Philips 222B1TC/01, 222B1TC/00 User Guide

B Line

222B1

www.philips.com/welcome

EN User manual

Customer care and warranty 19

Troubleshooting & FAQs

1

23

Table of Contents

1. Important ...................................... 1

1.1 Safety precautions and

maintenance ................................. 1

1.2 Notational Descriptions ............ 3

1.3 Disposal of product and packing

material .......................................... 4

2. Setting up the monitor .............. 5

2.1 Installation .................................... 5

2.2 Operating the monitor ...............7

2.3 Remove the Base Assembly for

VESA Mounting ...........................9

3. Image Optimization ..................10

3.1 SmartImage .................................10

3.2 SmartContrast .............................. 11

4. SmoothTouch ............................. 12

5. Technical Specications .......... 13

5.1 Resolution & Preset Modes ....16

6. Power Management ................. 17

7. Customer care and warranty ..18

7.1 Philips’ Flat Panel Monitors

Pixel Defect Policy ..................... 18

7.2 Customer Care & Warranty ......21

8. Troubleshooting & FAQs ......... 22

8.1 Troubleshooting ........................ 22

8.2 General FAQs .............................24

8.3 SmoothTouch ............................. 26

1. Important

1. Important

This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding operating your monitor.

The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model
and production number of the product.

1.1 Safety precautions and
maintenance

Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.

Read and follow these instructions
when connecting and using your
computer monitor.

Excessive sound pressure from
earphones and headphones can cause
hearing loss. Adjustment of the

equalizer to maximum increases the
earphones and headphones output
voltage and therefore the sound

pressure level.

Operation

• Please Keep the monitor out of

direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.

• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.

• Do not block the ventilation holes
on the cabinet.

• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.

• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable
or DC power cord for normal
operation.

• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Service
contact information listed in
Important information manual.)

• Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.

• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables, if damaged, the cables may
cause fire or electric shock.

• Do not subject the monitor to
severe vibration or high impact
conditions during operation.

• To avoid potential damage, for
example the panel peeling from the
bezel, ensure that the monitor does
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
monitor damage will not be covered
under warranty.

1

1. Important

• Do not knock or drop the monitor
during operation or transportation.

• Excessive usage of monitor can
cause eye discomfort, it’s better to
take shorter breaks more often at
your workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :

• Looking at something varying

distances after a long period
focusing on the screen.

• Conscious Blinking often while

you work.

• Gently closing and rolling your

eyes to relax.

• Reposition your screen to ap-

propriate height and angle ac­cording to your height.

• Adjusting the brightness and

contrast to appropriate level.

• Adjusting the environment light-

ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.

• Seeing a doctor if your symp-

toms.

• Keep the display away from oil. Oil
may damage the plastic cover of the
display and void the warranty.

Maintenance

• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.

• Unplug the monitor if you are not
going to use it for an extensive
period of time.

• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.

• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.

• If your monitor gets wet, wipe it
with dry cloth as soon as possible.

• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and
send it to the maintenance center.

• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.

• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.

• Temperature: 0-40°C 32-104°F

• Humidity: 20-80% RH

• Oil-based cleaning solutions may

damage the plastic parts and void
the warranty.

Important information for Burn-in/
Ghost image

• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.

2

1. Important

Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.

• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burn-in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.

Warning

Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after­image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.

Service

• The casing cover should be opened
only by qualified service personnel.

• If there is any need for any
document for repair or integration,
please contact with your local
service center. (Please refer to
Service contact information listed in
Important information manual.)

• For transportation information,
please refer to “Technical
Specifications”.

• Do not leave your monitor in a car/
trunk under direct sun light.

Note

Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given
in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe
notational conventions used in this
document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:

Note
This icon indicates important
information and tips that help you make
better use of your computer system.

Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.

Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.

Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is
mandated by the relevant regulatory
authority.

3

1. Important

1.3 Disposal of product and
packing material

Waste Electrical and Electronic
Equipment-WEEE

This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping off such waste
electrical and electronic, contact your
local government office, the waste
disposal organization that serves your
household or the store at which you
purchased the product.

Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.

All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.

Please find out about the local
regulations on how to dispose of your
old monitor and packing from your
sales representative.

Taking back/Recycling Information for
Customers

Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.

From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips, end­of-life management primarily entails
participation in national take-back
initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.

Your display is manufactured with high
quality materials and components
which can be recycled and reused.

To learn more about our recycling
program please visit

http://www.philips.com/a-w/about/
sustainability.html

4

2. Setting up the monitor

2. Setting up the monitor

*CD

Register your product and get support at

www.philips.com/welcome

Start

278E9

This product has been manufactured by and
is sold under the responsibility of Top Victory
Investments Ltd., and Top Victory Investments
Ltd. is the warrantor in relation to this product.
Philips and the Philips Shield Emblem are
registered trademarks of Koninklijke Philips N.V.
and are used under license.

使用

前请阅读使用说明

保留备用

2

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User’s Manual

Monitor

Contents:

Drivers

User’s Manual

www.philips.com/welcome

B Line

222B1

Quick

* VGA

* HDMI

* DP

*USB A-B

* Audio cable

Power

2.1 Installation

Package contents

*Different according to region

Connecting to your PC

Fast Charger

10

4

3

1

2

USB hub

1

Power Switch

2

DC power input

3

DisplayPort input

4

HDMI input

5

VGA input

6

Audio input

7

Audio output

8

USB UP

9

USB downstream

10

USB fast charger/USB downstream

Kensington anti-theft lock

11

6

519

7

8

11

2

2

5

2. Setting up the monitor

3

2

Connect to PC

1. Connect the power cord to the back
of the monitor firmly.

1

2. Turn off your computer and unplug
its power cable.

3. Connect the monitor signal cable to
the video connector on the back of
your computer.

4. Connect USB upstream cable
between monitor and PC for the
touch functionality.

5. Plug the power cord of your
computer and your monitor into a
nearby outlet.

6. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.

3

USB hub

To comply with International energy
standards, the USB hub/ports of this
display are disabled during Sleep and
Power Off modes.

Connected USB devices will not work in
this state.

To permanently put the USB function
in “ON” state, please go to OSD Menu,
then select “USB standby mode”, and
switch it to “ON” state. Somehow if your
monitor reset to factory setting, ensure
to select "USB standby mode" to “ON”
state in OSD Menu.

6

2. Setting up the monitor

4

USB

USB charging

This display has USB ports capable of
standard power output including some
with USB Charging function (identifiable
with power icon

). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.

Some select Philips displays may not
Power or Charge your device when it
enters to “Sleep” mode (White power
LED blinking). In that case, please enter
to OSD Menu and select “USB Standby
Mode”, then, turn the function to “ON”
mode (default=OFF). This will then keep
the USB power and charging functions
active even when the monitor is in sleep
mode.

 

 



<

   



Note

• If you Turn OFF your monitor via the
power switch at any given time, all
the USB ports will power OFF.

• Allows you to enable or disable USB
function during montior standby
mode.

• USB ON/OFF under standby mode
is only available when the USB
upstream cable is unplugged. This
option will be greyed out when the
USB upstream cable plugs in.

Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by the high-speed signal of USB

3.2 devices, which may result in a
decreased efficiency of the radio
transmission. Should this happen,
please try the following methods to
help reduce the effects of interference.

• Try to keep USB2.0 receivers away

from USB3.2 connection port.

• Use a standard USB extension cable

or USB hub to increase the space
between your wireless receiver and
the USB3.2 connection port.

7

2. Setting up the monitor

2.2 Operating the monitor

Description of the control buttons

3

6

7

25

4

Description of the On Screen Display

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature
in all Philips LCD monitors. It allows an
end user to adjust screen performance
or select functions of the monitors
directly through an on-screen
instruction window. A user friendly on
screen display interface is shown as
below:

 











1





Switch monitor’s power
ON and OFF.

Access the OSD menu

.
Confirm the OSD
adjustment.

Adjust the OSD menu.

Adjust the brightness level.

Change the signal input
source.

Return to previous OSD
level.

SmartImage. There are
multiple selections:
EasyRead, Office, Photo,
Movie, Game, Economy,
LowBlue Mode, Off.

Basic and simple instruction on the
control keys

In the OSD shown above, you can press

buttons at the front bezel of the
monitor to move the cursor, and press
OK button to confirm the choice or
change.

8

2. Setting up the monitor

The OSD Menu

Main menu Sub menu

Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.

LowBlue
Mode

Input

Picture

Audio

Color

Language

OSD Setting

USB Settings

Setup

On

O
VGA

HDMI 1.4
DisplayPort

Adaptive Sync

Brightness

Contrast

Sharpness

SmartResponse

SmartContrast

Gamma

Pixel Orbiting

Volume

Stand-Alone
Mute
Audio Source

Color Temperature

sRGB

User Dene

English, Deutsch, Español, Ελληνική, Français, Italiano,
Maryar, Nederlands, Português, Português do Brasil,
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, 简体中文, 繁體中文,日本語,한국어

Horizontal

Vertical

Transparency

OSD Time Out
USB Standby Mode

Auto

Power LED

H.Position

V.Position

Phase

Clock

Resolution
Notication

Reset

Information

1, 2, 3, 4

On, O

0~100

0~100

0~100

O, Fast, Faster, Fastest

On, O

1.8, 2.0, 2.2, 2.4, 2.6

On, O

0~100

On, O
On, O

Audio In, HDMI, DisplayPort

Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K

Red: 0~100

Green: 0~100

Blue: 0~100

0~100

0~100

O, 1, 2, 3, 4

5s, 10s, 20s, 30s, 60s
On, O

0, 1, 2, 3, 4

0~100

0~100

0~100

0~100

On, O

Yes, No

Resolution notification

This monitor is designed for optimal
performance at its native resolution,
1920 x 1080 @ 60 Hz. When the monitor
is powered on at a different resolution,
an alert is displayed on screen: Use
1920 x 1080 @ 60 Hz for best results.

Display of the native resolution alert
can be switched off from Setup in the
OSD (On Screen Display) menu.

Physical Function

Tilt

-5˚

90˚

0˚-70˚

Warning

• To avoid potential screen damage,

such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.

• Do not press the screen while

adjusting the angle of the monitor.
Grasp only the bezel.

9

2. Setting up the monitor

2.3 Remove the Base Assembly
for VESA Mounting

Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.

1. Place the monitor face down on a

smooth surface. Pay attention not
to scratch or damage the screen.
Then use a screwdriver to remove
the screws.

2. Move the stand into position

as shown in picture. Then use a
screwdriver to remove the screws,
and then detach the stand from the
monitor.

Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.

100mm

100mm

0° 90°

-5°

* Display design may differ from those
illustrated.

Warning

• To avoid potential screen damage,

such as panel peeling, ensure that

the monitor does not tilt downward

by more than -5 degrees.

• Do not press the screen while

adjusting the angle of the monitor.

Grasp only the bezel.

10

3. Image Optimization

3. Image Optimization

3.1 SmartImage

What is it?

SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and
sharpness in real time. Whether
you're working with text applications,
displaying images or watching a video,
Philips SmartImage delivers great
optimized monitor performance.

Why do I need it?

You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your monitor viewing
experience.

How does it work?

SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.

How to enable SmartImage?

1. Press to launch the SmartImage
on screen display.

2. Keep pressing to toggle among
EasyRead, Office, Photo, Movie,
Game, Economy, LowBlue Mode,
Off.

3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
confirmation.

There are multiple selections: EasyRead,
Office, Photo, Movie, Game, Economy,
LowBlue Mode, Off.















 



• EasyRead: Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.

• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF
files, scanned articles or other
general office applications.

• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display

11

3. Image Optimization

photos and other images with
outstanding clarity in vibrant colors

- all without artifacts and faded
colors.

• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video
display.

• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.

• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for just
right display of everyday office
applications and lower power
consumption.

• LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time. Developed for wellbeing,
Philips LowBlue Mode setting uses
a smart software technology to
reduce harmful shortwave blue
light.

• Off: No optimization by
SmartImage.

Note

Philips LowBlue mode, mode 2
compliance with TUV Low Blue Light
certification, you can have this mode by
simply press the hotkey , then press

to select LowBlue Mode, see above

SmartImage selection steps.

3.2 SmartContrast

What is it?

Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.

Why do I need it?

You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a
great entertainment experience when
viewing videos or playing games.

12

4.SmoothTouch

4. SmoothTouch

What is it?

This is a display which uses “Projected
capacitive” 10 point touch panel
technology. Used with latest OS like
Windows 10, it offers you groovy
touch gestures like tap, grab, pinch,
rotate, zoom, swipe, etc. Your older
applications come to life, and now you
can fully utilize the new capabilities of
touch based applications. Now you can
view and scroll through finger-touch
directly without using keyboard or
mouse.

How do I use it?

To activate touch functionality, connect
the display with the provided USB cable
to your computer. You can softly touch
the screen surface to interact with the
applications with different gestures
like swipe, tap, pinch, etc. You can use
either single finger touch, or multi-finger
touch upto maximum simultaneous 10
touch points.

Operating System requirements

The touch function works on the
operating systems shown on the below
table.

OS OS Version/Name

Windows Win10 non multi-touch No

Note

Kernel

Touche finger Need Driver

version

• Do not touch the screen with sharp
objects, it may result in damage,
and it is not covered under your
warranty.

• Do not push hard, or rest anything
on the glass surface (if in horizontal
position) as it will damage the
screen and it is not covered under
your warranty. Using the touch
screen with fingers or stylus are
recommended.

• The touch function works only on
OS and applications which support
touch functions, see the table listed
above.

• *Some operating systems require
driver for the touch function. The
driver is available in the CD disk
or you can access them from the
Philips website supporting pages.

or

or

2

USB A-B

1

13

5.Technical Specifications

5. Technical Specifications

Picture/Display

Monitor Panel Type IPS technology
Backlight W-LED
Panel Size 21.5" W (54.6 cm)
Aspect Ratio 16:9
Pixel Pitch 0.24795 (H) mm x 0.24795 (V) mm
Contrast Ratio (typ.)
Optimum Resolution 1920 x 1080 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10 (typ.)
Display Colors 16.7M
Flicker Free YES
Picture Enhancement SmartImage

Vertical Refresh Rate

Horizontal Frequency 30 kHz - 85 kHz
sRGB YES
LowBlue Mode YES
EasyRead YES

SmoothTouch

Touch Technology Self Capacitive
Touch Points 10
Touch method Finger
Touch interface USB
Touch active area 476.06 mm (H) x 267.79 mm (V)
Touch Response time
Operation system Windows 10
Brightness 250 nits (typ)
Ingress Protection NA
Sealability NA

Connectivity

Signal Input/Output

USB

Input Signal Separate Sync, Sync on Green
Audio In/Out PC audio-in, headphone out

Convenience

Built-in speaker 2 W x 2

User Convenience

1000:1

48 Hz - 75 Hz (HDMI/DP)
48 Hz – 60 Hz (VGA)

35 ms

≤

Analog: VGA
Digital: DP1.2, HDMI 1.4

USB UP x 1 (upstream)
USB3.2x3: downstream with x 1 fast charge B.C 1.2
(5V/1.5A)

14

5.Technical Specifications

English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese,

OSD Languages

Polish, Russian, Swedish, Finnish, Turkish, Czech,
Ukranian, Simplified Chinese, Traditional Chinese,

Japanese, Korean
Other Convenience VESA mount (100 x 100 mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8.1/8/7

Stand

Tilt -5 / +90 degree
Folding angle 0 / +70 degree

Power

Consumption

AC Input

Voltage at

100VAC , 60Hz

AC Input
Voltage at
115VAC , 60Hz

AC Input
Voltage at

230VAC, 50Hz
Normal Operation 18.0 W (typ.) 17.9 W (typ.) 17.8 W (typ.)
Sleep (Standby mode) 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
Off mode 0.3 W (typ.) 0.3 W (typ.) 0.3 W (typ.)
Off mode (AC switch) 0 W 0 W 0 W

Heat Dissipation*

Normal Operation

Sleep (Standby mode)

Off mode

AC Input
Voltage at
100VAC , 60Hz

61.43 BTU/hr
(typ.)

1.02 BTU/hr
(typ.)

1.02 BTU/hr
(typ.)

AC Input
Voltage at
115VAC , 60Hz

61.09 BTU/hr
(typ.)

1.02 BTU/hr
(typ.)

1.02 BTU/hr
(typ.)

AC Input

Voltage at

230VAC , 50Hz

60.75 BTU/hr

(typ.)

1.02 BTU/hr

(typ.)

1.02 BTU/hr

(typ.)
Off mode (AC switch) 0 BTU/hr 0 BTU/hr 0 BTU/hr
On Mode (ECO mode) 10.5 W (typ.)

Power LED indicator

On mode: White, Standby/Sleep mode: White
(blinking)

Power Supply Built-in, 100-240V AC, 50-60Hz

Dimensions

Product with stand
(WxHxD)

Product without stand
(WxHxD)

Product with packaging
(WxHxD)

489 x 384 x 227 mm

489 x 294 x 52 mm

585 x 400 x 138 mm

Weight

Product with stand 6.13 kg
Product without stand 2.79 kg
Product with packaging 8.27 kg

15

5.Technical Specifications

Operating Condition

Temperature range
(operation)

Relative humidity
(operation)

Atmospheric pressure
(operation)

Temperature range
(Non-operation)

Relative humidity
(Non-operation)

Atmospheric pressure
(Non-operation)

0°C to 40 °C

20% to 80%

700 to 1060hPa

-20°C to 60°C

10% to 90%

500 to 1060hPa

Environmental and energy

ROHS YES
Packaging 100% recyclable
Specific Substances 100% PVC BFR free housing

Cabinet

Color Black
Finish Texture

Note

1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.

2. *Some operating systems require driver for the touch function. The driver is avail­able in the CD disk or you can access them from the Philips website supporting
pages.

3. In order to comply with international energy standards, power consumptions are
under the PC/Display test mode and the monitor needs to connect with USB up­stream cable.

16

5.Technical Specifications

5.1 Resolution & Preset Modes

Maximum Resolution

1920 x 1080 @ 60 Hz (VGA)
1920 x 1080 @ 75 Hz (HDMI/DP)

Recommended Resolution

1920 x 1080 @ 60 Hz

H. freq

(kHz)

31.47 720 x 400 70.09

31.47 640 x 480 59.94

35.00 640 x 480 66.67

37.86 640 x 480 72.81

37.50 640 x 480 75.00

37.88 800 x 600 60.32

46.88 800 x 600 75.00

48.36 1024 x 768 60.00

60.02 1024 x 768 75.03

44.77 1280 x 720 59.86

63.89 1280 x 1024 60.02

79.98 1280 x 1024 75.03

55.94 1440 x 900 59.89

70.64 1440 x 900 74.98

65.29 1680 x 1050 59.95

67.50 1920 x 1080 60.00

Note
Please notice that your display works
best at native resolution of 1920 x 1080
@ 60Hz. For best display quality,please
follow this resolution recommendation.

Resolution V. freq (Hz)

17

6.Power Management

6. Power Management

If you have VESA DPM compliance
display card or software installed in
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically.
The following table shows the power
consumption and signaling of this
automatic power saving feature:

Power Management Definition

VESA

Mode

Active ON Ye s Ye s

Sleep

(Standby

mode)

Off mode

(AC switch)

Video H-sync V-sync

OFF No No

OFF - - 0 W (typ.) OFF

Power

Used

17.9 W
(typ.)

57.2 W

(max.)

0.3 W
(typ.)

The following setup is used to measure
power consumption on this monitor.

• Native resolution: 1920 x 1080

• Contrast: 50%

• Brightness: 90%

• Color temperature: 6500k with full

white pattern

Note
This data is subject to change without
notice.

LED

Color

White

White

(blink)

18

7.Customer care and warranty

7. Customer care and

Sub pixels

Pixels

warranty

7.1 Philips’ Flat Panel Monitors

Pixel Defect Policy

Philips strives to deliver the highest
quality products. We use some
of the industry's most advanced
manufacturing processes and practice
stringent quality control. However,
pixel or sub pixel defects on the TFT
Monitor panels used in flat panel
monitors are sometimes unavoidable.
No manufacturer can guarantee that
all panels will be free from pixel
defects, but Philips guarantees that
any monitor with an unacceptable
number of defects will be repaired
or replaced under warranty. This
notice explains the different types of
pixel defects and defines acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.

of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations
of lit and dark sub pixels appear as
single pixels of other colors.

Types of Pixel Defects

Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects and
several types of sub pixel defects within
each category.

Bright Dot Defects

Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.

One lit red, green or blue sub pixel.

Pixels and Sub pixels

A pixel, or picture element, is composed
of three sub pixels in the primary colors

Two adjacent lit sub pixels:

- Red + Blue = Purple

- Red + Green = Yellow

- Green + Blue = Cyan (Light Blue)

19

7.Customer care and warranty

Three adjacent lit sub pixels (one white
pixel).

Note

A red or blue bright dot must be
more

than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor
panel in a Philips flat panel monitor
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.

20

7.Customer care and warranty

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >10mm
Total bright dot defects of all types 3

BLACK DOT DEFECTS ACCEPTABLE LEVEL

1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 1
Distance between two black dot defects* >10mm
Total black dot defects of all types 5 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL

Total bright or black dot defects of all types 5 or fewer

Note

1. 1 or 2 adjacent sub pixel defects = 1 dot defect

21

7.Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.

For Warranty Period please refer to Warranty Statement in Important Information
Manual.

For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.

If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.

If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.

Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.

Philips Customer Care Center number listed below.

•

Local Standard

Warranty Period

•

Depend on

different Regions

**

Proof of original purchase and extended warranty purchase required.

Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.

•

Extended Warranty

Period

•

+ 1 Year

•

+ 2 Years

•

+ 3 Years

22

•

Total Warranty Period

•

Local Standard warranty period

+1

•

Local Standard warranty period

+2

•

Local Standard warranty period

+3

8.Troubleshooting & FAQs

8. Troubleshooting &

FAQs

8.1 Troubleshooting

This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.

Common Problems

No Picture (Power LED not lit)

• Make sure the power cord is

plugged into the power outlet and
into the back of the monitor.

• First, ensure that the power button

on the front of the monitor is in the
OFF position, then press it to the
ON position.

No Picture (Power LED is White)

• Make sure the computer is turned

on.

• Make sure the signal cable is

properly connected to your
computer.

• Make sure the monitor cable has

no bent pins on the connect side. If
yes, repair or replace the cable.

• The Energy Saving feature may be

activated

Screen says

• Make sure the computer is turned
on.

AUTO button doesn't function

• The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.

Note

The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

• Do not perform any troubleshooting
steps

• Disconnect the monitor from mains
power source immediately for safety

• Contact with Philips customer
service representative immediately.

Imaging Problems

Image is not centered

• Adjust the image position using
the “Auto” function in OSD Main
Controls.

• Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.

Image vibrates on the screen

• Check that the signal cable is
properly securely connected to the
graphics board or PC.

Vertical flicker appears

Check cable connection

• Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).

• Check to see if the monitor cable
has bent pins.

• Adjust the image using the “Auto”
function in OSD Main Controls.

• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.

23

8.Troubleshooting & FAQs

Horizontal flicker appears

• Adjust the image using the “Auto”
function in OSD Main Controls.

• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.

Image appears blurred, indistinct or too
dark

• Adjust the contrast and brightness
on On-Screen Display.

An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.

• Uninterrupted display of still or
static images over an extended
period may cause "burn-in", also
known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging"
is a well-known phenomenon in
LCD panel technology. In most
cases, the "burn-in" or "after­imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.

• Always activate a moving screen
saver program when you leave your
monitor unattended.

• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.

• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The

damage mentioned above is not
covered under your warranty.

Image appears distorted. Text is fuzzy or
blurred.

• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.

Green, red, blue, dark, and white dots
appears on the screen

• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.

*

The "power on" light is too strong and

is disturbing

• You can adjust “power on” light using
the power LED Setup in OSD main
Controls.

For further assistance, refer to the Service
contact information listed in Important
information manual and contact Philips
customer service representative.

*

Functionality different according to

display.

24

8.Troubleshooting & FAQs

8.2 General FAQs

Q1: When I install my monitor what

should I do if the screen shows
'Cannot display this video
mode'?

Ans.: Recommended resolution for

this monitor: 1920 x 1080 @ 60
Hz.

• Unplug all cables, then connect your
PC to the monitor that you used
previously.

• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 1920 x 1080 pixels.

• Open 'Advanced Properties' and
set the Refresh Rate to 60 Hz, then
click OK.

• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 1920 x 1080 @ 60 Hz.

• Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.

• Turn on your monitor and then turn
on your PC.

Q2: What is the recommended

refresh rate for LCD monitor?

Ans.: Recommended refresh rate in

LCD monitors is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if
that removes the disturbance.

Q3: What are the .inf and .icm files

on the CD-ROM? How do I install
the drivers (.inf and .icm)?

Ans.: These are the driver files for your

monitor. Follow the instructions
in your user manual to install the

drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when
you first install your monitor.
Follow the instructions to insert
the ( companion CD-ROM)
included in this package. Monitor
drivers (.inf and .icm files) will be
installed automatically.

Q4: How do I adjust the resolution?

Ans.: Your video card/graphic driver

and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".

Q5: What if I get lost when I am

making monitor adjustments via
OSD?

Ans.: Simply press the OK button, then

select 'Reset' to recall all of the
original factory settings.

Q6: Is the LCD screen resistant to

scratches?

Ans.: In general it is recommended

that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.

Q7: How should I clean the LCD

surface?

Ans.: For normal cleaning, use a clean,

soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.

25

8.Troubleshooting & FAQs

Q8: Can I change the color setting of

my monitor?

Ans.: Yes, you can change your color

setting through OSD control as
the following procedures.

• Press "OK" to show the OSD (On
Screen Display) menu

• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.

1. Color Temperature: The settings

are Native, 5000K, 6500K,
7500K, 8200K, 9300K and
11500K. With settings in the
5000K range the panel appears
"warm, with a red-white
color tone", while a 11500K
temperature yields "cool,
bluewhite toning".

2. sRGB: This is a standard setting

for ensuring correct exchange of
colors between different device
(e.g. digital cameras, monitors,
printers, scanners, etc).

3. User Define: The user can choose

his/her preference color setting
by adjusting red, green blue
color.

Note

A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.

Q9: Can I connect my LCD monitor to

any PC, workstation or Mac?

Ans.: Yes. All Philips LCD monitors are

fully compatible with standard

PCs, Macs and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.

Q10: Are Philips LCD monitors Plug-

and- Play?

Ans.: Yes, the monitors are Plug-and-

Play compatible with Windows
10/8.1/8/7, Mac OSX.

Q11: What is Image Sticking,

or Image Burn-in, or After
Image, or Ghost Image in LCD
panels?

Ans.: Uninterrupted display of still or

static images over an extended
period may cause "burn-in",
also known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.

Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after­image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.

26

8.Troubleshooting & FAQs

Q12: Why is my Display not showing

sharp text, and is displaying

jagged characters?

Ans.: Your LCD monitor works best at

its native resolution of 1920 x
1080 @ 60 Hz. For best display,
please use this resolution.

Q13: How to unlock/lock my hot key?

Ans.: To lock the OSD, press and hold

the button while the
monitor is off and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the button while the
monitor is off and then press
button to turn the monitor on.

  

  

Q14: Where can I find Important

Information manual mentioned
in EDFU?

Ans.: Important Information manual

can be download on the Philips
website support page.

8.3 SmoothTouch

Q1: Why is the touch function not

available when I touch the
display?

Ans.: Please ensure the supplied USB

cable is connected between
your computer and the display
properly.

Q2: Does the touch function only

exist on the Windows 10 OS?

Ans.: The touch function works only

on OS and applications which
support touch functions.

Q3: Why my touch function is very

slow?

Ans.: The touch function response

is dependent on the speed of
your computer configuration.
For example, your devise
must be either Windows or
Android certified listed on the
specification page to ensure
minimum requirement for touch
function in order to maximize
Touch utility.

Q4: Why my touch response is not

smooth enough?

Ans.: You may need to clean the

glass surface of the display with
proper screen cleaning material
from time to time, as the glass
tends to pick up dirt from your
fingers. Please keep your hands
clean and dry before touching
the screen to ensure fluid touch
operation.

27

2021 © TOP Victory Investments Ltd. All rights reserved.

This product has been manufactured by and is sold under
the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this
product. Philips and the Philips Shield Emblem are regis­tered trademarks of Koninklijke Philips N.V. and are used
under license.

Specications are subject to change without notice.

Version: M122BTSE1WWL