Packaging list
Exploded views
Pre-setup instructions
Installation steps
3. Get to know your
08
EasyKey
Outside escutcheon
Inside escutcheon
4. How to set up your
09
Easykey
Pre-setup instructions
How to enter master mode
Modify master PIN code
Add a user record
Delete a user record
System settings
Extended functions
System query
App binding instruction
Shortcut keys
Door lock status indicator
Low battery voltage indicator
Outside forced lock indicator
Mute mode indicator
Inside deadlock indicator
System freezing indicator
[OPEN/CLOSE] indicator
Infrared sensor unlocking
indicator
8. Troubleshooting22
Alert types and methods
Other errors
How to charge EasyKey in an
emergency
How to replace batteries
5. How to use EasyKey16
Unlock from outside or inside
Lock from outside or inside
Inside deadlock
Unlock with mechanical key
1
1. Important information
Safety
Before using Philips EasyKey, please read
◆
and understand all instructions. Damage
caused by non-compliance with the
instructions will not be covered by warranty.
Use only the manufacturer-specied
◆
accessories/components.
Use only the alkaline batteries the
◆
product is equipped with, or use the same
specication type of alkaline batteries.
Do not forcibly disassemble this product
◆
to avoid triggering an alarm or damaging the
product.
Do not scrape the ngerprint sensor
◆
with sharp objects, otherwise it may cause
permanent damage.
Do not expose products to environments
◆
where there is water leakage or splashing.
Do not expose the product to corrosive
◆
substances to prevent damaging the
protective cover.
Do not hang objects on the handle, in
◆
case it might aect the normal use of the
lock.
Please clean the product with a soft cloth.
◆
Do not remove the battery during
◆
setting up and operating.
Please let a professional technician
◆
to install the door lock and follow the
installation guidelines provided. Do not
disassemble the lock by yourself. Keep the
relevant sealed stickers properly.
Please modify the default master PIN
◆
code immediately after nishing installing
and debugging, and do not easily disclose
the password information and also keep the
mechanical key properly.
Please replace all the batteries
◆
immediately if there is a low battery alarm.
Please make sure to correctly match the
poles (+/-) when installing the batteries.
Caution
Do not place the battery near re sources
◆
to avoid the explosion.
Do not use any emergency power supply
◆
that does not meet the safety requirements
to power up the product.
Do not connect the 2 poles of the
◆
batteries with metals to avoid short circuit
which may lead to an explosion.
Please make sure any component
◆
replacement is executed by Philips, Philips
authorized service center or professional
technicians.
Do not use accessories or parts that have
◆
been produced by other manufacturers or
have not been specically recommended
by Philips. The use of such accessories and
parts may void your warranty.
Disposal of used
products and batteries
You can have your locks reclaimed at
◆
Philips authorized service centers. You will
receive corresponding compensation if your
products meet our conditions.
Please familiarize yourself with the local
◆
electronic product collection system.
Please follow local regulations and do
◆
not discard used products into ordinary
household waste.
Proper disposal of used products can
◆
help to avoid potential negative impacts on
the environment and human health.
Batteries must not be disposed of with
◆
ordinary household waste.
Please familiarize yourself with the
◆
local regulations on batteries classication
recycling. Disposing of batteries properly
can help avoid a negative impact on the
environment and human health.
2
2. EasyKey installation
Packaging list
The pictures are for reference only, please refer to the actual packaging
items.
Drilling
Outside
①
escutcheon with
silicone pad
Inside
②
escutcheon with
silicone pad
③
template
Mortise
④
Mounting plate
⑤
Installation kit
⑨
Cleaning pad
⑬
Easy
Key
User
Manual
User manual
⑥
Mechanical key
⑩
Easy
Key
Warranty
Card
Warranty card
⑦
Batteries
⑪
EasyKey
Certicate of
⑧
conformity
Strike
⑫
3
Exploded views
7
2
1
4
3
5
1.
Deco cover *1
2.
M6 connecting screw*1
3.
M6 connecting screw tube*1
4.
Outside escutcheon*1
5.
Battery cover*1
6.
M6 mounting screw*1
7.
Inside escutcheon*1
4
6
8
10111213
8.
Compressed spring *2
9.
Square shaft*2
10.
M5 connecting screw*4
11.
Mounting plate*1
12.
Mortise*1
M5 connecting screw tube*4
13.
Pre-setup instructions
Step 1 | Determine door swing direction
This product allows you to have your door installed to go in four directions:
left outward, right outward, left inward and right inward.
Left-handed doorRight-handed door
Left inward
Left outward
Attention
1. Plea se choose the proper installat ion kit to suit your door thickness.
2. The default installation k it is applicable for a door thickness of 60-90mm. If your
door thickness does not w ithin this range, please feel free to contact us.
Right inward
Right outward
Step 2 | Change the orientation of the latch bolt
Loosen the screws by turning them
1
counterclockw ise with an Allen
wrench and remove the mortise
plate.
Mortise plate
Allen wrench
Mount the mort ise plate and
3
fasten it with screws.
Mortise plate
Take out the latch bolt and rotate
2
it to 180°, then put it back.
Latch
bolt
Allen wrench
5
Installation steps
The following installation steps only apply to right-handed doors. For
left-handed doors, please read [Pre-installation instructions] carefully
and make necessary adjustments.
Mark the hole for drilling with
12
drilling template and drill the hole
marked, then mount the mortise
into the hole and fa sten it w ith
four anchor screws.
Attention
Make sure the latch bolt stays inside
the door during installation.
Pass the cable through the hole
3
and then insert the square shaf t
of the outside escutcheon to the
rotary hole on the mortise unt il
the out side escutcheon is close to
the sur face of the door.
Install the connect ing screw tubes
on the outside escutcheon, and
put the compressed spring and
square shaft accordingly into the
square shaft holes.
M6 connecti ng
screw tube
Attention
Escutcheon
cable
M5 connecti ng
screw tube
Please choose the proper square shaft
and connecting screw tube to suit your
door thickness.
Place the mount ing plate against
4
the inner surface of the door and
fasten it with four M5 connect ing
screws.
Mort ise ca ble
Escutcheon cable
6
Put the compressed spring and
56
square shaft into the square shaf t
hole of the inside escutcheon
accordingly.
Mortise cable
Make sure the escutcheon cable and
the mor tise cable are hidden in the slot
on both sides of the square shaft, and
also hide the ex tra cables in the door
hole or the inside escutcheon.
Inser t the cable of both outside
escutcheon and mortise into the
corresponding sockets on the
inside escutcheon. Then insert
the square shaf t of the ins ide
escutcheon to the rotar y hole
on the mortise until the inside
escutcheon is close to the surface
of the door.
Mort ise ca ble
connector
Escutcheon
cable
connector
Attention
Remove the deco cover
78
and press the button
at the top of the inside
escutcheon to remove
the battery cover,
Put the deco cover
back, install the
batteries and install
the bat tery cover and
strike.
Check whether
9
the rotary knob,
mechanical key, and
all other components
work properly.
and fa sten the inside
escutcheon with two
M6 mounting screws.
RES
Attention
After nishing the str ike installation, please check whether the smart
lock can lock or unlock normally.
7
3. Get to know your EasyKey
The pictures are for reference only, please refer to the actual packaging
items.
Outside escutcheon
Door lock status
①
indicator
8
1
6
3
4
5
7
9
Inside escutcheon
2
10
11
Fingerprint sensor(Back
②
side of the handle)
Keypad
③
Mute button
④
Outside forced lock
⑤
button
Handle
⑥
Low battery voltage
⑦
indicator
Facial recognition area
⑧
Ultrasonic sensor
⑨
Keyhole
⑩
Reboot and emergency
⑪
power supply interface
Battery cover
4
5
3
2
8
6
①
Battery compartment
②
Restore to a default
③
setting
Handle
④
[OPEN/CLOSE] button
⑤
Rotary knob
⑥
1
4. How to set up your EasyKey
Pre-setup instructions
◆Philips EasyKey comes with two modes: General mode and Dual verication mode.
General modeUnlock w ith any registered identity information
Dual verication mode
Attention
1. Facial recognition unlocking will be o when the battery level is low.
2.Before setting the dual ver icat ion mode, ngerprints and PIN codes need adding
to unlock the door other than the face.
Unlock w ith the comb ination of t wo dierent ve ricat ions
among face, PIN code and ngerprint.
◆User code
If you want to delete a specic user's informat ion, you could delete the related user
code in the system.
You can use the below template to write down all user information for review.
User
code
00
01
02
03
04
05
06
NameFingerprintPasswordFace
◆Icon annotation
1
Master
PIN
time PIN
code
1.Press [*] key to return to the previous menu.
2.The default master PIN code is 12345678.
code
Attention
User
PIN
code
Fingerprint Face[#]One-
User
code
00-19
User
code
00-99
[*]
9
How to enter master
mode
Add a user record
Add a user PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
Light up the keypad and enter [#]
before you enter any other numbers,
then enter master PIN code a nd conrm
wit h [#].
Modify master PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
1
Enter [1] to modify master PIN code.
2
Enter [2] to enter user registration and
enter [1] to add a new user PIN code,
then the system will automatically
number it and generate a voice prompt.
Enter a user PIN code of 6 to 12 digits
and conrm with [#]. Then re- enter the
user PIN code and conrm with [#].
After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit master mode.
Add one-time PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
1
22
Enter [2] to enter user settings, then
enter [2] again to add a one-t ime PIN code.
Enter the new master PIN code and
conrm w ith [#]. Re-enter the same
master PIN code and conrm w ith
[#]. After hearing a voice prompt of
“Succeeded", press [*] to return to
previous menu until you nally ex it
master mode.
10
Enter a user PIN code of 6 to 12 digits
and conrm with [#]. Then re- enter the
user PIN code and conrm with [#].
After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit master mode.
Add a ngerprint
Enter [#] and enter master PIN code,
then conrm with [#].
Succeeded', press [*] until you nally
exit the master mode.
Attention
1.Directly enter 405# to turn on the
face unlock feature.
2.Directly enter 406# to turn o the
face unlock feature.
2
Enter [2] to enter user registration and
enter [3] to add a user ngerpr int, then
the system will automatically number it
and generate a voice prompt.
Place your nger on the ngerprint
sensor until you hear a voice prompt
of “Move your nger and put on
again". Lift your nger and repeat
the process until you hear a voice
prompt of “Succeeded". After you have
successfully registered your ngerprint,
press [*] until you nally ex it the
master mode.
Add a face
Enter [#] and enter the master PIN code,
then conrm with [#].
2
Enter [2] to enter user registration and
enter [5] to add a user's face, then the
the system will automatically number it
and generate a voice prompt.
3
5
Delete a user record
Delete a single user PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [1] to enter user PIN code
delet ion, then enter [1] to delete a
single user PIN code.
Enter a 2-digit code (code: 00-19) to
be deleted and conrm with[#]. After
hear ing a voice prompt of “Succeeded",
press [*] until you nally ex it the master
mode.
Delete all user PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
Posit ion your face in front of the
camera and gently move your head in
dierent angles by following the voice
prompt . After hearing a voice prompt of
Enter [3] to enter user record deletion
and enter [1] to enter user PIN code
delet ion, then enter [2] to delete all
user PIN code. After hear ing a voice
prompt of "Succeeded", press [*] until
you nally exit the master mode.
11
Delete one-time PIN code
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [3] to enter user ngerprint
delet ion, then enter [2] to delete
all ngerprint. After hear ing a voice
prompt of “Succeeded", press [*] until
you nally exit the master mode.
Enter [3] to enter user record deletion
and enter [2] to delete one-t ime PIN
code.
After hearing a voice prompt of
"Succeeded", press [*] until you nally
exit the master mode.
Delete a single ngerprint
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [3] to enter user record deletion
and enter [3] to enter user ngerprint
delet ion, then enter [1] to delete a
single ngerprint.
Enter a 2-digit code (code: 00-99) to
be deleted and conrm with[#]. After
hear ing a voice prompt of “Succeeded',
press [*] until you nally ex it the master
mode.
Delete all ngerprint
Enter [#] and enter master PIN code,
then conrm with [#].
Delete a user's face
Enter[#] and enter ma ster PIN code,
then conrm with [#].
5
Enter [3] to enter user record deletion
and enter [5] to enter face record
delet ion, then enter [1] to delete a
single face.
Posit ion the face to be deleted in front
of the sma rt lock with eyes looking
straight at the camera. After hearing a
voice prompt of "Succeeded", press [*]
to exit the master mode.
Delete all face
Enter [#] and enter the master PIN code,
then conrm with [#].
5
Enter [3] to enter user record deletion
and enter [5] to enter face record
delet ion, then enter [2] to delete all
face. Af ter hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
12
System initialization
Volume settings
Enter [#] and enter master PIN code
and conrm with [#].
Enter [4] to get into system sett ings
and then enter [2] to enter into volume
settings.
Remove the battery cover, then double
press the [RES] hole with a sharp
object. When you hear a voice prompt
of “Restoring to default settings", it
means all user record is emptied.
System settings
Language settings
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [4] to get into system sett ings
and enter [1] to get into language
settings.
or
Choose the language as needed: For
Chinese, press [1]; for English, press
[2]. After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
Attention
The default language is English.
oror
Choose the volume as needed: For
high volume, press [1]; for low volume,
press [ 2]; for mute mode, press [3].
After hearing a voice prompt of
“Succeeded", press [*] until you nally
exit the master mode.
Attention
The default volume is "high volume".
Switch to dual verication mode
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [4] to go into system sett ings, then
enter [3] to go into dual verication
mode.
or
For single verication mode, please
press [1]; For dual verication mode,
press [ 2]; After hearing a voice prompt
of “Succeeded", press [*] until nally
you exit master mode.
13
Locking mode
Enter [#] and enter the master PIN
code, then conrm with [#].
Enter [4] to get into system sett ings
and enter [4] again to get into lock ing
mode.
or
Press [1] to enable auto mode and [2] to
enable manual mode. Af ter hearing a
voice prompt of "Succeeded", press [*]
to exit the master mode.
Extended functions
Enter [#] and enter master PIN code,
then conrm with [#].
System query
Secur ity code query
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [6] to go into system quer y, then
enter [1] to check the secur ity code
and the system w ill automatically
broadcast the produc t series number.
Attention
Directly enter 400# to go into system
que ry.
Local query
Enter [#] and enter master PIN code,
then conrm with [#].
Enter [5] to go into extended functions.
or
To join a network, press [1]. To exit
a network, press [2]. Before sett ing
up the ex tended funct ions, please
download and open the oc ial app on
your mobile phone.
Attention
The extended funct ions are optional.
14
Enter [6] to go into system quer y, and
enter [2] to check the software version,
then the system will broadcast it
automatically.
Attention
Directly enter 114# to go into the local
que ry.
App binding instruction
Attention
Due to the funct ions vary in dierent
model s, plea se consult the ocial
authorized seller to conrm whether
the product(s) you purchased
support(s) networking.
Download the App
Please scan the QR code above to
download the App and install it.
Lock pairing
1. For Bluetooth smart door lock(s)
Make sure the door lock terminal
①
has been installed w ith bat teries
or connected to the power supply.
Sign in to the App, click to “Add
②
a device” on the Homepage,
choose [Bluetooth Smart Door
Lock] to enter the pairing page,
then complete the pairing process
according to the App prompts.
2. For Wi-Fi smart door lock(s), facial
recognition smart door lock(s) and
video smart door lock(s)
Make sure the door lock terminal
①
has been installed w ith bat teries
or connected to the power supply.
Click the [#] on the smart door
②
lock terminal and enter the
master PIN code, re-click the
[#] to enter master mode, press
[5], then press[1] to enter the
Networking Distribution Mode,
then you will hear a voice prompt
of “Connecting, plea se wait a
moment”.
Sign in to the App, click to “Add a
③
device” on the Homepage, choose
[Wi-Fi lock/Facial recognition
lock/Video lock] to enter the
pair ing page, then complete the
pair ing process according to the
App prompts.
Attention
The door locks only suppor t
connecting to the 2.4Ghz Wi-Fi router
(5Ghz W i-Fi is not suppor ted). Please
make sure that the v isual distance
between the router and the door
lock terminal is less than 10 meters,
other wise, the signal might be poor.
Shortcut keys*
Function
Check serial number400#
Check rmware version114#
Enable facial recognition405#
Disable facial recognition406#
Enable ultrasonic sensor
module
Disable ultrasonic sensor
module
Set the short detection
range of the ultrasonic
sensor to 60 cm*
Set the long detection
range of the ultrasonic
sensor to 80 cm*
* The above funct ion of shortcut
keys are provided for reference
only and might be updated later for
usability reasons.
Shortcut
keys
409#
410#
060#
080#
15
5. How to use EasyKey
Unlock from inside or outside
Unlock from outside
With PIN codeWith ngerprintWith face
2
Push or
pull to
1
Keypad
unlock
①Touch the digit input area
to light up the keypad and
enter the registered PIN
code and conrm with [#].
②After hear ing a voice
prompt of “Door opened",
push or pull the door to
1
Fingerprint
sensor(Back
side of t he
han dle)
2
Push or
pull to
unlock
①Place the registered
nger on the ngerprint
sensor.
②When you hear a voice
prompt of "Door opened",
push or pull the handle to
unlock.
2
Push or
pull to
unlock
① Position the registered
face in front of the camera.
②When you hear a voice
prompt of "Door opened",
push or pull the handle to
unlock.
1
Faci al
recognition
area
unlock.
Attention
The default detection range for the ultra sonic sensor is set to 80 cm and the valid
height for facial recognition is between 125 cm and 200 cm.
Unlock from inside
With a rotary knobWith a functional
button
With an infrared
sensor
Philips EasyKey adopts
indoor fast opening
mort ise. You can unlock
the door from inside by
rotat ing the rotary knob.
16
Double press the [OPEN]
functional button within
one second, then push or
pull to unlock the door.
Philips Easykey has an
infrared sensor on the
handle. When the sensor is
triggered, you can press the
sensor module on both the
front and rear sides of the
handle simultaneously to
unlock the door.
Lock from outside or inside
The latch bolt will pop up automat ically as soon a s the door is close and there w ill
be a voice prompt of “Door Close”.
Inside deadlock
When the EasyKey is locked, long press the
[CLOSE] button until the indicator ashes
once in red, then there will be a voice
prompt of “Inside deadlock enabled".
Attention
When the door is under inside deadlock
mode, the outside escutcheon w ill lock up. If
you try to wake up the system manually, the
keypad area will display the combination of
“15937(X)” and there w ill be a voice prompt of
“Inside deadlock enabled" to remind you that
the door has been deadlocked from inside.
Under deadlock mode, all operat ions of the
outside escutcheon are disabled. Master PIN
code ver ication or mechanical key opening
is required to release the door from deadlock
mode.
Unlock with mechanical key
Push button
① Cut the mechanical
box and take out the
key. Push the cover
aside and reveal the key.
Attention
It is recommended not to use mechanical keys daily unless there is an emergency,
such as the battery is dead, forgetting the password, or the system is not working
pro per ly.
② Inser t the key into
the keyhole and the key
should be vert ical to the
key shell. Then turn the
key shell by 90° in the
direc tion of the handle
until it is close to the
lock.
③ Make a 180 degrees
twist clock wise a nd
make sure the key
shell is parallel to the
horizontal plane. Then
rotate the key cover
horizontally in the
direc tion of the handle
to unlock.
17
6. Other functions
Indoor infrared sensor unlock
Function:
Once the indoor infrared sensor
Infrared sensor
Rear inductive position
Front inductive position
Attention
When the infrared sensor unlocking
is disabled, the indoor inductive
unlock ing would be inactive. When
you touch both the front and rear
side of the inductive position on
the handle, the red light will light
up to remind you that the indoor
inductive unlocking is o.
unlocking is enabled, you could easily
unlock the door from inside.
How to use:
Philips Easykey has an infrared sensor
on the handle. When the sensor is
triggered, you can press the sensor
module on both sides of the handle
simultaneously to unlock the door.
Enable/Disable:
When the infrared sensor unlocking is
disabled, long press the [OPEN/CLOSE]
button at the same time to turn on the
function, and the green light will glow
quickly;
When the infrared sensor unlocking is
enabled, long press the [OPEN/ CLOSE]
button at the same time to turn o the
function and the red light will glow
quickly.
Outside forced lock
Outside forced lock button
18
Function:
Unlocking from inside will trigger an
alert.
How to use:
After the door is successfully locked,
long press the button for 2 seconds to
enter the outside forced lock mode.
Attention
Enabling the out side forced lock function
will not aect the normal way to unlock the
door from outside.
Mute mode
Mute button
Restore to default settings
Function:
Use only one button to mute the
lock and the voice guide will be
turned o. This feature applies to
the scenes where you don't want to
disturb your family.
How to use:
1. Mute: When the system is awake,
long press the [Mute] button for 2
seconds until it glows green.
2. Unmute: When the system is
awake, long press the [Mute] button
for 2 seconds until it glows white
and the lock will produce sound
again.
Function:
Empty all user information and
restore the EasyKey to default
settings.
How to use:
Use a sharp object to double press
the [RES] button, and all the user
information will be empt ied, then
the lock will be restored to default
settings.
19
7. Indicators meaning and usage
Door lock status indicator
Blue: When the system wakes up
and the light glows blue, it means
you can use the lock.
Door lock
status indicator
Low battery voltage indicator
Low battery
voltage indicator
Green: When the door is unlocked
and the light glows green, it means
the door is open.
Red: When the door is locked and
the light glows red, it means the
door is closed.
Red: When the system wakes up,
it will automatically check the
battery voltage. If the voltage is
too low, then the light will ash
in red and there will be a voice
prompt of “Low battery voltage,
please replace all batteries".
Outside forced lock indicator
Outside forced
lock indicator
20
White:
1. When the door is locked and the
light glows in white, it means that
you can enable the outside forced
locking function.
2. Upon the outside forced
function is enabled, the light
will glow in white as soon as the
system wakes up.
Mute mode indicator
Mute mode
indicator
Inside deadlock indicator
1.White: indicates the mute mode
is o.
2.Green: indicates the mute mode
is on.
When the door is under inside
deadlock mode, the keypad will
lock. If you wake up the system
manually, the keypad will show the
combinat ion of “15937 (X)” with a
voice prompt of "inside deadlock
enabled ".
System freezing indicator
Flash three timesFlash twiceFlash once
3 minutes
2 minutes1 minute
If there are consecutive
incorrect inputs of any
of the ngerprint, PIN
code, or key tag 5 times
within 5 minutes, the
system will lock up for 3
minutes.
Attention
Only when waking up
the outside escutcheon
or verifying the identit y
of the user would the
numbers appear.
21
[OPEN/CLOSE] indicator
1. Red light ashing twice: indicates that
the door is locked successfully.
2. Green light ashing tw ice: indicates that
the door is unlocked successfully.
3. Red light ashing once: indicates that
the door is under the deadlock mode.
Infrared sensor unlocking indicator
1.Fast ashing in green: infrared sensor
unlocking is on.
2.Fast ashing in red: infrared sensor
unlocking is o.
8. Troubleshooting
Alert types and methods
Alert to unlock from inside under outside forced lock mode
22
Way to trigger: Upon enabling the outside
deadlock mode, an alert will be triggered
when you unlock the door from inside.
Way to be alerted: Repeat alerts
Way to turn o: The alert will be turned o
once the identity verication is successful.
Low battery voltage alert reminds you to replace the batteries
Way to trigger: When the system wakes
up, it will automat ically check the battery
voltage. If the voltage is too low, then an
alert will be triggered to remind you to
replace the batteries.
Way to be alerted: A voice prompt of
“Low battery voltage, please replace all
batteries" w ill be given when unlocking the
door.
Way to turn o: The alert will be
automatically turned o.
Anti-dismantling alert
1. Way to trigger: The door is pried apart
and the latch bolt is popped up.
Way to be alerted: Repeat alerts.
Way to turn o: Automatically turning o or
successful identity verication.
2. Way to trigger: The outside escutcheon
is pried open and there is a gap of space
between the door and the outside
escutcheon.
Way to be alerted: Repeat alerts.
Way to turn o: Automatically turning o or
successful identity ver icat ion or a normal
way to unlock the door from inside.
Anomalous deadbolt alert
Way to trigger: The deadbolt works
abnormally or a failure in lock ing or
unlocking the door.
Way to be alerted: Repeat alerts
Way to turn o: The alert will be
automatically turned o.
23
Other errors
Facial recognition being consistently triggered
Facial recognition can be consistently triggered
if there are objects within 80 cm*. Those objects
might be shoe cabinets, vases , walls, neighbor's
door or p eople wa lking in the corridor, etc . To solve
this problem, it is advised to rstly remove the
possible obstacles, otherwise press 060# to set the
detec tion range to 60 cm.
*The ultrasonic sensor detec tion ranges are for the
80cm
F
Facial recognition failures
Identifying: Facial recognition captures information about the shape of
people's faces, especially the distinctive features like eyes, nose and
mouth. Covering those areas with a mask, cap or other objects may cause
recognition failure.
Lighting: Exposed to strong light may contr ibute to failed recognition,
like the front escutcheon is exposed to direct sunlight and the users
stand with their back to the sun.
current version and may be subject to change later
due to softwa re update. The default dete ction range
is set to 80 cm.
Misrecognition: The fac ial recognition could be fooled by twins or people
who look alike.
Ultrasonic sensor failures
If the ultrasonic sensor is not working properly and lead to a failure in
enabling facial recognit ion, you can wake the keypad to enable it.
Users wearing clothing made of uy fabrics would result in failed
ultrasonic detection and facial recognition since the ultrasonic wave may
be absorbed by such materials. In that case, you can wake the keypad to
enable facial recognition or unlock the door with other methods.
24
How to charge EasyKey in an emergency
When th e batte ry volt age is low, a nd the
door cannot be opened from
outs ide, you can power up the lock by
plugg ing 5V power bank into the micro
USB. Af ter the door is unlocked, please
replace the bat teries inst antly.
If the sy stem cra sh occurs and the door
Reboot and emergency
power supply interface
can not b e unlocked from out side, please
press a nd relea se the re boot but ton to
restart the system.
How to replace batteries
To keep the batteries running longe r and
save you from repl acing t he batteries
repeatedly, the lo ck is power ed by 1.5V
alkaline bat teri es and ca n contain eight
batteries at the same time.
Battery
cover button
Battery
cover buckle
The battery compar tment is in the lower
part of the inside escutcheon. Press the
button near the botto m of the ins ide
escutcheon, then remove the battery
cover. By pushing the batter y cover
buckle upwards , you can pull the batter y
compartment out and replace the batteries.
Attention
The operating voltage for this model is 12 V, so eight batteries are needed for each
battery replacement.
25
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips
N.V. and are used under license. This product has been manufactured by and is sold
under the responsibility of Shenzhen Conex Intelligent Technology Co., Ltd, and
Shenzhen Conex Intelligent Technology Co., Ltd is the warrantor in relation to this
product.
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