Philips HX9192/02 User manual

FlexCare Platinum Connected

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Introduction

Congratulations on your purchase and welcome
to Philips! To fully benet from the support that
Philips oers, register your product at

www.philips.com/welcome.

IMPORTANT
SAFEGUARDS

Warning: READ ALL INSTRUCTIONS
BEFORE USE

When using electrical products, especially when
children are present, basic safety precautions
should always be followed, including the following:

DANGERS

To reduce the risk of electrocution:

1 Do not place or store the product where it can

fall or be pulled into a tub or sink.

2 Do not place the product in or drop it into water

or any other liquid.

3 Do not reach for a product that has fallen into

water. Unplug immediately.

4 Do not use the product while bathing.

5 Do not immerse the charger and/or sanitizer in

water or any other liquid.

6 After cleaning, make sure the charger and/or

sanitiser is completely dry before you connect
it to the mains.

WARNINGS

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To reduce the risk of burns, electrocution, re or
physical injury:

1 Do not use attachments other than those

recommended by the manufacturer.

2 This product is designed to operate within a

range of 100 to 240 volts.

3 Do not insert objects into the air openings of

the sanitizer or block these air openings by
placing it on a soft surface or in a position
or location where objects will block these
openings (examples of objects: magazine,
tissue paper, hair, and the like).

4 Never force the plug into an outlet; if the plug

does not easily t into the outlet, discontinue use.

5 Discontinue use if the product appears damaged

in any way (brush head, handle or charger).

6 The power cord cannot be replaced. If the

power cord is damaged, discard the charger
and/or sanitizer.

7 Keep the cord away from heated surfaces.

8 Do not use the charger or sanitizer outdoors

or operate the sanitizer where aerosol (spray)
products are being used or where oxygen is
being administered.

9 Never use the Philips Sonicare while sleepy or

drowsy.

10 This product contains no user-serviceable parts.

Refer to ‘Warranty and support’ if the product
no longer works properly or needs repair.

11 Use this product only for its intended

use as described in this document or as
recommended by your dental professional.

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12 This product is not intended for use by

persons (including children) with reduced
physical, sensory, or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.

13 Children should be supervised to ensure that

they do not play with the product.

14 Philips Sonicare is a personal care device and

is not intended for use on multiple patients in a
dental oce or institution.

15 Discontinue use of the sanitizer if the UV light

bulb remains on when the door is open. UV
light can be harmful to the human eye and skin.
Keep the sanitizer out of the reach of children
at all times.

16 Do not operate the UV sanitizer without the

protective screen in place to avoid contact with
hot bulb.

17 If the sanitizer is used for 3 consecutive UV

clean cycles (i.e., 3 times in a row) a minimum
of 30 minutes 'O Time' is required before you
start another UV clean cycle.

MEDICAL WARNINGS

1 Consult your dental professional before you

use this product if you have had oral or gum
surgery in the previous 2 months.

2 Contact your dental professional if excessive

bleeding occurs after using this product or
bleeding continues to occur after 1 week of use.

3 Discontinue use of this product and contact

a physician/dentist if discomfort or pain is
experienced.

4 This product complies with the safety standards

for electromagnetic devices. If you have a
pacemaker or other implanted device, contact
your physician or the device manufacturer prior
to use.

5 Consult your physician if you have other

medical concerns.

Electromagnetic elds (EMF)

This Philips product has been tested and
is compliant with safety standards for
electromagnetic devices. If handled properly and
according to the instructions in this user manual,
the product is safe to use.

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SAVE THESE
INSTRUCTIONS

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Your Philips Sonicare (Fig. 1)

1 Hygienic travel cap

2 Brush head with unique identier

3 Handle

4 Sensors

5 Power on/o button

6 Bluetooth

7 Intensity level indicator

8 Intensity level button (+ and -)

9 Brushing modes

10 Mode button

11 Battery level indicator

12 UV sanitizer with integrated charger and cord

wrap (select models)

- Not shown: UV light bulb

- Not shown: Sanitizer drip tray

- Not shown: Protective screen for UV
light bulb

13 Power cord with plug

14 Charger cover with brush head holders

(select models)

15 Travel charger

- Not shown: Travel case

Note: The content of the box may vary based on

the model purchased.

Getting started

Attaching the brush head

1 Align the brush head so the bristles point in the

same direction as the front of the handle.

2 Firmly press the brush head down onto the

metal shaft until it stops.

Note: Philips Sonicare brush heads are imprinted

with icons to easily identify your brush head.

Charging your Philips Sonicare

1 Put the plug of the charger or sanitizer in an

electrical outlet.

2 Place the handle on the charger.

The ashing light of the battery level indicator
indicates that the toothbrush is charging.

Note: It takes at least 24 hours to fully charge the
battery.

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Using your Philips Sonicare

Bluetooth connectivity

Before you start the connectivity procedure, make
sure your mobile device runs on Bluetooth 4.0 or
higher.

Note: For the latest information on device
compatibility, please visit the App Store or
Google Play.

Connecting your toothbrush

1 Download the Philips Sonicare app from the

App Store or Google Play.

2 Conrm Bluetooth is switched on on your

mobile device before you open the app. Check
the settings on your mobile device to turn on
Bluetooth.

3 To connect the toothbrush to the app, turn on

the toothbrush by pressing either the power
on/o button or the brushing mode button.
Make sure the toothbrush is not on the charger
when you turn it on.

4 Open the Sonicare app.

5 Follow the Sonicare app instructions displayed

on your mobile device. The app automatically
connects with the toothbrush. If the toothbrush
does not connect, follow the troubleshooting
steps provided in the app.

Note: For optimal data capture keep your mobile
device close whilst brushing.

Brushing instructions

1 Wet the bristles and apply a small amount of

toothpaste.

2 Place the toothbrush bristles against the teeth

at a slight angle (45 degrees), pressing rmly to
make the bristles reach the gumline or slightly
beneath the gumline.

Note: Keep the center of the brush in contact

with the teeth at all times.

3 Press the power on/o button to turn on

the Philips Sonicare.

4 Apply light pressure to maximize Philips

Sonicare’s eectiveness and let the Philips
Sonicare toothbrush do the brushing for you.
Do not scrub.

5 Gently move the brush head slowly across

the teeth in a small back and forth motion so
the longer bristles reach between your teeth.
Continue this motion throughout the brushing
cycle.

6 To clean the inside surfaces of the front teeth,

tilt the brush handle semi-upright and make
several vertical overlapping brushing strokes on
each tooth.

Note: To make sure you brush evenly
throughout the mouth, divide your mouth into
6 sections using the BrushPacer feature
(see chapter ‘Features’).

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7 Follow the Sonicare app's brushing guidance

combined with the BrushPacer and begin
brushing in section 1 (upper right teeth) and

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brush for 20 seconds before you move to
section 2 (upper front teeth). Continue doing
this for section 3 till 6 to ensure even brushing
in all 6 segments of the mouth.

Note: When using the White mode, two
additional 20 second intervals can be used for
polishing your front teeth.

8 The Philips Sonicare app helps to address

any missed spots by guiding you to spend
20 seconds in the areas you missed during
brushing.

Your Philips Sonicare is safe to use on:

- Braces (brush heads wear out sooner when
used on braces).

- Dental restorations (llings, crowns, veneers).

Note: Ensure that braces or dental restorations are

properly adhered and not compromised. If not,
braces or dental restorations may be damaged
when they come into contact with the brush head.

Note: When the Philips Sonicare is used in clinical
studies, the default 2-minute Clean mode with
high intensity must be selected. The handle
should be fully charged and the Easy-start feature
deactivated.

Brushing modes

Note: When the toothbrush is switched on, you
cannot toggle between modes.

1 Prior to turning on the Sonicare, press the

mode button to toggle between modes.

- The selected brushing mode illuminates.

- Once a brushing mode has been selected, it
remains active until another brushing mode
is selected.

Clean mode

Standard mode for superior teeth cleaning.

White mode

2 minutes of alternating between White and
Massage, with an additional 40 seconds to polish
your visible front teeth.

Deep Clean

Provides an invigorating of deep massage to
deliver an exceptionally clean experience.

Intensity levels per mode

- Low: 1 LED indicator light.

- Medium: 2 LED indicator lights.

- High: 3 LED indicator lights.

Note: to adjust the intensity level to the next
higher or lower level, you can press the + button
to increase intensity or the - button to decrease
intensity at any time during the brushing cycle.

Pressure Sensor

A change in vibration (and a slight change in
sound) alerts you when you apply too much
pressure while brushing. See chapter ‘Features’.

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Battery status (when handle is not on charger)

- 1 yellow LED indicates a low charge.

- 3 green LEDs indicate a full charge.

Note: If you hear two sets of ve beeps and the
yellow LED of the battery level indicator ashes,
your Sonicare will turn o until placed on the
charger, where it will start to recharge.

Note: Your Sonicare will not be able to run a
brushing routine until it is fully recharged.

Note:To keep the battery fully charged at all times,

you may keep your Sonicare on the charger when
not in use.

Features

Pressure Sensor

This Sonicare model comes with the Pressure
Sensor feature activated. The Pressure Sensor
works in all 3 modes and at all 3 intensity levels.

Activating or deactivating the Pressure
Sensor feature

1 Attach the brush head to the handle.

2 Place the handle in the plugged-in charger or

sanitizer.

- To deactivate Pressure Sensor:

Press and hold the power on/o and mode button
for 2 seconds. You hear 1 beep to indicate that the
Pressure Sensor feature has been deactivated.

- To activate Pressure Sensor:

Press and hold the power on/o and mode button
for 2 seconds. You hear 2 beeps to indicate that
the Pressure Sensor feature has been activated.

BrushPacer

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Smartimer

Easy-start

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- The BrushPacer is an interval timer that has a
short beep and pause to remind you to brush
the 6 sections of your mouth. Depending on the
brushing mode or brushing routine you have
selected, the BrushPacer beeps at dierent
intervals during the brushing cycle. See the
‘Brushing instructions’ sections.

To deactivate or reactivate the BrushPacer feature:
1 Place the handle with a brush head attached in

the plugged-in charger.

2 Press and hold the mode button until:

a You hear 1 beep to indicate the BrushPacer

has been deactivated.

b You hear 2 beeps to indicate the

BrushPacer has been activated.

The Smartimer indicates that your brushing cycle
is complete by automatically turning o the
toothbrush at the end of the brushing cycle.

Dental professionals recommend brushing no less
than 2 minutes twice a day.

This Sonicare comes with the Easy-start
deactivated.

The Easy-start feature gently increases the power
over the rst 14 brushings to help you get used to
the brushing with the Philips Sonicare.

Note: Each of the rst 14 brushings must be at least
1 minute in length to properly advance through the
Easy-start ramp-up cycle.

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Sanitizing

Activating or deactivating the Easy-start
feature

1 Attach the brush head to the handle.

2 Place the handle in the plugged-in charger or

sanitizer.

- To activate Easy-start:

Press and hold the power on/o and mode button
for 2 seconds. You hear 2 beeps to indicate that
the Easy-start feature has been activated.

- To deactivate Easy-start:

Press and hold the power on/o and mode button
for 2 seconds. You hear 1 beep to indicate that the
Easy-start feature has been deactivated.

Note: Using the Easy-start feature beyond the
initial ramp-up period is not recommended and
reduces Philips Sonicare eectiveness in removing
plaque.

Note: Each of the rst 14 brushings must be at least
1 minute in length to properly move through the
Easy-start ramp-up cycle.

- In addition to rinsing your brush head with
water and air drying, you can clean your
brush head with the UV sanitizer for optimal
cleanliness.

Note: The UV sanitizer is not a replacement
for rinsing your brush head with water, but is
additive to rinsing with water.

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Unplug the sanitizer, discontinue use and call
Consumer Care if:

- The UV light bulb remains on when the door
is open.

- The window is broken or missing from
the sanitizer.

- The sanitizer gives o smoke or a burning smell
while it is operating.

Note: UV light can be harmful to the human eye
and skin. This device should be kept out of reach
of children at all times.

1 After brushing, rinse the brush head and shake

o excess water.

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Warning: Do not place the travel cap on
the brush head during sanitization.

2 Place your nger in the door recess on top of

the sanitizer and pull open the door.

3 Place the brush head on one of the 2 pegs in the

sanitizer with the bristles facing the light bulb.

Note: Only clean Philips Sonicare snap-on
brush heads in the sanitizer.

4 Make sure the sanitizer is plugged into a live

outlet of appropriate voltage.

5 Close the door and press the green power on/

o button once to select the UV clean cycle.

Note: You can only turn on the sanitizer if the
door is properly closed.

Note: The sanitizer stops if you open the door
during the sanitizing cycle.

Note: The sanitizer cycle runs for 10 minutes
and then automatically shuts o.

- The sanitizer is in operation when the light

glows through the window.

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Cleaning

Warning: Do not clean the brush head,
handle, travel charger or the UV sanitizer in
the dishwasher.

Toothbrush handle

1 Remove the brush head and rinse the metal

shaft area with warm water. Make sure you
remove any residual toothpaste.

Caution: Do not push on the rubber seal on the
metal shaft with sharp objects, as this may cause
damage.

2 Wipe the entire surface of the handle with a

damp cloth.

Brush head

1 Rinse the brush head and bristles after each

use.

2 Remove the brush head from the handle and

rinse the brush head connection with warm
water at least once a week.

Charger

1 Unplug the charger before you clean it.

2 Wipe the surface of the charger with a damp

cloth. Make sure you remove any toothpaste or
other residue from the charger surfaces.

Sanitizer

Warning: Do not immerse the sanitizer in
water or rinse it under the faucet.

Warning: Do not clean the sanitizer when
the UV light bulb is hot.

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For optimal eectiveness, it is recommended to
clean your sanitizer weekly.

1 Unplug the sanitizer.
2 Pull the drip tray straight out. Rinse the drip tray

and wipe it clean with a damp cloth.

3 Clean all interior surfaces with a damp cloth.

4 Remove the protective screen in front of the UV

light bulb.

To remove the screen, grasp the edges next
to the snaps, gently squeeze and pull out the
protective screen.

5 Remove the UV light bulb.

To remove the light bulb, grasp it and pull it out
of the metal clasp.

6 Clean the protective screen and the UV light

bulb with a damp cloth.

7 Reinsert the UV light bulb.

To reinsert the light bulb, align the bottom of
the light bulb with the metal clasp and push the
bulb into the clasp.

8 Reinsert the protective screen.

To reinsert the screen, align the pegs on the
screen with the slots on the reective surface
near the UV light bulb. Push the screen straight
into the slots on the sanitizer.

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Storage

Replacement

Brush head

UV light bulb

Disposal

If you are not going to use the product for a long
time, unplug it, clean it (see chapter 'Cleaning')
and store it in a cool and dry place away from
direct sunlight. You can use the integrated cord
wrap to store excess cord of the UV sanitizer in an
organized manner.

- Replace Philips Sonicare brush heads every
3 months to achieve optimal results.

Note: The Sonicare App will tell you when it is
time to replace your brush head. (See in-app Help
section)

- Use only Philips Sonicare replacement brush
heads.

- Replacement UV bulbs are available through
your Philips Sonicare Consumer Service Center
in North America by calling 1-800-682-7664.
Outside North America, contact your local
Philips Consumer Care Center.

- This appliance contains a rechargeable battery
which must be disposed of properly.

- Contact your local town or city ocials for
battery disposal information. You can also call
1-800-8-BATTERY or visit www.rbrc.com for
battery drop-o locations.

- For assistance, visit our website www.philips.com/
support or call 1-800-243-3050 toll free.

Removing the rechargeable battery

Warning: PLEASE NOTE THAT THIS
PROCESS IS NOT REVERSIBLE.

- To remove the rechargeable battery, you need
a at-head (standard) screwdriver. Observe
basic safety precautions when you follow the
procedure outlined below. Be sure to protect
your eyes, hands, ngers, and the surface on
which you work.

1 To deplete the rechargeable battery of any

charge, remove the handle from the charger,
turn on the Philips Sonicare and let it run until it
stops. Repeat this step until you can no longer
switch on the Philips Sonicare.

2 Insert a screwdriver into the slot located

at the bottom of the handle and turn
counterclockwise to release the bottom cap.

3 Hold the handle upside down and push down

on the shaft to release the internal components
of the handle.

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4 Insert the screwdriver under the circuit board,

next to the battery connections, and twist to
break the connections. Remove the circuit
board and pry the battery from the plastic
carrier.

The rechargeable battery can now be
recycled and the rest of the product discarded
appropriately.

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Warranty and support

Philips warrants its products for two years after the
date of purchase. Defects due to faulty materials
and workmanship will be repaired or replaced at
Philips’ expense provided that convincing proof
of purchase in the qualifying period is provided.
Philips recommends use of genuine Sonicare
brush heads for optimal performance. Use of other
brush heads may damage your Sonicare

toothbrush and limit your warranty protection.
Contact our Consumer Care Center at
1-800-682-7664 (North America), outside North
America contact your local Philips Consumer Care
Center. Internet information: www.sonicare.com
(North America) or www.philips.com/support
(outside North America).

WARRANTY EXCLUSIONS

What is not covered under warranty:

- Brush heads.

- Damage caused by use of unauthorized
replacement parts or unauthorized brush heads.

- Damage caused by misuse, abuse, neglect,
alterations or unauthorized repair.

- Normal wear and tear, including chips,
scratches, abrasions, discoloration or fading.

- UV light bulb.

IMPLIED WARRANTIES

ANY IMPLIED WARRANTIES, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL
BE LIMITED TO THE DURATION OF THE EXPRESS
WARRANTIES SET FORTH ABOVE. IN SOME
STATES LIMITATIONS ON DURATION OF IMPLIED
WARRANTIES DO NOT APPLY.

LIMITATION OF REMEDIES

IN NO EVENT SHALL PHILIPS OR ANY OF ITS
AFFILIATED OR SUBSIDIARY COMPANIES BE
LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, TORT, OR ANY OTHER LEGAL
THEORY. SUCH DAMAGES INCLUDE, WITHOUT

LIMITATION, LOSS OF SAVINGS OR REVENUE;
LOSS OF PROFIT; LOSS OF USE; THE CLAIMS
OF THIRD PARTIES INCLUDING, WITHOUT
LIMITATION, DENTISTS AND DENTAL HYGIENISTS;
AND COST OF ANY SUBSTITUTE EQUIPMENT OR
SERVICES. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES.

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www.philips.com/Sonicare

©2016 Koninkli jke Philips N.V. (KPNV). All rig hts reserved.
Philips a nd the Philips shie ld are trademark s of KPNV.
Sonicare and the Sonicare logo are trademarks
of Philips O ral Healthcare, L LC and/or KPNV.

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