Philips 19S4LSB-27 User Manual

www.philips.com/welcome

EN User manual 1

Customer care and warranty 41

19S4

Troubleshooting & FAQs 46

Table of Contents

1. Important ......................................................... 1

1.1 Safety precautions and maintenance ...............1

1.2 Notational Descriptions .........................................2

1.3 Disposal of product and packing material.... 3

2. Setting up the monitor .................................. 4

2.1 Installation ....................................................................... 4

2.2 Operating the monitor ...........................................6

2.3 Remove base stand and base

(19S4L/19S4LA) .........................................................9

2.4 Remove base stand and base

(19S4LC/19S4LM) .....................................................10

3. Image Optimization........................................ 12

3.1 SmartImage ....................................................................12

3.2 SmartContrast ............................................................. 13

3.3 SmartSaturate ..............................................................14

3.4 SmartSharpness ..........................................................14

3.5 Philips SmartControl Premium ..........................15

3.6 SmartDesktop Guide ...............................................23

4 Technical Specifications ................................. 28

4.1 Resolution & Preset Modes..................................32

5. Power Management .......................................33

5.1 Automatic PowerSaving .......................................... 33

6 Regulatory Information ................................. 34

7 Customer care and warranty ...................... 41

7.1 Philips' Flat Panel Monitors Pixel Defect

Policy ..................................................................................41

7.2 Customer Care & Warranty ................................ 43

8 Troubleshooting & FAQs .............................. 46

8.1 Troubleshooting ..........................................................46

8.2 SmartControl Premium FAQs ............................48

8.3 General FAQs ..............................................................50

1. Important

1. Important

This electronic user’s guide is intended for anyone
who uses the Philips monitor. Take time to read
this user manual before you use your monitor.
It contains important information and notes
regarding operating your monitor.

The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.

1.1 Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures other
than those specified in this documentation may
result in exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.

Operation

Please keep the monitor out of direct sunlight, •
very strong bright lights and away from
any other heat source. Lengthy exposure
to this type of environment may result in
discoloration and damage to the monitor.
Remove any object that could fall into •
ventilation holes or prevent proper cooling of
the monitor’s electronics.
Do not block the ventilation holes on the •
cabinet.
When positioning the monitor, make sure the •
power plug and outlet are easily accessible.
If turning off the monitor by detaching the •
power cable or DC power cord, wait for 6
seconds before attaching the power cable or
DC power cord for normal operation.
Please use approved power cord provided •
by Philips all the time. If your power cord is

missing, please contact with your local service
center. (Please refer to Customer Care
Consumer Information Center)
Do not subject the monitor to severe •
vibration or high impact conditions during
operation.
Do not knock or drop the monitor during •
operation or transportation.

Maintenance

• To protect your monitor from possible
damage, do not put excessive pressure on the
monitor panel. When moving your monitor,
grasp the frame to lift; do not lift the monitor
by placing your hand or fingers on the monitor
panel.
Unplug the monitor if you are not going to •
use it for an extensive period of time.
Unplug the monitor if you need to clean it •
with a slightly damp cloth. The screen may be
wiped with a dry cloth when the power is off.
However, never use organic solvent, such as,
alcohol, or ammonia-based liquids to clean
your monitor.
To avoid the risk of shock or permanent •
damage to the set, do not expose the monitor
to dust, rain, water, or excessive moisture
environment.
If your monitor gets wet, wipe it with dry cloth •
as soon as possible.
If foreign substance or water gets in your •
monitor, please turn the power off immediately
and disconnect the power cord. Then, remove
the foreign substance or water, and send it to
the maintenance center.
Do not store or use the monitor in locations •
exposed to heat, direct sunlight or extreme
cold.
In order to maintain the best performance of •
your monitor and use it for a longer lifetime,
please use the monitor in a location that falls
within the following temperature and humidity
ranges.

o

Temperature: 0-40°C 32-95°F

o

Humidity: 20-80% RH

1

1. Important

Important information for Burn-in/Ghost image

Always activate a moving screen saver •
program when you leave your monitor
unattended. Always activate a periodic screen
refresh application if your monitor will display
unchanging static content. Uninterrupted
display of still or static images over an
extended period may cause “burn in”, also
known as “after-imaging” or “ghost imaging”,
on your screen.
"Burn-in", "after-imaging", or "ghost imaging" •
is a well-known phenomenon in monitor
panel technology. In most cases, the “burned
in” or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time after
the power has been switched off.

Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.

Service

The casing cover should be opened only by •
qualified service personnel.
If there is any need for any document for •
repair or integration, please contact with
your local service center. (please refer to the
chapter of "Consumer Information Center")
For transportation information, please refer to •
"Technical Specifications".
Do not leave your monitor in a car/trunk •
under direct sun light.

1.2 Notational Descriptions

The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions or
warnings. They are used as follows:

Note
This icon indicates important information and tips
that help you make better use of your computer
system.

Caution
This icon indicates information that tells you how
to avoid either potential damage to hardware or
loss of data.

Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.

Note
Consult a service technician if the monitor does
not operate normally, or you are not sure what
procedure to take when the operating instructions
given in this manual have been followed.

2

1. Important

1.3 Disposal of product and packing

material

Waste Electrical and Electronic Equipment­WEEE

This marking on the product or on its packaging
illustrates that, under European Directive 2002/96/
EC governing used electrical and electronic
appliances, this product may not be disposed
of with normal household waste. You are
responsible for disposal of this equipment through
a designated waste electrical and electronic
equipment collection. To determine the locations
for dropping off such waste electrical and
electronic, contact your local government office,
the waste disposal organization that serves your
household or the store at which you purchased
the product.

Taking back/Recycling Information for Customers

Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization's product, service
and activities.

From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives and
recycling programs whenever possible, preferably
in cooperation with competitors, which recycle
all materials (products and related packaging
material) in accordance with all Environmental
Laws and taking back program with the contractor
company.

Your display is manufactured with high quality
materials and components which can be recycled
and reused.

To learn more about our recycling program
please visit http://www.philips.com/sites/
philipsglobal/about/sustainability/ourenvironment/
productrecyclingservices.page.

Your new monitor contains materials that can be
recycled and reused. Specialized companies can
recycle your product to increase the amount of
reusable materials and to minimize the amount to
be disposed of.

All redundant packing material has been omitted.
We have done our utmost to make the packaging
easily separable into mono materials.

Please find out about the local regulations on how
to dispose of your old monitor and packing from
your sales representative.

3

2. Setting up the monito

r

)

2. Setting up the monitor

19S4LC/19S4LM

Register your product and get support at

www.philips.com/welcome

19S4

2.1 Installation

Package contents

19S4L/19S4LA

VGA (optional)

Register your product and get support at

www.philips.com/welcome

Quick

Start

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19S4L

Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.

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4

2. Setting up the monito

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Install base stand (19S4L/19S4LA)

Install base stand (19S4LC/19S4LM)

1. Place the monitor face down on soft and
smooth surface taking care to avoid scratching
or damaging the screen.

2. Hold the monitor base stand with both hands
and firmly insert the base stand into the base
column.

(1) Gently attach the base to the base

column until the latch locks the base.

(2) Use your fingers to tighten the screw

located at the bottom of the base, and
secure the base to the column tightly.

1. Place the monitor face down on soft and
smooth surface taking care to avoid scratching
or damaging the screen.

2. Snap in the base in the VESA mount area.

3. Hold the monitor base stand with both hands

and firmly insert the base stand into the base
column.

(1) Gently attach the base to the base column

until the latch locks the base.

(2) Use your fingers to tighten the screw

located at the bottom of the base, and
secure the base to the column tightly.

5

2. Setting up the monito

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Connecting to your PC

Kensington anti-theft lock
VGA input
DVI-D input
Audio input (19S4LA/19S4LM)
AC power input

Connect to PC

2.2 Operating the monitor

Front view product description

3

5 4

6

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2

1

1. Connect the power cord to the back of

the monitor firmly.

2. Turn off your computer and unplug its

power cable.

3. Connect the monitor signal cable to the

video connector on the back of your
computer.

4. Connect the PC audio cable to the audio

connector on the back of your computer.

5. Plug the power cord of your computer
and your monitor into a nearby outlet.

6. Turn on your computer and monitor. If

the monitor displays an image, installation
is complete.

3

5 4

6

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2

1

Switch monitor’s power on and
off.

Access the OSD menu

.

Adjust the OSD menu.
Dim down up to 50% of

brightness level by one touch.

Adjust the brightness level.

Adjust volume of the display

Return to previous OSD level.
SmartImage. There are 6 modes

to be selected: Office, Photo,
Movie, Game, Economy and Off.

6

2. Setting up the monito

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K

Description of the On Screen Display

The OSD Menu

What is On-Screen Display (OSD)?

On-Screen Display (OSD) is a feature in all Philips
monitors. It allows an end user to adjust screen
performance or select functions of the monitors
directly through an on-screen instruction window.
A user friendly on screen display interface is
shown as below:

19S4LA/19S4LM

19S4L/19S4LC

Below is an overall view of the structure of the
On-Screen Display. You can use this as a reference
when you want to work your way around the
different adjustments later on.

Input

Picture

Audio (available for selective models)

Color

Language

OSD Settings

Setup

VGA

DVI (available for selective models)

Brightness

Contrast

SmartContrast

Gamma

Stand Alone

Mute

Color Temp.

sRGB

User Define

English,Español, Français, Deutsch, Italiano,

Português, Русский,

Horizontal

Vertical

Transparency

OSD Time out

Auto

Power LED

H. Position

V. Position

Phase

Clock

Resolution Notification

Reset

Information

0~100

0~100

On, Off

1.8, 2.0, 2.2, 2.4, 2.6

On, Off

On, Off

5000K, 6500K, 7500K, 8200K, 9300K, 11500

Red: 0~100

Green: 0~100

Blue: 0~100

⇷⚭ྃ࿄

0~100

0~100

Off, 1, 2, 3, 4

5, 10, 20, 30, 60

0, 1, 2, 3, 4

0~100

0~100

0~100

0~100

On, Off

Yes, No

Basic and simple instruction on the control keys

In the OSD shown above users can press
buttons at the front bezel of the monitor to move
the cursor, OK to confirm the choice or change.

7

2. Setting up the monito

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Resolution notification

This monitor is designed for optimal performance
at its native resolution, 1280×1024@60Hz.
When the monitor is powered on at a different
resolution, an alert is displayed on screen: Use
1280×1024@60Hz for best results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On Screen
Display) menu.

Physical Function

Tilt

20

-5

Height adjustment (19S4LC/19S4LM)

110mm

Pivot (19S4LC/19S4LM)

0˚

Swivel (19S4LC/19S4LM)

-65˚

90˚

+65˚

8

2. Setting up the monito

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2.3 Remove base stand and base
(19S4L/

19S4LA)

Remove the base stand

Before you start disassembling the monitor base,
please follow the instructions below to avoid
damage or injury.

1. Place the monitor face down on a smooth
surface, taking care to avoid scratching or
damaging the screen.

2. Detach the base stand away from the base

column by:

(1) Use your fingers to loosen the screw

located at the bottom of the base.

(2) Gently move up-and-down to release the

latch that locks the base and pull the base
away from the base column.

Remove the base

Condition:

For VESA standard mounting applications

•

Remove the 4 screws and then remove the base
from the monitor.

Note

This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.

100mm

100mm

9

2. Setting up the monito

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2.4 Remove base stand and base
(19S4LC/19S4LM)

Remove the base stand

Before you start disassembling the monitor base,
please follow the instructions below to avoid
damage or injury.

1. Place the monitor face down on a smooth
surface, taking care to avoid scratching or
damaging the screen.

2. Detach the base stand away from the base

column by:

(1) Use your fingers to loosen the screw

located at the bottom of the base.

(2) Gently move up-and-down to release the

latch that locks the base and pull the base
away from the base column.

Remove the base

Condition:

For VESA standard mounting applications

•

1. Extend the monitor base to its maximum
height.

2. Place the monitor face down on a smooth
surface, taking care to avoid scratching or
damaging the screen. Then lift the monitor
stand.

3. While keeping the release button pressed, tilt

the base and slide it out.

10

2. Setting up the monito

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Note

This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.

100mm

100mm

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3. Image Optimization

3. Image Optimization

3.1 SmartImage

What is it?

SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and sharpness
in real time. Whether you're working with text
applications, displaying images or watching a
video, Philips SmartImage delivers great optimized
monitor performance.

How to enable SmartImage?

Why do I need it?

You want a monitor that delivers optimized display
all your favorite types of content, SmartImage
software dynamically adjust brightness, contrast,
color and sharpness in real time to enhance your
monitor viewing experience.

How does it work?

SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in real
time with the press of a single button.

1. Press to launch the SmartImage on screen

display;

2. Keep pressing to toggle between Office,

Photo, Movie, Game, Economy and Off;

3. The SmartImage on screen display will remain

on screen for 5 seconds or you can also
press”OK” to make confirmation.

4. When SmartImage is enabled, the sRGB

scheme is disabled automatically. To use sRGB
you need to disable SmartImage with the
button at the front bezel of your monitor.

Except using
press

buttons to choose and press “OK” to

confirm selection and close the SmartImage OSD.

key to scroll down, you can also

12

3. Image Optimization

There are six modes to be selected: Office, Photo,
Movie, Game, Economy and Off.

• Office: Enhances text and dampens brightness
to increase readability and reduce eye strain.
This mode significantly enhances readability
and productivity when you're working with
spreadsheets, PDF files, scanned articles or
other general office applications.

• Photo: This profile combines color saturation,
dynamic contrast and sharpness enhancement
to display photos and other images with
outstanding clarity in vibrant colors - all
without artifacts and faded colors.

• Movie: Ramped up luminance, deepened
color saturation, dynamic contrast and razor
sharpness displays every details in darker
areas of your videos without color washout in
brighter areas maintaining a dynamic natural
values for the ultimate video display

• Game: Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this profile
delivers the best gaming experience for
gamers.

• Economy: Under this profile, brightness,
contrast are adjusted and backlighting fine­tuned for just right display of everyday office
applications and lower power consumption.

• Off: No optimization by SmartImage.

3.2 SmartContrast

What is it?

Unique technology that dynamically analyzes
displayed content and automatically optimizes a
monitor's contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up backlighting
for clearer, crisper and brighter images or dimming
backlighting for clear display of images on dark
backgrounds.

Why do I need it?

You want the very best visual clarity and viewing
comfort for every type of content. SmartContrast
dynamically controls contrast and adjusts
backlighting for clear, crisp, bright gaming and
video images or displays clear, readable text for
office work. By reducing your monitor's power
consumption, you save on energy costs and
extend the lifetime of your monitor.

How does it work?

When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.

13

3. Image Optimization

3.3 SmartSaturate

What is it?

Smart technology that controls color saturation,
the degree to which one on screen color is
blended in neighboring colors, to deliver rich and
vibrant images for more entertainment fun when
you are viewing videos.

Why do I need it?

You want rich, vibrant images for more
entertainment fun when viewing photos or
videos.

How does it work?

SmartSaturate dynamically controls color
saturation, the degree to which on-screen color
is blended in neighboring colors, to deliver rich,
vibrant display for more entertainment fun when
you are viewing images or videos in your display's
Movie or Game mode. It is turned off for top
quality display of office application and in the
Economy mode to reduce power consumption.

3.4 SmartSharpness

What is it?

Smart technology that enhances sharpness when
you need it for ultimate display performance and
more entertainment fun when you are viewing
videos or photos.

Why do I need it?

You want the ultimate in sharpness for more
entertainment fun when viewing photos or videos.

How does it work?

Smart technology enhances sharpness when you
need it for ultimate display performance and more
entertainment fun when you are viewing videos or
photos in the Movie or Game mode. It is turned
off for top quality display of office applications
and in the Economy mode to reduce power
consumptions.

14

3. Image Optimization

3.5 Philips SmartControl Premium

The new SmartControl Premium software
by Phillips allows you to control your monitor
via an easy to use on-screen graphic interface.
Complicated adjustments are a thing of the past as
this user friendly software guides you through fine­tuning resolution, Color calibration, Clock/Phase
adjustments, RGB White point adjustment, etc.

Equipped with latest technology in core algorithm
for fast processing and response, this Windows
7 compliant eye catching animated Icon based
software is ready to enhance your experience
with Philips monitors!

Installation

• Follow the instruction and complete the
installation.

• You can launch after installation is completed.

• If you want to launch later, you can either click
the shortcut on desktop or toolbar.

First launch -Wizard

• The first time after installation of SmartControl
Premium, it will automatically go to Wizard for
first time launch.

• The wizard will guide you through adjustment
your monitor performance step by step.

• You can go to Plug-in menu to launch wizard
later on as well.

• You can adjust more options without wizard
by Standard pane.

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