Philips 50PUT6800/56, 55PUT6800, 65PUT6800 Schematic

Colour Television Chassis

QM15.2A

Contents Page Contents Page

1. Revision List 2

2. Technical Specs, Diversity, and Connections 2

3. Precautions, Notes, and Abbreviation List 5

4. Mechanical Instructions 9 Cable dressing (50" 6800 series) 9 Cable dressing (55" 6800 series) 10 Cable dressing (65" 6800 series) 10

5. Service Modes and Fault Finding 15

6. Alignments 21

7. Circuit Descriptions 23

8. IC Data Sheets 29

9. Block Diagrams Block diagram 6800 series 33

10. Circuit Diagrams and PWB Layouts Drawing PWB A 715G6973 PSU A 715G6887 PSU 40 44-45 B 715G7030 SSB 46 61-62 J 715G7074 IR/LED Panel 63 64 E 715G7118 Keyboard control panel 65 66 AD 715G7700 LED Driver board 67 68-69 AL 715G7004 Ambilight 70 72 AL 715G6981 Ambilight 73 75 AL 715G7007 Ambilight 76 78

11. Styling Sheets 6800 series 50" 79 6800 series 55" 80 6800 series 65" 81

34 38-39

Published by XMM/SC 1602 Quality Printed in the Netherlands Subject to modification EN 3122 785 19944

2016-Jan-15

2015 ©

TP Vision Netherlands B.V.

All rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly. PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Phili ps Electronics N.V.

EN 2 QM15.2A LA1.

1. Revision List

Manual xxxx xxx xxxx.0

• First release.

Manual xxxx xxx xxxx. 1

• Chapter 2: Updated table 2.1 Technical Specifications

• Chapter 4: Added figure 4-1 Cable dressing (50" 5500

series), 4-1 Cable dressing (50" 6800 series) and

4-3 Cable dressing (55" 5500 series)

• Chapter 6: Updated table 6-2 White tone default settings and 6-3 Display code overview

• Chapter 10: Added circuit diagrams 10.5 E 715G7088

Keyboard control panel and 10.7 AL 715G7004 Ambilight.

• Chapter 11: Added stytling sheets 11.1 5500 series 50"

11.1 6800 series 50"

and 11.3 5500 series 55".

Manual xxxx xxx xxxx. 2

• Chapter 2: Updated table 2.1 Technical Specifications

• Chapter 4: Added figure 4-3 Cable dressing (65" 6800

series), 4-6 Rear cover removal 3 and 4-7 Rear cover removal 4.

• Chapter 5: Updated table 5-2 Factory mode overview

• Chapter 6: Updated table 6-2 White tone default settings and 6-3 Display code overview

Revision List

• Chapter 7: Added table 7-2 Connector overview added figure 7-3 Power Architecture (65" 6800 series)

and

• Chapter 10: Added circuit diagrams 10.2 A 715G6887

PSU, 10.6 AD 715G7700 LED Driver board and 10.9 AL 715G7007 Ambilight.

• Chapter 11: Added stytling sheets 11.3 6800 series 65"

Manual xxxx xxx xxxx. 3

• Chapter 2: Updated table 2.1 Technical Specifications

• Chapter 4: Deleted Cable dressing (50'' & 55'' 5500

series).

• Chapter 5: Updated table 5-2 Factory mode overview

• Chapter 6: Updated table 6-2 White tone default settings and 6-3 Display code overview

• Chapter 10: Deleted circuit diagrams 715G7088 Keyboard

control panel.

• Chapter 11: Deleted stytling sheets 5500 series 50''

5500 series 55''

and

Manual xxxx xxx xxxx. 4

• Chapter 2: Updated table 2.1 Technical Specifications

• Chapter 6: Updated table 6-2 White tone default settings and 6-3 Display code overview

2. Technical Specs, Diversity, and Connections

Index of this chapter:

2.1 Technical Specifications

2.2 Directions for Use

2.3 Connections

2.4 Chassis Overview

Notes:

• Figures can deviate due to the different set executions.

Table 2-1 Described Model Numbers and Diversity

24 910 11

Mechanics

CTN

50PUT6800/56 2-1 4-1 4-4 & 4-5 4-9 9.1 10.1 10.3 10.4 10.5 - 10.7 11.1 55PUT6800/56 2-1 4-2 4-4 & 4-5 4-9 9.1 10.1 10.3 10.4 10.5 - 10.8 11.2 55PUT6800/79 2-1 4-2 4-4 & 4-5 4-9 9.1 10.1 10.3 10.4 10.5 - 10.8 11.2 55PUT6800/81 2-1 4-2 4-4 & 4-5 4-9 9.1 10.1 10.3 10.4 10.5 - 10.8 11.2 55PUT6800/98 2-1 4-2 4-4 & 4-5 4-9 9.1 10.1 10.3 10.4 10.5 - 10.8 11.2 55PUT6800S/98 2-1 4-2 4-4 & 4-5 4-9 9.1 10.1 10.3 10.4 10.5 10.8 11.2 65PUT6800/56 2-1 4-3 4-6 & 4-7 4-9 9.1 10.2 10.3 10.4 10.5 10.6 10.9 11.3 65PUT6800/79 2-1 4-3 4-6 & 4-7 4-9 9.1 10.2 10.3 10.4 10.5 10.6 10.9 11.3 65PUT6800/98 2-1 4-3 4-6 & 4-7 4-9 9.1 10.2 10.3 10.4 10.5 10.6 10.9 11.3 65PUT6800S/98 2-1 4-3 4-6 & 4-7 4-9 9.1 10.2 10.3 10.4 10.5 10.6 10.9 11.3

Connection Overview

Wire Dressing

Rear Cover Removal

Block Diagrams Schematics

SSB Removal

Block Diagram

• Specifications are indicative (subject to change).

2.1 Technical Specifications

For on-line product support please use the links in back to

div.table 2-1. Here is product information available, as well as

getting started, user manuals, frequently asked questions and software & drivers.

Power Supply

SSB

J (IR/LED)

E (Keyboard/Leading Edge)

V (Converter board)

AL(Ambilight Board)

Styling

2.2 Directions for Use

Directions for use can be downloaded from the following websites:

http://www.philips.com/support http://www.p4c.philips.com

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2.3 Connections

TV ANTENNA

SERV.U

AUDIO IN

DVI

HDMI

ARC

DIGITAL

AUDIO OUT

CVBS/Y

NETWORK

HDMI

ARC

USB1

USB

HDMI

ARC

HDMI

ARC/MHL

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Side ConnectorsRear Connectors

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Technical Specs, Diversity, and Connections

EN 3QM15.2A LA 2.

Note: The following connector colour abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

2.3.1 Side Connections

1 - USB 3

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

2 - USB 2

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

Figure 2-2 USB (type A)

Figure 2-3 USB (type A)

Figure 2-1 Connection overview

3 - HDMI 4: Digital Video - In, Digital Audio with ARC/MHL In/Out

Figure 2-4 HDMI (type A) connector

1 -D2+ Data channel j 2 -Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5 -Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8 -Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - ARC Audio Return Channel k 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

4 - HDMI 3: Digital Video - In, Digital Audio with ARC In/Out

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Figure 2-5 HDMI (type A) connector

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Technical Specs, Diversity, and Connections

1 -D2+ Data channel j 2-Shield Gnd H 3 -D2- Data channel j 4 -D1+ Data channel j 5-Shield Gnd H 6 -D1- Data channel j 7 -D0+ Data channel j 8-Shield Gnd H 9 -D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - ARC Audio Return Channel k 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

5 - Head phone (Output)

Bk -Head phone 80 - 600  / 10 mW ot

2.3.2 Rear Connections

6 - Cinch: Video YPbPr - In, Audio - In

Gn - Video - Y 1 V Bu -Video - Pb 0.7 V Rd -Video - Pr 0.7 V Wh -Audio - L 0.5 V Rd -Audio - R 0.5 V

/ 75 W jq

/ 10 kW jq

RMS

/ 10 kW jq

RMS

7 - Audio - In: Left / Right, DVI

Gn - Audio L/R in 0.5 V

/ 10 k jq

RMS

8 - Service / UART

1 -Ground Gnd H 2 -UART_TX Transmit k 3 -UART_RX Receive j

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

13 - HDMI 1: Digital Video - In, Digital Audio with ARC In/Out

Figure 2-8 HDMI (type A) connector

14 - HDMI 2: Digital Video - In, Digital Audio with ARC In/Out

9 - RJ45: Ethernet

Figure 2-6 Ethernet connector

1 -TD+ Transmit signal k 2 -TD- Transmit signal k 3 -RD+ Receive signal j 4 -CT Centre Tap: DC level fixation 5 -CT Centre Tap: DC level fixation 6 -RD- Receive signal j 7 -GND Gnd H 8 -GND Gnd H

10 - Cinch: Digital Audio- Out

Bk -Coaxial 0.4 - 0.6V

/ 75  kq

11 - TV ANTENNA - In

Signal input from an antenna, cable or satellite.

12 - USB 1

Figure 2-9 HDMI (type A) connector

2.4 Chassis Overview

Refer to 9. Block Diagrams for PWB/CBA locations.

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Figure 2-7 USB (type A)

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Precautions, Notes, and Abbreviation List

3. Precautions, Notes, and Abbreviation List

Index of this chapter:

3.1 Safety Instructions

3.2 Warnings

3.3 Notes

3.4 Abbreviation List

3.1 Safety Instructions

Safety regulations require the following during a repair:

• Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).

• Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:

• Route the wire trees correctly and fix them with the mounted cable clamps.

• Check the insulation of the Mains/AC Power lead for external damage.

• Check the strain relief of the Mains/AC Power cord for proper function.

• Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire

between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the “on” position

(keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the

Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 M and 12 M.

4. Switch “off” the set, and remove the wire between the

two pins of the Mains/AC Power plug.

• Check the cabinet for defects, to prevent touching of any inner parts by the customer.

3.2 Warnings

• All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential.

• Be careful during measurements in the high voltage section.

• Never replace modules or other components while the unit is switched “on”.

• When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

3.3 Notes

3.3.1 General

• Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3).

• Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

3.3.2 Schematic Notes

• All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 k).

• Resistor values with no multiplier may be indicated with either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).

• All capacitor values are given in micro-farads (10 nano-farads (n 10

• Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).

• An “asterisk” (*) indicates component usage varies. Refer to the diversity tables for the correct values.

• The correct component values are listed on the Philips Spare Parts Web Portal.

3.3.3 Spare Parts

For the latest spare part overview, consult your Philips Spare Part web portal.

3.3.4 BGA (Ball Grid Array) ICs

Introduction

For more information on how to handle BGA devices, visit this URL: http://www.atyourservice-magazine.com “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.

BGA Temperature Profiles

For BGA-ICs, you must use the correct temperature-profile. Where applicable and available, this profile is added to the IC Data Sheet information section in this manual.

3.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:

• Use only lead-free soldering tin. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.

• Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.

• Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.

• Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

3.3.6 Alternative BOM identification

It should be noted that on the European Service website, “Alternative BOM” is referred to as “Design variant”.

The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then

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-9

), or pico-farads (p 10

. Select

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-6

-12

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Precautions, Notes, and Abbreviation List

result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number “1” (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number.

Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production centre (e.g. SN is Lysomice, RJ is Kobierzyce), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2010 week 10 / 2010 week 17). The 6 last digits contain the serial number.

Figure 3-1 Serial number (example)

3.3.7 Board Level Repair (BLR) or Component Level Repair (CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

3.3.8 Practical Service Precautions

• It makes sense to avoid exposure to electrical shock.

While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.

• Always respect voltages. While some may not be

dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

3.4 Abbreviation List

0/6/12 SCART switch control signal on A/V

board. 0 = loop through (AUX to TV),

6 = play 16 : 9 format, 12 = play 4 : 3 format

AARA Automatic Aspect Ratio Adaptation:

algorithm that adapts aspect ratio to remove horizontal black bars; keeps the original aspect ratio

ACI Automatic Channel Installation:

algorithm that installs TV channels directly from a cable network by

means of a predefined TXT page ADC Analogue to Digital Converter AFC Automatic Frequency Control: control

signal used to tune to the correct

frequency AGC Automatic Gain Control: algorithm that

controls the video input of the feature

box AM Amplitude Modulation AP Asia Pacific AR Aspect Ratio: 4 by 3 or 16 by 9 ASF Auto Screen Fit: algorithm that adapts

aspect ratio to remove horizontal black

bars without discarding video

information ATSC Advanced Television Systems

Committee, the digital TV standard in

the USA ATV See Auto TV Auto TV A hardware and software control

system that measures picture content,

and adapts image parameters in a

dynamic way AV External Audio Video AVC Audio Video Controller AVIP Audio Video Input Processor B/G Monochrome TV system. Sound

carrier distance is 5.5 MHz BDS Business Display Solutions (iTV) BLR Board-Level Repair BTSC Broadcast Television Standard

Committee. Multiplex FM stereo sound

system, originating from the USA and

used e.g. in LATAM and AP-NTSC

countries B-TXT Blue TeleteXT C Centre channel (audio) CEC Consumer Electronics Control bus:

remote control bus on HDMI

connections CL Constant Level: audio output to

connect with an external amplifier CLR Component Level Repair ComPair Computer aided rePair CP Connected Planet / Copy Protection CSM Customer Service Mode CTI Color Transient Improvement:

manipulates steepness of chroma

transients CVBS Composite Video Blanking and

Synchronization DAC Digital to Analogue Converter DBE Dynamic Bass Enhancement: extra

low frequency amplification DCM Data Communication Module. Also

referred to as System Card or

Smartcard (for iTV). DDC See “E-DDC” D/K Monochrome TV system. Sound

carrier distance is 6.5 MHz DFI Dynamic Frame Insertion DFU Directions For Use: owner's manual DMR Digital Media Reader: card reader DMSD Digital Multi Standard Decoding DNM Digital Natural Motion

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Precautions, Notes, and Abbreviation List

EN 7QM15.2A LA 3.

DNR Digital Noise Reduction: noise

reduction feature of the set DRAM Dynamic RAM DRM Digital Rights Management DSP Digital Signal Processing DST Dealer Service Tool: special remote

control designed for service

technicians DTCP Digital Transmission Content

Protection; A protocol for protecting

digital audio/video content that is

traversing a high speed serial bus,

such as IEEE-1394 DVB-C Digital Video Broadcast - Cable DVB-T Digital Video Broadcast - Terrestrial DVD Digital Versatile Disc DVI(-d) Digital Visual Interface (d= digital only) E-DDC Enhanced Display Data Channel

(VESA standard for communication

channel and display). Using E-DDC,

the video source can read the EDID

information form the display. EDID Extended Display Identification Data

(VESA standard) EEPROM Electrically Erasable and

Programmable Read Only Memory EMI Electro Magnetic Interference EPG Electronic Program Guide EPLD Erasable Programmable Logic Device EU Europe EXT EXTernal (source), entering the set by

SCART or by cinches (jacks) FDS Full Dual Screen (same as FDW) FDW Full Dual Window (same as FDS) FLASH FLASH memory FM Field Memory or Frequency

Modulation FPGA Field-Programmable Gate Array FTV Flat TeleVision Gb/s Giga bits per second G-TXT Green TeleteXT H H_sync to the module HD High Definition HDD Hard Disk Drive HDCP High-bandwidth Digital Content

Protection: A “key” encoded into the

HDMI/DVI signal that prevents video

data piracy. If a source is HDCP coded

and connected via HDMI/DVI without

the proper HDCP decoding, the

picture is put into a “snow vision” mode

or changed to a low resolution. For

normal content distribution the source

and the display device must be

enabled for HDCP “software key”

decoding. HDMI High Definition Multimedia Interface HP HeadPhone I Monochrome TV system. Sound

C Inter IC bus

D Inter IC Data bus

S Inter IC Sound bus

carrier distance is 6.0 MHz

IF Intermediate Frequency IR Infra Red IRQ Interrupt Request ITU-656 The ITU Radio communication Sector

(ITU-R) is a standards body

subcommittee of the International

Telecommunication Union relating to

radio communication. ITU-656 (a.k.a.

SDI), is a digitized video format used

for broadcast grade video.

Uncompressed digital component or

digital composite signals can be used.

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The SDI signal is self-synchronizing, uses 8 bit or 10 bit data words, and has a maximum data rate of 270 Mbit/s, with a minimum bandwidth of 135 MHz.

iTV Institutional TeleVision; TV sets for

hotels, hospitals etc.

LS Last Status; The settings last chosen

by the customer and read and stored in RAM or in the NVM. They are called at start-up of the set to configure it according to the customer's

preferences LATAM Latin America LCD Liquid Crystal Display LED Light Emitting Diode L/L' Monochrome TV system. Sound

carrier distance is 6.5 MHz. L' is Band

I, L is all bands except for Band I LPL LG.Philips LCD (supplier) LS Loudspeaker LVDS Low Voltage Differential Signalling Mbps Mega bits per second M/N Monochrome TV system. Sound

carrier distance is 4.5 MHz MHEG Part of a set of international standards

4. Mechanical Instructions

19941_100.eps

CN700

CN8101

CN9101

CN402

MAIN POWER SUPPLY

(1054)

SSB

(1053)

ECN401

ECN601

ECN408

ECN601

LOUDSPEAKER

(1184)

LOUDSPEAKER

(1184)

IR/LED BOARD

(1056)

ECN402

ECN700

KEYBOARD CONTROL (1057)

WIFI MODULE

WiFi01

CN408

CN601CN401

CN4250

ECN401

ECN408

ECN4250

ECN402

ECN4250

ECN700

ECN601

AmbiLight

(1061)

CN01

CN02

AmbiLight

(1061)

ECN01

ECN02

Index of this chapter:

4.1 Cable Dressing

4.2 Service Positions

4.3 Assembly/Panel Removal

4.4 Set Re-assembly

4.1 Cable Dressing

Mechanical Instructions

Notes:

• Figures below can deviate slightly from the actual situation, due to the different set executions.

EN 9QM15.2A LA 4.

Figure 4-1 Cable dressing (50" 6800 series)

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EN 10 QM15.2A LA4.

Mechanical Instructions

ECN02

(1061)

AmbiLight

ECN02

ECN01

CN02

KEYBOARD CONTROL (1057)

ECN402

CN01

ECN601

LOUDSPEAKER

(1184)

ECN4250

WIFI MODULE

WiFi01

CN8101

MAIN POWER SUPPLY

(1054)

ECN700

CN9101

ECN408

ECN401

IR/LED BOARD

(1056)

Figure 4-2 Cable dressing (55" 6800 series)

ECN700

ECN408

ECN4250

ECN601

ECN401

ECN601

CN408

CN601

CN401

CN4250

CN700

CN402

ECN402

SSB

(1053)

LOUDSPEAKER

(1184)

(1061)

AmbiLight

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(1061)

AmbiLight

EXA02

WIFI MODULE

EXA04

CN02

KEYBOARD CONTROL (1057)

WiFi01

CN01

ECN4250

ECN9101

CN9201

MAIN POWER SUPPLY

(1054)

ECN402

LOUDSPEAKER

(1184)

ECN700

LED DRIVER

(1055)

CN8602

CN8601

ECN9101

CN9101

ECN408

ECN601

IR/LED BOARD

(1056)

Figure 4-3 Cable dressing (65" 6800 series)

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ECN401

ECN700

ECN408

ECN601

ECN401

ECN4250

CN4250

CN700

CN408

CN601

CN401

ECN402

CN402

SSB

(1053)

ECN601

LOUDSPEAKER

(1184)

EXA02

AmbiLight

19942_100.eps

(1061)

4.2 Service Positions

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M3 × 6

Outsouring

Q3 × 8

M3 × 6

For easy servicing of a TV set, the set should be put face down on a soft flat surface, foam buffers or other specific workshop tools. Ensure that a stable situation is created to perform measurements and alignments. When using foam bars take care that these always support the cabinet and never only the display. Caution: Failure to follow these guidelines can seriously damage the display! Ensure that ESD safe measures are taken.

4.3 Assembly/Panel Removal

Instructions below apply to the 55PUT6800/98, but will be similar for other 50", 55", 65" models.

4.3.1 Rear Cover

Mechanical Instructions

EN 11QM15.2A LA 4.

Refer to Figure 4-4 Warning: Disconnect the mains power cord before removing the rear cover.

1. Remove fixation screws [1] that secure the base assy, pull out the base assy from the set. Then remove the fixation screws [2],[3],[4] that secure the rear cover & service_cover. Refer to Figure 4-5

2. Gently lift the service_cover from the TV. Then unplug the connector [5] that connect with SSB. Refer to Figure 4-4 details.

3. Gently lift the rear cover from the TV. Make sure that wires and cables are not damaged while lifting the rear cover from the set.

& Figure 4-5 for details.

for details.

for

Figure 4-4 Rear cover removal 1

Figure 4-5 Rear cover removal 2

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Mechanical Instructions

4.3.2 Rear Cover (for 65" 6800 series)

Refer to Figure 4-6 Warning: Disconnect the mains power cord before removing the rear cover.

1. Remove fixation screws [1] that secure the stand assy_L & stand assy_R, pull out them from the set. Then remove the

& Figure 4-7 for details.

fixation screws [2],[3],[4] that secure the rear cover & service_cover. Refer to Figure 4-6

2. Gently lift the service_cover from the TV. Then unplug the connector [5] that connect with SSB. Refer to Figure 4-7 details.

3. Gently lift the rear cover from the TV. Make sure that wires and cables are not damaged while lifting the rear cover from the set.

2 2

for details.

for

Figure 4-6 Rear cover removal 3

4.3.3 Keyboard Control unit & Ambilight control panel

Refer to Figure 4-8

1. Unplug the connector [1] and FFC connector [3] from the keyboard control panel.

2. Remove the fixation screws [2] that secure the keyboard control panel. Refer to Figure 4-8

3. Gently take the keyboard out.

4. Gently release the FFC connector [4] that connect with the ambilight control panel.

5. Lift the ambilight control panel from the rear cover. Make sure not damaging the ambilight control panel while lifting.

When defective, replace the whole unit.

for details.

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Figure 4-7 Rear cover removal 4

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Mechanical Instructions

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Q3 × 6

4.3.4 Small Signal Board (SSB)

Refer to Figure 4-9 Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the SSB.

1. Release the clips from the FFC connector [1] that connect with the SSB. Caution: be careful, as these are very fragile connectors! Unplug the cable/flat foils connector.

2. Unplug all other connectors [2].

3. Remove all the fixation screws [3] from the SSB.

4. Take out the SSB with I/O bracket.

5. The SSB can now be shifted away from side connector cover, then lifted and taken out of the I/O bracket. Refer to

Figure 4-9

for details.

Figure 4-8 Keyboard & Ambilight removal

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Figure 4-9 SSB removal

4.3.5 Power Supply Unit (PSU)

Caution: it is mandatory to remount all different screws at their

original position during re-assembly. Failure to do so may result in damaging the PSU.

1. Unplug all connectors from the PSU.

2. Remove all fixation screws from the PSU.

3. The PSU can be taken out of the set now.

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4.3.6 Speakers

1. Gently release the tapes that secure the speaker cables.

2. Unplug the speaker connector from the SSB.

3. Take the speakers out. When defective, replace the both units.

4.3.7 Stand bracket

1. Remove all fixation screws of the bracket.

2. Lift the bracket form the set.

4.3.8 WIFI module

1. Unplug the connector from the SSB.

2. Remove fixation screw that secure the WIFI module, getntly remove the module from the set.

When defective, replace the whole unit.

4.3.9 IR board Control Unit

Mechanical Instructions

Refer to Figure 4-10

1. Unplug the connector from the SSB. Caution: be careful, as these are very fragile connectors!

2. Remove all the fixation screws [1],[2] from the IR board control unit .Then unplug the connector [3]. Refer to

Figure 4-10

3. Remove the IR lens [4], IR board [5] from the DECO_REAR_COVER. Refer to Figure 4-11

When defective, replace the whole unit.

, Figure 4-11 for details.

for details.

Figure 4-11 IR board Control Unit removal 2

4.3.10 LCD Panel

1. Remove the SSB as described earlier.

2. Remove the PSU as described earlier.

3. Remove the stand bracket as described earlier.

4. Remove the WIFI module as described earlier.

5. Remove the IR/LED as described earlier.

6. Remove the fixations screws that fix the metal clamps to the front bezel. Take out those clamps.

7. Remove all other metal parts not belonging to the panel.

8. Lift the LCD Panel from the bezel.

When defective, replace the whole unit.

4.4 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.

Notes:

• While re-assembling, make sure that all cables are placed and connected in their original position. See Figure 4-1

Figure 4-3

• Pay special attention not to damage the EMC foams on the SSB shields. Ensure that EMC foams are mounted correctly.

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Figure 4-10 IR board Control Unit removal 1

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Service Modes and Fault Finding

5. Service Modes and Fault Finding

Index of this chapter:

5.1 Test Points

5.2 Service Modes

5.3 Stepwise Start-up

5.4 Software Upgrading

5.5 Fault Finding and Repair Tips

5.1 Test Points

As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope.

Perform measurements under the following conditions:

• Service Default Mode.

• Video: Colour bar signal.

• Audio: 3 kHz left, 1 kHz right.

5.2 Service Modes

The Service Mode feature is split into five parts:

• Service Alignment Mode (SAM).

• Factory Mode.

• Customer Service Mode (CSM).

• Computer Aided Repair Mode (ComPair).

SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set. Some features are:

• Make alignments (e.g. White Tone), reset the error buffer (SAM and Factory Mode).

• Display information (“SAM” indication in upper right corner of screen, error buffer, software version, operating hours, options and option codes, sub menus).

The Factory mode offer features, which can be used by the Service engineer to repair/align a TV set. Some features are:

• Make alignments (e.g. White Tone), reset the error buffer (Factory Mode).

The CSM is a Service Mode that can be enabled by the consumer. The CSM displays diagnosis information, which the customer can forward to the dealer or call centre. In CSM mode, “CSM”, is displayed in the top right corner of the screen. The information provided in CSM and the purpose of CSM is to:

• Increase the home repair hit rate.

• Decrease the number of nuisance calls.

• Solved customers’ problem without home visit.

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SAM in a decimal value. Every two soft-resets increase the hour by + 1. Stand-by hours are not counted.

Software Identification, Version, and Cluster

The software ID and version will be shown in the main menu display of CSM. The screen will show: “AAAAB-X.YYY”, where:

• AAAA is the chassis name: QM152E x.yyy.

• B is the region indication: E = Europe, A = AP/China, U = NAFTA, L = LATAM.

• X is the main version number: this is updated with a major change of specification (incompatible with the previous software version). Numbering will go from 1 - 99 and AA - ZZ.

- If the main version number changes, the new version number is written in the NVM.

- If the main version number changes, the default settings are loaded.

YYY is the sub version number: this is updated with a minor change (backwards compatible with the previous versions). Numbering will go from 000 - 999.

- If the sub version number changes, the new version number

is written in the NVM.

- If the NVM is refreshed, the software identification, version,

and cluster will also be written to NVM.

Display Option Code Selection

When after an SSB or display exchange, the display option code is not set properly, it will result in a TV with “no display”. Therefore, it is required to set this display option code after such a repair. To do so, press the following key sequence on a standard RC transmitter: “062598” directly followed by MENU and “xxx”, where “xxx” is a 3 digit decimal value of the panel type: see column “Display Code” in back to div.table 6-3 is accepted and stored in NVM, the set will switch to Stand-by, to indicate that the process has been completed.

• During this algorithm, the NVM-content must be filtered, because several items in the NVM are TV-related and not SSB related (e.g. Model and Prod. S/N). Therefore, “Model” and “Prod. S/N” data is changed into “See Type Plate”. In case a call centre or consumer reads “See Type Plate” in CSM mode.

. When the value

ComPair Mode is used for communication between a computer and a TV on I engineer to quickly diagnose the TV set by reading out error codes, read and write in NVMs, communicate with ICs and the micro processor (PWM, registers, etc.), and by making use of a fault finding database. It will also be possible to up and download the software of the TV set via I ComPair. To do this, ComPair has to be connected to the TV set via the ComPair connector, which will be accessible through the rear of the set (without removing the rear cover).

Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).

5.2.1 General

Next items are applicable to all Service Modes or are general.

Life Timer

During the life time cycle of the TV set, a timer is kept (called “Op. Hour”). It counts the normal operation hours (not the Stand-by hours). The actual value of the timer is displayed in

C /UART level and can be used by a Service

C with help of

5.2.2 Service Alignment Mode (SAM)

Purpose

• To modify the NVM.

• To display/clear the error code buffer.

• To perform alignments.

Specifications

• Operation hours counter (maximum five digits displayed).

• Software version, error codes, and option settings display.

• Error buffer clearing.

• Option settings.

• Software alignments (White Tone).

• NVM Editor.

• Set screen mode to full screen (all content is visible).

How to Activate SAM

To activate SAM, use one of the following methods:

• Press the following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO/OK” button. Do not allow the display to time out between entries while keying the sequence.

• Or via ComPair.

After entering SAM, the following items are displayed, with “SAM” in the upper right corner of the screen to indicate that the television is in Service Alignment Mode.

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Table 5-1 SAM mode overview

Main Menu Sub-menu 1 Sub-menu 2 Description

Hardware info The information of Hardware. Operation hours This represents the life timer. The timer counts normal operation hours, but does not

Shop operation hours This represents the life timer. The timer counts normal shop operation hours, but do es

Errors Shows all errors detected since the last time the buffer was erased. Five errors

Reset error buffer Reset error buffer Alignments Normal R Gain To align the White Tone. See

G Gain B Gain

Warm R Gain

G Gain B Gain

Cool R Gain

G Gain B Gain

Ambilight Select module Ambilight select module

Brightness Brightness of Ambilight

Option numbers Group 1 Group 1 Option number

Group 2 Group 2 Option number

Store Store the Option number Store Store Software maintenance Software events Software events

Hardware events Hardware events Test setting Digital info Test setting BT Pairing tables Clear paired remote control Clear paired remote control Wi-Fi Direct settings Reset Wi-Fi Direct group Reset Wi-Fi Direct group Development 1 file versions Development 1 file versions Development 2 file versions Development 2 file versions Upload to USB To upload several settings from the TV to an USB stick Download from USB To download several settings from the USB stick to the TV NVM editor Type number NVM-editor will function as in the past: type number, production code, 18AC SSB,

Production code

18AC SSB

18AC display

18AC supply

count Stand-by hours.

not count Stand-by hours.

possible.

paragraph 6.3 Software Alignments in the Alignments section for a detailed description

18AC display, 18AC supply is a decimal value via digit entry

How to Navigate

• In the SAM menu, select menu items with the UP/DOWN keys on the remote control transmitter. The selected item will be indicated. When not all menu items fit on the screen, use the UP/DOWN keys to display the next/previous menu items.

• With the “LEFT/RIGHT” keys, it is possible to: – (De) activate the selected menu item. – (De) activate the selected sub menu. – Change the value of the selected menu item.

• When you press the MENU button once while in top level SAM, the set will switch to the normal user menu (with the SAM mode still active in the background).

How to Store SAM Settings

To store the settings changed in SAM mode (except the RGB Align settings), leave the top level SAM menu by using the POWER button on the remote control transmitter or the television set. The mentioned exceptions must be stored separately via the STORE button.

How to Exit SAM

Use one of the following methods:

• Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.

• Via a standard RC-transmitter, key in “00” sequence.

Note: When the TV is switched “off” by a power interrupt while in SAM, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared.

5.2.3 Contents of the Factory mode:

Purpose

• To perform extended alignments.

Specifications

• Displaying and or changing Panel ID information.

• Various software alignment settings.

• Testpattern displaying.

• Public Broadcasting Service password Reset.

•etc.

How to Activate the Factory mode

To activate the Factory mode, use the following method:

• Press the following key sequence on the remote control transmitter: from the “Menu/Home screen” press “1999”, directly followed by the “Back” button. Do not allow the display to time out between entries while keying the sequence.

After entering the Factory mode, the following items are displayed, the Default value just for reference.

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Table 5-2 Factory mode overview

Default value

Item Item val ue

0 F/W VERSION Press OK Displays the software versions of the supplier, Flash PQ, Smart Picture, BL Dimming,

1 PANEL_ID See table back to div.table 6-3 Displays and changes the Panel ID with the left and r ight cur sor ; b e ca re ful ch an gi ng thi s, it can

2 DEMOD_TYPE 2 Choose demod type. 3 NVM ADDRESS 0 NVM address 0 to 8191, Use Item 6 to change and 7 to store the data to the correct NVM address 4 NVM VALUE 0 Displays the value at the NVM address of item 5 5 NVM STORE Press OK Use this option to save the data of item 6 to NVM address of item 5 6 COPY NVM to USB Press OK Use this to store the NVM data to the REPAIR folder of a FAT formatted USB memory stick. The

7 COPY NVM to TV Press OK Use this to store the NVM data from the USB memory stick to the TV. The TV will save the two

8 TV Settings KEY 1 TV Settings Key 9 TV Settings VALUE 0 TV Settings VALUE 10 TV Settings STORE Press OK TV Settings STORE 11 COPY TV Settings to USB Press OK COPY TV Settings to USB 12 COPY TV Settings to TV Press OK COPY TV Settings to TV 13 VIRGIN_MODE Off Use this to return the set to virgin mode. Depends whether the set has been used already. 14 ORT_MODE On ORT mode 15 DRM WARNING On Warning the data rights management 16 AGING MODE Off Use this for aging a new LCD panel 17 COLOR TEMP MODE Normal Cool Colour temperature mode 18 CLR_TEMP_R 127 103 Red colour temperature setting 19 CLR_TEMP_G 105 120 Green colour temperature setting 20 CLR_TEMP_B 95 127 Blue colour temperature setting 21 ADC_GAIN_R 255 Red ADC gain 22 ADC_GAIN_G 255 Green ADC gain 23 ADC_GAIN_B 255 Blue ADC gain 24 ADC_OFFSET_R 127 Red ADC offset 25 ADC_OFFSET_G 127 Green ADC offset 26 ADC_OFFSET_B 127 Blue ADC offset 27 AUD_GAIN_HDMI 0 HDMI audio gain 28 AUD_GAIN_ATV 12 Analogue TV audio gain 29 AUD_GAIN_DTV 0 Digital TV audio gain 30 AUD_GAIN_USB 0 USB audio gain 31 AUD_GAIN_SPDIF 0 SPDIF audio gain 32 AUD_GAIN_LINE_IN 0 LINE_IN audio gain 33 AQ INDEX 22(50”), 10(55’’) 23 Audio Quality index 34 COPY PQ to USB Press OK Saves the picture quality data to a file “pq.bin” to the root of a FAT formatted USB memory stick 35 COPY PQ to TV Press OK Loads the picture quality data from a file “pq.bin” in to the TV 36 COPY AQ to USB Press OK Loads the audio quality data from a file “AQ.bin” in to the USB 37 COPY AQ to TV Press OK Loads the audio quality data from a file “AQ.bin” in to the TV 38 COPY DB CHL to USB Press OK Copy the USB channel list to USB 39 COPY DB CHL to TV Press OK Copy the TV channel list to TV 40 LIGHT SENSOR TYPE 1 12 Light sensor type 41 TEMP SENSOR TYPE 0 Tempreture sensor 42 LED TYPE 0 The type of LED 43 AMBILIGHT TYPE VALUE 3 4 The type of Ambie nt light 44 3D 0 3D on/off 45 BLUETOOTH 1 BLUETOOTH 46 ARC TEST On ARC test 47 HDMI ARC OUTPUT ORDER EU HDMI ARC output order 48 UART ENABLE On Uart enable 49 RESET MAC ADDRESS Press OK Reset Mac address 50 EXIT_FACTORY Press OK Exits the Factory mode

Description50" & 55" 6800 65" 6800

Source Meter, the Picture Quality checksum, the Dimming library, the Source meter library, the Flash AQ, MCU and OAD software versions.

result in not correct displaying the screen!

TV will write two files in the REPAIR folder of the memory stick. It will create this folder if it does not exist. The items are “Channel list”, “Personal settings”, “Option codes”, “Display-related alignments” and “History list”. In case the downl oad to the USB stick was not successful “Failure” will appear. In this case, check if the USB stick is connected properly. Now the settings are stored onto the USB stick and can be used to download onto another TV or other SSB. Uploading is of course only possible if the software is r unning and if a pi cture is availabl e. This method i s created to be able to save the customer’s TV settings and to store them into another SSB.

files which were created in item 8 to the NVM of the set. Use these options when r eplacing a SSB. When “USB to TV Success” is displayed remove the power and restart the TV

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How to Exit the Factory mode

Use one of the following methods:

• Select EXIT_FACTORY from the menu and press the “OK” button.

Note: When the TV is switched “off” by a power interrupt, or normal switch to “stand-by” while in the factory mode, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared.

5.2.4 Customer Service Mode (CSM)

Purpose

The Customer Service Mode shows error codes and information on the TV’s operation settings.The call centre can instruct the customer (by telephone) to enter CSM in order to identify the status of the set.This helps the call centre to diagnose problems and failures in the TV set before making a service call. The CSM is a read-only mode; therefore, modifications are not possible in this mode.

Specifications

• Ignore “Service unfriendly modes”.

• Line number for every line (to make CSM language independent).

• Set the screen mode to full screen (all contents on screen is visible).

• After leaving the Customer Service Mode, the original settings are restored.

• Possibility to use “CH+” or “CH-” for channel surfing, or enter the specific channel number on the RC.

• 2.4 Strings database version Displays the version of strings database.

• 2.10

Channel package version version of channel

package.

• 3.1 Signal Quality Analog/digital signal strength.

• 3.4 Ethernet MAC address A Media Access Control address (MAC address) is a unique identifier assigned to network interfaces for communications on the physical network segment.

• 3.5 Wireless MAC address Wireless Media Access Control address.

• 3.6 Netflix key Indicates the validity of the netflix key. In case this key are not valid and the customer wants to make use of the functionality, the SSB has to be replaced.

• 3.7 CI module Indicates the module of CI.

• 3.8 CI+ protected service The IC+ protectd service.

• 3.9 Event counter The counter of event.

How to Exit CSM

To exit CSM, use one of the following methods.

• Press the MENU/HOME button on the remote control transmitter.

• Press the POWER button on the remote control transmitter.

• Press the POWER button on the television set.

How to Activate CSM

To activate CSM, press the following key sequence on a standard remote control transmitter: from the “Menu/Home screen” press “123654”. (do not allow the display to time out between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed.

Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

Contents of CSM

• 1.1 Set Type This information is very helpful for a helpdesk/workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM.

• 1.2 Production code Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM.

• 1.4a Options 1 Gives the option codes of option group 1 as set in SAM.

• 1.4b Options 2 Gives the option codes of option group 2 as set in SAM.

• 1.5 18AC SSB Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. This identification number is the 12NC number of the SSB.

• 1.6 18AC Display 18NC NVM read/write.

• 1.7 18AC Supply 18AC NVM read/write.

• 1.8 18AC sensor board 18AC NVM read/write.

• 2.1 Current Main SW Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the internet.

• 2.2 Standby Software Displays the built-in stand-by processor software version. Upgrading this software will be possible via USB.

• 2.3 e-UM version eDFU (help) version.

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5.3 Stepwise Start-up

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120224

Power Off

Standby Soft Mode

Power On

Semi- Standby

Standby

Switch

Off(Mains Power Plug)

Standby Soft Mode Command Received, previously in Standby

Soft Mode (Power tact switch)

TV Wakeup commands Received (TV Wakeup keys)

Digital background tasks started

Digital background tasks completed

Swith On, previously in

Standby/Semi- Standby (Mains Power Plug)

Standby Soft Mode

Command Received (Power tact

switch)

Switch Off (Mains Power Plug)

Switch Off

(Mains Power Plug)

Swith On, previously in Standby Soft Mode (Mains Power Plug)

Standby commands

Received (RC

Standby key)

Standby Soft Mode

Command Received, previously in Standby Soft Mode (Power tact switch)

TV Wakeup commands Received (TV Wakeup keys)

Switch On, previously in Power On Mode (Power tact switch)

Standby Soft Mode Command Received, (Power tact switch)

Switch Off (Mains Power Plug)

Switch On,previously in TV Operation Mode (Mains Power Plug)

Service Modes and Fault Finding

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5.4 Software Upgrading

5.4.1 Description

It is possible for the user to upgrade the main software via the USB port. This allows replacement of a software image in a stand alone set. A description on how to upgrade the main software can be found in the DFU or on the Philips website.

5.4.2 Introduction

Philips continuously tries to improve its products, and it’s recommend that the TV software is updated when updates are available. Software update files can be obtained from the dealer or can be downloaded from the following websites:

http://www.philips.com/support

Preparing a portable memory for software upgrade

The following requirements have to be met:

1. A personal computer connected to the internet.

2. An archive utility that supports the ZIP-format (e.g. WinZip

3. A FAT formatted USB memory stick (preferably empty).

Note:

1. Only FAT/DOS-formatted memory sticks are supported.

for Windows or Stufflt for Mac OS).

Figure 5-1 Stepwise Start-up

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2. Only use software update files that can be found on the

http://www.philips.com/support

5.4.3 Check the current TV software version

Before starting the software upgrade procedure, it is advised to check that what the current TV software:

1. Press the “Home screen” + “1999” + “Back” button on the remote control to enter the Factory mode.

2. Use the up/down cursor keys to select “SW Ver”.

If the current software version of the TV is the same as the latest update file found on http://www.philips.com/support not necessary to update the TV software.

5.4.4 Downlo ad the latest software

1. Open the internet page http://www.philips.com/support

2. Find information and software related to the TV.

3. Select the latest software update file and download it to the PC.

4. Insert the USB memory stick into one of the USB ports of the PC.

5. Decompress the downloaded ZIP file and copy it to the root directory of the USB flash drive.

web site.

, it is

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5.4.5 Update the TV software

1. Turn the TV on and wait for it to boot completely.

2. Insert the USB memory stick that contains the software update files in one of the TV’s USB ports.

3. The TV will detect the USB memory stick automatically. Then a window jumps out as Figure 5-2

. Note: If the USB flash drive is not detected after power up, disconnect it and re-insert it. And no change the software name.

4. Select [Confirm] and press OK to start software updates. See Figure 5-2

5. Upgrading will now begins and the status of the updating progress will be displayed. See Figure 5-3

6. When the TV software is updated. Remove your USB flash drive, and the TV will turn on automatically.

Confirm

• FUS_clustername_version.zip: Contains the “autorun.bin” which is needed to upgrade the TV main software and the software download application.

• NVM_clustername_version.zip: Default NVM content. Must be programmed via ComPair.

5.4.7 How to Copy NVM Data to/from USB

When copying data to and from a USB memory stick, the folder “repair” is used. When inserting an empty USB memory stick, and downloading data to the stick, the TV will create this folder. When sending data from a USB memory stick to a TV, the

intended data must be available in the “repair” folder. Note that when copying EDID data to the TV, all necessary EDID files must be in this folder. Service mode overview for your reference.

5.5 Fault Finding and Repair Tips

Note:

• It is assumed that the components are mounted correctly with correct values and no bad solder joints.

• Before any fault finding actions, check if the correct options are set.

5.5.1 No Picture via HDMI input

Check if HDCP key is valid. This can be done in CSM.

19452_200_130902.eps

130902

Figure 5-2 Update the TV software [1/2]

Confirm

19452_201_130902.eps

130902

Figure 5-3 Update the TV software [2/2]

Note:

• Do not remove the USB flash drive during the software update.

• Do not turn off the power during the software update.

• If a power failure occurs during the update, do not remove the USB flash drive from the TV. The TV will continue the software update as soon as the power comes up again.

• If an error occurs during the update retry the procedure or contact the dealer.

• We do not recommend downgrading to an older version.

• Once the upgrade is finished, use the PC to remove the TV software from the USB portable memory.

5.5.2 TV Will Not Start-up from Stand-by

Possible Stand-by Controller failure. Re-flash the software.

5.5.3 Au dio Amplifier

The Class D-IC U601 has a powerpad for cooling. When the IC is replaced it must be ensured that the powerpad is very well pushed to the PWB while the solder is still liquid. This is needed to insure that the cooling is guaranteed, otherwise the Class D-IC could break down in short time.

5.5.4 Loudspeakers

Make sure that the volume is set to minimum during disconnecting the speakers in the ON-state of the TV. The audio amplifier can be damaged by disconnecting the speakers during ON-state of the set!

5.5.5 Display option code

Attention: In case the SSB is replaced, always check the Panel Code in CSM, even when picture is available. Performance with the incorrect display option code can lead to unwanted side-effects for certain conditions.

5.4.6 Content and Usage of the One-Zip Software File

Below you find a content explanation of the One-Zip file, and instructions on how and when to use it. Only files that are relevant for Service are mentioned here.

• EDID_clustername.zip: Contains the EDID content of the different EDID NVMs. See ComPair for further instructions.

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6. Alignments

Index of this chapter:

6.1 General Alignment Conditions

6.2 Hardware Alignments

6.3 Software Alignments

6.4 Option Settings

6.5 Reset of Repaired SSB

6.1 General Alignment Conditions

Perform all electrical adjustments under the following conditions:

• Power supply voltage: 90 - 264 V

• Connect the set to the mains via an isolation transformer with low internal resistance.

• Allow the set to warm up for approximately 15 minutes.

• Measure voltages and waveforms in relation to correct ground (e.g. measure audio signals in relation to AUDIO_GND). Caution: It is not allowed to use heat sinks as ground.

• Test probe: R

> 10 MW, Ci < 20 pF.

• Use an isolated trimmer/screwdriver to perform alignments.

, 50/ 60 ± 3 Hz.

Alignments

In case you have a colour analyser:

• Measure with a calibrated (phosphor- independent) color analyser (e.g. Minolta CA-210) in the centre of the screen. Consequently, the measurement needs to be done in a dark environment.

• Adjust the correct x, y coordinates (while holding one of the White point registers R, G or B on max. value) by means of decreasing the value of one or two other white points to the correct x, y coordinates (see Table 6-1 White D alignment

values). Tolerance: dx: ± 0.003, dy: ± 0.003.

• Repeat this step for the other colour Temperatures that need to be aligned.

• When finished return to the SAM root menu and press STANDBY on the RC to store the aligned values to the NVM.

Table 6-1 White D alignment values

Value Cool (11000 K) Normal (9000 K) Warm (6500 K)

x 0.276 0.287 0.313 y 0.282 0.296 0.329

EN 21QM15.2A LA 6.

6.2 Hardware Alignments

Not applicable.

6.3 Software Alignments

Put the set in SAM mode (see Chapter 5. Service Modes and

Fault Finding). The SAM menu will now appear on the screen.

Select RGB Align and go to one of the sub menus. The alignments are explained below. The following items can be aligned:

• White point.

To store the data:

• Press OK on the RC before the cursor is moved to the left.

• Select “Store” and press OK on the RC.

• Switch the set to stand-by mode.

For the next alignments, supply the following test signals via a video generator to the RF input:

• EU/AP-PAL models: a PAL B/G TV-signal with a signal strength of at least 1 mV and a frequency of 475.25 MHz

• US/AP-NTSC models: an NTSC M/N TV-signal with a signal strength of at least 1 mV and a frequency of

61.25 MHz (channel 3).

• LATAM models: an NTSC M TV-signal with a signal strength of at least 1 mV and a frequency of

61.25 MHz (channel 3).

6.3.1 RGB Alignment

Before alignment, set the picture as follows:

Picture Setting

Dynamic backlight Off Dynamic Contrast Off Color Enhancement Off Picture Format Unscaled Light Sensor Off Brightness 50 Color 0 Contrast 100

White Tone Alignment:

• Activate SAM.

• Select “RGB Align.” and choose a color temperature.

• Use a 100% white screen as input signal and set the following values: – “Red BL Offset” and “Green BL Offset” to “7” (if

present).

– All “White point” values initial to “128”.

If you do not have a colour analyser, you can use the default values. This is the next best solution. The default values are average values coming from production (statistics).

6.3.2 Display Adjustment

You can use the default values. The default values are average values coming from production and just for reference.

• Enter SAM mode.

• Select a colour temperature (e.g. COOL, NORMAL, or WARM).

• Set the RED, GREEN and BLUE default values according to the values in back to div.table 6-2

• When finished press OK on the RC, then press STORE to store the aligned values to the NVM.

• Restore the initial picture settings after the alignments.

Table 6-2 White tone default settings

Colour temperature

Picture mode Screen size

Normal (9000K) 50PUT6800/56 124 105 96

55PUT6800/56 126 106 94 55PUT6800/79 127 106 95 55PUT6800/81 126 103 98 55PUT6800/98 124 106 95 55PUT6800S/98 125 104 97 65PUT6800/56 115 125 123 65PUT6800/79 116 126 124 65PUT6800/98 117 127 123 65PUT6800S/98 118 125 122

Warm (6500K) 50PUT6800/56 127 89 56

55PUT6800/56 126 91 54 55PUT6800/79 127 90 53 55PUT6800/81 125 89 57 55PUT6800/98 127 88 55 55PUT6800S/98 126 93 54 65PUT6800/56 126 124 94 65PUT6800/79 125 125 94 65PUT6800/98 127 127 93 65PUT6800S/98 126 125 95

Red Green Blue

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Alignments

Colour temperature

Picture mode Screen size

Cool (11000K) 50PUT6800/56 126 116 118

55PUT6800/56 125 115 118 55PUT6800/79 125 113 116 55PUT6800/81 127 115 119 55PUT6800/98 125 114 118 55PUT6800S/98 126 113 117 65PUT6800/56 105 120 126 65PUT6800/79 102 118 125 65PUT6800/98 103 120 127 65PUT6800S/98 104 119 126

Red Green Blue

This group setting of colour temperature will be applied automatically to the TV / YPbPr / HDMI / AV sources.

6.4 Option Settings

6.4.1 Introduction

The microprocessor communicates with a large number of I ICs in the set. To ensure good communication and to make digital diagnosis possible, the microprocessor has to know which ICs to address. The presence / absence of these MT5593UPIJ ICs is made known by the option codes.

Notes:

• After changing the option(s), save them by pressing the OK button on the RC before the cursor is moved to the left, select STORE and press OK on the RC.

• The new option setting is only active after the TV is switched “off” / “stand-by” and “on” again with the mains switch (the NVM is then read again).

6.4.2 Option Code Overview

Enter SAM mode to check the option codes. they could be edited in the NVM.

After a repaired SSB has been mounted in the set (set repair on board level), the type number (CTN) and production code of the TV has to be set according to the type plate of the set. For this, you can use the NVM editor in SAM. The loading of the CTN and production code can also be done via ComPair (Model number programming).

In case of a display replacement, reset the “Operation hours display” to “0”, or to the operation hours of the replacement display. Remark:

- After the NVM has been replaced, go to SAM and scroll to the <Reload MAC address> (see figure 1*).

- Select the item and press <OK> on the RC.

6.5.1 Reset of Repaire d SSB

Instruction

After NVM replacement, reload MAC address via SAM menu.This ensures the correct MAC address to be available in

CSM for future repair actions.

Way of working:

• After the NVM has been replaced, go to SAM and scroll to the <Reload MAC address> .

• Select the item and press <OK> on the RC.

Notes:

• Only applicable to all related models that are “Smart TV level 0”enabled (only YouTube access). For models

without internet connection feature, no action is needed.

• HDCP keys are located in the NVM. If you are loading

NVM with the ComPair tool, there is warning message displayed.

New NVM EEPROMs are shipped with pre-loaded HDCP keys.

6.5.2 SSB Identification

6.4.3 Display Cod e Overview

Press the following key sequence on a standard RC transmitter: “062598” directly followed by MENU and “xxx”, where “xxx” is a 3 digit decimal value of the panel type: see column “Display Code” in back to div.table 6-3 the Display Code, restart the set immediately.

Table 6-3 Display code overview

CTN_ALT BOM# Panel Type Display Code

50PUT6800/56 TPT500UK-DJ2QS5.N SM1A 36 55PUT6800/56 TPT550J1-QVN03.U S100A 233 55PUT6800/79 TPT550J1-QVN03.U S100A 233 55PUT6800/81 TPT550J1-QVN03.U S100A 233 55PUT6800/98 TPT550J1-QVN03.U S100A 233 55PUT6800S/98 TPT550J1-QVN03.U S100A 233 65PUT6800/56 TPT650UA-DJ4QS5.N SM1A 31 65PUT6800/79 TPT650UA-DJ4QS5.N SM1A 31 65PUT6800/98 TPT650UA-DJ4QS5.N SM1A 31 65PUT6800S/98 TPT650UA-DJ4QS5.N SM1A 31

6.5 Reset of Repaired SSB

A very important issue towards a repaired SSB from a Service repair shop (SSB repair on component level) implies the reset of the NVM on the SSB. A repaired SSB in Service should get the service Set type “00PF0000000000” and Production code “00000000000000”. Also the virgin bit is to be set. To set all this, you can use the ComPair tool or use the “NVM editor” and “Dealer options” items in SAM (do not forget to “store”).

. After resetting

SSB’s of this chassis are identified by a “715” code on the SSB. 715Axxxx-Nnn-MMM-OOOO

• 715 main category, Printed Wiring Board

• Axxxx sub category, sequential coding number

• Nnn Version code

• N Development number

• nn Production number

• MMM Mounting variation code

• OOOO Optional variation code

Make sure when replacing an SSB the SSB identification codes match the replacement panel.

6.6 Cable position numbers

In this chassis, the cable position numbers can be defined via the rule that the number is always starting with an “E” followed by the connector number of the current sourcing board. The order is always seen from where the power initiates from. So from PSU to SSB, from SSB to IR/LED panel, from IR/LED panel to keyboard control panel. For example, a cable from the PSU connector CN902 to the SSB connector CN701, will have the position number ECN902.

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7. Circuit Descriptions

Index of this chapter:

7.1 Introduction

7.2 Power Supply

7.3 DC/DC Converters

7.4 Front-End Analogue and DVB-C, DVB-T2 reception

7.5 HDMI

7.6 Video and Audio Processing - MT5593UPIJ

7.7 Ambilight

Circuit Descriptions

7.1 Introduction

The QM15.2A LA is a new chassis launched in AP in 2015. The whole range is covered by MT5593UPIJ. The major deltas versus its predecessor support PAL/NTSC/SECAM, with multi-media, Ambilight, WIFI/BT,USB3.0, Video out function.

The QM15.2A LA chassis comes with the following stylings:

• series xxPUT6800xx

EN 23QM15.2A LA 7.

Notes:

•Only new circuits (circuits that are not published recently) are described.

• Figures can deviate slightly from the actual situation, due to different set executions.

• For a good understanding of the following circuit descriptions, please use the wiring, block (see chapter

9. Block Diagrams

10. Circuit Diagrams and PWB Layouts

you will find a separate drawing for clarification.

) and circuit diagrams (see chapter

).Where necessary,

7.1.1 Implementation

Key components of this chassis are:

• SCALER HSBGA-900

• TUNER EUROPE TDSY-G480D

• DEMODULATOR Si2168-C50-GMR QFN-48

• NAND FLASH THGBMBG6D1KBAIL 8GB FBGA153

• DRAM K4B2G1646Q-BCMA 2Gb FBGA-96

• DRAM NT5CB128M16FP-EK 2Gb FBGA-96

• DRAM NT5CB256M16CP-EK 4Gb FBGA-96

• DRAM K4B4G1646D-BCMA 4Gb FBGA-96

• AUDIO TAS5760LDDCAR 20W TSSOP-48

7.1.2 QM15.2A LA Architecture Overview

For details about the chassis block diagrams refer to chapter

9. Block Diagrams

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19940_200.eps

HDMI

Tuner

Headphone

USB

SPDIF

ANALOG I/O

HDMI

DC/DC

DDR

USB

HDMI

NETWORK

USB

SERVICE

CONNECTOR

DC/DC

DDR

MT5593FPIJ/UPIJ

7.1.3 SSB Cell Layout

Circuit Descriptions

Figure 7-1 SSB layout cells (top view) (6800 series)

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7.2 Power Supply

19940_201.eps

Platform

MT5593

AUDIO

AMP

LVDS

12V 12V

CN700

AC IN

DIM

BL-ON/OFF

12V

AC input +

Main filter

Display Power

Platfor m p ow er

PFC

Lower Stby Power

CN8101

PS_ON

Ambilight

12V

19942_200.eps

Platform

MT5593

AUDIO

AMP

LVDS

12V 12V

CN700

AC IN

DIM

BL-ON/OFF

12V

AC input +

Main filter

Display Power

Platform p ower

PFC

Lower Stby Power

CN9201

PS_ON

LED Driver

715G7700

UHD Panel

to panel

Ambilight

12V

12V_AL

Refer to figures Figure 7-2 for the power architecture of this platform.

Circuit Descriptions

EN 25QM15.2A LA 7.

7.2.1 Power Supply Unit

All power supplies are a black box for Service. When defective, a new board must be ordered and defective one must be returned, unless the main fuse of the board is broken. Always replace a defective fuse with one with the correct specifications. This part is available in the regular market.

Figure 7-2 Power Architecture (6800 series)

Figure 7-3 Power Architecture (65" 6800 series)

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Consult the Philips Service web portal for the order codes of the boards.

Important delta’s with the QM15.2A LA classis platform are:

• New power architecture for LED backlight

• “Boost” signal is now a PWM-signal + continuous variable.

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