Warranty and support ...................................................................
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IMPORTANT
SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USE
When using electrical products, especially when children
are present, basic safety precautions should always be
followed, including the following:
Dangers
To reduce the risk of electrocution:
• Always place and store the charging base or charging
travel case at a safe distance from water.
• Unplug the charging base or charging travel case
immediately if it falls into water.
• Never use a charging base or charging travel case with
a damaged cord or plug.
Warnings
To reduce the risk of burns, electrocution, re, or physical
injury:
• Do not use attachments other than those recommended
by the manufacturer.
• Do not plug the charging base or charging travel case
into an outlet with a voltage other than specied on
the bottom of the charging base or charging travel case.
This product is designed to operate within a range of
100 to 240 volts. Voltage converters do not warrant
voltage compatibility.
• Never force the plug into an outlet; if the plug does not
easily t into the outlet, discontinue use.
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• Discontinue use if the product appears damaged in any
way (brush head, handle, charging base or charging
travel case).
• Do not use the charging base or charging travel case if it
has dropped into water.
• Keep the cord away from heated surfaces.
• Do not use the charging base or charging travel case
outdoors.
• This product contains no user-serviceable parts.
Refer to ‘Warranty and suppor t’ if the appliance no
longer works properly or needs repair.
• Use this appliance only for its intended use as described
in this document or as recommended by your dental
professional.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory,
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety.
• Children should be supervised to ensure that they do
not play with the appliance.
• Philips Sonicare is a personal care device and is not
intended for use on multiple patients in a dental ofce
or institution.
• Use UL-listed computer, USB hub, or USB duplex
receptacle when you charge the toothbrush handle in
the charging travel case.
• When you use a computer to recharge the toothbrush
handle, the computer should be located away from sources
of water (i.e., sink or tub) so as to avoid electrical shock.
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Medical Warnings
• Consult your dental professional before you use this
product if you have had oral or gum surgery in the
previous 2 months.
• Contact your dental professional if excessive bleeding
occurs after using this product or bleeding continues to
occur after 1 week of use.
• Discontinue use of this product and contact a physician/
dentist if discomfort or pain is experienced.
• This product complies with the safety standards for
electromagnetic devices. If you have a pacemaker or
other implanted device, contact your physician or the
device manufacturer prior to use.
• Consult your physician if you have other medical concerns.
Electromagnetic elds (EMF)
This Philips appliance complies with all applicable standards
and regulations regarding exposure to electromagnetic elds.
SAVE THESE
INSTRUCTIONS
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YOUR PHILIPS SONICARE
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1 Brush head
2 Handle with ergonomic shape
3 Recessed power on/off button
4 Hidden brushing mode display
5 Charge indicator
6 Hygienic travel cap
The contents of the box may vary based on the model purchased.
See outside of box for contents included.
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7 Charging glass
8 Charging base
9 Charging travel case
10 USB wall adapter
11 USB cord
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CHARGING YOUR PHILIPS SONICARE
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Charge for 24 hours before rst use. The charge indicator ashes green until the
Philips Sonicare is fully charged. Rapid yellow ashing indicates that the battery is low.
Your Philips Sonicare has been designed to last up to 3 weeks on a single charge.
Read ‘Traveling with your Philips Sonicare’ for additional charging methods.
The charging glass is designed to properly charge only one handle at a time.
Do not place metallic objects in the charging glass, as this may affect the charging
process and may cause the charging base to overheat.
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USING YOUR PHILIPS SONICARE
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Brushing - Move the brush head slowly and gently across the teeth in a small
Clean - The ultimate in plaque re moval (standard mode).
White - Whitening mode of 2 minutes to remove surface stains, plus an
Polish - Quick 1-minute mode to brighten and polish your front teeth.
Gum care - Complete mode that combines the Clean mode with an additional
Sensitive - Extra gentle mode for sensi tive teeth and gums.
back and for th motion so the longer bristles reach bet ween your
teeth. Do not scrub like a manual toothbrush . Apply light pressure
to maximize Philips Sonicare’s effec tiveness and let the Philips
Sonicare do the br ushing for you.
The Quadpacer is an inter val timer that beeps and briey pauses
to remind you to brush the 4 sections of your mouth. Depending
on the brushing mode you have selec ted, the Quadpacer beeps at
different intervals during the brushing cycle .
additional 30 seconds to brighten and polish your fr ont teeth.
minute to gently stimulate and massage your gums to improve
gum health.
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GETTING USED TO YOUR PHILIPS SONICARE
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Easy-start - The Philips Sonicare may feel ticklish upon rst use. To help you ease into
the Philips Sonicare experience, the Easy-start feature gradually increases the sonic
power over the rst 14 brushings. Brushing must last at least 1 minute to properly
advance through this ramp-up cycle.
Easy-start may be deactivated - Place the handle in the plugged-in charging base or
charging travel case. Push and hold the on/off button for 2 seconds; 1 beep indicates the
Easy-start feature has been deactivated; 2 beeps indicate the feature has been reactivated.
Clinical studies must be performed with the Philips Sonicare fully charged and the
Easy-start feature deactivated.
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TRAVELING WITH YOUR PHILIPS SONICARE
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Charging via wall socket - Place the handle in the charging travel case, plug the
USB cord into the USB wall adapter, and plug the USB wall adapter into a wall socket.
The charge indicator on the handle ashes green until the Philips Sonicare is fully charged.
Charging via USB
USB plug into any USB port. Only use the USB wall adapter and USB cord provided.
- Remove the USB cord from the USB wall adapter and insert the
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CLEANING YOUR PHILIPS SONICARE
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Cleaning - Clean the Philips Sonicare periodically. Rinse the handle and the brush
head. Wipe down all surfaces with a soft cloth and mild soap, if desired. Do not use
sharp objects to clean. Only the charging glass is top rack dishwasher-safe. Do not clean
the brush head, handle, charging base or charging travel case in the dishwasher.
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STORING YOUR PHILIPS SONICARE
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Storing - If you are not going to use the Philips Sonicare for an extended period of
time, unplug the charging base, clean all parts and store them in a cool, dry place away
from direct sunlight.
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DISPOSAL
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• This appliance contains a rechargeable batter y which must
be disposed of properly.
• Contact your local town or city ofcials for battery disposal
information. You can also call 1-800-8-BATTERY or visit
www.rbrc.com for battery drop-off locations.
• For assistance, visit our website www.philips.com/support
or call 1-800-243-3050 toll free.
REMOVING THE RECHARGEABLE BATTERY
This process is not reversible. To remove the rechargeable battery, you need a
at-head (standard) screwdriver. Observe basic safety precautions when you follow the
procedure below. Be sure to protect your eyes, hands, ngers and the surface on which
you work.
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WARRANTY AND SUPPORT
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LOCATING THE MODEL NUMBER
Look on the bottom of the unit for the model number (HX9383, HX9382, HX9362,
HX9352, HX9343, HX9333 or HX9332).
Philips warrants its products for two years after the date of purchase. Defects due
to faulty materials and workmanship will be repaired or replaced at Philips’ expense
provided that convincing proof of purchase in the qualifying period is provided.
Philips recommends use of genuine Sonicare brush heads for optimal performance.
Use of other brush heads may damage your Sonicare toothbrush and limit your
warranty protection.
Contact our Consumer Care Center at 1-800-682-7664 (North America),
outside North America contact your local Philips Consumer Care Center.
Internet information: www.sonicare.com (North America) or www.philips.com
(outside Nor th America).
WARRANTY EXCLUSIONS
What is not covered under warranty:
• Brush heads.
• Damage caused by use of unauthorized replacement parts or unauthorized brush heads.
• Damage caused by use of unauthorized replacement parts.
• Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.
IMPLIED WARRANTIES
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES SET
FORTH ABOVE. IN SOME STATES LIMITATIONS ON DURATION OF IMPLIED
WARRANTIES DO NOT APPLY.
LIMITATION OF REMEDIES
IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR SUBSIDIARY
COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES
INCLUDE, WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF
PROFIT; LOSS OF USE; THE CLAIMS OF THIRD PARTIES INCLUDING, WITHOUT
LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND COST OF ANY
SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.