Philips 278E8QS, 278E8QJA, 278E8QDS User Manual

278E8
www.philips.com/welcome
EN User manual 1 Customer care and warranty 17 Troubleshooting & FAQs 25
Table of Contents
1. Important ....................................... 1
1.1 Safety precautions and
1.2 Notational Descriptions ............. 2
1.3 Disposal of product and packing
material ........................................... 3
2. Setting up the monitor ............... 4
2.1 Installation ..................................... 4
2.2 Operating the monitor ................6
3. Image Optimization .................... 8
3.1 SmartImage Lite ........................... 8
3.2 SmartContrast ............................... 9
4. FreeSync .......................................10
5. Technical Specications ............ 11
5.1 Resolution & Preset Modes .....15
6. Power Management ..................16
7. Customer care and warranty ... 17
7.1 Philips’ Flat Panel Monitors
Pixel Defect Policy ...................... 17
7.2 Customer Care & Warranty ......20
8. Troubleshooting & FAQs .......... 25
8.1 Troubleshooting ......................... 25
8.2 General FAQs .............................. 27
1. Important

1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user's manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.

1.1 Safety precautions and maintenance

Warnings
Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
• Remove any object that could fall
into ventilation holes or prevent proper cooling of the monitor’s electronics.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make sure the power plug and outlet are easily accessible.
• If turning o the monitor by detach­ing the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
• Please use approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center. (Please refer to Customer Care Con­sumer Information Center)
• Do not subject the monitor to se­vere vibration or high impact condi­tions during operation.
• Do not knock or drop the monitor during operation or transportation.
Maintenance
• To protect your monitor from pos­sible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or ngers on the LCD panel.
• Unplug the monitor if you are not going to use it for an extensive pe­riod of time.
• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is o. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
• To avoid the risk of shock or perma­nent damage to the set, do not ex­pose the monitor to dust, rain, water, or excessive moisture environment.
• If your monitor gets wet, wipe it with dry cloth as soon as possible.
• If foreign substance or water gets in your monitor, please turn the power
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1. Important
o immediately and disconnect the power cord. Then, remove the for­eign substance or water, and send it to the maintenance center.
• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
• In order to maintain the best per­formance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
• IMPORTANT: Always activate a mov-
ing screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static con­tent. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.
• "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenom­enon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imag­ing” will disappear gradually over a period of time after the power has been switched o.
Warning
Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after­image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Service
• The casing cover should be opened only by qualied service personnel.
• If there is any need for any docu­ment for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center")
• For transportation information, please refer to "Technical Specica­tions".
• Do not leave your monitor in a car/ trunk under direct sun light.
Note
Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:
Note
This icon indicates important information and tips that help you make better use of your computer system.
Caution
This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
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1. Important
Warning
This icon indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

1.3 Disposal of product and packing material

Waste Electrical and Electronic Equipment-WEEE
This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities.
From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take­back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.
Your display is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit
http://www.philips.com/a-w/about/ sustainability.html
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2. Setting up the monitor

2. Setting up the monitor

2.1 Installation

Install base stand
1. Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen.
Package contents
Register your product and get support at
www.philips.com/welcome
278E8
Monitor
User’s Manual
使用产品前请阅读使用说明
Contents:
User’s Manual
©
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Monitor drivers
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Note
278E8QS/278E8QDS/278E8QJA:Use only the AC/DC adapter model:Philips ADPC2045.
2. Hold the base stand with both hands and firmly insert the base stand into the base column.
(1) Gently attach the base to the base
column until the latch locks the base.
(2) Use your fingers to tighten the
screw located at the bottom of the base, and secure the base to the column tightly.
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2. Setting up the monitor
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Connecting to your PC
278E8QS:
1
AC/DC power input
2
VGA input
3
DVI input
4
Kensington anti-theft lock
278E8QDS
1
AC/DC power input
2
HDMI Audio out
3
VGA input
4
DVI input
5
HDMI input
6
Kensington anti-theft lock
278E8QJA
1
AC/DC power input
2
Earphone jack
3
Audio input
4
VGA input
5
HDMI input
6
DP input
7
Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back of the monitor firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
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2. Setting up the monitor

2.2 Operating the monitor

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Front view product description
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:
278E8QS:
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Press to switch power on. Press more than 3 seconds to switch power off.
Access the OSD menu. Confirm the OSD adjustment.
278E8QS: Adjust the brightness level. 278E8QJA/278E8QDS: Adjust the speaker volume.
Adjust the OSD menu.
Change the signal input source.
Adjust the OSD menu. SmartImage Lite. There
are multiple selections: Standard, Internet, Game and LowBlue Mode.
Return to previous OSD level.
278E8QDS/278E8QJA:
 
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Basic and simple instruction on the control keys
To access the OSD menu on this Philips Display simply use the single toggle button on the backside of the Display bezel. The single button operates like a joystick. To move the cursor, simply toggle the button in four directions. Press the button to select desired option.
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2. Setting up the monitor
The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
Main menu Sub menu
LowBlue Mode
Input
Picture
Audio
(available for selective models)
Audio
(available for selective models)
Color
Language
OSD Settings
Setup
On
O
VGA
DVI (available for selective models)
HDMI (available for selective models)
DisplayPort (available for selective models)
Picture Format
Brightness
Contrast Sharpness
SmartResponse
SmartContrast
Gamma
Pixel Orbiting
Over Scan (available for selective models)
Volume
Mute
Volume
Stand-Alone
Mute
Audio Source
Color Temperature
sRGB
User Dene
English, Deutsch, Español, Ελληνική, Français, Italiano, MaryarNederlands, Português, Português do BrasilPolskiРусский ,Svenska SuomiTürkçeČeštinaУкраїнська, 简体中文,
繁體中文,日本語,한국어
Horizontal
Vertical
Transparency
OSD Time Out
Auto
H.Position
V.Position
Phase
Clock
Resolution Notication
Reset
Information
1, 2, 3
Wide Screen, 4:3
0~100
0~100 0~100
O, Fast, Faster, Fastest
On, O
1.8, 2.0, 2.2, 2.4, 2.6
On, O
On, O
0~100
On, O
0~100
On, O
On, O
Audio In, HDMI, DisplayPort
6500K, 9300K
Red: 0~100
Green: 0~100
Blue: 0~100
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
0~100
0~100
0~100
0~100
On, O
Yes, No
Resolution notification
This monitor is designed for optimal performance at its native resolution, 1920×1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920×1080@60Hz for best results.
Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
Physical Function
Tilt
20°
-5°
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3. Image Optimization
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3. Image Optimization

3.1 SmartImage Lite

What is it?
SmartImage Lite provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage Lite delivers great optimized monitor performance.
How to enable SmartImage Lite?
Why do I need it?
You want a monitor that delivers optimized display all your favorite types of content, SmartImage Lite software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.
How does it work?
SmartImage Lite is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage Lite dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed - all in real time with the press of a single button.
1. Toggle to the left to launch the SmartImage on screen display.
2. Toggle to the up or down to select between Standard, Internet, Game, LowBlue Mode.
3. The SmartImage on screen display will remain on screen for 5 seconds or you can also toggle to the left to make confirmation.
There are multiple selections: Standard, Internet, Game, LowBlue Mode.
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• Standard: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you're working with spreadsheets, PDF files, scanned articles or other general office applications.
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