Philips 24PFL3952 User Manual

Register your product and get support at

24PFL3952/V7

Contents

1 Notice 2

2 Important 3

Product disposal Guidelines 4

3

4

5

Play photos, music and videos
o

6 Troubleshooting

7 Product information

8

Consumer Guidelines

Warranty

9

5

11

16

18

20

22

23

1 Notice

Pixel characteristics

99.999% or more, black dots or bright points of
light (red, green or blue) may appear constantly
on the screen. This is a structural property of
the display (within common industry standards)
and is not a malfunction.

Warranty

No components are user serviceable. Do not
open or remove covers to the inside of the
product. Repairs may only be done by Philips
Service Centres and official repair shops.

or implied.
Any operation expressly prohibited in
this manual, or any adjustments and
assembly procedures not recommended
or authorised in this manual shall void the

2 EN

2 Important

Read and understand all instructions before you

follow instructions, the warranty does not apply.

Safety

Risk of electric shock or fire!

•
Never place liquid containers, such as

the power outlet immediately. Contact

checked before use.

•
batteries near naked flames or other
heat sources, including direct sunlight. To
prevent the spread of fire, keep candles

control and batteries at all times.

• Never insert objects into the ventilation

•
no strain is exerted on the power cord.
Strain on the power cord can loosen
connections and cause arcing.

Risk of short circuit or fire!

• Never expose the remote control or
batteries to rain, water or excessive heat.

• Avoid force coming onto power plugs.
Loose power plugs can cause arcing or
fire.

• Two people are required to lift and carry

lbs.

•
the supplied stand. Secure the stand to

surface that can support the combined

•
wall mount that can support the weight of

that can support the combined weight of

Ltd. bears no responsibility
for improper wall mounting that result in
accident, injury or damage.

Risk of injury to children!
Follow these precautions to prevent the

children:

•
by a cloth or other material that can be
pulled away.

•
the edge of the surface.

•
as a bookcase) without anchoring both

suitable support.

• Educate children about the dangers of

Risk of swallowing batteries!

• The product/remote control may
contain a coin-type battery, which can be
swallowed. Keep the battery out of reach
of children at all times!

Risk of overheating!

•
Always leave a space of at least 4 inches

Ensure curtains or other objects never

•
outlet, ensure that the power voltage
matches the value printed on the back

Low temperatures

•

room temperature before connecting the

•
power cord.

•
from the power outlet, ensure that you
have full access to the power cord at all
times.

• When you disconnect the power cord,
always pull the plug, never the cable.

•
outlet and antenna before lightning
storms. During lightning storms, never

antenna cable.

Risk of hearing damage!

• Avoid using earphones or headphones at
high volumes or for prolonged periods of
time.

Product disposal Guidelines:

return this product to a nearby authorized collection center, registered dismantler,
recycler, service center when disposing of this product.
In case of further assistance, you may contact nearest authorized service center.
Or Please see the Company website for further information on collection centers etc.
Visit-http://www.philips.com

Toll: 39 40 40 40( prefix state capital STD code), Via S MS ‐ “SVC” on 53030

Visit-http://www.philips.com

Toll: 39 40 40 40( prefix state capital STD code), Via S MS ‐ “SVC” on 53030

Screen care

• Avoid stationary images as much as
possible. Stationary images are images
that remain on-screen for extended
periods of time. Examples include:
on-screen menus, black bars and time
displays. If you must use stationary
images, reduce screen contrast and
brightness to avoid screen damage.

•

•
damp cloth. Never use substances such as
alcohol, chemicals or household cleaners

•

Never touch, push, rub or strike the screen

with any object.

• To avoid deformations and colour fading,

( )

3

Congratulations on your purchase, and welcome to Philips. To fully benefit from the

3.1 Name and Function of Control on Set

(24PFL3952/V7)

MENU

USB

PLAYER/HOME THEATER

CABLE

USB Drive

HDMI/ARC IN

Note

•

•

3.2 Name and Function of Control on Remote

1

2

10

11

12

13

14

3

SOURCE

TV

FORMAT

4

LIST

INFO

5

6

OK

20

19

18

7

8

ADJUST

OPTIONS

17

9

16

15

6 EN

(Standby-On)

1

•

unless it is physically unplugged

Multimedia Control buttons

2

• Control video or music.

3

• Selects connected devices.

4

•

5

•

Access the Channel List.

6

7

8

9

10

12

(Navigation buttons)

• Navigate through menus and select

• Confirm an entry or selection.

Access the adjust menu to adjust settings.

•

Return to the previous menu or exit

•
a function.

Switch channels or navigate through

•

menu pages, tracks, albums or
folders.

+/-

Adjust volume.

•

Color buttons

Select tasks or options.

•

15

Not applicable for this series models.

•

16

Mute or restore audio.

•

17

Access the option menu to adjust settings.

•

18

•

Displays the source information with
details of input connected .

( Home )

19

• Access the home menu.

20

• Adjust picture format.

3.5 Remote control usage

When you use the remote control, hold it close

sensor. Make sure that the line-of-sight between

furniture, walls or other objects.

~5m

o

Previous/Next)

~30

0-9 Numeric buttons

13

• Select channels.

14

• Not applicable for this series models.

7

3.3 Battery Installation

1. Remove the battery compartment door.

as indicated.

3. Refix the battery compartment door.

1 2 3

8

3.4 Stand Assembly - 24”

4. Fix the rubber foots to the stand base (if provided in accessory bag)

Part – 1

Side Stand

Quanty – 1 each

Part – 2

Screws – MC 4X10

Quanty ‐ 4

Part – 3

Place side stand and insert screws as shown below:

Note: Above images are for representation only.

9

3.5 Energy Consumption Guideline

10 EN

4 Use more of

4.1 Manually adjust picture setting

Menus help you to install channels, change
picture and sound settings and access other

1

Press

» The menu screen appears.

1

Press [Picture]>[Picture Mode],
then press okay.

to select the preset picture settings.

•

[Vivid]

ideal for daytime.

•

[Bright]

•

[Soft]

[Personal]

•

picture settings.

2

Select one of the following settings, then

Press to move, and press to adjust.

•

[Contrast]

This function is used

: Rich and dynamic settings,

: Ideal settings for night time.

: Soft light and mild colors.

.

: Adjust the intensity of
backlight areas, while the video contents
are kept unchanged.

• [Brightness]

: Adjust the intensity and

details of dark areas.

•

[Color]

: Adjust color saturation.

[Sharpness]

•

[Hue]

•

•

[Backlight] : It varies the backlight intensity.

•

[Color Temperature]

balance in an image.

•

[Blue back]

: Adjust sharpness in the

: Compensate for color variations.

: Adjust the color

: :This function is used to

4.2 Manually adjust sound setting

Press

1

2

3 Select one of the following settings, then

•

•

•

•

•

•

•

•

•

•

.

[Sound]

Select

Press to move, and press to adjust.

[Sound Mode]

sound settings.

• [Standard]

environments and types of audio.

• [Music]

[Movie]

•

[News]

•
such as news.

• [Personal]

customised in the sound menu.

[Treble] :

[Bass] :

[Equalizer]

various frequencies.

[Balance]

and left speakers.

[Volume] : The main speaker volume can be
adjusted by varying this volume bar.

[Speakers] : The main speakers can be

Auto volume leveler

reduces sudden volume changes, for example

when switching channels.

Select Fixed for default settings and

variable to vary it.

adjusted by this option.

then press

>

: Access predefined smart

: Settings that suit most

: Ideal settings for listening to music
: Ideal settings for movie.

: Ideal settings for spoken audio,

: Apply the settings that were

Adjust the treble level.

Adjust the bass level.

: Adjust the balance of the right

automatically

]

:

EN 11

.

Press

1

2 Select [Setup] >

then press

3 Select one of the following settings.

Press to move, and press to adjust.

1.
navigation keys to select any language
like English,Hindi,Marathi,Telgu etc.

[Features]

.

Press arrow and

displayed in this language.
[Input Source] : Select this option for

2.
display current input source and source
can be changed with Up/Down navigation
keys.

[Easy Link]* :

3.

This feature operates only

like a

4.

*

device

is

enabled

[Boot logo] :

6.
Up/Down

and Favorite logo will display the

To keep a photo as favorite boot logo,
play the image through multimedia and
select ‘Logo’ option in guide bar.

7. [Reset]

Feature, Audio, Video parameters to Default

value

8. [Software Upgrade] : This is for

*

Press Right navigation key

: Select this option to reset all

.

:

logo

4.4 Channel Installation

Press

1

2

3 Select one of the following settings, then

4

.

Select [Channel Installation]

[Channel Management]

then press

Press to move, and press to adjust.

[Auto Install]

set will start auto tuning for all available

channels.

•

[Manual Install]

searching the channels,select the function
from which tuning will start.

:Select this for manually

>

/

5.

•

12 EN

*

Sound will

Note

be activated

,

Bootlogo

oponal

*

audiovisual signals from mobile phones to
supported television sets. Note that it only

operation manual of your phone.

cable, the

screen and some of mobile applications

remote control.

get desired connectivity results. If some
problem occurs in connecting your device

commands.

control. For this you can use blue tooth
compatible keyboard/mouse available in
market.

is more than phone, the video quality may

quality please check content resolution of
your device.

*

(Home Theater) through high speed

speaker will be deactivated & volume

file transfer feature. To use this feature use
following steps below:

on remote or keypad.

3) Select either Picture, Music, Movie or
Text option in multimedia source
depending upon file to be transferred.

which you want to copy data and open it.

5) Go to the file to be copied and press the

you to paste the copied file.

‘Paste’.

progress bar will be displayed as the copy

Paste operation is being performed.

9) After copying is successful, ‘Copy
Success message is displayed.

1) Copy time will vary depending upon file
size. larger files will need more time.

2)Multiple files can be copied at a time.

from which files was copied. It will not be
‘Cut - Paste’.

enough space.

*

6) Boot logo image can not read from

7) USB to USB transfer feature is optional.

EN 13

4.8 Use Philips EasyLink

with Philips EasyLink enhanced control
features.

control.

•

•
device properly

• Switch on EasyLink

Note

• The EasyLink-compliant device must be

switched on and selected as the source.

• Philips does not guarantee 100%

1 Press

2 Select [Setup] > [Features] >

[EasyLink] > [EasyLink].

3

*

1 Press

2 Select [Setup] > [Features] >

[EasyLink]

[EasyLink] > [Auto turn off] >

3

4.11 Search the connected devices

Device list.

1 Press

2 Select [Setup] > [Features] >

[EasyLink] > [Device Search] >

4.12 Control the device using
tv remote

Now use a single remote to control your

Note

•

unavailable.

14 EN

1 Press

2 Select [Setup] > [Features] >

[EasyLink] > [Device Menu]

Pause

Play

Press to select the function icon, press

Prev. Next

Stop

FR

FF

4.13 Use the Options menu

Status

Energy Saving

Guide Bar

Visit options relevant to current action or
selection.

1

4.14 Use the Adjust menu

2 Select one of the following options, then

• [Status]:

Guide Bar only applicable for

Display information
concerning currently viewing
channel/source.

[Energy Saving]:

pop ups

•

Press

refer 4.10 for more details.

[Guide Bar] :

pop ups

Press to access menu bar.

refer 5.8 for more details.

Note

Respective menu

Respective menu

Visit options relevant to current action or
selection.

2 Select one of the following options, then

• [Picture Mode]:

freeze the picture.used to

adjust sleep timer.used to

The function is
used to select preset picture
setting.

[Sound Mode]:

select preset audioused to

setting.
[Picture Format]:The function

select any picture format.used to

[Freeze]:

[Sleep Timer]:The function

The function

The function

EN 15

5 Play photos, music and videos

5.4 Listen to music

1

2 Select a music track or album, then press

5.5 Watch video

1

2

To control play, press buttons:

3

•

to play & to pause.

• to play the previous or next
video.

photos, music or videos stored on it.

1

2

3 Press

4

5.2 View photos

1

2 Select a photo or a photo album, then

• To preview the next or previous photo,
press then press to play

5.3 View a slide show of your photos

Press the following buttons to control

play of selected photos.:

to play.

•

• to pause.

• to play the previous or next
photo.

16 EN

5.6 Text

1

2 Select a Text File, then Press

5.7 Music,Photo, video, text
mode control menu bars

You can select the multimedia functions

Stop etc.

To use above functions press

Picture mode menu bar:

Music mode menu bar:

All

Press to select the function icon, press

Video mode menu bar:

Press to select the function icon, press

Text mode menu bar:

Caution

•

Follow this procedure to avoid damage to your

1

2

EN 17

6 Troubleshooting

This section describes commonly encountered
issues and accompanying solutions.

Previously installed channels do not appear in
the channel list:

Check that the correct channel list is
selected.

6.3 Picture issues

Disconnect the power cable from the power

Check that the power cable is securely
connected.

The remote control is not working properly:

Check that the remote control batteries
are correctly inserted according to the +/­orientation.
Replace the remote control batteries if they are
flat or weak.

Disconnect the power cable from the power

reconnecting the power cable. If the blinking
reoccurs, contact Philips Consumer Care.

Enter ‘8202’.

No action is required. The creaking sound is

cools down and warms up. This does not impact
performance.

Check that the antenna is properly

Check that the correct device is selected

There is sound but no picture:

Check that the picture settings are
correctly set.

connection:

Check that the antenna is properly

Loudspeakers, unearthed audio devices,

neon lights, high buildings and other large

objects can influence reception quality.
If possible, try to improve the reception
quality by changing the antenna direction

If reception on only one channel is poor,

fine tune this channel.
There is poor picture quality from connected
devices:

Check that the devices are connected
properly.
Check that the picture settings are
correctly set.

flexibility to change and save settings.
The picture does not fit the screen; it is too
big or too small:

The picture position is incorrect:

Picture signals from some devices may

not fit the screen correctly. Check the

signal output of the device.

18 EN

6.4 Sound issues

There is a picture but sound quality is poor:

Note

this does not indicate malfunction.

Check that all cables are properly connected.
Check that the volume is not set to 0.
Check that the sound is not muted.

There is a picture but the sound quality is poor:

Check that the sound settings are correctly

set.
There is a picture but sound comes from one
speaker only:

Content Protection) support can delay the

device and no picture is displayed, try

switching the source from one device to

another and back again.

If there are intermittent sound disruptions,

device are correct.

6.6 Contact us

If you cannot resolve your problem, refer to the

or Contact Customer Service Center.

Warning

Do not attempt to repair the product yourself.

damage to your product or void your

Note

number before you contact Philips. These

and on the packaging.

EN 19

The supported resolution depending
upon the model.

2

20 EN

7.3 Tuner/Reception/
Transmission

7.7 Product specification

Design and specifications are subject to change
without notice.

24PFL 3952/V7 :

7.4 Remote control

7.5 Power

Ambient temperature: 5 to 40 degrees
Celsius

Power consumption

24PFL 3952/V7 : 35W

7.6 TV mount

Warning

mounting that results in accident, injury or
damage.

Dimension(WxHxD): 574 x 420 x
127 (mm)
Weight: 3.4 kg

Dimension(WxHxD): 574 x 368 x

91 (mm)

Weight: 3.1 kg

EN 21

Consumer Guidelines

• Log on to www.Philips.com

• Contact Philips Consumer Care Centre

Care Centre for obtaining warranty service and inform of the defect observed in the
set, the type no. and serial no. of the set.

event of the technician deciding that set requires attention at the service station;the

technician would arrange to get the set picked up to be delivered to service station

for further attention. “Homecalls” by the technician would however be restricted within

municipal limits of the city/town in which the set has been registered.the
Type no. Serial No. Date of Purchase
Purchased By: Name
Address:

Sold by: Name
Address:

Model no.:

Serial no.:

Contact Customer Service Executive at:
Toll: 39 40 40 40 (prefix state capital STD code)
Via SMS - “SVC” on 53030

22 EN

24PFL3952/V7

Sold by(User rubber stamp)

features may vary. In case MRP of new model is higher than MRP of old model, difference between MRP of new model & old model will be paid by customer. The replaced set may be refurbished one and will be without accessories and standard packing. Accessories of original product should be used with replaced

of the entire unit is being made (subject to the sole discretion of Manufacturer), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the equivalent model as deemed by Manufacturer. Equivalent model could be on the basis of features or price. When price-wise

product. The warranty on replacement model shall remain in force only for the unexpired period of the warranty based on original purchase. Where a replacement is provided, the product or part replaced becomes the property of Manufacturer.

customer desires to bring the unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences. The concerned authorized service center will advise the customer whether the repairs are to be done at site or at the authorized service center.

Warranty Terms & Conditions

company's authorized service center, as well as expenses incurred with deputing of service personnel/technician toward conveyance and other incidentals etc. will be borne by the customer. Charges for transportation and handling may vary from location to location. Customer is advised to verify before. In case the

3. Manufacturer reserves the right for not repairing the product in case of breach of the above conditions.

4. The company shall not deemed to be in default for any delay in repairing due to non-availability of spares, restriction/regulation of government, public movement, war performance or any unavoidable situation or force majeure etc.

2. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Manufacturer may replace parts with refurbished ones. Replacement of parts would be purely at the discretion of Manufacturer alone. In case the replacement

1. For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Centre, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service at its own cost and risk. All expense incurred in collecting the units or parts thereof from the

the STD Code of the state capital) )

fire, liquid spillage, miss-adjustment of controls, use on an incorrect voltage, power surges and dips, thunderstorm activity, acts of God, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to

abnormally corrosive conditions, improper installation, repair or maintenance or entry by any insect, vermin or foreign object in the Product. Improper repair includes use of parts not approved or specified by Manufacturer.

7. Warranty does not cover repair of any external accessories supplied by Dealer/Manufacturer as promotional scheme irrespective whether the same is manufactured by Manufacturer or some other manufacturer, installation & configuration of drivers, network & hardware optimizations, cabling or connection.

6. The unit shall be operated at input voltage and frequency as per the user manual. Any failure due to voltage / fluctuation beyond specified tolerance will not be covered under warranty.

8. Warranty does not cover Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defect in materials or workmanship and is reported within fifteen (15) days of purchase (Customer care no.39 40 40 40 Prefix

5. In case of any unpredicted situation and spares not being available, Manufacturer's prevailing depreciation policy (subject to the sole discretion of Manufacturer & could be change without prior notice) will be applied on the product as a solution.

9. Warranty does not cover any defects, damage, malfunction or failure resulting from alterations, accident, misuse, abuse (viz , spurious/fake accessories, scratches on screen, forcible attachment into USB port resulting in damage of pins, using liquids or non-recommended cleaners on screen or CD- Rom lenses etc.)

resolution of the respective product.

11. Bright dots / Dark dots hereinafter referred as Pixels within the permissible limit shall not be treated as defect and will not be covered under warranty. The range of permissible limit of Pixels anywhere on the screen is between 4 to 12 dots counted separately for Bright & Dark dots each depending upon the screen

10. Warranty doesn't cover any compatibility and connectivity issue.

warranty. Manufacturer may replace parts with refurbished ones. Replacement of parts would be purely at the discretion of Manufacturer alone. In case the replacement of the entire unit is being made (subject to the sole discretion of Manufacturer), the same model shall be replaced and in the event such model has

been discontinued, it shall be replaced with the equivalent model as deemed by Manufacturer. Equivalent model could be on the basis of features or price. When price-wise features may vary. In case MRP of new model is higher than MRP of old model, difference between MRP of new model & old model will be paid

by customer. The replaced set may be refurbished one and will be without accessories and standard packing. Accessories of original product should be used with replaced product. The warranty on replacement model shall remain in force only for the unexpired period of the extended warranty based on original

12. Customer has to remove all third parties software, hardware and parts prior to product service. Manufacturer will not be held responsible for damage or loss to these items.

purchase. Where a replacement is provided, the product or part replaced becomes the property of Manufacturer.

13. Warranty doesn't cover product issues due to deficient signal reception or set up adjustments.

14. Warranty doesn't cover 'Image Sticking' or 'Image Retention' caused by displaying fixed image or same pattern for a long time. Refer to “Recommendation of operation time & condition” for optimized operation in owner manual.

15. If any extended warranty is applicable on this unit, service charges and parts will be covered as per the Terms & conditions of the extended warranty offer. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the extended

16. Extended warranty coverage is as per provided scheme.

EN 23

Philips’ E-waste Recycling Policy

Under the guidelines of the Central Government of India, E-Waste (Management and
Handling) Rules 2011 have been notified. Philips stands committed to implement E-Waste
Rules. E-waste has been defined as: "Waste electrical and electronic equipment, whole or
in part or rejects from their manufacturing and repair process, which are intended to be
discarded". Whereas, Electrical and electronic equipment has been defined as:
"Equipment which is dependent on electrical currents or electro-magnetic fields to fully
functional". In general terms e-waste is any end of life electronic product which is scrap
and can not be used in any manner e.g air conditioners, refrigerator, batteries, television,
mobiles, etc. Managing of e-waste is most important because it consists of harmful
substances which can bring adverse effects to the environment as well as human life. By
scientific disposal of e-waste we can save our environment and also prevent its potential
negative consequences on human health. There is need to encourage recycling of all useful
and valuable material from e-waste so as to conserve the ever depleting natural resources.
Recycling end-of-life products is vital if we are to save resources and minimize waste.

Impact of improper handing/ dumping/ disposal/accidental breakage/recycling of
E- waste:

• Toxic material present in e-waste get mixed with earth, air, water etc and causes health
issues.

• Oil & Gases which is present is some of e-waste causes environment pollution.

• Batteries contains highly hazardous element.

• Burning of rubber & Plastic in open area causes air pollution.

• Bad impact on human being, animal, and other animates.

• Wastage of natural resources.

How can you Recycle the E-Waste Products? (Do’s):

• All electrical and electronic products are required to be handed over only to the Authorized
recycler for recycling and disposal.

• Keep the e-waste in isolated area, after it becomes non-functional/un-repairable so as to
prevent its accidental breakage.

• You can also deposit your e-waste directly at the collection centers. For information of
collection centers please visit http://www.philips.com

Don'ts for E- Waste:

• The product should not be opened by the User himself/herself, but only by authorized
service personnel.

• The product is not meant for re-sale any unauthorized agencies/scrap dealer/kabariwalaas.

• The product is not meant for mixing into household waste stream.

• Do not keep any replaced spare part(s) from the product in exposed area

For any assistance/guidance for disposal of e-waste please call on toll free number

39 40 40 40 (Prefix state capital STD code), via sms - “SVC” on 53030.

24 EN

Declaration of Conformity with the

requirements of the E-waste (Management) Rules, 2016

The Product is in conformity with the requirements of the

reduction of hazardous substances of the E-waste

(Management) Rules, 2016.

The content of hazardous substance with the exemption of the

applications listed in SCHEDULE II of the E-waste

(Management) Rules, 2016:

1.Lead (Pb) – not over 0.1% by weight;

2.Cadmium (Cd) – not over 0.01% by weight;

3.Mercury (Hg) – not over 0.1% by weight;

4.Hexavalent chromium (Cr6+) – not over 0.1% by weight;

5.Polybrominated biphenyls (PBBs) – not over 0.1% by weight;

6.Polybrominated diphenyl ethers (PBDEs) – not over 0.1% by weight