Philips 241TE5LB User Guide

221TE5

www.philips.com/welcome

EN Notice & important information 2

241TE5

English

User manual 5

Troubleshooting 35

Model

www.philips.com/support

Serial

Country Code Telephone number Tariff

Austria [phone]

Belgium [phone]

0.07

0.06

Denmark [phone] Local call tariff

Finland [phone] Local call tariff

France [phone]

Germany [phone]

0.09

0.09

Greece [phone] Free of charge

Ireland [phone] Local call tariff

Italy [phone]

0.08

Luxembourg [phone] Local call tariff

The Netherlands [phone]

0.10

Norway [phone] Local call tariff

Poland [phone] Local call tariff

Portugal [phone] Local call tariff

Spain [phone]

0.10

Sweden [phone] Local call tariff

Switzerland [phone] Local call tariff

United Kingdom [phone] Local call tariff

Register your product and get support at

www.philips.com/welcome

This information is correct at the time of press. For updated information, see www.philips.com/support.

Contents

1 Notice 2

2 Important 3

The most updated user manual on line 4

3 Get started and connect your
devices 5

Back connector 5
Side connector 6
Use a Conditional Access Module 7
Use Philips EasyLink 7

4 Controls 9

Side control buttons 9
Remote control 10

5 Start to use 11

Switch your monitor on/off or to
standby 11
Switch channels 12
Watch connected devices 12
Adjust monitor volume 13

7 TV/Channel installation 16

Automatically install channels 16
Manually install channels 17
Rename channels 17
Rearrange channels 18
Test digital reception 18

8 Settings 19

Access TV menus 19
Change picture and sound settings 19
Use the universal access menu 21
Use advanced teletext features 22
Create and use lists of favourite
channels 23
Use the Electronic Programme Guide 24
Display the TV clock 24
Use timers 25
Lock unsuitable content 26
Change language 26
Update the TV software 27
Change TV preferences 28
Start a TV demo 29
Reset the TV to factory settings 29

9 Multimedia 30

Play photos, music, and video on USB
storage devices 30

EnglishEnglish

6 Product information 14

Picture/Display 14
Supported Display Resolution 14
Sound 14
Convenience 14
Stand 14
Tuner/Reception/Transmission 15
Connectivity 15
Power 15
Dimensions 15
Weight 15
Accessories 15
Supported monitor mounts 15

10 Pixel policy 32

11 Troubleshooting 35

General monitor issues 35
TV channel issues 35
Picture issues 35
Sound issues 36
HDMI connection issues 36
Computer connection issues 36
Contact us 36

1EN

1 Notice

2013 © Koninklijke Philips Electronics N.V.
All rights reserved.

Philips and the Philips Shield Emblem are
registered trademarks of Koninklijke Philips
Electronics N.V. and are used under licence
from Koninklijke Philips Electronics N.V.

Specications are subject to change without

notice.

Warranty

• Risk of injury, damage to monitor or void
of warranty! Never attempt to repair the
monitor yourself.

• Use the monitor and accessories only as
intended by the manufacturer.

• Any operation expressly prohibited in
this manual, or any adjustments and
assembly procedures not recommended
or authorised in this manual shall void the
warranty.

• Warranty coverage begins from the day
you purchase your monitor. For two years
thereafter, your monitor will be replaced
by at least an equivalent monitor in case
of defects provided by the warranty
coverage.

Pixel characteristics

This monitor product has a high number
of color pixels. Although it has effective
pixels of 99.999% or more, black dots or
bright points of light (red, green or blue)
may appear constantly on the screen.
This is a structural property of the display
(within common industry standards) and
is not a malfunction.
Please refer to the Pixel Policy section in
this manual for details.

Mains fuse (UK only)

This TV monitor is tted with an

approved moulded plug. Should it
become necessary to replace the mains
fuse, this must be replaced with a fuse of
the same value as indicated on the plug
(example 10A).

1 Remove fuse cover and fuse.
2 The replacement fuse must comply with

BS 1362 and have the ASTA approval
mark. If the fuse is lost, contact your
dealer in order to verify the correct type.

3 Ret the fuse cover.

In order to maintain conformity to the
EMC directive, the mains plug on this
product must not be detached from the
mains cord cable.

Copyright

VESA, FDMI and the VESA Mounting Compliant
logo are trademarks of the Video Electronics
Standards Association.
® Kensington and Micro Saver are registered
US trademarks of ACCO World Corporation
with issued registrations and pending
applications in other countries throughout the
world.

Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.

2 EN

2 Important

Read and understand all instructions before you
use your monitor. If damage is caused by failure
to follow instructions, the warranty does not
apply.

Safety

• Risk of electric shock or re!

• Never expose the monitor to rain or

water. Never place liquid containers,
such as vases, near the monitor.
If liquids are spilt on or into the
monitor, disconnect the monitor
from the power outlet immediately.
Contact Philips Consumer Care to
have the monitor checked before
use.

• Never place the monitor, remote

control or batteries near naked

ames or other heat sources,

including direct sunlight.

To prevent the spread of re, keep
candles or other ames away from

the monitor, remote control and
batteries at all times.

• Never insert objects into the

ventilation slots or other openings on
the monitor.

• When the monitor is swivelled,

ensure that no strain is exerted on
the power cord. Strain on the power
cord can loosen connections and
cause arcing.

• Risk of short circuit or re!

• Never expose the remote control or

batteries to rain, water or excessive
heat.

• Avoid force coming onto power

plugs. Loose power plugs can cause

arcing or re.

• Risk of injury or damage to the monitor!

• Two people are required to lif t and

carry a monitor that weights more
than 25 kg.

• When stand mounting the monitor,
use only the supplied stand. Secure
the stand to the monitor tightly. Place

the monitor on a at, level surface

that can support the combined
weight of the monitor and the stand.

• When wall mounting the monitor,
use only a wall mount that can
support the weight of the monitor.
Secure the wall mount to a wall that
can support the combined weight
of the monitor and wall mount.
Koninklijke Philips Electronics N.V.
bears no responsibility for improper
wall mounting that results in accident,
injury or damage.

• Risk of injury to children! Follow these
precautions to prevent the monitor
from toppling over and causing injury to
children:

• Never place the monitor on a surface

covered by a cloth or other material
that can be pulled away.

• Ensure that no part of the monitor

hangs over the edge of the sur face.

• Never place the monitor on tall

furniture (such as a bookcase)
without anchoring both the furniture
and monitor to the wall or a suitable
support.

• Educate children about the dangers

of climbing on furniture to reach the
monitor.

• Risk of overheating! Never install the
monitor in conned space. Always leave

at least 4 inches of space around the
monitor for ventilation. Ensure cur tains or
other objects never cover the ventilation
slots on the monitor.

• Risk of damage to the monitor! Before
you connect the monitor to the power
outlet, ensure that the power voltage
matches the value printed on the back of
the monitor. Never connect the monitor
to the power outlet if the voltage is
different.

English

3EN

• Risk of injury, re or power cord damage!

Never place the monitor or any objects
on the power cord.

• To easily disconnect the monitor power
cord from the power outlet, ensure that

you have full access to the power cord at
all times.

• When you disconnect the power cord,
always pull the plug, never the cable.

• Disconnect the monitor from the power
outlet and aerial before lightning storms.
During lightning storms, never touch any
part of the monitor, power cord or aerial
cable.

• Risk of hearing damage! Avoid using
earphones or headphones at high
volumes or for prolonged periods of time.

• If the monitor is transpor ted in
temperatures below 5°C, unpack the
monitor and wait until the monitor
temperature matches the room
temperature before connecting the
monitor to the power outlet.

Recycling

Your display is manufactured with high quality
materials and components which can be
recycled and reused.
To learn more about our recycling program,
please visit www.philips.com/about/
sustainability/recycling.
When you see the crossed-out wheeled bin
symbol attached to a product, it means the
product is covered by the European Directive
2002/96/EC:

Screen care

• Avoid stationary images as much as
possible. Stationary images are images
that remain on-screen for extended
periods of time. Examples include:
on-screen menus, black bars and time
displays. If you must use stationary images,
reduce screen contrast and brightness to
avoid screen damage.

• Unplug the monitor before cleaning.

• Clean the monitor and frame with a soft,

damp cloth. Never use substances such as
alcohol, chemicals or household cleaners
on the monitor.

• Risk of damage to the monitor screen!
Never touch, push, rub or strike the
screen with any object.

• To avoid deformations and color fading,
wipe off water drops as soon as possible.

4 EN

Never dispose of your product with other
household waste. Please inform yourself about
the local rules on the separate collection of
electrical and electronic products. The correct
disposal of your old product helps prevent
potentially negative consequences for the
environment and human health.
Your product contains batteries covered by
the European Directive 2006/66/EC , which
cannot be disposed of with normal household
waste.
Please inform yourself about the local rules
on the separate collection of batteries. The
correct disposal of batteries helps prevent
potentially negative consequences for the
environment and human health.

The most updated user
manual on line

The contents of the user manual are subject
to change. Please refer to www.philips.com/
support for the most updated user manual info

reference.

VGA

3 Get started and

connect your
devices

Congratulations on your purchase, and

welcome to Philips! To fully benet from the

support that Philips offers, register your product
at www.philips.com/welcome.

This section describes how to connect
various devices with different connectors and
supplements examples provided in the Quick

Start Guide.

Note

• Different types of connectors may be used to

connect a device to your monitor, depending on
availability and your needs.

Back connector

a TV ANTENNA

Signal input from an antenna, cable or
satellite.

English

b SPDIF OUT

Digital audio output to home theaters
and other digital audio systems.

1234

c PC IN (VGA and AUDIO IN)

Audio and video input from a computer.

65

The connection via VGA requires an

additional audio cable.

5EN

d HDMI

Digital audio and video input from high-

denition digital devices such as Blu-ray

players.

Side connector

1

2

e SERV. U

For use by ser vice per sonnel only.

f SCART (RGB / CVBS)

Analogue audio and video input from
analogue or digital devices such as DVD
players or game consoles.

3

a COMMON INTERFACE

Slot for a Conditional Access Module
(CAM).

b USB

For music, photo, and video.

c HEADPHONE

Audio output to your headphones.

6 EN

Use a Conditional Access
Module

A Conditional Access Module (CAM) is
provided by digital TV service operators to
decode digital TV channels.

Note

• Refer to the documentation from your service

operator on how to insert a smart card into the
Conditional Access Module.

Insert and activate a CAM

Caution

• Be sure to follow the instructions described

below. Wrong insertion of a CAM may damage
both the CAM and your T V.

1. Switch off the TV and disconnect it from

the power outlet.

2. Following the directions printed on the

CAM, gently insert the CAM into the
COMMON INTERFACE at the side of the
TV.

3. Push the CAM in as far as it will go.

4. Reconnect the TV to the power outlet.

5. Turn on the TV and wait for the CAM to

be activated. This may take several minutes.
Do not remove the CAM from the slot
when in use — this action deactivates
digital services.

Access CAM services

1. Insert and activate the CAM.

2. Press OPTIONS.

3. Select [Common interface].

È Applications provided by the digital TV

service operator are displayed.

Note

• This menu option is available only if the CAM is

inserted and activated correctly.

Use Philips EasyLink

Get the most out of your HDMI-Consumer
Electronic Control (CEC) compliant device with
Philips EasyLink enhanced control features.
To enable Philips EasyLink, you need to:

• Connect an HDMI-CEC compliant device
through HDMI

• Congure the HDMI-CEC compliant

device properly

• Switch on EasyLink

Note

• The EasyLink-compliant device must be

switched on and selected as the source.

• Philips does not guarantee 100% interoperability

with all HDMI CEC devices.

Switch on or off EasyLink

When you play an HDMI-CEC compliant
device, the TV switches on from standby, and
switches to the correct source.

Note

• If you do not intend to use Philips EasyLink ,

switch it off.

1. Press .

2. Select [Setup] > [TV settings] >

[EasyLink] > [EasyLink].

3. Select [On] or [Off], then press OK.

English

7EN

Set TV speakers to EasyLink mode

If you connect an HDMI-CEC compliant device
that includes speakers, you can choose to hear
the TV from those speakers instead of the TV
speakers.
When you play content from an EasyLink
compliant home theatre, if you want to mute
the TV speakers automatically, turn on EasyLink
mode.

1. Connect an HDMI-CEC compliant device
to the HDMI connector.

2. Connect an audio cable from the SPDIF
OUT connector to the EasyLink-compliant
device’s AUDIO IN connector (see ‘Back
connections’ on page 5).

3. Configure the HDMI-CEC compliant device
properly (see the device user manual).

4. Press .

5. Select [Setup] > [TV settings] >
[EasyLink] > [EasyLink].

6. Select [On], then press OK.

7. Select [TV speakers], then press OK.

8. Select one of the following, then press OK.

• [Off ]: Switch off TV speakers.

• [On]: Switch on TV speakers.

• [EasyLink]: Stream TV audio through

the connected HDMI-CEC device.
Switch the TV audio to the connected
HDMI-CEC audio device through the
adjust menu.

Select speaker output with Adjust
menu

If [EasyLink] is selected, access the adjust menu
to switch the TV audio.

1. While you watch TV, press ADJUST.

2. Select [Speaker], then press OK.

3. Select one of the following, then press OK:

• [TV]: On by default. Stream TV audio
through TV and the connected HDMI­CEC audio device until the connected
device switches to system audio
control. TV audio is then streamed
through the connected device.

• [Amplier]: Stream audio through
the connected HDMI-CEC device. If
system audio mode is not enabled on
the device, audio continue to stream
from the TV speakers.

Note

• To mute the TV speakers, select [T V speakers]

> [Off].

8 EN

4 Controls

Side control buttons

124 3 5

a POWER: Switch the monitor on

or off. The monitor is not powered
off completely unless it is physically
unplugged.

b CH +/-: Switch to the nex t or previous

channel.

c SOURCE:

Select an input source.

Return to the previous screen or exit

from the on-screen menu.

d / : Increase or decrease volume.
e Power indicator:

Red LED: RC standby mode. / PC standby

mode.

English

9EN

Remote control

1

2

3

4

5

6

7
8

9

10

11

12

13

a (Standby-On)

• Switch the monitor to standby if the
monitor is on.

• Switch the monitor on if the monitor
is in standby.

b Play buttons

Control video or music.

20

19

18

17

16

15

14

c SOURCE

Select connected devices.

d (Home)

Access the home menu.

e LIST

Access the menu to select a TV channel
list.

f ADJUST

Access the menu to adjust settings.

g (Back)

• Return to the previous screen.

• Return to the last viewed channel.

h CH - / CH +

Switch channels.

i (Mute)

Switch the sound On or Off.

j +/- (Volume)

Increase or decrease the volume.

k Colour buttons

Select tasks or options.

l 0-9 (Numeric buttons)

Select a channel.

m SUBTITLE

Enable or disable subtitles.

n TEXT

Enable or disable teletext

o OPTIONS

Access options for the current activity or
selection.

p OK

Conrm an entry or selection.

q (Navigation buttons)

Navigate through menus and select items.

r INFO

Display information about current activity.

s TV

Switch source to watch TV.

t FORMAT

Change picture format.

10 EN

5 Start to use

This section helps you perform basic monitor
operations.

Switch your monitor on/off
or to standby

To switch on

• If the standby indicator is off, press
POWER under the front bezel.

• If the standby indicator is red, press
(Standby-On) on the remote control.

To switch to standby

• Press (Standby-On) on the remote

control.

È The standby indicator switches to red.

To switch off

• Press POWER under the front bezel.

È The standby indicator switches off.

Tip

• Though your monitor consumes ver y little

power when in standby, energy continues to be
consumed. When not in use for an extended
period of time, disconnect the monitor power
cable from the power outlet.

Note

• If you cannot locate your remote control and

want to switch on the monitor from standby,
press POWER under the front bezel.

English

11EN

TV

SCART

VGA

HDMI 1

HDMI 2

Switch channels

Watch connected devices

Note

• Switch on the connected device before selecting

it as a source on the monitor.

To select from the SOURCE button

• Press CH +/-, or enter a channel number
using the numeric buttons on the remote
control.

• Press the CH +/- button at the front of
the monitor.

12 EN

1. Press SOURCE to display the source
list.

È The source list appears.

2. Press SOURCE, ▲ or ▼ to select a
device.

3. Press OK to confirm your selection.

Adjust monitor volume

To turn up or down the volume

• Press +/- on the remote control.

• Press / buttons at the front of the

monitor

To mute or restore the muted sound

• Press to mute the sound.

• Press again to restore the sound.

English

13EN

6 Product

information

Product information is subject to change
without notice. For detailed product
information, go to www.philips.com/support.

Picture/Display

• LCD panel type: TFT-LCD

• Backlight type: W-LED system

• Diagonal screen size:

• 221TE5: 21.5 inch / 54.6 cm

• 241TE5: 23.6 inch / 59.9 cm

• Aspect ratio: 16:9, Widescreen

• Panel resolution: 1920 x 1080

• Response time (typical): 5 ms

• Brightness: 250 cd/m²

• SmartContrast: 20000000:1

• Viewing angle: 170º (H) / 160º (V),

@ C/R > 10

• Contrast ratio (typical): 1000:1

• Picture enhancement: Progressive scan

• Screen enhancement: Anti-Reection

coated screen

Supported Display Resolution

• Computer formats

Resolution Refresh rate
Optimum 1920 x

1080

• Video formats

Resolution Refresh rate
480i 60Hz
480p 60Hz
576i 50Hz
576p 50Hz
720p 50, 60Hz
1080i 50, 60Hz
1080p 24, 50, 60Hz

60 Hz

Sound

• Output power (RMS): 3W x 2

• Sound Enhancement: Incredible Surround,

Smart Sound

• Sound System: Mono, Stereo, Nicam

Stereo

Convenience

• Ease of Installation: Plug & Play, Automatic

Tuning System (ATS)

• Ease of Use: On Screen Display, Program

List, Side Control

• Remote control type: Philips Remote

control

• On-Screen Display languages: Bulgarian,

Croatian, Czech, Danish, Dutch, English,
Estonian, Finnish, French, German, Greek,
Hungarian, Italian, Kazakh, Latvian,
Lithuanian, Norwegian, Portuguese,
Polish, Romanian, Russian, Serbian, Slovak,
Slovenian, Spanish, Swedish, Turkish,
Ukraine

• Other convenience: VESA mount

(75x75mm)

• Screen Format Adjustments: 4:3, Movie

expand 14:9, Movie expand 16:9, Subtitle
Zoom, Super Zoom, Wide Screen, Auto
(WSS)

• Smar tPicture: Personal, Vivid, Natural,

Cinema, Game, Energy saving, Standard,
Photo, Custom

• Smar tSound: Personal, Standard, News,

Cinema, Game, Drama, Sports

• Teletext: 1000 page Smart Text

Stand

• Tilt: 0/+15 degree

14 EN

Tuner/Reception/
Transmission

• Aerial Input: 75 ohm coaxial (IEC75)

• TV system: PAL I, PAL B/G, PAL D/K,

SECAM B/G, SECAM D/K, SECAM L/L’

• Video Playback: NTSC, PAL, SECAM

• Tuner Display: PLL

• CI/CI+: yes (Burn CI+ key in set)

• Digital TV: DVB- C, DVB-T

• MHEG-5 v1.06

• MPEG-2, MPEG-4 support

• Tuner bands: Hyperband, S-Channel,

UHF, VHF

Connectivity

• Ext @ side: CI+, USB x 1 (Music/Photo/
Video), Headphone x 1

• Ext @ rear: D-sub x 1, HDMI (1.4a) x 2,
PC audio in x 1, Scar t x 1, SPDIF out x 1
(RCA), Tuner x 1

Power

• On mode:

• 221TE5: 27W (typ.) / 36W (max)

• 241TE5: 31W (typ.) / 40W (max)

• Off mode: 0.3W (typ.)

• Standby mode: 0.3W (typ.)

• Ambient temperature: 5 °C to 40 °C

• Mains power: 100-240V, 50-60Hz

Weight

• Product with packaging (kg):

• 221TE5: 4.85 kg

• 241TE5: 5.36 kg

• Product with stand (kg):

• 221TE5: 3.58 kg

• 241TE5: 3.91 kg

• Product without stand (kg):

• 221TE5: 3.35 kg

• 241TE5: 3.57 kg

Accessories

• Included accessories: Power cord, Remote
Control (with battery), Quick star t guide,
User Manual, VGA cable

Supported monitor mounts

To mount the monitor, purchase a Philips
monitor mount or a VESA-compatible monitor
mount. To prevent damage to cables and
connectors, be sure to leave a clearance of at
least 5.5 cm from the back of the monitor.

Warning

• Follow all instructions provided with

the monitor mount. Koninklijke Philips
Electronics N.V. bears no responsibility for
improper monitor mounting that results in
accident, injury or damage.

English

Dimensions

• Packaging in mm ( WxHxD):

• 221TE5: 565 x 434 x 116 mm

• 241TE5: 606 x 464 x 117 mm

• Product with stand (mm):

• 221TE5: 510.78 x 367.69 x 174.46 mm

• 241TE5: 559.9 x 395.38 x 174.46 mm

• Product without stand (mm):

• 221TE5: 510.78 x 316.86 x 74.36 mm

• 241TE5: 559.9 x 346.5 x 75.71 mm

Monitor
screen size
(inches)

21.5 75 x 75 4 x M4

23.6 75 x 75 4 x M4

Required
pitch (mm)

Required
mounting bolts

15EN

C

l

7 TV/Channel

installation

Step 2: Select your country

Select the country where you are installing the
TV. The available channels for the country are
installed on the TV.

The rst time you set up your TV, you are

prompted to select a menu language and to
install TV and digital radio channels (if available).

Afterwards, you can re-install and ne tune

channels.

Automatically install channels

You can search and store channels automatically.

Step 1: Select your menu language

Picture

Sound

EasyLink

Preferences

Preferences

Factory settings

Reinstall TV

1. Press .

2. Select [Setup] > [TV settings] >
[Preferences] > [Menu language], then
press OK.

3. Select a language, then press OK.

Menu language

Sleep timer

Location

Volume bar

Auto switch off

Channel information size

Audio out delay

Audio out offset

Select Re-install channels to search and
store all channels. Select update
channels to update your current list.

ance

Cancel

Update channels

Re-install Channels

1. Press .

2. Select [Setup] > [Search for channels],
then press OK.

3. Select [Reinstall channels], then press OK.

È The country menu appears.

4. Select your country, then press OK.

È The channel installation guide begins.

5. Select [Start], then press OK.

È All available channels are stored.

6. To exit, press OK.

Update the channel list

You can enable automatic update of channels
when your TV is in standby mode. The channels
stored in your TV are updated every morning
according to the channel information in the
broadcast.

1. Press .

2. Select [Setup] > [Channel settings] >

[Channel installation] > [Automatic
channel update].

3. Select [On] to enable the automatic update
or select [Off] to disable it.

4. To return, press .

16 EN

Manually install channels

This section describes how to search and store
analogue TV channels manually.

Language

Channel installation

Child lock

Step 1: Select your system

Note

• Skip this step if your sys tem settings are correct.

1. Press .

2. Select [Setup] > [Channel settings] >

[Channel installation] > [Analogue: Manual
antenna installation] > [System], then

press OK.

3. Select the correct system for your country
or region, then press OK.

Step 2: Search and store new TV

channels

1. Press .

2. Select [Setup] > [Channel settings] >

[Channel installation] > [Analogue: Manual
antenna installation] > [Find channel], then
press OK.

• If you know the three-digit frequency

of the channel, enter it.

• To search, select [Search], then press

OK.

Automatic channel update

Channel update message

Digital: Reception test

Symbol rate mode

Symbol rate

Analogue: Manual antenna inst...

Analogue: Manual antenna inst...

Installation mode

3. When the channel is found, select [Done],
then press OK.

• To store the channel as a new number,

select [Store as new channel], then
press OK.

• To store the channel as the previously

selected channel, select [Store current
channel], then press OK.

Step 3: Fine-tune analogue channels

1. Press .

2. Select [Setup] > [Channel settings] >

[Channel installation] > [Analogue: Manual
antenna installation] > [Fine-tune], then

press OK.

3. Press to fine-tune the channel.

Rename channels

You can rename channels. The name appears
when you select the channel.

1. While you watch TV, press OK.

È The channel matrix menu is displayed.

2. Select the channel to rename.

3. Press OPTIONS.

È The channel options menu appears.

4. Select [Rename channel], then press OK.

È A text input box appears

5. Press to select each character,
then press OK.

6. When the name is complete, select

[Done], then press OK.

Tip

• Press [Aa] to change an uppercase let ter to a

lowercase letter and vice versa.

English

17EN

Rearrange channels

Test digital reception

After you install channels, you can rearrange the
order in which they appear.

1. While you watch TV, press LIST or OK.

È The channel matrix menu is displayed.

2. Press OPTIONS.

È The channel options menu appears.

3. Select [Reorder], then press OK.

4. Select the channel to rearrange, then press
OK.

È The selected channel is highlighted.

5. Move the highlighted channel to its new
location, then press OK.

6. Press OPTIONS.

7. Select [Done reordering], then press OK.

You can check the quality and signal strength
of digital channels. This allows you to reposition
and test your antenna or satellite dish.

1. Press .

2. Select [Setup] > [Channel settings] >

[Channel installation] > [Digital: Reception
test] , then press OK.

3. Enter the frequency to test, then press OK.

4. Select [Search], then press OK.

5. When the channel is found, select [Store],
then press OK.

Note

• If the signal quality and strength is poor,

reposition the aerial or satellite dish and retest.

• If you still have problems with the reception

of your digital broadcast, contact a specialised
installer.

18 EN

P

8 Settings

Change picture and sound
settings

This chapter describes how to change settings
and customize functions.

Access TV menus

Menus help you to install channels, change
picture and sound settings and access other
features.

1. Press .

È The menu screen appears.

Watch TV Programme guide Browse USB Setup

2. Select one of the following, then press OK.

• [Watch TV]: If a source other than
antenna is selected, switch back to the
antenna source.

• [Programme guide]: Access the
electronic programme guide.

• [Browse USB]: If a USB device
is connected, access the content
br owser.

• [Setup]: Access menus to change
picture, sound and other settings.

3. Press to exit.

Change picture and sound settings to suit your

preferences. You can apply pre-dened settings

or change settings manually.

Note

• While you watch TV or external devices, press

ADJUST, then select [Smart picture] or
[Smart sound] for quick access to picture and
sound settings.

Manually adjust picture settings

Picture

icture

Sound

EasyLink

Preferences

Factory settings

Reinstall TV

1. Press .

2. Select [Setup] > [TV settings] > [Picture],
then press OK.

3. Select one of the following settings, then
press OK.

• [Smart picture]: Access predened

smart picture settings.

• [Reset]: Reset to factory default

settings.

• [Contrast]: Adjust the intensity

of backlight areas, while the video
contents are kept unchanged.

• [Brightness]: Adjust the intensity and

details of dark areas.

• [Colour]: Adjust colour saturation.

• [Sharpness]: Adjust sharpness in the

image.

• [Noise reduction]: Filter and reduce

noise in an image.

Smart picture

Reset

Contrast

Brightness

Colour

Sharpness

Noise reduction

Tint

English

19EN

• [Tint]: Adjust the colour balance in an
image.

• [Custom tint]: Customise tint setting.
(Only available if [Tint] > [Custom] is
selected)

• [SmartVideo]: Fine-tune each pixel to
match surrounding pixels. This setting

produces a brilliant, high-denition

image.

• [Advanced sharpness]: Enable

superior picture sharpness.

• [SmartContrast]: Enhance contrast.

[Medium] setting is recommended.

• [Dynamic backlight]: Adjust

brightness of the TV backlight to
match lighting conditions.

• [MPEG artifact reduction]: Smooth

out transitions on digital pictures.
You can switch this feature on or off.

• [Colour enhancement]: Make

colours more vivid and improve the
details in bright colours.

• [Gamma]: Adjust the midtone

intensity in the picture. Black and
white are not affected.

• [PC mode]: Adjust the picture when a
PC is connected to the TV via HDMI
or DVI.

• [Picture format]: Change the picture
format.

• [Screen edges]: Adjust the viewing
area. (when set to maximum, you may
see noise or the rough edge of an
image).

• [Picture shift]: Adjust the picture
position for all picture formats except
for [Auto zoom] and [Wide screen].

Change picture format

1. Press ADJUST.

2. Select [Picture format], then press OK.

3. Select a picture format, then press OK.

Summary of picture formats

The following picture settings can be congured.

Note

• Depending on the for mat of the picture source,

some picture set tings are not available.

[Auto ll]: For selected
models. Adjust the

picture to ll the screen

(subtitles remain visible).
Recommended for minimal
screen distortion but not for
HD or PC.
[Auto zoom]: For selected
models. Enlarge the

picture to ll the screen.

Recommended for minimal
screen distortion but not for
HD or PC.
[Super zoom]: (Not for HD
and PC mode.) Remove the
black bars on the side of 4:3
broadcasts. There is minimal
distortion.
[4:3]: Show the classic 4:3
format.

[Unscaled]: For HD and PC
mode only, and in selected
models only. Allow maximum
sharpness. Some distortion
may be present due to the
broadcaster’s systems. Set
your PC resolution to wide
screen mode for best results.

20 EN

[Subtitle zoom]: (Not for

S

d

HD and PC mode. ) Displays
4:3 pictures over the full area
of the screen, with sub-titles
visible. Part of the top of the
picture is clipped off.
[Movie expand 14:9]: (Not
for HD and PC mode.) Scale
4:3 format to 14:9.

[Movie expand 16:9]: (Not
for HD and PC mode.) Scale
4:3 format to 16:9.

[Wide screen]: Scale 4:3
format to 16:9.

• [Surround]: Switch on spatial sound.

• [Headphone volume]: (For models

with headphones) Adjust headphone
volume.

• [Auto volume levelling]: Automatically
reduce sudden volume changes, for
example when switching channels.

• [Balance]: Adjust the balance of the
right and left speakers.

• [Digital output format]: Select the
type of digital audio output through
digital audio output connector.

• [PCM]: Convert non-PCM audio

type to PCM format.

• [Multichannel]: Output audio to the

home theatre.

English

Manually adjust sound settings

Picture

Sound

oun

EasyLink

Preferences

Factory settings

Reinstall TV

1. Press .

2. Select [Setup] > [TV settings] > [Sound],
then press OK.

È The [Sound] menu appears.

3. Select one of the following settings, then
press OK.

• [Smart sound]: Access predened

smart sound settings.

• [Reset]: Reset to factory default

settings.

• [Clear Sound]: Enhance the sound

clarity.

• [Bass]: Adjust the bass level.

• [Tr e b l e]: Adjust the treble level.

Smart sound

Reset

Clear Sound

Bass

Treble

Surround

Headphone volume

Auto volume levelling

Use the universal access
menu

You can switch on or off visually impaired and
hearing impaired options for enhanced visual or
audio cues.

1. While you watch TV, press .

2. Select [Setup] > [Channel settings] >
[Languages].

3. Select one of the following options, then
press OK.

• [Primary audio language]: If

the selected audio language is
broadcasting, it is set to default
language.

• [Secondary audio language]: If

the primary audio language is not
broadcasting, the secondary audio will
be displayed.

• [Primary subtitle language]: If the

selected subtitle is broadcasting, it is
selected by default.

• [Secondary subtitle language]: If the

primary subtitle is not broadcasting,
the secondary subtitle will be
displayed.

21EN

• [Primary Teletext]: If the selected
teletext is broadcasting, it is selected
by default.

• [Secondary Teletext]: If the primary
teletext is not broadcasting, the
secondary teletext will be displayed.

• [Hearing impaired]: Enable or disable
hearing impaired subtitles.

• [Visually impaired]: Some digital
TV channels broadcast special audio
adapted for people who are visually
impaired. The normal audio is mixed
with extra commentary. Select an
option:

• [Off]: Turn off visually impaired

audio.

• [Speakers]: Hear visually impaired

audio from speakers only

• [Headphone]: Hear visually impaired

audio from headphones only.

• [Speaker + headphone]: Hear

visually impaired audio from both
speakers and headphone.

• [Volume visually impaired]: Adjust the
volume of visually impaired audio.

• [Preferred audio format]: Set the
preferred audio format.

4. To exit, press .

Use advanced teletext
features

Access the teletext options menu

Access the teletext features through the
teletext options menu.

1. Press TEXT.

È The teletext screen appears.

2. Press OPTIONS.

È The teletext options menu appears.

3. Select one of the following options, then
press OK.

• [Freeze page] / [Unfreeze page]:

Freeze/unfreeze the current page.

• [Dual screen] / [Full screen]: Switch

between full screen and dual screen
teletext.

• [T.O.P. overview]: Switch on Table of

Pages teletext broadcasts

• [Enlarge] / [Normal view]: Switch

between enlarged and normal view of
teletext pages.

• [Reveal]: Hide or reveal hidden

information on a page, such as
solutions to riddles or puzzles.

• [Cycle subpages]: If subpages are

available, automatically display each
subpage in sequence.

22 EN

Select teletext subpages

A teletext page can contain several subpages.
Subpages are displayed next to the main page
number.

1. Press TEXT.

È The teletext screen appears.

2. Press or to select a teletext page.

3. Press or to enter a subpage.

Select T.O.P. teletext broadcasts

Jump from one subject to another without
entering page numbers with Table Of Pages
(T.O.P.) teletext broadcasts. T.O.P. teletext
broadcasts are available on selected TV channels.

1. Press TEXT.

È The teletext screen appears.

2. Press OPTIONS.

3. Select [T.O.P. overview], then press OK.

È The T.O.P. overview appears.

4. Select a subject.

5. Press OK to view the page.

View all channels

You can exit the favourites list, and view all
installed channels.

1. While you watch TV, press LIST or OK.

È The channel matrix menu is displayed.

2. Press OPTIONS.

3. Select [Select list] > [All], then press OK.

È All channels are displayed in the channel

grid.

Note

• All favourite channels are mar ked by an asterisk

when you view the channel grid.

English

Create and use lists of
favourite channels

You can create a list of your preferred TV

channels so that you can nd those channels

easily.

View only the list of favourite
channels

1. While you watch TV, press LIST or OK.

È The channel matrix menu is displayed.

2. Press OPTIONS.

3. Select [Select list] > [Favourite], then press
OK.

È Only channels in the favourites list

appear in the channel grid.

Note

• The favourites channel grid is empty until you

add channels into the favourites list.

Manage the favourites list

1. While you watch TV, press LIST or OK.

È The channel matrix menu appears.

2. Press OPTIONS.

3. Select [Select list] > [All], then press OK.

4. Press OPTIONS.

5. Select [Mark as favourite] or [Unmark as
favourite], then press OK.

È The channel is added or removed from

the favourite list.

Note

• All favourite channels are mar ked by an asterisk

in the channel grid.

23EN

Use the Electronic
Programme Guide

The programme guide is an on-screen guide
available for digital channels. It allows you to:

• View a list of digital programmes being
broadcast

• View upcoming programmes

• Group programmes by genre

• Set reminders when programmes start

• Setup preferred programme guide

channels

• [More info]: Display programme
information.

• [Search by genre]: Search TV
programmes by genre.

• [Scheduled reminders]: List
programme reminders. Only available
for upcoming programmes.

• [Update Guide data]: Update the
latest programme guide information.

Display the TV clock

Switch on EPG

1. Press .

2. Select [Programme guide], then press OK.

È The programme guide appears

displaying information about the
scheduled programmes.

Note

• Programme guide data is available only in

selec ted countries and can take some time to
load.

Change programme guide options

You can set or clear reminders, change the
day, and access other useful options in the
programme guide options menu

1. Press .

2. Select [Programme guide], then press OK.

3. Press OPTIONS.

È The programme guide menu appears.

4. Select one of the following options, then
press OK.

• [Set reminder] / [Clear reminders]:

Set or clear programme reminders.

• [Change day]: Set the programme

guide day.

You can display a clock on the TV screen. The
clock displays the current time using time data
received from your TV service operator.

Set the TV clock manually

In some countries, you need to set TV clock
manually.

1. Press .

2. Select [Setup] > [TV settings] >
[Preferences] > [Clock].

3. Select [Auto clock], then press OK.

4. Select [Manual], then press OK.

5. Select [Time] or [Date], then press OK.

6. Press the Navigation buttons to set the
time or date.

7. Select [Done], then press OK.

8. Press to exit.

Note

• If your selected country supports digital

broadcast, the clock displays the time data from
your TV ser vice operator as priority.

24 EN

Display the TV clock

Use daylight saving

1. While you watch TV, press OPTIONS.

È The options menu is displayed.

2. Select [Clock].

3. Press OK.

Note

• To disable the clock, repeat the procedure.

Change the clock mode

1. Press .

2. Select [Setup] > [TV settings] >
[Preferences] > [Clock] > [Auto clock].

3. Select [Automatic] or [Manual], then press

OK.

Set the time zone

Note

• This option is only available in Spain & Por tugal.

1. Press .

2. Select [Setup] > [TV settings] >

[Preferences] > [Clock] > [Auto clock] >
[Manual], then press OK.

3. Select [Time zone], then press OK.

4. Select your time zone, then press OK.

Note

• This option is only available if you select [Auto

clock] > [Manual].

1. Press .

2. Select [Setup] > [TV settings] >

[Preferences] > [Clock] > [Auto clock] >
[Manual], then press OK.

3. Select [Daylight savings], then press OK.

4. Select [Standard] or [Daylight saving time],
then press OK.

Use timers

You can set timers to switch the TV to standby

at a specied time.

Tip

• Set the TV clock before you use timers.

Automatically switch the TV to
standby (sleep timer)

Sleep timer switches the TV to standby after a

pre-dened duration.

Tip

• You can switch off your TV earlier or reset the

sleep timer during the countdown.

1. Press .

2. Select [Setup] > [TV settings] >
[Preferences] > [Sleep timer].

È The [Sleep timer] menu appears.

3. Select a value.

È If you select zero, the sleep timer

switches off.

4. Press OK to switch on the sleep timer.

È The TV switches to standby after the

specied time.

English

25EN

Lock unsuitable content

You can prevent your children from watching
certain programmes or channels by locking the
TV controls.

5. To activate the locks, switch the TV on and
off.

È When you access the locked channels

from the channel grid, you are
prompted to enter your PIN code.

Set or change code

1. Press .

2. Select [Setup] > [Channel settings] >
[Child lock].

3. Select [Set code] or [Change code].

È The [Set code] / [Change code] menu

appears.

4. Enter your code using the Numeric
buttons.

È Follow the on-screen instructions to

create or change your PIN code.

Tip

• If you forget your code, enter ‘8888’ to override

any existing codes.

Lock or unlock one or more channels

1. Press > [Setup] > [Channel settings] >
[Child lock] > [Channel lock].

È A list of channels is displayed.

2. Select the channel that you want to lock or
unlock, then press OK.

È The rst time you lock or unlock a

channel, you are prompted to enter
your PIN code.

3. Enter your code and press OK.

È If the channel is locked, a lock icon is

displayed.

4. Repeat the process to lock or unlock more
channels.

Set parental ratings

Some digital broadcasters rate their
programmes according to age. You can set your
TV to display only programmes with age ratings
lower than your child’s age.

1. Press .

2. Select [Setup] > [Channel settings] >
[Child lock] > [Parental rating].

È A code setup screen appears.

3. Enter your code using Numeric buttons.

È The rating menu appears.

4. Select an age rating, then press OK.

5. Press to exit.

Change language

Depending on your broadcaster, you can change
the audio language, subtitle language, or both,
for a TV channel.
Multiple audio languages, subtitles, or both, are
broadcast through teletext or DVB-T digital
broadcasts. Dual sound broadcasts: With digital
broadcasts, you can select a subtitle language.

Change menu language

1. Press .

2. Select [Setup] > [TV settings] >
[Preferences] > [Menu language], then
press OK.

3. Select a language, then press OK.

26 EN

Change audio language

You can choose an audio language if it is
available from your broadcaster. For digital
channels, multiple languages may be available.
For analogue channels, two languages may be
available.

1. While you watch TV, press OPTIONS.

2. For digital channels, select [Audio language],
select the language, then press OK.

3. For analogue channels, select [Dual I-II],
select either language, then press OK.

Update the TV software

Philips continuously tries to improve its
products and we recommend that you update
the TV software when updates are available.

Ways to update the TV software

You can update the TV software in one of the
following ways:
A: with a USB storage device, or
B: after being prompted through digital
broadcasts.

English

Show or hide subtitles

1. While you watch TV, press SUBTITLE.

2. Select one of the following, then press OK.

• [Off ]: Never display subtitles.

• [On]: Always display subtitles.

• [On during mute]: When audio is

muted, display subtitles.

Note

• Repeat this procedure to enable subtitles on

each analogue channel.

• Select [Subtitles] > [Off ] to disable subtitles.

Select a subtitle language in digital
channels

Note

• When you select a subtitle language in a digital

TV channel as described below, the preferred
subtitle language set in the installation menu is
temporarily overruled.

1. While you watch TV, press OPTIONS.

2. Select [Subtitle language], then press OK.

3. Select a subtitle language.

4. Press OK to confirm.

A: with a USB storage device,

To update with a USB storage device, you need:

• A computer with Internet access

• A USB storage device.

Step 1: Check the current software

version

1. Press .

2. Select [Setup] > [Software settings] >
[Current software info].

È The current software information is

displayed.

3. Write down the software version number.

4. To return, press OK.

5. To exit, press .

Step 2: Download and update the

latest software version

1. Connect a USB storage device.

2. Press .

3. Select [Setup] > [Update software].

4. Follow the instructions to load a file onto
your USB storage device.

27EN

5. Connect the USB storage device to your
computer, then double-click the file.

È A Web page is launched.

6. Follow the instructions in the Web page.

• If the current software version

matches the latest software update

le, you do not need to update your

TV sof tware.

• If the current software version is

smaller than the latest software update

le, download the latest software
update le to the root directory of

your USB device.

7. Disconnect the USB storage device from
the computer.

B: Check for updates through digital
broadcasts

You can check if there are updates available
through digital broadcasts.

1. Press .

2. Select [Setup] > [Software settings] >
[Check for major updates].

3. If an update is available, follow the
on-screen instructions to start the update.

È The TV restar ts after the software

update is complete.

Change TV preferences

Use the preferences menu to customise your
TV settings.

1. Press .

2. Select [Setup] > [TV settings] >
[Preferences].

3. Select one of the following, then press OK.

• [Menu language]: Select a menu

language.

• [Sleep timer]: Switch the TV to

standby after a pre-dened duration.

• [Location]: Optimise TV settings for

your location - home or shop.

• [E-sticker]: This item set the TV to

Shop mode. When any other OSD on
screen, E-Sticker would not come out.

• [Volume bar]: Display the volume bar

when you adjust the volume.

• [Auto switch off]: To conserve energy,

set the T V to switch off automatically
after a period of inactivity.

• [Channel information size]: Change

the type of information that is
displayed when you switch channels.

• [Audio out delay]: Automatically sync

the image on your TV to the audio
from a connected Home Theatre.

• [Audio out offset]: Adjust the audio

out offset.

• [Teletext 2.5]: With Teletext 2.5, you

can view text with more colours and
better graphics than normal text.

• [Clock]: Display or remove the time

from the TV, and set clock options.

28 EN

Start a TV demo

You can use demonstrations to better
understand the features of your TV. Some
demos are not available on certain models.
Available demos are displayed in the menu list.

1. While you watch TV, press .

2. Select [Setup] > [Watch demo], OK.

3. Select a demo and press OK to view it.

4. To exit, press .

Reset the TV to factory
settings

You can restore the default picture and sound
settings of your TV. The channel installation
settings remain the same.

1. Press .

2. Select [Setup] > [TV settings] > [Factory
settings], then press OK.

3. If you are prompted to enter a code, enter
the child-lock code (see ‘Set or change
code’ on page 26).

È A conrmation message is displayed.

4. Press OK to confirm.

English

29EN

9 Multimedia

This chapter describes how to use the
multimedia function.

Play photos, music, and video

on USB storage devices

Supported video formats on the USB device:

• Supported storage device: USB (only

FAT or FAT 32 USB storage devices are
supported.)

• Compatible multimedia le formats:

• Image: JPEG (*.jpg), PNG

• Audio: MPEG1 (*.mp3)

• Video: *.avi, *.mp4, *.mov, *.mkv,

*.mpg, *.mpeg

Connect a USB storage device to play photos,
music, or video stored on it.

1. Switch on the TV.

2. Connect the USB device to the USB port
on the side of your TV.

3. Press .

4. Select [Browse USB], then press OK.

È The USB browser appears.

Caution

• Philips is not responsible if the USB storage

device is not suppor ted, nor is it responsible for
damage or loss of data from the device.

View photos

1. In the USB browser, select [Picture], then
press OK.

2. Select a photo or a photo album, then
press OK to view the photo enlarged to fill
the TV screen.

• To view the next or previous photo,

press .

3. To return, press .

View a slide show of your photos

1. When a full screen image of a photo is
displayed, press OK.

È A slide show begins from the selected

photo.

• Press the following buttons to control

play:

• to play.

• to pause.

• or to play the previous or nex t

photo.

• to stop.

• To return, press .

Change slide show settings

1. While you view a slide show, press

OPTIONS.

È The slide show options menu is

displayed.

2. Select one of the following, then press OK.

• [Start/Stop slideshow]: Start or stop

slideshow.

• [Slideshow transitions]: Set the

transition from one picture to the
next.

• [Slideshow frequency]: Select the

display time for each photo.

• [Repeat] / [Play once]: View the

pictures in the folder once only, or
repeatedly.

• [Shufe off ] / [Shufe on]: View the

pictures in sequential order, or at
random.

• [Rotate image]: Rotate photo.

• [Show info]: Display the picture name,

date, size and next picture in the slide
show.

3. To return, press .

Note

• [Rotate image] and [Show info] appear only

when the slideshow is paused.

30 EN

Listen to music

Play video

1. In the USB browser, select [Music], then
press OK.

2. Select a music track or album, then press
OK to play.

3. To control play, press the play buttons:

• to play.

• to pause.

• or to play the previous or nex t

track.

• or to search forward or

backward.

• to stop.

Change music settings

• While you play music, press OPTIONS

to access one of the following settings,
then press OK.

• [Stop playback]: Stop music play.

• [Repeat]: Play a song once or

repeatedly.

• [Shufe on] / [Shufe off]: Play songs

in sequence or at random.

• [Show info]: Display the le name.

View a slideshow with music

You can view a picture slide show with
background music.

1. Select an album of songs.

2. Press OK.

3. Press to return to the USB content
browser.

4. Select an album of pictures.

5. Press OK.

È The slideshow begins.

6. To exit, press .

1. In the USB browser, select [Video], then
press OK.

2. Select a video file, then press OK to play.

3. To control play, press the play buttons:

• to play.

• to pause.

• or to play the previous or nex t

video.

• or to search forward or

backward.

• to stop.

Change video settings

• While you play video, press OPTIONS

to access one of the following settings,
then press OK.

• [Stop playback]: Stop video play.

• [Show info]: Display the le name.

Disconnect a USB storage device

Caution

• Follow this procedure to avoid damage to your

USB storage device.

1. Press to exit the USB browser.

2. Wait for five seconds, then disconnect the
USB storage device.

Listen to digital radio channels

1. Press LIST.

È The channel matrix menu is displayed.

2. Press OPTIONS, then select [Select list]
> [Radio].

È The radio channel grid appears.

3. Select a radio channel and press OK to
listen.

English

31EN

10 Pixel policy

Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on a flat monitor panel are
sometimes unavoidable. No manufacturer can
guarantee that all panels will be free from pixel
defects, but Philips guarantees that any monitor
with an unacceptable number of defects will be
repaired or replaced under warranty. This notice
explains the different types of pixel defects and
defines acceptable defect levels for each type.
In order to qualify for repair or replacement
under warranty, the number of pixel defects on
a monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.

Types of Pixel Defects

Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of
pixel defects and several types of sub pixel
defects within each category.

Bright Dot Defects: bright dot defects appear
as pixels or sub pixels that are always lit or 'on'.
That is, a bright dot is a sub-pixel that stands out
on the screen when the monitor displays a dark
pattern.
These are some types of bright dot defects:

One lit red, green or blue sub pixel

Pixels and Sub pixels

A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.

32 EN

Two adjacent lit sub pixels:

- Red + Blue = Purple

- Red + Green = Yellow

- Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel)

Note

• A red or blue bright dot must be more

than 50 percent brighter than neighboring
dots while a green bright dot is 30 percent
brighter than neighboring dots.

Black Dot Defects: black dot defects appear as
pixels or sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that stands out
on the screen when the monitor displays a light
pattern.
These are some types of black dot defects:

English

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for
the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement
due to pixel defects during the warranty period,
a Philips flat monitor panel must have pixel or
sub pixel defects exceeding the tolerances listed
in the following tables.

33EN

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

MODEL 221TE5 / 241TE5

1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0

Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3

BLACK DOT DEFECTS ACCEPTABLE LEVEL

MODEL 221TE5 / 241TE5

1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0

Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

MODEL 221TE5 / 241TE5
Total bright or black dot defects of all types 5 or fewer

Note

• 1 or 2 adjacent sub pixel defects = 1 dot defect

34 EN

11 Troubleshooting

This section describes commonly encountered
issues and suggested solutions.

General monitor issues

The monitor does not switch on:

• Disconnect the power cable from the
power outlet. Wait for one minute then
reconnect it.

• Check that the power cable is securely
connected.

The remote control is not working properly:

• Check that the remote control batteries
are correctly inser ted according to the
+/- orientation.

• Replace the remote control batteries if

they are at or weak.

• Clean the remote control and monitor
sensor lens.

The monitor menu is in the wrong language

• Change the monitor menu to your
preferred language.

When turning the monitor on/off/to standby,

you hear a creaking sound from the monitor

chassis:

• No action is required. The creaking sound
is normal expansion and contraction of
the monitor as it cools and warms up.
This does not impact performance.

TV channel issues

Previously installed channels do not appear in

the channel list:

• Check that the correct channel list is
selected.

No digital channels were found during the

installation:

• Check that the monitor supports DVB-T
or BVD-C in your countr y. See the listed
countries on the back of the monitor.

Picture issues

The monitor is on, but there is no picture:

• Check that the antenna is properly
connected to the monitor.

• Check that the correct device is selected
as the monitor source.

There is sound but no picture:

• Check that the picture settings are
correctly set.

There is poor monitor reception from an

antenna connection:

• Check that the antenna is properly
connected to the monitor.

• Loud speakers, unearthed audio devices,
neon lights, high buildings and other large

objects can inuence reception quality.

If possible, try to improve the reception
quality by changing the antenna direction
or moving devices away from the monitor.

• If reception on only one channel is poor,

ne tune this channel.

There is poor picture quality from connected

devices:

• Check that the devices are connected
properly.

• Check that the picture settings are
correctly set.

The monitor did not save your picture

settings:

• Check that the monitor location is set to
the home setting. This mode offers you

the exibility to change and save settings.

The picture does not t the screen; it is too
big or too small:

• Try a different picture format.

The picture position is incorrect:

• Picture signals from some devices may not

t the screen correctly. Check the signal

output of the device.

Sound issues

Computer connection issues

There is a picture but no sound from the

monitor:

Note

• If no audio signal is detected, the monitor

automatically switches the audio output off —
this does not indicate malfunction.

• Check that all cables are properly
connected.

• Check that the volume is not set to 0.

• Check that the sound is not muted.

There is a picture but the sound quality is

poor:

• Check that the sound settings are
correctly set.

There is a picture but sound comes from one

speaker only:

• Verify that sound balance is set to the
center.

HDMI connection issues

There are problems with HDMI devices:

• Note that HDCP support can delay
the time taken for a monitor to display
content from an HDMI device.

• If the monitor does not recognise the
HDMI device and no picture is displayed,
try switching the source from one device
to another and back again.

• If there are intermittent sound
disruptions, check that output settings
from the HDMI device are correct.

• If an HDMI-to-DVI adaptor or HDMI
to DVI cable is used, check that an
additional audio cable is possible could be
connected to PC AUDIO IN (mini-jack
only).

The computer display on the monitor is not

stable:

• Check that a supported resolution and
refresh rate is selected on the computer.

• Set the monitor picture format to
unscaled.

Contact us

If you cannot resolve your problem, refer to
the FAQs for this monitor at ww w.philips.com/
support.
If the problem remains unresolved, contact
Philips Consumer Care in your country as
listed in this User Manual.

Warning

• Do not attempt to repair the monitor yourself.

This may cause severe injur y, irreparable
damage to your monitor or void your warranty.

Note

• Make a note of your monitor model and ser ial

number before you contact Philips. These
numbers are printed on the back of the
monitor and on the packaging.

36 EN

Version: M5241TEE1T
2013 © Koninklijke Philips Electronics N.V. All rights reserved.

Specications are subject to change without notice.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from

Koninklijke Philips Electronics N.V.

www.philips.com