Philips HX6942/14, HX6942/20, HX6962, HX6972, HX6992 Service Manual

HX6942/14, HX6942/20,

Sonic toothbrush

HX6962, HX6972, HX6992

Philips Consumer Lifestyle

Service Manual

PRODUCT INFORMATION

Sanitizing

With the UV sanitizer you can clean your brush head after every
use. After brushing, rinse the brush head and shake off excess
water. Place your finger in the door recess on top of the
sanitizer and pull open the door. Place the brush head on one of
the two pegs in the sanitizer so that the bristles are directly
facing the light bulb. Close the door and press the green power
on/off button once to start the UV clean cycle. It runs for 10
minutes then automatically shuts off. The sanitizer is in
operation when the blue light glows through the window and the
UV clean LED flashes slowly.
Note: The sanitizer stops if the door is opened during operation.

Easy-start

This Sonicare model comes with the Easy-start feature activated.
The Easy-start feature gently increases power over the first 14
brushings to ease into the Sonicare experience..
Easy-start can also be switched off.
To deactivate Easy-start:
Press and hold the power on/off button for 2 seconds. You hear
1 beep to indicate that the Easy-start feature has been
deactivated.
To activate Easy-start:
Press and hold the power on/off button for 2 seconds. You hear
2 beeps to indicate that the Easy-start feature has been activated.

Smartimer

The Smartimer indicates that your brushing cycle is complete
when it automatically turns off the toothbrush at the end of the
brushing cycle. Dental professionals recommend brushing at
least 2 minutes twice a day.

Published by Philips Consumer Lifestyle Printed in the Netherlands © Copyright Reserved Subject to modification

6/2009

Quadpacer

The Quadpacer feature ensures that you brush all four sections

of your mouth evenly and thoroughly. You will hear a short
beep and notice a brief pause in brushing action. This is the
signal to move to the next section of your mouth. The
Quadpacer feature on this model has been activated. To
deactivate or reactivate the Quadpacer features:

Place the handle with a brush head attached on the plugged-in

charger.
Press and hold the mode button for 2 seconds.
You hear 1 beep to indicate the Quadpacer has been deactivated

or you hear 2 beeps to indicate the Quadpacer has been

activated.

Brushing modes

The programmable brushing allow you to customize the

brushing action. There are five different brushing modes.
Clean: Complete whole mouth cleaning (2 minutes).
Gum Care: Complete whole mouth cleaning (2 minutes) plus

gentle cleaning for problem areas and along the gumline (1

minute).
Refresh: Touch-up for a quick clean (1 minute).
Sensitive: Gentle cleaning for sensitive gums and teeth (2

minutes).
Massage: Gentle gum stimulation (2 minutes).

Battery gauge

When the handle is placed in the charger, the flashing light of the
battery gauge indicates that the toothbrush is charging.

Indicates amount of charge left in battery
3 green LEDs: fully charged

2 green LEDs: 67-94%

1 green LED: 34-66%

HX6942/14, HX6942/20,
HX6962, HX6972, HX6992

1 flashing yellow LED: less than 25%

If the battery charge of your Sonicare is low, you will hear 3
beeps at the end of the brushing cycle and the charge indicator
LED flashes yellow for 30 seconds.

Note: It takes at least 24 hours to fully charge the battery.

Reminder bristles

Reminder bristles are introduced to remind the consumer to
replace their BHs at the recommended replace me nt t ime.
The color of the reminder bristles wears out as you use the
brush head and starts fading from the tip downward. When the
reminder bristles have faded half way it is time to replace the
brush head.

SAFETY INFORMATION

- Consult your physician prior to using Sonicare if you have
medical concerns.

- Consult your dental professional before you use this product if
You have had oral or gum surgery in the previous 2 months.

- Sonicare has been tested and is compliant with safety standards
for electromagnetic devices.

- Contact your dental professional if excessive bleeding occurs
after using this product or bleeding continues to occur after 1
week of use.

- Do not place or store the charger or sanitizer where it can fall or
be pulled into a bathtub, sink or toilet.

- Discontinue use of the sanitizer if the UV light bulb remains on
when the door is open. UV light can be harmful to the human

6/2009

eye and skin. This device should be kept out of reach of
children at all times.

- The UV light bulb is hot during and immediately after the
sanitizing cycle. Do not touch the UV light when it is hot.

- Do not operate the UV sanitizer where aerosol (spray) products
Are being used or where oxygen is being administered.

- DO NOT plug the charger into an outlet with incorrect voltage.

Environment

- The rechargeable battery inside your Sonicare cannot be replaced,
but is easy to remove for recycling. Refer to the instructions
below for battery removal.

- Do not throw away the appliance or the UV light bulb(bulb
contains mercury) with the normal household waste at the end of
it’s life, but hand it in at an official collection point for proper
disposal.

- If you have any recycling questions, contact your local waster
management office.

TECHNICAL INFORMATION

Toothbrush Handle

- Voltage : 4.05 Volts d.c. at full charge

- Power consumption : 2 watts

- Charging time : Empty-to-full: 24 hours @ 110V

- Operating time : Full-to-empty: 84 minutes

- Battery type : Lithium Ion

Travel Charger

- Voltage / Frequency : 100-240V, 50 - 60 Hz

- Power consumption :

UV Sanitizer / Charger

- Voltage / Frequency : 100-240, 50 - 60 Hz

- Power consumption : 0.9 watts @ 100V / 1.3 watts @

240V (Charge Mode Only)

5.7 watts @ 100V / 6.1 watts @

240V (UV and Charge Mode)

REPAIR INSTRUCTION

- Brush head (pos 2)

In case of a defective brush head, the complete brush head must
be replaced.

- Charging unit (pos 1)

In case of a defective charging unit or cordset, the complete
charging unit must be replaced.

- Handle toothbrush (not available in service channel)

The batteries inside cannot be replaced. In case of a defect, the
complete unit must be replaced.

- Charging the handle

The handle should be charged for at least 24 hours during the
first few days of use.

- Sanitizer(pos 3)

In case of a defective sanitizer, the complete sanitizer unit must
be replaced.

- Sanitizer UV light bulb Replacement(pos 4)

0.4 watts @ 100V / 1.4 watts @ 240V

2-4