How it Works
Philips
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245C5QHAW
User Guide
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Philips 245C5QHAW User Guide

245C5
www.philips.com/welcome
EN User manual 1
Customer care and warranty 34
Troubleshooting & FAQs 39
Table of Contents
1. Important ............................................... 1
1.1 Safety precautions and
maintenance .....................................................1
1.3 Disposal of product and packing
material ...............................................................3
2. Setting up the monitor .......................4
2.3 MHL (Mobile High-Denition Link)
introduction .......................................................9
2.4 Bluetooth-enabled Speaker
System(245C5QHA) ................................10
3. Image Optimization ...........................11
4. TechnicalSpecications .....................20
5. Power Management ...........................24
6. Regulatory Information .....................25
7. Customer care and warranty ..........34
7.1 Philips’ Flat Panel Monitors Pixel
Defect Policy .................................................34
8. Troubleshooting & FAQs ..................39
1. Important
1. Important
This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.
1.1 Safety precautions and maintenance
Warnings
Use of controls, adjustments or procedures
other than those specied in this documentation
may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Operation
• Please Keep the monitor out of direct
sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
• Remove any object that could fall into
ventilation holes or prevent proper cooling of the monitor’s electronics.
• Do not block the ventilation holes on the
cabinet.
• When positioning the monitor, make
sure the power plug and outlet are easily accessible.
• If turning off the monitor by detaching the
power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
• Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer
Care Consumer Information Center)
• Do not subject the monitor to severe
vibration or high impact conditions during operation.
• Do not knock or drop the monitor during operation or transportation.
Maintenance
• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
• Unplug the monitor if you are not going to use it for an extensive period of time.
• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
• If your monitor gets wet, wipe it with dry cloth as soon as possible.
• If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
• In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
1
1. Important
• Temperature: 0-40°C 32-95°F
• Humidity: 20-80% RH
Important information for Burn-in/Ghost image
• Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.
• "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.
Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
1.2 Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:
Note This icon indicates important information and tips that help you make better use of your computer system.
Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
Warning This icon indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such
cases, the specic presentation of the warning is
mandated by the relevant regulatory authority.
Service
• The casing cover should be opened only by qualified service personnel.
• If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information
Center")
• For transportation information, please refer
to "Technical Specifications".
• Do not leave your monitor in a car/trunk under direct sun light.
Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.
2
1. Important
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment­WEEE
This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact
your local government ofce, the waste disposal
organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please nd out about the local regulations on
how to dispose of your old monitor and packing from your sales representative.
Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities.
From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related
packaging material) in accordance with all
Environmental Laws and taking back program with the contractor company.
Your display is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit: http://www.philips. com/sites/philipsglobal/about/sustainability/ ourenvironment/productrecyclingservices.page.
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2. Setting up the monitor
2. Setting up the monitor
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Monitor drivers SmartControl software
User’s Manual
使用
前请阅读使用说明
保留备用
245C5
Cable management
Audio cable(245C5QHA)
*VGA
AC/DC Adapter
*DVI
*HDMI
(245C5QHS,245C5QHA)
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2.1 Installation
Package contents
Connecting to your PC
Model 245C5QSB, 245C5QSW:
1
DC power input
2
VGA input
3
DVI input
4
Kensington anti-theft lock
Model 245C5QHSB, 245C5QHSW:
*Depends on the country
Note
Use only the AC/DC adapter model: Philips
ADPC1936(245C5QHSB/QHSW/QSB/QSW)
ADPC1965(245C5QHAB/QHAW)
Warnings
Do not rip off panel film
1
DC power input
2
VGA input
3
HDMI input
4
HDMI or MHL input
5
HDMI audio output
6
Kensington anti-theft lock
4
2. Setting up the monitor
Model 245C5QHAB, 245C5QHAW:
2
1
MHL
1
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6
4
1
2
3
5
4
AC/DC power input
VGA input
HDMI inputs (HDMI1, HDMI2)
HDMI or MHL input
Earphone output
Audio input
Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back of
the monitor rmly.
2. Turn off your computer and unplug its
power cable.
3. Connect the monitor signal cable to the
video connector on the back of your computer.
4. Plug the power cord of your computer and
your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the
monitor displays an image, installation is complete.
2.2 Operating the monitor
Front view product description
Model 245C5QSB, 245C5QSW, 245C5QHSB, 245C5QHSW:
3
7
5 2
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4
Switch monitor’s power ON and OFF.
Access the OSD menu
.
Conrm the OSD adjustment.
Adjust the OSD menu.
Change the signal input source.
Use the Turbo (SmartResponse )
function.
Return to previous OSD level.
SmartImage
hot key
.
There are 7 modes to select:
Text, Ofce, Photo, Movie, Game,
Economy and Off.
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2. Setting up the monitor
Model 245C5QHAB, 245C5QHAW:




 













Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all
Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:
Model 245C5QSB, 245C5QSW:

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6 2
3
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
Switch monitor’s power ON and OFF.
Access the OSD menu
.
Model 245C5QHSB,245C5QHSW:


Return to previous OSD level.
Adjust the speaker volume.
Adjust the OSD menu.
Change the signal input source.
SmartImage
hot key
.
There are 7 modes to select:
Text, Ofce, Photo, Movie, Game,
Economy and Off.
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Bluetooth hot key.
Model 245C5QHAB, 245C5QHAW:


6
2. Setting up the monitor
Basic and simple instruction on the control
Main menu Sub menu
keys
In the OSD shown above, you can press
buttons at the front bezel of the monitor
to move the cursor, and press OK button to
conrm the choice or change.
The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
Input
Picture
Audio
Bluetooth
(available for selective models)
Color
Language
OSD Settings
Setup
VGA
DVI (available for selective models)
HDMI (available for selective models)
HDMI1 (available for selective models)
HDMI2 (available for selective models)
MHL-HDMI (available for selective models)
Picture Format
Brightness
Contrast
SmartKolor
SmartTxt
SmartResponse
SmartContrast
Gamma
Pixel Orbiting
Over Scan
(available for selective models)
Volume (available for selective models)
Stand-Alone (available for selective models)
Mute (available for selective models)
Audio Source (available for
selective models)
Treble (available for selective models)
Bass (available for selective models)
SRS WOW HD™ (available for selective models)
Incredible Surround (available for selective models)
EQ (available for
selective models)
Bluetooth
Color Temperature sRGB User Define
English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar，Nederlands, Português, Português do Brazil，Polski，Русский ,Svenska， Suomi，Türkçe，Čeština，Українська, 简体中文,
繁體中文，日本語，한국어
Horizontal Vertical Transparency OSD Time Out
Auto
H.Position
V.Position
Phase
Clock
Resolution Notification
Reset
Information
Wide Screen, 4:3
0~100
0~100
On, Off
On, Off
Off, Fast, Faster, Fastest
On, Off
1.8, 2.0, 2.2, 2.4, 2.6
On, Off
On, Off
0~100
On, Off
On, Off
Audio In, HDMI1, HDMI2, MHL-HDMI
On, Off
On, Off
On, Off
On, Off
100Hz: 0~100 330Hz: 0~100
1KHz: 0~100
3.3KHz: 0~100 10KHz: 0~100
On, Off
5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Red: 0~100 Green: 0~100 Blue: 0~100
0~100 0~100 Off, 1, 2, 3, 4 5s, 10s, 20s, 30s, 60s
0~100
0~100
0~100
0~100
On, Off
Yes, No
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2. Setting up the monitor
Resolutionnotication
This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.
Display of the native resolution alert can be switched off from Setup in the OSD (On
Screen Display) menu.
Physical Function
Tilt
8
2. Setting up the monitor
2.3 MHL(MobileHigh-Denition
Link) introduction
What is it?
Mobile High Definition Link (MHL) is a mobile audio/video interface for directly connecting mobile phones and other portable devices to high-definition displays.
An optional MHL cable allows you to simply connect your MHL capable mobile device to this large Philips MHL display, and watch your HD videos come to life with full digital sound. Now not only you can enjoy your mobile games, photos, movies, or other apps on its big screen, you can simultaneously charge your mobile device so you never run out of power half way.
How do I use the MHL function?
To use the MHL function, you need an MHL­Certified mobile device. To find a list of MHL­certified devices, visit the official MHL website (http://www.mhlconsortium.org)
You also need a optional MHL cer tified special cable in order to use this function.
How does it work? (how do I connect?)
Connect the Optional MHL cable to the mini USB port on the mobile device side, and the [MHL-HDMI] marked port on the monitor side. You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing, game playing, photo browsing…etc. if your monitor has speaker function, then you will be able to hear accompanying sound too. When the MHL cable is disconnected or the mobile device is turned off, the MHL function will be automatically disabled.
MHL
Note
• The port marked [MHL-HDMI] is the
only port on the monitor that supports the MHL function when the MHL cable is used. Note that the MHL cer tified cable is different than a standard HDMI cable.
• A mobile device with MHL cer tification
must be purchased separately
• You may have to manually switch the
monitor to MHL-HDMI mode in order to activate the monitor, if you have other devices already working and connected to available inputs
• Standby/Off energy saving of ErP is not ap-
plicable for the MHL charging functionality
• This Philips display is MHL cer tified.
However, in case your MHL device does not connect or work correctly, check with your MHL device FAQ or vendor directly for direction. The policy of your device manufacturer may require you to purchase their brand specific MHL cable or adapter in order to work with other brand MHL devices. Note that this is not a fault of this Philips display.
9
2. Setting up the monitor
2.4 Bluetooth-enabled Speaker
Attention
Bluetooth on




Off
System(245C5QHA)
What is it?
This Philips display combines stunning visuals with the convenience of a Bluetooth speaker
system in one rened package. Wirelessly
stream your music and take calls from your Bluetooth device (i.e. smart phone, tablet, and
notebook) to the monitor’s Bluetooth enabled
speaker/mic. system, to expand your experience.
Why do I need it?
Experience the wireless freedom of Bluetooth technology. Quickly pair your mobile device to the monitor Bluetooth speaker and easily play your favorite music, or even use for hands-free speakerphone calls.
In addition to the Bluetooth hot key on the bezel you can also connect your Bluetooth­enabled device to the Bluetooth speakers in the
On Screen Display (OSD) menu:
1. Press to enter the OSD menu.
2. Keep pressing ▲▼ arrow keys to select: [Bluetooth]>[Bluetooth]>[On], then press the OK button to conrm.


On
How to enable Bluetooth speakers?
The Bluetooth function can be enabled with either a quick hotkey on the front bezel or in
the On Screen Display (OSD) menu.
Follow these four-easy steps to enable the Bluetooth function with the hotkey on the front bezel.
1. Press the hotkey on the front bezel of
display. The below message will display on the monitor screen.
2. Turn on the Bluetooth function on the connecting devices which you want to pair, like smart phone, tablet or other devices.
3. Once “Philips Monitor” is shown in the available devices on your phone/tablet screen, select “Philips Monitor” to pair/ connect your device with the Philips monitor Bluetooth. Once your device is connected to the Philips monitor you can now stream music or take phone calls through the Bluetooth-enabled speaker/mic. system on the monitor.
3. Turn on the Bluetooth function on the connecting devices which you want to pair, like smart phone, tablet or other devices.
4. Once “Philips Monitor” is shown in the available devices on your phone/tablet screen, select “Philips Monitor” to pair/ connect your device with the Philips monitor Bluetooth. Once your device is connected to the Philips monitor you can now stream music or take phone calls through the Bluetooth-enabled speaker/ mic system on the monitor.
Note
To avoid possible interference, when the Bluetooth speaker is in use, please keep other wireless/ WIFI devices in an appropriate distance.
10
3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.
Why do I need it?
You want a monitor that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.
How does it work?
SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed - all in real time with the press of a single button.
How to enable SmartImage?
1. Press to launch the SmartImage on screen display.
2. Keep pressing to toggle among Text,
Ofce, Photo, Movie, Game, Economy and
Off.
3. The SmartImage on screen display will remain on screen for 5 seconds, or you can
also press "OK" to make conrmation.
There are seven modes to select: Text, Ofce,
Photo, Movie, Game, Economy and Off.








• Text: Helps improve reading of text based application like PDF ebooks. By using a special algorithm which increases the contrast and boundary sharpness of text content, the display is optimized for a stress-free reading by adjusting the brightness, contrast and color temperature of the monitor.
• Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you’re working with spreadsheets, PDF files, scanned articles or other general office applications.
• Photo: This profile combines color saturation, dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors - all without artifacts and faded colors.
• Movie: Ramped up luminance, deepened color saturation, dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display.
• Game: Turn on over drive circuit for best response time, reduce jaggy edges for fast
11
3. Image Optimization
moving objects on screen, enhance contrast ratio for bright and dark scheme, this profile delivers the best gaming experience for gamers.
• Economy: Under this profile, brightness, contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption.
• Off: No optimization by SmartImage.
3.2 SmartKolor
What is it?
SmartKolor is a special color extension technology that is able to enhance visual color range to deliver vivid and rich picture performance.
Why do I need it?
You want the rich, vibrant images for experiencing the outstanding photos or videos.
How does it work?
SmartKolor will dynamically enhance color saturation and extend visual color range to enrich color quality and performance of your viewing images. SmartKolor is turned off automatically; for example, in Text mode or
Ofce mode, where it is not required.
3.3 SmartContrast
What is it?
Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear,
readable text for ofce work. By reducing your
monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.
3.4 Philips SmartControl Premium
The new SmartControl Premium software by Philips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through ne-tuning resolution, Color calibration,
Clock/Phase adjustments, RGB White point adjustment, etc.
Equipped with latest technology in core algorithm for fast processing and response, this Windows 7 compliant eye catching animated Icon based software is ready to enhance your experience with Philips monitors!
12
3. Image Optimization
Installation
• Follow the instruction and complete the installation.
• You can launch after installation is completed.
• If you want to launch later, you can either click the shortcut on desktop or toolbar.
First launch -Wizard
• The first time after installation of SmartControl Premium, it will automatically go to Wizard for first time launch.
• The wizard will guide you through adjustment your monitor performance step by step.
• You can go to Plug-in menu to launch wizard later on as well.
• You can adjust more options without wizard by Standard pane.
Start with Standard pane
Adjust menu
• Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution.
• You can follow the instruction and do the adjustment.
• Cancel prompts user if you want to cancel installation.
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