10. Circuit Diagrams and PWB LayoutsDrawing PWB
A 715G6297 PSU
A 715G6197 PSU5658-59
A 715G6550 PSU6062-63
A 715G6934 PSU6466-67
A 715G6677 PSU6872-73
A 715G6973 PSU7478-79
B 715G6165 SSB8094-95
J 715G5772 IR/LED Panel9697
J 715G7055 IR/LED Panel9899
J 715G7377 IR/LED Panel100101
E 715G7088 Keyboard control panel102103
HC 715G6393 OPTION BOARD104108-109
AD 715G6350 LED Driver board110111-112
11. Styling Sheets
4010W series 19"113
3010 series 24"114
3010 series 28"115
5254-55
5010 series 28"116
3010T series 32"117
3010W series 32"118
5010 series 32"119
5110 series 32"120
3010 series 40"121
5010 series 40"122
5010 series 48"123
5010 series 55"124
Published by XMM/SC 1541 QualityPrinted in the NetherlandsSubject to modificationEN 3122 785 19823
All rights reserved. Specifications are subject to change without notice. Trademarks are the
property of Koninklijke Philips Electronics N.V. or their respective owners.
TP Vision Netherlands B.V. reserves the right to change products at any time without being obliged to adjust
earlier supplies accordingly.
PHILIPS and the PHILIPS’ Shield Emblem are used under license from Koninklijke Phili ps Electronics N.V.
EN 2TPM15.3HE LA1.
1.Revision List
Manual xxxx xxx xxxx.0
•First release
Revision List
•Chapter 11: Added stytling sheets 11.4 5010 series 28"
and 11.6 3010W series 32"
1-+5V k
2-Data (-) jk
3-Data (+) jk
4-Ground Gnd H
2 - HDMI : Digital Video - In, Digital Audio with ARC - In/Out
Figure 2-3 HDMI (type A) connector
1 -D2+ Data channel j
2-Shield Gnd H
3 -D2- Data channel j
4 -D1+ Data channel j
5-Shield Gnd H
6 -D1- Data channel j
7 -D0+ Data channel j
8-Shield Gnd H
9 -D0- Data channel j
10 - CLK+ Data channel j
Figure 2-1 Connection overview
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink/CEC Control channel jk
14 - ARC Audio Return Channel k
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
3 - Head phone (Output)
Bk -Head phone 80 - 600 / 10 mW ot
2.3.2Rear Connections
4 - Service / UART
1 -Ground Gnd H
2 -UART_TX Transmit k
3 -UART_RX Receive j
5 - TV ANTENNA - In
Signal input from an antenna, cable or satellite.
6 - HDMI 1: Digital Video - In, Digital Audio with ARC In/Out
1 -D2+ Data channel j
2 -Shield Gnd H
3 -D2- Data channel j
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Figure 2-4 HDMI (type A) connector
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Technical Specs, Diversity, and Connections
4 -D1+ Data channel j
5-Shield Gnd H
6 -D1- Data channel j
7 -D0+ Data channel j
8-Shield Gnd H
9 -D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink/CEC Control channel jk
14 - ARC Audio Return Channel k
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
7 - RJ45: Ethernet
Figure 2-5 Ethernet connector
1 -TD+ Transmit signal k
2 -TD- Transmit signal k
3 -RD+ Receive signal j
4 -CT Centre Tap: DC level fixation
5 -CT Centre Tap: DC level fixation
6 -RD- Receive signal j
7 -GND Gnd H
8 -GND Gnd H
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Technical Specs, Diversity, and Connections
HDMI ARC
USB
CI
TV ANTENNA
SERV.U
AUDIO IN
DVI/VGA
HDMI 1
ARC
SCART
(RGB/CVBS)
DIGITAL
AUDIO OUT
LR
CVBS/YPb
Pr
VGA
NETWORK
(Optional)
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2
3
4
5
9
12
13
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6
7
8
10
11
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1
182
1 2 3 4
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2.4Conne ctions (for 24"- 28" & 32" 3010W)
EN 5TPM15.3HE LA2.
2.4.1Side Connections
Note: The following connector colour abbreviations are used
2 - HDMI ARC: Digital Video - In, Digital Audio with ARC In/Out
jk
Figure 2-7 HDMI (type A) connector
1 -D2+ Data channel j
2-Shield Gnd H
3 -D2- Data channel j
4 -D1+ Data channel j
5-Shield Gnd H
6 -D1- Data channel j
7 -D0+ Data channel j
8-Shield Gnd H
9 -D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink/CEC Control channel jk
14 - ARC Audio Return Channel k
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
Figure 2-6 Connection overview
20 - Ground Gnd H
3 - USB 2.0
1-+5V k
2 -Data (-) jk
3 -Data (+) jk
4 -Ground Gnd H
4 - Head phone (Output)
Bk -Head phone 80 - 600 / 10 mW ot
5 - Power Button
Turn on/off the TV.
2.4.2Rear Connections
6 - Service / UART
1 -Ground Gnd H
2 -UART_TX Transmit k
3 -UART_RX Receive j
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7 - TV ANTENNA - In
Signal input from an antenna, cable or satellite.
Figure 2-8 USB (type A)
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21
20
1
2
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8 - PC IN:VGA
Figure 2-9 VGA connector
1 -Video Red 0.7 V
2 -Video Green 0.7 V
3 -Video Blue 0.7 V
4-n.c.
/ 75 W j
PP
/ 75 W j
PP
/ 75 W j
PP
5 -Ground Gnd H
6 -Ground Red Gnd H
7 -Ground Green Gnd H
8 -Ground Blue Gnd H
9-+5V
10 - Ground Sync Gnd H
+5 V j
DC
11 - Ground Red Gnd H
12 - DDC_SDA DDC data j
13 - H-sync 0 - 5 V j
14 - V-sync 0 - 5 V j
15 - DDC_SCL DDC clock j
9 - Audio - In: Left / Right, VGA
Gn - Audio L/R in 0.5 V
/ 10 k jq
RMS
10 - HDMI 1: Digital Video - In, Digital Audio with ARC In/Out
Figure 2-10 HDMI (type A) connector
1 -D2+ Data channel j
2-Shield Gnd H
3 -D2- Data channel j
4 -D1+ Data channel j
5-Shield Gnd H
6 -D1- Data channel j
7 -D0+ Data channel j
8-Shield Gnd H
9 -D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink/CEC Control channel jk
14 - ARC Audio Return Channel k
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
8 -GND Gnd H
12 - Cinch: Video YPbPr - In, Audio - In
Gn - Video - Y 1 V
Bu -Video - Pb 0.7 V
Rd -Video - Pr 0.7 V
Wh -Audio - L 0.5 V
Rd -Audio - R 0.5 V
/ 75 W jq
PP
/ 75 jq
PP
/ 75 jq
PP
/ 10 k jq
RMS
/ 10 k jq
RMS
13 - SCART: Video RGB/YC - In, CVBS - In/Out, Audio In/Out
Figure 2-12 SCART connector
1 -Audio R 0.5 V
2 -Audio R 0.5 V
3 -Audio L 0.5 V
4 -Ground Audio Gnd H
/ 1 k k
RMS
/ 10 k j
RMS
/ 1 k k
RMS
5 -Ground Blue Gnd H
6 -Audio L 0.5 V
7 -Video Blue/C-out 0.7 V
8 -Function Select 0 - 2 V: INT
/ 10 k j
RMS
/ 75 jk
PP
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 -Ground Green Gnd H
10 - n.c.
11 - Video Green 0.7 V
12 - n.c.
/ 75 j
PP
13 - Ground Red Gnd H
14 - Ground P50 Gnd H
15 - Video Red/C 0.7 V
/ 75 j
PP
16 - Status/FBL 0 - 0.4 V: INT
1 - 3 V: EXT / 75 j
17 - Ground Video Gnd H
18 - Ground FBL Gnd H
19 - Video CVBS 1 V
20 - Video CVBS/Y 1 V
/ 75 k
PP
/ 75 j
PP
21 - Shield Gnd H
11 - RJ45: Ethernet
1 -TD+ Transmit signal k
2 -TD- Transmit signal k
3 -RD+ Receive signal j
4 -CT Centre Tap: DC level fixation
5 -CT Centre Tap: DC level fixation
6 -RD- Receive signal j
7 -GND Gnd H
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Figure 2-11 Ethernet connector
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Technical Specs, Diversity, and Connections
HDMI ARC
USB
CI
TV ANTENNA
SERV.U
AUDIO IN
DVI/VGA
HDMI 1
ARC
SCART
(RGB/CVBS)
DIGITAL
AUDIO OUT
LR
CVBS/YPb
Pr
VGA
NETWORK
(Optional)
SAT
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1
2
3
4
9
12
13
Side ConnectorsRear Connectors
6
8
10
11
(Optional)
7
5
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2.5Conne ctions (for 32"- 55")
EN 7TPM15.3HE LA2.
2.5.1Side Connections
Note: The following connector colour abbreviations are used
2 - HDMI ARC: Digital Video - In, Digital Audio with ARC In/Out
Figure 2-14 HDMI (type A) connector
1 -D2+ Data channel j
2-Shield Gnd H
3 -D2- Data channel j
4 -D1+ Data channel j
5-Shield Gnd H
6 -D1- Data channel j
7 -D0+ Data channel j
8-Shield Gnd H
9 -D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink/CEC Control channel jk
14 - ARC Audio Return Channel k
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
jk
Figure 2-13 Connection overview
20 - Ground Gnd H
3 - USB 2.0
1-+5V k
2 -Data (-) jk
3 -Data (+) jk
4 -Ground Gnd H
4 - Head phone (Output)
Bk -Head phone 80 - 600 / 10 mW ot
2.5.2Rear Connections
5 - SAT - In
Signal input from an SAT.
6 - TV ANTENNA - In
Signal input from an antenna, cable or satellite.
7 - Service / UART
1 -Ground Gnd H
2 -UART_TX Transmit k
3 -UART_RX Receive j
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Figure 2-15 USB (type A)
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8 - PC IN:VGA
Figure 2-16 VGA connector
1 -Video Red 0.7 V
2 -Video Green 0.7 V
3 -Video Blue 0.7 V
4-n.c.
/ 75 W j
PP
/ 75 W j
PP
/ 75 W j
PP
5 -Ground Gnd H
6 -Ground Red Gnd H
7 -Ground Green Gnd H
8 -Ground Blue Gnd H
9-+5V
10 - Ground Sync Gnd H
+5 V j
DC
11 - Ground Red Gnd H
12 - DDC_SDA DDC data j
13 - H-sync 0 - 5 V j
14 - V-sync 0 - 5 V j
15 - DDC_SCL DDC clock j
9 - Audio - In: Left / Right, VGA
Gn - Audio L/R in 0.5 V
/ 10 k jq
RMS
10 - HDMI 1: Digital Video - In, Digital Audio with ARC In/Out
11 - RJ45: Ethernet
Figure 2-18 Ethernet connector
1 -TD+ Transmit signal k
2 -TD- Transmit signal k
3 -RD+ Receive signal j
4 -CT Centre Tap: DC level fixation
5 -CT Centre Tap: DC level fixation
6 -RD- Receive signal j
7 -GND Gnd H
8 -GND Gnd H
12 - Cinch: Video YPbPr - In, Audio - In
Gn - Video - Y 1 V
Bu - Video - Pb 0.7 V
Rd -Video - Pr 0.7 V
Wh -Audio - L 0.5 V
Rd -Audio - R 0.5 V
/ 75 W jq
PP
/ 75 jq
PP
/ 75 jq
PP
/ 10 k jq
RMS
/ 10 k jq
RMS
13 - SCART: Video RGB/YC - In, CVBS - In/Out, Audio In/Out
20
2
Figure 2-17 HDMI (type A) connector
1 -D2+ Data channel j
2-Shield Gnd H
3 -D2- Data channel j
4 -D1+ Data channel j
5-Shield Gnd H
6 -D1- Data channel j
7 -D0+ Data channel j
8-Shield Gnd H
9 -D0- Data channel j
10 - CLK+ Data channel j
11 - Shield Gnd H
12 - CLK- Data channel j
13 - Easylink/CEC Control channel jk
14 - ARC Audio Return Channel k
15 - DDC_SCL DDC clock j
16 - DDC_SDA DDC data jk
17 - Ground Gnd H
18 - +5V j
19 - HPD Hot Plug Detect j
20 - Ground Gnd H
21
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1
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Figure 2-19 SCART connector
1 -Audio R 0.5 V
2 -Audio R 0.5 V
3 -Audio L 0.5 V
/ 1 k k
RMS
/ 10 k j
RMS
/ 1 k k
RMS
4 -Ground Audio Gnd H
5 -Ground Blue Gnd H
6 -Audio L 0.5 V
7 -Video Blue/C-out 0.7 V
8 -Function Select 0 - 2 V: INT
/ 10 k j
RMS
/ 75 jk
PP
4.5 - 7 V: EXT 16:9
9.5 - 12 V: EXT 4:3 j
9 -Ground Green Gnd H
10 - n.c.
11 - Video Green 0.7 V
12 - n.c.
/ 75 j
PP
13 - Ground Red Gnd H
14 - Ground P50 Gnd H
15 - Video Red/C 0.7 V
16 - Status/FBL 0 - 0.4 V: INT
/ 75 j
PP
1 - 3 V: EXT / 75 j
17 - Ground Video Gnd H
18 - Ground FBL Gnd H
19 - Video CVBS 1 V
20 - Video CVBS/Y 1 V
21 - Shield Gnd H
/ 75 k
PP
/ 75 j
PP
2.6Chassis Overview
Refer to 9. Block Diagrams for PWB/CBA locations.
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Precautions, Notes, and Abbreviation List
3.Precautions, Notes, and Abbreviation List
Index of this chapter:
3.1 Safety Instructions
3.2 Warnings
3.3 Notes
3.4 Abbreviation List
3.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 M and 12 M.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
3.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
3.3Notes
3.3.1 General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode with a colour bar signal and stereo
sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and
picture carrier at 475.25 MHz for PAL, or 61.25 MHz for
NTSC (channel 3).
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
3.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 k).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 ).
•All capacitor values are given in micro-farads (10
nano-farads (n 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed on the Philips
Spare Parts Web Portal.
3.3.3Spare Parts
For the latest spare part overview, consult your Philips Spare
Part web portal.
3.3.4BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: http://www.atyourservice-magazine.com
“Magazine”, then go to “Repair downloads”. Here you will find
Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile.
Where applicable and available, this profile is added to the IC
Data Sheet information section in this manual.
3.3.5Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin. If lead-free solder paste is
required, please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
3.3.6Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
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-9
), or pico-farads (p 10
. Select
EN 9TPM15.3HE LA3.
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),
-12
).
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Precautions, Notes, and Abbreviation List
result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production centre (e.g.
SN is Lysomice, RJ is Kobierzyce), digit 3 refers to the B.O.M.
code, digit 4 refers to the Service version change code, digits 5
and 6 refer to the production year, and digits 7 and 8 refer to
production week (in example below it is 2010 week 10 / 2010
week 17). The 6 last digits contain the serial number.
Figure 3-1 Serial number (example)
3.3.7Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
3.3.8 Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
3.4Abbreviation List
0/6/12SCART switch control signal on A/V
board. 0 = loop through (AUX to TV),
6 = play 16 : 9 format, 12 = play 4 : 3
format
AARAAutomatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to
remove horizontal black bars; keeps
the original aspect ratio
ACIAutomatic Channel Installation:
algorithm that installs TV channels
directly from a cable network by
means of a predefined TXT page
ADCAnalogue to Digital Converter
AFCAutomatic Frequency Control: control
signal used to tune to the correct
frequency
AGCAutomatic Gain Control: algorithm that
controls the video input of the feature
box
AMAmplitude Modulation
APAsia Pacific
ARAspect Ratio: 4 by 3 or 16 by 9
ASFAuto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information
ATSCAdvanced Television Systems
Committee, the digital TV standard in
the USA
ATVSee Auto TV
Auto TVA hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way
AVExternal Audio Video
AVCAudio Video Controller
AVIPAudio Video Input Processor
B/GMonochrome TV system. Sound
carrier distance is 5.5 MHz
BDSBusiness Display Solutions (iTV)
BLRBoard-Level Repair
BTSCBroadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries
B-TXTBlue TeleteXT
CCentre channel (audio)
CECConsumer Electronics Control bus:
remote control bus on HDMI
connections
CLConstant Level: audio output to
connect with an external amplifier
CLRComponent Level Repair
ComPairComputer aided rePair
CPConnected Planet / Copy Protection
CSMCustomer Service Mode
CTIColor Transient Improvement:
manipulates steepness of chroma
transients
CVBSComposite Video Blanking and
Synchronization
DACDigital to Analogue Converter
DBEDynamic Bass Enhancement: extra
low frequency amplification
DCMData Communication Module. Also
referred to as System Card or
Smartcard (for iTV).
DDCSee “E-DDC”
D/KMonochrome TV system. Sound
carrier distance is 6.5 MHz
DFIDynamic Frame Insertion
DFUDirections For Use: owner's manual
DMRDigital Media Reader: card reader
DMSDDigital Multi Standard Decoding
DNMDigital Natural Motion
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Precautions, Notes, and Abbreviation List
EN 11TPM15.3HE LA3.
DNRDigital Noise Reduction: noise
reduction feature of the set
DRAMDynamic RAM
DRMDigital Rights Management
DSPDigital Signal Processing
DSTDealer Service Tool: special remote
control designed for service
technicians
DTCPDigital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394
DVB-CDigital Video Broadcast - Cable
DVB-TDigital Video Broadcast - Terrestrial
DVDDigital Versatile Disc
DVI(-d)Digital Visual Interface (d= digital only)
E-DDCEnhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display.
EDIDExtended Display Identification Data
(VESA standard)
EEPROMElectrically Erasable and
Programmable Read Only Memory
EMIElectro Magnetic Interference
EPGElectronic Program Guide
EPLDErasable Programmable Logic Device
EUEurope
EXTEXTernal (source), entering the set by
SCART or by cinches (jacks)
FDSFull Dual Screen (same as FDW)
FDWFull Dual Window (same as FDS)
FLASHFLASH memory
FMField Memory or Frequency
Modulation
FPGAField-Programmable Gate Array
FTVFlat TeleVision
Gb/sGiga bits per second
G-TXTGreen TeleteXT
HH_sync to the module
HDHigh Definition
HDDHard Disk Drive
HDCPHigh-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding.
HDMIHigh Definition Multimedia Interface
HPHeadPhone
IMonochrome TV system. Sound
2
CInter IC bus
I
2
I
DInter IC Data bus
2
SInter IC Sound bus
I
carrier distance is 6.0 MHz
IFIntermediate F requency
IRInfra Red
IRQInterrupt Request
ITU-656The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
SDI), is a digitized video format used
for broadcast grade video.
Uncompressed digital component or
digital composite signals can be used.
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div.table
The SDI signal is self-synchronizing,
uses 8 bit or 10 bit data words, and has
a maximum data rate of 270 Mbit/s,
with a minimum bandwidth of 135
MHz.
iTVInstitutional TeleVision; TV sets for
hotels, hospitals etc.
LSLast Status; The settings last chosen
by the customer and read and stored
in RAM or in the NVM. They are called
at start-up of the set to configure it
according to the customer's
preferences
LATAMLatin America
LCDLiquid Crystal Display
LEDLight Emitting Diode
L/L'Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I
LPLLG.Philips LCD (supplier)
LSLoudspeaker
LVDSLow Voltage Differential Signalling
MbpsMega bits per second
M/NMonochrome TV system. Sound
carrier distance is 4.5 MHz
MHEGPart of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services
MIPSMicroprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor
MOPMatrix Output Processor
MOSFETMetal Oxide Silicon Field Effect
Transistor, switching device
MPEGMotion Pictures Experts Group
MPIFMulti Platform InterFace
MUTEMUTE Line
MTVMainstream TV: TV-mode with
Consumer TV features enabled (iTV)
NCNot Connected
NICAMNear Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe.
NTCNegative Temperature Coefficient,
non-linear resistor
NTSCNational Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air)
NVMNon-Volatile Memory: IC containing
TV related data such as alignments
O/COpen Circuit
OSDOn Screen Display
OADOver the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels.
OTCOn screen display Teletext and
Control; also called Artistic (SAA5800)
P50Project 50: communication protocol
between TV and peripherals
PALPhase Alternating Line. Color system
mainly used in West Europe (colour
carrier = 4.433619 MHz) and South
America (colour carrier
PAL M = 3.575612 MHz and
PAL N = 3.582056 MHz)
PCBPrinted Circuit Board (same as “PWB”)
PCMPulse Code Modulation
Pre-conditioner)
PIPPicture In Picture
PLLPhase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency
PODPoint Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set)
PORPower On Reset, signal to reset the uP
PSDLPower Supply for Direct view LED
backlight with 2D-dimming
PSLPower Supply with integrated LED
drivers
PSLSPower Supply with integrated LED
drivers with added Scanning
functionality
PTCPositive Temperature Coefficient,
non-linear resistor
PWBPrinted Wiring Board (same as “PCB”)
PWMPulse Width Modulation
QRCQuasi Resonant Converter
QTNRQuality Temporal Noise Reduction
QVCPQuality Video Composition Processor
RAMRandom Access Memory
RGBRed, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced.
RCRemote Control
RC5 / RC6Signal protocol from the remote
control receiver
RESETRESET signal
ROMRead Only Memory
RSDSReduced Swing Differential Signalling
data interface
R-TXTRed TeleteXT
SAMService Alignment Mode
S/CShort Circuit
SCARTSyndicat des Constructeurs
d'Appareils Radiorécepteurs et
SCLSerial Clock I
Téléviseurs
SCL-FCLock Signal on Fast I
SDStandard Definition
SDASerial Data I
SDA-FDAta Signal on Fast I
2
C
2
C bus
2
C
2
C bus
SDISerial Digital Interface, see “ITU-656”
SDRAMSynchronous DRAM
SECAMSEequence Couleur Avec Mémoire.
Colour system mainly used in France
and East Europe. Colour
carriers = 4.406250 MHz and
4.250000 MHz
SIFSound Intermediate Frequency
SMPSSwitched Mode Power Supply
SoCSystem on Chip
SOGSync On Green
SOPSSelf Oscillating Power Supply
SPISerial Peripheral Interface bus; a
4-wire synchronous serial data link
standard
S/PDIFSony Philips Digital InterFace
SRAMStatic RAM
SRPService Reference Protocol
SSBSmall Signal Board
SSCSpread Spectrum Clocking, used to
reduce the effects of EMI
STBSet Top Box
STBYSTand-BY
SVGA800 × 600 (4:3)
SVHSSuper Video Home System
SWSoftware
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
EN 13TPM15.3HE LA4.
Figure 4-1 Cable dressing (19" 4010W series)
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2015-Otc-09
EN 14TPM15.3HE LA4.
19820_100.eps
CN401
CN9904
CN700
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
ECN401
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8101
CN409
CN601
CN101
ECN602
ECN409
ECN409
ECN401
ECN602
OPTION BOARD
(1058)
O
ECN601
19820_101.eps
CN401
CN9101
CN700
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
ECN401
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8101
CN409
CN601
CN101
ECN602
ECN409
ECN401
ECN602
OPTION BOARD
(1058)
O
ECN601
Mechanical Instructions
Figure 4-2 Cable dressing (24" 3010 series)
2015-Otc-09
Figure 4-3 Cable dressing (28" 3010 series)
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Mechanical Instructions
19822_100.eps
CN401
CN9101
CN700
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
ECN401
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8101
CN409
CN601
CN101
ECN602
ECN409
ECN401
ECN602
OPTION BOARD
(1060)
O
ECN601
ECN700
CN4250
ECN4250
ECN4250
ECN4250
WIFI MODULE
W
WiFi01
ECN409
CN701
ECN700
19820_102.eps
CN401
CN9101
CN701
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8602
CN601
CN101
ECN602
ECN409
ECN401
ECN602
OPTION BOARD
(1060)
HC
KEYBOARD CONTROL
(1057)
E
CN01
CN700
CN409
ECN401
ECN700
ECN700
ECN401
ECN601
ECN409
EN 15TPM15.3HE LA4.
Figure 4-4 Cable dressing (28" 5010 series)
Figure 4-5 Cable dressing (32" 3010T series)
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2015-Otc-09
EN 16TPM15.3HE LA4.
19822_101.eps
CN401
CN9101
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8101
CN601
CN101
ECN602
ECN409
ECN401
ECN602
OPTION BOARD
(1058)
HC
CN700
CN409
ECN700
ECN401
ECN601
ECN409
19820_103.eps
CN401
CN9101
CN701
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8601
CN601
CN101
ECN602
ECN409
ECN401
ECN602
OPTION BOARD
(1060)
HC
KEYBOARD CONTROL
(1057)
E
CN01
CN4250
CN700
CN409
ECN401
ECN700
ECN700
ECN4250
ECN401
WIFI MODULE
W
WiFi01
ECN4250
ECN601
Mechanical Instructions
Figure 4-6 Cable dressing (32" 3010W series)
Figure 4-7 Cable dressing (32" 5010 series)
2015-Otc-09
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Mechanical Instructions
19820_104.eps
CN401
CN9101
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8601
CN601
ECN409
ECN401
KEYBOARD CONTROL
(1057)
E
CN01
CN4250
CN700
CN409
ECN401
ECN700
ECN4250
ECN401
WIFI MODULE
W
WiFi01
ECN4250
ECN601
19820_105.eps
CN401
CN9101
CN701
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8601
CN601
CN101
ECN602
ECN409
ECN401
ECN602
OPTION BOARD
(1060)
HC
KEYBOARD CONTROL
(1057)
E
CN01
CN700
CN409
ECN401
ECN700
ECN700
ECN401
ECN601
EN 17TPM15.3HE LA4.
Figure 4-8 Cable dressing (32" 5110 series)
2015-Otc-09
Figure 4-9 Cable dressing (40" 3010 series)
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EN 18TPM15.3HE LA4.
19820_106.eps
CN401
CN9303
CN701
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8101
CN601
CN101
ECN602
ECN409
ECN401
ECN602
OPTION BOARD
(1060)
HC
KEYBOARD CONTROL
(1057)
E
CN01
CN4250
CN700
CN409
ECN401
ECN700
ECN401
WIFI MODULE
W
WiFi01
ECN700
ECN409
ECN4250
19820_107.eps
CN401
CN9101
CN701
CN602
MAIN POWER SUPPLY
(1054)
A
IR/LED BOARD
(1056)
J
SSB
(1053)
B
ECN700
ECN601
ECN601
LOUDSPEAKER
(1184)
LOUDSPEAKER
(1184)
CN201
CN8101
CN601
CN101
ECN602
ECN409
ECN401
ECN602
OPTION BOARD
(1060)
HC
KEYBOARD CONTROL
(1057)
E
CN01
CN4250
CN700
CN409
ECN401
ECN700
ECN401
WIFI MODULE
W
WiFi01
ECN4250
ECN4250
ECN700
ECN700
Mechanical Instructions
2015-Otc-09
Figure 4-10 Cable dressing (40"- 48" 5010 series)
Figure 4-11 Cable dressing (55" 5010 series)
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Mechanical Instructions
19823_101.eps
33
1
M4 × 16
Q3 × 6
1
1
2
2
2
1
1
EN 19TPM15.3HE LA4.
4.2Service Positions
For easy servicing of a TV set, the set should be put face down
on a soft flat surface, foam buffers or other specific workshop
tools. Ensure that a stable situation is created to perform
measurements and alignments. When using foam bars take
care that these always support the cabinet and never only the
display. Caution: Failure to follow these guidelines can
seriously damage the display!
Ensure that ESD safe measures are taken.
4.3Assembly/Panel Removal (for 19" 4010W )
Instructions below apply to the 19HFL4010W/12.
4.3.1Rear cover
Refer to Figure 4-12Warning: Disconnect the power adapter before removing the
rear cover.
1. Remove fixation screws [1] that secure the Stand assy, pull
out the Stand assy from the set. Then remove the fixation
screws [2] that secure the rear cover. Refer to Figure 4-12
for details.
2. At the indicated areas [3] of rear cover is secured by clips.
Be very careful with releasing those.
3. Gently lift the rear cover from the TV. Make sure that wires
and cables are not damaged while lifting the rear cover
from the set.
for details.
4.3.2Small Signal Board (SSB)
Refer to Figure 4-13Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the SSB.
1. Remove the fixation screw [1] that secure the wall mount
bracket and take out the bracket.
2. Release the clips from the LVDS connector [2] that connect
with the SSB.
Caution: be careful, as these are very fragile connectors!
3. Unplug all other connectors [3] and FFC connector [4].
4. Remove all the fixation screws [5] from the SSB.
5. The SSB can now be shifted from side connector cover,
then lifted and taken out of the I/O bracket. Refer to
Figure 4-13
for details.
for details.
Figure 4-12 Rear cover removal
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2015-Otc-09
EN 20TPM15.3HE LA4.
19823_102.eps
3
2
5
5
5
4
1
5
19823_103.eps
1
Mechanical Instructions
4.3.7 LCD Panel
1. Remove the stand as described earlier
2. Remove the SSB as described earlier.
3. Remove the LED Driver board as described earlier.
4. Remove the speakers as described earlier.
5. Remove the IR/LED board as described earlier.
6. Remove the Option board as described earlier.
7. Remove all other metal parts that do not belong to the LCD
panel.
8. Release all fixing clips that secure the front bezel to the
LCD panel.
Instructions below apply to the 24HFL3010T/12, but will be
similar for other 24"/28" models.
4.4.1Rear Cover
Figure 4-13 SSB removal
4.3.3 LED Driver Board
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the LED Driver board.
1. Gently unplug all connectors from the board.
2. Remove all fixation screws from the board.
3. The LED Driver board can be taken out of the set now.
4.3.4 Speakers
1. Gently release the tapes that secures the speaker cables.
2. Unplug the speaker connectors from the SSB.
3. Take the speakers out.
When defective, replace the both units.
4.3.5Option Board
1. Unplug the connector from the SSB.
2. Remove fixation screws that secure the Option board,
gently remove the board from the set.
When defective, replace the whole unit.
Refer to Figure 4-15Warning: Disconnect the mains power cord before removing
the rear cover.
1. Remove fixation screws [1] that secure the base assy, pull
out the base assy from the set. Then remove the fixation
screws [2] that secure the rear cover. Refer to Figure 4-15
for details.
2. At the indicated areas [3] of rear cover is secured by clips.
Be very careful with releasing those.
3. Gently lift the rear cover from the TV. Make sure that wires
and cables are not damaged while lifting the rear cover
from the set.
for details.
4.3.6 IR/LED Board
Refer to Figure 4-14
1. Unplug the connectors [1] from the IR/LED board.
2. Gently release the clips that holds the board and incline the
bottom side of the board, then take it out from the bezel.
When defective, replace the whole unit.
for details.
Figure 4-14 IR/LED Board removal
2015-Otc-09
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Mechanical Instructions
19820_108.eps
3
3
3
1
Q4 × 25
Q3 × 8
1
1
2
2
2
2
19820_109.eps
2
1
4
4
4
4
3
EN 21TPM15.3HE LA4.
4.4.2Small Signal Board (SSB)
Refer to Figure 4-16Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the SSB.
1. Release the clips from the LVDS connector that connect
with the SSB [1].
Caution: be careful, as these are very fragile connectors!
2. Unplug all other connectors [2] and FFC connector [3].
3. Remove all the fixation screws from the SSB [4].
4. The SSB can now be shifted from side connector cover,
then lifted and taken out of the I/O bracket. Refer to
Figure 4-16
for details.
for details.
Figure 4-15 Rear cover removal
Figure 4-16 SSB removal
4.4.3Power Supply Unit (PSU)
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the PSU.
1. Gently unplug all connectors from the PSU.
2. Remove all fixation screws from the PSU.
3. The PSU can be taken out of the set now.
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2015-Otc-09
EN 22TPM15.3HE LA4.
19820_110.eps
1
1
2
2
2
1
1
2
2
2
2
2
2
2
2
2
3
4
Mechanical Instructions
4.4.4 Speakers
1. Gently release the tapes that secures the speaker cables.
2. Unplug the speaker connectors from the SSB.
3. Take the speakers out.
When defective, replace the both units.
4.4.5 Stand bracket
1. Remove all fixation screws of the bracket.
2. Lift the bracket from the set.
4.4.6 IR/LED Board
1. Unplug the connector from the IR/LED board.
2. Gently release the clip that holds the board and take it out
from the bezel.
When defective, replace the whole unit.
4.4.7Option Board
1. Unplug the connector from the SSB.
2. Remove fixation screw that secure the Option board, gently
remove the board from the set.
When defective, replace the whole unit.
4.4.8 LCD Panel
1. Remove the stand as described earlier
2. Remove the SSB as described earlier.
3. Remove the PSU as described earlier.
4. Remove the speakers as described earlier.
5. Remove the IR/LED board as described earlier.
6. Remove the Option board as described earlier.
7. Remove all other metal parts that do not belong to the LCD
panel.
8. Release all fixing clips that secure the front bezel to the
LCD panel.
Instructions below apply to the 32HFL5010T/12, but will be
similar for other 32"/40"/48"/55" models.
4.5.1Rear Cover
Refer to Figure 4-17Warning: Disconnect the mains power cord before removing
the rear cover.
1. Remove fixation screws [1] that secure the base assy, pull
out the base assy from the set. Then remove the fixation
screws [2],[3],[4] that secure the rear cover. Refer to
Figure 4-17
2. Gently lift the rear cover from the TV. Make sure that wires
and cables are not damaged while lifting the rear cover
from the set.
for details.
for details.
4.5.2Keyboard Control unit
1. Gently release the tapes that secure the keyboard cable.
2. Remove the fixation screws that secure the keyboard
control panel.
3. Gently take the keyboard out.
When defective, replace the whole unit.
2015-Otc-09
Figure 4-17 Rear cover removal
4.5.3Small Signal Board (SSB)
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Refer to Figure 4-18Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the SSB.
for details.
Mechanical Instructions
19820_111.eps
2
1
4
4
4
4
3
19820_112.eps
1
1
1. Release the clips from the LVDS connector that connect
with the SSB [1].
Caution: be careful, as these are very fragile connectors!
2. Unplug all other connectors [2] and FFC connector [3].
3. Remove all the fixation screws from the SSB [4].
4. The SSB can now be shifted from side connector cover,
then lifted and taken out of the I/O bracket. Refer to
Figure 4-18
for details.
EN 23TPM15.3HE LA4.
Figure 4-19 IR board Control Unit removal 1
Figure 4-18 SSB removal
4.5.4 Power Supply Unit (PSU)
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the PSU.
1. Gently unplug all connectors from the PSU.
2. Remove all fixation screws from the PSU.
3. The PSU can be taken out of the set now.
4.5.5Speakers
1. Gently release the tapes that secures the speaker cables.
2. Unplug the speaker connectors from the SSB.
3. Take the speakers out.
When defective, replace the both units.
4.5.6Stand bracket
1. Remove all fixation screws of the bracket.
2. Lift the bracket from the set.
4.5.7IR board Control Unit
Refer to Figure 4-19
1. Unplug the connector from the SSB.
2. Remove all the fixation screws from the IR board control
3. Remove the IR lens [2], IR board [3] from the
When defective, replace the whole unit.
Caution: be careful, as these are very fragile connectors!
unit [1].Refer to Figure 4-19
DECO_REAR_COVER. Refer to Figure 4-20
, Figure 4-20 for details.
for details.
for details.
4.5.8Option Board
4.5.9WIFI module
Figure 4-20 IR board Control Unit removal 2
1. Unplug the connector from the SSB.
2. Remove fixation screw that secure the Option board, gently
remove the board from the set.
When defective, replace the whole unit.
1. Unplug the connector from the SSB.
2. Remove fixation screw that secure the WIFI module,
getntly remove the module from the set.
When defective, replace the whole unit.
3
2
19820_113.eps
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2015-Otc-09
EN 24TPM15.3HE LA4.
4.5.10 LCD Panel
1. Remove the stand as described earlier
2. Remove the SSB as described earlier.
3. Remove the PSU as described earlier.
4. Remove the speakers as described earlier.
5. Remove the IR/LED board as described earlier.
6. Remove the Option board as described earlier.
7. Remove the WIFI module as described earlier.
8. Remove the Keyboard as described earlier.
9. Remove all other metal parts that do not belong to the LCD
panel.
10. Release all fixing clips that secure the front bezel to the
LCD panel.
11. Lift the LCD Panel from the front bezel.
When defective, replace the whole unit.
4.6Set Re-assembly
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position. See Figure 4-1
Figure 4-11
•Pay special attention not to damage the EMC foams on the
SSB shields. Ensure that EMC foams are mounted
correctly.
.
Mechanical Instructions
and
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Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1 Test Points
5.2 Service Modes
5.3 Stepwise Start-up
5.4 Service Tools
5.5 Software Upgrading
5.6 Error Codes
5.7 The Blinking LED Procedure
5.8 Fault Finding and Repair Tips
5.1Test Points
As most signals are digital, it will be difficult to measure
waveforms with a standard oscilloscope. However, several key
ICs are capable of generating test patterns, which can be
controlled via ComPair. In this way it is possible to determine
which part is defective.
Perform measurements under the following conditions:
•Service Default Mode.
•Video: Colour bar signal.
•Audio: 3 kHz left, 1 kHz right.
5.2Service Modes
The Service Mode feature is split into five parts:
•Service Alignment Mode (SAM).
•Factory Mode.
•Customer Service Mode (CSM).
•Computer Aided Repair Mode (ComPair).
SAM and the Factory mode offer features, which can be used
by the Service engineer to repair/align a TV set. Some features
are:
•Make alignments (e.g. White Tone), reset the error buffer
(SAM and Factory Mode).
•Display information (“SAM” indication in upper right corner
of screen, error buffer, software version, operating hours,
options and option codes, sub menus).
The CSM is a Service Mode that can be enabled by the
consumer. The CSM displays diagnosis information, which the
customer can forward to the dealer or call centre. In CSM
mode, “CSM”, is displayed in the top right corner of the screen.
The information provided in CSM and the purpose of CSM is to:
•Increase the home repair hit rate.
•Decrease the number of nuisance calls.
•Solved customers’ problem without home visit.
ComPair Mode is used for communication between a computer
and a TV on I
engineer to quickly diagnose the TV set by reading out error
codes, read and write in NVMs, communicate with ICs and the
micro processor (PWM, registers, etc.), and by making use of
a fault finding database. It will also be possible to up and
download the software of the TV set via I
ComPair. To do this, ComPair has to be connected to the TV
set via the ComPair connector, which will be accessible
through the rear of the set (without removing the rear cover).
Note: For the new model range, a new remote control (RC) is
used with some renamed buttons. This has an impact on the
activation of the Service modes. For instance the old “MENU”
button is now called “HOME” (or is indicated by a “house” icon).
5.2.1 General
Next items are applicable to all Service Modes or are general.
Life Timer
During the life time cycle of the TV set, a timer is kept (called
“Op. Hour”). It counts the normal operation hours (not the
Stand-by hours). The actual value of the timer is displayed in
2
C /UART level and can be used by a Service
2
C with help of
SAM in a decimal value. Every two soft-resets increase the
hour by + 1. Stand-by hours are not counted.
Software Identification, Version, and Cluster
The software ID, version, and cluster will be shown in the main
menu display of SAM and CSM.
The screen will show: “AAAAAAB-XXX.YYY.MMM.TTT”,
where:
•AAAAAA is the chassis name: TPN141HE/TPN142HE.
•B is the region indication: E = Europe, A = AP/China, U =
NAFTA, L = LATAM.
•XXX is the main version number: this is updated with a
major change of specification (incompatible with the
previous software version). Numbering will go from 0- 255.
•YYY is the sub version number: this is updated with a minor
change of specification (incompatible with the previous
versions). Numbering will go from 0- 255.
•MMM is the number of the mandatory (upgrade) release in
association with the area of the mandatory (upgrade)
release. Numbering will go from 0 - 255.
•TTT bit 7 to 1 is the area of the mandatory (upgrade)
release where 0 - none, 1 - Netflix, rest reserved.
•TTT bit 0 : 0 = development release, 1 = production
release.
Display Option Code Selection
When after an SSB or display exchange, the display option
code is not set properly, it will result in a TV with “no display”.
Therefore, it is required to set this display option code after
such a repair.
To do so, press the following key sequence on a standard RC
transmitter: “062596” directly followed by MENU and “xxx”,
where “xxx” is a 3 digit decimal value of the panel type: see
column “Display Code” in back to div.table 6-3
is accepted and stored in NVM, the set will switch to Stand-by,
to indicate that the process has been completed.
During this algorithm, the NVM-content must be filtered,
because several items in the NVM are TV-related and not SSB
related (e.g. Model and Prod. S/N). Therefore, “Model”
and “Prod. S/N” data is changed into “See Type Plate”. In case
a call centre or consumer reads “See Type Plate” in CSM
mode.
5.2.2Service Alignment Mode (SAM)
Purpose
•To modify the NVM.
•To display/clear the error code buffer.
•To perform alignments.
Specifications
•Operation hours counter (maximum five digits displayed).
•Software version, error codes, and option settings display.
•Error buffer clearing.
•Option settings.
•Software alignments (White Tone).
•NVM Editor.
•Set screen mode to full screen (all content is visible).
How to Activate SAM
To activate SAM, use one of the following methods:
•Press the following key sequence on the remote control
transmitter: “062596”, directly followed by the “OK/INFO”
button. Do not allow the display to time out between entries
while keying the sequence.
•Or via ComPair.
After entering SAM, the following items are displayed,
with “SAM” in the upper right corner of the screen to indicate
that the television is in Service Alignment Mode.
EN 25TPM15.3HE LA5.
. When the value
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EN 26TPM15.3HE LA5.
Service Modes, Error Codes, and Fault Finding
Table 5-1 SAM mode overview
Main MenuSub-menu 1Sub-menu 2Description
System Information Op Houre.g. 02335This represents the life timer. The timer counts normal operation hou rs, but does not
Main SW IDe.g. “TPN142HE_005.001.07”See paragraph Software Identification, Version, and Cluster for the software name
ERRe.g. “016 000 000 000 000”Shows all errors detected since the last time the buffer was erased. Five errors
OP1e.g. “000 016 071 000 000 000 000 C” Used to read-out the option bytes. See paragraph 6.4 Option Settings in the
Clear CodesPress [OK] to clean the Error Codes
OptionsOP#1-OP#8e.g. “032”Option code
AlignmentsWarmR Gain To align the White Tone. See
NVM editorNVM editorNVM-editor will function as in the past: Address and Value
Upload to USBChannel List To upload several settings from the TV to an USB stick
Download from USB Channel List To download several settings from the USB stick to the TV
Service DateEdit and display the applicable service dat a by using the displayed key pad
NVM Copy
Readable Info
EDID Copy
NVM Copy
EDID Copy
immediately
StorePress [OK] to store virgin mode
B Gain
G Gain
B Gain
immediately
count Stand-by hours.
definition.
possible.
Alignments section for a detailed description. Ten codes are possible.
Erases the contents of the error buffer. Select this menu item and press the MENU
RIGHT key on the remote control. The content of the error buffer is cleared.
paragraph 6.3 Software Alignments in the Alignments section for a detailed
description
field is a decimal value via digit entry
To initialize a (corrupted) NVM. Be careful, this will erase all settings.
Store the virgin mode in the address
How to Navigate
•In the SAM menu, select menu items with the UP/DOWN
keys on the remote control transmitter. The selected item
will be indicated. When not all menu items fit on the screen,
use the UP/DOWN keys to display the next/previous menu
items.
•With the “LEFT/RIGHT” keys, it is possible to:
– (De) activate the selected menu item.
– (De) activate the selected sub menu.
– Change the value of the selected menu item.
•When you press the MENU button once while in top level
SAM, the set will switch to the normal user menu (with the
SAM mode still active in the background).
How to Store SAM Settings
To store the settings changed in SAM mode (except the
RGB Align settings), leave the top level SAM menu by using
the POWER button on the remote control transmitter or the
television set. The mentioned exceptions must be stored
separately via the STORE button.
How to Exit SAM
Use one of the following methods:
•Switch the set to STANDBY by pressing the mains button
on the remote control transmitter or the television set.
•Via a standard RC-transmitter, key in “00” sequence.
Note: When the TV is switched “off” by a power interrupt while
in SAM, the TV will show up in “normal operation mode” as
soon as the power is supplied again. The error buffer will not be
cleared.
Specifications
•Displaying and or changing Panel ID information.
•Displaying and or changing Tuner ID information.
•Error buffer clearing.
•Various software alignment settings.
•Testpattern displaying.
•Public Broadcasting Service password Reset.
•etc.
How to Activate the Factory mode
To activate the Factory mode, use the following method:
•Press the following key sequence on the remote control
transmitter: from the “Menu/Home screen” press “1999”,
directly followed by the “Back” button. Do not allow the
display to time out between entries while keying the
sequence.
After entering the Factory mode, the following items are
displayed,
5.2.3Contents of the Factory mode:
Purpose
•To perform extended alignments.
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Service Modes, Error Codes, and Fault Finding
EN 27TPM15.3HE LA5.
Table 5-2 Factory mode overview
Default value
Item Item value
0F/W VERSIONPress OKDisplays the software versions of the supplier, Flash PQ, Smart Picture,
1PANEL_IDSee table 6-3 Display code overviewDisplays and changes the Panel ID with the left and right cursor; be careful
2TUNER_ID6Displays and changes the Tuner ID with the left and right cursor. Not to be
xxx xxx
5CLEAR ERROR BUFFER Press OKSelecting this clear all current error codes.
6NVM ADDRESS0NVM address 0 to 8191, Use Item 6 to change and 7 to store the data to the
7NVM VALUE0Displays the value at the NVM address of item 5
8NVM STOREPress OKUse this option to save the data of item 6 to NVM address of item 5
9NVM COPY TV to USBPress OKUse this to store the NVM data to the REPAIR folder of a FAT formatted USB
10 NVM READ USB to TVPress OKUse this to store the NVM data from the USB memory stick to the TV. The TV
11 RESET_PBS_PWDPress OKUse this to reset the Child Lock
12 DIM_LIB RESETPress OKReset the Dimming
13 SRC_METER RESETPress OKReset the Source meter
14 AMBLIGHT RESETPress OKReset Ambilight
15 ACFG RESETPress OKReset ACFG
16 CIPLUS QUERYPress OKShows the Validity of the CI+ key and the supplier information
17 CIPLUS UPDATEPress OKUsed to enter a ne w CI+ code into the N VM. This can on ly be used w hen no CI+
18 EDID UPDATEPress OKUsed to enter a new EDID codes into the NVM
19 TEST PATTERNPress OKWith the “left” and “right” ke ys of th e r emote co ntro l var ious te st pat terns can b e
20 VIRGIN_MODEOffUse this to return the set to virgin mode. Depends whether the set has been used
21 E-FuseOnE-fuse mode
22 ORT_MODEOffORT mode
23 VGA_UART_SWITCHOffWhen switched “on” the VGA port can be used for UART logging.
24 DRM WARNINGOnOnOnOnOffOnOnWarning the data rights management
25 AGEING MODEOffOffOffOnOnOffOffUse this for aging a new LCD panel
26 CLR_TEMP_R255139255255255255255Red colour temperature setting
27 CLR_TEMP_G255201255255255255255Green colour temperature setti ng
28 CLR_TEMP_B255255255255255255255Red colour temperature setting
29 AUTO_COLORPress OKPC: any pattern that has black and white, YPbPr: SMPTE bar (colour bar), any
30ADC_GAIN_R084000081Red ADC gain
31ADC_GAIN_G083000080Green ADC gain
32ADC_GAIN_B096000077Blue ADC gain
33 ADC_OFFSET_R1288812812812812888Red ADC offset
34 ADC_OFFSET_G1288112812812812881Green ADC offset
35 ADC_OFFSET_B1288612812812812886Blue ADC offset
36 YPBPR_PHASEInValidNot available for this chassis
37 AUD_GAIN_LINEIN0Line-in audio gain
38 AUD_GAIN_HDMI0HDMI audio gain
39 AUD_GAIN_ATV0Analogue TV audio gain
40 AUD_GAIN_DTV0Digital TV audio gain
41 AUD_GAIN_USB0USB audio gain
42 AQ_INDEX1914146666Audio Quality index
43 AUDIO TEST MODEOffUsed for audio testing during production
44 AUDIO CHANNEL TYPE 0.0Defines the installed speaker system
45 AUDIO SRSOffSRS Audio
46 DUMP PQ FROM TVPress OKSaves the picture quality data to a file “pq.bin” to the root of a FAT formatte d USB
47 LOAD PQ to TVPress OKLoads the picture quality data from a file “pq.bin” in to the TV
48 DUMP AQ FROM TVPress OKSaves the au dio quality data t o a file “AQ.bin” to th e root of a FAT format ted USB
49 LOAD AQ to TVPress OKLoads the audio quality data from a file “AQ.bin” in to the TV
50 COPY BIN CHL to TVPress OKCopy the USB channel list to TV
000 000 000 000 000Values showing the last 5 errors during the last 50 hours of operatio n, according
Description19"24"28"32"40"48"55"
BL Dimming, Source Meter, the Picture Quality checksum, the Dimming library,
the Source meter library, the Flash AQ, MCU and OAD software versions.
changing this, it can result in not correct displaying the screen!
changed when the tuner is replaced with the correct service part.
to table 5-4 Error code table
correct NVM address
memory stick. The TV will write two files in the REPAIR folder of the memory
stick. It will create this folder if it does not exist. The items are “Channel list”,
“Personal settings”, “Option codes”, “Display-related alignments” and “History
list”. In case the download to the USB stick was not successful “Failure” will
appear. In this case, check if the USB stick is connected properly. Now the
settings are stored onto the USB stick and can be used to download onto a nother
TV or other SSB. Uploading is of course only p ossi ble if the software is running
and if a picture is available. This method is created to be able to save the
customer’s TV settings and to store them into another SSB.
will save the two files which were created in item 8 to the NVM of the set. Use
these options when replacing a SSB. When “USB to TV Success” is displayed
remove the power and restart the TV
code exists in the NVM
chosen
already.
timing.
memory stick
memory stick
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2015-Otc-09
EN 28TPM15.3HE LA5.
Default value
Item Item value
51 COPY BIN CHL to USBPress OKCopy the TV channel list to USB
52 FEF CHECKOffFEF Check
53 PANEL FLIPOffOnOffOffOffOffOffFlip panel
54 VGA_SOURCEOffOnOnOnOnOnOnEnable/Disable VGA source
55 HDMI3OffEnable/Disable HDMI3 source
56 HDMI4OffEnable/Disable HDMI4 source
57 USB2OffEnable/Disable USB2 source
58 USB3OffEnable/Disable USB3 source
59 KEYBOARD CONFIGOffOffOffOnOnOnOnKeyboard
60 LIGHT SENEOR TUNING 0Light sensor
61 LIGHT SENSOR TYPE0Light sensor
62 TEMP SENSOR TYPE0Tempreture sensor
63AMBILIGHT_DRIVER0222022Drive the Ambient light
64 AMBILIGHT TYPE0The type of Ambient light
65 LED TYPE0The type of LED
66 MHP APPOffMHP APP
67 3D03D on/off
68 SMALL SCREEENOnOffOffOffOffOffOffSmall screen
69 BLUETOOTHOffBLUETOOTH
70 BLUETOOTH_PRIORITY OffBLUETOOTH priority
71 ARC TESTOffARC test
72 EXIT_FACTORYPress OKExits the Factory mode
Service Modes, Error Codes, and Fault Finding
Description19"24"28"32"40"48"55"
How to Exit the Factory mode
Use one of the following methods:
•Select EXIT_FACTORY from the menu and press the “OK”
button.
Note: When the TV is switched “off” by a power interrupt, or
normal switch to “stand-by” while in the factory mode, the TV
will show up in “normal operation mode” as soon as the power
is supplied again. The error buffer will not be cleared.
5.2.4 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
•Ignore “Service unfriendly modes”.
•Line number for every
line (to make CSM language independent).
•Set the screen mode to full
screen (all contents on screen is visible).
•After leaving the Customer Service Mode, the original
settings are restored.
•Possibility to use “CH+” or “CH-” for channel surfing, or
enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a
standard remote control transmitter: “123654” (do not allow the
display to time out between entries while keying the sequence).
After entering the Customer Service Mode, the following items
are displayed.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
Contents of CSM
•1.1 Set Type This information is very helpful for a
helpdesk/workshop as reference for further diagnosis. In
this way, it is not necessary for the customer to look at the
rear of the TV-set. Note that if an NVM is replaced or is
initialized after corruption, this set type has to be re-written
to NVM.
•1.2 Production code Displays the production
code (the serial number) of the TV. Note that if an NVM is
replaced or is initialized after corruption, this production
code has to be re-written to NVM.
•1.3 Installation date Indicates the date of the first
installation of the TV. This date is acquired via time
extraction.
•1.4a Option Code 1 Gives the option codes of option
group 1 as set in SAM.
•1.4b Option Code 2 Gives the option codes of option
group 2 as set in SAM.
•1.5 SSB Gives an identification of the SSB as stored in
NVM. Note that if an NVM is replaced or is initialized after
corruption, this identification number has to be re-written to
NVM. This identification number is the 12NC number of the
SSB.
•1.6 Display 12NC NVM read/write.
•1.7 PSU 12NC NVM read/write.
•2.1 Current Main SW Displays the built-in main software
version. In case of field problems related to software,
software can be upgraded. As this software is consumer
upgradeable, it will also be published on the internet.
•2.2 Development SWVersion Displays the built-in main
software version. In case of field problems related to
software, software can be upgraded. As this software is
consumer upgradeable, it will also be published on the
internet.
•
2.3 Standby SW Displays t
he built-in stand-by p
rocessor
software version. Upgrading this software will be possible
via USB.
•2.4 Panel Code Displays the Display Code number.
•2.5 Bootloader ID ID of Bootloader.
•2.6 NVM version Detects and displays NVM version.
•2.7 Flash ID ID of flash model.
•2.8 e-UM version eDFU (help) version.
•2.9 Channel Table Structure Version version of channel
table structure.
•2.10 Error Codes Detects and displays errors.
•3.1 Signal Quality Analog/digital signal strength.
•3.2 Child lock Not active / active. This is a combined item
for locks. If any lock (channel lock, parental lock) is active,
it is indicated as “active”.
•3.3 HDCP keys Indicates the validity of the HDMI keys (or
HDCP keys). In case these keys are not valid and the
customer wants to make use of the HDMI functionality, the
SSB has to be replaced.
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Service Modes, Error Codes, and Fault Finding
19080_206_110323.eps
120224
Power Off
Standby
Soft Mode
Power On
Semi-
Standby
Standby
Switch
Off(Mains
Power Plug)
Standby Soft Mode
Command Received,
previously in Standby
Soft Mode (Power tact
switch)
TV Wakeup
commands
Received
(TV Wakeup
keys)
Digitalbackground
tasksstarted
Digitalbackground
tasks completed
Swith On,
previously in
Standby/Semi-
Standby (Mains
Power Plug)
Standby
Soft Mode
Command
Received
(Power tact
switch)
Switch Off (Mains
Power Plug)
Switch Off
(Mains Power
Plug)
Swith On,
previously in
Standby Soft Mode
(Mains Power Plug)
Standby
commands
Received (RC
Standby key)
Standby Soft Mode
Command Received,
previously in Standby
Soft Mode (Power
tact switch)
TV Wakeup
commands
Received
(TV Wakeup
keys)
Switch On, previously
in Power On Mode
(Power tact switch)
Switch On,previously in
TV Operation Mode
(Mains Power Plug)
EN 29TPM15.3HE LA5.
•3.4 Ethernet MAC address A Media Access Control
address (MAC address) is a unique identifier assigned to
network interfaces for communications on the physical
network segment.
•3.5 Wireless MAC address Wireless Media Access
Control address.
•3.6 BDS key for Hotel model only.
•3.7 CI module check if CI card is insert.
•3.8 CI+ protected service CI+ key status.
5.3Stepwise Start-up
How to Navigate
By means of the “CURSOR-DOWN/UP” knob (or the scroll
wheel) on the RC-transmitter, can be navigated through the
menus.
How to Exit CSM
To exit CSM, use one of the following methods.
•Press the MENU/HOME button on the remote control
transmitter.
•Press the POWER button on the remote control
transmitter.
•Press the POWER button on the television set.
Figure 5-1 Stepwise Start-up
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2015-Otc-09
EN 30TPM15.3HE LA5.
Service Modes, Error Codes, and Fault Finding
5.4Service Tools
5.4.1ComPair
Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips
Consumer Electronics products. and offers the following:
1. ComPair helps to quickly get an understanding on how to
repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore
capable of accurately indicating problem areas. No
knowledge on I
because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the
micro processor is working) and all repair information is
directly available.
4. ComPair features TV software up possibilities.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair II interface box is connected to the PC via an
USB cable. For the TV chassis, the ComPair interface box and
the TV communicate via a bi-directional cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television, by a combination of
automatic diagnostics and an interactive question/answer
procedure.
How to Connect
This is described in the chassis fault finding database in
ComPair.
ComPair II
RC in
Optional
Switch
2
C or UART commands is necessary,
TO TV
TO
TO
UART SERVICE
CONNECTOR
2
I
C
RS232 /UART
ComPair II Developed by Philips Brugge
Optional power
5V DC
PowerModeLink/
Activity
HDMI
2
I
C only
UART SERVICE
CONNECTOR
RC out
TO
I2C SERVICE
CONNECTOR
Multi
function
PC
5.5Software Upgrading
5.5.1Description
It is possible for the user to upgrade the main software via the
USB port. This allows replacement of a software image in a
stand alone set. A description on how to upgrade the main
software can be found in the DFU or on the Philips website.
5.5.2Introduction
Philips continuously tries to improve its products, and it’s
recommend that the TV software is updated when updates are
available. Software update files can be obtained from the
dealer or can be downloaded from the following websites:
http://www.philips.com/support
Preparing a portable memory for software upgrade
The following requirements have to be met:
1. A personal computer connected to the internet.
2. An archive utility that supports the ZIP-format (e.g. WinZip
for Windows or Stufflt for Mac OS).
3. A FAT formatted USB memory stick (preferably empty).
Note:
1. Only FAT/DOS-formatted memory sticks are supported.
2. Only use software update files that can be found on the
http://www.philips.com/support
5.5.3Check the current TV software version
Before starting the software upgrade procedure, it is advised to
check that what the current TV software:
1. Press the “1 2 3 6 5 4” button on the remote control to enter
the CSM mode.
2. Use the up/down cursor keys to select “Current Main
Software”.
If the current software version of the TV is the same as the
latest update file found on http://www.philips.com/support
not necessary to update the TV software.
5.5.4Download the latest software
1. Open the internet page http://www.philips.com/support
2. Find information and software related to the TV.
3. Select the latest software update file and download it to the
PC.
4. Insert the USB memory stick into one of the USB ports of
the PC.
5. Decompress the downloaded ZIP file and copy it to the root
directory of the USB flash drive.
5.5.5 Update the TV software
web site.
, it is
.
10000_036_090121.eps
Figure 5-2 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs can be
blown!
How to Order
ComPair II order codes:
•ComPair II interface: 3122 785 91020.
•Software is available via the Philips Service web portal.
•ComPair UART interface cable for TPM10.1x xx.
(using DB9 to 2mm pitch JST connector): 3122 785 90630.
Note: When you encounter problems, contact your local
support desk.
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1. Turn the TV on and wait for it to boot completely.
2. Insert the USB memory stick that contains the software
update files in one of the TV’s USB ports.
3. The TV will detect the USB memory stick automatically.
Then a window jumps out as Figure 5-3
.
Note: If the USB flash drive is not detected after power up,
disconnect it and re-insert it.
4. Select [Update] and press OK. See Figure 5-3
.
5. To proceed, In next menu select [Start] and press OK to
start software updates. See Figure 5-4
.
6. Upgrading will now begins and the status of the updating
progress will be displayed.
7. When the TV software is updated. Remove your USB flash
drive, then select [Restart] and press OK to restart the
TV.See Figure 5-5
.
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