PHILIPS 43PUS6504/12, 55PUS6704/12, 43PUS6704/12, 43PUS6804/12, 50PUS6504/12 Service Manual

...

Chassis name Platform Model name

43PUS6504/12

43PUS6704/12

43PUS6804/12

TPM19.6E LA MTK5806

50PUS6504/12

50PUS6704/12

55PUS6704/12

TPM19.6E

Published by Doris /SC 1917 Quality Subje ct to modification 3122 785 20940

2019

All rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust earlier supplies accordingly. PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Philips Electronics N.V.

2019-Apr-23

1. Product information……….…………………………………………………………………………………3

Precautions, Notes, and Abbreviation List…………….………………………………………………5

3. Mechanical Instructions………………….……………………………………………………………….11

Cable dressing (43"/50" 6504 series)………………………………………………………11 Cable dressing (43" 6704/6804 series)………………………………………12 Cable dressing (50"/55” 6704 series)………………………………………………………13

Assembly/Panel Removal …………………………………………………………………………………14

4. Service Modes…………….……………….……………….…………………………………………….….19

5. Software upgrading, Error Code and Set Option Code……...…………………………………..23

6. Trouble Shooting……………………………………………...……………………………………………..27

7. Electrical Diagram…..………………….………………………………………………………………30

8. IC Data Sheet……...……………………………………………………………………………….…..34

9. Circuit Diagrams…………..…………………………………………………………………………….37

9.1 715GA018 PSU…………………………………………………………………..……………………37

9.2 715GA052 PSU…………………………………………………………………..……………………41

9.3 715G9907 SSB…………………………………………………………………..……………………45

9.4 715G8623 IR/LED Panel…………………………………………..…………………………………64

9.5 715GA039 IR/LED Panel…………………………………………..…………………………………65

9.6 715G9740 Keyboard control panel…………………………………………………………………….66

9.7 715GA031 AMBI Panel………………………………………………..……………………………….67

9.8 715GA032 AMBI Panel……………………………………………..……………………………….69

9.9 715GA033 AMBI Panel…………………………………………………..………………………….71

10. Styling Sheet……………….………………………………………………………………………………..73

6504 series 43"…………..……………………………………………………………….73 6504 series 50"…………..……………………………………………………………….74 6704/6804 series 43"…………..……………………………………………………………….75 6704 series 50"/55"…………..……………………………………………………………….76

Published by Doris /SC 1917 Quality Subje ct to modification 3122 785 20940

2019

2019-Apr-23

1. Product information

Product specifications are subject to change without notice. For more specification details of this product, see

www.philips.com/TVsupport

Display Resolution

Diagonal screen size

 43PUS6xx3: 108cm/43inch  50PUS6xx3: 126cm/50inch  55PUS6xx3: 139cm/55inch  58PUS6xx3: 147cm/58inch

Display resolution

 3840 x 2160

Supported Input Resolution-Video

Support Timing

Video support timing also includes field/frame rate

23.976Hz, 29.97Hz and 59.94Hz.

HDMI

 480i  480p  576i  576p  720p  1080i  1080p  3840 x 2160p– 24Hz, 25Hz, 30Hz, 50Hz, 60Hz

 The setting Optimal* allows maximum up to Ultra HD (50Hz or 60Hz) RGB 4:4:4 or YCbCr 4:4:4/4:2:2/4:2:0 signals.

 The setting Standard allows maximum up to Ultra HD (50Hz or 60Hz) YCbCr 4:2:0 signals.

Component, Composite

Composite

 PAL,NTSC,SECAM

Component

 480i  480p  576i  576p  720p–50Hz, 60Hz  1080i–50Hz, 60Hz  1080p –50Hz, 60Hz

Supported Input Resolution – Computer

 640 x 480 – 60Hz  800 x 600 – 60Hz  1024 x 768 – 60Hz  1280 x 800 – 60Hz  1280 x 960 – 60Hz  1280 x 1024 – 60Hz  1366 x 768 – 60Hz  1440 x 900 – 60Hz  1920 x 1080 – 60Hz  3840 x 2160 – 60Hz

Note: For HDMI Input only

HDMI - UHD

(HOME) > Settings > General settings > Input

source > HDMI(port) >HDMI Ultra HD

This TV can display Ultra HD signals. Some devices – connected with HDMI – do not recognize a TV with Ultra HD and might not work correctly or show distorted picture or sound.

To avoid the malfunctioning of such a device, you can set the signal quality to a level the device can handle. If the device is not using Ultra HD signals, you can switch off Ultra HD for this HDMI connection.

Reception

 Aerial input : 75 ohm coaxial (IEC75)  Tuner bands : Hyperband, S-Channel, UHF, VHF  DVB : DVB-T2, DVB-C (cable) QAM  Analogue video playback : SECAM, PAL  Digital video playback : MPEG2 SD/HD (ISO/IEC

13818-2), MPEG4 SD/HD (ISO/IEC 14496-10), HEVC*

 Digital audio playback (ISO/IEC 13818-3)  Satellite aerial input : 75 ohm F-type  Input frequency range : 950 to 2150MHz  Input level range : 25 to 65 dBm  DVB-S/S2 QPSK, symbol rate 2 to 45M symbols, SCPC

and MCPC  LNB : DiSEqC 1.0, 1 to 4 LNBs supported, Polarity selection 14/18V, Band selection 22kHz, Tone burst mode, LNB current 300mA max * Only for DVB-T2, DVB-S2

Sound

 Dolby Atmos® Virtualizer  Clear Dialogue  A.I Sound  5 Band Equalizer  Output power (RMS) : 20W  Dolby® Audio  DTS-HD

Multimedia

Connections

 USB 2.0 / USB 3.0  Ethernet LAN RJ-45  Wi-Fi 802.11n(built-in)

Supported USB file systems

FAT, NTFS

Playback formats

 Video Codec: AVI,MKV,HEVC,H.264/MPEG-4

AVC,MPEG1,MPEG2,MPEG4,WMV9/VC1,VP9,HEVC(H .265)

 Audio Codec: MP3,WAV,AAC,WMA(v2 up to

v9.2),WMA-PRO(v9 and v10)

 Subtitles:

- Format: SRT, SMI, SSA, SUB, ASS, TXT

- Character encodings : UTF-8, Central Europe and Eastern Europe (Windows-1250), Cyrillic (Windows-1251), Greek (Windows-1253), Turkish (Windows-1254), Western Europe (Windows-1252)

 Maximum Supported Data Rate :

 MPEG-4 AVC (H.264) is supported up to High

Profile @ L5.1. 30Mbps  H.265 (HEVC) is supported up to Main / Main 10 Profile up to Level 5.1 40Mbps

 VC-1 is supported up to Advanced Profile @ L3  Image Codec : JPEG, GIF, PNG, BMP

Wi-Fi Certified

This TV supports Miracast certified devices. Performance may vary, depending on the capabilities of the

mobile device and the software used.

Connectivity

TV Side

 Common Interface slot: CI+/CAM  USB 2 - USB 3.0  HDMI 3 in - UHD - HDR  Headphones - Stereo mini-jack 3.5mm

TV Rear

 YPbPr : Y Pb Pr, Audio L/R  CVBS : CVBS, Audio L/R (Shared with YPbPr)

TV Bottom

 Audio out - Optical Toslink  USB 1 - USB 2.0  Network LAN - RJ45  Satellite tuner  Antenna (75 ohm)  HDMI 1 in - ARC – UHD-HDR  HDMI 2 in - UHD - HDR



Power

 Mains power : AC 220-240V +/-10%  Ambient temperature : 5°C to 35°C

2. Precautions, Notes, and Abbreviation List

tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

2.1 Safety Instructions

Safety regulations require the following during a repair:  Connect the set to the Mains/A C Power via an isolation

transformer (> 800 VA).

 Replace safety components, indicated b y the symbol 

only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:  Route the wire trees correctly and fix them with the

mounted cable clamps.

 Check the insulation of the Mains/AC Power lead for

external damage.

 Check the strain relief of the Mains/AC Power cord for

proper function.

 Check the electrical DC resistance between the

Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power sup ply):

1. Unplug the Mains/AC Power cord and connect a wire between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the “on” position (keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 M  and 12 M.

4. Switch “off” the set, and remove the wire between the two pins of the Mains/AC Power plug.

 Check the cabinet for defects, to prevent touching of any

inner parts by the customer.

2.2 Warnings

 All ICs and many other semiconductors are susce ptible

to electrostatic discharges (ESD ). Careless handling during repair can reduce life drastically. Make sure that, during repair, yo u are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tool s also at this same potential.

 Be careful during measurements in the high voltage

section.

 Never replace modules or other components while the

unit is switched “on”.

 When you align the set, use plastic rather than metal

2.3 Notes

2.3.1 General

 Measure the voltages and waveforms with regard to the

chassis (= tuner) ground ( ), or hot ground ( ),

depending on the tested area of circuitry. The voltages and wav eforms shown in the diagrams are indicative. Measure them in the Service Default Mode with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3).

 Where necessary, measure the waveforms and voltages

with ( ) and without ( ) aerial signal. Measure the voltages in the power supply section both in normal operation ( ) and in stand-by ( ). These values are indicated by means of the appropriate symbols.

2.3.2 Schematic Notes

 All resistor values are in ohms, and the value m ultiplier is

often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 k).

 Resistor values with no multiplier may be indicated with

either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).

 All capacitor values are given in micro-farads (µ = x10

nano-farads (n = x10

-9

), or pico-farads (p = x10

 Capacitor val ues may also use the value multiplier as the

decimal point indication (e.g. 2p2 indicates 2.2 pF).

 An “asterisk” (*) indicates component usage v aries . Refer

to the diversity tables for the correct values.

 The correct component values a re listed on the Philips

Spare Parts Web Portal.

2.3.3 Spare parts

For the latest spare part overview, consult your Philips Spare Part web portal.

2.3.4 BGA (Ball Grid Array) ICs Introduction

For more inf ormation on how to handle BGA devices, visit this URL: http://www.atyourservice-magazine.com. “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.

BGA Temper ature Profiles

For BGA-ICs, y ou must use the correct temperature-profile. Where applicable and available, this profile is add ed to the

-12

Select

-6

IC Data Sheet information section in this manual.

2.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:  Use only lead-free soldering tin. If lead-free solder paste

is required, please contact the manufacturer of your soldering equipment. In ge neral, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.

 Use only adequate solder tools applicable for lead-free

soldering tin. The solder tool must be able:

– To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.

 Adjust your solder tool so that a temperature of around

360°C - 380°C is reached and stabilized at the solde r joint. He ating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.

 Mix of lead-free soldering tin/parts with leaded soldering

tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

For the third digit, the numbers 1...9 and the characte rs A...Z can be used, so in total: 9 plus 26= 35 different B.O. M.s can be indicated by the third digit of the serial number.

Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production centre (e.g. S N is L yso mice , RJ is Kobierzyce), digit 3 ref ers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2010 week 10 / 2010 week 17). The 6 last digits contain the serial number.

2.3.6 Alternative BOM identification

It should be noted that on the European Service website, “Alternative BOM” is referred to as “Design variant”.

The third digit in the serial number (example: AG2B0335000001) indicat es the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O . M. number.

By looking at the third digit of the serial number , one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial numbe r contains the number “1” (example: AG1B033500001), then the TV set has been manufactured a c cording to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts!

Figure 3-1 Serial number (example)

2.3.7 Board Level Repair (BLR) or Component Level Repair (CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level.

If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

2.3.8 Practical Service Precautions  It makes sense to avoid exposure to electrical sho ck.

While some sources are expected to have a possibl e dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.

 Alway s respect voltages. While some may not be

dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

2.4 Abbreviation List

0/6/12 SCART switch co ntrol signal on A/V board.

0 = loop through (A UX to TV),6 = play 16 : 9 format, 12 = play 4 : 3 format

DNR Digital Noise Reduction: noise reduction

feature of the set

AARA Automatic Aspect Ratio Adaptation:

algorithm that adapts aspect ratio to remove horizontal black bars; keeps the original aspect ratio

ACI Automatic Channel Installation: algorithm

that installs TV channels directly from a cable network by means of a predefined

TXT page ADC Analogue to Digital Converter AFC Automatic Frequency Control: control

signal used to tune to the correct

frequency AGC Automatic Gain Control: algorithm that

ontrols the video input of the feature box AM Amplitude Modulation AP Asia Pacific AR Aspect Ratio: 4 by 3 or 16 by 9 ASF Auto Screen Fit: algorithm that adapts

aspect ratio to remove horizontal black

bars without discarding video information ATSC Advanced Television Systems Commit t ee,

the digital TV standard in the USA ATV See Auto TV Auto TV A hardware and software control system

that measures picture content, and adapts

image parameters in a dynamic way AV External Audio Video AVC Audio Video Controller AVIP Audio Video Input Processor B/G Monochrome TV system. Sound carrier

distance is 5.5 MHz BDS Business Display Solutions (iTV) BLR Board-Level Repair BTSC Broadcast Television Standard Committee.

Multiplex FM stereo sound system,

originating from the USA and used e.g. in

LATAM and AP-NTSC countries B-TXT Blue TeleteXT C Centre channel (audio) CEC Consumer Electronics Control bus: re mote

control bus on HDMI conn ections CL Constant Level: audio output to connect

with an external amplifier CLR Component Level Repair ComPair Computer aided rePair CP Connected Planet / Copy Protection CSM Customer Service Mode CTI Color Transient Improvement: manipulates

steepness of chroma transients CVBS Composite Video Blanking and

Synchronization DAC Digital to Analogue Converter DBE Dynamic Bass Enhanceme nt: extra low

frequency amplification DCM Data Communication Module. Also

referred to as System Card or Smartcard

(for iTV). DDC See “E-DDC” D/K Monochrome TV system. Sound carrier

distance is 6.5 MHz DFI Dynamic Frame Insertion DFU Directions For Use: owner's manual DMR Digital Media Reader: card reader DMSD Digital Multi Standard Decoding DNM Digital Natural Motion DRAM Dynamic RAM DRM Digital Rights Management DSP Digital Signal Processing DST Dealer Service Tool: special remote control

designed for service technicians DTCP Digital Transmission Content Protection; A

protocol for protecting digital audio/vide o

content that is traversi ng a high speed

serial bus, such as IEEE-1394 DVB-C Digital Video Broadcast - Cable DVB-T Digital Video Broadcast - Terrestrial DVD Digital Versatile Disc DVI(-d) Digital Visual Interface (d= digital only) E-DDC Enhanced Display Data Channel (VESA

standard for communication channel and

display). Using E-DDC, the video source

can read the EDID information form the

display.

EDID Extended Display Identification Data

(VESA standard)

EEPROM Electrically Erasable and Programmable

Read Only Memory EMI Electro Magnetic Interference EPG Electronic Program Guide EPLD Erasable Programmable Logic Device EU Europe EXT EXTernal (source), entering the set by

SCART or by cinches (jacks) FDS Full Dual Screen (same as FDW) FDW Full Dual Window (same as FDS) FLASH FLASH memory FM Field Memory or Frequency Modulation FPGA Field-Programmable Gate Array FTV Flat TeleVision Gb/s Giga bits per second G-TXT Green TeleteXT H H_sync to the module HD High Definition HDD Hard Disk Drive HDCP High-bandwidth Digital Content Protection:

A “ke y ” encoded into the HDMI/DVI signal

that prevents video data piracy. If a source

is HDCP coded and connected via

HDMI/D VI without the proper HDCP

decoding, the picture is put into a “snow

vision” mode or changed to a low

resolution. For normal content distribution

the source and the display device must be

enabled for HDCP “software key”

decoding. HDMI High Definition Multimedia Interface HP HeadPhone I Monochrome TV system. Sound carrier

distance is 6.0 MHz

C Inter IC bus

D Inter IC Data bus

S Inter IC Sound bus

I IF Intermediate Frequency IR Infra Red IRQ Interrupt Request ITU-656 The ITU Radio communication Sector

(ITU-R) is a standards body subcommittee

of the International Telecommunication

Union relating to radio communication.

ITU-656 (a.k.a. SDI), is a digitized video

format used for broadcast grade video.

Uncompressed digital component or digital composite signals can be used. The SDI signal is self-synchronizing, uses 8 bit or 10 bit data words, and has a maximum data rate of 270 Mbit/s, with a minimum bandwidth of 135 MHz.

iTV Institutional TeleVision; TV sets for hotels,

hospitals etc.

LS Last Status; The settings last chosen by

the customer and read and stored in RAM or in the NVM. They are called at start-up of the set to configure it according to the

customer's preferences LATAM Latin America LCD Liquid Crystal Display LED Light Emitting Diode L/L' Monochrome TV system. Sound carrier

distance is 6.5 MHz. L' is Band I, L is all

bands except for Band I LPL LG.Philips LCD (supplier) LS Loudspeaker LVDS Low Voltage Differential Signalling Mbps Mega bits per second M/N Monochrome TV system. Sound carrier

distance is 4.5 MHz MHEG Part of a set of international standards

related to the presentation of multimedia

information, standardised by the

Multimedia and Hypermedia Experts

Group. It is commonly used as a language

to describe interactive television services MIPS Microprocessor without Interlocked

Pipeline-Stages; A RISC-based

microprocessor MOP Matrix Output Processor MOSFET Metal Oxide Silicon Field Effect Transistor,

switching de vice MPEG Motion Pictures Experts Group MPIF Multi Platform InterFace MUTE MUTE Line MTV Mainstream TV: TV -mode with Consumer

TV features enabled (iTV) NC Not Connected NICAM Near Instantaneous Compounded Audio

Multiplexing. This is a digital sound system,

mainly used in Europe. NTC Negative Temperature Coefficient,

non-linear resistor

NTSC National Television Standard Committee.

Color system mainly used in North America and Japan. Color carrier NTSC M/N= 3.579545 MHz, NTSC 4.43=

4.433619 MHz (this is a VCR norm, it is not transmitted off-air)

NVM Non-Volatile Memory: IC containing TV

related data such as alignments O/C Open Circuit OSD On Screen Display OAD Over the Air Download. Method of softw are

upgrade via RF transmissi on. Upgrade

software is broadcasted in TS with TV

channels. OTC On screen display Teletext and Control;

also called Artistic (SAA5800) P50 Project 50: communication protocol

between TV and peripherals PAL Phase Alternating Line. Color system

mainly used in West Europe (colour carrier

= 4.433619 MHz) and South America

(colour carrier PAL M = 3.575612 MHz and

PAL N = 3.582056 MHz) PCB Printed Circuit Board (same as “PWB”) PCM Pulse Code Modulation PDP Plasma Display Panel PFC Power F actor Corrector (or

Pre-conditioner) PIP Picture In Picture PLL Phase Locked Loop. Used for e.g. FST

tuning systems. The customer can give

directly the desired frequency POD Point Of Deployment: a removable CAM

module, implementing the CA system for a

host (e.g. a TV-set) POR Power On Reset, signal to reset the uP PSDL Power Sup ply for Direct view LED

backlight with 2D-dimming PSL Power Supply with integrated LED drivers PSLS Power Supply with integrated LED drivers

with added Scanning functionality PTC Positive Temperature Coefficient,

non-linear resistor PWB Printed Wiring Board (same as “PCB”) PWM Pulse Width Modulation QRC Quasi Resonant Converter QTNR Quality Temporal Noise Reduction QVCP Quality Video Composition Processor

RAM Random Access Memory RGB Red, Green, and Blue. The primary color

signals for TV. By mixing levels of R, G,

and B, all colors (Y/C) are reproduced. RC Remote Control RC5 / RC6 Signal protocol from the remote control

receiver RESET RESET signal ROM Read Only Memory RSDS Reduced Swing Differential Signalling data

interface R-TXT Red TeleteXT SAM Service Alignment Mode S/C Short Circuit SCART Syndicat des Constructeurs d'Appareils

Radiorécepteurs et Téléviseurs

SCL Serial Clock I SCL-F CLock Signal on Fast I

C bus

SD Standard Definition

SDA Serial Data I SDA-F DAta Signal on Fast I

C bus SDI Serial Digital Interface, see “ITU-656” SDRAM Synchronous DRAM SECAM SEequence Couleur A ve c Mémoire. Colour

system mainly used in France and East Europe. Colour carriers = 4.406250 MHz

and 4.250000 MHz SIF Sound Intermediate Frequency SMPS Switched Mode Power Supply SoC System on Chip SOG Sync On Green SOPS Self Oscillating Power Supply SPI Serial Peripheral Interface bus; a 4-wire

synchronous serial data link standard S/PDIF Sony Philips Digital InterFace SRAM Static RAM SRP Service Reference Protocol SSB Small Signal Board SSC Spread Spectrum Clocking, used to

reduce the effects of EMI STB Set Top Box STBY STand-BY SVGA 800 × 600 (4:3) SVHS Super Video Home System SW Software SWAN Spatial temporal Weighted Averaging

Noise reduction SXGA 1280 × 1024

TFT Thin Film Transistor THD Total Harmonic Distortion TMDS Transmission Minimized Differential

Signalling TS Transport Stream TXT TeleteXT TXT-DW Dual Window with TeleteXT UI User Interface uP Microprocessor UXGA 1600 × 1200 (4:3) V V-sync to the module VESA Video Electronics Standards Association VGA 640 × 480 (4:3) VL Variable Level out: processed audio output

toward external amplifier VSB Vestigial Side Band; modulation method WYSIWYR What You See Is What You Record: record

selection that follows main pictu re an d

sound WXGA 1280 × 768 (15:9) XTAL Quartz crystal XGA 1024 × 768 (4:3) Y Luminance signal Y/C Luminance (Y) and Chrominance (C)

signal YPbPr Component video. Luminance and scaled

color difference signals (B-Y and R-Y) YUV Component video

3. Mechanical Instructions

3.1 Cable Dressing

ECN701

CN701

CN408

CN601

CN415

SSB (1053)

MAIN POWER SUPPLY

(1054)

Cable dressing (43"50" 6504 series)

CN9102

CN8601

ECN408

ECN601

ECN415

LOUDSPEAKER

(1184)

Back cover overview (43"50" 6504 series)

WIFI MODULE

(Wifi02)

ECN601

LOUDSPEAKER

(1184)

KEY BOARD

(1057)

IR/LED BOARD

(1056)

ECN401

MAIN POWER SUPPLY

(1054)

CN416

CN701

CN9102

CN8601

ECN701

ECN408

CN601

CN415

CN408

SSB (1053)

Cable dressing (43" 6704/6804 series)

Ambilight

(1061)

EXA04-1

EXA04

ECN415

Ambilight

(1061)

ECN03

ECN601

Ambilight

(1061)

EXA04-2

Ambilight

(1061)

ECN416

ECN02

LOUDSPEAKER

(1184)

WIFI MODULE

(Wifi02)

Back cover overview (43" 6704/6804 series)

ECN601

LOUDSPEAKER

(1184)

IR/LED BOARD

(1056)

MAIN POWER SUPPLY

(1054)

EXA04

CN9102

CN8601

Ambilight

(1061)

ECN701

ECN408

Cable dressing (50"/55” 6704 series)

EXA04-1

CN416

CN701

CN408

CN601

CN415

Ambilight

(1062)

SSB (1053)

EXA04-2

Ambilight

ECN401

(1061)

ECN03

ECN415

WIFI MODULE

(Wifi02)

LOUDSPEAKER

(1184)

ECN601

Back cover overview (50"/55" 6704 series)

ECN601

ECN416

LOUDSPEAKER

(1184)

ECN02

Ambilight

(1061)

IR/LED BOARD

(1056)

3.2 Assembly/Panel Removal

3.2.1 IR board Control Unit

1. Unplug the connector from the SSB. Caution: be careful, as these are very fragile connectors!

2. Remove fixation screws [1] and connector [2] from the IR board control unit.

3. Remove the IR lens, IR board from the DECO_REAR_COVER.

When defective, replace the whole unit.

(43"50" 6504 series)

3.2.2 Stand removal

1. Remove the fixation screws [1] that secure the stand.

2. Take the stand bracket out from the set.

3.2.3 Rear Cover

Warning: Disconnect the mains power cord before removing the rear cover.

1. Remove all fixation screws [1] [2]and [3] that secure the Back cover assy.

2. Unplug the connector that marked by red box below from SSB.

3. Gently lift the rear cover from the TV. Make sure that wires and cables are not damaged while lifting the rear cover from the set.

2 2

(43"50" 6504 series)

(43"50" 6704 series)

3.2.4 Keyboard Control Unit

1. Release the connector from the SSB Board. Caution: be careful, the Keyboard is catch on the Back cover, please be careful to avoid damage the fragile connectors!

2. Remove all the fixation screws from the keyboard control panel [2] and take it out from the Back cover.

When defective, replace the whole unit.

(43"50" 6504 series)

(43"50" 6704 series)

3.2.5 Small Signal Board (SSB)

Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the SSB.

1. Release the clips from the LVDS connector that connect with the SSB[1].

Caution: be careful, as these are very fragile connectors!

2. Unplug all other connectors [2] .

3. Remove all the fixation screws from the SSB [3].

4. The SSB can now be shifted from side connector cover, then lifted and taken out of the I/O bracket.

3.2.6 Power Supply Unit (PSU)

Caution: it is mandatory to remount all different screws at their original position during re-assembly. Failure to do so may result in damaging the PSU.

1. Gently unplug all connectors from the PSU.

2. Remove all fixation screws from the PSU.

3. The PSU can be taken out of the set now.

3.2.7 Speakers

1. Gently release the tapes that secure the speaker cables.

2. Unplug the speaker connector from the SSB.

3. Take the speakers out.

When defective, replace the both units.

3.2.8 WIFI module

1. Unplug the connector from the SSB.

2. Remove fixation screw that secure the WIFI module.

When defective, replace the whole unit.

3.2.9 LCD Panel

1. Remove the SSB as described earlier.

2. Remove the PSU as described earlier.

3. Remove the keyboard control panel as described earlier.

4. Remove the stand bracket as described earlier.

5. Remove the IR/LED as described earlier.

6. Remove the fixations screws that fix the metal clamps to the front bezel. Take out those clamps.

7. Remove all other metal parts not belonging to the panel.

8. Lift the LCD Panel from the bezel.

When defective, replace the whole unit.

4. Service Modes

4.1 Service Modes

The Service Mode feature is split into following parts:

 Service Alignment Mode (SAM).  Factory Mode.  Customer Service Mode (CSM).SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set.

SAM and the Factory mode offer features, which can be used by the Service engineer to repair/align a TV set. Some features are:

 Make alignments (e.g. White Tone), reset the error buffer(SAM and Factory Mode).  Display information (“SAM” indication in upper right corner of screen, error buffer, software version, operating hours,options and option codes, sub

menus).

The CSM is a Service Mode that can be enabled by the consumer. The CSM displays diagnosis information, which the customer can forward to the dealer or call centre. In CSM mode, “CSM”, is displayed in the top right corner of the screen. The information provided in CSM and the purpose of CSM is to:

 Increase the home repair hit rate.  Decrease the number of nuisance calls.  Solved customers’ problem without home visit.

Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).

4.2 Service Alignment Mode (SAM)

Purpose

 To modify the NVM.  To display/clear the error code buffer.  To perform alignments.

Specifications

 Operation hours counter (maximum five digits displayed).  Software version, error codes, and option settings display.  Error buffer clearing.  Option settings.  Software alignments (White Tone).  NVM Editor.  Set screen mode to full screen (all content is visible).

How to Activate SAM

To activate SAM, use one of the following methods:

 Press the following key sequence on the remote control transmitter: “062596”, directly followed by the “INFO/OK” button. Do not allow the

display to time out between entries while keying the sequence.

 Or via ComPair.

After entering SAM, the following items are displayed, with “SAM” in the upper right corner of the screen to indicate that the television is in Service Alignment Mode.

How to Navigate

 In the SAM menu, select menu items with the UP/DOWN keys on the remote control transmitter. The selected item will be indicated. When not

all menu items fit on the screen, use the UP/DOWN keys to display the next/previous menu items.

 With the “LEFT/RIGHT” keys, it is possible to:

– (De) activate the selected menu item. – (De) activate the selected sub menu. – Change the value of the selected menu item.

 When you press the MENU button once while in top level SAM, the s et will switch to the normal us er menu (with the SAM mode still active in the

background).

How to Store SAM Settings

To store the settings changed in SAM mode (except the RGB Align settings), leave the top level SAM menu by using the POWER button on the remote control transmitter or the television set. The mentioned exceptions must be stored separately via the STORE button.

How to Exit SAM

Use one of the following methods:

 Switch the set to STANDBY by pressing the mains button on the remote control transmitter or the television set.  Via a standard RC-transmitter, key in “00” sequence.

Note: When the TV is switched “off” by a power interrupt while in SAM, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared.

SAM mode overview

Remark: Under main menu “NVM editor”, select “Service Data”, you can use the UP/DOWN keys to view and change the set Type number, the set Production Number or the 18AC of a part.(The NVM-editor still has the same function as before, alpha-numeric entry.)

4.3 Factory mode:

Purpose

 To perform extended alignments.

Specifications

 Displaying and or changing Panel ID information.  Displaying and or changing Tuner ID information.  Error buffer clearing.  Various software alignment settings.  Testpattern displaying.  Public Broadcasting Service password Reset.  etc.

How to Activate the Factory mode

To activate the Factory mode, use the following method:

 Press the following key sequence on the remote control transmitter: from the “menu/home” press “1999”, directly followed by the

“Back/Return” button. Do not allow the display to time out between entries while keying the sequence.

After entering the Factory mode, we can see many items displayed,use the UP/D OWN keys to display the next/previous menu items

Factory mode overview

How to Exit the Factory mode

 Select EXIT_FACTORY from the menu and press the “OK” button.

Note: When the TV is switched “off” by a power interrupt, or normal switch to “stand-by” while in the factory mode, the TV will show up in “normal operation mode” as soon as the power is supplied again. The error buffer will not be cleared.

4.4 Customer Service Mode (CSM)

Purpose

The Customer Service Mode shows error codes and information on the TVs operation settings.The call centre can instruct the customer (by telephone) to enter CSM in order to identify the status of the set.This helps the call centre to diagnose problems and failures in the TV set before making a service call. The CSM is a read-only mode; therefore, modifications are not possible in this mode.

Specifications

 Ignore “Service unfriendly modes”.  Line number for every

line (to make CSM language independent).

 Set the screen mode to full

screen (all contents on screen is visible).

 After leaving the Customer Service Mode, the original settings are restored.  Possibility to use “CH+” or “CH-” for channel surfing, or enter the specific channel number on the RC.

How to Activate CSM

To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed. use the Right/Left keys to display the next/previous menu items

Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

CSM Overview

How to Navigate

By means of the “CURSOR-DOWN/UP” knob (or the scroll wheel) on the RC-transmitter, can be navigated through the menus.

How to Exit CSM

To exit CSM, use one of the following methods.

 Press the MENU/HOME button on the remote control transmitter.  Press the POWER button on the remote control transmitter.  Press the POWER button on the television set.

5. Software Upgrading, Error code and Panel Code

5.1 Software Upgrading

5.1.1. The following update is for .pkg file.

1. Rename the file to “upgrade_loader.pkg”.

2. Prepare a USB memory (File format: FLAT, Size: 1G~8G).

3. Copy the software to USB flash disk (root directory).

4. Switch off the TV and Insert the USB memory stick that contains the software update files in one of the TV’s USB 2.0 port.

Note: It contains USB3.0 port, if connect on it, the software may can’t be detected.

5. Switch on the TV. The TV will detect the USB memory s tick automatically. Then a window jumps out as below:

6. When the TV software is updated, the TV will turn on again automatically. Remove your USB flash drive.

7. We can enter in CSM or Factory mode to check the current software version.

5.1.2. The following update is for .upg file.

Step 1: Ready for F/W Upgrade

1. Rename the file to “autorun.upg”.

2. Prepare a USB memory (File format: FLAT, Size: 1G~8G).

3. Copy the software to USB flash disk (root directory).

4. Switch on the TV and Insert the USB memory stick that contains the software update files in one of the TV’s USB 2.0 port.

Note the version of this F/W before you change the software file name.

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