Philips 328E9 User Manual

E line

328E9

www.philips.com/welcome

 

 

 

 

EN User manual

1

Customer care and warranty

17

Troubleshooting & FAQs

21

Table of Contents

1. Important........................................

1

1.1

Safety precautions and

 

 

maintenance...................................

1

1.2

Notational Descriptions..............

2

1.3

Disposal of product and packing

 

material...........................................

3

2. Setting up the monitor...............

4

2.1

Installation......................................

4

2.2

Operating the monitor................

6

2.3

Remove the Base Assembly for

 

VESA Mounting ............................

8

3.

Image Optimization.....................

9

 

3.1

SmartImage....................................

9

 

3.2

SmartContrast...............................

10

4.

FreeSync........................................

11

5.

Technical Specifications............

12

 

5.1

Resolution & Preset Modes......

15

6.

Power Management...................

16

7.

Customer care and warranty....

17

 

7.1

Philips’ Flat Panel Monitors

 

 

 

Pixel Defect Policy......................

17

 

7.2

Customer Care & Warranty.......

20

8.

Troubleshooting & FAQs...........

21

 

8.1

Troubleshooting..........................

21

 

8.2

General FAQs..............................

23

1. Important

1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user's manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.

The Philips guarantee applies provided the product is handled properly for

its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of

purchase, dealer’s name and model and production number of the product.

1.1Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Operation

Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.

Do not block the ventilation holes on the cabinet.

When positioning the monitor, make sure the power plug and outlet are easily accessible.

If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

Please use approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center. (Please refer to Customer Care Consumer Information Center)

Do not subject the monitor to severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

Maintenance

To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

Unplug the monitor if you are not going to use it for an extensive period of time.

Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.

To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.

If your monitor gets wet, wipe it with dry cloth as soon as possible.

If foreign substance or water gets in your monitor, please turn the power

1

1. Important

off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.

Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.

In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

Temperature: 0-40°C 32-104°F

Humidity: 20-80% RH

IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.

"Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology.

In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning

Failure to activate a screen saver, or a periodic screen refresh application

may result in severe “burn-in” or “afterimage” or “ghost image” symptoms that will not disappear and cannot be

repaired. The damage mentioned above is not covered under your warranty.

Service

The casing cover should be opened only by qualified service personnel.

If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center")

For transportation information, please refer to "Technical Specifications".

Do not leave your monitor in a car/ trunk under direct sun light.

Note

Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note

This icon indicates important information and tips that help you make better use of your computer system.

Caution

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

2

1. Important

Warning

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

1.3Disposal of product and packing material

Waste Electrical and Electronic

Equipment-WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU

governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives

to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national takeback initiatives and recycling programs whenever possible, preferably

in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit

http://www.philips.com/a-w/about/ sustainability.html

3

2. Setting up the monitor

2.Setting up the monitor

2.1 Installation

Package contents

E line

 

 

Quick

 

 

Start

 

 

Register your product and get support at

 

 

www.philips.com/welcome

 

 

Monitor

 

 

User’s Manual

 

 

 

 

 

Contents:

 

 

 

Power

* DP

* CD

* VGA

* HDMI

* Audio cable

* Different according to region.

Install base stand

1.Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen.

2.Hold the base stand with both hands and firmly insert the base stand into the base column.

(1)Gently attach the base to the base column until the latch locks the base.

(2)Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly.

1

Warning:

This product is curve design, when attach / detach the base, place the protective material under the monitor and do not press down the monitor to avoid the damage.

4

2. Setting up the monitor

Connecting to your PC 328E9FJAB:

3 2

6 5 4 1

 

 

7

6

 

 

5

4

2

 

1

3

AC power input

2Earphone jack

3Audio input

4VGA input

5Display port input

6HDMI input

7Kensington anti-theft lock

328E9FJSB:

 

5 4 3

2

1

 

 

 

6

5

 

 

 

4

3

 

2

 

 

1

1AC power input

2Audio out

3VGA input

4Display port input

5HDMI input

6Kensington anti-theft lock

Connect to PC

1.Connect the power cord to the back of the monitor firmly.

2.Turn off your computer and unplug its power cable.

3.Connect the monitor signal cable to the video connector on the back of your computer.

4.Plug the power cord of your computer and your monitor into a nearby outlet.

5.Turn on your computer and monitor. If the monitor displays an image, installation is complete.

5

Philips 328E9 User Manual

2. Setting up the monitor

2.2 Operating the monitor

Front view product description

Press to switch power on. Press more than 3 seconds to switch power off.

Access the OSD menu. Confirm the OSD adjustment.

328E9FJSB: Adjust the brightness level. 328E9FJAB: Adjust the speaker volume.

Adjust the OSD menu.

Change the signal input source.

Adjust the OSD menu.

SmartImage. There are multiple selections : FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode and Off.

Return to previous OSD level.

Description of the On Screen Display

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

Basic and simple instruction on the control keys

To access the OSD menu on this Philips Display simply use the single toggle button on the backside of the Display bezel. The single button operates like a joystick. To move the cursor, simply toggle the button in four directions. Press the button to select desired option.

The OSD Menu

Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

6

2. Setting up the monitor

Main menu

Sub menu

 

 

 

 

 

 

 

 

 

 

 

LowBlue Mode

 

 

 

 

On

 

 

 

1, 2, 3,4

 

 

 

 

 

 

 

O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Input

 

 

 

 

VGA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HDMI 1.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture

 

 

 

 

DisplayPort

 

 

 

 

 

 

 

 

Wide Screen, 4:3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture Format

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Brightness

 

 

 

0~100

 

 

 

 

 

 

 

 

 

 

 

Contrast

 

 

 

0~100

 

 

 

 

 

 

 

 

 

 

 

Sharpness

 

 

 

0~100

 

 

 

 

 

 

 

 

 

 

 

 

 

SmartResponse

 

 

 

 

 

 

 

 

O , Fast, Faster, Fastest

 

 

 

 

 

 

 

 

 

 

 

 

SmartContrast

 

 

 

 

 

 

 

 

On, O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On, O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Size (1, 2, 3, 4, 5, 6, 7)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SmartFrame

 

 

 

 

 

 

 

 

Brightness (0~100)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contrast (0~100)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

H. position

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gamma

 

 

 

 

 

 

 

 

V. position

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.8, 2.0, 2.2, 2.4, 2.6

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pixel Orbiting

 

 

 

 

 

 

 

 

On, O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio

 

 

 

 

Over Scan

 

 

 

 

 

 

 

 

On, O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volume

 

 

 

0~100

 

 

 

 

 

 

 

Stand-Alone

 

 

 

 

 

 

 

 

On, O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(328E9FJAB)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mute

 

 

 

 

 

 

 

 

On, O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio Source

 

 

 

 

 

 

 

 

Audio In, HDMI 1.4,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(328E9FJAB)

 

 

 

 

 

 

 

 

DisplayPort

 

 

 

 

 

 

 

Color Temperature

 

 

 

 

 

 

 

 

Native, 5000K, 6500K,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7500K, 8200K, 9300K,

 

 

Color

 

 

 

 

sRGB

 

 

 

 

 

 

 

 

11500K

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Red: 0~100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

User De ne

 

 

 

 

 

 

 

 

Green: 0~100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Blue: 0~100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Language

 

 

 

 

English, Deutsch, Español, Ελληνική, Français,

 

 

 

 

 

 

 

 

 

Italiano, Maryar Nederlands, Português,

 

 

 

 

 

 

 

Português do Brasil Polski ,Svenska

 

 

 

 

 

 

 

Suomi Türkçe Čeština Українська, ,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Horizontal

 

 

 

 

 

 

0~100

 

 

OSD Settings

 

 

 

 

Vertical

 

 

 

0~100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Transparency

 

 

 

 

 

 

 

 

O , 1, 2, 3, 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OSD Time Out

 

 

 

 

 

 

 

 

5s, 10s, 20s, 30s, 60s

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Auto

 

 

 

 

 

 

0~100

 

 

 

 

 

 

 

H.Position

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setup

 

 

 

 

V.Position

 

 

 

 

 

0~100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phase

 

 

 

 

 

0~100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clock

 

 

 

 

0~100

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Resolution Noti cation

 

 

 

 

 

 

 

 

On, O

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reset

 

 

 

 

 

 

 

 

Yes, No

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Information

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Resolution notification

This monitor is designed for optimal performance at its native resolution, 2560×1440@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 2560×1440@60Hz for best results.

Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

Physical Function

Tilt

20°

-5°

7

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