Philips HX9332, HX9382, HX9340, HX9332/04, HX9332/05 Service Manual

Sonicare toothbrush

HX9332/04 DiamondClean Retail UK, EU, ASIA
HX9333/04 DiamondClean Retail Japan
HX9332/05 DiamondClean Retail US
HX9382/04 DiamondClean DP UK, EU
HX9382/02 DiamondClean DP Japan
HX9382/05 DiamondClean DP US
HX9340 (handle)

4235 006 33161-671_ 12-11-21

(YY_MM_DD)

Philips Consumer Lifestyle

Service Manual

SERVICE POLICY

Product will be serviced for 3 years after End of Life.

PRODUCT INFORMATION

Easy-start

the Easy-start feature will gradually increase the sonic power
over the first 14 brushings. Brushing must last at least 1 minute
to properly advance through this ramp-up cycle. Easy-start may
be deactivated - Place the handle in the plugged-in charger
(either charging base or travel case) - Push and hold the on/off
button for 2 seconds; 1 beep indicates the Easy-start feature has
been deactivated; 2 beeps indicate the feature has been
reactivated.

Quadpacer

The Quadpacer is an interval timer that has a short beep and
pause to remind you to brush the 4 sections of your mouth.
Depending on the brushing mode you have selected, the
Quadpacer beeps at different intervals during the brushing cycle.

Clean The ultimate in plaque removal (Standard mode).
White 2 minutes of whitening mode to remove surface stains and 30

seconds to brighten and polish your front teeth.

Polish Quick 1-minute mode to brighten and polish your front teeth.
Gum care Complete mode combines Clean mode with an additional

minute to gently stimulate and massage gums to improve gum health.

Sensitive Extra gentle mode for sensitive teeth and gums.

Charging

It takes at least 24 hours to fully charge the battery.
Charge for 24 hours before first use. Charge indicator flashes
green until fully charged. Rapid yellow flashing indicates charge
is extremely low (fewer than 3 uses left). The charger is
designed to properly charge only one (1) handle at a time. Do
not place metallic objects in the charger glass as handle charging
may be affected and may cause the charger to overheat.

Published by Philips Consumer Lifestyle Printed in the Netherlands © Copyright Reserved Subject to modification

Note: This charger is not compatible with previous models of
Sonicare.

Charging – other options

Charge via wall outlet - Place the handle in the charging travel

case, plug the USB cord into the travel plug, and plug into an
electrical outlet. The charge indicator on the handle flashes
green until fully charged.
Charge via USB - Remove the USB cord from the travel plug,
and insert the USB plug into any USB port. Use Only Philips
USB wall adapter and USB cable provided. Use Only UL
Listed devices as an alternate method of charging the toothbrush
handle in the travel case (i.e. UL listed Computer, USB Hub).

Cleaning

Clean the Sonicare periodically. Wipe down and rinse the entire
surface with a soft cloth and mild soap, if desired. Do not use
sharp objects to clean. Do not clean brush heads, handle,
charging base, or travel charger in the dishwasher. Charger glass
is top rack dishwasher safe.

SAFETY INFORMATION

To reduce the risk of burns, electrocution, fire or physical injury:

• Do Not use attachments other than those recommended by
the manufacturer.

• Do Not plug the charger into an outlet with a voltage other
than specified on the bottom of the charger. This product is
designed to operate within a range of 100 to 240 volts. Voltage
converters Do Not warrant voltage compatibility.

• Never force the plug into an outlet; if the plug does not easily

fit into the outlet, discontinue use.

• Discontinue use if the product appears damaged in any way

(brush head, handle, charger).

• Do not use the charger if it has dropped into water.

• Keep the cord away from heated surfaces.

• Do not use the charger outdoors.

• This product contains no user-serviceable parts. Refer to

HX9340 (handle)

4235 006 33161-671_ 12-11-21

(YY_MM_DD)

2-5

G

H

I

I

J

K
L

“Warranty and Service” if the appliance no longer works
properly or needs repair.

• Use this appliance only for its intended use as described in this
document or as recommended by your dental professional.

• This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance
by a person responsible for their safety.

• Children should be supervised to ensure that they do not play
with the appliance.

• Sonicare is a personal care device and is not intended for use
on multiple patients in a dental office or institution.

• Use UL Listed computer, USB Hub, or USB duplex receptacle
when charging the toothbrush handle in the travel case.

• When using a computer to recharge the toothbrush handle,
the computer should be located away from sources of water
(i.e. sink or tub) so as to avoid electrical shock.

MEDICAL WARNINGS

• Consult your dental professional before you use this product if
you have had oral or gum surgery in the previous 2 months.

• Contact your dental professional if excessive bleeding occurs
after using this product or bleeding continues to occur after 1
week of use.

• Discontinue use of this product and contact a physician/dentist
if discomfort or pain is experienced.

• This product complies with the safety standards for
electromagnetic devices. If you have a pacemaker or other
implanted device, contact your physician or the device
manufacturer prior to use.

• Consult your physician if you have other medical concerns.

Electromagnetic fields (EMF)

This Philips product has been tested and is compliant with safety
standards for electromagnetic devices. If handled properly and
according to the instructions in this user manual, the product is
safe to use.

REPAIR INSTRUCTIONS

- Brush head (pos A)

In case of a defective brush head, the complete brush head must
be replaced.

- Charger glass (pos G)

In case the charging glass arrives to the consumer broken, the
glass only should be replaced.

- Charging unit: charger glass + charging base (pos G & I )

In case of a defective charging unit or cordset, the charging base
should be replaced. Also a charging stand must be sent along
with the charging base. No glass should be sent with this
replacement.

- Charging unit: charging stand + charging base (pos H & I)

In case of a defective charging unit or cordset, the charging base
should be replaced. A charging stand must be sent along with
the charging base.

- Charging travel case (pos J)

In case of a defective charging case, the case should be replaced.
A USB cord must be sent along with the charging case.

- Charging unit: USB wall adapter + USB cord (pos K & L)

In case of a defective charging unit, the USB wall adapter will
be replaced. A USB cord must be sent along with the USB wall
adapter.

- Handle toothbrush (pos B)

The batteries inside cannot be replaced. In case of a defect, the
handle only should be replaced.

TECHNICAL INFORMATION
DiamondClean Electrical Ratings

Battery Type: Lithium-Polymer rechargeable
Voltage: 3.7 VDC
Capacity: 640 mAh
Power consumption: 2.0 W

Charger Electrical Ratings. Note: This charger is not

compatible with previous models of Sonicare.

Operating Voltage: 100 – 240 V~
Operating Frequency: 50 / 60 Hz
Power Consumption: 1.4 – 1.6 W

Wall Adapter Electrical Ratings

Operating Voltage: 100 – 240 V~
Operating Frequency: 50 / 60 Hz
Power Consumption: 3.5 W

Travel Charger Electrical Ratings

Operating Voltage: 4.75 – 5.25 VDC
Power Consumption: 1.2 – 1.5 W

ENVIRONMENT