Philips 278C4QHSN User Guide

278C4

www.philips.com/welcome

EN User manual 1

Customer care and warranty 28

Troubleshooting & FAQs 33

Table of Contents

1. Important ...............................................1

1.1 Safety precautions and

maintenance .....................................................1

1.2 Notational Descriptions ............................2

1.3 Disposal of product and packing

material ...............................................................3

1.4 Important safety information .................3

2. Setting up the monitor .......................4

2.1 Installation .........................................................4

2.2 Operating the monitor ..............................5

3. Image Optimization ............................. 8

3.1 SmartImage ......................................................8

3.2 SmartKolor .......................................................9

3.3 SmartContrast ................................................9

3.4 Philips SmartControl Premium .............9

4. Ambiglow .............................................17

5. TechnicalSpecications .....................18

5.1 Resolution & Preset Modes .................20

6. Power Management ...........................21

7. Regulatory Information .....................22

8. Customer care and warranty ..........28

8.1 Philips’ Flat Panel Monitors Pixel

Defect Policy .................................................28

8.2 Customer Care & Warranty ...............30

9. Troubleshooting & FAQs ..................33

9.1 Troubleshooting ..........................................33

9.2 SmartControl Premium FAQs ...........34

9.3 Ambiglow FAQs ........................................35

9.4 General FAQs ..............................................36

1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.

1.1 Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures

other than those specied in this documentation

may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Operation

• Please Keep the monitor out of direct

sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

• Remove any object that could fall into

ventilation holes or prevent proper cooling of the monitor’s electronics.

• Do not block the ventilation holes on the

cabinet.

• When positioning the monitor, make

sure the power plug and outlet are easily accessible.

• If turning off the monitor by detaching the

power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

• Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center)

• Do not subject the monitor to severe vibration or high impact conditions during operation.

• Do not knock or drop the monitor during operation or transportation.

Maintenance

• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

• Unplug the monitor if you are not going to use it for an extensive period of time.

• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.

• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.

• If your monitor gets wet, wipe it with dry cloth as soon as possible.

• If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.

• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.

• In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

1. Important

• Temperature: 0-40°C 32-95°F

• Humidity: 20-80% RH

Important information for Burn-in/Ghost image

• Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.

• "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note This icon indicates important information and tips that help you make better use of your computer system.

Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such

cases, the specic presentation of the warning is

mandated by the relevant regulatory authority.

Service

• The casing cover should be opened only by qualified service personnel.

• If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center")

• For transportation information, please refer to "Technical Specifications".

• Do not leave your monitor in a car/trunk under direct sun light.

Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1. Important

1.3 Disposal of product and packing

material

Waste Electrical and Electronic EquipmentWEEE

This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact

your local government ofce, the waste disposal

organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please nd out about the local regulations on

how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit: http://www.philips. com/sites/philipsglobal/about/sustainability/ ourenvironment/productrecyclingservices.page.

1.4 Important safety information

Ambiglow health warning

Avoid looking directly at the Ambiglow LED’s as they are very bright, and may cause temporary blurred vision.

2. Setting up the monitor

VGA (optional)

HDMI (optional)

AC/DC Adapter

2.1 Installation

Package contents

Install base stand

1. Place the monitor face down on a soft and smooth surface to avoid scratching or damaging the screen.

2. Hold the stand with both hands.

(1) Gently attach the stand to the VESA

mount area until the latch locks the stand.

(2) Use your ngers to tighten the screw

located at the bottom of the base, and secure the base to the stand tightly.

Note

Use only the AC/DC adapter model: Philips ADS-65LSI-19-1 19065G

2. Setting up the monitor

Connecting to your PC

2.2 Operating the monitor

Front view product description

DC power input

VGA input

HDMI inputs (HDMI1, HDMI2, and HDMI3)

HDMI audio output

Kensington anti-theft lock

Ambiglow LED lights

Connect to PC

1. Connect the power cord to the back of

the monitor rmly.

2. Turn off your computer and unplug its power cable.

3. Connect the monitor signal cable to the video connector on the back of your computer.

4. Plug the power cord of your computer and your monitor into a nearby outlet.

5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

6 247

Switch monitor’s power ON and OFF.

Access the OSD menu

Conrm the OSD adjustment.

Adjust the OSD menu. Change the signal input source.

Ambiglow hot key.

Return to previous OSD level.

SmartImage

hot key

There are 7 modes to select:

Text, Ofce, Photo, Movie, Game,

Economy and Off.

2. Setting up the monitor

Description of the On Screen Display

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What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

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Basic and simple instruction on the control keys

In the OSD shown above, you can press

buttons at the front bezel of the monitor

to move the cursor, and press OK button to

conrm the choice or change.

The OSD Menu

Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Main menu Sub menu

Ambiglow

Input

Picture

Audio

Color

Language

OSD Settings

Setup

Auto

SmartBiasLight

VGA

HDMI1

HDMI2

HDMI3

Picture Format

Brightness

Contrast

SmartKolor

SmartTxt

SmartResponse

SmartContrast

Gamma

Pixel Orbiting

Over Scan

Volume

Mute

Color Temperature

sRGB

User Define

English, Español, Français, Deutsch, Italiano, Português, Русский, 简体中文

Horizontal

Vertical

Transparency

OSD Time Out

Auto

H.Position

V.Position

Phase

Clock

Resolution Notification

Reset

Information

Wide Screen, 4:3

0~100

On, Off

Off, Fast, Faster, Fastest

On, Off

1.8, 2.0, 2.2, 2.4, 2.6

On, Off

0~100

On, Off

5000K, 6500K, 7500K, 8200K, 9300K, 11500K

Red: 0~100

Green: 0~100

Blue: 0~100

0~100

Off, 1, 2, 3, 4

5s, 10s, 20s, 30s, 60s

0~100

On, Off

Yes, No

2. Setting up the monitor

Resolutionnotication

This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.

Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

Physical Function

Tilt

3. Image Optimization

3.1 SmartImage

What is it?

SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.

Why do I need it?

You want a monitor that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.

How does it work?

SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed - all in real time with the press of a single button.

How to enable SmartImage?

1. Press to launch the SmartImage on screen display.

2. Keep pressing to toggle among Text,

Ofce, Photo, Movie, Game, Economy and

Off.

3. The SmartImage on screen display will remain on screen for 5 seconds, or you can

also press "OK" to make conrmation.

4. When SmartImage is enabled, the sRGB scheme is disabled automatically. To use sRGB, you need to disable SmartImage with the button at the front bezel of your monitor.

Except using key to scroll down, you can also press buttons to choose and press “OK” to conrm selection and close the SmartImage OSD.

There are seven modes to select: Text, Ofce,

Photo, Movie, Game, Economy and Off.

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• Text: Helps improve reading of text based application like PDF ebooks. By using a special algorithm which increases the contrast and boundary sharpness of text content, the display is optimized for a stress-free reading by adjusting the brightness, contrast and color temperature of the monitor.

• Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you’re working with spreadsheets, PDF files, scanned articles or other general office applications.

• Photo: This profile combines color saturation, dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors - all without artifacts and faded colors.

3. Image Optimization

• Movie: Ramped up luminance, deepened color saturation, dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display.

• Game: Turn on over drive circuit for best response time, reduce jaggy edges for fast moving objects on screen, enhance contrast ratio for bright and dark scheme, this profile delivers the best gaming experience for gamers.

• Economy: Under this profile, brightness, contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption.

• Off: No optimization by SmartImage.

3.2 SmartKolor

What is it?

SmartKolor is a special color extension technology that is able to enhance visual color range to deliver vivid and rich picture performance.

Why do I need it?

You want the rich, vibrant images for experiencing the outstanding photos or videos.

How does it work?

SmartKolor will dynamically enhance color saturation and extend visual color range to enrich color quality and performance of your viewing images. SmartKolor is turned off automatically; for example, in Text mode or

Ofce mode, where it is not required.

3.3 SmartContrast

What is it?

Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

Why do I need it?

You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear,

readable text for ofce work. By reducing your

monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

3.4 Philips SmartControl Premium

The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through ne-tuning resolution, Color calibration,

Clock/Phase adjustments, RGB White point adjustment, etc.

Equipped with latest technology in core algorithm for fast processing and response, this Windows 7 compliant eye catching animated Icon based software is ready to enhance your experience with Philips monitors!

3. Image Optimization

Installation

• Follow the instruction and complete the installation.

• You can launch after installation is completed.

• If you want to launch later, you can either click the shortcut on desktop or toolbar.

First launch -Wizard

• The first time after installation of SmartControl Premium, it will automatically go to Wizard for first time launch.

• The wizard will guide you through adjustment your monitor performance step by step.

• You can go to Plug-in menu to launch wizard later on as well.

• You can adjust more options without wizard by Standard pane.

Start with Standard pane

Adjust menu

• Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution.

• You can follow the instruction and do the adjustment.

• Cancel prompts user if you want to cancel installation.

3. Image Optimization

Color menu

• Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage (Please refer to SmartImage section).

• You can follow the instruction and do the adjustment.

• Refer to below table for sub-menu item base on your input.

• Example for Color Calibration.

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