Federal Communications
Commission (FCC) Notice (U.S.
Only)
FCC Declaration of Conformity
Commission Federale de la
Communication (FCC Declaration)
EN 55022 Compliance (Czech
Republic Only)
Polish Center for Testing and
Certification Notice
North Europe (Nordic Countries)
Information
BSMI Notice (Taiwan Only)
Ergonomie Hinweis (nur
Deutschland)
Philips End-of-Life Disposal
China RoHS
Lead-free Product
Troubleshooting
Other Related Information
Frequently Asked Questions (FAQs)
Regulatory Information
Available for selective models
TCO Displays 5.0 Information
Congratulations,
Your display is designed for both you and the planet!
This display carries the TCO Certified label. This ensures that the display is designed for minimal
impact on the climate and natural environment, while offering all the performance expected from top
of the line electronic products. TCO Certified is a third party verified program, where every product
model is tested by an accredited independent test laboratory. TCO Certified represents one of the
toughest certifications for displays worldwide.
Some of the Usability features of the TCO Displays 5.0 requirements:
Visual Ergonomics
Good visual ergonomics in order to improve the working environment for the user and to reduce sight and strain problems.
Important parameters are:
● Light levels without color tint, Uniform color and luminance, Wide color gamut
● Calibrated color temperature and gamma curve
● Wide luminance level, Dark black levels, Low motion blur
Electrical Safety
● Product fulfills rigorous safety standards
Emissions
● Low alternating electric and magnetic fields emissions
● Low acoustic noise emissions
Some of the Environmental features of the TCO Displays 5.0 requirements:
●The brand owner demonstrates corporate social responsibility and has a certified environmental management system (EMAS or
ISO 14001)
● Very low energy consumption both in on- and standby mode
● Restrictions on chlorinated and brominated flame retardants, plasticizer and polymers
● Restrictions on heavy metals such as cadmium, mercury and lead (RoHS compliance)
● Both product and product packaging is prepared for recycling
● The brand owner offers take-back options
The requirements included in this label have been developed by TCO Development in co-operation with scientists, experts, users
as well as manufacturers all over the world. Since the end of the 1980s TCO has been involved in influencing the development of
IT equipment in a more user-friendly direction. Our labeling system started with displays in 1992 and is now requested by users and
IT-manufacturers all over the world.
For more information, please visit www.tcodevelopment.com
There is currently a system of recycling up and running in the European countries, such as The Netherlands,
Belgium, Norway, Sweden and Denmark.
In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration (EPA) to follow the
IT product recycling management process, detail can be found in web site www.epa.gov.tw
The monitor contains parts that could cause damage to the nature environment. Therefore, it is vital that the monitor is recycled at
the end of its life cycle.
For help and service, please contact Consumers Information Center or F1rst Choice Contact Information Center in
each country.
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Waste Electrical and Electronic Equipment-WEEE
Attention users in European Union private households
This marking on the product or on its packaging illustrates that, under European Directive 2002/96/
EC governing used electrical and electronic appliances, this product may not be disposed of with normal household
waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic
equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your
local government office, the waste disposal organization that serves your household or the store at which you purchased
the product.
Attention users in United States:
Like all LCD products, this set contains a lamp with Mercury. Please dispose of according to all Local, State and
Federal laws. For the disposal or recyciing information, contact www.mygreenelectronics.com or www.eiae.org.
EPEAT
“The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops,
and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process
supported by US EPA.
EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent
set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure
market recognition for efforts to reduce the environmental impact of its products.”
Benefits of EPEAT
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste
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ROHS is a European Directive aiming to control the use of certain hazardous substances in the production of new
electrical and electronic equipment. Philips has completely eliminated four of six RoHS-banned substances form its
products by 1998-eight full years before compliance was required and has lowered usage of the remaining
substances significantly below the mandated levels.
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CE Declaration of Conformity
This product is in conformity with the following standards
- EN60950-1:2001 (Safety requirement of Information Technology Equipment)
- EN55022:2006 (Radio Disturbance requirement of Information Technology Equipment)
- EN55024:1998 (Immunity requirement of Information Technology Equipment)
- EN61000-3-2:2006 (Limits for Harmonic Current Emission)
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable
- 2006/95/EC (Low Voltage Directive)
- 2004/108/EC (EMC Directive)
and is produced by a manufacturing organization on ISO9000 level.
The product also comply with the following standards
- ISO13406-2 (Ergonomic requirement for Flat Panel Display)
- GS EK1-2000 (GS specification)
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)
- TCO'03, TCO Displays 5.0 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology and Emission,
TCO: Swedish Confederation of Professional Employees) for TCO versions
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCECAUSING EQUIPMENT REGULATIONS.
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FCC Declaration of Conformity
Declaration of Conformity for Products Marked with FCC Logo,
United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de
class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon
à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une
installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences
qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer
des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir
l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce
qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur
pourrait essayer de corriger la situation en prenant les mesures suivantes:
● Réorienter ou déplacer l'antenne de réception.
● Augmenter la distance entre l'équipement et le récepteur.
● Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.
● Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de
conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR
LE MATERIEL BROUILLEUR DU CANADA.
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EN 55022 Compliance (Czech Republic Only)
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Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment
that works together (computer, monitor, printer, and so on) should have the same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form
of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply socket,
which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards
PN-93/T-42107 and PN-89/E-06251.
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North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
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BSMI Notice (Taiwan Only)
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Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch
Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da
die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product
to increase the amount of reusable materials and to minimize the amount to be disposed of.
Please find out about the local regulations on how to dispose of your old monitor from your sales representative.
(For customers in Canada and U.S.A.)
This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations.
For additional information on recycling contact www.eia.org (Consumer Education Initiative)
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China RoHS
The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by
Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and LCD monitor
which are produced and sold for China market have to meet China RoHS request.
Philips eliminated toxic substances like lead from its displays. Lead-free display helps protect your health and
promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment.
PHILIPS Brand designs and produces display products in compliance with strict Restriction of Hazardous
Substances (RoHS) european legislation that restrict lead and other toxic.
Company Name: PHK Service Limited
Address: Flat A, 10/F., Pak Sun Building, 103 - 107 Wo Yi Hop Road, Kwai Chung, New Territories, Hong
Kong
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong Kong and (853) 2856-2277 for Macau
Fax: (852) 2485 3574 for Hong Kong and (853) 2856 1498 for Macau
E-mail: enquiry@phkservice.com.hk
Service Hours: Mon.~Sat. 09:00am~06:00pm
India
Company: REDINGTON INDIA LTD
Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India
Tel: +9144-42243352/353
E-mail: aftersales@in.aocmonitor.com
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat. 9:00AM~1:00PM
Company Name: PT. Gadingsari elektronika Prima
Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jakarta
Tel: 021-750909053, 021-750909056
Fax: 021-7510982
E-mail: gepta@cbn.net.id
Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm
Additional service points:
1. Philips Building Jl. Buncit Raya Kav 99. Jakarta Selatan.
Phone: 021-7940040, ext 1722/1724, 98249295, 70980942
2. Jl. Tanah Abang 1 no 12S. Jakarta Pusat.
Phone: 021-3455150, 34835453
3. Rukan City Home no H31, Gading Square. Jl. Bulevar Barat. Kelapa Gading. Jakarta Utara. Phone: 02145870601, 98131424
South Korea
Company: PCS One Korea Ltd.
Address: 112-2, Banpo-dong, Seocho-ku, Seoul, 137-040, Korea
Call Center Tel: 080-600-6600
Tel: 82 2 591 1528
Fax: 82 2 595 9688
E-mail: cic_korea@philips.com
Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat. 9:00AM~1:00PM
Malaysia
Company: After Market Solutions (CE) Sdn Bhd
Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya, Selangor DE, Malaysia.
Phone: 603 7953 3370
Philips Info Line: 1-800-880-180
Fax: 603 7953 3338
E-mail: pceinfo.my@philips.com
Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat. 9:00am~1:00pm
Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center)
Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762
Tel: (65) 6882 3999
Fax: (65) 62508037
E-mail: consumer.care.sg@philips.com
Service hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm
Taiwan
Company: FETEC.CO
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800
Consumer Care: 0800-231-099
Tel: (03)2120336
Fax: (03)3129184
E-mail: knlin08@xuite.net
Service hours: Mon.~Fri. 8:30am~7:00pm
Thailand
Company: Axis Computer System Co., Ltd.
Address: 1421 Soi Lardprao 94, Srivara Town In Town Soi 3 Road, Wangthonglang, Bangkok 10310
Thailand
Tel: (662) 934-5498
Fax: (662) 934-5499
E-mail: axis5@axiscomputer.co.th
Service Hours: Mon.~Fri. 08:30am~05:30pm
Vietnam
Company: Digiworld Corp
Address: 211-213 Vo Van Tan St, Ward 5, Dist.3 , Ho Chi Minh city, Vietnam
Tel: 848-38266065
Fax: 848-38267307
E-mail: Digicare@dgw.com.vn
Service hours: 8:00 to 12:00 AM and 13:30 to 17:30 PM (from Monday to Friday)
4th Level Cyberzone, Annex Bldg.
SM City North EDSA, Quezon City
441-1610
MDR Microware Sales Inc.
Cebu Branch
N. Escario corner Clavano St., Cebu City Phils.
# 255-4415/ 255-3242/253-9361/4124864 to 67
Sun # 0922-8210045 to 46
Davao Office:
C. Arellano St., Davao City 8000
082- 225-3021/225-3022
Sun# 0922-8210015
CDO Office:
1445 Corrales Ext.,CDO City
088-856-8540/856-8541
Sun # 0922-8210080
Iloilo Office:
C. Lim Comp., Gomez St., Iloilo City
# 033 338-4159/ 033 508-3741
Sun # 0922-8808850
Africa
SOUTH AFRICA
Company name: Sylvara Technologies Pty Ltd
Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa
Tel: +27878084456
Fax: +2711 391 1060
E-mail: customercare@philipssupport.co.za
Service hours: Mon.~ Fri. 08:00am~05:00pm
Company: AL SHAHD COMPUTER L.L.C
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES
TEL: 00971 4 2276525
FAX: 00971 4 2276242
E-mail: shahd52@eim.ae
Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm
Israel
Company: Eastronics LTD
Address: 13 Rozanis St. P.O.B. 39300, Tel Aviv 61392 Israel
Tel: 1-800-567000 call free in Israel; (972-50-8353722 after service hours until 20:00)
Fax: 972-3-6458759
E-mail: eastronics@eastronics.co.il
Service hours: Sun.~Thurs. 08:00 - 18:00