Philips HX9172/11, HX9112/16 User manual

FlexCare Platinum

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Sonicare FlexCare Platinum

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Introduction

Congratulations on your purchase and welcome to

Philips! To fully benet from the support that Philips

offers, register your product at www.philips.com/
welcome.

IMPORTANT
SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USE

When using electrical products, especially when
children are present, basic safety precautions should
always be followed, including the following:

DANGERS

To reduce the risk of electrocution:
1 Do not place or store the charger or sanitizer

where it can fall or be pulled into a tub or sink, or
where it will sit or drop into water or other liquid.

2 Do not reach for a charger or sanitizer that has

fallen into water. Unplug immediately.

3 Never use a charger with a damaged cord or plug.

WARNINGS

To reduce the risk of burns, electrocution, re or

physical injury:
1 Do not use attachments other than those

recommended by the manufacturer.

2 Do not plug the charger into an outlet with a

voltage other than specied on the bottom of the

charger. This product is designed to operate within
a range of 100 to 240 volts. Voltage converters
DO NOT warrant voltage compatibility.

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3 Do not insert objects into the air openings of the

sanitizer or block these air openings by placing it
on a soft surface or in a position or location where
objects will block these openings (examples of
objects: magazine, tissue paper, hair, and the like).

4 Never force the plug into an outlet; if the plug

does not easily t into the outlet, discontinue use.

5 Discontinue use if the product appears damaged

in any way (brush head, handle, charger, sanitizer).

6

The mains cord cannot be replaced. If the mains

cord is damaged, discard the charger and/or sanitizer.
7 Keep cord away from heated surfaces.
8 Do not use the charger or sanitizer outdoors

or operate the sanitizer where aerosol (spray)

products are being used or where oxygen is

being administered.
9 This product contains no user-serviceable parts.

Refer to ‘Warranty and suppor t’ if the appliance

no longer works properly or needs repair.
10 Use this appliance only for its intended use as

described in this document or as recommended

by your dental professional.
11 This appliance is not intended for use by persons

(including children) with reduced physical, sensory

or mental capabilities, or lack of experience

and knowledge, unless they have been given

supervision or instruction concerning use of the

appliance by a person responsible for their safety.
12 Children should be supervised to ensure that

they do not play with the appliance.
13 Sonicare is a personal care device for household

use and is not intended for use on multiple

patients in a dental ofce or institution.

14 Discontinue use of the sanitizer if the UV light bulb

remains on when the door is open. UV light can

be harmful to the human eye and skin. Keep the

sanitizer out of the reach of children at all times.

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15 Do not operate the UV sanitizer without the

protective screen in place to avoid contact

with hot bulb.
16 If the sanitizer is used for 3 consecutive UV clean

cycles (i.e., 3 times in a row) a minimum of

30 minutes ‘Off Time’ is required before you

start another UV clean cycle.

MEDICAL WARNINGS

1 Consult your dental professional before you use

this product if you have had oral or gum surgery

in the previous 2 months.
2 Contact your dental professional if excessive

bleeding occurs after using this product or

bleeding continues to occur after 1 week of use.
3 Discontinue use of this product and contact

a physician/dentist if discomfort or pain is

experienced.
4 This product complies with the safety standards for

electromagnetic devices. If you have a pacemaker

or other implanted device, contact your physician

or the device manufacturer prior to use.
5 Consult your physician if you have other medical

concerns.

Electromagnetic elds (EMF)

This Philips appliance complies with all applicable
standards and regulations regarding exposure to

electromagnetic elds.

SAVE THESE
INSTRUCTIONS

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Your Sonicare (Fig. 1)

1 Hygienic travel cap

2 Brush head with unique identier

3 Handle
4 Power on/off button
5 Intensity level indicator
6 Intensity level button (+ and -)
7 Brushing modes
8 Mode button
9 Battery level indicator
10 UV sanitizer and base with integrated charger

and cord wrap (select models)

- Not shown: UV light bulb

- Not shown: Sanitizer drip tray

- Not shown: Protective screen for UV light bulb
11 Power cord with plug
12 Deluxe charger (select models)
13 Charger cover with brush head holders and

base with cord wrap

14 Travel charger

- Not shown: Travel case

Note: The contents of the box may vary based on
the model purchased.

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Getting started

Attaching the brush head

1 Align the brush head so the bristles face the

front of the handle.

2 Firmly press the brush head down on the metal

shaft until it stops.

Note: Sonicare Platinum brush heads come with easily

identiable icons to identify your brush head.

Charging your Sonicare

1 Put the plug of the charger or sanitizer in a live

electrical outlet.

2 Place the handle on the charger.

, The ashing light of the battery level indicator

shows that the toothbrush is charging.

Note: It takes at least 24 hours to fully charge
the battery.

Using your Sonicare

Brushing instructions

1 Wet the bristles and apply a small amount of

toothpaste.

2 Place the toothbrush bristles against the teeth

at a slight angle towards the gumline.

3 Press the power on/off button to switch on the

Sonicare.

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4 Apply light pressure to maximize Sonicare’s

effectiveness and let the Sonicare toothbrush
do the brushing for you. Do not scrub.

5 Gently move the brush head slowly across

the teeth in a small back and forth motion
so the longer bristles reach between your
teeth. Continue this motion throughout
your brushing cycle.

Note: To make sure you brush evenly throughout the
mouth, divide your mouth into 4 sections using the
Quadpacer feature (see chapter ‘Features’).

6 Begin brushing in section 1 (outside top teeth)

and brush for 30 seconds (45 seconds in
Deep Clean mode) before moving to section
2 (inside top teeth). Continue brushing in
section 3 (outside bottom teeth) and brush for
30 seconds (45 seconds in Deep Clean mode)
before moving to section 4 (inside bottom teeth).

Note: After you have completed the brushing cycle,
you can spend additional time brushing the chewing
surfaces of your teeth and areas where staining occurs.
You may also brush your tongue, with the toothbrush
turned on or off, as you prefer.

Your Sonicare is safe to use on:

- Braces (brush heads may wear out more quickly

when used on braces).

- Dental restorations (llings, crowns, veneers,

implants).

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Brushing modes

1 Clean: For an exceptional everyday clean

(default mode).

2 White: 2 minutes to remove surface stains and

30 seconds to brighten and polish your front teeth.

3 Deep Clean: Provides an invigorating

3 minutes of alternating cleaning and massaging
to deliver an exceptionally clean experience.

Your Sonicare comes with the Clean mode activated.

Note: When the toothbrush is switched on, you cannot
toggle between modes.

1 Prior to turning on the Sonicare, press the

mode button to toggle between modes.
, The selected brushing mode illuminates.
, Once a brushing mode has been selected,

it remains active until another brushing mode
is selected.

Note: When the Sonicare is used in clinical studies, it must
be used in the default 2-minute Clean mode at high
intensity or in the Deep Clean mode at high intensity.

Intensity levels per mode

- Low: 1 LED indicator light.

- Medium: 2 LED indicator lights.

- High: 3 LED indicator lights.

Note: to adjust the intensity level to the next higher
or lower level, you can press the + button to increase
intensity or the - button to decrease intensity at any
time during the brushing cycle.

Pressure Sensor

A change in vibration (and a slight change in sound)
alerts you when you apply too much pressure while
brushing. See chapter ‘Features’.

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Battery status (when handle is not on
charger)

- 1 yellow LED indicates a low charge.

- 3 green LEDs indicate a full charge.

Note: If you hear a long beep and the yellow LED of

the battery level indicator ashes, your Sonicare will

turn off until placed on the charger, where it will start
to recharge.

Note: To keep the battery fully charged at all times, you
may keep your Sonicare on the charger when not in use.

Features

Pressure Sensor

This Sonicare model comes with the Pressure
Sensor feature activated. The Pressure Sensor works
in all 3 modes and at all 3 intensity levels.
To deactivate or reactivate the Pressure Sensor feature:

1 Place the handle with a brush head attached on

the plugged-in charger or sanitizer.

2 Press and hold the power button and the

mode button for 2 seconds.
, You hear 1 beep to indicate the Pressure Sensor

has been deactivated.

, You hear 2 beeps to indicate the Pressure

Sensor has been activated.

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Quadpacer

- The Quadpacer is an interval timer that has a
short beep and pause to remind you to brush
the 4 sections of your mouth. Depending on the
brushing mode you have selected, the Quadpacer
beeps at different intervals during the brushing
cycle. The Quadpacer works in all 3 modes and at
all 3 intensity levels.

The Quadpacer feature on this model has been
activated. To deactivate or reactivate the Quadpacer
feature:

1 Place the handle with a brush head attached on

the plugged-in charger or sanitizer.

2 Press and hold the mode button for 2 seconds.

, You hear 1 beep to indicate the Quadpacer has

been deactivated.

, You hear 2 beeps to indicate the Quadpacer has

been activated.

Smartimer

The Smartimer indicates that your brushing cycle
is complete when it automatically turns off the
toothbrush at the end of the brushing cycle.
Dental professionals recommend brushing at least
2 minutes twice a day.

Easy-start

The Easy-start feature gently increases power over

the rst 14 brushings to ease into the Sonicare

experience. The Easy-start feature only works in
the Clean mode and at the High intensity level.
This Sonicare model comes with the Easy-start
feature deactivated. To activate or deactivate the
Easy-start feature:

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1 Attach your brush head to the handle.

2 Place the handle on the plugged-in charger or

sanitizer.

3 Activate or deactivate Easy-start:

, To activate Easy-start: Press and hold the power

on/off button for 2 seconds. You hear 2 beeps
to indicate that the Easy-start feature has been
activated.

, To deactivate Easy-start: Press and hold the

power on/off button for 2 seconds. You hear
1 beep to indicate that the Easy-start feature
has been deactivated.

Note: Each of the rst 14 brushings must be at least
1 minute in length to properly move through the

Easy-start ramp-up cycle.

Note: Using the Easy-start feature beyond the initial
ramp-up period is not recommended and reduces
Sonicare’s effectiveness in removing plaque.

Cord wrap on charger (select models)

If your model includes the charger cover and base,
the travel charger is pre-installed inside the cover.

1 To separate the charger cover from the

charger base, press the two gray snap bars on
the charger base and pull the white charger
cover upwards.

2 Wrap excess power cord around the gray

charger base as shown in the picture. Be sure
to wrap the cord on the inside of the two snap
levers. Guide the power cord through the small
groove in the rear of the charger base.

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3 To reattach the charger cover, press it down

over the charger base until it snaps into place.

Tip: For extra convenience during travel, you can
remove the travel charger and use it without the
charger cover and charger base.

Sanitizing (select models)

- With the UV sanitizer you can clean your brush
head after every use.

Unplug the sanitizer, discontinue use and
call Consumer Care if:

-

The UV light bulb remains on when the door is open.

- The window is broken or missing from the sanitizer.

- The sanitizer gives off smoke or a burning smell
while it is operating.

Note: UV light can be harmful to the human eye and
skin. This device should be kept out of reach of children
at all times.

1 After brushing, rinse the brush head and shake

off excess water.

Do not place the travel cap on the brush head
during sanitization.

2 Place your nger in the door recess on top of

the sanitizer and pull open the door.

3 Place the brush head on one of the 2 pegs in the

sanitizer with the bristles facing the light bulb.

Note: Only clean Sonicare snap-on brush heads in
the sanitizer.

Note: Do not clean Sonicare for Kids brush heads in
the sanitizer.

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4 Make sure the sanitizer is plugged into a live

outlet of appropriate voltage.

5 Close the door and press the green power

on/off button once to select the UV clean cycle.

Note: You can only turn on the sanitizer if the door is
properly closed.

Note: The sanitizer stops if you open the door during
the sanitizing cycle.

Note: The sanitizer cycle runs for 10 minutes and then

automatically shuts off.

, The sanitizer is in operation when the light

glows through the window.

Cleaning

Do not clean the brush head, handle, travel charger,
charger cover and the UV sanitizer in the dishwasher.

Toothbrush handle

1 Remove the brush head and rinse the metal

shaft area with warm water.

Do not push on the rubber seal on the metal shaft
with sharp objects, as this may cause damage.

2 Use a damp cloth to wipe the entire surface of

the handle.

Do not use isopropyl rubbing alcohol or vinegar to
clean the handle.

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Brush head

1 Rinse the brush head and bristles after each use.

2 Remove the brush head from the handle and

rinse the brush head connection at least once a
week with warm water.

Deluxe charger (select models)

1

Unplug the charger and remove the charger cover.

2 Use a damp cloth to wipe the surface of the

charger and charger cover.

UV sanitizer (select models)

Do not immerse the sanitizer in water or rinse it
under the faucet.

Do not clean the sanitizer when the UV light bulb
is hot.

For optimal effectiveness, it is recommended to
clean your sanitizer weekly.

1 Unplug the sanitizer.

2 Pull the drip tray straight out. Rinse the drip

tray and wipe it clean with a damp cloth.

3 Clean all interior surfaces with a damp cloth.

4 Remove the protective screen in front of the

UV light bulb.

To remove the screen, grasp the edges next to the
snaps, gently squeeze and pull out the protective screen.

5 Remove the UV light bulb.

To remove the light bulb, grasp it and pull it out of
the metal clasp.

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6 Clean the protective screen and the UV light

bulb with a damp cloth.

7 Reinsert the UV light bulb.

To reinser t the light bulb, align the bottom of the
light bulb with the metal clasp and push the bulb
into the clasp.

8 Reinsert the protective screen.

To reinser t the screen, align the pegs on the screen

with the slots on the reective surface near the UV

light bulb. Push the screen straight into the slots on
the sanitizer.

Storage

If you are not going to use the product for an extended
period of time, unplug it from the electrical outlet, clean
it and store it in a cool and dry place away from direct
sunlight. You can use the cord wrap to store the power
cord in an organized manner.

Replacement

Internet information: www.sonicare.com
(North America) or www.philips.com
(outside Nor th America).

Brush head

Replace Sonicare brush heads every 3 months to
achieve optimal results.
Only use genuine Philips Sonicare replacement
brush heads.

UV light bulb

Replacement UV bulbs are available through your
Sonicare Consumer Care Center in North America
by calling 1-800-682-7664. Outside North America,
contact your local Philips Consumer Care Center.

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Disposal

This product may contain lead and mercury.
Disposal of these materials may be regulated due
to environmental considerations. For disposal or
recycling information, please contact your local
authorities or visit www.recycle.philips.com.
This product contains batteries:

- Dispose of batteries properly. Do not incinerate.
Batteries may explode if overheated.

- Do not wrap in metal or aluminum foil. Tape the
waste battery terminals before discarding.

- It is suggested that you contact your local town
or city to determine proper battery redemption
site(s) in your area.

- Please visit www.call2recycle.org for additional
information on a recycling center in your area for
rechargeable batteries.

Removing the rechargeable battery

Please note that this process is not reversible.

To remove the rechargeable battery, you need a at-

head (standard) screwdriver. Observe basic safety
precautions when you follow the procedure outlined

below. Be sure to protect your eyes, hands, ngers,

and the surface on which you work.

1 To deplete the rechargeable battery of any

charge, remove the handle from the charger,
turn on the Sonicare and let it run until it
stops. Repeat this step until you can no longer
switch on the Sonicare.

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2 Insert a athead (standard) screwdriver into

the slot located at the bottom of the handle.
Turn the screwdriver counterclockwise to
release the bottom cap.

3 Place the handle on a solid surface with the

buttons facing up and lightly tap the housing
one inch from the bottom edge with a hammer.

4 Hold the handle upside down and push

down on the shaft to release the internal
components of the handle.

5 Insert the screwdriver under the circuit board,

next to the battery connections, and twist to
break the connections. Remove the circuit board
and pry the battery from the plastic carrier.

The rechargeable battery can now be recycled and
the rest of the product discarded appropriately.

Warranty and support

Philips warrants its products for two years after the
date of purchase. Defects due to faulty materials and
workmanship will be repaired or replaced at Philips
expense provided that convincing proof of purchase in
the qualifying period is provided. Use of unauthorized
replacement parts will void this warranty.
Contact our Consumer Care Center at
1-800-682-7664 (North America), outside
North America contact your local Philips Consumer
Care Center.
Internet information: www.sonicare.com
(North America) or www.philips.com
(outside Nor th America).

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WARRANTY EXCLUSIONS

What is not covered under warranty:

- Brush heads.

- Damage caused by use of unauthorized
replacement parts.

- Damage caused by misuse, abuse, neglect,
alterations or unauthorized repair.

- Normal wear and tear, including chips, scratches,
abrasions, discoloration or fading.

- UV light bulb.

IMPLIED WARRANTIES

ANY IMPLIED WARRANTIES, INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES SET FORTH ABOVE. IN
SOME STATES LIMITATIONS ON DURATION OF
IMPLIED WARRANTIES DO NOT APPLY.

LIMITATION OF REMEDIES

IN NO EVENT SHALL PHILIPS OR ANY OF ITS
AFFILIATED OR SUBSIDIARY COMPANIES BE
LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, TORT, OR ANY OTHER LEGAL
THEORY. SUCH DAMAGES INCLUDE, WITHOUT
LIMITATION, LOSS OF SAVINGS OR REVENUE;
LOSS OF PROFIT; LOSS OF USE; THE CLAIMS
OF THIRD PARTIES INCLUDING, WITHOUT
LIMITATION, DENTISTS AND DENTAL HYGIENISTS;
AND COST OF ANY SUBSTITUTE EQUIPMENT
OR SERVICES. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES.

www.philips.com/Sonicare

©2014 Koni nklijke Phil ips N.V. (KPNV). Al l rights reser ved.
Philip s and the Philip s shield are tr ademarks of K PNV.
Sonic are and the Son icare logo are tr ademarks
of Phili ps Oral Healt hcare, Inc. a nd/or KPNV.

4235.020.9457.1