Philips 50PUT7303 Schematic

Published by Liqin/SC 1821 Quality Subject to modification 3122 785 20770

2018-May-25

2018

property of Koninklijke Philips Electronics N.V. or their respective owners.

TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust

earlier supplies accordingly.

PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Philips Electronics N.V.

Chassis name Platform Model name

TPM18.1A LA MTK5596+NT333

50PUT7303/56

50PUT7303/79

50PUT7303/98

55PUT7303/56

55PUT7303/79

55PUT7303/98

65PUT7303/56

65PUT7303/79

65PUT7303/98

TPM18.1A

Published by Liqin/SC 1821 Quality Subject to modification 3122 785 20770

2018-May-25

2018

property of Koninklijke Philips Electronics N.V. or their respective owners.

TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust

earlier supplies accordingly.

PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Philips Electronics N.V.

1. Product information……….…………………………………………………………………………………3

Precautions, Notes, and Abbreviation List…………….………………………………………………5

3. Mechanical Instructions………………….…………………………………………………………………11

Cable dressing (50" 7303 series)…………….……………………………………………………………11

Cable dressing (55” 7303 series)……………………………………………………………………………12

Cable dressing (65" 7303 series)…………….……………………………………………………………13

Assembly/Panel Removal ……………………………………………………………………………………14

4. Service Modes…………….……………….……………….……………………………………………..18

5. Software upgrading, Error Code and Set Option Code………...………………………………..22

6. Trouble Shooting……………………………………………...……………………………………………..28

7. Electrical Diagram…..………………….………………………………………………………………31

8. IC Data Sheet……...…………………………………………………………………………….…..35

9. Circuit Diagrams……………...………………………………………………………………………….40

9.1 715G9309 PSU……………………………………………………………………..……………………40

9.2 715G9325 PSU……………………………………………………………………..……………………44

9.3 715G8579 SSB………………………………………………………………………..…………………49

9.4 715G8623 IR/LED Panel………………………………………………………………………71

9.5 715G8555 Keyboard control panel………………………………..………………………………. 72

9.6 715G7004 AMBI Panel………………………………………………..………………………………74

9.7 715G7006 AMBI Panel…………………………………………………………..………………………76

9.8 715G7007 AMBI Panel…………………………………………………………………………..……. 78

9.9 715G7008 AMBI Panel………………………………………………..………………………………80

9.10 715G7865 AMBI Panel………………………………………………..………………………………84

10. Styling Sheets……………...………………………………………………………………………….86

10.1

7303 series 50/55.………………………………………………………………………………. 86

10.2

7303 series 65”…….………………………………………………………………………………. 87

1. Product information

Product information is subject to change without notice.

For detailed product information, please visit

www.philips.com/support

Display Type

Diagonal screen size

 108 cm / 43 inch

 126 cm / 50 inch

 139 cm / 55 inch

 164 cm / 65 inch

Display resolution

 3840 x 2160

Display Input Resolution

Video formats

Resolution – Refresh rate

 480i – 60 Hz

 480p– 60 Hz

 576i – 50 Hz

 576p– 50 Hz

 720p– 50 Hz, 60 Hz

 1080i– 50 Hz, 60 Hz

 1080p– 24 Hz, 25 Hz, 30 Hz

 2160p– 24 Hz, 25 Hz, 30 Hz, 50 Hz, 60 Hz

Computer formats

Resolutions (amongst others)

 640 x 480p – 60Hz

 800 x 600p – 60Hz

 1024 x 768p – 60Hz

 1280 x 768p – 60Hz

 1360 x 765p – 60Hz

 1360 x 768p – 60Hz

 1280 x 1024p – 60Hz

 1920 x 1080p – 60Hz

 3840 x 2160p –24 Hz, 25 Hz, 30 Hz, 50 Hz, 60 Hz

Connectivity

Common

TV Side

 Common Interface slot: CI+/CAM

 USB 1 – USB 2.0

 USB 2 – USB 3.0

 Headphones – Stereo mini-jack 3.5mm

 HDMI 1 in – ARC – MHL – Ultra HD – HDR

 HDMI 2 in – ARC –Ultra HD – HDR

TV Bottom

 Audio out – Optical Toslink

 Network LAN – RJ45

 YPbPr, L/R

 HDMI 4 in – ARC

 HDMI 3 in - ARC

 Antenna(75 ohm)

OLED973 Series

TV Bottom

 Common Interface slot: CI+/CAM

 USB 1 – USB 2.0

 USB 2 – USB 3.0

 Headphones – Stereo mini-jack 3.5mm

 HDMI 1 in – ARC – MHL – Ultra HD – HDR

 HDMI 2 in – ARC –Ultra HD – HDR

 Audio out – Optical Toslink

 Network LAN – RJ45

 YPbPr, L/R

 HDMI 4 in – ARC

 HDMI 3 in - ARC

 Antenna(75 ohm)

 Satellite tuner

Sound

 Output power (RMS): 20W

 Dolby Audio

 DTS Premium Sound ™

Multimedia

Connections

 USB 2.0 / USB 3.0

 Ethernet LAN RJ-45

 Wi-Fi 802.11a/b/g/n/ac (built-in)

BT 4.2 (* Your TV doesn't support Bluetooth

subwoofer/speakers/headphones)

Supported USB file systems

 FAT 16, FAT 32, NTFS

Playback formats

 Video Codecs : AVI,MKV,H264/MPEG-4 AVC,MPEG-1,

MPEG-2, MPEG-4,WMV9/VC1,HEVC

 Audio Codecs : AAC,MP3,WAV,WMA(v2 up to

v9.2),WMA-PRO(v9 and v10)

 Subtitles :

– Formats : SRT,SUB,TXT,SMI

– Character encodings : UTF-8,Central Europe and

Eastern Europe (Windows-1250), Cyrillic

(Windows-1251),Greek (Windows-1253),Turkish

(Windows-1254),Western Europe (Windows-1252)

 Image Codecs : JPEGGIF, PNG, BMP

 Limitations :

– Maximum supported total bit rate for a media file is

30Mbps.

– Maximum supported video bit rate for a media file is

20Mbps.

– MPEG-4 AVC(H.264) is supported up to High Profile @

L5.1.

– H.265(HEVC) is supported upto Main / Main 10 Profile

up to Level 5.1

Supported media server software(DMS)

– You can use any DLNA V1.5 certified media server

software(DMS class)

– You can use the Philips TV Remote app (iOS and

Android) on mobile devices.

Performance may vary, depending on the capabilities of the

mobile device and the software used.

2. Precautions, Notes, and

Abbreviation List

2.1 Safety Instructions

Safety regulations require the following during a repair:

 Connect the set to the Mains/AC Power via an isolation

transformer (> 800 VA).

 Replace safety components, indicated by the symbol 

only by components identical to the original ones. Any

other component substitution (other than original type)

may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must

be returned in its original condition. Pay in particular

attention to the following points:

 Route the wire trees correctly and fix them with the

mounted cable clamps.

 Check the insulation of the Mains/AC Power lead for

external damage.

 Check the strain relief of the Mains/AC Power cord for

proper function.

 Check the electrical DC resistance between the

Mains/AC Power plug and the secondary side (only for

sets that have a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire

between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the “on” position

(keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the

Mains/AC Power plug and the metal shielding of the

tuner or the aerial connection on the set. The reading

should be between 4.5 M  and 12 M.

4. Switch “off” the set, and remove the wire between the

two pins of the Mains/AC Power plug.

 Check the cabinet for defects, to prevent touching of any

inner parts by the customer.

2.2 Warnings

 All ICs and many other semiconductors are susceptible

to electrostatic discharges (ESD ). Careless handling

during repair can reduce life drastically. Make sure that,

during repair, you are connected with the same potential

as the mass of the set by a wristband with resistance.

Keep components and tools also at this same potential.

 Be careful during measurements in the high voltage

section.

 Never replace modules or other components while the

unit is switched “on”.

 When you align the set, use plastic rather than metal

tools. This will prevent any short circuits and the danger

of a circuit becoming unstable.

2.3 Notes

2.3.1 General

 Measure the voltages and waveforms with regard to the

chassis (= tuner) ground ( ), or hot ground ( ),

depending on the tested area of circuitry. The voltages

and waveforms shown in the diagrams are indicative.

Measure them in the Service Default Mode with a colour

bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless

stated otherwise) and picture carrier at 475.25 MHz for

PAL, or 61.25 MHz for NTSC (channel 3).

 Where necessary, measure the waveforms and voltages

with ( ) and without ( ) aerial signal. Measure the

voltages in the power supply section both in normal

operation ( ) and in stand-by ( ). These values are

indicated by means of the appropriate symbols.

2.3.2 Schematic Notes

 All resistor values are in ohms, and the value multiplier is

often used to indicate the decimal point location (e.g. 2K2

indicates 2.2 k).

 Resistor values with no multiplier may be indicated with

either an “E” or an “R” (e.g. 220E or 220R indicates 220

).

 All capacitor values are given in micro-farads (µ = x10

-6

nano-farads (n = x10

-9

), or pico-farads (p = x10

-12

 Capacitor values may also use the value multiplier as the

decimal point indication (e.g. 2p2 indicates 2.2 pF).

 An “asterisk” (*) indicates component usage varies. Refer

to the diversity tables for the correct values.

 The correct component values are listed on the Philips

Spare Parts Web Portal.

2.3.3 Spare parts

For the latest spare part overview, consult your Philips

Spare Part web portal.

2.3.4 BGA (Ball Grid Array) ICs

Introduction

For more information on how to handle BGA devices, visit

this URL: http://www.atyourservice-magazine.com.

Select

“Magazine”, then go to “Repair downloads”. Here you will

find Information on how to deal with BGA-ICs.

BGA Temperature Profiles

For BGA-ICs, you must use the correct temperature-profile.

Where applicable and available, this profile is added to the

IC Data Sheet information section in this manual.

2.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be

respected by the workshop during a repair:

 Use only lead-free soldering tin. If lead-free solder paste

is required, please contact the manufacturer of your

soldering equipment. In general, use of solder paste

within workshops should be avoided because paste is

not easy to store and to handle.

 Use only adequate solder tools applicable for lead-free

soldering tin. The solder tool must be able:

– To reach a solder-tip temperature of at least 400°C.

– To stabilize the adjusted temperature at the solder-tip.

– To exchange solder-tips for different applications.

 Adjust your solder tool so that a temperature of around

360°C - 380°C is reached and stabilized at the solder

joint. Heating time of the solder-joint should not exceed ~

4 sec. Avoid temperatures above 400°C, otherwise

wear-out of tips will increase drastically and flux-fluid will

be destroyed. To avoid wear-out of tips, switch “off”

unused equipment or reduce heat.

 Mix of lead-free soldering tin/parts with leaded soldering

tin/parts is possible but PHILIPS recommends strongly to

avoid mixed regimes. If this cannot be avoided, carefully

clear the solder-joint from old tin and re-solder with new

tin.

2.3.6 Alternative BOM identification

It should be noted that on the European Service website,

“Alternative BOM” is referred to as “Design variant”.

The third digit in the serial number (example:

AG2B0335000001) indicates the number of the alternative

B.O.M. (Bill Of Materials) that has been used for producing

the specific TV set. In general, it is possible that the same

TV model on the market is produced with e.g. two different

types of displays, coming from two different suppliers. This

will then result in sets which have the same CTN

(Commercial Type Number; e.g. 28PW9515/12) but which

have a different B.O.M. number.

By looking at the third digit of the serial number, one can

identify which B.O.M. is used for the TV set he is working

with. If the third digit of the serial number contains the

number “1” (example: AG1B033500001), then the TV set

has been manufactured according to B.O.M. number 1. If

the third digit is a “2” (example: AG2B0335000001), then

the set has been produced according to B.O.M. no. 2. This

is important for ordering the correct spare parts!

For the third digit, the numbers 1...9 and the characters

A...Z can be used, so in total: 9 plus 26= 35 different

B.O.M.s can be indicated by the third digit of the serial

number.

Identification: The bottom line of a type plate gives a

14-digit serial number. Digits 1 and 2 refer to the production

centre (e.g. SN is Lysomice, RJ is Kobierzyce), digit 3 refers

to the B.O.M. code, digit 4 refers to the Service version

change code, digits 5 and 6 refer to the production year,

and digits 7 and 8 refer to production week (in example

below it is 2010 week 10 / 2010 week 17). The 6 last digits

contain the serial number.

Figure 3-1 Serial number (example)

2.3.7 Board Level Repair (BLR) or Component Level

Repair (CLR)

If a board is defective, consult your repair procedure to

decide if the board has to be exchanged or if it should be

repaired on component level.

If your repair procedure says the board should be

exchanged completely, do not solder on the defective board.

Otherwise, it cannot be returned to the O.E.M. supplier for

back charging!

2.3.8 Practical Service Precautions

 It makes sense to avoid exposure to electrical shock.

While some sources are expected to have a possible

dangerous impact, others of quite high potential are of

limited current and are sometimes held in less regard.

 Always respect voltages. While some may not be

dangerous in themselves, they can cause unexpected

reactions that are best avoided. Before reaching into a

powered TV set, it is best to test the high voltage

insulation. It is easy to do, and is a good service

precaution.

2.4 Abbreviation List

0/6/12 SCART switch control signal on A/V board.

0 = loop through (AUX to TV),6 = play 16 :

9 format, 12 = play 4 : 3 format

DNR Digital Noise Reduction: noise reduction

feature of the set

AARA Automatic Aspect Ratio Adaptation:

algorithm that adapts aspect ratio to

remove horizontal black bars; keeps the

original aspect ratio

ACI Automatic Channel Installation: algorithm

that installs TV channels directly from a

cable network by means of a predefined

TXT page

ADC Analogue to Digital Converter

AFC Automatic Frequency Control: control

signal used to tune to the correct

frequency

AGC Automatic Gain Control: algorithm that

ontrols the video input of the feature box

AM Amplitude Modulation

AP Asia Pacific

AR Aspect Ratio: 4 by 3 or 16 by 9

ASF Auto Screen Fit: algorithm that adapts

aspect ratio to remove horizontal black

bars without discarding video information

ATSC Advanced Television Systems Committee,

the digital TV standard in the USA

ATV See Auto TV

Auto TV A hardware and software control system

that measures picture content, and adapts

image parameters in a dynamic way

AV External Audio Video

AVC Audio Video Controller

AVIP Audio Video Input Processor

B/G Monochrome TV system. Sound carrier

distance is 5.5 MHz

BDS Business Display Solutions (iTV)

BLR Board-Level Repair

BTSC Broadcast Television Standard Committee.

Multiplex FM stereo sound system,

originating from the USA and used e.g. in

LATAM and AP-NTSC countries

B-TXT Blue TeleteXT

C Centre channel (audio)

CEC Consumer Electronics Control bus: remote

control bus on HDMI connections

CL Constant Level: audio output to connect

with an external amplifier

CLR Component Level Repair

ComPair Computer aided rePair

CP Connected Planet / Copy Protection

CSM Customer Service Mode

CTI Color Transient Improvement: manipulates

steepness of chroma transients

CVBS Composite Video Blanking and

Synchronization

DAC Digital to Analogue Converter

DBE Dynamic Bass Enhancement: extra low

frequency amplification

DCM Data Communication Module. Also

referred to as System Card or Smartcard

(for iTV).

DDC See “E-DDC”

D/K Monochrome TV system. Sound carrier

distance is 6.5 MHz

DFI Dynamic Frame Insertion

DFU Directions For Use: owner's manual

DMR Digital Media Reader: card reader

DMSD Digital Multi Standard Decoding

DNM Digital Natural Motion

DRAM Dynamic RAM

DRM Digital Rights Management

DSP Digital Signal Processing

DST Dealer Service Tool: special remote control

designed for service technicians

DTCP Digital Transmission Content Protection; A

protocol for protecting digital audio/video

content that is traversing a high speed

serial bus, such as IEEE-1394

DVB-C Digital Video Broadcast - Cable

DVB-T Digital Video Broadcast - Terrestrial

DVD Digital Versatile Disc

DVI(-d) Digital Visual Interface (d= digital only)

E-DDC Enhanced Display Data Channel (VESA

standard for communication channel and

display). Using E-DDC, the video source

can read the EDID information form the

display.

EDID Extended Display Identification Data

(VESA standard)

EEPROM Electrically Erasable and Programmable

Read Only Memory

EMI Electro Magnetic Interference

EPG Electronic Program Guide

EPLD Erasable Programmable Logic Device

EU Europe

EXT EXTernal (source), entering the set by

SCART or by cinches (jacks)

FDS Full Dual Screen (same as FDW)

FDW Full Dual Window (same as FDS)

FLASH FLASH memory

FM Field Memory or Frequency Modulation

FPGA Field-Programmable Gate Array

FTV Flat TeleVision

Gb/s Giga bits per second

G-TXT Green TeleteXT

H H_sync to the module

HD High Definition

HDD Hard Disk Drive

HDCP High-bandwidth Digital Content Protection:

A “key” encoded into the HDMI/DVI signal

that prevents video data piracy. If a source

is HDCP coded and connected via

HDMI/DVI without the proper HDCP

decoding, the picture is put into a “snow

vision” mode or changed to a low

resolution. For normal content distribution

the source and the display device must be

enabled for HDCP “software key”

decoding.

HDMI High Definition Multimedia Interface

HP HeadPhone

I Monochrome TV system. Sound carrier

distance is 6.0 MHz

C Inter IC bus

D Inter IC Data bus

S Inter IC Sound bus

IF Intermediate Frequency

IR Infra Red

IRQ Interrupt Request

ITU-656 The ITU Radio communication Sector

(ITU-R) is a standards body subcommittee

of the International Telecommunication

Union relating to radio communication.

ITU-656 (a.k.a. SDI), is a digitized video

format used for broadcast grade video.

Uncompressed digital component or digital

composite signals can be used. The SDI

signal is self-synchronizing, uses 8 bit or

10 bit data words, and has a maximum

data rate of 270 Mbit/s, with a minimum

bandwidth of 135 MHz.

iTV Institutional TeleVision; TV sets for hotels,

hospitals etc.

LS Last Status; The settings last chosen by

the customer and read and stored in RAM

or in the NVM. They are called at start-up

of the set to configure it according to the

customer's preferences

LATAM Latin America

LCD Liquid Crystal Display

LED Light Emitting Diode

L/L' Monochrome TV system. Sound carrier

distance is 6.5 MHz. L' is Band I, L is all

bands except for Band I

LPL LG.Philips LCD (supplier)

LS Loudspeaker

LVDS Low Voltage Differential Signalling

Mbps Mega bits per second

M/N Monochrome TV system. Sound carrier

distance is 4.5 MHz

MHEG Part of a set of international standards

related to the presentation of multimedia

information, standardised by the

Multimedia and Hypermedia Experts

Group. It is commonly used as a language

to describe interactive television services

MIPS Microprocessor without Interlocked

Pipeline-Stages; A RISC-based

microprocessor

MOP Matrix Output Processor

MOSFET Metal Oxide Silicon Field Effect Transistor,

switching device

MPEG Motion Pictures Experts Group

MPIF Multi Platform InterFace

MUTE MUTE Line

MTV Mainstream TV: TV-mode with Consumer

TV features enabled (iTV)

NC Not Connected

NICAM Near Instantaneous Compounded Audio

Multiplexing. This is a digital sound system,

mainly used in Europe.

NTC Negative Temperature Coefficient,

non-linear resistor

NTSC National Television Standard Committee.

Color system mainly used in North

America and Japan. Color carrier NTSC

M/N= 3.579545 MHz, NTSC 4.43=

4.433619 MHz (this is a VCR norm, it is

not transmitted off-air)

NVM Non-Volatile Memory: IC containing TV

related data such as alignments

O/C Open Circuit

OSD On Screen Display

OAD Over the Air Download. Method of software

upgrade via RF transmission. Upgrade

software is broadcasted in TS with TV

channels.

OTC On screen display Teletext and Control;

also called Artistic (SAA5800)

P50 Project 50: communication protocol

between TV and peripherals

PAL Phase Alternating Line. Color system

mainly used in West Europe (colour carrier

= 4.433619 MHz) and South America

(colour carrier PAL M = 3.575612 MHz and

PAL N = 3.582056 MHz)

PCB Printed Circuit Board (same as “PWB”)

PCM Pulse Code Modulation

PDP Plasma Display Panel

PFC Power Factor Corrector (or

Pre-conditioner)

PIP Picture In Picture

PLL Phase Locked Loop. Used for e.g. FST

tuning systems. The customer can give

directly the desired frequency

POD Point Of Deployment: a removable CAM

module, implementing the CA system for a

host (e.g. a TV-set)

POR Power On Reset, signal to reset the uP

PSDL Power Supply for Direct view LED

backlight with 2D-dimming

PSL Power Supply with integrated LED drivers

PSLS Power Supply with integrated LED drivers

with added Scanning functionality

PTC Positive Temperature Coefficient,

non-linear resistor

PWB Printed Wiring Board (same as “PCB”)

PWM Pulse Width Modulation

QRC Quasi Resonant Converter

QTNR Quality Temporal Noise Reduction

QVCP Quality Video Composition Processor

RAM Random Access Memory

RGB Red, Green, and Blue. The primary color

signals for TV. By mixing levels of R, G,

and B, all colors (Y/C) are reproduced.

RC Remote Control

RC5 / RC6 Signal protocol from the remote control

receiver

RESET RESET signal

ROM Read Only Memory

RSDS Reduced Swing Differential Signalling data

interface

R-TXT Red TeleteXT

SAM Service Alignment Mode

S/C Short Circuit

SCART Syndicat des Constructeurs d'Appareils

Radiorécepteurs et Téléviseurs

SCL Serial Clock I

SCL-F CLock Signal on Fast I

C bus

SD Standard Definition

SDA Serial Data I

SDA-F DAta Signal on Fast I

C bus

SDI Serial Digital Interface, see “ITU-656”

SDRAM Synchronous DRAM

SECAM SEequence Couleur Avec Mémoire. Colour

system mainly used in France and East

Europe. Colour carriers = 4.406250 MHz

and 4.250000 MHz

SIF Sound Intermediate Frequency

SMPS Switched Mode Power Supply

SoC System on Chip

SOG Sync On Green

SOPS Self Oscillating Power Supply

SPI Serial Peripheral Interface bus; a 4-wire

synchronous serial data link standard

S/PDIF Sony Philips Digital InterFace

SRAM Static RAM

SRP Service Reference Protocol

SSB Small Signal Board

SSC Spread Spectrum Clocking, used to

reduce the effects of EMI

STB Set Top Box

STBY STand-BY

SVGA 800 × 600 (4:3)

SVHS Super Video Home System

SW Software

SWAN Spatial temporal Weighted Averaging

Noise reduction

SXGA 1280 × 1024

TFT Thin Film Transistor

THD Total Harmonic Distortion

TMDS Transmission Minimized Differential

Signalling

TS Transport Stream

TXT TeleteXT

TXT-DW Dual Window with TeleteXT

UI User Interface

uP Microprocessor

UXGA 1600 × 1200 (4:3)

V V-sync to the module

VESA Video Electronics Standards

Association

VGA 640 × 480 (4:3)

VL Variable Level out: processed audio output

toward external amplifier

VSB Vestigial Side Band; modulation method

WYSIWYR What You See Is What You Record: record

selection that follows main picture and

sound

WXGA 1280 × 768 (15:9)

XTAL Quartz crystal

XGA 1024 × 768 (4:3)

Y Luminance signal

Y/C Luminance (Y) and Chrominance (C)

signal

YPbPr Component video. Luminance and scaled

color difference signals (B-Y and R-Y)

YUV Component video

3. Mechanical Instructions

3.1 Cable Dressing

Cable dressing (50" 7303 series)

Back cover overview (50" 7303 series)

LOUDSP EAKER

(1184)

CN1190

LOUDSP EAKER

(1184)

CN1106

CN1162

CN1110

CN1108

CN601

CN8601

CN9102

IR/LED BOARD

(1056)

MAIN POWER SUPPLY

(1054)

WIFI MODULE

(Wifi02)

ECN1190

SSB (1053)

ECN1108

ECN1110

ECN1161

ECN601

KEY BOARD

(1057)

EXA02

ECN02

ECN1106

Ambilight

(1061)

Ambilight

(1062)

Ambilight

(1061)

Ambilight

(1061)

EXA02

Cable dressing (55” 7303 series)

Back cover overview (55” 7303 series)

LOUDSPEAKER

(1184)

CN1190

LOUDSPEAKER

(1184)

CN1106

CN1162

CN1110

CN1108

CN601

CN8601CN9102

IR/LED BOARD

(1056)

MAIN POWER SUPPLY

(1054)

WIFI MODULE

(Wifi02)

ECN1190

SSB (1053)

ECN1108

ECN1110

ECN601

CN603

ECN601

KEY BOARD

(1057)

EXA02

ECN03

ECN1106

Ambilight

(1061)

Ambilight

(1062)

Ambilight

(1061)

Ambilight

(1061)

ECN1161

EXA02

ECN02

Cable dressing (65" 7303 series)

Back cover overview (65" 7303 series)

LOUDSP EAKER

(1184)

CN1190

LOUDSPEAKER

(1184)

CN1106

CN1161

CN1110

CN1108

CN601

CN8601

CN9102

IR/LED BOARD

(1056)

MAIN POWER SUPPLY

(1054)

WIFI MODULE

(Wifi02)

ECN1190

SSB (1053)

ECN1108

ECN1110

ECN1161

ECN601

KEY BOARD

(1057)

EXA02

EXA02-1

ECN02

ECN1106

Ambilight

(1063)

Ambilight

(1063)

Ambilight

(1061)

Ambilight

(1061)

Ambilight

(1061)

Ambilight

(1062)

Ambilight

(1061)

EXA02-1

3.2 Assembly/Panel Removal

3.2.1 Stand/Base removal

Common:

1. Remove the fixation screws [1] that secure the stand.

2. Take the stand bracket out from the set.

3.2.2 IR board Control Unit

Common:

1. Unplug the connector from the SSB.

Caution: be careful, as these are very fragile connectors!

2. Remove all the fixation screws [1] and connector from the IR board control unit.

3. Remove the IR lens, IR board from the DECO_REAR_COVER.

When defective, replace the whole unit.

3.2.3 Rear Cover

Warning: Disconnect the mains power cord before removing the rear cover.

7303series:

1. Remove all fixation screws [2] and [3] that secure the Back cover assy.

2. Unplug the connector [2] that marked by red box below from SSB.

3. Gently lift the rear cover from the TV. Make sure that wires and cables are not damaged while lifting the rear cover from the set.

(7303 series)

2 2 2

2.2.4 Keyboard Control Unit

Caution: be careful, the Keyboard is catch on the Back cover, please be careful to avoid damage the fragile connectors!

1. Remove all the fixation screws [1].

2. Release the connector [2] then take it out from back cover.

When defective, replace the whole unit.

3.2.5 Small Signal Board (SSB)

Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the

SSB.

1. Release the clips from the LVDS connector that connect with the SSB[1].

Caution: be careful, as these are very fragile connectors!

2. Unplug all other connectors [2] .

3. Remove all the fixation screws from the SSB [3].

4. The SSB can now be shifted from side connector cover, then lifted and taken out of the I/O bracket.

3.2.6 Power Supply Unit (PSU)

Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the

PSU.

1. Gently unplug all connectors from the PSU.

2. Remove all fixation screws from the PSU.

3. The PSU can be taken out of the set now.

3.2.7 Speakers

1. Gently release the tapes that secure the speaker cables.

2. Unplug the speaker connector from the SSB.

3. Take the speakers out.

When defective, replace the both units.

3.2.8 WIFI module

1. Unplug the connector that marked by red box.

2. Remove fixation screw [3] that secure the WIFI module.

When defective, replace the whole unit.

3.2.9 LCD Panel

1. Remove the SSB as described earlier.

2. Remove the PSU as described earlier.

3. Remove the keyboard control panel as described earlier.

4. Remove the stand bracket/base as described earlier.

5. Remove the IR/LED as described earlier.

6. Remove the fixations screws that fix the metal clamps to the front bezel. Take out those clamps.

7. Remove all other metal parts not belonging to the panel.

8. Lift the LCD Panel from the bezel.

When defective, replace the whole unit.

4. Service Modes

4.1 Service Modes

The Service Mode feature is split into following parts:

 Service Alignment Mode (SAM).

 Factory Mode.

 Customer Service Mode (CSM).SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set.

SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set. Some features are:

 Make alignments (e.g. White Tone), reset the error buffer (SAM and Factory Mode).

 Display information (“SAM” indication in upper right corner of screen, error buffer, software version, operating hours,options and option codes,

sub menus).

The CSM is a Service Mode that can be enabled by the consumer. The CSM displays diagnosis information, which the customer can forward to the

dealer or call centre. In CSM mode, “CSM”, is displayed in the top right corner of the screen. The information provided in CSM and the purpose of

CSM is to:

 Increase the home repair hit rate.

 Decrease the number of nuisance calls.

 Solved customers’ problem without home visit.

Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service

modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).

4.2 Service Alignment Mode (SAM)

Purpose

 To modify the NVM.

 To display/clear the error code buffer.

 To perform alignments.

Specifications

 Operation hours counter (maximum five digits displayed).

 Software version, error codes, and option settings display.

 Error buffer clearing.

 Option settings.

 Software alignments (White Tone).

 NVM Editor.

 Set screen mode to full screen (all content is visible).

How to Activate SAM

To activate SAM, use one of the following methods:

 Press the following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO/OK” button. Do not allow the

display to time out between entries while keying the sequence.

 Or via ComPair.

After entering SAM, the following items are displayed,

with “SAM” in the upper right corner of the screen to indicate that the television is in Service Alignment Mode.

How to Navigate

 In the SAM menu, select menu items with the UP/DOWN keys on the remote control transmitter. The selected item will be indicated. When not

all menu items fit on the screen, use the UP/DOWN keys to display the next/previous menu items.

 With the “LEFT/RIGHT” keys, it is possible to:

– (De) activate the selected menu item.

– (De) activate the selected sub menu.

– Change the value of the selected menu item.

 When you press the MENU button once while in top level SAM, the set will switch to the normal user menu (with the SAM mode still active in the

background).

How to Store SAM Settings

To store the settings changed in SAM mode (except the RGB Align settings), leave the top level SAM menu by using the POWER button on the

remote control transmitter or the television set. The mentioned exceptions must be stored separately via the STORE button.

How to Exit SAM

Use one of the following methods:

 Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.

 Via a standard RC-transmitter, key in “00” sequence.

Note: When the TV is switched “off” by a power interrupt while in SAM, the TV will show up in “normal operation mode” as soon as the power is

supplied again. The error buffer will not be cleared.

SAM mode overview

Remark: Under main menu “NVM editor”, you can use the UP/DOWN keys to view and change the set Type number, the set Production code or

the 18AC of a part.(The NVM-editor still has the same function as before, alpha-numeric entry.)

4.3 Factory mode:

Purpose

 To perform extended alignments.

Specifications

 Displaying and or changing Panel ID information.

 Displaying and or changing Tuner ID information.

 Error buffer clearing.

 Various software alignment settings.

 Testpattern displaying.

 Public Broadcasting Service password Reset.

 etc.

How to Activate the Factory mode

To activate the Factory mode, use the following method:

 Press the following key sequence on the remote control transmitter: from the “menu/home” press “1999”, directly followed by the

“Back/Return” button. Do not allow the display to time out between entries while keying the sequence.

After entering the Factory mode, we can see many items displayed,use the UP/DOWN keys to display the next/previous menu items

Factory mode overview

How to Exit the Factory mode

Use one of the following methods:

 Select EXIT_FACTORY from the menu and press the “OK” button.

Note: When the TV is switched “off” by a power interrupt, or normal switch to “stand-by” while in the factory mode, the TV will show up in “normal

operation mode” as soon as the power is supplied again. The error buffer will not be cleared.

4.4 Customer Service Mode (CSM)

Purpose

The Customer Service Mode shows error codes and information on the TVs operation settings.The call centre can instruct the customer (by

telephone) to enter CSM in order to identify the status of the set.This helps the call centre to diagnose problems and failures in the TV set before

making a service call.

The CSM is a read-only mode; therefore, modifications are not possible in this mode.

Specifications

 Ignore “Service unfriendly modes”.

 Line number for every

line (to make CSM language independent).

 Set the screen mode to full

screen (all contents on screen is visible).

 After leaving the Customer Service Mode, the original settings are restored.

 Possibility to use “CH+” or “CH-” for channel surfing, or enter the specific channel number on the RC.

How to Activate CSM

To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out

between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed. use the Right/Left keys

to display the next/previous menu items

Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

CSM Overview

How to Navigate

By means of the “CURSOR-DOWN/UP” knob (or the scroll wheel) on the RC-transmitter, can be navigated through the menus.

How to Exit CSM

To exit CSM, use one of the following methods.

 Press the MENU/HOME button on the remote control transmitter.

 Press the POWER button on the remote control transmitter.

 Press the POWER button on the television set.

5. Software Upgrading, Error code and Panel Code

5.1 Software Upgrading

Step 1: Ready for F/W Upgrade

1. Rename the software as “autorun.upg”.

Prepare a USB memory (File format: FLAT, Size: 1G~8G).

3. Copy the software to USB flash disk (root directory).

Note the version of this F/W before you change the software file name.

Step 2: F/W Upgrade

1. Plug the USB memory on the USB port on the side I/O port of TV (Please connect to USB 2.0 port, not recommend USB 3.0 port.).

AC on (Power plug).

3. TV will take a few minutes the downloading to detect the software, and then upgrade automatically as detect the software

4. Press OK to start software upgrade

5. Upgrade in progress

Step 3: Check the SW version

1. After burning software, TV will restart.

Press “123654”, enter Customer Service Mode to check if the software version is correct.

Caution: Please make sure that software upgrade is finished before unplug the USB and AC power!

5.2 Error Code

5.2.1 Introduction

Error codes are required to indicate failures in the TV set. In principle a unique error code is available for every:

• Activated (SW) protection.

• Failing I2C device.

• General I2C error.

The last five errors, stored in the NVM, are shown in the Service menu’s. This is called the error buffer.

The error code buffer contains all errors detected since the last time the buffer was erased. The buffer is written from left to right. When an error occurs that

is not yet in the error code buffer, it is displayed at the left side and all other errors shift one position to the right.

An error will be added to the buffer if this error differs from any error in the buffer. The last found error is displayed on the left.

An error with a designated error code never leads to a deadlock situation. It must always be diagnosable (e.g. error buffer via OSD or blinking LED).

In case a failure identified by an error code automatically results in other error codes (cause and effect), only the error code of the MAIN failure is displayed.

5.2.2 How to Read the Error Buffer

You can read the error buffer in below ways:

• On screen via the SAM/CSM (if you have a picture).

Example:

– ERROR: 000 000 000 000 000: No errors detected

– ERROR: 013 000 000 000 000: Error code 13 is the last and only detected error

– ERROR: 034 013 000 000 000: Error code 13 was detected first and error code 34 is the last detected (newest) error

• Via the blinking LED procedure (when you have no picture).

5.2.3 Error codes overview

In this chassis only “layer 2” error codes are available and point to problems on the SSB. They are triggered by LED blinking

when CSM is activated. Only the following layer 2 errors are defined:

5.2.4 How to Clear the Error Buffer

The error code buffer is cleared in the following cases:

• By using the CLEAR command in the SAM menu

• By using the CLEAR command in the Factory mode:

• By using the following key sequence on the remote control transmitter: “062599” directly followed by the OK button.

• If the contents of the error buffer have not changed for 50 hours, the error buffer resets automatically.

Note: If you exit SAM by disconnecting the mains from the television set, the error buffer is not reset.

5.3 Set Option Code

For all models of TPM18.1E_LA chassis, a SET OPTION code is used instead of the DISPLAY OPTION code.

The Set Option Code feature allows using one single Set Option number to define all settings for a specific TV set type.

5.3.1 Where to find the Set Option Code

Refer to the stickers on the TV set. The Set Option Code (three digit decimal value), Set type and Production code can be read from two stickers matching

the TV set:

- Family sticker, stuck on the Back Cover:

- Set Option code sticker, in general, stuck on the Deco frame:

5.3.2 How to set the Set Option Code after SSB Replacement

1. Take note of the Set Option Code of the TV set. Set Option Code, Set type and Production code can be read from two stickers on the TV set.

2. Switch “ON” the TV set.

The modified TV set should start up with the default values.

3. Enter the Set Option Code.

Using a standard remote control, successively press:

“062598” + MEMU/HOME + “xxx”,

- with “xxx” is the three digit decimal value of a valid Set Option Code (See below table), corresponding with the modified TV set, and MEMU/HOME is the

button with the home icon.

CTN_ALT BOM# Panel Type Panel ID

50PUT7303/56

TPT500U1-QVN03.U S7B0M 63

50PUT7303/79

TPT500U1-QVN03.U S7B0M 63

50PUT7303/98

TPT500U1-QVN03.U S7B0M 63

55PUT7303/56

TPT550U1-QVN05.U S57B0F 32

55PUT7303/79

TPT550U1-QVN05.U S57B0F 32

55PUT7303/98

TPT550U1-QVN05.U S57B0F 32

65PUT7303/56

TPT650UA-QVN06.U S300AL 33

65PUT7303/79

TPT650UA-QVN06.U S300AL 33

65PUT7303/98

TPT650UA-QVN06.U S300AL 33

Result:

After accepting the Set Option Code the TV set stores the following items in NVM:

- the TV Set type (Model Number),

- the related option codes, and the default White Point values.

Then the TV set switches to Stand-by to indicate the process is completed.

Note:

Entering a non existing Set Option Code has no effect.

4. Use remote control to switch “ON” the TV set.

5. Use SAM mode to check the Set type (Model number) in NVM and to manually correct if it is wrong.

6. Optionally, check other TV-related items present in NVM and manually adapt them via SAM:

- TV Production code (Serial number on stickers),

- 18 AC of replacement SSB (see bar code sticker on SSB),

- 18 AC of actual Power Supply Unit (see bar code sticker on PSU board),

- 18 AC of actual Display Panel.

Result:

After leaving the SAM mode, the TV set should switch to Standby. The NVM should contain the correct option codes, TV related items and default White

Point values.

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