Philips 166V3LAB/00, 166V3LSB/97, 166V3LSB/57, 166V3LSB/55, 166V3LSB/94 User Manual

...
www.philips.com/welcome
166V3L
EN User manual 1
Customer care and warranty 26 Troubleshooting & FAQs 31
Table of Contents
1. Important ................................................1
1.2 Notational Descriptions.............................2
1.3 Disposal of product and packing
material ................................................................3
2. Setting up the monitor.........................4
2.1 Installation...........................................................4
2.2 Operating the monitor ...............................5
2.3 Remove Base Stand and Base.................7
3. Image Optimization...............................9
3.1 SmartContrast.................................................9
3.2 Philips SmartControl Lite..........................9
4. Technical Specifications......................16
4.1 Resolution & Preset Modes...................19
5. Power Management ............................20
6. Regulatory Information......................21
7. Customer care and warrant .............26
7.1 Philips’ Flat Panel Monitors Pixel
Defect Policy..................................................26
7.2 Customer Care & Warranty.................28
8. Troubleshooting & FAQs...................31
8.1 Troubleshooting ...........................................31
8.2 General FAQs ...............................................32
1
1
. Important
1. Important
This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.
1.1 Safety precautions and mainte­nance
Warnings
Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Operation
 Please Keep the monitor out of direct
sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
 Remove any object that could fall into
ventilation holes or prevent proper cooling of the monitor’s electronics.
 Do not block the ventilation holes on the
cabinet.
 When positioning the monitor, make sure
the power plug and outlet are easily ac­cessible.
 If turning off the monitor by detaching the
power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
 Please use approved power cord provided
by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center)
 Do not subject the monitor to severe
vibration or high impact conditions during operation.
 Do not knock or drop the monitor during
operation or transportation.
Maintenance
 To protect your monitor from possible
damage, do not put excessive pressure on the LCD panel. When moving your moni­tor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
 Unplug the monitor if you are not going to
use it for an extensive period of time.
 Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
 To avoid the risk of shock or permanent
damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
 If your monitor gets wet, wipe it with dry
cloth as soon as possible.
 If foreign substance or water gets in your
monitor, please turn the power off immedi­ately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
 Do not store or use the monitor in loca-
tions exposed to heat, direct sunlight or extreme cold.
 In order to maintain the best performance
of your monitor and use it for a longer life­time, please use the monitor in a location that falls within the following temperature and humidity ranges.
2
1
. Important
 Temperature: 0-40°C 32-95°F
 Humidity: 20-80% RH
 IMPORTANT: Always activate a moving
screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen. "Burn-in", "after-imaging", or "ghost imag­ing" is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.
Warning
Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Service
 The casing cover should be opened only
by qualified service personnel.
 If there is any need for any document for
repair or integration, please contact with your local service center. (please refer to the chapter of "Consumer Information Center")
 For transportation information, please
refer to "Technical Specifications".
 Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:
Note
This icon indicates important information and tips that help you make better use of your computer system.
Caution
This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
Warning
This icon indicates the potential for bodily harm and tells you how to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.
3
1
. Important
1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment­WEEE
This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
Recycling Information for Customers
Your display is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit www.philips.com/about/sustainability/ recycling.
4
2. Setting up the monito
r
2. Setting up the monitor
2.1 Installation
Package contents
VGA (optional)
DVI (optional)
Audio cable (optional)
Register your product and get support at
www.philips.com/welcome
166V3LA
Quick
Start
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SmartControl software Monitor drivers
Install base stand
1. Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen.
2. Attach the base column with the monitor until it clicks into position.
3. Hold the monitor base stand with both hands and firmly insert the base stand into the base column.
5
2. Setting up the monito
r
Connecting to your PC
5
AC power input VGA input DVI-D input (available for selected models) Audio input (available for selected models) Kensington anti-theft lock
Connect to PC
1. Connect the power cord to the back of the monitor firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
2.2 Operating the monitor
Front view product description
Model 166V3LA:
5
62347
Model 166V3L:
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62347
Switch monitor’s power ON and OFF
.
Access the OSD menu
.
Confirm the OSD adjustment. Return to previous OSD level. Adjust the brightness level. Adjust the OSD menu.
Adjust the speaker volume.
Change display format.
Automatically adjust the monitor.
6
2. Setting up the monito
r
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:
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Basic and simple instruction on the control keys
In the OSD shown above, you can press
buttons at the front bezel of the monitor to move the cursor, and press OK button to confirm the choice or change.
The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
Main menu Sub menu
Picture
Wide Screen, 4:3
0~100
0~100
Picture Format
Brightness
Contrast
OSD Settings
0~100
0~100
Off, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
Horizontal
Vertical
Transparency
OSD Time Out
Setup
0~100
On, Off
Yes, No
0~100
0~100
0~100
H. Position
Auto
V. Position
Phase
Clock
Resolution Notification
Reset
Information
Language
English Español, Français, Deutsch, Italiano,
Português,
Русский
৿࿒፩ၭĭ
Türkçe
Color
6500K, 9300K
Red: 0~100
Green: 0~100
Blue: 0~100
Color Temperature
sRGB
User Define
Audio
On, Off
On, Off
Stand-Alone
Mute
(available for selective models)
(available for selective models)
VGA
DVI
Input
On, Off
SmartContrast
7
2. Setting up the monito
r
Resolution notification
This monitor is designed for optimal performance at its native resolution, 1366 × 768 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1366 × 768 @ 60 Hz for best results.
Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
Physical Function
Tilt
2.3 Remove Base Stand and Base
Remove the Base Stand
Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.
1. Place the monitor face down on a smooth surface, taking care to avoid scratching or damaging the screen.
2. Press the locking clips to detach the base stand away from the base column.
1
3. Press the release button to detach the base column.
2
8
2. Setting up the monito
r
Remove the base
1. You may use a flathead screwdriver to stick into two release hols on the hinge cover, and gently pry the hinge cover to have it removed.
2. Remove 4 screws and then remove the base from the monitor.
9
3. Image Optimizatio
n
3. Image Optimization
3.1 SmartContrast
What is it?
A unique technology that dynamically analyzes displayed content and automatically optimizes an LCD monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.
3.2 Philips SmartControl Lite
The new SmartControl Lite software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through fine­tuning resolution, Color calibration,
Clock/Phase
adjustments, RGB White point adjustment, etc.
Equipped with latest technology in core algorithm for fast processing and response, this Windows 7 compliant eye catching animated
Icon based software is ready to enhance your experience with Philips monitors!
Installation
v Follow the instruction and complete the
installation.
v You can launch after installation is
completed.
v If you want to launch later, you can either
click the shortcut on desktop or toolbar.
First launch -Wizard
v The first time after installation of
SmartControl Lite, it will automatically go to Wizard for first time launch.
v The wizard will guide you through adjusting
your monitor performance step by step.
v You can go to Plug-in menu to launch
wizard later on as well.
v You can adjust more options without
wizard by Standard pane.
10
3. Image Optimizatio
n
Start with Standard pane:
Adjust menu:
v Adjust Menu allow you to adjust Brightness,
Contrast, Focus, Position and Resolution.
v You can follow the instruction and do the
adjustment.
v Cancel prompts user if you want to cancel
installation.
11
3. Image Optimizatio
n
Color menu:
v Color Menu allow you to adjust RGB, Black
Level, White Point, and Color Calibration.
v You can follow the instruction and do the
adjustment.
v Refer to below table for sub-menu item
base on your input.
v Example for Color Calibration:
12
3. Image Optimizatio
n
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration sequence.
3. Quick View loads the before/after images.
4. To return to Color home pane, click the Cancel button.
5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
6. Must have patent info in calibration screen.
First color Calibration Screen:
v Previous button is disabled until the second
color screen.
v Next goes to the succeeding target
(6-targets).
v Final next goes File>Presets pane. v Cancel closes the UI and returns to the
plug in page.
Options>Preferences - Will only be active when selecting Preferences from the drop­down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
v Displays current preference settings. v A checked box enables the feature. The
check box is a toggle.
v Enable Context Menu on desktop is
checked (On) by default. Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right-click context menu. Disabled removes SmartControl Lite from the right click context menu.
v Enable Task Tray icon is checked (On) by
default. Enable context menu shows the task tray menu for SmartControl Lite. A right click on the task tray icon displays the menu options for Help, Technical Support, Check for Upgrade, About, and Exit. When Enable task tray menu is disabled, the task tray icon will only display EXIT.
v Run at Startup is checked (On) by default.
When disabled, SmartControl Lite will not launch at start or be in the task tray. The only way to launch SmartControl Lite is either from the desktop short cut or from the program file. Any preset set to run
13
3. Image Optimizatio
n
at startup will not load when this box is unchecked (Disabled).
v Enable transparency mode (Windows 7,
Vista, XP). Default is 0% Opaque.
Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Lite tabs are not available.
v Display the Source instruction pane and
current input source setting.
v On single input displays, this pane will not
be visible.
Options>Audio - Will only be active when selecting Audio from the drop-down Options menu.
On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available.
Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
14
3. Image Optimizatio
n
Help>Version - Will only be active when selecting Version from the drop- down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
Context Sensitive menu
The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible.
The Context Menu has three entries:
v SmartControl Lite - When selected the
About Screen is displayed.
v Select Preset - Provides a hierarchical
menu of saved presets for immediate use. A check mark shows the currently selected preset. Factory Preset can also be called from the drop down menu.
v Tune Display - Opens the SmartControl
Lite control panel.
Task Tray Menu Enabled
The task tray menu can be displayed by right­clicking on the SmartControl Lite icon from the task tray. Left Click will launch the application.
The task tray has five entries:
v Help - Access to User Manual file: Open
User Manual file using the default browser window.
v Technical Support - displays the tech
support page.
v Check for Update - takes the user to PDI
Landing and checks the user’s version against the most current available.
v About - Displays detailed reference
information: product version, release
information, and product name. v Exit - Close SmartControl Lite. To run SmartControl Lite again either select
SmartControl Lite from Program menu, double­click the desktop PC icon or restart the system.
15
3. Image Optimizatio
n
Task Tray Menu Disabled
When the Task Tray is disabled in the preference folder, only the EXIT selection is available. To completely remove SmartControl Lite from the task tray, disable Run at Startup in Options>Preferences.
16
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4. Technical Specifications
Picture/Display
Monitor Panel Type TFT-LCD Backlight LED Panel Size 15.6" W (39.6cm) Aspect Ratio 16:9 Pixel Pitch
0.252 x 0.252 mm Brightness 200 cd/m² SmartContrast 10,000,000:1 Contrast Ratio (typ.) 500:1 Response Time (typ.) 8ms Optimum Resolution 1366 x 768 @ 60Hz Viewing Angle 90° (H) / 50° (V) @ C/R > 10 Display Colors 262K Vertical Refresh Rate 56Hz - 63Hz Horizontal Frequency 30kHz - 60kHz sRGB YES
Connectivity
Signal Input DVI (digital), VGA (Analog) Input Signal Separate Sync, Sync on Green
Convenience
User Convenience
166V3LA: 166V3L:
OSD Languages
English, French, German, Spanish, Italian, Russian,
Simplified Chinese, Portuguese, Turkish Other Convenience Kensington Lock Plug & Play Compatibility DDC/CI, sRGB, Windows 7/Vista/XP, Mac OSX, Linux
Stand
Tilt -5 / +20
166V3LA:
Power
On Mode 8.9W (typ.), 10.7W (max.)
Energy Consumption (EnergyStar 5.0 test method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/-3Hz
AC Input Voltage at 115VAC +/-5VAC, 60Hz +/-3Hz
AC Input Voltage at 230VAC +/-5VAC,
50Hz +/-3Hz Normal Operation (typ.) 7.85W 7.8W 7.87W Sleep (Standby) 0.5W 0.5W 0.5W Off 0.5W 0.5W 0.5W
Heat Dissipation*
AC Input Voltage at 100VAC +/-5VAC, 50Hz +/-3Hz
AC Input Voltage at 115VAC +/-5VAC, 60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz Normal Operation 26.79 BTU/hr 26.62 BTU/hr 26.86 BTU/hr
17
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Sleep (Standby) 1.706 BTU/hr 1.706 BTU/hr 1.706 BTU/hr Off 1.706 BTU/hr 1.706 BTU/hr 1.706 BTU/hr
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply Built-in, 100-240VAC, 50-60Hz
166V3L:
Power
On Mode 9.10W (typ.), 9.52W (max.)
Energy Consumption (EnergyStar 5.0 test method)
AC Input Voltage at 100VAC +/-5VAC, 50Hz +/-3Hz
AC Input Voltage at 115VAC +/-5VAC, 60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz Normal Operation (typ.) 7.5W 7.49W 7.72W Sleep (Standby) 0.5W 0.5W 0.5W Off 0.5W 0.5W 0.5W
Heat Dissipation*
AC Input Voltage at 100VAC +/-5VAC, 50Hz +/-3Hz
AC Input Voltage at 115VAC +/-5VAC, 60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz Normal Operation 25.6 BTU/hr 25.56 BTU/hr 26.35 BTU/hr Sleep (Standby) 1.706 BTU/hr 1.706 BTU/hr 1.706 BTU/hr Off 1.706 BTU/hr 1.706 BTU/hr 1.706 BTU/hr
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply Built-in, 100-240VAC, 50-60Hz
Dimension
Product with stand (WxHxD) 318.12 x 392 x 173.99 mm Product without stand
(WxHxD)
241.69 x 392 x 41.1 mm
Weight
Product with stand 1.66kg Product without stand 1.52kg Product with packaging 2.14kg
Operating Condition
Temperature range (operation) 0°C to 40 °C Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity 20% to 80%
Altitude
Operation: + 12,000ft (3,658m) Non-operation: + 40,000ft (12,192m)
MTBF 30,000hrs
Environmental
ROHS YES EPEAT Silver (www.epeat.net) Packaging 100% recyclable
18
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Compliance and standards
Regulatory Approvals
CE Mark, FCC Class B, GOAST, SEMKO, UL/cUL, BSMI, ISO9241-307
Cabinet
Color Black Finish Glossy/Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country.
2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
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4.1 Resolution & Preset Modes
Maximum Resolution
1366 x 768 @ 60 Hz (analog input) 1366 x 768 @ 60 Hz (digital input)
Recommended Resolution
1366 x 768 @ 60 Hz (digital input)
H. freq (kHz) Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
37.88 800 x 600 60.32
48.36 1024 x 768 60.00
47.71 1366x 768 59.79
Note
Please notice that your display works best at native resolution of 1366 x 768 @ 60Hz. For best display quality,please follow this resolution recommendation.
20
5
. Power Managemen
t
5. Power Management
If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature:
166V3LA:
Power Management Definition
VESA Mode
Video H-sync V-sync Power Used LED Color
Active ON Yes Yes 8.9W (typ.) White
Sleep
(Standby)
OFF No No < 0.5W (typ.)
White (blink)
Switch Off OFF - - < 0.5W (typ.) OFF
166V3L:
Power Management Definition
VESA
Mode
Video H-sync V-sync Power Used LED Color
Active ON Yes Yes 9.10W (typ.) White
Sleep
(Standby)
OFF No No < 0.5W (typ.)
White (blink)
Switch Off OFF - - < 0.5W (typ.) OFF
The following setup is used to measure power consumption on this monitor.
v Native resolution: 1366 x 768 v Contrast: 50% v Brightness: 200 nits v Color temperature: 6500k with full white
pattern
Note
This data is subject to change without notice.
21
6. Regulatory Infomatio
n
6. Regulatory Information
Lead-free Product
Lead free display promotes environmentally sound recovery and disposal of waste from electrical
and electronic equipment. Toxic substances like Lead has been eliminated and compliance with European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle.
EPEAT
(www.epeat.net)
“The EPEAT (Electronic Product Environmental Assessment Tool) program
evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA.
EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products.”
Benefits of EPEAT
Reduce use of primary materials Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S requirement that all registered products meet ENERGY STAR’s energy efficiency specifications, means that these products will consume less energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following standards
v EN60950-1:2006 (Safety requirement of
Information Technology Equipment).
v EN55022:2006 (Radio Disturbance
requirement of Information Technology Equipment).
v EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information Technology Equipment).
v EN61000-3-2:2006 (Limits for Harmonic
Current Emission).
v EN61000-3-3:1995+A1:2001+A2:2005
(Limitation of Voltage Fluctuation and Flicker) following provisions of directives applicable.
v 2006/95/EC (Low Voltage Directive). v 2004/108/EC (EMC Directive). v 2005/32/EC (EuP Directive, EC No.
1275/2008 mplementing Directive for Standby and Off mode power consumption) and is produced by a manufacturing organization on ISO9000 level.
The product also comply with the following standards
v ISO9241-307:2008 (Ergonomic
requirement, Analysis and compliance test methods for electronic visual displays).
22
6. Regulatory Infomatio
n
Energy Star Declaration
(www.energystar.gov)
As an ENERGY STAR
®
Partner, we have determined that this product meets the ENERGY STAR
®
guidelines for energy efficiency.
Note
We recommend you switch off the monitor when it is not in use for a long time.
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna. v Increase the separation between the
equipment and receiver.
v Connect the equipment into an outlet on
a circuit different from that to which the receiver is connected.
v Consult the dealer or an experienced
radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked with FCC Logo,
United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
CET appareil produit, utilise et peut émettre des hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer des interférences nuisibles aux communications radio.
23
6. Regulatory Infomatio
n
Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes:
v Réorienter ou déplacer l’antenne de
réception.
v Augmenter la distance entre l’équipement
et le récepteur.
v Brancher l’équipement sur un autre circuit
que celui utilisé par le récepteur.
v Demander l’aide du marchand ou d’un
technicien chevronné en radio/télévision. Toutes modifications n'ayant pas reçu
l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
EN 55022 Compliance (Czech Republic Only)
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.
24
6. Regulatory Infomatio
n
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage
,,,i$EVGHU5ÜQWJHQYHURUGQXQJHUIâOOWVLQG
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge). Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
25
6. Regulatory Infomatio
n
China RoHS
The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.
ʳ㩾অࠌشཚૻʳ
ڼ䰬兘ཚૻʻԼڣʼʿ䶣՗ஒ䣈঴խܶڶ ڶڶ୭凝ࢨցైڇإൄࠌش㦕ٙ Հլ㢸䦡س؆ࢨડ䦣ʿʳ䶣՗ஒ䣈঴ش㡬 ࠌش具䶣՗ஒ䣈঴լ㢸㢑㩾ቼທګ䢘ૹ ۆࢨ㢑ࠡԳߪΕʳ凗䣈ທګ䢘ૹ䮦୭ཚ ૻΗ
π䬙㥯䶣ᕴ䶣՗䣈঴ڃگ㢊෻ጥ෻㦕ࠏρ༼قࢤ 円ࣔ
䢠Աޓړچ䤤䵋֗অ䮍چ෺Δ㣞ش㡬լ٦Ꮑ૞ڼ 䣈঴ࢨ䣈঴㥣ࡎ伡ַ㦍Δ冉ᙅښ㧺୮䬙㥯䶣ᕴ䶣 ՗䣈঴ڃگ㢊෻ઌ䤤৳億Δ㰒ٌࠡ伲㣞چࠠ ڶ㧺୮儶ױڃگ㢊෻凹凝ᩈ೸劓۩ڃگ㢊 ෻Ζ
26
7
. Customer care and warrant
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7. Customer care and warrant
7.1 Philips’ Flat Panel Monitors Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel).
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7
. Customer care and warrant
y
Note
A red or blue bright dot must be more
than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels (one white pixel) 0 Distance between two bright dot defects* >15mm Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects* >15mm Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and
compliance test methods for electronic visual displays)
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7.2 Customer Care & Warranty
For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.
Contact Information for WESTERN EUROPE region:
Country ASC Consumer care number Price
Germany Siemens I&S +49 01803 386 853
0.09 United Kingdom Invec Scotland +44 0207 949 0069 Local call tariff Ireland Invec Scotland +353 01 601 1161 Local call tariff Spain Eatsa Spain +34 902 888 785
0.10 Finland A-novo +358 09 2290 1908 Local call tariff France A-novo +33 082161 1658
0.09 Greece Allman Hellas +30 00800 3122 1223 Free of charge Italy A-novo +39 840 320 041
0.08 Netherlands E Care +31 0900 0400 063
0.10 Denmark A-novo +45 3525 8761 Local call tariff Norway A-novo +47 2270 8250 Local call tariff Sweden A-novo +46 08 632 0016 Local call tariff Poland Zolter +48 0223491505 Local call tariff Austria Siemens I&S +43 0810 000206
0.07 Belgium E Care +32 078 250851
0.06 Luxembourg E Care +352 26 84 30 00 Local call tariff Portugal Eatsa Spain +351 2 1359 1440 Local call tariff Switzerland A-novo +41 02 2310 2116 Local call tariff
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Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center ASC Consumer care number
Belarus NA IBA +375 17 217 3386 Bulgaria NA LAN Service +359 2 960 2360 Croatia NA Renoprom +385 1 333 0974 Estonia NA FUJITSU +372 6519900 Latvia NA “ServiceNet LV” Ltd. +371 7460399 Lithuania NA UAB "Servicenet" +370 7400088 Romania NA Blue Ridge Intl. +40 21 2101969 Serbia &
Montenegro
NA Kim Tec d.o.o. +381 11 20 70 684
Slovenia NA PC H.and +386 1 530 08 24
Ukraine
NA Comel +380 562320045 NA Topaz-Service Company +38 044 245 73 31
Russia
NA CPS +7 (495) 645 6746 (for repair)
NA CEEE Partners +7 (495) 645 3010 (for sales) Slovakia NA Datalan Service +421 2 49207155 Turkey NA Techpro +90 212 444 4 832 Czech Rep. NA Asupport 800 100 697
Hungary
NA Serware +36 1 2426331
NA Profi Service +36 1 814 8080
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil
Vermont
0800-7254101
Argentina 0800 3330 856
Contact Information for China:
China Consumer care number : 4008 800 008
Contact Information for NORTH AMERICA :
Country Call center ASC Consumer care number
U.S.A. TOS Teleplan (877) 835-1838 Canada Supercom Supercom (800)479-6696
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Contact Information for APMEA region:
Country Call center ASC Consumer care number
Australia NA AGOS NETWORK PTY LTD 1300 360 386 New Zealand NA Visual Group Ltd. 0800 657447 Hong Kong /
Macau
NA Smart Pixels Technology Ltd.
Hong Kong:Tel: +852 2619 9639 Macau:Tel: (853)-0800-987
India NA REDINGTON INDIA LTD
Tel: 1 800 425 6396 SMS: PHILIPS to 56677
Indonesia NA PT. Gadingsari elektronika Prima
Tel: 62 21 75909053, 75909056, 7511530
South Korea NA PCS One Korea Ltd. 080-600-6600
Malaysia NA
After Market Solutions (CE) Sdn Bhd
603 7953 3370
Pakistan NA Philips Consumer Service (9221) 2737411-16
Singapore NA
Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center)
(65) 6882 3999
Taiwan
PCCW Teleservices Taiwan
FETEC.CO 0800-231-099
Thailand NA Axis Computer System Co., Ltd. (662) 934-5498 South Africa NA Sylvara Technologies Pty Ltd 086 0000 888 United Arab
Emirates
NA AL SHAHD COMPUTER L.L.C 00971 4 2276525
Israel NA Eastronics LTD 1-800-567000
Vietnam NA
FPT Service Informatic Company Ltd.
+84 8 38248007 Ho Chi Minh City +84 5113.562666 Danang City +84 5113.562666 Can tho Province
Philippines NA Glee Electronics, Inc.
(02) 633-4533 to 34, (02) 637-6559 to 60
Sri Lanka NA
no distributor and/or service provider currently
Bangladesh NA
Distributor: Computer Source Ltd (warranty buy-out)
880-2-9141747, 9127592 880-2-8128848 / 52
Nepal NA
Distributor: Syakar Co. Ltd (warranty buy-out)
977-1-4222395
Cambodia NA
Distributor: Neat Technology Pte Ltd (Singapore) (warranty buy-out)
855-023-999992
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8. Troubleshooting & FAQs
8.1 Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.
Common Problems
No Picture (Power LED not lit)
v Make sure the power cord is plugged into
the power outlet and into the back of the monitor.
v First, ensure that the power button on the
front of the monitor is in the OFF position, then press it to the ON position.
No Picture (Power LED is White)
v Make sure the computer is turned on. v Make sure the signal cable is properly
connected to your computer.
v Make sure the monitor cable has no bent
pins on the connect side. If yes, repair or replace the cable.
v The Energy Saving feature may be activated
Screen says
Attention
Check cable connection
v Make sure the monitor cable is properly
connected to your computer. (Also refer to the Quick Start Guide).
v Check to see if the monitor cable has bent
pins.
v Make sure the computer is turned on.
AUTO button doesn't function
v The auto function is applicable only in
VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments via the OSD menu.
Note
The Auto Function is not applicable in DVI­Digital mode as it is not necessary.
Visible signs of smoke or sparks
v Do not perform any troubleshooting steps v Disconnect the monitor from mains power
source immediately for safety
v Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered
v Adjust the image position using the “Auto”
function in OSD Main Controls.
v Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Image vibrates on the screen
v Check that the signal cable is properly
securely connected to the graphics board or PC.
Vertical flicker appears
v Adjust the image using the “Auto” function
in OSD Main Controls.
v Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Horizontal flicker appears
v Adjust the image using the “Auto” function
in OSD Main Controls.
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8
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v Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
Image appears blurred, indistinct or too dark
v Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.
v Uninterrupted display of still or static
images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn­in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
v Always activate a moving screen saver
program when you leave your monitor unattended.
v Always activate a periodic screen refresh
application if your LCD monitor will display unchanging static content.
v Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Image appears distorted. Text is fuzzy or blurred.
v Set the PC’s display resolution to the same
mode as monitor’s recommended screen native resolution.
Green, red, blue, dark, and white dots appears on the screen
v The remaining dots are normal
characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.
The "power on" light is too strong and is disturbing
v You can adjust “power on” light using the
power LED Setup in OSD main Controls.
For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.
8.2 General FAQs
Q1: When I install my monitor what should
I do if the screen shows 'Cannot display this video mode'?
Ans.:
Recommended resolution for this
monitor: 1366 x 768 @ 60 Hz.
v Unplug all cables, then connect your PC to
the monitor that you used previously.
v In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1366 x 768 pixels.
v Open 'Advanced Properties' and set the
Refresh Rate to 60 Hz, then click OK.
v Restart your computer and repeat step 2
and 3 to verify that your PC is set at 1366 x 768 @ 60 Hz.
v Shut down your computer, disconnect your
old monitor and reconnect your Philips LCD monitor.
v Turn on your monitor and then turn on
your PC.
Q2: What is the recommended refresh rate
for LCD monitor?
Ans.:
Recommended refresh rate in LCD
monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers (.inf and .icm)?
Ans.:
These are the driver files for your
monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor
33
8
. Troubleshooting & FAQ
s
drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed automatically.
Q4: How do I adjust the resolution? Ans.:
Your video card/graphic driver and
monitor together determine the available resolutions. You can select the desired resolution under Windows
®
Control
Panel with the "Display properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.:
Simply press the OK button, then select
'Reset' to recall all of the original factory settings.
Q6: Is the LCD screen resistant to scratches? Ans.:
In general it is recommended that the
panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.
Q7: How should I clean the LCD surface? Ans.:
For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following procedures,
v Press "OK" to show the OSD (On Screen
Display) menu
v Press "Down Arrow" to select the option
"Color" then press "OK" to enter color setting, there are three settings as below.
1. Color Temperature; The two settings are 6500K and 9300K. With settings in the 6500K range the panel appears
"warm, with a red-white color tone", while a 9300K temperature yields "cool, bluewhite toning".
2. sRGB; this is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc)
3. User Define; the user can choose his/ her preference color setting by adjusting red, green blue color.
Note
A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to any
PC, workstation or Mac?
Ans.:
Yes. All Philips LCD monitors are fully
compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.
Q10: Are Philips LCD monitors Plug-and-
Play?
Ans.:
Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP/NT, Mac OSX, Linux
Q11: What is Image Sticking, or Image Burn-in,
or After Image, or Ghost Image in LCD panels?
Ans.:
Uninterrupted display of still or static
images over an extended period may cause "burn in", also known as "after­imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost
34
8
. Troubleshooting & FAQ
s
imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.
Warning
Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Q12: Why is my Display not showing sharp
text,
and is displaying jagged characters?
Ans.: Your LCD monitor works best at its
native resolution of 1366 x 768 @ 60 Hz. For best display, please use this resolution.
2011 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: M3166V1T
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