Copyright 2005 Philips Consumer Electronics B.V. Eindhoven, The Netherlands.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy=
Grey, Rd= Red, Wh= White, and Ye= Yellow.
1.2.1Side I/O connections
AudioS-Video Video
LR
E_14710_005.eps
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Figure 1-1 Side I/O connections
S-Video (Hosiden): Video Y/C - In
1-Ground Y Gnd H
2-Ground C Gnd H
3-Video Y 1 V
4-Video C 0.3 V
Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
Mini Jack: Audio Head phone - Out
Bk - Head phone 32 - 600 ohm / 10 mW ot
1.2.2Rear Connections
DVI
18
916
17
AUDIO
C1 C2
C5
24
C3 C4
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
AERIAL IN
EXT 2EXT 1
1.1.2Sound
Sound systems: FM-mono
: FM-stereo B/G
: NICAM B/G, D/K, I, L
: AV Stereo
Maximum power (W
): 2 x 15
RMS
1.1.3Miscellaneous
Power supply:
- Mains voltage (V
): 220 - 240
AC
- Mains frequency (Hz): 50 / 60
Ambient conditions:
- Temperature range (qC): +5 to +40
- Maximum humidity: 90% R.H.
Power consumption
- Normal operation (W): | 450
- Stand-by (W): < 2
Dimensions (WxHxD cm): 110.5 x 61 x 9.7
Weight (kg): 30
DVIDVI-I
Audio In
EXT 2UARTI2CEXT 1
ComPair
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Figure 1-2 Rear I/O
Aerial - In
-- IEC-type (EU) Coax, 75 ohm D
Mini Jack: PC-Audio - In
1-Ground Gnd H
2-Audio L 0.5 V
3-Audio R 0.5 V
Service connector (ComPair)
1-SDA-S I
2-SCL-S I
2
2
/ 10 kohm j
RMS
/ 10 kohm j
RMS
C Data (0 - 5 V) jk
C Clock (0 - 5 V) j
3-Ground Gnd H
Service connector (UART)
1-UART_TX Transmit k
2-Ground Gnd H
3-UART_RX Receive j
Technical Specifications, Connections, and Chassis Overview
EN 3LC4.8E AA1.
DVI-I: Digital/Analogue Video - In
18
916
17
C1 C2
C5
24
C3 C4
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Figure 1-3 DVI-I connector
1 -D2- j
2-D2+ j
3-Shield Gnd H
4-D4- j
5-D4+ j
6-DDC_SCL DDC clock k
7-DDC_SDA DDC data jk
8-V-sync 0 - 5 V j
9-D1- j
10-D1+ j
11 - Shield Gnd H
12-D3- j
13-D3+ j
14 - +5V j
15 - Ground Gnd H
16 - HPD Hot Plug Detect j
17-D0- j
18-D0+ j
19 - Shield Gnd H
20 - D5- j
21 - D5+ j
22 - Shield Gnd H
23 - CLK+ j
24 - CLK- j
C1 - Video Red 0.7 V
C2 - Video Green 0.7 V
C3 - Video Blue 0.7 V
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm j
PP
C4 - H-sync 0 - 5 V j
C5 - Ground Gnd H
EXT2: Video Y/C - in, CVBS - In/Out, Audio - In/Out
21
20
E_06532_001.eps
2
1
050404
Figure 1-5 SCART connector
1 - Audio R 0.5 V
2 - Audio R 0.5 V
3 - Audio L 0.5 V
/ 1 kohm k
RMS
/ 10 kohm j
RMS
/ 1 kohm k
RMS
4 - Ground Audio Gnd H
5 - Ground Blue Gnd H
6 - Audio L 0.5 V
/ 10 kohm j
RMS
7 - n.c.
8 - Function Select 0 - 2 V: INT
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 - Ground Green Gnd H
10 - n.c.
11 - n.c.
12 - n.c.
13 - Ground Red Gnd H
14 - Ground Gnd H
15 - YC/C - in 0.7 V
16 - n.c.
/ 75 ohm j
PP
17 - Ground Video Gnd H
18 - Ground Gnd H
19 - Video Mon. CVBS 1 V
20 - YC/Y - in 0.7 V
21 - Shield Gnd H
/ 75 ohm k
PP
/ 75 ohm j
PP
EXT1: Video RGB - In, CVBS - In/Out, Audio - In/Out
21
20
E_06532_001.eps
2
1
050404
Figure 1-4 SCART connector
1-Audio R 0.5 V
2-Audio R 0.5 V
3-Audio L 0.5 V
4-Ground Audio Gnd H
/ 1 kohm k
RMS
/ 10 kohm j
RMS
/ 1 kohm k
RMS
5-Ground Blue Gnd H
6-Audio L 0.5 V
7-Video Blue 0.7 V
8-Function Select 0 - 2 V: INT
/ 10 kohm j
RMS
/ 75 ohm j
PP
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 - Ground Green Gnd H
10 - n.c.
11 - Video Green 0.7 V
12 - n.c.
/ 75 ohm j
PP
13 - Ground Red Gnd H
14 - Ground Gnd H
15 - Video Red 0.7 V
/ 75 ohm j
PP
16 - Status/FBL 0 - 0.4 V: INT
1 - 3 V: EXT / 75 ohm j
17 - Ground Video Gnd H
18 - Ground FBL Gnd H
19 - Video Terr. CVBS 1 V
20 - Video CVBS/Y 1 V
/ 75 ohm k
PP
/ 75 ohm j
PP
21 - Shield Gnd H
EN 4LC4.8E AA1.
1.3Chassis Overview
AUDIO STANDBY
SA
PANEL
Technical Specifications, Connections, and Chassis Overview
LCD PANEL
SMALL
B
SIGNAL BOARD
SIDE CONTROL
E
BOARD
Figure 1-6 Chassis overview
POWER SUPPLY
PANEL
SIDE I/O PANEL
LED PANEL
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A
D
J
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Safety Instructions, Warnings, and Notes
2.Safety Instructions, Warnings, and Notes
EN 5LC4.8E AA2.
Index of this chapter:
2.1 Safety Instructions
2.2 Warnings
2.3 Notes
2.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains (AC Power) via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains (AC Power) lead for
external damage.
•Check the strain relief of the Mains (AC Power) cord for
proper function.
•Check the electrical DC resistance between the Mains (AC
Power) plug and the secondary side (only for sets that have
a Mains (AC Power) isolated power supply):
1. Unplug the Mains (AC Power) cord and connect a wire
between the two pins of the Mains (AC Power) plug.
2. Set the Mains (AC Power) switch to the "on" position
(keep the Mains (AC Power) cord unplugged!).
3. Measure the resistance value between the pins of the
Mains (AC Power) plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 Mohm and 12 Mohm.
4. Switch "off" the set, and remove the wire between the
two pins of the Mains (AC Power) plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
2.3Notes
2.3.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode (see chapter 5) with a colour bar
signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated
otherwise) and picture carrier at 475.25 MHz for PAL, or
61.25 MHz for NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
•The semiconductors indicated in the circuit diagram and in
the parts lists, are interchangeable per position with the
semiconductors in the unit, irrespective of the type
indication on these semiconductors.
2.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kohm).
•Resistor values with no multiplier may be indicated with
either an "E" or an "R" (e.g. 220E or 220R indicates 220
ohm).
•All capacitor values are given in micro-farads (P x10
nano-farads (n= x10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An "asterisk" (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed in the Spare Parts
List. Therefore, always check this list when there is any
doubt.
-9
), or pico-farads (p= x10
-12
-6
),
).
2.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential. Available
ESD protection equipment:
– Complete kit ESD3 (small tablemat, wristband,
connection box, extension cable and earth cable) 4822
310 10671.
– Wristband tester 4822 344 13999.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched "on".
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.3.3Rework on BGA (Ball Grid Array) ICs
General
Although (LF)BGA assembly yields are very high, there may
still be a requirement for component rework. By rework, we
mean the process of removing the component from the PWB
and replacing it with a new component. If an (LF)BGA is
removed from a PWB, the solder balls of the component are
deformed drastically so the removed (LF)BGA has to be
discarded.
Device Removal
As is the case with any component that, is being removed, it is
essential when removing an (LF)BGA, that the board, tracks,
solder lands, or surrounding components are not damaged. To
remove an (LF)BGA, the board must be uniformly heated to a
temperature close to the reflow soldering temperature.
A uniform temperature reduces the risk of warping the PWB. To
do this, we recommend that the board is heated until it is certain
that all the joints are molten. Then carefully pull the component
off the board with a vacuum nozzle. For the appropriate
temperature profiles, see the IC data sheet.
Area Preparation
When the component has been removed, the vacant IC area
must be cleaned before replacing the (LF)BGA.
Removing an IC often leaves varying amounts of solder on the
mounting lands. This excessive solder can be removed with
either a solder sucker or solder wick. The remaining flux can be
removed with a brush and cleaning agent.
EN 6LC4.8E AA2.
Safety Instructions, Warnings, and Notes
After the board is properly cleaned and inspected, apply flux on
the solder lands and on the connection balls of the (LF)BGA.
Note: Do not apply solder paste, as this has been shown to
result in problems during re-soldering.
Device Replacement
The last step in the repair process is to solder the new
component on the board. Ideally, the (LF)BGA should be
aligned under a microscope or magnifying glass. If this is not
possible, try to align the (LF)BGA with any board markers.
So as not to damage neighbouring components, it may be
necessary to reduce some temperatures and times.
More Information
For more information on how to handle BGA devices, visit this
URL: www.atyourservice.ce.philips.com (needs subscription,
not available for all regions). After login, select “Magazine”,
then go to “Workshop Information”. Here you will find
Information on how to deal with BGA-ICs.
2.3.4Lead-free Solder
Philips CE is producing lead-free sets (PBF) from 1.1.2005
onwards.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 5 and 6 refer to the production year, digits
7 and 8 refer to production week (in example below it is 1991
week 18).
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly toavoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
•Use only original spare-parts listed in the Service-Manuals.
Not listed standard material (commodities) has to be
purchased at external companies.
•Special information for lead-free BGA ICs: these ICs will be
delivered in so-called "dry-packaging" to protect the IC
against moisture. This packaging may only be opened
shortly before it is used (soldered). Otherwise the body of
the IC gets "wet" inside and during the heating time the
structure of the IC will be destroyed due to high (steam-)
pressure inside the body. If the packaging was opened
before usage, the IC has to be heated up for some hours
(around 90°C) for drying (think of ESD-protection!).
Do not re-use BGAs at all!
•For sets produced before 1.1.2005, containing leaded
soldering tin and components, all needed spare parts will
be available till the end of the service period. For the repair
of such sets nothing changes.
In case of doubt whether the board is lead-free or not (or with
mixed technologies), you can use the following method:
•Always use the highest temperature to solder, when using
SAC305 (see also instructions below).
•De-solder thoroughly (clean solder joints to avoid the
mixing of two alloys).
E_06532_024.eps
230205
Figure 2-1 Serial number example
Regardless of the special lead-free logo (which is not always
indicated), one must treat all sets from this date onwards
according to the rules as described below.
P
b
Figure 2-2 Lead-free logo
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin Philips SAC305 with order
code 0622 149 00106. If lead-free solder paste is required,
please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilise the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilised at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
Caution: For BGA-ICs, you must use the correct temperature
profile, which is coupled to the 12NC. For an overview of these
profiles, visit the website www.atyourservice.ce.philips.com
(needs subscription, but is not available for all regions).
You will find this and more technical information within the
"Magazine", chapter "Workshop information".
For additional questions please contact your local repair help
desk.
2.3.5Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
3.Directions for Use
You can download this information from the following websites:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
•Follow the disassembling instructions in described order.
4.2Service Position
First, put the TV set in its service position. Therefore, place it
upside down on a table top (use a protection sheet or foam
bars).
4.2.1The Foam Bars
E_06532_018.eps
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Figure 4-2 Foam bars
F_15420_033.eps
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Figure 4-1 Cable dressing
The foam bars (order code 3122 785 90580) can be used for
all types and sizes of Flat TVs. By laying the plasma or LCD TV
flat on the (ESD protective) foam bars, a stable situation is
created to perform measurements and alignments. By first
placing a mirror flat on the table under the TV you can easily
see if something is happening on the screen.
Mechanical Instructions
EN 9LC4.8E AA4.
4.3Assy/Panel Removal
4.3.1Rear Cover
3
3
4
3
3
4
3
Figure 4-3 Rear cover screws
Warning: Disconnect the mains power cord before you remove
the rear cover.
1. Remove the screws that secure the rear cover (see Figure
“Rear cover screws”); these are:
a) 4 x big torx screws (1) for securing the stand/wall mount;
b) 5 x small torx screws (2) near the rear I/O panel;
c) 22 x small torx screws (3) that secure the loudspeaker
compartments [6 of these screws are in sunken holes (4) ]
and along the edges of the rear cover.
2. Lift the rear cover from the cabinet cautiously. Make sure
that wires and other internal components are not damaged
during cover removal.
1
2
3
4
4
F_15420_034.eps
3
3
3
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4.3.3LED Panel
1
2
Figure 4-5 LED panel
1. Remove the fixation screws (1) and take the panel out of its
brackets.
2. Disconnect the cable (2) from the panel.
4.3.4Keyboard Control Panel
2
F_15420_036.eps
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4.3.2Side I/O Panel
1
2
Figure 4-6 Keyboard control panel
1. Remove the panel (1) from its brackets (2).
1
F_15420_035.eps
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2. Disconnect the cable (3) from the panel.
3
F_15420_037.eps
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Figure 4-4 Side I/O panel
1. Disconnect the cable (1) from the panel.
2. Remove the fixation screw (2) and lift the panel out of its
brackets.
EN 10LC4.8E AA4.
Mechanical Instructions
4.3.5SSB Board Cover Shield
1
3
Figure 4-7 SSB board cover shield
4.3.7Power Supply Panel
3
2
1
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2
1
1
F_15420_039.eps
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1
1
Figure 4-8 DVI-I connector and rear I/O panel screws
1.Very cautiously disconnect the LVDS cable (1) from the
SSB panel (see Figure “SSB board cover shield”). Notice
that this cable is very fragile.
2. Remove all other cables (2) from the SSB board (see
Figure “SSB board cover shield”).
3. Remove the fixation screws (3), see Figure “SSB board
cover shield” and remove the SSB shield with the SSB
board inside, and the rear I/O panel still attached to it.
4. Remove the fixation screws (1) from the DVI-I connector
and from the rear panel, see Figure “DVI-I connector and
rear panel screws”, and remove the rear I/O panel from the
SSB board.
5. Remove the upper part of the shield from the SSB panel,
by unhooking it from its brackets. Be careful not to damage
the LVDS connector on the SSB board, see Figure “SSB
board cover shield”.
4.3.6SSB Board
Figure 4-10 Power supply panel
1. Disconnect all cables (1) from the panel.
2. Remove the fixation screws (2) from the panel.
3. Take the panel out of its brackets.
F_15420_041.eps
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1
F_15420_040.eps
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Figure 4-9 SSB board
1. Remove the two fixation screws (1) that secure the SSB
board on the lower part of the SSB shielding, see Figure
“SSB board”.
2. Remove the SSB panel.
4.3.8Class D Audio Amplifier/STBY Power Supply Panel
2
1
2
F_15420_042.eps
Figure 4-11 Class D audio amplifier/STBY power supply panel
1. Disconnect all cables (1) from the panel.
2. Remove the fixation screws (2) from the panel.
3. Take the panel out of its brackets.
Mechanical Instructions
070605
EN 11LC4.8E AA4.
EN 12LC4.8E AA4.
s
Mechanical Instructions
4.3.9LCD Panel
2
1
F_15420_043.eps
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Figure 4-12 “L” and “R” loudspeaker cables and cable clamps
Figure 4-15 LCD panel connector
F_15420_046.eps
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Figure 4-13 LVDS connector
F_15420_044.eps
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Figure 4-16 LCD panel
F_15420_047.ep
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Figure 4-14 LCD panel fixation screws
F_15420_045.eps
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Mechanical Instructions
EN 13LC4.8E AA4.
To remove the LCD-panel, carry out the following steps:
1. Disconnect the cables (1) from the “L” and the “R”
loudspeakers and remove the cables from their cable
clamps (1, see Figure “L” and “R” loudspeaker cables and
cable clamps”).
2. Important: Unplug the LVDS connector (1) on the LCD
panel (see Figure “LVDS connector”).
Be careful, as this is a very fragile connector!
3. Unplug the connectors (1) from the Side I/O panel and from
the LED panel and remove the cables from their cable
clamps (see Figures “Side I/O panel” and “LED panel” at
the beginning of this chapter).
4. Take the Keyboard Control panel out of its brackets and
remove the Keyboard Control cable from its cable clamp
(see Figure “Keyboard Control panel” at the beginning of
this chapter).
5. Remove the fixation screws from the LCD panel (see
Figure “LCD panel fixation screws”; the two types of torx
screws, 6 small ones and 4 large ones, are indicated by the
two screwdrivers).
6. Unplug the connector of the LCD panel flatcable, at the “R”
speaker side of the TV set, from connector 1316 on the
lower left side of the Class D audio amplifier/STBY power
supply panel (see Figure “Class D audio amplifier/STBY
power supply panel”).
7. Lift the “L” speaker side of the metal frame 10 cm from the
LCD panel and hold it in this position. Now, loosen the LCD
flatcable and the “L” loudspeaker cable from their clamps,
and disconnect the LCD flatcable connector from the LCD
panel (see Figure “LCD panel connector”).
8. Lift the metal frame (together with all PWBs) from the LCD
panel.
Take care not to damage the fragile LVDS cable.
9. After removal of the metal frame, you can lift the LCD panel
(1) from its plastic frame (see Figure “LCD panel”).
10. If the plastic frame is damaged, replace it by a new frame,
after removing the loudspeakers, the Side I/O panel, the
Keyboard Control panel, and the LED panel.
4.4Set Re-assembly
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original positions. See Figure "Cable
dressing". Be careful with the fragile LVDS cable.
EN 14LC4.8E AA5.
Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Problems and Solving Tips Related to CSM
5.4 Service Tools
5.5 Error Codes
5.6 The Blinking LED Procedure
5.7 Fault Finding and Repair Tips
5.1Test Points
This chassis is equipped with test points in the service printing.
In the schematics test points are identified with a rectangle box
around Fxxx or Ixxx.
Perform measurements under the following conditions:
•Television set in Service Default Alignment Mode.
•Video input: Colour bar signal.
•Audio input: 3 kHz left channel, 1 kHz right channel.
5.2Service Modes
Service Default mode (SDM) and Service Alignment Mode
(SAM) offers several features for the service technician, while
the Customer Service Mode (CSM) is used for communication
between the call centre and the customer.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the possibilities of structured troubleshooting, error code
reading, and software version readout for all chassis.
Minimum requirements for ComPair: a Pentium processor, a
Windows OS, and a CD-ROM drive (see also paragraph
"ComPair").
How to Enter
To enter SDM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU button
(do not allow the display to time out between entries while
keying the sequence).
•Short "Service" jumpers on the TV board during cold start
and apply mains (see Figure "Service jumpers"). Then
press the mains button (remove the short after start-up).
Caution: Entering SDM by shorting "Service" jumpers will
override the +8V-protection. Do this only for a short period.
When doing this, the service-technician must know exactly
what he is doing, as it could damage the television set.
•Or via ComPair.
1
F_15270_053.eps
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Figure 5-1 Service jumpers
5.2.1Service Default Mode (SDM)
Purpose
•To create a predefined setting for measurements to be
made.
•To override software protections.
•To start the blinking LED procedure.
•To inspect the error buffer.
•To check the life timer.
Specifications
•Tuning frequency: 475.25 MHz.
•Colour system: PAL-BG.
•All picture settings at 50% (brightness, colour contrast,
hue).
•Bass, treble, and balance at 50 %; volume at 25 %.
•All service-unfriendly modes (if present) are disabled. The
service unfriendly modes are:
– Timer / Sleep timer.
– Child / parental lock.
– Blue mute.
– Hotel / hospital mode.
– Auto shut off (when no “IDENT” video signal is
received for 15 minutes).
– Skipping of non-favourite presets / channels.
– Auto-storage of personal presets.
– Auto user menu time-out.
– Auto Volume Levelling (AVL).
After entering SDM, the following screen is visible, with SDM in
the upper right corner of the screen to indicate that the
television is in Service Default Mode.
00035 LC4XEP1 1.15/S4XPVX 1.23 SDM
ERR 0 0 0 0 0
OP 000 057 140 032 120 128 000
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060605
Figure 5-2 SDM menu
Service Modes, Error Codes, and Fault Finding
EN 15LC4.8E AA5.
How to Navigate
Use one of the following methods:
•When you press the MENU button on the remote control,
the set will switch on the normal user menu in the SDM
mode.
•On the TV, press and hold the VOLUME DOWN and press
the CHANNEL DOWN for a few seconds, to switch from
SDM to SAM and reverse.
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or the television set.
If you turn the television set off by removing the mains (i.e.,
unplugging the television) without using the mains button, the
television set will remain in SDM when mains is re-applied, and
the error buffer is not cleared.
5.2.2Service Alignment Mode (SAM)
Purpose
•To change option settings.
•To display / clear the error code buffer.
•To perform alignments.
Specifications
•Operation hours counter (maximum five digits displayed).
•Software version, Error codes, and Option settings display.
•Error buffer clearing.
•Option settings.
•AKB switching.
•Software alignments (Tuner, White Tone, Geometry &
Audio).
•NVM Editor.
•ComPair Mode switching.
How to Enter
To enter SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596" directly followed by the OSD/
STATUS/INFO(I+) button (do not allow the display to time
out between entries while keying the sequence).
•Or via ComPair.
After entering SAM, the following screen is visible, with SAM in
the upper right corner of the screen to indicate that the
television is in Service Alignment Mode.
00035 LC4XEP1 1.15/S4XPVX 1.23 SAM
ERR 0 0 0 0 0
OP 000 057 140 032 120 128 000
. Clear Clear ?
. Options
. Tuner
. White Tone
. Audio
. NVM Editor
. SC NVM Editor
. ComPair Mode On
Figure 5-3 SAM menu
F_15420_030.eps
060605
Menu Explanation
1. LLLLL. This represents the run timer. The run timer counts
normal operation hours, but does not count standby hours.
2. AAABCD-X.Y. This is the software identification of the
main microprocessor:
– A= the project name (LC04.x).
– B= the region: E= Europe, A= Asia Pacific, U= NAFTA,
•LATAM and NAFTA: N= Stereo non-dBx, S=
Stereo dBx.
•Asian Pacific: T= TXT, N= non-TXT, C= NTSC.
•ALL regions: M= mono, D= DVD, Q= Mk2.
– D= the language cluster number.
– X= the main software version number (updated with a
major change that is incompatible with previous
versions).
– Y= the sub software version number (updated with a
minor change that is compatible with previous
versions).
3. EEEEE-F.GG. This is the software identification of the
Scaler:
– EEEEEE= the scaler sw cluster
– F= the main sw version no.
– GG= the sub-version no.
4. SAM. Indication of the Service Alignment Mode.
5. Error Buffer. Shows all errors detected since the last time
the buffer was erased. Five errors possible.
6. Option Bytes. Used to set the option bytes. See “Options”
in the Alignments section for a detailed description. Seven
codes are possible.
7. Clear. Erases the contents of the error buffer. Select the
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
8. Options. Used to set the option bits. See “Options” in the
Alignments section for a detailed description.
9. Tuner. Used to align the tuner. See “Tuner” in the
Alignments section for a detailed description.
10. White Tone. Used to align the white tone. See “White
Tone” in the Alignments section for a detailed description.
11. Audio. No audio alignment is necessary for this television
set.
12. NVM Editor. Can be used to change the NVM data in the
television set. See table “NVM data” further on.
13. SC NVM Editor. Can be used to edit Scaler NVM.
14. ComPaIr. Can be used to switch on the television to In
System Programming (ISP) mode, for software uploading
via ComPair.
Caution: When this mode is selected without ComPair
connected, the TV will be blocked. Remove the AC power
to reset the TV.
How to Navigate
•In SAM, select menu items with the MENU UP/DOWN keys
on the remote control transmitter. The selected item will be
highlighted. When not all menu items fit on the screen, use
the MENU UP/DOWN keys to display the next / previous
menu items.
•With the MENU LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected submenu.
•In SAM, when you press the MENU button twice, the set
will switch to the normal user menus (with the SAM mode
still active in the background). To return to the SAM menu
press the MENU or STATUS/EXIT button.
•When you press the MENU key in while in a submenu, you
will return to the previous menu.
EN 16LC4.8E AA5.
Service Modes, Error Codes, and Fault Finding
How to Store SAM Settings
To store the settings changed in SAM mode, leave the top level
SAM menu by using the POWER button on the remote control
transmitter or the television set.
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or the television set.
If you turn the television set “off” by removing the mains (i.e.,
unplugging the television) without using the mains button, the
television set will remain in SAM when mains is re-applied, and
the error buffer is not cleared.
5.2.3Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to Enter
To enter CSM, press the following key sequence on the remote
control transmitter: “123654” (do not allow the display to time
out between entries while keying the sequence).
Upon entering the Customer Service Mode, the following
screen will appear:
8. Displays the detected Audio (e.g. stereo/mono).
9. Displays the picture setting information.
10. Displays the sound setting information.
How to Exit
To exit CSM, use one of the following methods:
•Press the MENU, STATUS/EXIT, or POWER button on the
remote control transmitter.
•Press the POWER button on the television set.
5.3Problems and Solving Tips Related to CSM
5.3.1Picture Problems
Note: The problems described below are all related to the TV
settings. The procedures used to change the value (or status)
of the different settings are described.
Picture too Dark or too Bright
If:
•The picture improves when you press the AUTO PICTURE
button on the remote control transmitter, or
•The picture improves when you enter the Customer
Service Mode,
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys (if necessary) to select
BRIGHTNESS.
6. Press the MENU LEFT/RIGHT keys to increase or
decrease the BRIGHTNESS value.
7. Use the MENU UP/DOWN keys to select PICTURE.
8. Press the MENU LEFT/RIGHT keys to increase or
decrease the PICTURE value.
9. Press the MENU button on the remote control transmitter
twice to exit the user menu.
10. The new PERSONAL preference values are automatically
stored.
E_15420_031.eps
060605
Figure 5-4 CSM menu
Menu Explanation
1. Indication of the decimal value of the operation hours
counter, Software identification of the main microprocessor
(see "Service Default or Alignment Mode" for an
explanation), and the service mode (CSM = Customer
Service Mode).
2. Displays the last five errors detected in the error code
buffer.
3. Displays the option bytes.
4. Displays the type number version of the set.
5. Reserved item for P3C call centres (AKBS stands for
Advanced Knowledge Base System).
6. Indicates the television is receiving an "IDENT" signal on
the selected source. If no "IDENT" signal is detected, the
display will read "NOT TUNED"
7. Displays the detected Colour system (e.g. PAL/NTSC).
White Line around Picture Elements and Text
If:
The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select SHARPNESS.
6. Press the MENU LEFT key to decrease the SHARPNESS
value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
Service Modes, Error Codes, and Fault Finding
EN 17LC4.8E AA5.
Snowy Picture
Check CSM line 6. If this line reads “Not Tuned”, check the
following:
•Antenna not connected. Connect the antenna.
•No antenna signal or bad antenna signal. Connect a proper
antenna signal.
•The tuner is faulty (in this case line 2, the Error Buffer line,
will contain error number 10). Check the tuner and replace/
repair the tuner if necessary.
Black and White Picture
If:
•The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select COLOR.
6. Press the MENU RIGHT key to increase the COLOR value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
Menu Text not Sharp Enough
If:
•The picture improves after you have pressed the AUTO
PICTURE button on the remote control transmitter,
Then:
1. Press the AUTO PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to highlight the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys to select PICTURE.
6. Press the MENU LEFT key to decrease the PICTURE
value.
7. Press the MENU button on the remote control transmitter
twice to exit the user menu.
8. The new PERSONAL preference value is automatically
stored.
You do not have to know anything about I
2
C commands
yourself because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
the Force/SearchMan electronic manual of the defective
chassis, schematics and PWBs are only a mouse click
away.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair interface box is connected to the PC via a serial
(or RS-232) cable.
For this chassis, the ComPair interface box and the TV
communicate via a bi-directional service cable via the service
connector(s).
The ComPair faultfinding program is able to determine the
problem of the defective television. ComPair can gather
diagnostic information in two ways:
•Automatically (by communicating with the television):
ComPair can automatically read out the contents of the
entire error buffer. Diagnosis is done on I
ComPair can access the I
ComPair can send and receive I
2
C/UART bus of the television.
2
2
C/UART level.
C/UART commands to
the microcontroller of the television. In this way, it is
possible for ComPair to communicate (read and write) to
devices on the I
2
C/UART buses of the TV-set.
•Manually (by asking questions to you): Automatic
diagnosis is only possible if the microcontroller of the
television is working correctly and only to a certain extent.
When this is not the case, ComPair will guide you through
the faultfinding tree by asking you questions (e.g. Does the
screen give a picture? Click on the correct answer: YES /
NO) and showing you examples (e.g. Measure test-point I7
and click on the correct oscillogram you see on the
oscilloscope). You can answer by clicking on a link (e.g.
text or a waveform picture) that will bring you to the next
step in the faultfinding process.
By a combination of automatic diagnostics and an interactive
question / answer procedure, ComPair will enable you to find
most problems in a fast and effective way.
How To Connect
This is described in the chassis faultfinding database in
ComPair.
Caution: It is compulsory to connect the TV to the PC as
shown in the picture below (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
blown!
TO
UART SERVICE
CONNECTOR
TO
I2C SERVICE
CONNECTOR
5.4Service Tools
5.4.1ComPair
Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the European DST (service remote control),
which allows faster and more accurate diagnostics. ComPair
has three big advantages:
1. ComPair helps you to quickly get an understanding on how
to repair the chassis in a short time by guiding you
systematically through the repair procedures.
2. ComPair allows very detailed diagnostics (on I
is therefore capable of accurately indicating problem areas.
Note: If you encounter any problems, contact your local
support desk.
5.4.2LVDS Tool
Introduction
This service tool (also called “ComPair Assistant 1“) may help
you to identify, in case the TV does not show any picture,
whether the Small Signal Board (SSB) or the display of a Flat
TV is defective.
Furthermore it is possible to program EPLDs with this tool
(Byteblaster). Read the user manual for an explanation of this
feature.
5.5.1How to Read the Error Buffer
You can read the error buffer in 3 ways:
•On screen via the SAM (if you have a picture).
Examples:
– ERROR: 0 0 0 0 0 : No errors detected
– ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error
– ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error
•Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.
•Via ComPair.
5.5.2How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
•By using the CLEAR command in the SAM menu:
– To enter SAM, press the following key sequence on the
remote control transmitter: “062596” directly followed
by the OSD/STATUS button (do not allow the display
to time out between entries while keying the
sequence).
– Make sure the menu item CLEAR is highlighted. Use
the MENU UP/DOWN buttons, if necessary.
– Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the “CLEAR” line will
change from “CLEAR?” to “CLEARED”
•If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Since 2004, the LVDS output connectors in our Flat TV models
are standardised (with some exceptions). With the two
delivered LVDS interface cables (31p and 20p) you can cover
most chassis (in special cases, an extra cable will be offered).
When operating, the tool will show a small (scaled) picture on
a VGA monitor. Due to a limited memory capacity, it is not
possible to increase the size when processing high-resolution
LVDS signals (>= 1280x768). Generally this tool is intended to
determine if the SSB is working or not. Thus to determine if
LVDS, RGB, and sync signals are okay.
How to Connect
Connections are explained in the user manual, which is
delivered with the tool.
Note: To use the LVDS tool, you must have ComPair release
2004-1 (or later) on your PC (engine version >= 2.2.05).
For every TV type number and screen size, one must choose
the proper settings via ComPair. The ComPair file will be
updated regularly with new introduced chassis information.
How to Order
•LVDS tool (incl. two LVDS cables: 31p and 20p):
3122 785 90671.
•LVDS cable 41p-to-31p for CA1 (dual -> single LVDS):
3122 785 90830.
Note: If you exit SAM by disconnecting the mains from the
television set, the error buffer is not reset.
5.5Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
Service Modes, Error Codes, and Fault Finding
EN 19LC4.8E AA5.
5.5.3Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
I2C error while
communicating with
the Genesis Scaler
and/or Flash-ROM
is faulty/empty
+5V protection7752B6
2
C error7L04B18
communicating with
the Scaler
EEPROM
2
C error while
I
communicating with
the Hercules
EEPROM (NVM for
TV).
Remark: when the
Hercules EEPROM
is defective, the
Hercules should
operate with its
default values.
2
C error while
communicating with
the PLL tuner
communicating with
the 2D/3D
combfilter
Columbus
I2C error while
communicating with
the iBoard HDMI
Panellink Receiver/
Decoder (only in
NAFTA and AP
sets)
with the Scaler
SDRAM
communicating with
EPLD
I2C error while
communicating with
the Digital Module
(only on Digital
sets)
--
7801
7B01
7C01B11
7207B2
1102, F102, F104,
F107
7M00B19
7D03B12
7B01B10
7N02B20 +
Digital Module
(only on Digital
sets)
B7 + B8
B10
+ B19
B1
(only in
NAFTA
and AP
sets)
B21
5.6The Blinking LED Procedure
Using this procedure, you can make the contents of the error
buffer visible via the front LED. This is especially useful when
there is no picture.
When the SDM is entered, the front LED will blink the contents
of the error-buffer:
•The LED blinks with as many pulses as the error code
number, followed by a time period of 1.5 seconds, in which
the LED is off.
•Then this sequence is repeated.
Any RC5 command terminates this sequence.
Example of error buffer: 12 9 6 0 0
After entering SDM, the following occurs:
•1 long blink of 5 seconds to start the sequence,
•12 short blinks followed by a pause of 1.5 seconds,
•9 short blinks followed by a pause of 1.5 seconds,
•6 short blinks followed by a pause of 1.5 seconds,
•1 long blink of 1.5 seconds to finish the sequence,
•The sequence starts again with 12 short blinks.
5.7Fault Finding and Repair Tips
Notes:
•It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
•Before any fault finding actions, check if the correct options
are set.
5.7.1NVM Editor
In some cases, it can be handy if one directly can change the
NVM contents. This can be done with the “NVM Editor” in SAM
mode. With this option, single bytes can be changed.
Caution:
•Do not change the NVM settings without
understanding the function of each setting, because
incorrect NVM settings may seriously hamper the
correct functioning of the TV set!
•Do not change the Scaler NVM settings, as this will
hamper the DVI functionality of the TV set!
•Always note down the existing NVM settings, before
changing the settings. This will enable you to return to the
orgininal settings, if the new settings turn out to be
incorrect.
Table 5-2 NVM editor overview
HexDecDescription
.ADR0x000A10Existing value
.VAL0x00000New value
.StoreStore?
EN 20LC4.8E AA5.
Table 5-3 NVM Default values (option bit settings through NVM Editor in SAM Mode)
Byte Nr. BitFeature/ModeDescription
Byte 0
174(dec)
0 QSS (LSB)Mode of quasi split sound amplifier11
1 FMIConnection of output of QSS amplifier11
2 HCOEHT tracking mode00
3 HP2Synchronization of OSD/Text display11
4 FSLForced slicing level for vertical sync11
5 TFRDC transfer ratio of luminance signal11
6 OSVEBlack current measuring in overscan00
7 MVK (MSB)(For Future Usage, as defined by software) 00
Total Dec Values59 59
Total Hex Values3B 3B
Service Modes, Error Codes, and Fault Finding
37PF7320/10
37PF5320/10
Byte 1
175(dec)
Byte 2
176(dec)
Byte 3
177(dec)
0 PSEPSE00
1 OPCOPC00
2PRISPRIS0 0
3 CONTINUOUS FACTORY Continuous factory mode 00
4 WHITE PATTERN ONLast color pattern status in factory mode00
5 SDM MODEService default mode on/off00
6 SAM MODEService Align mode on/off00
7 SVMAScavm On / Off00
Total Dec Values00
Total Hex Values00 00
0 MUTE STATUSMute status00
1 TUNER AUTO MODEAuto mode11
2 CABLE MODECable/Antenna mode00
3 LAST POWER MODELast power status of the set11
4 CHILD LOCK MODEChild lock enabled00
5 SURF MODESurf mode on/off00
6 FACTORY MODEFactory mode on00
7 PSNSFor PAL color enhancement in ES411
Total Dec Values138 138
Total Hex Values8A 8A
0 RADIO/TV MODERadio mode or TV mode00
1 WAKE-UP MODEWAKE-UP MODE00
2 HOTEL MODETV in Hotel mode00
3 HOTEL KBD LOCKKeyboard locked00
4HBLHBL0 0
5 BLSBlue stretch mode11
6SLSL0 0
7 CFA0Comb filter On/Off11
Total Dec Values160 160
Total Hex ValuesA0 A0
Byte 4
178(dec)
0 Signal StrengthSignal Strength Switch in MK2 00
1 LPGLPG00
2 DVD TRAY LOCKLock/Unlock DVD tray00
3 SCRSAVER MODEScreen saver mode11
4 BKSBlack Stretch Mode11
5 BSDBlack Stretch Depth11
6 CRA0Coring on SVM11
7 PIP QSSPIP QSS00
Total Dec Values120 120
Total Hex Values78 78
Service Modes, Error Codes, and Fault Finding
Byte Nr. BitFeature/ModeDescription
Byte 5
179(dec)
Byte 6
180(dec)
0 FFIFast Filter00
1 NNRNo red reduction during blue stretch11
2 MUSNTSC matrix11
3 GAMGamma control11
4 CBSControl sequence of beam current limiting00
5 LLBLow level of beam current limiter00
6 DSADynamic skin tone angle area11
7 DSKDynamic skin tone angle on/ off00
Total Dec Values78 78
Total Hex Values4E 4E
0 LTI statusLTI last status11
1 Inc_Life_TimeInc_Life_Time00
2 PC_ModePC_Mode00
3 HD_ModeHD_Mode00
4 Tact_SwitchTact_Switch00
5 Set_In_Special_StbySet_In_Special_Stby00
6 Hotel_OSDDisplayHotel_OSDDisplay00
7 Hotel_MonitorOutHotel_MonitorOut00
Total Dec Values11
Total Hex Values01 01
37PF7320/10
EN 21LC4.8E AA5.
37PF5320/10
Byte 7
181(dec)
5.7.2Load Default NVM Values
In case a blank NVM is placed or when the NVM content is
corrupted, default values can be downloaded into the NVM.
(For empty NVM replacement, short the SDM with a jumper
and apply the mains voltage. Remember to remove the jumper
after the reload is completed). After the default values are
downloaded, it will be possible to start up and to start aligning
the TV set. This is no longer initiated automatically; to initiate
the download the following action has to be performed:
1. Switch “off” the TV set by disconnecting the AC Power
2. Short circuit the SDM jumpers (keep short-circuited).
3. Press P+ or Ch+ on the local keyboard (and keep it
4. Switch on the TV set via the AC Power plug.
5. Keep pressing the P+/Ch+ button until the set has started
Alternative method:
1. Go to SAM.
2. Select NVM Editor (not SC NVM Editor).
3. Select ADR (address) to 1 (dec).
4. Change the VAL (value) to 170 (dec).
5. Store the value.
6. Disconnect the mains plug and wait for a few seconds.
7. Reconnect the mains plug and wait until the set goes into
8. Restart the set.
0 Hotel_IconModeHotel_IconMode00
1 DBEDBE11
2SDSD0 0
3 Set_in_PC_Sleep_ModeSet_in_PC_Sleep_Mode00
4 ReservedReserved00
5 ReservedReserved00
6 ReservedReserved00
7 ReservedReserved00
Total Dec Values22
Total Hex Values02 02
plug.
pressed).
up and the SDM is shown.
its standby mode (red LED lights up).
5.7.3Tuner and IF
No Picture in RF Mode, but there is a Noise Raster
1. Check whether picture is present in AV. If not, go to Video
processing troubleshooting section.
2. If present, check if the Option settings are correct.
3. Check if all the supply voltages are present (3.3/5/8/12/33
V).
4. Check if the I
5. Manually store a known channel and check if there is IF
output at Tuner pin 11.
6. Check the tuning DC voltage at pin 2 of the Tuner. The DC
voltage should vary according to the frequency/channel
being chosen.
7. If the tuning voltage is OK, check the tuner output, pin 11.
8. If it has no output, the Tuner may have a defect. Change
the Tuner.
Sound in Picture Problem for L' System (rolling horizontal
lines)
1. Check whether AGC L' in SAM mode is set to 0.
2. If yes, align the set to correct value.
Required System is not Selected Correctly
Check whether a Service jumper (#4204 & 4205, 0805 size) is
present. If yes, remove it.
2
C lines are working correctly (3.3 V).
EN 22LC4.8E AA5.
5.7.4Video Processing
No Power
1. Check +12 V and 3V3 at position 1J02.
2. If no supply, check the connector 1J02.
3. If it is correct, check the power supply board.
Power Supply is Correct, but no Green LED
1. Check if the connectors 1K00 are properly inserted.
2. If they are inserted correctly, check if the 3V3 is present.
No Picture Display (blank screen with correct sound
output)
1. Check whether the user menu is visible.
2. If the user menu is OK, activate teletext mode.
3. If teletext is OK, the problem is in the ADC (B18) &
Columbus 3D combfilter (B19), if present (depending on
model, see also paragraph “Teletext Path” in chapter 9).
4. If the user menu is not visible, check if the LCD panel
backlight is ON.
5. If the backlight is OFF, the problem is in the power supply
board or LCD panel. Also check pin 12 (LAMP_ON_OFF)
of 1J02. It should be HIGH during normal operation.
Note: For faultfinding purposes, it is important to know the
following: in Pixel Plus and Digital Crystal Clear models, which
have an ADC (B18) and Columbus 3D combfilter (B19), the
digital input of the scaler is used for the digital video path
(Hercules output), whereas the analogue RGB input (analogue
input of the scaler) is only used for teletext. This means that no
mixed mode (video plus teletext simultaneously) is possible. If
there is sound and teletext, but no video and user menu (blank
screen), the digital path (Hercules - ADC - Columbus - Scaler)
is faulty. If there is sound but no teletext, the back-end part
(Scaler - LCD panel) is faulty. In Crystal Clear models, which
do not have an ADC and Columbus, the RGB path (analogue
input of scaler) is used for both video and teletext.
Service Modes, Error Codes, and Fault Finding
No TV, but PC is Present
1. Check if Hsync_SDTV and Vsync_SDTV are present at pin
1 & pin13 of 7E03.
2. If they are present, check teletext output.
3. If there is no teletext output, the IC TDA150xx may be
defect.
5.7.5Power Supply
In case the power supply does not work, check (apart from the
obvious fuse-check) if the oscillators in IC7001 (in TV sets with
37 inch screens) or in IC7001 and IC7U01 (in TV sets with 42
inch screens) are working. If not, replace the ICs.
Block Diagrams, Testpoint Overviews, and Waveforms
6.Block Diagrams, Testpoint Overviews, and Waveforms
Wiring Diagram 37” LCD
8736
8302
AUDIO & STANDBY
SA
2P3
1736
8735
2P3
2P3
1735
1738
23LC4.8E AA6.
8317
LCD PANEL
2P3
1306
4P
1307
8304
8309
8306
3P
1309
4P
1304
7P
1M02
SPEAKER
CONTROL BOARD
E
1M01
3P
RIGHT
INVERTER
12P
8316
B
7P
1M02
SSB
1316
31P
1P06
12P
8150
9P
1739
1317
12P
8152
4P
1304
3P
1309
11P
1J01(1M46)
SCARTSCARTDVIAU
4P
8146
1107
UART
1M10
10P
1J00(1M03)
1101
3P
3P
Compair
11P
1M46
8103
1J04(1M52)
1103
3P
Tuner
1305
1M03
9P
3P
10P
1K00(1M21)
1K04(1M06)
1K02
6P
11P
3P
LV DS
8305
MF + SUPPLY
A
2P
1306
3P
1305
AC INLET
8136
8308
1308
2P
8120
LED SWITCH
J
PANEL
INVERTER
12P
6P
1M20
LEFT
SPEAKER
SIDE I/O
D
11P
1M36
8101
8199
F_15420_022.eps
060605
Block Diagrams, Testpoint Overviews, and Waveforms
Block Diagram Video
VIDEO
TUNER & VIF
B1
RF
IN
SCART ANALOG IO
B15
1G02
SCART 2
1
21
EXT 2
1G01
SCART 1
1
21
EXT 1
SIDE I/O
D
1002
VIDEO
IN
1001
5
S-VHS
SVHS
1102
UV1318S
20
15
8
19
19
20
16
15
11
7
8
1
2
4
SCL
STATUS_2
STATUS_1
3
4
+5SW_a
67
TUNER
5
SDA
SC1_CVBS_IN
SC1_FB
+VTUN
1
L_IN
CVI_Pr_IN
CVI_Y_
CVI_Pb_IN
IF-TER
11
3104
B2
IN
B2
Y
C
2106
F108
FRONT
FRONT_C_IN
AV2_DMMI_SW
7G05
EF
7G03
EF
4G14
4G15
4G17
4G16
1M36
2
4
1104
2
1106
2
SC2_Y_IN
_Y_CVBS_IN
SC2
_C_IN
SC2
SC1_CVBS_RF_OUT
SC1_CV1_DMMI_R_Pr_IN
SC1_CV1_DMMI_G_Y_IN
SC1_CV1_DMMI_B_Pb_IN
SIDE
B17
CONNECTIONS
1K04
2
FRONT_YCVBS_IN
4
FRONT_C_IN
B2
7
VIF1
8
VIF2
RF_AGC
SIF1
7
SIF2
8
7G10
2
1
12
13
_CVBS_MON_OUT
Present only for
non DVB sets
SC1_CVBS_IN
SC1_FBL_IN_1
HERCULES
7217
TDA15021H
24
25
31
DC
29
30
14
SC2
15
4G18
B7
AC
AGC
Detect
_AV3_Y_IN
4G13
SC2_OUT_SW
Sound
Traps
QSS Mixer
AM Demod.
SC2_AV3_C_IN
CVBS_COMB
SC2_Y_IN_1
7219
14
B2
B13
B13
B13
24LC4.8E AA6.
SYNC INTERFACE
B3
7208
RO
85
G_OSD
Vertical &
East-West
Geometry
Sync Sep
H-OSC
H-Shift
H-Drive
CVBS/Y
B_OSD
RO
GO
BO
Fast Blanking
VDRB
HOUT
GO
86
BO
87
7436-2
22
1
7436-1
3
67
CVBS1
c
cvbs/y
HERCULES
Dig. 2H/4H
Combfilter
Yint
Y Delay Adj.
Chroma
Uint
PAL/NTSC/
SECAM
Decoder &
Vint
Baseband
Delay
RGB/Pr Pb Insert
YUV Interface
INSSW3
R/Pr-3
G/Y3
B/Pb-3
77 78 79 80
SAT
SCAVEM
on text
YOUT
74 75 76 70 71 72
Video
Switch
+
Control
QSS/FM
AM
59
7206
EF
64
51
52
58
13
48
12
9
55
43
UOUT
Skin Tone
U/V Tint
Saturation
Peaking
SCAVEM
U/V Delay
VOUT
RGB Matrix
Blue & Black
Strech
Gamma Corr.
R_OSD
YUV
YUV in/out
H/V
VIN
UIN
YIN
B18
N.C.
7L01
7L02
SC1_R_CVI_Pr_IN
SC1_G_CVI_Y_IN
SC1_FBL_IN_1
B15
B13
SC1_B_CVI_Pb_IN
B13
B13
INTF_V_OUT
INTF_U_OUT
INTF_Y_OUT
B14
CONNECTOR
EF
7209
EF
SCL
SDA
EF
EF
Vsync_SDTV
Hsync_SDTV
7L04
MST9883C
30
31
54
43
48
56
57
A/D
CONV.
EF
EF
7210
2
4
ADC
7L03
DIGITAL IO
1F00
27
26
25
H_PC
28
C5
C3 C4
C1 C2
24
18
916
17
DVI-D
V_PC
8
1
2
6
7
9
10
11
14
+5VSWI
15
17
18
23
24
16
MUX-SYNC INTERFACE
B13
F624
F625
F626
SC1_R_CVI_Pr_IN
B13
SC1_G_CVI_Y_IN
B13
SC1_B_CVI_Pb_IN
B13
BINA|Pb
B14
GINA|YINA
B14
RINA|Pr
B13
B14
Vsync_SDTV
B3
V_PC
B14
H_PC
B13
B14
Hsync_SDTV
B3
COL_Di(1-7)
COL_YA(1-7)
SC1_CV1_DMMI_R_Pr_IN
B15
SC1_CV1_DMMI_G_Y_IN
B15
SC1_CV1_DMMI_B_Pb_IN
B15
B13
B13
B13
B13
B13
R_SDTV
G_SDTV
B_SDTV
GINA|YINA
RX2-IN
RX2+IN
SCL_DVI
SDA_DVI
RX1-IN
RX1+IN
RX0-IN
RX0+IN
RXC+IN
RXC-IN
HOTPLUG
BINA|Pb
RINA|Pr
27
3
7
25
1
5
11
15
1
1
2
12
13
13
12
7E01
7E02
7E03
1
3
5
2
B10
B19
7E00
R-PR-ADC
17
G-Y-ADC
14
B-PB-ADC
11
I_PC_HD_SEL
9
12
14
2
PC_HD_SEL
19
15
14
10,11
SDRAM
7B01
K4D263238F
1Mx32x4
COLUMBUS
(Dig. PAL/NTC Comb)
7M00
T6TU5XBG
COLUMBUS
DIGITAL COMB
7M01
MSM56V16
512Kx16x2
14
15
4
9
R_PR+
B_PB+
7604
8
5
4
1
SD_HD_SEL
+2V5_DDR
95
SDRAM
FILTER
COL_D
COL_A
DRAM
SC1_R_CVI_Pr_IN
SC1_G_CVI_Y_IN
SC1_B_CVI_Pb_IN
RGB|CVI_HDA_SEL
G_Y+
AVSY NC
AHSYNC
SOG
PC_HD_DET
B7
FSDATA
FSADDR
COL_Do(1-7)
COL_YB(1-7)
B7
B7
B2,B13
B2,B13
B2,B13
AE10
SCALER
7801
GM1501
C3
D2
C2
B2
L3
L4
B10
A10
N4
N3
B9
A9
B8
A8
AL
B6
ANALOG
INPUT
PORT
FRAME
STORE
CONTROL
DVI/ HDM I
INPUT
PORT
SCALER
GRAPHIC
ZOOM
OUT BLENDER
OSD CONTROLLER
BRIGHTNESS/CONTRAST/HUE/SAT
VIDEO
ZOOM
UART
INTERFACE
MICRO
CONTROLLER
INTERNAL
RAM
B9
EXTERNAL
ROM
INTERFACE
SCALER
DISPLAY
TIMING
GEN.
OCMADDR
AE16
AF16
AE15
AF15
AE14
AF14
AF12
AF11
AF13
AE12
B11
OCMDATA
B20
FLASH/CONTROL
7C00
MX29LV040QC
FLASH
ROM
512Kx8
EPLD
TXB0TXB0+
TXB1TXB1+
TXB2TXB2+
TXB3TXB3+
TXBCTXBC+
OR
TXB0+
TXB0TXB1+
TXB1TXB2+
TXB2TXB3+
TXB3TXBC+
TXBC-
7N02
EP1C12F256C8N
4N03
4N01
4N07
4N05
4N11
4N09
4N15
4N13
4N19
4N17
Only for sets with
7N04
THC63LVDF84B
LVD S
INTERFACE
RECEIVER
RGB
EPLD
PIXEL+
PROCESSOR
SD_HD_SEL H H H H H H
PC_HD_DET H H H H L H
RGB|CVI_HDA_SEL L H L L L L
B21
LVDSAn
LVDSAp
LVDSBn
LVDSBp
LVDSCn
LVDSCp
LVDSDn
LVDSDp
LVDSCLKn
LVDSCLKp
PIXEL PLUS
EPLD
OR
7P02
THC63LVDM83R
LVD S
TRANSMITTER
RGB
LVDS_VCC
LVDSALVDSA+
LVDSBLVDSB+
LVDSCLVDSC+
LVDSD-
LVDSD+
LVDSCLK-
LVDSCLK+
LVDS_VCC
LVDSALVDSA+
LVDSBLVDSB+
LVDSCLVDSC+
LVDSDLVDSD+
LVDSCLK-
LVDSCLK+
LVDSAn
LVDSAp
LVDSBn
LVDSBp
LVDSCn
LVDSCp
LVDSDn
LVDSDp
LVDSCLKn
LVDSCLKp
1P07
(1G50)
1P06
HDPCSide-AVEXT2EXT1TV
F_15420_023.eps
1
11
12
13
14
15
16
17
18
19
20
24
25
26
21
22
1
11
10
12
14
13
15
19
18
20
27
26
28
22
21
23
060605
TO DISPLAY (LC4.8 LC4.9)
TO DISPLAY (LC4.3)
Block Diagrams, Testpoint Overviews, and Waveforms
Block Diagram Audio
AUDIO
TUNER & IF
B1
1102
UV1318S
RF IN
SCART ANALOG IO
B15
1G01
1
21
EXT 1
SCART 1
1G02
1
21
EXT 2
SCART 2
SIDE I/0
D
1002
AUDIO
L/R IN
DIGITAL IO
B14
PC
AUDIO
IN
1F01
6
2
6
2
IFOUT
TUNER
4
5
B2
SCL
SDA
SC1_COMP_AV1_L_IN
SC1_COMP_AV1_R_IN
SC2_L_IN
SC2_R_IN
2
2
4
3
7
F108
11
SEL_IF_SDM
L
R
IF-TER
7101
2106
1M36
4110
6104
4G11
4G12
B17
1K04
66
88
1106
7
2
8
3
SC1_COMP_AV1_L_IN
SC1_COMP_AV1_R_IN
SIDE CONNECTORS
FRONT_L_IN
FRONT_R_IN
SIF1
SIF2
SC2_L_IN
SC2_R_IN
AudioIN2L
AudioIN2R
HERCULES
B2
7217
TDA15021H
29
30
33
34
35
56
57
49
50
53
54
AD Conv.
Std Stereo
Decoder
AUDI O
SELECT
ADC/DAC
QSS Mixer
AM Demod.
AM
QSS/FM
I2S
Processor
AUDIO
CONTROL
Vol/Treb/
Bass
Features
DACs
25LC4.8E AA6.
AUDIO PROCESSING
B5
4212
60
61
62
63
36
37
4211
AUDOUTLSL
AUDOUTLSR
B16
OUT_MUTE
4618
4219
OUT_MUTE
POR_AUDIO
AUDIO-L
AUDIO-R
SOUND-ENABLE_1
POR_AUDIO
B5
7601
TS482ID
2
1
7
6
OUT_MUTE
7602
74HC08PW
2
3
&
1
&
6
5
9
8
&
10
12
&
13
7202
MUTE
7201
MUTE
B16
7606
MUTE
SOUND_ENABLE
POWER_DOWN
EXT_MUTE
3628
3629
SC2_L_MON_OUT
SC2_R_MON_OUT
SC2_L
SC2_R
SC1_L_RF_OUT
SC1_R_RF_OUT
SC1_L
SC1_R
(1M52)
N.C.
RES
+5V
1J04
11
33
88
99
77
B2
B16
B2
AUDIO
SA3
1739
SOUND-ENABLE
POR-CLASSD
PROT_AUDIOSUPPLY
SIDE
B17
CONNECTORS
HP_LOUT
HP_ROUT
SCART ANALOGUE IO
B15
N.C.
AUDIO-L
AUDIO-R
7701:7707
1K04
1010
1111
77
SOUND
ENABLE
7709/7710
PROT, CIRCUIT
SIDE I/O
D
1M36
+16V+19V
7700
TDA7490
10
18
AUDI O
SUPPLY
4,22
PWM
stby-mute
6
OSC
PWM
2,24
-16V-19V
PROT1
6703
6702
SOUND L-HEADPHONE-OUT
SOUND R-HEADPHONE-OUT
DETECT
SC2_L_MON_OUT
SC2_R_MON_OUT
5701
3
5702
23
3764
-16 V-19V
3761
+16 V+19V
SC1_L_RF_OUT
SC1_R_RF_OUT
3718
3717
5731
5730
DCPROT
+16 V+19V
-16 V-19V
1010
2
3
5
1736
1735
1M02
1G02-1
1G01-1
1
3
1
3
7
6
5
2
1
HEADPHONE
3
1
3
1
Speaker L
15W/8Ω
Speaker R
15W/8Ω
TO 1002
SA
SUPPLY
EXT 2
SCART 2
EXT 1
SCART 1
1
21
1
21
CONTROL
CONTROL BOARD
E
LED PANEL
J
1040
2
GND
OUT
+5V2-STBY
7052
+5V2-STBY
VS
6070
7051
Channel+
Channel-
Volume+
Volume-
3
1
Menu
Power
6050
6051
Green
Red
7062
3063
1703
1704
1705
1702
1701
1706
3051
KEYBOARD
RC
LIGHT-SENSOR
3061
+5V2-STBY
LED1
LED2
B17
1M01
22
0345
33
11
22
55
44
66
SIDE CONNECTORS
1K02
(1M01)
1K00
+3V3STBY
LED_SEL
PC-TV-LED
SYNC INTERFACE
B3
7430
3431
6F00
3432
RES
KEYBOARD
LIGHT_SENSOR
+3v3STBY
+5VSW
ITV_IR_SW_RESET
HERCULES
B2
7217
TDA15021H
120
HERCULES
IR
97
115
123
107
114
116
119
102
111
122
10
11
127
SEL_IF_SDM
4022
SERVICE
SMD
STATUS_1
STATUS_2
EXT_MUTE
SOUND-ENABLE
SC_STANDBY
AV2 _DMMI_SW
1202
B3
B3
B5
B5
B15
B1
B15B6
DC-DC CONVERTER
B6
PANEL-PWR-CTL
B8
SC_STANDBY
B2
+12VSW
7755
57565754
3758
3755
+3V3STBY
3759
7756
7754
3750
7758
LVDS_VCC
PAN_VCC
+3V3SW
F_15420_024.eps
060605
Block Diagrams, Testpoint Overviews, and Waveforms
Block Diagram Supply 37”
SUPPLY 37"
MAINS FILTER + STANDBY
A1
5303
1314
5305
5306
MAINS
FILTER
1308
2
T5AH
1
26LC4.8E AA6.
400V_HOT
2059
HOTCOLD
1
4
2
3
5011
5002
7002
TCET1102
7003
5025
5026
3057
3031
DC_PROT
6019
STPS20L40CFP
2029
6021
6041
2045
5021
3030
7010
TS2431
2042
6031
3052
3025
2020
VS Voltage
Adj.
3026
2022
+12V
+24Va
+24Vb
1304
44
33
22
11
SUPPLY
A2
BIAS SUPPLY
VCC
3000
15
14
OA
12
OB
10
FI
5017
5001
4
2
7007
6
7
7008
10
9
2319
1350
2
3
4
1
6307
GBJ6J
3318
+
-
399V_HOT
6315
6316
1
6318
2
6317
9311
6314
25V_HOT
RES
4
7307
TCET1102
3
6304
5007
5008
25V_HOT
400V_HOT
399V_HOT
7011
7012
SOFT
START
CURRENT
PROTECTION
7001
MC34067P
11
OSCC
3007
CONTROL
7
ERROR
11
SOST
5
+
VREF
7004
7009
OVER
VOLTAGE
PROTECTION
HIGH
SIDE
DRIVE
LOW
SIDE
DRIVE
2003
5009
60246025
7005
STP15NK50
7006
STP15NK50
PRINTED
COMPONENT
5010
5012
2060
SA1
1304
CONNECTIONS
+12V_A
+12V_+24V
1316
1317
1M10
1
2
3
4
5
1
2
3
4
5
1
2
TO
DISPLAY
TO
DISPLAY
TO 1M10
AL
AMBI LIGHT
(Optional)
6306
DF06M
-
6040
2512
2049
2009
6029
6030
2021
+12V_A
5507
STANDBY: LOW = ON
HIGH = STBY
7531
5020
5018
5019
STANDBY
VSND_POS
GND_SND
VSND_NEG
7131
RES
+5V_SW
VTUN
+11V
+12V
+8V6
+5V2
DC_PROT
1M02
7
6
5
TO 1M02
4
SA3
3
AUDIO
2
1
1M03
TO 1J00(1M03)
1M46
060605
9
5
CONNECTIONS
8
11
TO 1J01(1M46)
9
4
CONNECTIONS
3
6
7
5
B16
B16
+5V2-RELAY-IO2_PWM
N.C.
+5V_SW
F_15420_025.eps
5022
1007
T5A
5500
6
7
8
10
1
7501
TCET1102
2
4
3
HOT COLD
5110
3128
3158
7150
TCET1102
6504
6140
3124
PROT-OVV
7507
7506
7512
3509
5103
6122
OVERVOLTAGE
PROTECTION
STANDBY
6505
2513
3113
2141
7511
RES
5506
HOT
COLD
2303
1315
T1AE
+
1305
11
22
33
1306
11
22
SA2
1305
1306
1307
N.C.
STANDBY
1
2
3
4
+5V2
CONTROL
7505/7509/7560/
5504
5505
Prot-OVV
PROT_AUDIOSUPPLY
SA2
SA1
7100
7101
7105
CONTROL
6153
3101
3104
3150
3127
3100
6150
6151
7102
3155
5104
3V MAX
1V MAX STBY
3108
3156
6156
COLD
HOT
5
3
2
1
5105
4
3
1
3157
2
Block Diagrams, Testpoint Overviews, and Waveforms