
B2
7700
LM393PT
3
POR
5
7706-7710
SOUND
ENABLE
7715-7717
PROT,CIRCUIT
AUDI O-L
PROT-AUDIOSUPPLY
SIDE
CONNECTORS
1K04
5K01
1010
1111
77
HP_LOUT
HP_ROUT
+5V_SW
SCART ANALOGUE IO
SC2_L_MON_OUT
SC2_R_MON_OUT
SC1_L_RF_OUT
SC1_R_RF_OUT
7701
TDA8925ST
1
17
1
7
DC-PROT
AUDIO
SUPPLY
SIDE I/O
D
1M36
SOUND
L-HEADPHONE-OUT
SOUND
R-HEADPHONE-OUT
DETECT
CLASS_D
AMPLIFIER
4
6702
6705
1G02-1
3
1
1G01-1
3
1
11
7
-19-16V
+19-16V
-19-16V
EXT 2
SCART 2
EXT 1
SCART 1
5702
5700
1
21
1
21
1M02
1010
2
3
5
1
2
7
TO 1M02
5
6
SUPPLY
PDP
1735
1736
A
1
3
RIGHT
SPEAKER
1
3
SPEAKER
HEADPHONE
LEFT
CONTROL
CONTROL BOARD
E
LED PANEL
J
1040
2
GND
OUT
+5V2-STBY
7052
+5V2-STBY
3
VS
1
6070
7051
Channel+
Channel-
Menu
Volume+
Vol ume -
Power
6060
6051
Green
Red
7062
3063
1703
1704
1705
1702
1701
1706
3051
KEYBOARD
LIGHT-SENSOR
3061
+5V2-STBY
LED1
LED2
SIDE CONNECTORS
B17
1K02
(1M01)
1M01
22
1K00
0345
RC
33
11
22
55
44
66
+3V3STBY
LED_SEL
PC-TV-LED
SYNC INTERFACE
B3
7430
3431
6F00
3432
RES
KEYBOARD
IR
LIGHT_SENSOR
+3v3STBY
+5VSW
ITV_IR_SW_RESET
B2
120
97
115
123
107
7217
TDA15021H
HERCULES
HERCULES
114
116
119
102
111
122
127
10
11
SEL_IF_SDM
4022
SERVICE
SMD
STATUS_1
STATUS_2
EXT_MUTE
SOUND-ENABLE
SC_STANDBY
AV2 _DMMI_SW
1202
B3
B3
B5
B5
B15
DC-DC CONVERTER
B6
B1
57565757
3755
3759
7754
7758
3750
+12VSW
3758
PAN EL-PWR-CTL
B8
B2
SC_STANDBY
B15B6
7755
+3V3STBY
7756
LVDS_VCC
PAN_VCC
+3V3SW
F_15430_053.eps
130605
Block Diagrams, Testpoint Overviews, and Waveforms