All rights reserved. Specifications are subject to change without notice. Trademarks are the
property of Koninklijke Philips Electronics N.V. or their respective owners.
TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust
earlier supplies accordingly.
PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Philips Electronics N.V.
All rights reserved. Specifications are subject to change without notice. Trademarks are the
property of Koninklijke Philips Electronics N.V. or their respective owners.
TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust
earlier supplies accordingly.
PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Philips Electronics N.V.
2017-Mar-17
1. Product information
1.1 Product Fiche
43PUS6401
• Energy Efficiency Class : A
• Visible Screen Size : 108 cm / 43 inch
• On Mode Power Consumption (W) : 67 W
• Annual Energy Consumption (kWh) * : 98 kWh
• Standby Power Consumption (W) ** : 0.30 W
• Display Resolution (Pixels) : 3840 x 2160p
43PUS6501
• Energy Efficiency Class : B
• Visible Screen Size : 108 cm / 43 inch
• On Mode Power Consumption (W) : 77 W
• Annual Energy Consumption (kWh) * : 112 kWh
• Standby Power Consumption (W) ** : 0.30 W
• Display Resolution (Pixels) : 3840 x 2160p
49PUS6401
• Energy Efficiency Class : A
• Visible Screen Size : 123 cm / 49 inch
• On Mode Power Consumption (W) : 87 W
• Annual Energy Consumption (kWh) * : 127 kWh
• Standby Power Consumption (W) ** : 0.30 W
• Display Resolution (Pixels) : 3840 x 2160p
49PUS6561
• Energy Efficiency Class : B
• Visible Screen Size : 123 cm / 49 inch
• On Mode Power Consumption (W) : 99 W
• Annual Energy Consumption (kWh) * : 144 kWh
• Standby Power Consumption (W) ** : 0.30 W
• Display Resolution (Pixels) : 3840 x 2160p
55PUS6401
• Energy Efficiency Class : A
• Visible Screen Size : 139 cm / 55 inch
• On Mode Power Consumption (W) : 91 W
• Annual Energy Consumption (kWh) * : 133 kWh
• Standby Power Consumption (W) ** : 0.30 W
• Display Resolution (Pixels) : 3840 x 2160p
55PUS6561
• Energy Efficiency Class : A
• Visible Screen Size : 139 cm / 55 inch
• On Mode Power Consumption (W) : 105 W
• Annual Energy Consumption (kWh) * : 153 kWh
• Standby Power Consumption (W) ** : 0.30 W
• Display Resolution (Pixels) : 3840 x 2160p
1.2 Power
• Mains power : AC 220-240V +/-10%
• Ambient temperature : 5°C to 35°C
• Power saving features : Eco mode, Picture mute (for radio), Auto switch-off timer, Eco settings menu.
1.3 Operating System
Android OS :
Android Lollipop 5.1
1.4 Reception
• Aerial input : 75 ohm coaxial (IEC75)
• Tuner bands : Hyperband, S-Channel, UHF, VHF
• DVB : DVB-T2, DVB-C (cable) QAM
• Analogue video playback : SECAM, PAL
• Digital video playback : MPEG2 SD/HD (ISO/IEC13818-2), MPEG4 SD/HD (ISO/IEC 14496-10)
• Digital audio playback (ISO/IEC 13818-3)
• Satellite aerial input : 75 ohm F-type
• Input frequency range : 950 to 2150MHz
• Input level range : 25 to 65 dBm
• DVB-S/S2 QPSK, symbol rate 2 to 45M symbols,SCPC and MCPC
• LNB : DiSEqC 1.0, 1 to 4 LNBs supported, Polarity selection 14/18V, Band selection 22kHz, Tone burst mode, LNB current
300mA max
3.2.1 Rear Cover
Warning: Disconnect the mains power cord before removing the rear cover.
1. Remove fixation screws [1] that secure the base assy, pull out the base assy from the set
2. Remove the fixation screws [2], [3] and [4] that secure the rear cover
3. Unplug the connector [5] from SSB, then gently lift the rear cover from the TV. Make sure that wires and cables are not damaged while lifting the rear
cover from the set.
Rear cover removal[1]
Rear cover removal[2]
3.2.2 AmbiLight Panel
1. Gently release the clamps and unplug the connectors [4] that secure the ambilight panels. Release the clips from the FFC connector that connect with
the keyboard [5].
2. Lift the AmbiLight panel from the rear cover. Make sure that wires and flat foils are not damaged while lifting the ambilight panel from the rear cover.
Ambilight and Keyboard removal
3.2.3 Keyboard Control Unit
1. Release the connectors [2] and [3] from the keyboard control panel.
2. Remove all the fixation screws from the keyboard control panel [1] and take it out from the Back cover.
When defective, replace the whole unit.
3.2.4 Small Signal Board (SSB)
Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the
SSB.
1. Release the clips from the LVDS connector that connect with the SSB[1].
Caution: be careful, as these are very fragile connectors!
1. Unplug all other connectors [2] .
3. Remove all the fixation screws from the SSB [3].
4. The SSB can now be shifted from side connector cover, then lifted and taken out of the I/O bracket.
3.2.5 Power Supply Unit (PSU)
Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the
PSU.
1. Gently unplug all connectors from the PSU.
2. Remove all fixation screws from the PSU.
3. The PSU can be taken out of the set now.
3.2.6 IR board Control Unit
1. Remove the fixation screws [1] from the stand bracket, pull out the assy from the set.
3. Carefully Releas the cover secured by clips, then unplug the connector [2] from the IR/LED board. The IR/LED Board can now be lifted and
taken out from the cover.
IR/LED Board removal[1] IR/LED Board removal[2]
3.2.7 Speakers
1. Gently release the tapes that secure the speaker cables.
2. Unplug the speaker connector from the SSB.
3. Take the speakers out.
When defective, replace the both units.
3.2.8 WIFI module
1. Unplug the connector from the SSB..
2. Remove fixation screw that secure the WIFI module,
When defective, replace the whole unit.
3.2.9 LCD Panel
1. Remove the SSB as described earlier.
2. Remove the PSU as described earlier.
3. Remove the keyboard control panel as described earlier.
4. Remove the stand bracket as d escribed earlier.
5. Remove the IR/LED as described earlier.
6. Remove the fixations screws that fix the metal clamps to the front bezel. Take out those clamps.
7. Remove all other metal parts not belonging to the panel.
8. Lift the LCD Panel from the bezel.
When defective, replace the whole unit.
3.3 Assembly/Panel Removal (for 72x2 series))
3.3.1 IR/LED Board
1. Remove the fixation screws [1] from the stand bracket
2. The IR/LED Board catch on the Back cover, need to slide it just like sliding out the battery door in the Remoter Control. Be kindly noted, the arrow [2]
indicates the direction to slide out the IR/LED module.
3. After carefully pull out the assy from the set, then unplug the connector [3] from the IR/LED board. The IR/LED Board can now be lifted and taken out
from the cover
IR/LED Board removal[1] IR/LED Board removal[2]
3.3.2 Stand
1.Remove the screws [1] that secure the black plastic and, gently remove the black plastic casing that covers the stand bracket
2. Remove the Allen screws [2] that secure the stand bracket and, pull out the stand downwards from the set,
Stand removal[1]
Stand removal[2]
3.3.3 Rear Cover
1. Remove the fixation screws [1,2,3] that secure the rear cover.
2. Unplug the connector [4] from SSB. Then lift the rear cover from the TV. Make sure that wires and flat foils are not damaged while lifting the rear cover
from the set.
Rear cover removal[2]
Rear cover removal[1]
3.3.4 AmbiLight Panel
1. Gently release the clamps and unplug the two connectors [5] that secure the ambilight panels. Release the clips from the FFC connector that connect
with the keyboard [4].
2. Lift the AmbiLight panel from the rear cover. Make sure that wires and flat foils are not damaged while lifting the ambilight panel from the rear cover.
Ambilight and Keyboard removal
3.3.5 Keyboard Control Unit
1. Release the connectors [2] and [3] from the keyboard control panel.
2. Remove all the fixation screws from the keyboard control panel [1] and take it out from the Back cover.
When defective, replace the whole unit.
3.3.6 Small Signal Board (SSB)
Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the
SSB.
1. Release the clips from the LVDS connector that connect with the SSB[1].
Caution: be careful, as these are very fragile connectors!
4. Unplug all other connectors [2] .
3. Remove all the fixation screws from the SSB [3].
4. The SSB can now be shifted from side connector cover, then lifted and taken out of the I/O bracket.
3.3.7 Power Supply Unit (PSU)
Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the
PSU.
1. Gently unplug all connectors from the PSU.
5. Remove all fixation screws from the PSU.
3. The PSU can be taken out of the set now.
3.3.8 LED Logo Board
1. Remove the fixation screws [1] from the bracket, pull out the assy from the set.
2. Carefully Releas the cover secured by clips, then unplug the connector [2] from the LED Logo board. The LED Logo board can now be lifted and taken
out from the cover.
4. Service Modes
4.1 Service Modes
The Service Mode feature is split into following parts:
Service Alignment Mode (SAM).
Factory Mode.
Customer Service Mode (CSM).SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set.
SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set. Some features are:
Make alignments (e.g. White Tone), reset the error buffer(SAM and Factory Mode).
Display information (“SAM” indication in upper right corner of screen, error buffer, software version, operating hours,options and option codes,
sub menus).
The CSM is a Service Mode that can be enabled by the consumer. The CSM displays diagnosis information, which the customer can forward to the
dealer or call centre. In CSM mode, “CSM”, is displayed in the top right corner of the screen. The information provided in CSM and the purpose of
CSM is to:
Increase the home repair hit rate.
Decrease the number of nuisance calls.
Solved customers’ problem without home visit.
Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service
modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).
4.2 Service Alignment Mode (SAM)
Purpose
To modify the NVM.
To display/clear the error code buffer.
To perform alignments.
Specifications
Operation hours counter (maximum five digits displayed).
Software version, error codes, and option settings display.
Error buffer clearing.
Option settings.
Software alignments (White Tone).
NVM Editor.
Set screen mode to full screen (all content is visible).
How to Activate SAM
To activate SAM, use one of the following methods:
Press the following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO/OK” button. Do not allow the
display to time out between entries while keying the sequence.
Or via ComPair.
After entering SAM, the following items are displayed,
with “SAM” in the upper right corner of the screen to indicate that the television is in Service Alignment Mode.
How to Navigate
In the SAM menu, select menu items with the UP/DOWN keys on the remote control transmitter. The selected item will be indicated. When not
all menu items fit on the screen, use the UP/DOWN keys to display the next/previous menu items.
With the “LEFT/RIGHT” keys, it is possible to:
– (De) activate the selected menu item.
– (De) activate the selected sub menu.
– Change the value of the selected menu item.
When you press the MENU button once while in top level SAM, the set will switch to the normal user menu (with the SAM mode still active in the
background).
How to Store SAM Settings
To store the settings changed in SAM mode (except the RGB Align settings), leave the top level SAM menu by using the POWER button on the
remote control transmitter or the television set. The mentioned exceptions must be stored separately via the STORE button.
How to Exit SAM
Use one of the following methods:
Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.
Via a standard RC-transmitter, key in “00” sequence.
Note: When the TV is switched “off” by a power interrupt while in SAM, the TV will show up in “normal operation mode” as soon as the power is
supplied again. The error buffer will not be cleared.
SAM mode overview
4.3 Factory mode:
Purpose
To perform extended alignments.
Specifications
Displaying and or changing Panel ID information.
Displaying and or changing Tuner ID information.
Error buffer clearing.
Various software alignment settings.
Testpattern displaying.
Public Broadcasting Service password Reset.
etc.
How to Activate the Factory mode
To activate the Factory mode, use the following method:
Press the following key sequence on the remote control transmitter: from the “menu/ho me” press “1999”, directly followed by the
“Back/Return” button. Do not allow the display to time out between entries while keying the sequence. After entering the Factory mode, we can see many items displayed,use the UP/D OWN keys to display the next/previous menu items
Factory mode overview
How to Exit the Factory mode
Use one of the following methods:
Select EXIT_FACTORY from the menu and press the “OK” button.
Note: When the TV is switched “off” by a power interrupt, or normal switch to “stand-by” while in the factory mode, the TV will show up in “normal
operation mode” as soon as the power is supplied again. The error buffer will not be cleared.
4.4 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and information on the TVs operation settings.The call centre can instruct the customer (by
telephone) to enter CSM in order to identify the status of the set.This helps the call centre to diagnose problems and failures in the TV set before
making a service call.
The CSM is a read-only mode; therefore, modifications are not possible in this mode.
Specifications
Ignore “Service unfriendly modes”.
Line number for every
line (to make CSM language independent).
Set the screen mode to full
screen (all contents on screen is visible).
After leaving the Customer Service Mode, the original settings are restored.
Possibility to use “CH+” or “CH-” for channel surfing, or enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out
between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed. use the Right/Left keys
to display the next/previous menu items
Note: Activation of the CSM is only possible if there is no (user) menu on the screen!
CSM Overview
How to Navigate
By means of the “CURSOR-DOWN/UP” knob (or the scroll wheel) on the RC-transmitter, can be navigated through the menus.
How to Exit CSM
To exit CSM, use one of the following methods.
Press the MENU/HOME button on the remote control transmitter.
Press the POWER button on the remote control transmitter.
Press the POWER button on the television set.
5. Software Upgrading, Error code and Panel Code
5.1 Software Upgrading
Step 1: Ready for F/W Upgrade
1. Rename the software as “autorun.upg”
Prepare a USB memory.
2.
3. Copy the software to USB flash disk(root directory).
Note the version of this F/W before you change the software file name.
Step 2: F/W Upgrade
1. Plug the USB memory on the USB port on the side I/O port of TV (Please connect to USB 2.0 port, not recommend USB3.0 port)
2.
AC on (Power plug)
3. TV will upgrade automatically as detect the software
4. Press OK to start software upgrade
5. Upgrade in progress
Step 3: Check the SW version
1. After burning software, TV will restart
Press “Menu+1999+back”, enter Factory mode to check if the software version is correct
2.
Caution: Please make sure that software upgrade is finished before unplug the USB and AC power!
5.2 Error Code
5.2.1 Introduction
Error codes are required to indicate failures in the TV set. In principle a unique error code is a vailable for every:
• Activated (SW) protection.
• Failing I2C device.
• General I2C error.
The last five errors, stored in the NVM, are shown in the Service menu’s. This is called the error buffer.
The error code buffer contains all errors detected since the last time the buffer was erased. The buffer is written from left to right. When an error occurs that
is not yet in the error code buffer, it is displayed at the left side and all other errors shift one position to the right.
An error will be added to the buffer if this error differs from any error in the buffer. The last found error is displayed on the left.
An error with a designated error code never leads to a deadlock situation. It must always be diagnosable (e.g. error buffer via OSD or blinking LED).
In case a failure identified by an error code automatically results in other error codes (cause and effect), only the error code of the MAIN failure is displayed.
5.2.2 How to Read the Error Buffer
You can read the error buffer in three ways:
• On screen via the SAM/CSM (if you have a picture).
Example:
– ERROR: 000 000 000 000 000: No errors detected
– ERROR: 013 000 000 000 000: Error code 13 is the last and only detected error
– ERROR: 034 013 000 000 000: Error code 13 was detected first and error code 34 is the last detected (newest) error
• Via the blinking LED procedure (when you have no picture).
5.2.3 Error codes overview
In this chassis only “layer 2” error codes are available and point to problems on the SSB. They are triggered by LED blinking
when CSM is activated. Only the following layer 2 errors are defined:
5.2.4 How to Clear the Error Buffer
The error code buffer is cleared in the following cases:
• By using the CLEAR command in the SAM menu
• By using the CLEAR command in the Factory mode:
• By using the following key sequence on the remote control transmitter: “062599” directly followed by the OK button.
• If the contents of the error buffer have not changed for 50 hours, the error buffer resets automatically.
Note: If you exit SAM by disconnecting the mains from the television set, the error buffer is not reset.
5.3 Panel Code
Press the following key sequence on a standard RC transmitter: “062598” directly followed by MENU and “xxx”, where “xxx” is a 3 digit decimal value
of the panel type: see column “Display Code” in below tab. After resetting the Display Code, restart the set immediately.
The QM17.3E LA is a new chassis launched in Europe in 2017. The whole range is covered by MT5593U+ platform. The major deltas versus its
predecessor support DVB-C; DVB-T/T2; DVB S2, with also USB3.0,WIFI/BT, multi-media, smart TV functionality
The QM17.3E LA chassis comes with the following stylings:
All power supplies are a black box for Service. When defective, a new board must be ordered and the defective one must be returned, unless the main fuse
of the board is broken. Always replace a defective fuse with one with the correct specifications! This part is available in the regular market.
Consult the Philips Service web portal for the order codes of the boards.
Important delta’s with the platform are:
• New power architecture for LED backlight
• “Boost”-signal is now a PWM-signal + continuous variable
The control signals are:
• PS-ON
• Lamp “on/off”
• DIM (PWM) (not for PSDL)
In this manual, no detailed information is available because of design protection issues.
• +8.5V output (standby mode)
• +12 output (on-mode)
• +12V_audio (audio AMP power)
• Output to the display; in case of
- IPB: High voltage to the LCD panel
- PSL and PSLS (LED-driver outputs)
- PSDL (high frequent) AC-current.
6.2.2 Diversity
The diversity in power supply units is mainly determined by the diversity in displays.
The following displays can be distinguished:
• CCFL/EEFL backlight: power panel is conventional IPB
• LED backlight:
- side-view LED without scanning: PSL power panel
- side-view LED with scanning: PSLS power panel
- direct-view LED without 2D-dimming: PSL power panel
- direct-view LED with 2D-dimming: PSDL power panel.
PSL stands for Power Supply with integrated LED-drivers.
PSLS stands for a Power Supply with integrated LED-drivers with added Scanning functionality (added microcontroller).
PSDL stands for a Power Supply for Direct-view LED backlight with 2D-dimming.
6.3 DC/DC Converters
The on-board DC/DC converters deliver the following voltages(depending on set execution):
• +3V5-SB, permanent voltage for the Stand-by Power system and WIFI
• +3V3-STANDBY,voltage for IR/Key board
• +12V, input from the power supply for the panel common(active mode)
• +12V, input from the power supply for LNB supply
• +3V3-EMMC, +V-EMMC-IO, voltage for EMMC when TV on
• +1V5-DDR, +VREF-A2-DQ,, +VREF-A2-CA, voltage for DDR
• TUNER_3V3, supply voltage for tuner
• +5V-SW, input intermediate supply voltage for USB Power
• +12V-AUDIO1 for the AUDIO AMP
• +3.3VA_T2, +1.2V_T2 voltage for Demodulator IC channel decoder
• +3V3-WIFI,voltage for WIFI
6.3.1 Power tree
+3V5-SB
+12V
51 mA at standby mode.
260 mA
+3V5-SB
+3V5-SB
+3V5-SB
+12V
+12V
+12V
+12V
+12V
RT9048GSP
RT9187GSP
RT9193-33GB
G5318RE1D
G5318RE1D
RT7277GSP
RT7297CHZSP
+3V3-WIFI
+3V3-LAN
+3V3-STANDBY
+5V_SW
+5V_SW
+5V_SW
+1V0-VCCK
DV12
+3V3/ +3V3-AVDD
power for RC off
RT8079ZQW
AZ1117D-3.3
46 mA at standby mode.
+1V5-DDR
+3V3_TUNER
27.5 mA
600 mA
WiFi & BT/ VCC
MT5593U+/ AVDD33-ETH
MT5593U+/ AVDD33-STB
MT5593U+/ DDRV
DDR (X 5)/ VDD
TUNER/ TU3.3V
CI/ VCC
USB/ +5V-USB
T-CON/ Panel VCC
AUDIO/ VCC
MT5593U+/ VCCK
MT5593U+/ AVDD10_DDR
DEMOD/ VDD-core
MT5593U+/ AVDD33-LVDS/
VCC-3V3
NT72333/ PWR-3.3V
G9661
+1V0-AVDD
MT5593U+/ AVDD10
Tuner/ VCC for LNB
(Satellite)
NT72333/ Core 1.1V
NT72333/ DDR 1.1V
NT72333/ VDD2.5V
NT72333/ DDR 1.8V
+12V
+12V
+12V
+12V
MP8124DF
G5318RE1D
RT7277GSP
SY8104ADC
+3V3-AVDD
TUNER_LNB
+1V1-NT
+2V5-NT
+1V8-NT
6.3.2 Power layout SSB
Power SSB Top View
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