Philips 241B7 User Manual

B line

241B7

www.philips.com/welcome
EN User manual		1
Customer care and warranty 29
Troubleshooting & FAQs		33

Table of Contents

1.	Important		1	10.	Customer care and warranty  29
	1.1	Safety precautions and			10.1 Philips’ Flat Panel Monitors
		maintenance	1		Pixel Defect Policy	29
	1.2	Notational Descriptions	3		10.2Customer Care & Warranty	32
	1.3	Disposal of product and packing
		material	4	11.	Troubleshooting & FAQs	33
2.	Setting up the monitor		5		11.1 Troubleshooting	33
					11.2 General FAQs	34
	2.1	Installation	5
	2.2	Operating the monitor	8
	2.3	Remove the Base Assembly for
		VESA Mounting	11

3. Built-in Windows Hello™ popup webcam  12

4. USB docking display introduction  14

4.1How to operate USB docking display through USB C to C

cable?  14 4.2 How to operate USB docking

display through USB C to A cable?  14

5. Image Optimization  18

5.1 SmartImage  18

5.2 SmartContrast  20

6. PowerSensor™  21

7. Daisy-chain function  23

8. Technical Specifications  24

8.1 Resolution & Preset Modes  27

9. Power Management  28

1. Important

1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and

notes regarding operating your monitor.

The Philips guarantee applies provided the product is handled properly for

its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model

and production number of the product.

1.1Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the

equalizer to maximum increases the earphones and headphones output voltage and therefore the sound

pressure level.

Operation

•Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

•Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.

•Do not block the ventilation holes on the cabinet.

•When positioning the monitor, make sure the power plug and outlet are easily accessible.

•If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

•Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)

•Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.

•Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.

•Do not subject the monitor to severe vibration or high impact conditions during operation.

•Do not knock or drop the monitor during operation or transportation.

•Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to

1

1. Important

be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :

•Looking at something varying distances after a long period focusing on the screen.

•Conscious Blinking often while you work.

•Gently closing and rolling your eyes to relax.

•Reposition your screen to appropriate height and angle according to your height.

•Adjusting the brightness and contrast to appropriate level.

•Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light.

•Seeing a doctor if your symptoms.

Maintenance

•To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

•Unplug the monitor if you are not going to use it for an extensive period of time.

•Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.

•To avoid the risk of shock or permanent damage to the set, do

not expose the monitor to dust, rain, water, or excessive moisture environment.

•If your monitor gets wet, wipe it with dry cloth as soon as possible.

•If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect

the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.

•Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.

•In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

•Temperature: 0-40°C 32-104°F

•Humidity: 20-80% RH

Important information for Burn-in/ Ghost image

•Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.

•“Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

2

1. Important

Warning

Failure to activate a screen saver, or a periodic screen refresh application

may result in severe “burn-in” or “afterimage” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Service

•The casing cover should be opened only by qualified service personnel.

•If there is any need for any document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)

•For transportation information, please refer to “Technical Specifications”.

•Do not leave your monitor in a car/ trunk under direct sun light.

Note

Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note

This icon indicates important information and tips that help you make better use of your computer system.

Caution

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

3

1. Important

1.3Disposal of product and packing material

Waste Electrical and Electronic

Equipment-WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU

governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives

to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end- of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably

in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit

http://www.philips.com/a-w/about/ sustainability.html

4

2. Setting up the monitor

2. Setting up the monitor

2.1 Installation

Package contents

B line

241B7

	Quick
	Start
		Register your product and get support at
		www.philips.com/welcome
		Monitor
		User’s Manual
		Contents:
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		* CD
Power	*DC	*DP

*HDMI

*USB C-C/A

*Different according to region

Install the base

1.In order to well protect this monitor and avoid scratching or damaging of the monitor, keep the monitor face down in the cushion for the base installation.

2.Hold the stand with both hands.

(1)Gently attach the stand to the VESA mount area until the latch locks the stand.

(2)Gently attach the base to the stand.

(3)Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the stand tightly.

1

2

3

3.After attaching the base, erect the monitor with both hands on holding the monitor together with styrofoam firmly. Now you can pull out the styrofoam. When you pull out the styrofoam, do not squeeze the panel to avoid broken panel.

1	2

5

2. Setting up the monitor

Warnings

3 Connecting to your PC

							1
	11
12						2
10	9	8	7	6	5	4	3
					Fast Charger

DP

DP OUT

DP

USB docking

2
1	2
USB C	USB

OR

USB C-C

USB C-A + Driver

1DC output

2Kensington anti-theft lock

3Audio output

4DisplayPort output

5USB fast charger

6USB downstream

7Ethernet

8USB Type C input/Upstream

9Display port input

10HDMI input

11Power Switch

12AC power input

Connect to PC

1.Connect the power cord to the back of the monitor firmly.

2.Turn off your computer and unplug its power cable.

3.Connect the monitor signal cable to the video connector on the back of your computer.

6

2. Setting up the monitor

4.Plug the power cord of your computer and your monitor into a nearby outlet.

5.Turn on your computer and monitor. If the monitor displays an image, installation is complete.

USB C driver installation for RJ45

Before using the USB C docking display, please ensure to install the USB C driver.

You can find the “LAN Drivers” from CD disk if bundled or directly download using the link below:

https://www.realtek.com/zh-tw/ component/zoo/category/network- interface-controllers-10-100-1000m- gigabit-ethernet-usb-3-0-software

Please follow the steps for the installation:

1.Install the LAN driver that matches your system.

2.Double click driver to install, and follow Window’s instructions to proceed with installation.

3.It will show “success” when the installation is finished.

4.You must reboot your computer after the installation has completed.

5.Now you will be able to see “Realtek USB Ethernet Network Adapter” from your program installed list.

6.We recommend to periodically visit the above web link to check for the availability of the most updated driver.

Note

Please contact Philips service hotline for Mac address clone tool as necessary.

USB hub

To comply with International energy standards, the USB hub/ports of this display are disabled during Sleep and Power Off modes.

Connected USB devices will not work in this state.

To permanently put the USB function in “ON” state, please go to OSD Menu, then select “USB standby mode”, and switch it to “ON” state.

USB charging

This display has USB ports capable of standard power output including some with USB Charging function (identifiable with power icon USB ). You can use these ports to charge your Smart phone or power your external HDD, for example. The display must be powered ON at all times to be able to use this function.

Some select Philips displays may not Power or Charge your device when it enters to “Sleep” mode (White power LED blinking). In that case, please enter to OSD Menu and select “USB Standby Mode”, then, turn the function to “ON” mode (default=OFF). This will then keep the USB power and charging functions active even when the monitor is in sleep mode.

7

2. Setting up the monitor
Note
						Access the OSD menu.
If you turn off your monitor via the						Confirm the OSD
power switch at any given time, all the						adjustment.
USB ports will power OFF.
						Adjust the OSD menu.
Warning						PowerSensor
USB 2.4Ghz wireless devices, such						Change the signal input
as, wireless mouse, keyboard, and						source.
headphones, maybe have interference
						Return to previous OSD
by the high-speed signal of USB3.2
						level.
Gen2 devices, which may result in
						SmartImage. There are
a decreased efficiency of the radio
transmission. Should this happen,						multiple selections:
please try the following methods to						EasyRead, Office, Photo,
help reduce the effects of interference.						Movie, Game, Economy,
• Try to keep USB2.0 receivers away						LowBlue Mode,Off.
from USB3.2 Gen2 connection port.

•	Use a standard USB extension cable	2	Webcam
	or USB hub to increase the space		1	2	3	2	4	1
	between your wireless receiver and
	the USB3.2 Gen2 connection port.
2.2 Operating the monitor
1	Description of the control buttons

3

7

6

5

4

2

1

Switch monitor’s power ON and OFF.

Microphone

IR of Face identification

2.0 Megapixel Webcam

Webcam activity light

8

2. Setting up the monitor

Description of the On Screen Display

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

Basic and simple instruction on the control keys

In the OSD shown above, you can press buttons at the front bezel of the monitor to move the cursor, and press

OK button to confirm the choice or change.

Note

This display has "DPS" for ECO design, the default setting is "ON" mode: it makes the screen looks slightly dim; for optimum brightness, enter to the OSD to set "DPS" to "OFF" mode.

The OSD Menu

Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Main menu

Sub menu

PowerSensor

On

0, 1, 2, 3, 4

Off

LowBlue Mode

On

1, 2, 3, 4

Off

Input

HDMI 1.4

DisplayPort

USB

Picture

USB C

Picture Format

Wide Screen, 4:3, 1:1

Brightness

0~100

Contrast

0~100

Sharpness

0~100

SmartResponse

Off, Fast, Faster, Fastest

SmartContrast

On, Off

Gamma

1.8, 2.0, 2.2, 2.4, 2.6

Pixel Orbiting

On, Off

Over Scan

On, Off

DPS

On, Off

Audio

Volume

0~100

Mute

On, Off

Color

Color Temperature

Native, 5000K, 6500K, 7500K,

sRGB

8200K, 9300K, 11500K

Red: 0~100

User Define

Green: 0~100

Blue: 0~100

Language

English, Deutsch, Español, Ελληνική,Français, Italiano,

Maryar, Nederlands, Português, Português do Brazil,

Polski , Русский, Svenska, Suomi, Türkçe, Čeština,

Українська, , , ,

OSD Settings

Horizontal

0~100

Vertical

0~100

Transparency

Off, 1, 2, 3, 4

OSD Time Out

5s, 10s, 20s, 30s, 60s

USB Settings

USB

USB 3.2, USB 2.0

USB Standby Mode

On, Off

Setup

Resolution Notification

On, Off

DP Out Multi-Stream

Clone, Extend

Reset

Yes, No

Information

9

2. Setting up the monitor

Resolution notification

This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.

Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

Note

When used as USB monitor, the maximum resolution only support 1920 × 1080 @ 60Hz

Physical Function

Tilt

30

-5

Swivel

-175

Height adjustment

150mm

Pivot

0

90

10