HearLink 7020 – HL 7020 BTE UP
GTIN: (01)05714464003051
(HEB7022)
HearLink 3020 – HL 3020 BTE UP
GTIN: (01)05714464003068
(HEB3022)
Battery size
BTE SP: 13
BTE UP: 675
The LED light is used to help caregivers, parents
and teachers to operate the hearing aid and to
give instructions on relevant functions and modes
(see relevant information throughout the booklet).
3
Introduction to this booklet
This booklet shows you how to use and maintain
your new hearing aid. Please read the booklet
carefully including the warning section. This will
help you to get the most out of your new hearing
aid.
Your hearing care professional has adjusted
the hearing aid to meet your needs. If you have
further questions, please contact your hearing
care professional.
The illustrations shown in this booklet are in
most cases the BTE SP, due to the fact that both
hearing aid models are handled the same way.
More information is available on
hearingsolutions.philips.com
For your convenience, this booklet contains a
navigation bar to help you easily navigate through
the dierent sections.
Your hearing aid
Start-up
Handling
Options
Warnings
More info
Settings
Warranty
4
Intended use
The hearing aid is intended to amplify and
transmit sound to the ear, and thereby
compensate for impaired hearing within
moderate-to-severe to profound hearing loss.
The hearing aid is intended to be used by adults,
children and infants.
Important notice
The hearing aid amplication is uniquely
adjusted and optimized to your hearing
capabilities during the hearing aid tting
performed by your hearing care professional.
5
Table of contents
Your hearing aid
Identify your hearing aid 9
Your hearing aid − What it is, what it does 10
Identify left and right hearing aid 11
Battery (size 13 or 675) 12
MultiTool for handling batteries and cleaning 13
Start-up
Turn the hearing aid ON and OFF 14
When to replace a battery 15
Replace the battery 16
Handling
Put on the hearing aid 18
Caring for your hearing aid 19
Flight mode 22
Options
Optional features and accessories 23
Change volume 24
Change program 25
Mute the hearing aid 26
Using hearing aid with iPhone and iPad 27
6
Pair with iPhone 28
Wireless accessories 31
Other options 32
Tamper-resistant battery drawer 34
Warnings
General warnings 36
More info
Troubleshooting guide 44
Water & dust resistance (IP68) 46
Conditions of use 47
Technical information 48
Settings
Your individual hearing aid settings 54
Your settings at a glance 57
Warranty
Warranty 58
7
8
Identify your hearing aid
This booklet covers both BTE SP and BTE UP.
BTE SP with earhook
and mold
BTE UP with earhook and
mold
Your hearing aid
9
Your hearing aid − What it is,
what it does
Earhook
Tube
Brings sound
into the ear
Sound out
Mold
Holds the
hearing aid
in the ear
Microphone openings
Sound in
Battery drawer
Direct Audio Input
(with an optional
DAI/FM adapter)
Contains the
battery and
functions as an on/
o switch
LED (optional)
Program,
volume and
battery status
Double Program
Button
Change volume
and mute
Program Button
Change
programs and
ight mode
Nail grip
Open the
battery drawer
Your hearing aid
10
Identify left and right
hearing aid
It is important to distinguish between the left
and the right hearing aid as they might be
programmed dierently. You can nd left/right
color indicators in the battery drawer. Indicators
may also be found on the molds.
Only BTE SP battery drawer is shown in this
booklet.
A BLUE indicator marks the
LEFT hearing aid
A RED indicator marks the
RIGHT hearing aid
Your hearing aid
11
Battery (size 13 or 675)
Your hearing aid is a miniature electronic device
that runs on special batteries. To activate the
hearing aid, you must insert a new battery in
the battery drawer. See how in the “Replace the
battery” section.
Make sure the
plus is visible
Pull out to open
Battery drawer
Your hearing aid
12
MultiTool for handling
batteries and cleaning
The MultiTool contains a magnet which makes it
easier to replace the battery in the hearing aid. It
also contains a brush and a wire loop for cleaning
and removing ear wax from your mold. If you need
a new MultiTool, please contact your hearing care
professional.
Magnet
Brush
Important notice
The MultiTool has a built-in magnet. Keep the
MultiTool at least 30 cm (12 in) away from credit
cards and other magnetically sensitive devices.
Wire loop
Your hearing aid
13
Turn the hearing aid
ON and OFF
The battery drawer is used to switch the hearing
aid on and o. To save battery life, make sure
your hearing aid is switched o when you are not
wearing it.
If you wish to return to the standard settings
of the hearing aid, simply open and close the
battery drawer (quick reset).
Turn ON
Close the battery drawer
with the battery in place.
Pairing mode
To pair your hearing aid with a wireless accessory,
you must open and close the battery drawer. The
hearing aid will remain in pairing mode for three
minutes.
Optional LED
Two long green blinks indicate that the hearing
aid is turned on.
Start-up
14
Turn OFF
Open the battery drawer.
When to replace a battery
When it is time to replace the battery, you will
hear three beeps repeated at moderate intervals
until the battery runs out.
Three beeps*
= The battery is
running low
Four beeps
= The battery has
run out
Battery tip
To make sure the hearing aid is always working,
bring spare batteries with you, or replace the
battery before you leave home.
Optional LED
Red blinks, continuously repeated, indicate that
the battery is low.
*
Bluetooth® will be shut down and it will not be possible to use
wireless accessories.
The batteries need to be replaced more often if you are
streaming audio or music to your hearing aid.
Start-up
15
Replace the battery
1. Remove
Fully open the battery drawer.
Remove the battery.
2. Uncover
Remove the sticky label from the +
side of the new battery.
Tip:
Wait two minutes so that the
battery can draw air, to ensure
optimal function.
3. Insert
Insert the new battery into the
battery drawer with the
+ side facing upwards.
Start-up
16
4. Close
Close the battery drawer. The
hearing aid may play a jingle
through the mold. Hold the
mold close to your ear to hear
the jingle.
Tip
The MultiTool can be used for battery change.
Use the magnetic end to remove and insert batteries.
The MultiTool is provided by your hearing care
professional.
Start-up
17
Put on the hearing aid
The mold is customized for you
and ts your ear shape. The molds
are unique to the left or the right
ear.
Step 1
Gently pull your ear outwards and
press the mold in the direction of
the ear canal, twisting it slightly.
Step 2
Place the hearing aid behind your
ear.
18
Handling
Caring for your hearing aid
When handling your hearing aid, hold it over a
soft surface to avoid damage if you drop it.
Clean the microphone openings
Carefully brush away debris from the openings
using a clean brush. Gently brush the surface
and make sure the brush is not pressed into the
openings.
Microphone
openings
Important notice
Use a soft, dry cloth to clean the hearing aid. It
must never be washed or immersed in water or
other liquids.
Handling
19
Clean the mold
The mold should be cleaned regularly. Use a soft
cloth to clean its surface. Use the MultiTool wire
loop to clean the opening.
Replace the tube
The tubing between the mold and the hearing
aid should be replaced when it becomes yellow
or sti. Consult your hearing care professional for
tubing replacement.
20
Handling
Wash the mold
Step 1
Make sure you are able to
identify which mold is for
which hearing aid before
disconnecting them from the
hearing aid.
Step 2
Disconnect the tube and mold
from the earhook. Hold the
earhook rmly, when pulling
o the tube. Otherwise the
hearing aid may be damaged.
Step 3
Wash the mold and tube
using mild soap. Rinse and dry
completely before reconnecting
to the hearing aid.
Handling
21
Flight mode
When boarding an airplane or entering an area
where it is prohibited to radiate radio signals, e.g.,
during ight, ight mode must be activated.
When ight mode is activated, Bluetooth® is
turned o. The hearing aid will still be working.
It is only necessary to activate ight mode on one
hearing aid.
To activate and deactivate
Press the Program Button for
at least ten seconds.
A jingle conrms your action.
Optional LED
A green blink followed by multiple red blinks
indicates that ight mode is activated.
Opening and closing the battery drawer on one of
the hearing aids will deactivate ight mode.
22
Handling
Optional features and
accessories
The features and accessories described on the
following pages are optional. Please contact your
hearing care professional to nd out how your
hearing aid is programmed. If you experience
dicult listening situations, a special program
may be helpful.
Write down hearing situations where you may
need help.
Options
23
Change volume
The double Program Button allows you to adjust
the volume. You will hear a click when you turn
the volume up or down.
Press button to turn
volume up
Press button to turn
volume down
Maximum
You will hear two beeps
at the start-up level.
Start-up level
Minimum
You will hear three
beeps at maximum and
minimum.
Optional LED
A green blink indicates a change in volume, a long
green blink indicates the start up level and a red
blink indicates the minimum or maximum level.
Options
24
Change program
Your hearing aid can have up to four dierent
programs. These are programmed by your hearing
care professional. If you change the program, you
will hear a beep sequence corresponding to the
selected program.
Press the Program Button
to change between
programs
Optional LED
The number of green blinks indicates the selected
program.
The program cycle switches one program forward, for
example, program 1 to 2 to 3 to 4 and back to 1.
Options
25
Mute the hearing aid
Use the mute function if you need to silence the
hearing aid. The mute function only mutes the
microphone(s) on the hearing aid.
Optional LED
Green and red blinks, continuously repeated,
indicate that mute is activated.
Apply a long press
(four seconds) to either end
of the button to mute the
hearing aid.
To reactivate, press the
button briey.
Important notice
Do not use the mute function as an o switch,
as the hearing aid still draws current from the
battery in this mode.
Options
26
Using hearing aid with iPhone
and iPad
Your hearing aid is a Made for iPhone® hearing aid
and allows for direct communication and control
with an iPhone
For assistance in pairing and using these products
with your hearing aid, please contact your hearing
care professional or visit our support site at:
hearingsolutions.philips.com.
For information on compatibility, please visit
hearingsolutions.philips.com/compatibility.
Use of the Made for Apple badge means that an
accessory has been designed to connect specically
to the Apple product(s) identied in the badge, and
has been certied by the developer to meet Apple
performance standards. Apple is not responsible for
the operation of this device or its compliance with
safety and regulatory standards.
Please note that the use of this accessory with iPod,
iPhone or iPad may aect wireless performance.
Apple, the Apple logo, iPhone, iPad and iPod touch
are trademarks of Apple Inc., registered in the U.S.
and other countries.
App Store is a service mark of Apple Inc. Android,
Google Play and the Google Play logo are trademarks
of Google LLC.
®
, iPad® or iPod® touch.
Direct audio streaming is currently not supported by
Android™.
Options
27
Pair with iPhone
1. Settings
Bluetooth On
General
Open your iPhone and go
to “Settings”.
Make sure Bluetooth
is on. Then choose
“General”.
®
2. General
Accessibility
On the “General” screen,
choose “Accessibility”.
28
Options
3. Accessibility
MFi Hearing Devices
4. Prepare
On the “Accessibility”
screen, choose “MFi
Hearing Devices”.
Open and close the
battery drawer, on both
hearing aids if you have
two and place it close to
your iPhone. The hearing
aid stays in pairing mode
for three minutes.
Options
29
5. Select
6. Conrm pairing
Philip's Hearing
Devices HearLink 7020
Your iPhone will detect
the hearing aid for
pairing. Detected devices
will appear in your iPhone
list. Choose your hearing
Conrm pairing.
If you have two hearing
aids, pairing conrmation
is needed for each
hearing aid.
Bluetooth
Pairing Request
Philips HearLink
would like to pair with
your iPhone
Cancel Pair
aid.
When you turn o your hearing aids or Apple device,
they will no longer be connected. To connect them
again, turn on your hearing aids by opening and
closing the battery drawer. The hearing aids will then
automatically reconnect to your Apple device.
Options
30
Wireless accessories
As an enhancement to your wireless hearing aid,
a range of wireless accessories are available. They
can enable you to hear and communicate better in
a lot of everyday situations.
AudioClip
When this device is paired with your mobile
phone, you can use the hearing aids like stereo
headphones. AudioClip can also function as a
remote microphone and remote control.
TV Adapter
TV Adapter is a wireless transmitter of sound from
TV and electronic audio devices. The TV Adapter
streams sound directly to your hearing aid.
Remote Control
The Remote Control oers the ability to change
programs, adjust volume or mute your hearing aid.
Philips HearLink app
The app oers an intuitive and discreet way to
control your hearing aids with iPhone, iPad, iPod
touch and Android devices.
For more information, please contact your hearing
care professional or visit:
hearingsolutions.philips.com.
Options
31
Other options
Telecoil
Telecoil helps you hear better when
using a telephone with a built-in loop
or when you are in buildings with
teleloop systems such as theaters,
churches or lecture rooms. This symbol or a
similar sign is shown wherever a teleloop has
been installed.
Direct Audio Input (DAI) adapter
Allows your hearing aid to receive signals directly
from external sources such as TV, personal
stereos, etc.
FM adapter
Allows your hearing aid to connect to an external
FM receiver.
Incompatible non-supplied accessories
Only use accessories, transducers or cables
supplied by Philips. Incompatible accessories
may result in increased emission or decreased
immunity.
For more information, please contact your hearing
care professional.
32
Options
Important notice
When the DAI is connected to an audio source
plugged into a wall outlet, the audio source
must comply with IEC 62368-1 or equivalent
safety standards.
Options
33
Tamper-resistant battery
drawer
To keep the battery out of reach of infants, small
children and people with learning diculties, a
tamper-resistant battery drawer should be used.
To lock the battery drawer
Close the battery drawer completely
and make sure it is locked.
Tool to unlock the battery
drawer
Use this small tool provided by your
hearing care professional.
Unlock the battery drawer
Insert the tip of the tool into the
small hole at the back of the battery
drawer.
1
1. Move it to the right and hold it.
2. Open the battery drawer.
Options
34
2
Important notice
Avoid excessive force to open the battery
drawer when in the locked position. Do not
force the battery drawer beyond its fully
opened position. Make sure to insert the
battery correctly. Please contact your hearing
care professional if you suspect the tamperresistant eectiveness and locking ability are
damaged.
Options
35
General warnings
For your personal safety and to ensure correct
usage, you should familiarize yourself fully with
the following general warnings before using your
hearing aid.
Please note that a hearing aid will not restore
normal hearing and will not prevent or improve
a hearing impairment resulting from organic
conditions. A hearing aid is only a part of hearing
habilitation and may need to be supplemented
by auditory training and instruction in lipreading.
Furthermore, note that in most cases, infrequent
use of a hearing aid does not permit a user to
attain full benet from it.
Consult your hearing care professional if you
experience unexpected operations or events with
your hearing aid.
Usage of hearing aids
· Hearing aids should be used only as directed
and adjusted by your hearing care professional.
Misuse can result in sudden and permanent
hearing loss.
· Never allow others to wear your hearing aid, as
incorrect usage could cause permanent damage
to their hearing.
36
Warnings
Modication of hearing aids not allowed
· Changes or modications not expressly
approved by the manufacturer could void the
user’s authority to operate the equipment.
Choking hazards & risk of swallowing batteries
and other small parts
· Hearing aids, their parts and batteries should be
kept out of reach of children and anyone who
might swallow these items or otherwise cause
injury to themselves.
· Batteries have occasionally been mistaken for
pills. Therefore, check your medicine carefully
before swallowing any pills.
· All hearing aids can be supplied with a tamper-
resistant battery drawer upon request. This
is strongly recommended for infants, small
children and people with learning diculties.
· Children younger than 36 months must always
use a tamper-resistant battery drawer. Please
talk to your hearing care professional about the
availability of this option.
If a battery, hearing aid or small part is
swallowed, see a doctor immediately.
Warnings
37
General warnings
Battery use
· Always use batteries recommended by your
hearing care professional. Batteries of low quality
may leak and cause bodily harm.
· Never attempt to recharge your batteries, and
never dispose of batteries by burning them. There
is a risk that the batteries will explode.
Dysfunction
· Be aware of the possibility that your hearing aid
may stop working without notice. Keep this in
mind when you depend on warning sounds (e.g.
when you are in trac). The hearing aids may
stop functioning, for instance if the batteries have
expired or if the tubing is blocked by moisture or
ear wax.
Active implants
· The hearing aid has been thoroughly tested
and characterized for human health according
to international standards for human exposure
(Specic Absorption Ratio – SAR), induced
electromagnetic power and voltages into the
human body. The exposure values are well below
international accepted safety limits for SAR,
induced electromagnetic power and voltages
into the human body dened in the standards
for human health and coexistence with active
medical implants such as pacemakers and heart
debrillators.
38
Warnings
· The MultiTool (which has a built-in magnet)
should be kept more than 30 cm (12 in) away
from the implant, e.g. do not carry it in a breast
pocket.
· If you have an active brain implant, please
contact the manufacturer of your implantable
device for information about the risk of
disturbance.
· In general, please follow the guidelines
recommended by the manufacturers of
implantable debrillators and pacemakers on
use with magnets.
X-ray, CT, MR, PET scanning and electrotherapy
· Remove your hearing aid before X-ray, CT/
MR/PET scanning electrotherapy, surgery etc.
as your hearing aid may be damaged when
exposed to strong electromagnetic elds.
· If you are using a cochlear implant (CI) on
one ear and a hearing aid on the other ear,
make sure to always keep your CI antenna and
magnets at a safe distance from your hearing
aid. The magnetic eld from the CI magnets may
permanently damage the speaker unit in your
hearing aid. Never place the devices closely
together on a table when cleaning or changing
batteries. Do not carry the CI system and the
hearing aid together in the same box.
Warnings
39
General warnings
Heat and chemicals
· The hearing aid must never be exposed to
extreme heat e.g. left inside a parked car in the
sun.
· The hearing aid must not be dried in microwave
ovens or other ovens.
· The chemicals in cosmetics, hairspray, perfume,
aftershave lotion, suntan lotion and insect
repellent can damage the hearing aid. Always
remove your hearing aid before applying such
products and allow time to dry before use.
Power instrument
· Special care should be exercised in selecting,
tting and using a hearing aid where maximum
sound pressure capability exceeds 132 dB SPL
(IEC 60318-4), as there may be risk of impairing
the remaining hearing of the hearing aid user.
· For information on whether your hearing aid is a
power aid, ask your hearing care professional.
Possible side eects
· Hearing aids or molds may cause an accelerated
accumulation of earwax.
· The non-allergenic materials used in hearing
aids may in rare cases cause a skin irritation or
other side eects.
40
Warnings
Please seek consultation with a physician if these
conditions occur.
Interference
· The hearing aid has been thoroughly tested for
interference, according to the most stringent
international standards. However, interference
between the hearing aid and other devices (e.g.
some mobile telephones, citizens band systems
and shop alarm systems and other devices) may
occur.
If this occurs, increase the distance between the
hearing aid and the interfering device.
Use on aircraft
· Your hearing aid contains Bluetooth
®
. On board
an aircraft, ight mode must be activated or
the hearing aid needs to be turned o, unless
Bluetooth® is specically permitted by the ight
personnel.
Connection to external equipment
· The safety of the hearing aid when connected
to external equipment with an auxiliary input
cable and/or with a cable and/or directly, is
determined by the external equipment. When
connected to external equipment plugged into
a wall outlet, this equipment must comply with
IEC 62368-1 or equivalent safety standards.
Warnings
41
General warnings
Explosives
The hearing aid has been safety tested and is
safe to use under normal usage conditions. We
recommend not to use the hearing aid in areas
with a potential risk of explosion as the hearing
aid has not been tested for compliance with
international standards concerning explosive
environments. Therefore, it is recommended not to
use hearing aids with 675 battery in areas with a
potential risk of explosion.
Incompatible non-supplied accessories
Only use accessories, transducers or cables
supplied by the manufacturer. Incompatible
accessories may result in increased emission or
reduced immunity.
42
Warnings
43
Troubleshooting guide
SymptomPossible causesSolutions
No sound
Intermittent or
reduced sound
Squealing noise
Beeping / LED
blinking (optional)
Pairing issue
with Apple device
Dead battery
Clogged mold Clean mold
Clogged sound outletClean mold
MoistureWipe batterywith a dry cloth
Dead batteryReplace the battery
Hearing aid mold
inserted incorrectly
Ear wax accumulated
in ear canal
If your hearing aid plays
8 beeps, 4 times consecutively,
and/or repeatedly blinks red
4 times with small pauses, your
hearing aid needs a microphone
service check
®
Bluetooth
Only one hearing aid paired
connection failed
44
More info
Replace the battery
Re-insert the mold
Have ear canal examined by your doctor
Contact your hearing care professional
1. Unpair your hearing aids
(Settings g General g Accessibility g MFi Hearing
Devices g Devices g Forget this device).
2. Turn Bluetooth
®
o and on again.
3. Open and close battery drawer on hearing aids.
4. Re-pair hearing aids
(see section “Pair hearing aid with iPhone”).
If none of the above solutions work, consult your hearing care
professional for assistance.
More info
45
Water & dust resistance (IP68)
Your hearing aid is dust-tight and protected
against ingress of water which means it is
designed to be worn in all daily life situations.
Therefore, you do not have to worry about sweat
or getting wet in the rain. Should your hearing
aid come in contact with water and stop working,
please follow these guidelines:
1. Gently wipe o any water.
2. Open the battery drawer and remove the
battery and gently wipe o any water in the
battery drawer.
3. Let the hearing aid dry with the battery drawer
left open for approximately 30 minutes.
4. Insert a new battery.
Important notice
Do not wear your hearing aid while showering
or participating in water activities. Do not
immerse your hearing aid in water or other
liquids.
More info
46
Conditions of use
Operating
conditions
Storage and
transportation
conditions
Temperature:
+1 °C to +40 °C (+34 °F to +104 °F)
Relative humidity:
5 % to 93 %, non-condensing
Temperature and humidity should
not exceed the following limits
for extended periods during
transportation and storage:
Temperature:
–25 °C to +60 °C (–13 °F to +140 °F)
Relative humidity:
5 % to 93 %, non-condensing
More info
47
Technical information
The hearing aid contains two radio technologies,
which are described below:
The hearing aid contains a radio transceiver using
short range magnetic induction technology working
at 3.84 MHz. The magnetic eld strength of the
transmitter is very weak and is always below 15 nW
(typically –40 dBμA/m (–12.20 dBμA/ft) at 10 meter
(33 feet) distance).
The hearing aid also contains a radio transceiver
using Bluetooth
shortrange radio technology, both working at
2.4 GHz. The radio transmitter is weak and is always
below 3 mW and equal to 4.8 dBm in total radiated
power.
The hearing aid complies with international
standards concerning electromagnetic compatibility
and human exposure.
Due to the limited space available on the hearing
aid, relevant approval markings can be found in this
booklet.
Additional information can be found in the
Specication Guide on hearingsolutions.philips.com.
®
Low Energy (BLE) and a proprietary
48
More info
USA and Canada
The hearing aid contains a radio module with the
following certication ID numbers:
BTE SP
FCC ID: 2ACAHSBOBTESP
IC ID: 11936A-SBOBTESP
BTE UP
FCC ID: 2ACAHSBOBTEUP
IC ID: 11936A-SBOBTEUP
The device complies with Part 15 of the FCC
Rulesand with Industry Canada’s licence-exempt
RSSs standards. Operation is subject to the
following two conditions:
1. this device may not cause harmful interference,
and
2. this device must accept any interference
received, including interference that may cause
undesired operation.
More info
49
The manufacturer declares that this hearing aid
is in compliance with the essential requirements
and other relevant provisions of Directive
2014/53/EU.
Declaration of Conformity is available from the
manufacturer.
Waste from electronic
equipment must be handled
according to local regulations.
More info
50
Notes
51
Description of symbols used in this booklet or on
the packaging label
Warnings
Text marked with a marking symbol
must be read before using the product.
Manufacturer
The product is produced by the
manufacturer whose name and address
are stated next to the symbol. Indicates
the medical device manufacturer, as
dened in EU Directives 90/385/EEC,
93/42/EEC and 98/79/EC.
CE mark
The product complies with Medical
Device Directive 93/42/EEC. The
four-digit number indicates the
identication of the notied body.
Electronic waste (WEEE)
Recycle your hearing aids, accessories
or batteries according to local
regulations or return them to your
hearing care professional for disposal.
Electronic equipment covered by
Directive 2012/19/EU on waste and
electrical equipment (WEEE).
Regulatory Compliance Mark (RCM)
The product complies with electrical
safety, EMC and radio spectrum
requirements for products supplied to
the Australian or New Zealand market.
Serial number
SN
Indicates the manufacturer’s serial
number so that a specic medical
device can be identied.
52
More info
IP code
This symbol indicates the class of
protections against harmful ingress of
water and particulate matter according
IP68
REF
REACH Declaration:
REACH requires Philips Hearing Solutions to provide
chemical content information for Substances of Very
High Concern (SVHC) if they are present above 0.1 % of
the article weight. No substances on the REACH SVHC
list applicable at the time of manufacturing is present in
Product HearLink. More recent information can be found
on the website hearingsolutions.philips.com/REACH.
to EN 60529:1991/A1:2002.
IP6X indicates total dust protection.
IPX8 indicates the protection against
the eects of continuous immersion in
water.
Bluetooth® logo
Registered trademark of Bluetooth
SIG, Inc. where any use of such requires
a license.
Made for iPod, iPhone and iPad
Indicates that the device is compatible
with iPod, iPhone and iPad.
Keep dry
Indicates a medical device that needs
to be protected from moisture.
Caution symbol
Consult instructions for use for
warnings and cautions.
Catalog number
Indicates the manufacturer’s catalogue
number so that the medical device can
be identied.
®
More info
53
Your individual hearing aid
settings
Dierent sound and LED light indications help to
show the hearing aid status. The dierent setting
options are listed on the following pages. Your
hearing care professional can set sound and LED
indications to match your preferences.
To be lled out by the hearing care professional.
ProgramSoundLEDWhen to use:
Program 11 beep
Program 22 beeps
Program 33 beeps
Program 44 beeps
Note: LED continuously repeated or repeated 3 times with small
pauses
Green, short blink
Settings
54
OnSoundLEDLED comments
On
VolumeSoundLEDLED comments
Start-up
volume
Minimum /
maximum
volume
Volume
up / down
MuteSoundLEDLED comments
Mute
Unmute
Start-up jingle
2 beeps
3 beeps
1 click
1 descend ing
jingle
1 descend ing
jingle
——
Shown one time
Shown one time
Continuously
repeated or
repeated 3 times
with small pauses
Green, short blink
Red, short blink
Green, long blink
Red, long blink
Settings
55
AccessoriesSoundLEDLED
TV Adapter
program
Remote Mic
program
2 ascending
tones
2 descending
tones
comments
Continuously
repeated or
repeated
3 times with
small pauses
Flight modeSoundLEDLED
Flight mode
active
Flight mode
deactive
WarningsSoundLEDLED
Battery low
indication
Battery shut
down
Microphone
service check
needed
Green, short blink
Red, short blink
Settings
56
Jingle
(4 tones)
Jingle
(4 tones)
3 beeps
4 descen ding
tones
8 beeps repeated
4 times
Green, long blink
Red, long blink
——
Continuously
or repeated
3 times with
small pauses
Shown one
time
comments
Continuously
repeated
Repeated
4 times with
small pauses
comments
Your settings at a glance
To be lled out by your hearing care professional
LeftRight
YESNOVolume controlYESNO
YESNOProgram changeYESNO
YESNOMuteYESNO
Volume control indicators
YESNOBeeps at min/max volumeYESNO
YES
YESNOBeeps at preferred volumeYESNO
YESNOLow battery warningYESNO
NOClicks when changing
volume
Battery indicators
YESNO
Settings
57
Warranty
Certicate
To be lled out by your hearing care professional
Name of owner:
Hearing care professional:
Hearing care professional address:
Hearing care professional phone:
Purchase date:
Warranty period:Month:
Model right:Serial no.:
Model left:Serial no.:
Firmware version:*
* The hearing care professional nds the rmware version in the
end session of Philips HearSuite.
58
Warranty
International warranty
Your hearing aid is covered by an international
limited warranty issued by the manufacturer for
a period of 24 months from the date of delivery.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but
not in accessories such as batteries, tubing,
speakers, molds and lters, etc. Problems
arising from improper/incorrect handling or
care, excessive use, accidents, repairs made by
an unauthorized party, exposure to corrosive
conditions, physical changes in your ear, damage
due to foreign objects entering the device or
incorrect adjustments are NOT covered by the
limited warranty and may void it. The above
warranty does not aect any legal rights that you
might have under applicable national legislation
governing sale of consumer goods. Your hearing
care professional may have issued a warranty that
goes beyond the clauses of this limited warranty.
Please consult him/her for further information.
If you need service
Take your hearing aid to your hearing care
professional, who may be able to sort out minor
problems and adjustments immediately.
Warranty
59
207410 / UK
Placeholder
for FSC logo
< >
8.15
mm
< >
9.0 mm
< 15 mm >
< 19 mm >
hearingsolutions.philips.com
Philips and the Philips Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used under
license. This product has been manufactured by or for and is
sold under the responsibility of SBO Hearing A/S, and SBO
Hearing A/S is the warrantor in relation to this product.
0000207410000001
2019-05-09 | 207410 | UK | Firmware 1.x
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