Philips ID937 User Manual
EN
User manual
Use only rechargeable batteries.
Safety information
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in
compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone
Terminal Equipment published by ACTA.
1. Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer
Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your
telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have
all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs
of all devices connected to one line should not exceed 5. To be certain of the number of devices you may
connect to your line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be connected to a compatible modular jack
that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from
your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this product does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2. Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone network, the telephone
company shall, where practicable, notify you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone
company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to
procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or
procedures where such action is required in the operation of its business and not inconsistent with FCC Rules
and Regulations. If these changes are expected to affect the use or performance of your telephone equipment,
the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted
service.
EN
3
EN
Safety information
Interference Information
This equipment generates and uses radio frequency energy which may interfere with residential radio and
television reception if not properly installed and used in accordance with instructions contained in this manual.
Reasonable protection against such interference is ensured, although there is no guarantee this will not occur in
a given installation. If interference is suspected and verified by switching this equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measures: Reorient the radio/
television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and
receiver into separate circuit outlets. The user may also wish to consult a qualified radio/television technician
for additional suggestions. This equipment has been fully tested and complies with all limits for Class B
computing devices pursuant to part 15 FCC Rules and Regulations. This device complies with RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference that may cause undesired
operation of the device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the
interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving
antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/
television technician for additional suggestions. Also, the Federal Communications Commission has prepared a
helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from
the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4
when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
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Safety information
Hearing Aid Compatibility (HAC)
This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used
with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF
exposure guidelines.
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Contents
3 Safety information
8 Important Information
8 For your safety
8 Need Help?
9 What’s in the box?
10 Your ID937
10 Overview of the handset
13 Overview of the base station
13 Main features of your ID937
15 Connect
16 Install
20 Call
24 Phonebook
29 Call log
31 Clock & Alarm
33 Personal Settings
38 Advanced Settings
45 Games
EN
46 Telephone Answering Machine (TAM)
52 Troubleshooting
55 Information
56 Index
7
EN
Important Information
For your safety
This equipment is not designed to make emergency calls in the event of a power failure. Alternative
arrangements should be made for access to emergency calls.
To avoid damage or malfunction:
- Do not allow the product to come into contact with liquid.
- Do not open it as you could be exposed to high voltages.
- Never use any battery type other than the one supplied.
- Do not hold the handset too close to your ear when the phone is ringing or when activating the
loudspeaker as it may damage your hearing.
- Do not expose the phone to excessive heat caused by heating equipment or direct sunlight.
- Do not drop your phone or allow objects to fall on your phone.
- Do not use any cleaning agents containing alcohol, ammonia, benzene, or abrasives as these may harm the set.
- Active mobile phones in the vicinity may cause interference.
About operating and storage temperatures:
- Operate in a place where temperature is always between 0 and 35º C (32 to 95º F).
- Store in a place where temperature is always between -20 and 45º C (-4 to 113º F).
- Battery life may be shortened in low temperature conditions.
Need Help?
For more information on troubleshooting:
Troubleshooting: page 52
Please refer to the following website for more information on Philips web support:
Online Support
www.philips.com/support
8
What’s in the box?
The following accessories are included with your ID937:
EN
Handset
Splitter
The line adaptor may not be attached to the line cord. In this case, you have to connect the line adaptor
to the line cord first before plugging the line cord to the line socket.
In multihandset packs, you will find one or more additional handsets, chargers with power supply units
and additional rechargeable batteries.
Base station
User Guide
Power supply for
base station
Quick Start
Guide
Line cord
Warranty card
2 AAA
rechargeable
NiMH batteries
9
EN
Your ID937
Overview of the handset
Event LED
(top of the handset)
LCD Screen
Left Soft key
Talk key
Up/Down Navigation keys
Earpiece
Right Soft key
Hang-up key
Alphanumeric keypad
10
Keypad lock key /
Format key
Loudspeaker key
Case key / Pause key /
Ringer off key
Intercom key
Microphone
Your ID937
Handset keys
Press To
m
(Left soft key)
>
(Right soft key)
r
e
u
d
c
v
#
F
*WARNING Handsfree activation can suddenly increase the volume in the earpiece to a very high
level. Make sure the handset is not too close to your ear.
Enter the main menu from stand-by mode.
Select the function displayed on the handset screen directly above it.
Activate mute function during a call.
Switch on the backlight.
Go to redial list from stand-by mode.
Select the function displayed on the handset screen directly above it.
Initiate a second call, consult phonebook, call transfer or activate/deactivate HD Sound
mode during a call.
Switch on the backlight.
Answer an incoming external or internal call.
Insert R for operator services when on the line.
Hang up a call.
Return to stand-by mode.
Long press in stand-by mode to switch off the handset, short press to switch on the handset
again.
Access call log from stand-by mode.
Scroll up a menu list or go to the previous phonebook or call log record.
Increase earpiece volume during a call.
Go to the previous character in editing mode.
Access phonebook from stand-by mode.
Scroll down a menu list or go to the next phonebook or call log record.
Decrease earpiece volume during a call.
Go to the next character in editing mode.
Initiate an internal call in idle mode.
Short press to initiate an internal call during a call or switch call between an internal and
external call.
Long press to initiate a conference call with an external call and another internal call.
Answer an incoming call in handsfree mode.
Activate and deactivate the loudspeaker* during a call.
Dial # in stand-by mode.
Long press to mute the ringer in stand-by mode.
Long press to insert a pause in dialling mode.
Long press to switch between upper and lower case in editing mode.
Dial * in stand-by mode.
Long press to activate and deactivate keypad lock.
Change the display format when viewing a 7-, 10- or 11-digit call log record (with numbers
starting with the digit 1).
EN
11
EN
Your ID937
Display icons & symbols
In stand-by mode, several icons & symbols may be displayed on the top row of the handset screen.
The handset is registered and within range of the base station. It blinks when the handset is
out of range or is searching for a base.
Battery symbol indicating 3 different battery levels.
The ringer volume is set to zero.
The keypad is locked.
There is an external incoming call, an external call is connected or an external call is held.
HD Sound mode is activated.
There is an internal incoming call, an internal call is connected or an internal call is held.
The loudspeaker is ON.
Alarm clock is activated.
Telephone answering machine (TAM) is activated. It blinks when the memory for answering machine messages is full.
Do not Disturb mode is activated.
When there are new events, such as new missed calls, voicemail or answering machine messages received, the
following icons, together with the number of occurrences are displayed in the middle of the handset screen.
If you have not subscribed to Caller Line Identification service, there will not be any alerts for the
new events except for new messages recorded on the answering machine. Hence, no missed call or
voicemail event icons will appear in the middle of the handset screen.
There are new missed calls. The number of new missed calls is also displayed on the left of
the icon.
There are new voicemail messages received. The number of new voicemail messages
received is also displayed on the left of the icon.
There are new answering machine messages received. The number of new messages
received is also displayed on the left of the icon.
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Your ID937
Overview of the base station
SIM card cover
Handset locator
key
Main features of your ID937
The following is an overview of the menu options that are available in your ID937. For detailed explanation of
the menu options, please refer to the corresponding sections in this User Guide.
Menu To Page
PHONEBOOK Add, edit, manage phonebook entries and copy phonebook
entries from SIM card.
CLOCK &
ALARM
PERSONAL SET Set Handset tone, Wallpaper, Contrast, Handset name, Auto
ADVANCED
SET
GAMES Play games 45
Set date and time, alarm, alarm tone and Do not Disturb
mode.
Pick-up/Hang-up, Languages, Babysit mode, Backlight time and
Theme Colour.
Set Recall time, Dial mode, Call barring, Baby call mode,
Register/Unregister handset, Select Base, Change PIN, Reset
phone, Auto prefix, Conference mode, HD Sound, Demo
mode and 1st ring.
24
31
33
38
EN
ANSWER
MACHINE
Setup, play, delete phone messages, record memo, etc. 46
13
EN
Your ID937
Menu navigation
The basic steps of navigating through the menus and options are as follows:
Task Action Illustration
Enter main menu/menu options Choose
MENU by pressing the key
directly below it (left soft key
m)
Philips 1
• Go to a specific menu/option
• Confirm your selection
In this example, the alarm is On
Once.
• To change your selection
• To confirm your selection
• Return to previous menu level
or stand-by screen
1. Press
2. Choose
1. Press
2. Choose
3. Choose
: key to scroll to your
desired menu/option
the key directly below it (left
soft key
SELECT by pressing
m)
: key to scroll to your
desired option
the key directly below it (left
soft key
key directly below it (right soft
key
SELECT by pressing
m)
BACK by pressing the
>)
08-08
MENU
m
Phonebook
SELECT
m
2
Off
On Once
On Daily
SELECT
m
2
:
:
1
Alarm
:
1
06:00pm
REDIAL
>
BACK
>
BACK
>
3
14
Connect
The location of your base station can have an effect on the range and performance of your ID937 (see TIP
below).
Connecting the Base Station
1. Place the base station in a central location near the telephone line socket and electricity sockets.
EN
Power supply
2. Connect the supplied splitter to the connector at the back of the base station and then plug the line cord
and the power cable into the respective line jacks on the splitter.
3. Connect the other end of the line cord to the telephone line socket and the other end of the power cable
to the electricity socket.
The line adaptor may not be attached to the line cord. In this case, you have to connect the line
adaptor to the line cord first before plugging the line cord to the line socket.
TIP Avoid placing the base station too close to large metal objects such as filing cabinets, radiators or
electrical appliances. This can impair the range and sound quality. Buildings with thick internal and
external walls may impair transmission of signals to and from the base.
WARNING The base station does not have an ON/OFF switch. Power is applied when the power
adaptor is plugged into the unit and connected to the electricity socket. The only way to power
down the unit is to unplug the power adaptor from the electricity socket. Therefore, ensure that the
electricity socket is easily accessible.
The power adaptor and telephone line cord have to be connected correctly, as incorrect
connection could damage the unit.
Always use the telephone line cord supplied with the unit. Otherwise, you may not get a dial tone.
Line cord
Splitter
15
EN
Install
Install battery
Your ID937 is supplied with 2 rechargeable batteries allowing approximately up to 12 hours of talk-time and
up to 150 hours stand-by time. Before using the handset, the batteries have to be installed and fully charged.
1. Use the coin or screwdriver to unlock the battery cover.
screw
screw
anticlockwise
charger contact
2. Place the batteries as indicated and replace the cover.
3. Lock the battery cover.
charger contact
Please use a coin or screwdriver that is the right shape and size for the screw that is used. Otherwise
you may damage the screw when tightening it.
screw
screw
plate
plate
Unlock
Bottom View
clockwise
Lock
Bottom View
Charge battery
1. Place the handset on the charging cradle of the base station. A beep tone is emitted if the handset is
placed correctly.
16
Install
2. A charging animation on the handset indicates that the battery is charging.
EN
06:00pm
REDIAL
1
Philips
08-08
MENU
3. Leave it there until the batteries are fully charged (at least 24 hours).
4. The handset is fully charged when the charging animation stops and is displayed.
The handset must be charged for at least 24 hours before using it for the first time.
Low battery warning
The battery level is shown at the top left of the handset screen. When the battery level becomes low, an
empty battery icon is displayed on the screen.
If the battery level becomes exceedingly low, the phone automatically switches off and any function in progress
will not be saved.
Out of range warning
The indoor and outdoor range of the phone is up to 50 metres and 300 metres respectively. When the
handset moves beyond operation range, the antenna icon will blink.
Configure your ID937
Before you use your ID937, you need to configure it according to the country of use. After charging it for a few
minutes, the word WELCOME appears in various languages. Follow these steps to configure your phone:
1. Scroll : to the word WELCOME in your preferred language and press mSELECT.
2. Scroll
3. Press
4. Scroll
5. Press
6. The default line settings and menu language for the selected country will be automatically configured.
: to your country.
mSELECT to confirm your selection.
: to your operator (if necessary).
mSELECT again to confirm your selection.
You cannot make outgoing calls or receive incoming calls without first defining your country
selection.
Depending on your country, the WELCOME screen may not appear. In this case, you are not
required to select your country/operator/language settings.
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EN
Install
Set date and time
1. Press mMENU.
2. Scroll
3. Press
4. Enter the current time (HH:MM). Press
5. Enter the current date (DD/MM/YY).
6. Press
Now, you are ready to use your phone.
Basic operations of your ID937
Make a call
Enter the phone number (maximum 20 digits) and press r to dial the number.
For details, please refer to "Make a call" on page 20.
Answer or end a call
Press r key to answer a call.
Press
For details, please refer to "Answer a call" on page 20 and "End a call" on page 21.
Switch the handset on/off
Press and hold e key for 3 seconds to switch off the handset in stand-by mode.
Short press
Keypad lock/unlock
Press and hold F key for 2 seconds to lock or unlock the keypad in stand-by mode.
Paging
The paging feature enables you to locate a missing handset if the handset is in range and contains charged
batteries.
Short press
Once retrieved, press any key on the handset to end the paging.
: to Clock & Alarm and press mSELECT.
mSELECT to enter Set Date/Time.
2 to select AM or press 7 to select PM.
mOK to confirm.
WARNING If your phone is connected to an ISDN line through an adaptor, the date & time may
be updated after each call. The availability of date & time update is dependent on your network
provider. Please check the date & time settings in your ISDN system or contact your network
provider.
e key to end a call.
e key to switch on the handset again.j
p key on the base. The handset starts to ring.
18
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