Philips 328B1/00 User Manual
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328B1
www.philips.com/welcome |
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EN User manual |
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Customer care and warranty 24 |
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Troubleshooting & FAQs |
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Table of Contents
1. Important 1
1.1Safety precautions and
maintenance 1 1.2 Notational Descriptions 3 1.3 Disposal of product and packing material 4
2. Setting up the monitor 5
2.1 Installation 5
2.2 Operating the monitor 8
2.3 Remove the Base Assembly for VESA Mounting 11
3. Image Optimization 12
3.1 SmartImage 12
3.2 SmartContrast 14
4. PowerSensor™ 15
5. Adaptive Sync 17
6. Designs to prevent computer vision syndrome (CVS) 18
7. Technical Specifications 19
7.1 Resolution & Preset Modes 22
8. Power Management 23
9.Customer care and warranty 24
9.1 Philips’ Flat Panel Displays Pixel
Defect Policy 24
9.2 Customer Care & Warranty 27
10. Troubleshooting & FAQs 28
10.1 Troubleshooting 28 10.2General FAQs 29
1. Important
1. Important
This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user’s manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.
The Philips guarantee applies provided the product is handled properly for
its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of
purchase, dealer’s name and model and production number of the product.
1.1Safety precautions and maintenance
Warnings
Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Operation
•Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
•Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.
•Do not block the ventilation holes on the cabinet.
•When positioning the monitor, make sure the power plug and outlet are easily accessible.
•If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
•Please use approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center. (Please refer to Service contact information listed in Important information manual.)
•Do not subject the monitor to severe vibration or high impact conditions during operation.
•To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.
•Do not knock or drop the monitor during operation or transportation.
•The USB Type-C port could only be connected to specify equipment with fire enclosure in compliance with IEC 62368-1 or IEC 60950-1.
Maintenance
•To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
•Unplug the monitor if you are not going to use it for an extensive period of time.
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1. Important
•Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
•To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
•If your monitor gets wet, wipe it with dry cloth as soon as possible.
•If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect
the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
•Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
•In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
•Temperature: 0-40°C 32-104°F
•Humidity: 20-80% RH
Important information for Burn-in/ Ghost image
•Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also
known as “after-imaging” or “ghost imaging”, on your screen.
•“Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “Burn-in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.
Warning
Failure to activate a screen saver, or a periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Service
•The casing cover should be opened only by qualified service personnel.
•If there is any need for any document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
•For transportation information, please refer to “Technical Specifications”.
•Do not leave your monitor in a car/ trunk under direct sun light.
Note
Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.
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1. Important
1.2 Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:
Note
This icon indicates important information and tips that help you make better use of your computer system.
Caution
This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
Warning
This icon indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.
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1. Important
1.3Disposal of product and packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU
governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives
to optimize the environmental performance of the organization's product, service and activities.
From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national takeback initiatives and recycling programs whenever possible, preferably
in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.
Your monitor is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit
http://www.philips.com/a-w/about/ sustainability.html
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2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
B Line
Quick
Start
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Monitor |
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User’s Manual |
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Stand/Base |
* CD |
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Power |
*HDMI |
* DP |
*USB A-B |
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*Different according to region.
Install the base
1.In order to well protect this monitor and avoid scratching or damaging of the monitor, keep the monitor face down in the cushion for the base installation.
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2.Hold the stand with both hands.
(1)Gently attach the stand to the VESA mount area until the latch locks the stand.Gently attach the base to the stand.
(2)Use your fingers to tighten the screw located at the bottom of the base.
(3)Use screwdriver to tighten the screw located at the bottom of the base, and secure the base to the column tightly.
3.After attaching the base, erect the monitor with both hands on holding the monitor together with styrofoam firmly. Now you can pull out the styrofoam. When you pull out the styrofoam, do not squeeze the panel to avoid broken panel.
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2. Setting up the monitor
Connecting to your PC
Fast Charger
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USB UP |
USB hub
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USB A-B |
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USB UP |
1 Power Switch
2AC power input
3HDMI 1 input
4HDMI 2 input
5DisplayPort input
6Audio output
7USB upstream
8USB downstream
9USB downstream/USB fast charger 10 Kensington anti-theft lock
Connect to PC
1.Connect the power cord to the back of the display firmly.
2.Turn off your computer and unplug its power cable.
3.Connect the monitor signal cable to the video connector on the back of
your computer.
4.Plug the power cord of your computer and your monitor into a nearby outlet.
5.Turn on your computer and monitor. If the monitor displays an image, installation is complete.
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2. Setting up the monitor
USB charging
This display has USB ports capable of standard power output including some with USB Charging function (identifiable with power icon 
). You can use these ports to charge your Smart phone or power your external HDD, for example. The display must be powered ON at all times to be able to use this function.
Some select Philips displays may not Power or Charge your device when it enters to “Sleep/Standyby” mode (White power LED blinking). In that case, please enter to OSD Menu and select “USB Standby Mode”, then, turn the function to “ON” mode
(default=OFF). This will then keep the USB power and charging functions active even when the display is in sleep/standyby mode.
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USB Standby Mode |
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Note
If you Turn OFF your monitor via the power switch at any given time, all the USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such as, wireless mouse, keyboard, and
headphones, maybe have interference by USB3.2 or higher version, the highspeed signal devices, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference.
•Try to keep USB2.0 receivers away from USB3.2 or higher version of connection port.
•Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3.2 or higher version of connection port.
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2. Setting up the monitor
2.2 Operating the monitor
Description of the control buttons
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1Switch monitor’s power ON or OFF.
Access the OSD menu.
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Confirm the OSD adjustment.
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Adjust the OSD menu.
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PowerSensor
5Change the signal input source.
6Return to previous OSD level.
SmartImage hot key. There are multiple modes to
7select: EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, Off.
2 Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:
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Basic and simple instruction on the control keys
In the OSD shown above, you can press 
buttons at the front bezel of the monitor to move the cursor, and press OK button to confirm the choice or change.
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2. Setting up the monitor
The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
Main menu |
Sub menu |
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PowerSensor |
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On |
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0,1,2,3,4 |
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O† |
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LightSensor |
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On |
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O† |
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LowBlue
Mode
Input
Picture
Audio
Color
Language
OSD Setting
1,2,3,4
EasyRead/O¤ce/Photo/Movie/Game/Economy/
LowBlue Mode/SmartUniformity/O†
On, O†
Wide screen, 4:3, 1:1 0~100 0~100 0~100
O†, Fast, Faster, Fastest On, O†
1.8, 2.0, 2.2, 2.4, 2.6 On, O†
On, O†
0~100 On, O†
Native,5000K,6500K,7500K,8200K,9300K,11500K
Red: 0~100
Green: 0~100
Blue: 0~100
English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar, Nederlands,
Português, Português do Brazil, Polski , Русский, Svenska, Suomi, Türkçe, Čeština, Українська, , , ,
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0~100 |
Vertical |
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0~100 |
Transparency |
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OSD Time Out |
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5s, 10s, 20s, 30s, 60s |
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USB Setting |
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USB Standby Mode |
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On, O† |
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Setup |
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Power LED |
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Resolution Noti•cation |
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On, O† |
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Reset |
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Yes, No |
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Information |
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Resolution notification
This monitor is designed for optimal performance at its native resolution, 3840 x 2160 When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 3840 x 2160 for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
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