Safety Precautions and Maintenance • Troubleshooting • Regulatory Information • Other
Related Information
Safety precautions and maintenance
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WARNING: Use of controls, adjustments, or procedures other
than those specified in this documentation may result in
exposure to shock, electrical hazards, and/or mechanical
hazards.
Read and follow these instructions when connecting and using your computer monitor:
z Disconnect the monitor from the power supply if the monitor is not to be used for an
extended period of time.
z Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The
back cover should only be removed by qualified service personnel.
z Do not place objects on top of the monitor cabinet, objects could fall into vents or cover
them and prevent proper cooling of the monitor's electronic devices.
z To avoid the risk of shock or permanent damage to the set, do not expose the monitor to
rain or excessive moisture.
z Do not use alcohol or ammonia-based liquid to clean the monitor. If necessary, clean with
a slightly damp cloth. Disconnect the monitor from the power supply before cleaning.
z When positioning the monitor, make sure the power plug and outlet are easily accessible.
z When using the monitor, please make sure to install the swivel base for safety concert.
Consult a service technician if the monitor does not operate normally when operating instructions
of this manual are followed.
About This Electronic User's Manual
About This Guide • Other Documents You May Need • Notational Descriptions
About This Guide
This electronic user's guide is intended for anyone who uses the Philips Color Monitor. It describes
the monitor's features, setup, operation and all other information, which is the same exact
information described in our printed version.
The sections are as follows:
● Safety and Troubleshooting Information provides tips and solutions for common problems,
and other related information you may need.
● About This Electronic User's Manual gives overview of what information are included as well
as notation icon descriptions and other documentation you can refer to.
● Product Information gives an overview of the monitor's features and as well as the technical
specifications for this monitor.
● Installing Your Monitor describes the initial setup process and gives an overview of how to
use the monitor.
● On Screen Display provides information on adjusting the settings on your monitor.
● Customer Care and Warranty is a list of worldwide Philips consumer information centers
along with the help desk phone numbers and information on the applicable warranty of your
product.
● Glossary provides more information for technical terms.
● Download allows users to install the entire manual on their hard drive.
● Frequently Asked Questionsprovides answers to commonly asked questions.
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Other Documents You May Need
In addition to this Electronic User's Guide, you may need to refer to the following documentation:
●Philips Color Monitor Quick Start Guide which summarizes the steps for setting up the
monitor. This is included with this product.
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Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in
italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: This icon indicates important information and tips that help you make
better use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either
potential damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how
to avoid the problem.
SMART HELP: This icon indicates helpful information when adjusting the On
Screen Display of your monitor.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such
cases, the specific presentation of the warning is mandated by regulatory authority.
All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or
broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V.
z 19-inch (18.0" VIS) Real Flat color monitor with exce lle nt front of screen performance for use
with MACs and PCs
z Autoscan covers horizontal frequencies up to 86 kHz offering a maximum resolution of 1600 x
1200 with flicker free display of 1600 x 1200 at up to 65 Hz
z Real Flat High Contrast CRT with high-resolution 0.25 mm dot pitch (0.21 hdp)
z sRGB for true on screen color representation.
z FCC, CE (in selected countries only) and ISO9241, ISO14001 certified
Regulation
TCO'03
TCO'03
Color
Silver/Black
Black
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Lead-free product
Philips eliminated toxic substances like lead from its displays. Lead-free display helps protect your
health and promotes environmentally sound recovery and disposal of waste from electrical and
electronic equipment. Philips complies with the European Community stringent RoHS Directive
mandating restrictions on hazardous substances in electrical and electronic equipment. With Philips,
you can be confident that your display device does not harm the environment.
Technical Specifications*
CRT
• Size and deflection 19 inch / 46 cm ; 90° deflection angle
• Dot pitch / Grille pitch0.25 mm
• Horizontal pitch0.21 mm
• Tube type
• PhosphorP22
Shadow mask, Real Flat, high contrast, high
brightness, anti-static, anti reflection
• Recommended display area14.0" x 10.4" / 355 x 265 mm
SCANNING
• Horizontal scanning30 - 86 KHz
• Vertical scanning50 - 160 Hz
VIDEO
• Video dot rate180 MHz
• Input impedance
- Video75 ohm
- Sync4.7 kOhm
• Input signal levels0.7 Vpp
• Sync input signal
• Sync polaritiesPositive and negative
Separate sync
WHITE COLOR TEMPERATURE
Chromaticity CIE coordinates:
• at 9300 degrees Kx = 0.283 / y = 0.297
• at 6500 degrees Kx = 0.313 / y = 0.329
• at 5500 degrees Kx = 0.332 / y = 0.347
sRGB
sRGB is a standard for ensuring correct exchange of colors between different devices (e.g.
digital cameras, monitors, printers, scanners, etc.)
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB
compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are
calibrated and you can rely on the correctness of the colors shown on your screen.
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a
predefined setting as well as the color gamut. Therefore it is important to select the sRGB setting
in the monitor's OSD.
To do so, open the OSD by pressing the OK button on the front of your monitor. Use the down
button to go to Color temperature and press OK again. Then move the down button to go to
sRGB and press OK again.
Exit this OSD.
After this, please don't change the brightness or contrast setting of your monitor. If you change
either of these, the monitor will exit the sRGB mode and go to a color temperature setting of
6500K.
* These information are subject to change without notice.
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Automatic Power Saving
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can
automatically reduce its power consumption when not in use. And if an input from a keyboard, mouse or
other input device is detected, the monitor will automatically "wake up". The following table shows the
power consumption and signaling of this automatic power saving features:
VESA's Mode
Active
Sleep
Switch Off
Power Management Definition
Video
ON
OFF
OFF
H-sync V-sync Power Used
Yes
No
Yes
No
-- --
Typical 70W
< 2W
< 2W
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Physical Specifications
• Dimensions17.3" x 16.6" x 17.9" / 439 x 422.5 x 457mm
• Weight22.9 kg
Power
Saving (%)
0 %
99%
99%
LED color
Green
Flashing
Green
Off
• Power supply100-240 VAC, 60-50Hz
• Temperature
(operating)
• Temperature (storage) -25° to + 60°C / -13° to +140°F
• Relative humidity
(storage)
* Resolution 1024 x 768, standard size, contrast max., brightness 50%, 9300°, full white pattern.
* These information are subject to change without notice.
Pin Assignment
The 15-pin D-sub connector (male) of the signal cable (IBM systems):
0° to 40°C / 32° to 104°F
5% to 95%
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Pin
Assignment
No.
1 Red video input
2 Green video input10Sync ground
3 Blue video input11Ground
4 Ground12Serial data line (SDA)
5 Self test13H. Sync
6 Red video ground14V. Sync
7 Green video ground15Data clock line (SCL)
8 Blue video ground
Pin
Assignment
No.
+5V (Supply from PC for
9
DDC circuit)
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Views
Follow the links to see various views of the monitor and its components.
Front View
Rear View
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Installing your Monitor
Front View • Rear View
Front View
Power button switches your monitor on.
OK button which when pressed will take you to the OSD controls
High Brightness hotkey.
Contrast hotkey. When the "-" button is pressed, the adjustment
controls for the CONTRAST will show up.
Brightness hotkey. When the "+" button is pressed, the
adjustment controls for BRIGHTNESS will show up.
"-" and "+" buttons, are used for adjusting the OSD of your
monitor.
Rear View
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Power in - attach power cable here.
1.
Video In - this is a cable which is already attached to your monitor. Connect
2.
the other end of the cable to your PC.
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On-Screen Display
Description of the On-Screen Display • The OSD Tree • The OSD Controls
Description of the On Screen Display
What is the On-Screen Display?
This is a feature in all Philips monitors which allows an end-user to adjust screen performance of
monitors directly through an on-screen instruction window. The user interface provides userfriendliness and ease-of-use when operating the monitor.
Basic and simple instruction on the control keys.
On the front controls of your monitor, once you press the
(OSD) Main Controls window will pop up and you can now start making adjustments to your
monitor's various features. Use the to make your adjustments within.
button, the On Screen Display
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The OSD Tree
Below is an overall view of the structure of the On-Screen Display. You can use this as reference
when you want to later on work your way around the different adjustments.
Your monitor may not include all the items in the OSD tree shown below.
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Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA TO READ THE WARRANTY COVERED:
WESTERN EUROPE:
Austria • Belgium • Cyprus • Denmark • France • Germany • Greece •
Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden •
Switzerland • Spain • United Kingdom
1. What does the "Designed for Windows" logo signify?
The "Designed for Windows" logo means your Philips monitor fulfills the requirements and
recommendations of the PC9x (97, 98, or 99) System Design Guide and passes stringent WHQL
tests.
2. What is TCO?
TCO is a Swedish abbreviation for the Swedish Confederation of Professional
Employees.
3. What is MPR?
MPR is a Swedish abbreviation for the Swedish National Board of Measurement
and Testing.
4. What are the differences between MPRII, TCO92, TCO95, TCO99 and
TCO'03?
In the general hierarchy of standards, TCO'03/TCO99 is the highest level of
certification. Next is TCO95, which is "better" than TCO92, which, in turn, is better
than MPRII. Below, we compare the standards in each category.
-TCO 92 Phase out: June 30, 2000
-TCO 95 Will be end December 31, 2003
Emissions:
MPRII: Set low emission rules for visual displays.
TCO92: Imposed more stringent standards than MPRII.
TCO95: Further toughened TCO92 rules.
TCO99: Delineated even more severe standards and test procedures than
TCO95.
TCO'03: Same as TCO99 standard + Testing uncertainty.
Safety:
MPRII: No requirement.
TCO92/95/99/03: All set requirements.
Energy Saving:
MPRII: No requirement.
TCO92: Standby mode < 30W, Off mode < 8W
TCO95: Standby mode < 30W, Off mode < 8W
TCO99: Standby mode < 15W, Off mode < 5W
TCO'03:Standby mode < 15W, Off mode < 5W
Visual Ergonomics:
MPRII: No requirement.
TCO92: No requirement.
TCO95: Set ergonomic rules including minimum contrast level, flicker and jitter.
TCO99: Tightened TCO95 rules.
TCO'03: Tighten TCO99 rule for CRT and new requirement of screen color for
TFT LCD Monitors.
Ecology:
MPRII: No requirement.
TCO92: No requirement.
TCO95: Set general ecological standards including recycling preparation,
environmental policy and environmental certification.
TCO99: Further tightened TCO95 norms.
TCO'03:Require the recycling information to users.
5. How do I enable the energy saving function?
Go to 'My Computer' and select 'Control Panel' followed by 'Monitor Control.'
Select "All default selection' and choose your Philips monitor model from the
default driver list. Plug and Play will automatically enable the EPA tick box for
you. In DOS or Windows 3.1, you must first make sure your PC supports power
saving.
6. What is refresh rate?
"Refresh rate" describes the number of times an entire screen is vertically scanned each second.
In other words: If a monitor's refresh rate is 85 Hz, its screen is refreshed - or vertically scanned 85 times per second. A higher the refresh rate means better image stability and less flicker. A high
refresh rate helps users who work long hours in front of a monitor avoid eye fatigue and stress. To
change the refresh rate, go into "Start/Settings / Control Pannel / Display / Properties /
Setting/Advance/Adaptor" Windows settings of the computer, the monitor will automatically adjust
itself to the video card.
A
A
7. Why does the picture on the screen appear to flicker?
low refresh rate or electrical interference typically causes flickering in the picture. Possible
solutions include the following:
z Verify that the proper drivers are installed for your video card
z Make sure that all electrical devices (such as mobile phones) are at least
1m from the monitor
z Place the monitor in another physical location away from electrical
interference
z Adjust the refresh rate to 75hz or higher.
8. How do I adjust my monitor's resolution?
vailable resolutions are determined by the capabilities of your video card and graphic driver.
Under Windows '95, you may select the desired available resolution through the 'Display
properties/Settings' menu.
9. How can I adjust the size, position and rotation of my screen?
Depending on the model you own, you can use your CustoMax Software, On
Screen Display (OSD) or control knobs located on the monitor.
10. What if I get lost when making monitor adjustments?
Simply press OK button then select "Reset to factory settings" to restore all
settings.
11 . The Main Menu displays OSD MAIN MENU LOCKED . Pressing the
front control panels hasno effect. How can I unlock this function?
Press and hold the OSD menu key for about 15 seconds until picture displays
"OSD MAIN MENU UNLOCKED"
12. My screen shows NO SYNC INPUT , how can I get rid of this?
Check the following for possible solutions:
z Bent pins on the video cable
z Make sure the computer is turned on
z Ensure the VGA Cable is properly connected
z Video card may be not a VESA standard (try the monitor with another
computer)
13. Why does my monitor display "Out of Range"?
The video card installed in your computer may be too high for the monitor 's specifications. Please
contact your computer manufacturer for details on how to lower resolution for your operating
system.
14. What is Moire? Why does my monitor have this wavy phenomenon?
Moire is a natural effect or phenomenon of CRT that has the appearance of a
wavy pattern, which is repetitive and superimposed on the screen as ripple
images. These are a few suggestions to help reduce or minimize the effects:
Some monitors have a Moire cancellation feature, activate it to the on
z
position or adjust the Moire cancellation function via the OSD on the
monitor.
z Change resolution to the recommended standard for the specific monitor
size.
z Change Window viewing pattern/scheme to a pattern where the Moire is
less visible.
z Change horizontal and vertical size to optimize the reduction of the Moire
effect.
15. My monitor appears to be missing one or more colors. How do I correct
this?
z If the OSD menu is also missing a color, please contact service for details
z Set color temperature to 9300 color coordination
Check the video cable for any bent pins
z
z Video card could be defective (try the monitor with another computer).
16. When I degauss my monitor, it makes a loud noise. Is this normal?
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to
make a relatively loud noise. Please be aware that many models will not degauss
more than once within any given time period (up to 30 minutes). This is due to
A
the unit having a temperature sensitive resistor. While the unit is degaussing, the
resistor increases in value with heat and once it reaches a certain temperature,
the resistance will rise and prevent voltage from reaching the degaussing coil.
This is what stops the degausser, and this device's resistance will decrease as it
cools back off, enabling the degauss function to operate again. This is an
intentional design and is an industry standard, not just for Philips monitors. Please
be aware that not all models in the Philips range has this manual degauss
function. Some models are built with an auto degauss feature which automatically
degausses the monitor when it is switched on.
17. How do I adjust the picture on the screen?
Please perform the following to correct the picture image:
z Reset your monitor via the OSD menu
z Adjust the Horz (width) and/or Vert size (height) in the OSD
Change monitor timing to work at the recommended resolution
z
18. The edge of the picture on the screen appears to be distorted. How can
I correct this?
Please perform the following to correct the picture image:
z A magnetic or electrical interference typically causes poor geometry in the
picture. Place the monitor in a different physical location
Reset the monitor to the factory preset via the OSD menu
z
z Access the Geometry Menu in the OSD of the Monitor and perform the
necessary adjustments
Change the monitor timing to the recommended resolution
z
19. The picture appears too dim. How can I correct this?
djust Brightness and/or Contrast via the monitor 's OSD.
under Advanced Controls in the monitor 's OSD. Most computers require it to be
set at 0.7V.
Please review the following for possible solutions:
z If the OSD menu is also dim, please contact service for repair
Reset the monitor via the OSD menu
z
z Change the color temperature settings to 9300 color coordination via the
OSD menu
Set the Contrast to maximum level (100) and Brightness to middle level (50)
z
Video card could be defective (try the monitor with another computer)
20. How can I increase the color display of my monitor?
The amount of video memory your video card holds determines the amount of colors that can be
displayed on your computer screen. To get the most out of your video card, you will need to either
install the latest drivers onto your computer or upgrade the video cards memory. Please check
with your computer or video card manufacturer for further details.
21. Why is there no picture on my monitor?
z Check the wall socket for power. Verify that there is power by connecting
another product.
z Ensure the power cable is correctly attached to both the wall socket and the
monitor.
z Check that the power button is switched on.
z Unplug the monitor for approx. 1 minute and plug it in again. Switch the
monitor back on.
22. Why is there no picture on my monitor even though the power LED is flashing green?
z Reboot your computer while holding the Ctrl key on your computer. If you
see any picture during the boot procedure, please verify the settings of your
video card (for Windows go to Control Panel and select Display).
Check that the video cable is not damaged, bent or that any of the pins in
z
the connector are damaged (please be aware that some VGA connectors
have one missing pin). If damaged, replace with a new cable.
z Check that the cable is attached correctly to the computer.
z Press any key on the keyboard to wake-up the computer from power saving
mode.
23. Why is there no picture on my monitor even though the power LED is
green?
z Verify the Contrast and Brightness setting of the monitor. First press and
hold the (-) button to increase Contrast and then press and hold the (+)
button to increase Brightness. These buttons are located on the front of
your monitor.
z Try and repeat step 22 above.
24. Why does the picture disappear after I press the on/off button quickly?
This is a unique Philips feature designed to preserve the life of your monitor. Please allow 5
seconds between powering off and on your monitor, your picture will then be restored.
Glossary
ABCDEF G HI J K LMNOP Q RSTUV W X Y Z
A
Autoscan
A microprocessor-based feature of Philips Brilliance monitors is able to detect automatically
horizontal and vertical frequencies of input signals with those of the installed video card. An
autoscan monitor can thus operat e wit h a wid e range of video cards. MultiSync, a registered
trademark of NEC, provides a similar function.
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C
CE Mark
CE mark is displayed on products per EMC and LV ( low Voltage Device ) directives in
compliance with European Community safety, EMI and EMS requirements and is compulsory on
products for sale in the European Community.
Color temperature
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin)
of a black body radiating with the same dominant frequency as the source.
Most Philips monitors offer the possibility of setting the color temperature to any desired value.
Contrast
The ratio between the brightness of the brightest and darkest parts of a picture. The darkest part
of a picture is set by the brightness of the unexcited phosphor, which is governed by the degree
with which ambient light is reflected. Contrast is therefore reduced in conditions of high ambient
light levels. Black Matrix tubes reflect less ambient light so exhibit higher contrast than other
tubes.
Convergence error
Bean misalignment causing one or more of the three beams passing through the wrong aperture
in the shadow mask and striking a phosphor dot in the wrong triad.
Convergence error is expressed in mm often at two well-defined points on the screen, designated
A, B (see figure ). Also known as misconvergen ce .
Points where convergence error is specified
.
CRT
Cathode-ray tube - the general term for all tubes in which one or more electron beams emitted by
a cathode are periodically scanned across a phosphor screen by means of deflection circuitry. A
special form of the cathode-ray tube is the TV and monitor picture tube.
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D
DDC (Display Data Channel)
DDC is a communication channel for displays and computers. The DDC feature allows the
monitor controller to be automatically configured to make optimal use of the display without
manual user interaction. DDC is implemented as part of the new Plug & Play approach
introduced into the PC market to increase user friendliness.
The three levels developed for Plug & play are: (1) DDC1, monitor send data to the PC; (2)
DDC2B, PC can request information from monitor; and (3) DDC2Bi which is a two-way
communication - monitor can be addressed and PC or graphics board can give commands to
monitor.
DDC 1/2B
See DDC.
DDC 2Bi
See DDC.
Degaussing
The procedure of demagnetizing the shadow mask and associated metal parts of a picture tube
at switch-on to minimize picture distortion. This is usually accomplished by means of a special
degaussing coil through which a decaying alternating current is passed to generate an alternating
magnetic field that gradually decays to demagnetize the tube. Some monitors offer a manual
degaussing facility that can be activated at any time.
Digital control
Microprocessor-based digital control of picture parameters and video modes for complete control
of picture settings and modes and instant recall of all settings at the push of a button. This is a
very advanced feature that allows the user to switch to any required mode at any instant without
having to spend time readjusting the picture. It is currently available in most Philips monitors.
Dot pitch
The shortest distance between two phosphor dots of the same color on the screen. The smaller
the dot pitch, the better the resolution of the monitor.
Dot rate
Frequency in MHz of the dot clock. It is a measure of the speed with which data is transferred
between the video card and subsequent processing circuitry.
Also known as video dot rate.
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E
Electromagnetic radiation standards
International standards set to limit electromagnetic emissions from monitors. There are currently
two important standards both derived from regulations originally laid down by Swedish
authorities.
MPR-II
The standard originally proposed by the Swedish National Board of Measurement and Testing. It
set maximum levels of electromagnetic radiation emitted by monitors, and has now been adopted
as a world standard. MPR-II defines maximum permitted electrostatic, magnetic and electric field
levels measured at a distance of 50 cm from the center of the monitor (see table).
TCO
In 1991, the Swedish Tjänstemannens Central Organization (TCO, Swedish confederation of
Professional Employees ) set a standard even more severe than MPR-II, especially for
alternating electric fields (AEF). The TCO standard is more severe since not only are the
permitted field levels reduced compared with MPR-II, but the measuring distance is also reduced
(see table).
Electromagnetic radiation standards
EMI (Electrical Magnetic Interference)
The electrical and/or magnetic radiation coming from the working electrical or electronic
equipment.
EMS (Electrical Magnetic Sustainment)
The ability of electrical or electronic equipment to function properly in the environment with
electrical and/or magnetic interference.
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F
Flicker
Very rapid variations in picture intensity caused by the finite time required for the electron beam
to scan a picture onto the screen. Two kinds of flicker occur: line flicker caused by the electron
beam scanning-in each line of the pic tu re; an d frame flicker (or field flicker if the picture is
interlaced) caused by the frame repetition rate of 50 frames/second. Frame flicker is noticeable
with GUI and DTP software (which have a light background), and can be very disturbing,
especially for those who work regularly with displays - contributing to eye strain, headaches,
visual blurring, stress, etc. The problem can, however, be eliminated by increasing the refresh
rate (number of frames/second) of the monitor to a value above around 70 Hz. Sensitivity to
flicker appears to diminish with increasing age.
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H
Hertz
The unit of frequency named after the physicist Heinrich Hertz (1857-1894). 1 hertz (Hz) is equal
to 1 cycle/second.
Horizontal dot pitch
See Dot pitch.
Horizontal scanning frequency
Also called line frequency and expressed in kHz, it is the number of video lines written on the
screen every second (from left to right). The higher the horizontal scanning frequency, the better
the resolution (i.e., the higher the resolution and/or the higher the refresh rate).
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I
INF File
INF file (Information File)
Information (INF) files store information in a specific format. The set-up functions retrieve
information from the INF file to use when performing installation operations. Examples of the type
of information stored in an INF file include INI and registry changes, file names, and locations of
the source files on source media.
L
Linearity
The degree to measure the actual location of a pixel on the screen corresponds with its intended
location. ( see figure )
Line frequency
See Horizontal scanning frequency.
Low-emission monitor
A monitor that complies with international standards on radiation.
See Electromagnetic radiation standards.
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