Philips 329P1 operation manual

Brilliance

329P1

www.philips.com/welcome
EN User manual		1
Customer care and warranty 27
Troubleshooting & FAQs		31

Table of Contents

1. Important  1

1.1Safety precautions and

maintenance  1 1.2 Notational Descriptions  3 1.3 Disposal of product and packing material  4

2. Setting up the monitor  5

2.1 Installation  5

2.2 Operating the monitor  8

2.3 Built-in Windows Hello™ popup webcam   12

2.4 Remove the Base Assembly for VESA Mounting  14

3. Image Optimization  16

3.1 SmartImage  16

3.2 SmartContrast  17

3.3 Adaptive Sync  18

4. PowerSensor™  19

5. Designs to prevent computer vision syndrome (CVS)  21

6. Technical Specifications  22

6.1 Resolution & Preset Modes  25

7. Power Management  26

8.Customer care and warranty  27

8.1 Philips’ Flat Panel Displays Pixel

Defect Policy  27

8.2 Customer Care & Warranty  30

9. Troubleshooting & FAQs  31

9.1 Troubleshooting  31

9.2 General FAQs  32

1. Important

1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user’s manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.

The Philips guarantee applies provided the product is handled properly for

its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of

purchase, dealer’s name and model and production number of the product.

1.1Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Operation

•Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

•Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.

•Do not block the ventilation holes on the cabinet.

•When positioning the monitor, make sure the power plug and outlet are easily accessible.

•If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

•Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)

•Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.

•Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the

cables, if damaged, the cables may cause fire or electric shock.

•Do not subject the monitor to severe vibration or high impact conditions during operation.

•To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.

•Do not knock or drop the monitor during operation or transportation.

1

1. Important

•The USB Type-C port could only be connected to specify equipment with fire enclosure in compliance with IEC 62368-1 or IEC 60950-1.

•Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :

•Looking at something varying distances after a long period focusing on the screen.

•Conscious Blinking often while you work.

•Gently closing and rolling your eyes to relax.

•Reposition your screen to appropriate height and angle according to your height.

•Adjusting the brightness and contrast to appropriate level.

•Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light.

•Seeing a doctor if your symptoms.

Maintenance

•To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

•Unplug the monitor if you are not going to use it for an extensive period of time.

•Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.

•To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.

•If your monitor gets wet, wipe it with dry cloth as soon as possible.

•If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect

the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.

•Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.

•In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

•Temperature: 0-40°C 32-104°F

•Humidity: 20-80% RH

Important information for Burn-in/ Ghost image

•Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content.

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1. Important

Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.

•“Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “Burn-in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning

Failure to activate a screen saver, or a periodic screen refresh application

may result in severe “burn-in” or “afterimage” or “ghost image” symptoms that will not disappear and cannot be

repaired. The damage mentioned above is not covered under your warranty.

Service

•The casing cover should be opened only by qualified service personnel.

•If there is any need for any document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)

•For transportation information, please refer to “Technical Specifications”.

•Do not leave your monitor in a car/ trunk under direct sun light.

Note

Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note

This icon indicates important information and tips that help you make better use of your computer system.

Caution

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

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1. Important

1.3Disposal of product and packing material

Waste Electrical and Electronic

Equipment-WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU

governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives

to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national takeback initiatives and recycling programs whenever possible, preferably

in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your monitor is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit

http://www.philips.com/a-w/about/ sustainability.html

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2. Setting up the monitor

2. Setting up the monitor

2.1 Installation

Package contents

Brilliance

		Quick
		Start
		Monitor
		User’s Manual
* Stand/Base	Power	* CD
* DP	* HDMI	*USB C-C/A
*USB C-C	*USB C-A

*Different according to region.

Install the base

1.In order to well protect this monitor and avoid scratching or damaging of the monitor, keep the monitor face down in the cushion for the base installation.

2

4

3

1

2.Hold the stand with both hands.

(1)Gently attach the stand to the VESA mount area until the latch locks the stand.Gently attach the base to the stand.

(2)Use your fingers to tighten the screw located at the bottom of the base.

(3)Use screwdriver to tighten the screw located at the bottom of the base, and secure the base to the column tightly.

3.After attaching the base, erect the monitor with both hands on holding the monitor together with styrofoam firmly. Now you can pull out the styrofoam. When you pull out the styrofoam, do not squeeze the panel to avoid broken panel.

1	2

5

2. Setting up the monitor

Connecting to your PC

10
11	9
	Fast Charger
	1

8	7			6	5	4	3				2

USB docking (USB C-C)

a-1

a-2

USB Type-C

a
USB C	USB

OR

USB docking (USB A-C)

a-1

a-2

USB Type-A

a
USB C	USB

OR

1 Kensington anti-theft lock

2USB downstream

3Earphone jack

4RJ-45 input

5USB Type C input

6DisplayPort input

7HDMI2 input

8HDMI1 input

9 USB downstream/USB fast charger

10 AC power input

11 Power Switch

Connect to PC

1.Connect the power cord to the back of the display firmly.

2.Turn off your computer and unplug its power cable.

3.Connect the monitor signal cable to the video connector on the back of your computer.

4.Plug the power cord of your computer and your monitor into a nearby outlet.

5.Turn on your computer and monitor. If the monitor displays an image, installation is complete.

Note

While connecting with USB C, it might take 10 seconds to show an image from the monitor.

4 USB C driver installation for RJ45

Before using the USB C docking display, please ensure to install the USB C driver.

You can find the “LAN Drivers” from CD disk if bundled or go to Philips website support page to download the driver.

Please follow the steps for the installation:

1.Install the LAN driver that matches

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2. Setting up the monitor

your system.

2.Double click driver to install, and follow Window’s instructions to proceed with installation.

3.It will show “success” when the installation is finished.

4.You must reboot your computer after the installation has completed.

5.Now you will be able to see “Realtek USB Ethernet Network Adapter” from your program installed list.

6.We recommend to periodically visit the above web link to check for the availability of the most updated driver.

Note

Please contact Philips service hotline for Mac address clone tool as necessary.

USB hub

To comply with International energy standards, the USB hub/ports of this monitor are disabled during Standby and Off modes.

Connected USB devices will not work in this state.

To permanently put the USB function in “ON” state, please go to OSD Menu, then select “USB standby mode”, and switch it to “ON” state. Somehow if your monitor reset to factory setting, ensure to select “USB standby mode” to “ON” state in OSD menu.

USB charging

This monitor has USB ports capable of standard power output including some with USB Charging function (identifiable with power icon ). You can use these ports to charge your Smart phone or power your external HDD, for example. The monitor must be powered ON at all times to be able to use this function.

Some select Philips monitors may not Power or Charge your device when it enters to “Sleep/Standby” mode (White power LED blinking). In that case, please enter to OSD Menu and select “USB Standby Mode”, then, turn the function to “ON” mode (default=OFF). This will then keep the USB power and charging functions active even when the monitor is in sleep/standby mode.

		USB	On
		USB Standby Mode	Off

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2. Setting up the monitor

Note

If you Turn OFF your monitor via the power switch at any given time, all the USB ports will power OFF.

Warning

USB 2.4Ghz wireless devices, such as, wireless mouse, keyboard, and

headphones, maybe have interference by USB3.2 or higher version, the highspeed signal devices, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference.

•Try to keep USB2.0 receivers away from USB3.2 or higher version of connection port.

•Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3.2 or higher version of connection port.

2.2 Operating the monitor

1 Description of the control buttons

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7

6

5

4

2

1

1Switch monitor’s power ON or OFF.

Access the OSD menu.

2 Confirm the OSD adjustment.

3 Adjust the OSD menu.

User preference key.

Customize your own

4preference function from OSD to become the “user key”.

5Change the signal input source.

6Return to previous OSD level.

SmartImage hot key. There are multiple modes to

7select: EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, Off.

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2. Setting up the monitor

Webcam

1

2

3

1

2

3

2

4

1

1 Microphone

2IR of Face identification

32.0 Megapixel Webcam

4Webcam activity light

3 Customize your own “USER” key

This hot key allows you to setup your favorite function key.

1.Press button on the front bezel to enter OSD Menu Screen.

2.Press ▲ or ▼ button to select main menu [OSD Settings], then press button.

3.Press ▲ or ▼ button to select [User Key], then press button.

4.Press ▲ or ▼ button to select your preferred function.

5.Press button to confirm your selection.

Now you can press the hotkey directly on the front bezel. Only your preselected function will appear for quick access.

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2. Setting up the monitor

Description of the On Screen Display

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

Basic and simple instruction on the control keys

In the OSD shown above, you can press buttons at the front bezel of the monitor to move the cursor, and press OK button to confirm the choice or change.

The OSD Menu

Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Main menu		Sub menu
	PowerSensor			On					0,1,2,3,4
				O‡
	LightSensor			On
				O‡
	LowBlue			On					1,2,3,4
	Mode			O‡
				1 HDMI 2.0
	Input			2 HDMI 2.0
				DisplayPort
				USB C						EasyRead/O¤ce/Photo/Movie/Game/Economy/
				SmartImage
										LowBlue Mode/SmartUniformity/O‡
				Adaptive Sync						On, O‡
				Picture Format						Wide screen, 4:3, 1:1
	Picture			Brightness					0~100
				Contrast					0~100
				Sharpness						0~100
				SmartResponse						O‡, Fast, Faster, Fastest
				SmartContrast						On, O‡
				Gamma					1.8, 2.0, 2.2, 2.4, 2.6
				Pixel Orbiting						On, O‡
				Over Scan						On, O‡
	Audio			Volume					0~100
				Mute						On, O‡
	Color			Color Temperature						Native,5000K,6500K,7500K,8200K,9300K,11500K
				sRGB						Red: 0~100
				User De•ne
										Green: 0~100
										Blue: 0~100
	Language			English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar, Nederlands,
				Português, Português do Brazil, Polski , Русский, Svenska, Suomi, Türkçe,
				Čeština, Українська, , , ,
	OSD Setting			Horizontal					0~100
				Vertical					0~100
				Transparency						O‡, 1, 2, 3, 4
				OSD Time Out						5s, 10s, 20s, 30s, 60s
				User Key						PowerSensor,Brightness,Volume
	USB Setting			USB						USB 3.2, USB 2.0
				USB Standby Mode						On, O‡
	Setup			Power LED							1,2,3,4
				Resolution Noti•cation							On, O‡
				Reset							Yes, No
				Information

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