Copyright 2006 Philips Consumer Electronics B.V. Eindhoven, The Netherlands.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic,
mechanical, photocopying, or otherwise without the prior permission of Philips.
SSB: Scaler Interface(B9) 5872-81
SSB: SDRAM(B10) 5972-81
SSB: Flash / Control(B11)6072-81
SSB: HDMI(B12) 6172-81
SSB: MUX-Sync Interface(B13) 6272-81
SSB: DMMI(B15B) 6372-81
SSB: Top Connectors(B16) 6472-81
SSB: Side Connectors(B17)6572-81
SSB: ADC(B18) 6672-81
SSB: Columbus(B19) 6772-81
SSB: Pacific 3(B20) 6872-81
SSB: Digital I/O(B22) 6972-81
SSB: Cinch Analog I/O(B24)7072-81
SSB: Diversity Tables B9-B2071
Class D Audio Amplifier (32”)(C) 8283
Side I/O Panel (32”)(D) 8485
Side I/O Panel (37” & 42”)(D) 8687
Keyboard Control Board (26” & 32”)(E) 8888
Keyboard Control Board (37” & 42”)(E) 89
IR-LED and Light Sensor Panel(J) 9090
Standby & Audio Panel: Connections(SA1) 9194-96
Standby & Audio Panel: Standby(SA2) 9294-96
Standby & Audio Panel: Audio(SA3) 9394-96
8. Alignments97
9. Circuit Descriptions, Abbreviation List, and IC Data
Sheets102
Abbreviation List103
IC Data Sheets106
10. Spare Parts List110
11. Revision List120
89
Published by EL 0667 BG CD Customer ServicePrinted in the NetherlandsSubject to modificationEN 3122 785 16150
EN 2LC4.31A AA1.
Technical Specifications, Connections, and Chassis Overview
1.Technical Specifications, Connections, and Chassis Overview
Index of this chapter:
1.1 Technical Specifications
1.2 Connection Overview
1.3 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
1.1Technical Specifications
1.1.1Vision
Display type: LCD, IPS
Screen size:
- 32PF7321/79/93/98: 32” (82 cm), 16:9
- 37PF7321/79/93/98: 37” (94 cm), 16:9
- 42PF7421/79/93/98: 42” (107 cm), 16:9
Resolution (HxV pixels): 1366 x 768
Contrast ratio:
- 32PF7321/79/93/98: 3200:1
- 37PF7321/79/93/98: 2400:1
- 42PF7421/79/93/98: 2800:1
2
Light output (cd/m
- 32” & 37”: 500
- 42”: 550
):
Maximum power (W
1.1.3Miscellaneous
Power supply:
Mains voltage (V
- 32PF7321/79/93/98: 110 - 240
- 37PF7321/79/98: 220 - 240
- 37PF7321/93: 90 - 276
- 42PF7421/79/98: 220 - 240
- 42PF7421/93: 90 - 276
Mains frequency (Hz): 50 / 60
Ambient conditions:
- Temperature range (°C): +5 to +40
- Maximum humidity: 90% R.H.
Power consumption:
Normal operation (W):
- 32PF7321/79/98: 65
- 32PF7321/93: 120
- 37PF7321/79/98: 75
- 37PF7321/93: 165
- 42PF7421/79/93: 220
- 42PF7421/98: 90
Stand-by (W):
- 32PF7321/79/93/98: < 1
- 37PF7321/79/93/98: < 1
- 42PF7421/79/93: < 2
- 42PF7421/98: < 1
): 2 x 15
RMS
):
AC
Response time (ms): 8
Viewing angle (HxV degrees):
- 32” & 37”: 176x176
- 42”: 178x178
Tuning system: PLL
TV Colour systems: PAL B/G, D/K, I
: SECAM B/G, D/K, L/L’
Video playback: NTSC M/N 3.58, 4.43
: PAL B/G
: SECAM L/L’
Supported computer formats: VGA (640x480)
: MAC (640x480)
: SVGA (800x600)
: XVGA (1024x768)
Technical Specifications, Connections, and Chassis Overview
1.2Connection Overview
Figure 1-1 Side and rear I/O connections
UART
I2C
EN 3LC4.31A AA1.
G_16150_001.eps
100706
Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy=
Grey, Rd= Red, Wh= White, and Ye= Yellow.
1.2.1Side I/O connections
Mini Jack: Audio Head phone - Out
Bk -Head phone 32 - 600 ohm / 10 mW ot
Cinch: Video CVBS - In, Audio - In
Wh - Audio L 0.5 V
Rd - Audio R 0.5 V
Ye -Video CVBS 1 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
/ 75 ohm jq
PP
S-Video (Hosiden): Video Y/C - In
1-Ground Y Gnd H
2-Ground C Gnd H
3-Video Y 1 V
4-Video C 0.3 V
/ 75 ohm j
PP
/ 75 ohm j
PP
1.2.2Rear Connections
HDMI1&2: Digital Video/Digital Audio - In
19
182
1
E_06532_017.eps
250505
Figure 1-2 HDMI (type A) connector
1-D2+ Data channel j
2-Shield Gnd H
3-D2- Data channel j
4-D1+ Data channel j
5-Shield Gnd H
6-D1- Data channel j
7-D0+ Data channel j
8-Shield Gnd H
9-D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - n.c.
14 - n.c.
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect Jj
20 - Ground Gnd H
Cinch: DVI Audio - In
Rd - Audio - R 0.5 V
Wh -Audio - L 0.5 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
CVI-2: VGA: Video RGB - In
1
5
6
11
10
15
E_06532_002.eps
050404
Figure 1-3 VGA Connector
1-Video Red 0.7 V
2-Video Green 0.7 V
3-Video Blue 0.7 V
4-n.c.
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm j
PP
5-Ground Gnd H
6-Ground Red Gnd H
7-Ground Green Gnd H
8-Ground Blue Gnd H
9-+5V
+5 V j
DC
10 - Ground Sync Gnd H
11 - n.c.
12 - DDC_SDA DDC data j
13 - H-sync 0 - 5 V j
14 - V-sync 0 - 5 V j
15 - DDC_SCL DDC clock j
CVI-2: Cinch: Audio - In
Wh -Audio L 0.5 V
Rd - Audio R 0.5 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
AV: Cinch: Video CVBS - In, Audio - In
Wh -Audio L 0.5 V
Rd - Audio R 0.5 V
Ye -Video CVBS 1 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
/ 75 ohm jq
PP
CVI-1: Cinch: Video YPbPr - In
Gn -V ideo Y 1 V
Bu -Video Pb 0.7 V
Rd - Video Pr 0.7 V
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
PP
CVI-1: Cinch: Audio - In
Wh -Audio L 0.5 V
/ 10 kohm jq
RMS
EN 4LC4.31A AA1.
110706
S
Technical Specifications, Connections, and Chassis Overview
Rd -Audio R 0.5 V
Aerial - In
--IEC-type (EU) Coax, 75 ohm D
Service connector (UART)
1-UART_TX Transmit k
2-Ground Gnd H
3-UART_RX Receive j
/ 10 kohm jq
RMS
1.3Chassis Overview
STANDBY /
A
AUDIO PANEL
SMALL SIGNAL
B
BOARD
CONTROL PANEL
E
Service connector (ComPair)
1-SDA-S I
2-SCL-S I
3-Ground Gnd H
2
C Data (0 - 5 V) jk
2
C Clock (0 - 5 V) j
MAINS FILTER &
SUPPLY PANEL
SIDE I/O PANEL
LED PANEL
G_16150_002.eps
A
D
J
Figure 1-4 PWB/CBA locations
Safety Instructions, Warnings, and Notes
2.Safety Instructions, Warnings, and Notes
EN 5LC4.31A AA2.
Index of this chapter:
2.1 Safety Instructions
2.2 Warnings
2.3 Notes
2.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the "on" position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 Mohm and 12 Mohm.
4. Switch "off" the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
2.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling during
repair can reduce life drastically. Make sure that, during
repair, you are connected with the same potential as the
mass of the set by a wristband with resistance. Keep
components and tools also at this same potential. Available
ESD protection equipment:
–Complete kit ESD3 (small tablemat, wristband,
connection box, extension cable and earth cable) 4822
310 10671.
–Wristband tester 4822 344 13999.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched "on".
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
2.3Notes
2.3.1General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode (see chapter 5) with a colour bar
signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated
otherwise) and picture carrier at 475.25 MHz for PAL, or
61.25 MHz for NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the voltages
in the power supply section both in normal operation (G)
and in stand-by (F). These values are indicated by means
of the appropriate symbols.
•The semiconductors indicated in the circuit diagram and in
the parts lists, are interchangeable per position with the
semiconductors in the unit, irrespective of the type
indication on these semiconductors.
•Manufactured under license from Dolby Laboratories.
“Dolby”, “Pro Logic” and the “double-D symbol”, are
trademarks of Dolby Laboratories.
2.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kohm).
•Resistor values with no multiplier may be indicated with
either an "E" or an "R" (e.g. 220E or 220R indicates 220
ohm).
•All capacitor values are given in micro-farads (μ= x10
nano-farads (n= x10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An "asterisk" (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed in the Spare Parts
List. Therefore, always check this list when there is any
doubt.
2.3.3Rework on BGA (Ball Grid Array) ICs
General
Although (LF)BGA assembly yields are very high, there may
still be a requirement for component rework. By rework, we
mean the process of removing the component from the PWB
and replacing it with a new component. If an (LF)BGA is
removed from a PWB, the solder balls of the component are
deformed drastically so the removed (LF)BGA has to be
discarded.
Device Removal
As is the case with any component that, is being removed, it is
essential when removing an (LF)BGA, that the board, tracks,
solder lands, or surrounding components are not damaged. To
remove an (LF)BGA, the board must be uniformly heated to a
temperature close to the reflow soldering temperature. A
uniform temperature reduces the risk of warping the PWB.
To do this, we recommend that the board is heated until it is
certain that all the joints are molten. Then carefully pull the
component off the board with a vacuum nozzle. For the
appropriate temperature profiles, see the IC data sheet.
Area Preparation
When the component has been removed, the vacant IC area
must be cleaned before replacing the (LF)BGA.
Removing an IC often leaves varying amounts of solder on the
mounting lands. This excessive solder can be removed with
either a solder sucker or solder wick. The remaining flux can be
removed with a brush and cleaning agent.
After the board is properly cleaned and inspected, apply flux on
the solder lands and on the connection balls of the (LF)BGA.
Note: Do not apply solder paste, as this has been shown to
result in problems during re-soldering.
-9
), or pico-farads (p= x10
-12
-6
),
).
EN 6LC4.31A AA2.
Safety Instructions, Warnings, and Notes
Device Replacement
The last step in the repair process is to solder the new
component on the board. Ideally, the (LF)BGA should be
aligned under a microscope or magnifying glass. If this is not
possible, try to align the (LF)BGA with any board markers.
So as not to damage neighbouring components, it may be
necessary to reduce some temperatures and times.
More Information
For more information on how to handle BGA devices, visit this
URL: www.atyourservice.ce.philips.com (needs subscription,
not available for all regions). After login, select “Magazine”,
then go to “Repair downloads”. Here you will find Information
on how to deal with BGA-ICs.
2.3.4Lead-free Solder
Philips CE is producing lead-free sets (PBF) from 1.1.2005
onwards.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 5 and 6 refer to the production year, digits
7 and 8 refer to production week (in example below it is 1991
week 18).
MODEL :
PROD.NO:
32PF9968/10
AG 1A0617 000001
220-240V 50/60Hz
VHF+S+H+UHF
S
MADE IN BELGIUM
~
128W
BJ3.0E LA
E_06532_024.eps
130606
avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
•Use only original spare-parts listed in the Service-Manuals.
Not listed standard material (commodities) has to be
purchased at external companies.
•Special information for lead-free BGA ICs: these ICs will be
delivered in so-called "dry-packaging" to protect the IC
against moisture. This packaging may only be opened
shortly before it is used (soldered). Otherwise the body of
the IC gets "wet" inside and during the heating time the
structure of the IC will be destroyed due to high (steam-)
pressure inside the body. If the packaging was opened
before usage, the IC has to be heated up for some hours
(around 90°C) for drying (think of ESD-protection!).
Do not re-use BGAs at all!
•For sets produced before 1.1.2005, containing leaded
soldering tin and components, all needed spare parts will
be available till the end of the service period. For the repair
of such sets nothing changes.
In case of doubt whether the board is lead-free or not (or with
mixed technologies), you can use the following method:
•Always use the highest temperature to solder, when using
SAC305 (see also instructions below).
•De-solder thoroughly (clean solder joints to avoid mix of
two alloys).
Caution: For BGA-ICs, you must use the correct temperatureprofile, which is coupled to the 12NC. For an overview of these
profiles, visit the website www.atyourservice.ce.philips.com
(needs subscription, but is not available for all regions)
You will find this and more technical information within the
"Magazine", chapter "Repair downloads".
For additional questions please contact your local repair help
desk.
Figure 2-1 Serial number example
Regardless of the special lead-free logo (which is not always
indicated), one must treat all sets from this date onwards
according to the rules as described below.
P
b
Figure 2-2 Lead-free logo
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin Philips SAC305 with order
code 0622 149 00106. If lead-free solder paste is required,
please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
–To reach a solder-tip temperature of at least 400°C.
–To stabilise the adjusted temperature at the solder-tip.
–To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilised at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to
2.3.5Alternative BOM identification
In September 2003, Philips CE introduced a change in the way
the serial number (or production number, see Figure 2-1) is
composed. From this date on, the third digit
(example: AG2B0335000001) indicates the number of
number
the alternative BOM (Bill of Materials used for producing the
specific model of TV set). It is possible that the same TV model
on the market is produced with e.g. two different types of
displays, coming from two different O.E.M.s.
By looking at the third digit of the serial number, the service
technician can see if there is more than one type of B.O.M.
used in the production of the TV set he is working with. He can
then consult the At Your Service Web site, where he can type
in the Commercial Type Version Number of the TV set (e.g.
28PW9515/12), after which a screen will appear that gives
information about the number of alternative B.O.M.s used.
If the third digit of the serial number contains the number 1
(example: AG1B033500001), then there is only one B.O.M.
version of the TV set on the market. If the third digit is a 2
(example: AG2B0335000001), then there are two different
B.O.M.s. Information about this is important for ordering
the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26 = 35 different B.O.M.s can
be indicated by the third digit of the serial number.
2.3.6Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
in the serial
3.Directions for Use
You can download this information from the following websites:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
•Follow the disassembling instructions in described order.
4.2Service Position
First, put the TV set in its service position. Therefore, place it
upside down on a table top (use a protection sheet or foam
bars).
4.2.1The Foam Bars
E_06532_018.eps
Figure 4-2 Foam bars
G_16150_003.ep
11070
Figure 4-1 Cable dressing (42PF7421/98)
placing a mirror flat on the table under the TV you can easily
see if something is happening on the screen.
4.3Assy/Panel Removal
The following instructions apply to the 42PF7421/98 TV set.
Other sets slightly differ w.r.t. mechanical construction.
4.3.1Rear Cover
Warning: Disconnect the mains power cord before you remove
the rear cover.
1. Remove the screws that secure the rear cover.
2. Lift the rear cover from the cabinet cautiously. Make sure
that wires and other internal components are not damaged
during cover removal.
170504
The foam bars (order code 3122 785 90580) can be used for
all types and sizes of Flat TVs. By laying the plasma or LCD TV
flat on the (ESD protective) foam bars, a stable situation is
created to perform measurements and alignments. By first
4.3.2Side I/O Panel
Mechanical Instructions
EN 9LC4.31A AA4.
3
2
1
Figure 4-3 Side I/O panel
1. Disconnect the cable [1] from the panel.
2. Remove two screws [2].
3. Slide the panel to the right [3] and lift it from the set.
4.3.3LED Panel
G_16150_004.eps
2
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2
1
G_16150_005.eps
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Figure 4-5 Control panel removal -1-
1. Remove the three fixation screws [1] and take out the
panel/bracket combination.
2. Remove the fixation tape [2] from the panel/bracket
combination.
3. Release the two fixation clamps [3] and lift the panel out of
the bracket.
4. Disconnect the cable [4] from the panel.
3
4
Figure 4-4 LED panel
1. Release the fixation clamp [1] and take the panel out of the
bracket.
2. Disconnect the cable [2] from the panel.
4.3.4Control Panel
The PWB is packed in a separate plastic bracket and needs to
be taken out before the connector on the PWB can be
disconnected.
1
G_16210_075.eps
190106
Figure 4-6 Control panel removal -2-
4.3.5Small Signal Board (SSB)
Caution: it is absolutely mandatory to remount all different
screws to their original position during re-assembly. Failure to
do so may result in damaging the SSB.
Removal from the set
1. Remove screws [1] that secure the SSB.
2. Disconnect fragile LVDS connector [2] and other
connectors [3].
3. Lift the SSB from the set.
G_16150_006.eps
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EN 10LC4.31A AA4.
Mechanical Instructions
Removing the SSB
1. Remove screws [9] and take the SSB out of its shielding.
2
3
1
G_16150_007.eps
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Figure 4-7 SSB top shielding -1-
Removing the shielding
1. Remove screws [4].
2. Remove screws [5] [6] [7] [8]. During re-assembly, mount
them at their original position.
4
Figure 4-10 SSB
4.3.6Standby-Audio Panel
9
G_16150_010.eps
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1
Figure 4-8 SSB top shielding -2-
778
5
5
66 66
Figure 4-9 SSB bottom shielding
5
5
G_16150_008.eps
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G_16150_009.eps
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G_16150_011.eps
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Figure 4-11 Standby-Audio panel
1. Remove all connectors from the panel.
2. Remove screws [1].
3. Lift the panel from the set, it hinges on the bottom side.
4.3.7Mains Filter / Stand-by Panel
2
1
2
Mechanical Instructions
EN 11LC4.31A AA4.
2
1
1
2
2
1
2
2
2
22
Figure 4-12 Mains filter / Stand-by panel
1. Disconnect all cables [1] from the panel.
2. Remove the fixation screws [2] from the panel.
3. Remove the panel, it hinges on the right side.
4.3.8LCD Panel
To remove the LCD-panel, carry out the following steps:
1. Remove SSB from the set as earlier described.
2. Disconnect the cables [1] from the “L” and the “R”
loudspeakers (see Figure “Loudspeaker cables”).
3. Important: Unplug the LVDS connector [2] on the LCD
panel (see Figure “LVDS connector”), or better: remove the
cable completely.
Be careful, as this is a very fragile connector/cable!
4. Unplug the connectors [3] of the Side I/O panel, the Side
Control panel, and the LED panel on the SSB (see Figure
“SSB connectors for side I/O, side control panel, and
LED”). Release all cables from their clamps.
5. Remove fixation screws [4] of brackets and lift the brackets
from the set. See Figure “Fixation screws LCD panel -1-”.
9. Lift the metal subframe (together with all PWBs) from the
LCD panel.
Check if you have unplugged the fragile LVDS cable.
10. After removal of the metal subframe, you can lift the LCD
panel from the set. See Figure “LCD panel”.
G_16150_012.eps
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Figure 4-13 Loudspeaker cables
Figure 4-14 LVDS connector
3
G_16150_013.eps
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2
G_16150_014.eps
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G_16150_015.eps
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Figure 4-15 SSB connectors for side I/O, side control panel, and
LED
EN 12LC4.31A AA4.
Mechanical Instructions
4.4Set Re-assembly
4
4
4
5
5
4
5
5
4
Figure 4-16 Fixation screws LCD panel -1-
6
6
7
4
5
5
G_16150_016.eps
120706
6
6
4
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original positions. See Figure “Cable
dressing”.
Be careful with the fragile LVDS cable.
4
6
6
Figure 4-17 Fixation screws LCD panel -2-
6
6
G_16150_017.eps
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Figure 4-18 LCD panel
G_16150_018.eps
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Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
EN 13LC4.31A AA5.
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Problems and Solving Tips Related to CSM
5.4 Service Tools
5.5 Error Codes
5.6 The Blinking LED Procedure
5.7 Fault Finding and Repair Tips
5.1Test Points
This chassis is equipped with test points. In the schematics,
test points are indicated with a rectangle box around Fxxx or
Ixxx, in the layouts with a half-moon.
Perform measurements under the following conditions:
•Television set in Service Default Mode.
•Video input: Colour bar signal.
•Audio input: 3 kHz left channel, 1 kHz right channel.
5.2Service Modes
Service Default mode (SDM) and Service Alignment Mode
(SAM) offer several features for the service technician, while
the Customer Service Mode (CSM) is used for communication
between the call centre and the customer.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the possibilities of structured troubleshooting, error code
reading, and software version read-out for all chassis.
Minimum requirements for ComPair: a Pentium processor, a
Windows OS, and a CD-ROM drive (see also paragraph
"ComPair").
How to Enter
To enter SDM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596” directly followed by the MENU button
(do not allow the display to time out between entries while
keying the sequence).
•Short one of the "Service" jumpers on the TV board during
cold start and apply mains (see Figures "Service jumper").
Then press the mains button (remove the short after startup).
Caution: Entering SDM by shorting "Service" jumpers will
override the +8V-protection. Do this only for a short period.
When doing this, the service-technician must know exactly
what he is doing, as it could damage the television set.
•Or via ComPair.
SDM
G_16210_087.eps
200106
Figure 5-1 Service jumper (component side)
5.2.1Service Default Mode (SDM)
Purpose
•To create a predefined setting for measurements to be
made.
•To override software protections.
•To start the blinking LED procedure.
•To inspect the error buffer.
•To check the life timer.
Specifications
Table 5-1 SDM default settings
RegionFreq. (MHz)
Europe, AP-PAL/Multi475.25PAL B/G
NAFTA, AP-NTSC, LATAM61.25 (ch. 3) NTSC M
•All picture settings at 50% (brightness, colour contrast,
hue).
•Bass, treble, and balance at 50 %; volume at 25 %.
•All service-unfriendly modes (if present) are disabled. The
service unfriendly modes are:
– Timer / Sleep timer.
– Child / parental lock.
– Blue mute.
– Hotel / hospital mode.
– Auto shut off (when no “IDENT” video signal is
received for 15 minutes).
– Skipping of non-favourite presets / channels.
– Auto-storage of personal presets.
– Auto user menu time-out.
– Auto Volume Levelling (AVL).
Default
system
SDM
G_16210_088.eps
Figure 5-2 Service jumper (solder side)
After entering SDM, the following screen is visible, with SDM in
the upper right corner of the screen to indicate that the
television is in Service Default Mode.
•When you press the MENU button on the remote control,
the set will switch on the normal user menu in the SDM
mode.
•On the TV, press and hold the VOLUME DOWN and press
the CHANNEL DOWN for a few seconds, to switch from
SDM to SAM and reverse; or press the following key
sequence on the remote control transmitter: “062596”
directly followed by the OSD button to switch to SAM (do
not allow the display to time out between entries while
keying the sequence).
How to Exit
Switch the set to STANDBY by pressing the mains button on
the remote control transmitter or the television set.
If you turn the television set off by removing the mains (i.e.,
unplugging the television) without using the mains button, the
television set will remain in SDM when mains is re-applied, and
the error buffer is not cleared.
5.2.2Service Alignment Mode (SAM)
Purpose
•To change option settings.
•To display / clear the error code buffer.
•To perform alignments.
Specifications
•Operation hours counter (maximum five digits displayed).
•Software version, Error codes, and Option settings display.
•Error buffer clearing.
•Option settings.
•Software alignments (Tuner, White Tone, Geometry &
Audio).
•NVM Editor.
•ComPair Mode switching.
How to Enter
To enter SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596" directly followed by the OSD/
STATUS/INFO(I+) button (do not allow the display to time
out between entries while keying the sequence).
•Or via ComPair.
Service Modes, Error Codes, and Fault Finding
After entering SAM, the following screen is visible, with SAM in
the upper right corner of the screen to indicate that the
television is in Service Alignment Mode.
00035 HSD21E1 1.00/S21LXN 1.00 SAM
ERR 0 0 0 0 0
OP 152 167 015 081 252 127 019
. Clear Clear ?
. Options
. Tuner
. White Tone
. Audio
. NVM Editor
G_16210_089.eps
200106
. SC NVM Editor
. Test Pattern
. ComPair Mode On
Figure 5-4 SAM menu example
Menu Explanation
1. LLLLL. This represents the run timer. The run timer counts
normal operation hours, but does not count standby hours.
2. AAABCD X.YY. This is the software identification of the
main microprocessor:
– A= the project name.
– B= the region: E= Europe, A= Asia Pacific, U= NAFTA,
•LATAM and NAFTA: N= Stereo non-dBx, S=
Stereo dBx.
•Asian Pacific: T= TXT, N= non-TXT, C= NTSC.
•ALL regions: M= mono, D= DVD, Q= Mk2.
– D= the language cluster number.
– X= the main software version number (updated with a
major change that is incompatible with previous
versions).
– Y= the sub software version number (updated with a
minor change that is compatible with previous
versions).
3. EEEEE F.GG. This is the software identification of the
Scaler:
– EEEEEE= the scaler sw cluster
– F= the main sw version no.
– GG= the sub-versio
4. SAM. Indication of the Service Alignment Mode.
5. Error Buffer. Shows all errors detected since the last time
the buffer was erased. Five errors possible.
6. Option Bytes. Used to read-out the option bytes. See
“Options” in the Alignments section for a detailed
description. Seven codes are possible.
7. Clear. Erases the contents of the error buffer. Select the
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
8. Options. Used to set the option bits. See “Options” in the
Alignments section for a detailed description.
9. Tuner. Used to align the tuner. See “Tuner” in the
Alignments section for a detailed description.
10. White Tone. Used to align the white tone. See “White
Tone” in the Alignments section for a detailed description.
11. Audio. No audio alignment is necessary for this television
set.
n no.
G_16210_090.eps
110706
Service Modes, Error Codes, and Fault Finding
12. NVM Editor. Can be used to change the NVM data in the
television set. See table “NVM data” further on.
13. SC NVM Editor. Can be used to edit Scaler NVM.
14. Test Pattern. This will trigger the scaler to generate a
checkerboard test pattern. Only applicable to PDP sets.
15. ComPaIr. Can be used to switch on the television to In
System Programming (ISP) mode, for software uploading
via ComPair.
Caution: When this mode is selected without ComPair
connected, the TV will be blocked. Remove the AC power
to reset the TV.
How to Navigate
•In SAM, select menu items with the MENU UP/DOWN keys
on the remote control transmitter. The selected item will be
indicated. When not all menu items fit on the screen, use
the MENU UP/DOWN keys to display the next / previous
menu items.
•With the MENU LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected submenu.
•In SAM, when you press the MENU button twice, the set
will switch to the normal user menus (with the SAM mode
still active in the background). To return to the SAM menu
press the MENU button.
•When you press the MENU key in while in a submenu, you
will return to the previous menu.
•On the TV, press and hold the VOLUME DOWN and press
the CHANNEL DOWN for a few seconds, to switch from
SAM to SDM and reverse; or press the following key
sequence on the remote control transmitter: “062596”
directly followed by the MENU button to switch to SDM (do
not allow the display to time out between entries while
keying the sequence).
How to Store SAM Settings and Exit the SAM Menu
To store the settings changed in SAM mode, leave the top level
SAM menu by using the POWER button on the remote control
transmitter or the television set. This also exits the SAM menu.
Caution: If you turn the television set “off” by removing the
mains (i.e., unplugging the television) without using the
POWER button, the television set will remain in SAM when
mains is re-applied, and the error buffer is not cleared.
3 OP 152 167 015 081 252 127 019
4 26PF5321/10
5 AAAAAA/B.CC
6 NOT TUNED
7 PAL
8 STEREO
9 CO 50 CL 50 BR 50
0 AVL Off
G_16210_091.eps
200106
Figure 5-5 CSM menu example
Menu Explanation
1. Indication of the decimal value of the operation hours
counter, Main/Scaler software version (see “Service
Alignment Mode" for an explanation), and the service mode
(CSM = Customer Service Mode).
2. Displays the last five errors detected in the error code
buffer.
3. Displays the option bytes.
4. Displays the type number version of the set.
5. aaaaaa / b.ccc Firmware identification of the Pacific 3 and
the OTC:
– aaaaaa = the firmware version of the Pacific 3 (Pixel+)
– b.ccc = the firmware version of the OTC (for the 1000
page TXT decoder).
6. Indicates the television is receiving an "IDENT" signal on
the selected source. If no "IDENT" signal is detected, the
display will read "NOT TUNED".
7. Displays the detected Colour system (e.g. PAL/NTSC).
8. Displays the detected Audio (e.g. stereo/mono).
9. Displays the picture setting information.
10. Displays the sound setting information.
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings. The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set. This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to Enter
To enter CSM, press the following key sequence on the remote
control transmitter: “123654” (do not allow the display to time
out between entries while keying the sequence).
Upon entering the Customer Service Mode, the following
screen will appear:
How to Exit
To exit CSM, use one of the following methods:
•Press the MENU button twice, or POWER button on the
remote control transmitter.
•Press the POWER button on the television set.
5.3Problems and Solving Tips Related to CSM
5.3.1Picture Problems
Note: The problems described below are all related to the TV
settings. The procedures used to change the value (or status)
of the different settings are described.
Picture too Dark or too Bright
If:
•The picture improves when you press the SMART
PICTURE button on the remote control transmitter, or
•The picture improves when you enter the Customer
Service Mode,
EN 16LC4.31A AA5.
Service Modes, Error Codes, and Fault Finding
Then:
1. Press the SMART PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to select the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys (if necessary) to select
BRIGHTNESS.
6. Press the MENU LEFT/RIGHT keys to increase or
decrease the value of the selected parameter.
7. Use the MENU UP/DOWN keys to select STORE.
8. Press the MENU RIGHT key to store the new value.
9. Press the MENU key to exit the PERSONAL picture mode.
White Line around Picture Elements and Text
If:
The picture improves after you have pressed the SMART
PICTURE button on the remote control transmitter,
Then:
1. Press the SMART PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to select the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys (if necessary) to select
SHARPNESS.
6. Press the MENU LEFT/RIGHT keys to increase or
decrease the value of the selected parameter.
7. Use the MENU UP/DOWN keys to select STORE.
8. Press the MENU RIGHT key to store the new value.
9. Press the MENU key to exit the PERSONAL picture mode.
Snowy Picture
Check CSM line 6. If this line reads “Not Tuned”, check the
following:
•Antenna not connected. Connect the antenna.
•No antenna signal or bad antenna signal. Connect a proper
antenna signal.
•The tuner is faulty (in this case line 2, the Error Buffer line,
will contain error number 10). Check the tuner and replace/
repair the tuner if necessary.
Black and White Picture
If:
•The picture improves after you have pressed the SMART
PICTURE button on the remote control transmitter,
Then:
1. Press the SMART PICTURE button on the remote control
transmitter repeatedly (if necessary) to choose
PERSONAL picture mode.
2. Press the MENU button on the remote control transmitter.
This brings up the normal user menu.
3. In the normal user menu, use the MENU UP/DOWN keys
to select the PICTURE sub menu.
4. Press the MENU LEFT/RIGHT keys to enter the PICTURE
sub menu.
5. Use the MENU UP/DOWN keys (if necessary) to select
COLOUR.
6. Press the MENU LEFT/RIGHT keys to increase or
decrease the value of the selected parameter.
7. Use the MENU UP/DOWN keys to select STORE.
8. Press the MENU RIGHT key to store the new value.
9. Press the MENU key to exit the PERSONAL picture mode.
5.4Service Tools
5.4.1ComPair
Introduction
ComPair (Computer Aided Repair) is a service tool for Philips
Consumer Electronics products. ComPair is a further
development on the European DST (service remote control),
which allows faster and more accurate diagnostics. ComPair
has three big advantages:
1. ComPair helps you to quickly get an understanding on how
to repair the chassis in a short time by guiding you
systematically through the repair procedures.
2. ComPair allows very detailed diagnostics (on I
is therefore capable of accurately indicating problem areas.
You do not have to know anything about I
yourself because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
microprocessor is working) and all repair information is
directly available. When ComPair is installed together with
the Force/SearchMan electronic manual of the defective
chassis, schematics and PWBs are only a mouse click
away.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair interface box is connected to the PC via a serial
(or RS-232) cable.
For this chassis, the ComPair interface box and the TV
communicate via a bi-directional service cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television. ComPair can gather
diagnostic information in two ways:
•Automatically (by communicating with the television):
ComPair can automatically read out the contents of the
entire error buffer. Diagnosis is done on I
ComPair can access the I
ComPair can send and receive I
the micro controller of the television. In this way, it is
possible for ComPair to communicate (read and write) to
devices on the I
2
C/UART buses of the TV-set.
•Manually (by asking questions to you): Automatic
diagnosis is only possible if the micro controller of the
television is working correctly and only to a certain extent.
When this is not the case, ComPair will guide you through
the fault finding tree by asking you questions (e.g. Does the
screen give a picture? Click on the correct answer: YES /
NO) and showing you examples (e.g. Measure test-point I7
and click on the correct oscillogram you see on the
oscilloscope). You can answer by clicking on a link (e.g.
text or a waveform picture) that will bring you to the next
step in the fault finding process.
By a combination of automatic diagnostics and an interactive
question / answer procedure, ComPair will enable you to find
most problems in a fast and effective way.
2
C/UART bus of the television.
2
C/UART commands to
2
C level) and
2
C commands
2
C/UART level.
Service Modes, Error Codes, and Fault Finding
EN 17LC4.31A AA5.
How to Connect
This is described in the chassis fault finding database in
ComPair.
Note: To use the LVDS tool, you must have ComPair release
2004-1 (or later) on your PC (engine version >= 2.2.05).
For every TV type number and screen size, one must choose
the proper settings via ComPair. The ComPair file will be
updated regularly with new introduced chassis information.
How to Order
•LVDS tool (incl. two LVDS cables: 31p and 20p):
3122 785 90671.
•LVDS cable 41p -> 31p for HD PDPs (dual -> single LVDS):
3122 785 90831 (available soon).
5.5Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
5.5.1How to Read the Error Buffer
You can read the error buffer in 3 ways:
•On screen via the SAM (if you have a picture).
Examples:
– ERROR: 0 0 0 0 0 : No errors detected
– ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error
– ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error
•Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.
•Via ComPair.
Note: If you encounter any problems, contact your local
support desk.
5.4.2LVDS Tool
Introduction
This service tool (also called “ComPair Assistant 1“) may help
you to identify, in case the TV does not show any picture,
whether the Small Signal Board (SSB) or the display of a Flat
TV is defective.
Furthermore it is possible to program EPLDs with this tool (Byte
blaster). Read the user manual for an explanation of this
feature.
Since 2004, the LVDS output connectors in our Flat TV models
are standardised (with some exceptions). With the two
delivered LVDS interface cables (31p and 20p) you can cover
most chassis (in special cases, an extra cable will be offered).
When operating, the tool will show a small (scaled) picture on
a VGA monitor. Due to a limited memory capacity, it is not
possible to increase the size when processing high-resolution
LVDS signals (> 1280x960). Below this resolution, or when a
DVI monitor is used, the displayed picture will be full size.
Generally this tool is intended to determine if the SSB is
working or not. Thus to determine if LVDS, RGB, and sync
signals are okay.
How to Connect
Connections are explained in the user manual, which is packed
with the tool.
5.5.2How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
•By using the CLEAR command in the SAM menu:
– To enter SAM, press the following key sequence on the
remote control transmitter: “062596” directly followed
by the OSD/i+ button (do not allow the display to time
out between entries while keying the sequence).
– Make sure the menu item CLEAR is selected. Use the
MENU UP/DOWN buttons, if necessary.
– Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the “CLEAR” line will
change from “CLEAR?” to “CLEARED”
•If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the mains from the
television set, the error buffer is not reset.
5.5.3Error Codes
In case of non-intermittent faults, write down the errors present
in the error buffer and clear the error buffer before you begin
the repair. This ensures that old error codes are no longer
present.
If possible, check the entire contents of the error buffer. In
some situations, an error code is only the result of another error
and not the actual cause of the problem (for example, a fault in
the protection detection circuitry can also lead to a protection).
EN 18LC4.31A AA5.
Service Modes, Error Codes, and Fault Finding
Table 5-2 Error code overview
Error Error DescriptionCheck Item Diagram
0No Error
1Mis-match of TV (Hercules)
SW and Scaler SW
Software
versions
2+12V from PSU errorPSUA
2
3Plasma I
C error (only for
N.A.N.A.
plasma sets)
2
4I
C error while
7801B7 + B8
communicating with the
Genesis Scaler
5+5V protection7752B6
2
6General I
C error;
communication between
ADC, analogue tuner, and/or
Columbus I
2
C error while
7I
2
C failed
1102, 7L01,
7M00
7L01B18
communicating with ADC
2
8I
C error while
7C01B11
communicating with the
Scaler EEPROM
2
C error while
9I
7207B2
communicating with the
Hercules EEPROM (NVM for
TV).
Remark: when the Hercules
EEPROM is defective, the
Hercules should operate with
its default values.
2
10I
C error while
1102B1
communicating with the PLL
tuner
2
11I
C error while
7M00B19
communicating with the 3D
combfilter IC-7M00
(Columbus)
2
12I
C error while
N.A.N.A.
communicating with iBoard
uP (only iTV sets)
2
C error while
13I
N.A.N.A.
communicating with the
HDMI decoder IC-7D03 (only
for NAFTA and AP)
14Read-write error with the
7B01B10
Scaler SDRAM
2
15I
C error while
7001T
communicating with the OTC
2
C error while
16I
7N00B20 +
communicating with EPLD or
Pacific III
2
C error while
17I
N.A.N.A.
communicating with the
Digital Module (only for digital
sets)
5.6The Blinking LED Procedure
Using this procedure, you can make the contents of the error
buffer visible via the front LED. This is especially useful when
there is no picture.
When the SDM is entered, the front LED will blink the contents
of the error-buffer:
•The LED blinks with as many pulses as the error code
number, followed by a time period of 1.5 seconds, in which
the LED is off.
•Then this sequence is repeated.
Any RC5 command terminates this sequence.
N.A.
B1 + B18
+ B19
B21
Example of error buffer: 12 9 6 0 0
After entering SDM, the following occurs:
•1 long blink of 5 seconds to start the sequence,
•12 short blinks followed by a pause of 1.5 seconds,
•9 short blinks followed by a pause of 1.5 seconds,
•6 short blinks followed by a pause of 1.5 seconds,
•1 long blink of 1.5 seconds to finish the sequence,
•The sequence starts again with 12 short blinks.
5.7Fault Finding and Repair Tips
Notes:
•It is assumed that the components are mounted correctly
with correct values and no bad solder joints.
•Before any fault finding actions, check if the correct options
are set.
5.7.1NVM Editor
In some cases, it can be handy if one directly can change the
NVM contents. This can be done with the “NVM Editor” in SAM
mode. With this option, single bytes can be changed.
Caution:
•Do not change the NVM settings without
understanding the function of each setting, because
incorrect NVM settings may seriously hamper the
correct functioning of the TV set!
•Do not change the Scaler NVM settings, as this will
hamper the DVI / HDMI functionality of the TV set!
•Always note down the existing NVM settings, before
changing the settings. This will enable you to return to the
original settings, if the new settings turn out to be incorrect.
Table 5-3 NVM editor overview
HexDecDescription
.ADR0x000A10Existing value
.VAL0x00000New value
.StoreStore?
5.7.2Load Default NVM Values
In case a blank NVM is placed or when the NVM content is
corrupted, default values can be downloaded into the NVM.
(For empty NVM replacement, short the SDM with a jumper
and apply the mains voltage. Remember to remove the jumper
after the reload is completed). After the default values are
downloaded, it will be possible to start up and to start aligning
the TV set. This is no longer initiated automatically; to initiate
the download the following action has to be performed:
1. Switch “off” the TV set by disconnecting the AC Power
plug.
2. Short circuit an SDM jumper (keep short-circuited).
3. Press P+ or Ch+ on the local keyboard (and keep it
pressed).
4. Switch on the TV set via the AC Power plug.
5. Keep pressing the P+/Ch+ button until the set has started
up and the SDM is shown.
Alternative method:
1. Go to SAM.
2. Select NVM Editor (not SC NVM Editor).
3. Select ADR (address) to 1 (dec).
4. Change the VAL (value) to 170 (dec).
5. Store the value.
6. Disconnect the mains plug and wait for a few seconds.
7. Reconnect the mains plug and wait until the set goes into
its standby mode (red LED lights up).
8. Restart the set.
Service Modes, Error Codes, and Fault Finding
EN 19LC4.31A AA5.
5.7.3Flash New Scaler Software
When you need to flash new scaler software, follow the
instructions in ComPair. Make sure you put the set in one of the
Service Modes, SDM/SAM/CSM, before you start flashing.
This reduces the risk of the set hanging during the flashing
procedure.
5.7.4Tuner and IF
No Picture in RF Mode, but there is a Noise Raster
1. Check whether picture is present in AV. If not, go to Video
processing troubleshooting section.
2. If present, check if the Option settings are correct.
3. Check if all the supply voltages are present (3.3/5/8/12/33
V).
4. Check if the I
2
C lines are working correctly (3.3 V).
5. Manually store a known channel and check if there is IF
output at Tuner pin 11.
6. Check the tuning DC voltage at pin 2 of the Tuner. The DC
voltage should vary according to the frequency/channel
being chosen.
7. If the tuning voltage is OK, check the tuner output, pin 11.
8. If it has no output, the Tuner may have a defect. Change
the Tuner.
Sound in Picture Problem for L' System (ro lling hor izontal
lines)
1. Check whether AGC L' in SAM mode is set to 0.
2. If yes, align the set to correct value.
Required System is not Selected Correctly
Check whether a Service jumper (#4204 & 4205, 0805 size) is
present. If yes, remove it.
5.7.5Video Processing
No Power
1. Check +12 V and 3V3 at position 1J02.
2. If no supply, first check the connector 1J02.
3. If the connector is correct, check the power supply board.
Power Supply is Correct, but no Green LED
1. Check if the connectors 1K00 are properly inserted.
2. If they are inserted correctly, check if the 3V3 is present.
No Picture Display (blank screen with correct sound
output)
1. Check whether the user menu is visible.
2. If the user menu is OK, activate teletext mode.
3. If teletext is OK, the problem is in the ADC (B18) &
Columbus 3D combfilter (B19), if present (depending on
model, see also paragraph “Teletext Path” in chapter 9).
4. If the user menu is not visible, check if the LCD panel
backlight is ON.
5. If the backlight is OFF, the problem is in the power supply
board or LCD panel. Also check pin 12 (LAMP_ON_OFF)
of 1J02. It should be HIGH during normal operation.
Note: For fault finding purposes, it is important to know the
following: in Pixel Plus and Digital Crystal Clear models, which
have an ADC (B18) and Columbus 3D combfilter (B19), the
digital input of the scaler is used for the digital video path
(Hercules output), whereas the analogue RGB input (analogue
input of the scaler) is only used for teletext. This means that no
mixed mode (video plus teletext simultaneously) is possible. If
there is sound and teletext, but no video and user menu (blank
screen), the digital path (Hercules - ADC - Columbus - Scaler)
is faulty. If there is sound but no teletext, the back-end part
(Scaler - LCD panel) is faulty. In Crystal Clear models, which
do not have an ADC and Columbus, the RGB path (analogue
input of scaler) is used for both video and teletext.
No TV, but PC is Present
1. Check if Hsync_SDTV and Vsync_SDTV are present at pin
1 & pin13 of 7E03.
2. If they are present, check teletext output.
3. If there is no teletext output, the IC TDA150xx may be
defect.
5.7.6Power Supply
There are two types of Power Supply Units used in the various
models of this chassis. The following information applies to the
Supply Unit which is used in the 32 and 37” models.
Check Fuse
The power supply (various models are used) contains one fuse
near the AC input connector X002.
1. Check with power supply in “off” state by means of ohmic
measurement.
2. Fuse X102 may open in case of severe lightning strikes
and/or failures in the power supply.
3. Check the standby signal at pin 10 of X200. ON is HIGH,
OFF is LOW. During standby mode only the 3V3 is present
at pin 10.
Protections Concept on Power Supply Board (two models)
1. 12 V output (pin 8 of X200): Short-circuit protected by 2.5
A fuse X610. Over-voltage protection when output voltage
is more than 40% above nominal value.
2. Vaudio output (+18 or +24 V, depending on power supply model used); (pin 1 of X200): Short-circuit proof
(+18 V version has 2.5 A fuse X660). Over voltage
protection when output voltage is more than 40% above
nominal value.
3. 3V3STBY output (pin 3&4 of X200): Short-circuit proof
with auto-restart. Over voltage protection when output
voltage is more than 40% above nominal value.
4. 24 V output (for inverter X520 & X530): Short-circuit
proof with auto-restart. Over voltage protection when
output voltage is more than 40% above nominal value.
Standby Mode
1. Apply a 12 ohm load resistor of sufficient power rating to all
outputs mentioned above (+12 V, +18/ 24 V, +3V3 and +24
V). Connect the STBY pin (pin 10 of X200) to logical “L”
(low), i.e. to GND.
2. Over an input voltage range of 90 V
to 276 VAC only the
AC
+3V3 STBY output shall be up.
Normal Mode:
1. Apply a 12 ohm load resistor of sufficient power rating to all
outputs mentioned above (+12 V, +18/ 24 V, +3V3 and +24
V). Connect the STBY pin (pin 10 of X200) to logical “H”
(high), i.e. to the +3V3 STBY output via a 2,2 k pull up
resistor.
2. Over an input voltage range of 90 V
to 276 VAC all
AC
outputs shall be up. The voltage on the +3V3 STBY output
shall be 3.3 V over the entire input voltage range. The
voltage on the big 400 V capacitor on the power supply
should also be 400 V ± 10%.
EN 20LC4.31A AA5.
Personal Notes:
Service Modes, Error Codes, and Fault Finding
E_06532_012.eps
131004
Block Diagrams, Test Point Overviews, and Waveforms
s
050706
WIRING 32”
6.Block Diagrams, Test Point Overviews, and Waveforms
Wiring Diagram 32”
21LC4.31A AA6.
RIGHT
SPEAKER
INVERTER
INVERTER
X530
X520
12P
POWER
SUPPLY
8520
3P
X220
X200
12P
8J02
B
SSB
LVDS CONNECTION
TO DISPLAY
30P
8P06
30P
31P
1P06
8903
C
CLASS D
AUDIO
AMPLIFIER
12P
1J02
1003
3P
1002
9P
8J03
4P
1001
3P
1J03
8903
8J04
1J04(1M52)
9P
6P
1K00(1M21)
8870
INVERTER
12P
D
LEFT
SPEAKER
SIDE AV
3P
1684
14P
8520
14P
AC POWER
INLET
POWER
IN
8002
X002
2P3
TUNER
12P
1K01(1M06)
3P
1K02
8K01
8684
12P
1304
IR/LED/LIGHT
J
SENSOR
(1M06)
KEYBOARD CONTROL
E
6P
1870
G_16160_020.ep
Block Diagrams, Test Point Overviews, and Waveforms
Wiring Diagram 37”
WIRING 37” LCD
22LC4.31A AA6.
RIGHT
SPEAKER
8902
INVERTER
14P
8520
B
3P
3P
SA
7P
1736
1735
1M02
SSB
STANDBY
1739
12P
1316
30P
1N17
9P
14P
1319
12P
1317
1309
11P
1J01
1304
3P
4P
8337
10P
1J00
8322
8J04
1J03
3P
1M46
8P06
11P
9P
1J04
1306
1307
1305
1M03
2P3
4P
3P
10P
8101
1K00
8304
6P
8309
LCD PANEL
8306
8305
TO DISPLAY
LVDS
8870
8903
8521
8302
LCD SUPPLY
A
2P3
1306
3P
1309
4P
1304
7P
1M02
LEFT
SPEAKER
INVERTER
12P
KEYBOARD CONTROL
E
1M01
3P
TUNER
1K04
1K02
11P
3P
8K01
3P
1305
8002
AC INLET
8187
1308
2P3
SIDE AV
D
11P
1M36
LED
J
SWITCH
PANEL
G_16160_021.eps
6P
1870
050706
Block Diagrams, Test Point Overviews, and Waveforms
Wiring Diagram 42”
WIRING 42” LCD
RIGHT
SPEAKER
8902
INVERTER
14P
8520
2P3
2P3
2P3
7P
SA
1736
1735
1738
1M02
1316
8903
STANDBY / AUDIO
9P
1739
12P
1319
14P
1303
1320
4P
3P
1304
1309
4P
3P
8302
4P
1M10
8521
1M46
11P
23LC4.31A AA6.
8304
2P3
1306
4P
1307
3P
1305
LCD PANEL
10P
1M03
8306
8307
8305
LVDS
30P
8309
8303
8320
4P
1303
3P
1320
MF + SUPPLY
A
3P
4P
1304
1309
7P
1M02
INVERTER
LEFT
SPEAKER
CONTROL BOARD
E
1M01
3P
8101
B
31P
1N17
SSB
8P06
8J04
11P
1J01(1M46)
8337
1177
UART
10P
1J00(1M03)
14P
1442
1151
3P
Compair
3P
8322
1J04(1M52)
1103
3P
Tuner
9P
6P
1K00(1M21)
11P
1K04(1M06)
3P
1K02
2P3
3P
1306
1B06
8136
1305
3P
1420
1308
2P
4P
8002
AC INLET
1307
3P
1C05
8870
12P
SIDE I/O
D
11P
1M36
J
6P
1870
LED
SWITCH
PANEL
G_16160_022.eps
050706
Block Diagrams, Test Point Overviews, and Waveforms
Block Diagram Supply 37”
SUPPLY 37"
MAINS FILTER + STANDBY
A1
1308
2
1
MAINS INPUT
95-264Vac
1314
T5AH
5305
5306
MAINS
FILTER
24LC4.31A AA6.
SUPPLY
A2
14
7002
BIAS SUPPLY
VCC
3000
15
14
OA
12
OB
10
FI
5017
5001
4
2
7007
6
7
7008
10
9
2319
+
399V_HOT
6318
9311
3318
25V_HOT
6315
6316
14
2
6317
6314
1350
3
2
4
1
6307
GBJ6J
-
RES
7307
TCET1102
3
6304
5007
5008
25V_HOT
400V_HOT
399V_HOT
7011
7012
SOFT
START
CURRENT
PROTECTION
7001
MC34067P
11
OSCC
3007
CONTROL
7
ERROR
11
SOST
5
+
VREF
7004
7009
OVER
VOLTAGE
PROTECTION
HIGH
SIDE
DRIVE
LOW
SIDE
DRIVE
2003
5009
STP15NK50
STP15NK50
60246025
7005
7006
PRINTED
COMPONENT
5010
400V_HOT
2059
5012
2060
TCET1102
2
3
5011
5002
5025
5026
7003
3057
3031
DC_PROT
6019
STPS20L40CFP
6019
STPS20L40CFP
2029
6021
6041
2045
5021
3030
7010
TS2431
2042
6031
3052
3025
2020
VS Voltage
Adj.
3026
2022
+12V
+24Va
+24Vb
1304
44
33
22
11
SA1
1304
CONNECTIONS
+12V_A
+12V_+24V
1316
1319
1M10
1
2
TO
3
DISPLAY
4
5
1
2
3
TO
4
DISPLAY
5
1
N.C.
2
6306
DF06M
6040
2512
2049
2009
6029
6030
2021
+12V_A
5507
STANDBY: LOW = ON
HIGH = STBY
7531
5020
5018
5019
7131
STANDBY
VSND_POS
VSND_NEG
RES
GND_SND
VTUN
+11V
+12V
+8V6
+5V2
+5V_SW
DC_PROT
1M02
7
6
5
TO 1M02
4
B08B
3
AUDIO
2
1
1M03
TO 1MO3
SA2
STANDBY
7
4
1M46
11
9
4
2
1
7
B01B
B16
SSB
TO 1M46
B01B
B16
SSB
G_16160_023.eps
050706
5022
1007
T5A
HOT GROUND
COLD GROUND
2303
1315
T1A
+
-
1305
11
22
33
1306
11
22
SA2
1305
1306
1307
STANDBY
1
2
3
4
RES
+5V2
CONTROL
7505/7509/7560
5504
5505
Prot-OVV
PROT_AUDIOSUPPLY
SA2
SA1
7100
7101
7105
CONTROL
6153
3101
3104
3150
3127
3100
6150
STP15NK50
6151
7102
3155
COLD GROUND
HOT GROUND
5104
3V MAX
1V MAX STBY
3108
3156
6156
HOT GROUND COLD GROUND
HOT GROUND COLD GROUND
5500
5
3
2
1
5105
14
7501
TCET1102
2
3
14
7150
3157
TCET1102
2
3
RES
7507
7506
7512
STANDBY
7511
6504
6140
3124
PROT-OVV
3509
5103
6122
OVERVOLTAGE
PROTECTION
6107
2513
3113
RES
2141
5506
5110
6
7
8
10
3128
3158
Block Diagrams, Test Point Overviews, and Waveforms
SUPPLY 42"
Y
Y
3
B
6
2
6
B
3
6
3
Block Diagram Supply 42”
25LC4.31A AA6.
MAINS FILTER + STANDBY PART A
A1
1308
MAINS INPUT
MAINS FILTER + STANDBY
A3
PART B
SUPPLY PART A
A2
5400
5401
5403
MAINS_L
MAINS_N
1400
1400
3A15
3A15
5D00
5D01
5D03
FILTER
MAINS
FILTER
MAINS
1
2
6506
DF06M
-
COLD GROUND
1450
2
1
+
2503
HOT GROUND
14
2
3
4
HOT GROUND
COLD GROUND
1401
T1A
1D50
3
6807
GBJ6J
-
1B06
11
22
1C05
+
33
6H07
GBJ6J
-
BIAS SUPPLY
14
12
10
CONTROL
6153
14
12
10
3000
5007
5001
4
2
3101
3U00
5U07
5U01
4
2
3810
6156
6157
400V_HOT_B
3H10
2H15
China
2816
3406
2H16
2815
China
+
1305
11
22
33
1306
11
22
1307
11
22
33
44
25V_HOT_A
400V_HOT_A
SA2
1305
1306
1307
A4
25V_HOT_B
400V_HOT_B
STANDBY
7017
7018
SOFT
START
CURRENT
PROTECTION
+5V2
CONTROL
7505/7509/7560/
5504
5505
SUPPLY PART B
7U17
7U18
SOFT
START
CURRENT
PROTECTION
+
+
3007
Prot-OVV
PROT_AUDIOSUPPLY
11
3U07
11
7001
MC34067P
11
OSCC
CONTROL
7
ERROR
11
SOST
5
VREF
7004
7009
PROTECTION
7U01
MC34067P
OSCC
CONTROL
7
ERROR
SOST
5
VREF
7U04
7U09
VOLTAGE
PROTECTION
OVER
VOLTAGE
OVER
VCC
VCC
OA
OB
15
OA
OB
FI
7100
7101
7105
BIAS SUPPLY
15
FI
3104
3150
3127
3100
6150
6080
6077
5017
5008
7007
HIGH
6
SIDE
DRIVE
7
7008
LOW
10
SIDE
DRIVE
9
7102
6151
6U79
5U08
7U07
HIGH
6
SIDE
DRIVE
7
7U08
LOW
10
SIDE
DRIVE
9
6078
2003
7005
STP15NK50
7006
STP15NK50
COLD GROUND
HOT GROUND
3V MAX
1V MAX STBY
3108
3155
6U77
7U05
STP15NK50
7U06
STP15NK50
3028
5010
8
7
5009
5040
3
5
HOT GROUND COLD GROUND
5
5104
3
2
1
5105
3156
14
6156
3157
2
HOT GROUND COLD GROUND
3U28
6U78
5U105U17
2U03
8
7
5U09
5U40
3
5
HOT GROUND COLD GROUND
2143
5002
5500
2143
5U02
7002
TCET1102
9
10
11
12
13
14
15
16
6
7
8
10
7501
TCET1102
2143
7150
TCET1102
3
7U02
TCET1102
9
10
11
12
13
14
15
16
5027
5025
3158
5U25
5U26
5028
5026
5110
3128
7030
DC_PROT
6019
STPS20L40CFP
3
2
1
6021
STPS20L40CFP
1
2
3
6504
6140
5103
3124
PROT-OVV
3U57
DC_PROT
6021
STPS20L40CFP
1
2
3
DC_PROT
3022
7010
TL431ACD
3030
7507
7506
7512
3509
6107
2513
6122
3113
OVERVOLTAGE
PROTECTION
3U52
DC_PROT
3U39
3U22
7U10
TL431ACD
3U30
3057
3052
6021
STTH2003CFP
6014
3025
STANDBY
7511
RES
2141
5506
3U24
3U25
VS Voltage
3026
Adj.
VS Voltage
Adj.
3U26
2512
2020
2022
7531
1U07
T5A
+12V
+24Va
+12V_A
5507
7131
STANDBY
STANDBY: LOW = ON
HIGH = STBY
+24V
2U22
2B91
6B91
6B93
2B93
1304
VTUN
+11V
+12V
+8V6
RES
+5V2
+5V_SW
1303
5B93
5B91
5B92
SA1
1304
44
33
22
11
SA2
1303
11
22
33
44
CONNECTIONS
+12V_A
+12V_+24V
STANDBY
+24V_2
VSND_POS
VSND_NEG
G_16210_102.eps
DC_PROT
1316
1M10
1M03
1M46
1319
(1317)
1M02
290606
1
2
TO
3
DISPLA
4
5
1
2
N.C.
3
4
TO 1M0
7
B01
B1
4
SSB
11
9
TO 1M4
1
B01
B1
2
SSB
7
1
2
TO
3
DISPLA
4
5
7
6
5
SA
TO 1M0
4
SA
3
AUDIO
2
1
Block Diagrams, Test Point Overviews, and Waveforms