Philips 322E1C, 325E1C, 328E1CA User Guide

E line
321E1/322E1/ 325E1/328E1
www.philips.com/welcome
EN User manual 1 Customer care and warranty 28 Troubleshooting & FAQs 32
Table of Contents
1.1 Safety precautions and
maintenance .................................. 1
1.2 Notational Descriptions ............. 3
1.3 Disposal of product and packing
material ........................................... 3
2. Setting up the monitor ............... 5
2.1 Installation ..................................... 5
2.2 Operating the monitor ................9
2.3 Remove the Base Assembly for
VESA Mounting ..........................13
3. Image Optimization ................... 15
3.1 SmartImage ..................................15
3.2 SmartContrast .............................. 17
5. Technical Specications ...........19
5.1 Resolution & Preset Modes ....25
7.1 Philips’ Flat Panel Monitors
Pixel Defect Policy ..................... 28
7.2 Customer Care & Warranty ....... 31
8. Troubleshooting & FAQs .......... 32
8.1 Troubleshooting .........................32
8.2 General FAQs ..............................34
1. Important

1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user's manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.

1.1 Safety precautions and maintenance

Warnings
Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
• Remove any object that could fall
into ventilation holes or prevent proper cooling of the monitor’s electronics.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make sure the power plug and outlet are easily accessible.
• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
• Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
• Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.
• Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.
• Do not subject the monitor to severe vibration or high impact conditions during operation.
• Do not knock or drop the monitor during operation or transportation.
• Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :
1
1. Important
• Looking at something varying distances after a long period focusing on the screen.
• Conscious Blinking often while you work.
• Gently closing and rolling your eyes to relax.
• Reposition your screen to ap­propriate height and angle ac­cording to your height.
• Adjusting the brightness and contrast to appropriate level.
• Adjusting the environment light­ing similar to that of your screen brightness, avoid the uorescent lighting, and surfaces that don’t reect too much light.
• Seeing a doctor if your symp­toms.
Maintenance
• To protect your monitor from pos­sible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or ngers on the LCD panel.
• Unplug the monitor if you are not going to use it for an extensive pe­riod of time.
• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is o. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
• To avoid the risk of shock or perma­nent damage to the set, do not ex­pose the monitor to dust, rain, water, or excessive moisture environment.
• If your monitor gets wet, wipe it with dry cloth as soon as possible.
• If foreign substance or water gets in your monitor, please turn the power o immediately and disconnect the power cord. Then, remove the for­eign substance or water, and send it to the maintenance center.
• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
• In order to maintain the best per­formance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
• IMPORTANT: Always activate a mov-
ing screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static con­tent. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.
• "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenom­enon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imag­ing” will disappear gradually over a period of time after the power has been switched o.
Warning
Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after­image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
2
1. Important
Service
• The casing cover should be opened only by qualied service personnel.
• If there is any need for any docu­ment for repair or integration, please contact with your local ser­vice center. (please refer to Service contact information listed in Impor­tant information manual.)
• For transportation information, please refer to "Technical Specica­ti o ns".
• Do not leave your monitor in a car/ trunk under direct sun light.
Note
Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:
Note
This icon indicates important information and tips that help you make better use of your computer system.
Caution
This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
Warning
This icon indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

1.3 Disposal of product and packing material

Waste Electrical and Electronic Equipment-WEEE
This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
3
1. Important
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities.
From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take­back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.
Your display is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit
http://www.philips.com/a-w/about/ sustainability.html
4
2. Setting up the monitor

2. Setting up the monitor

2.1 Installation

Package contents
321E1SC:
E line
321E1
Quick
Start
Register your product and get support at
www.philips.com/welcome
328E1C:
Power
E line
328E1
Quick
Start
Register your product and get support at
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This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
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Monitor
www.philips.com/welcome
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
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5
2. Setting up the monitor
Install base stand
321E1SC
1. In order to well protect this monitor
and avoid scratching or damaging of the monitor, keep the monitor face down in the cushion for the base installation.
2. Hold the base stand with both
hands and firmly insert the base stand into the base column.
(1) Gently attach the base to the base
column until the latch locks the base.
(2) Use your fingers to tighten the
screw located at the bottom of the base, and secure the base to the column tightly.
(3) Use screwdriver to tighten the
screw located at the bottom of the base, and secure the base to the column tightly.
the styrofoam, do not squeeze the panel to avoid broken panel.
1
2
322E1C/325E1C/328E1C
1. In order to well protect this monitor and avoid scratching or damaging of the monitor, keep the monitor face down in the cushion for the base installation.
2. Hold the base stand with both hands and firmly insert the base stand into the base column.
(1) Gently attach the base to the base
column until the latch locks the base.
(2) Use screwdriver to tighten the
screw located at the bottom of the base, and secure the base to the column tightly.
1
3. After attaching the base, erect the monitor with both hands on holding the monitor together with styrofoam firmly. Now you can pull out the styrofoam. Notice this monitor is curved design, when you pull out
2
3
3. After attaching the base, erect the monitor with both hands on holding the monitor together with styrofoam firmly. Now you can pull out the styrofoam. Notice this monitor is
6
2. Setting up the monitor
curved design, when you pull out
1
5
4
3
2
1
6
4
3 5
2
the styrofoam, do not squeeze the panel to avoid broken panel.
Connecting to your PC
321E1SC
1
2
Warning:
This product is curve design, when attach / detach the base, place the protective material under the monitor and do not press down the monitor to avoid the damage.
AC power input HDMI input VGA input HDMI audio out Kensington anti-theft lock
322E1C
AC power input
DisplayPort input HDMI input VGA input Audio out
6
Kensington anti-theft lock
7
2. Setting up the monitor
325E1C
1
6
4
3
5
2
1
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4
3
5
2
6
AC power input HDMI input DisplayPort input VGA input Audio out
Kensington anti-theft lock
6
328E1C
Connect to PC
1. Connect the power cord to the back of the monitor firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
AC power input HDMI 1 input HDMI 2 input DisplayPort input Audio input
6
Earphone jack
7
Kensington anti-theft lock
8
2. Setting up the monitor

2.2 Operating the monitor

Description of the control buttons
321E1SC/322E1C/325E1C
3
1
6
7
Switch monitor’s power ON and OFF.
Access the OSD menu Confirm the OSD adjustment.
Adjust the OSD menu.
Adjust the brightness level.
Change the signal input source.
Return to previous OSD level.
SmartImage. There are multiple selections: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode and Off.
25
4
328E1C
3
1
6
7
25
4
Switch monitor’s power ON and OFF.
Access the OSD menu
. Confirm the OSD adjustment.
.
Adjust the OSD menu.
Adjust the Volume.
Change the signal input source.
Return to previous OSD level.
SmartImage. There are multiple selections: FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, SmartUniformity and Off.
9
2. Setting up the monitor













Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:
321E1SC/322E1C/325E1C
 

328E1C
 

Basic and simple instruction on the control keys
To access the OSD menu on this Philips Display simply use the single toggle button on the backside of the Display bezel. The single button operates like a joystick. To move the cursor, simply toggle the button in four directions. Press the button to select desired option.
The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
321E1SC
Main menu Sub menu
LowBlue Mode
Input
Picture
Audio
Color
Language
OSD Settings
Setup
On O
VGA HDMI 1.4
Picture Format Brightness Contrast
Sharpness
SmartResponse
SmartContrast
SmartFrame
Gamma
Pixel Orbiting
Over Scan
Volume
Mute
Color Temperature
sRGB
User Dene
English, Deutsch, Español, Ελληνική, Français, Italiano, MaryarNederlands, Português, Português do BrasilPolskiРусский ,Svenska SuomiTürkçeČeštinaУкраїнська, 简体中文,
中文,日本語,한국어
Horizontal
Vertical
Transparency
OSD Time Out
Auto
H.Position
V.Position
Phase
Clock Resolution Notication
Reset
Information
1, 2, 3,4
Wide Screen, 4:3
0~100 0~100
0~100
O, Fast, Faster, Fastest
On, O
On, O Size (1, 2, 3, 4, 5, 6, 7)
Brightness (0~100) Contrast (0~100)
H. position
V. position
1.8, 2.0, 2.2, 2.4, 2.6
On, O
On, O
0~100
On, O
Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
0~100
0~100
0~100
0~100
On, O
Yes, No
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