Philips 107H User Manual

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electronic user's manual

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Safety & Troubleshooting

Safety Precautions and MaintenanceTroubleshootingRegulatory InformationOther Related Information
Safety precautions and maintenance
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
Disconnect the monitor from the power supply if the monitor is not to be used for an
extended period of time.
Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The
back cover should only be removed by qualified service personnel.
Do not place objects on top of the monitor cabinet, objects could fall into vents or cover them
and prevent proper cooling of the monitor's electronic devices.
To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain
or excessive moisture.
Do not use alcohol or ammonia-based liquid to clean the monitor. If necessary, clean with a
slightly damp cloth. Disconnect the monitor from the power supply before cleaning.
When positioning the monitor, make sure the power plug and outlet are easily accessible.
Consult a service technician if the monitor does not operate normally when operating instructions of this manual are followed.
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About This Electronic User's Manual

About This Electronic User's Manual
About This GuideOther Documents You May NeedNotational Descriptions
About This Guide
This electronic user's guide is intended for anyone who uses the Philips Color Monitor. It describes the monitor's features, setup, operation and all other information, which is the same exact information described in our printed version.
The sections are as follows:
Safety and Troubleshooting Information provides tips and solutions for common problems,
and other related information you may need.
About This Electronic User's Manual gives overview of what information are included as well
as notation icon descriptions and other documentation you can refer to.
Product Information gives an overview of the monitor's features and as well as the technical
specifications for this monitor.
Installing Your Monitor describes the initial setup process and gives an overview of how to
use the monitor.
On Screen Display provides information on adjusting the settings on your monitor.
Customer Care and Warranty is a list of worldwide Philips consumer information centers
along with the help desk phone numbers and information on the applicable warranty of your product.
Glossary provides more information for technical terms.
Download allows users to install the entire manual on their hard drive.
Frequently Asked Questions provides answers to commonly asked questions.
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Other Documents You May Need
In addition to this Electronic User's Guide, you may need to refer to the following documentation:
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About This Electronic User's Manual
Philips Color Monitor Quick Start Guide which summarizes the steps for setting up the
monitor. This is included with this product.
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Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: This icon indicates important information and tips that help you make better use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem.
SMART HELP: This icon indicates helpful information when adjusting the On Screen Display of your monitor.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.
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About This Electronic User's Manual
©2005 Koninklijke Philips Electronics N.V.
All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V.
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107H Product Information

Product Information
Product FeaturesLead-free product Technical SpecificationsAutomatic Power Saving Physical SpecificationPin AssignmentProduct Views
Product Features
Model Regulation Color
107H62 MPRII Silver/White
107H6
17-inch (16.0" VIS) color monitor with excellent front of screen performance for use with MACs
and PCs
Autoscan covers horizontal frequencies up to 71 kHz offering a maximum resolution of 1280 x
1024 with flicker free display of 1024 x 768 at up to 89 Hz
.
Real Flat High Contrast CRT with high-resolution 0.25 mm dot pitch (0.21 hdp).
Large screen display in a small footprint: 17-inch conventional monitor with maximum depth of
only 424 mm/16.7"
sRGB for true on screen color representation.
FCC, CE (in selected countries only) and ISO9241, ISO14001 certified
High Bright hot key delivers 4 suitable brightness instantly for text, internet, game and
multimedia.
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Lead-free product
Philips eliminated toxic substances like lead from its displays. Lead-free display helps protect your health and promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment. Philips complies with the European Community stringent RoHS Directive mandating restrictions on hazardous substances in electrical and electronic equipment. With Philips,
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107H Product Information
you can be confident that your display device does not harm the environment.
Technical Specifications*
CRT
• Size and deflection 17 inch / 41 cm ; 90° deflection angle
• Dot pitch 0.25 mm
• Horizontal pitch 0.21 mm
• Tube type
Shadow mask, real flat, high contrast, anti-glare, anti-static, anti-reflection
• Phosphor P22
• Recommended display area 12.0" x 9.0" / 306 x 230 mm
• Maximum display area 12.8" x 9.6" / 325 x 244 mm
SCANNING
• Horizontal scanning 30 - 71 KHz
• Vertical scanning 50-160 Hz
VIDEO
• Video dot rate 120 MHz
• Input impedance
- Video 75 ohm
- Sync 4.7 kOhm
• Input signal levels 0.7 Vpp
• Sync input signal Separate sync
• Sync polarities Positive and negative
WHITE COLOR TEMPERATURE
Chromaticity CIE coordinates:
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107H Product Information
• at 9300 degrees K x = 0.283 / y = 0.297
• at 6500 degrees K x = 0.313 / y = 0.329
• at sRGB x = 0.313 / y = 0.329
PRESET MODES
720 x 400 @ 70 Hz
640 x 480 @ 60 Hz
640 x 480 @ 85 Hz
800 x 600 @ 75 Hz
800 x 600 @ 85 Hz
1024 x 768 @ 75 Hz
1024 x 768 @ 85 Hz
1280 x 1024 @ 60 Hz
sRGB
sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital cameras, monitors, printers, scanners, etc.)
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a predefined setting as well as the color gamut. Therefore it is important to select the sRGB setting in the monitor's OSD.
To do so, open the OSD by pressing the OK button on the front of your monitor. Use the down button to go to Color temperature and press OK again. Then move the down button to go to
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107H Product Information
sRGB and press OK again.
Exit this OSD.
After this, please don't change the brightness or contrast setting of your monitor. If you change either of these, the monitor will exit the sRGB mode and go to a color temperature setting of 6500K.
* These information are subject to change without notice.
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Automatic Power Saving
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. And if an input from a keyboard, mouse or other input device is detected, the monitor will automatically "wake up". The following table shows the power consumption and signaling of this automatic power saving features:
Power Management Definition
VESA's
Mode
Video H-sync V-sync Power Used Power Saving (%) LED color
Active
ON
Yes Yes Typical 68 W 0 % Green
Sleep
OFF
No No < 1W 99%
Flashing
Green
Switch Off OFF
--
-- < 1W 99%
Off
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107H Product Information
Physical Specifications
• Dimensions
15.6" x 15.1" x 16.7" / 397 x 383 x 424 mm (including base)
15.6" x 13.1" x 16.7" / 397 x 333 x 424 mm (excluding base)
• Weight 15.0 kg
• Power supply
100-240 VAC, 60-50Hz (Please refer to rating label)
• Temperature (operating) 0° to 40°C / 32° to 104°F
• Temperature (storage) -25° to +65°C / -13° to +149°F
• Relative humidity(storage) 5% to 95%
* Resolution 1280 x 1024, standard size, contrast max., brightness 50%, 9300°, full white pattern.
* These information are subject to change without notice.
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Pin Assignment
The 15-pin D-sub connector (male) of the signal cable (IBM systems):
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107H Product Information
Pin
No.
Assignment
Pin
No.
Assignment
1 Red video input 9 +5V DDC supply 2 Green video input 10 Logic ground
3 Blue video input 11
Identical output - connected to pin 10
4
Identical output - connected to pin 10
12 Serial data line (SDA)
5 Ground 13 H. Sync / H+V 6 Red video ground 14 V. Sync (VCLK for DDC) 7 Green video ground 15 Data clock line (SCL) 8 Blue video ground
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Views
Follow the links to see various views of the monitor and its components.
Front View
Rear View
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Installing your Monitor

Installing your Monitor
Front ViewRear View
Front View
1 Power button switches your monitor on.
2
OK button which when pressed will take you to the OSD controls
3
Contrast hotkey. When the "-" button is pressed, the adjustment controls for the CONTRAST will show up.
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Installing your Monitor
4
Brightness hotkey. When the "+" button is pressed, the adjustment controls for BRIGHTNESS will show up.
"-" and "+" buttons, are used for adjusting the OSD of your monitor.
5
High Bright hot key delivers 4 suitable brightness instantly for text, internet, game and multimedia.
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Rear View
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Installing your Monitor
1. Power in - attach power cable here.
2. Video In - this is a cable which is already attached to your monitor. Connect the other
end of the cable to your PC.
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On-Screen Display

On-Screen Display
Description of the On-Screen DisplayThe OSD TreeThe OSD Controls
Description of the On Screen Display
What is the On-Screen Display?
This is a feature in all Philips monitors which allows an end-user to adjust screen performance of monitors directly through an on-screen instruction window. The user interface provides user­friendliness and ease-of-use when operating the monitor.
Basic and simple instruction on the control keys.
On the front controls of your monitor, once you press the
button, the On Screen Display (OSD)
Main Controls window will pop up and you can now start making adjustments to your monitor's various features. Use the
to make your adjustments within.
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On-Screen Display
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The OSD Tree
Below is an overall view of the structure of the On-Screen Display. You can use this as reference when you want to later on work your way around the different adjustments.
Your monitor may not include all the items in the OSD tree shown below.
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On-Screen Display
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On-Screen Display
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Customer Care and Warranty

Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA TO READ THE WARRANTY COVERED:
WESTERN EUROPE:
Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland • Spain • United Kingdom
EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey • Bulgaria •
Slovakia • Slovenia
LATIN AMERICA: Antilles • Argentina • Brazil • Chile • Colombia • Mexico • Paraguay •
Peru • Uruguay • Venezuela
NORTH AMERICA: USA & Canada
PACIFIC: Australia • New Zealand
ASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia •
Pakistan • Philippines • Singapore • Taiwan • Thailand
AFRICA: Morocco • South Africa
MIDDLE EAST: Dubai • Egypt
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Frequently Asked Questions

Frequently Asked Questions
1. What does the "Designed for Windows" logo signify?
The "Designed for Windows" logo means your Philips monitor fulfills the requirements and recommendations of the PC9x (97, 98, or 99) System Design Guide and passes stringent WHQL tests.
2. What models are Mac compatible? All listed Philips monitors are Mac compatible. BUT, you may need an adapter to connect the monitor to
your Mac system. Please contact your dealer/reseller for details.
3. What is TCO?
TCO is a Swedish abbreviation for the Swedish Confederation of Professional Employees.
4. What is MPR? MPR is a Swedish abbreviation for the Swedish National Board of Measurement and Testing.
5. What are the differences between MPRII, TCO92, TCO95, TCO99 and TCO'03?
In the general hierarchy of standards, TCO'03/TCO99 is the highest level of certification. Next is TCO95, which is "better" than TCO92, which, in turn, is better than MPRII. Below, we compare the standards in each category.
-TCO 92 Phase out: June 30, 2000
-TCO 95 Will be end December 31, 2003
Emissions:
MPRII: Set low emission rules for visual displays. TCO92: Imposed more stringent standards than MPRII.
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Frequently Asked Questions
TCO95: Further toughened TCO92 rules. TCO99: Delineated even more severe standards and test procedures than TCO95.
TCO'03: Same as TCO99 standard + Testing uncertainty.
Safety:
MPRII: No requirement. TCO92/95/99/03: All set requirements.
Energy Saving:
MPRII: No requirement. TCO92: Standby mode < 30W, Off mode < 8W TCO95: Standby mode < 30W, Off mode < 8W TCO99: Standby mode < 15W, Off mode < 5W
TCO'03:Standby mode < 15W, Off mode < 5W
Visual Ergonomics:
MPRII: No requirement. TCO92: No requirement. TCO95: Set ergonomic rules including minimum contrast level, flicker and jitter. TCO99: Tightened TCO95 rules. TCO'03: Tighten TCO99 rule for CRT and new requirement of screen color for TFT LCD Monitors.
Ecology:
MPRII: No requirement. TCO92: No requirement. TCO95: Set general ecological standards including recycling preparation, environmental policy and environmental certification. TCO99: Further tightened TCO95 norms. TCO'03:Require the recycling information to users.
6. How do I enable the energy saving function?
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Frequently Asked Questions
Go to 'My Computer' and select 'Control Panel' followed by "Monitor Control". Select "All default selection" and choose your Philips monitor model from the default driver list. Plug and Play will automatically enable the EPA tick box for you. In DOS or Windows 3.1, you must first make sure your PC supports power saving.
7. What is refresh rate?
"Refresh rate" describes the number of times an entire screen is vertically scanned each second. In other words: If a monitor's refresh rate is 85 Hz, its screen is refreshed - or vertically scanned - 85 times per second. A higher refresh rate means better image stability and less flicker. A high refresh rate helps users who work long hours in front of a monitor avoid eye fatigue and stress. To change the refresh rate, go into "Start/Settings / Control Pannel / Display / Properties / Setting/Advance/Adaptor" Windows settings of the computer, the monitor will automatically adjust itself to the video card.
8. Why does the picture on the screen appear to flicker?
A low refresh rate or electrical interference typically causes flickering in the picture. Possible solutions include the following:
Verify that the proper drivers are installed for your video card
Make sure that all electrical devices (such as mobile phones) are at least 1m from the monitor
Place the monitor in another physical location away from electrical interference
Adjust the refresh rate to 75hz or higher.
9. How do I adjust my monitor's resolution?
Available resolutions are determined by the capabilities of your video card and graphic driver. Under Windows '95, you may select the desired available resolution through the 'Display properties/Settings' menu.
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Frequently Asked Questions
10. How can I adjust the size, position and rotation of my screen?
Depending on the model you own, you can use your CustoMax Software, On Screen Display (OSD) or control knobs located on the monitor.
11. What if I get lost when making monitor adjustments?
Simply press OK button then select "Reset to factory settings" to restore all settings.
12. What is LightFrame
?
LightFrame is a Philips technology breakthrough which offers a unique and revolutionary solution for boosting a monitor 's brightness and sharpness. With LightFrame
TM
, the user experiences TV quality performance for video or photos without deterioration to the monitor 's performance in windows used for other applications.
13. How does LightFrame
work?
LightFrame consists of a software application and an Integrated Circuit (IC) embedded in the monitor. Together, they boost brightness and sharpness in a user defined window or screen area. Unique
LightFrame
TM
technology dramatically improves photo and video display quality.
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Frequently Asked Questions
14. Why is LightFrame
important to me?
With LightFrame, selected Philips monitors deliver TV quality video and photo display while maintaining monitor performance for text-based applications. The result is that movies and other video are brighter and livelier; photos are more vibrant and lifelike.
15. Will anyone else have this?
LightFrame was invented, developed and patented by Philips. It is a unique feature that you will find exclusively in Philips monitors.
16. Will LightFrame
shorten the life of a monitor?
No. Extensive testing has confirmed LightFrame does not adversely affect monitor life. Today's state­of-the-art Philips monitors employ improved phosphors and are designed for high light output.
LightFrame
normally highlights photos and videos. Though the peak brightness of the highlighted area is strongly increased, the average brightness - a determining factor for cathode deterioration - is not normally increased. In any case, a special Automatic Beam Limiter (ABL) circuit keeps a monitor 's
maximum average brightness within acceptable levels.
17. I get a message warning that my monitor 'may not support LightFrame '. I am certain my monitor does. What is wrong?
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Frequently Asked Questions
Only a Philips driver can determine if your monitor is equipped with LightFrame; a generic Windows driver cannot. Install the special Philips driver that came with your monitor. If the warning continues to
flash after your Philips driver is installed, ignore the message. LightFrame
TM
will function properly.
18. What will happen when my system is no longer connected to a LightFrame™ enabled monitor - for example, when I take my notebook on the road?
Philips exclusive LightFrame feature requires the combined operation of hardware that resides in your monitor and software installed on your system. It only works when a monitor with built-in hardware
receives commands from system software. Without both the LightFrame
TM
hardware equipped monitor
and system software, the LightFrame
does not function.
19. What is "XtraSpace Design" (XSD)?
XSD stands for XtraSpace Design, a Philips breakthrough that reduces a CRT display device's footprint. Philips XSD monitors combine the world's smallest front-to-back footprint with excellent front of screen performance.
20. How did Philips achieve XtraSpace Design?
Philips achieved this breakthrough in reduced footprint CRT display devices through short depth tubes and a focused design process that squeezed every excess millimeter out of XSD monitor desk space requirements.
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Frequently Asked Questions
21. What is Philips monitors' solution for audio?
Not all users need multimedia capabilities. To give users freedom of choice, Philips provides an optional Multimedia Base (type number: 6G3B10). The Multimedia Base replaces the easily removable standard
pedestal of the monitor.
22. Which models can be incorporated with the Multimedia Base?
The following models can be incorporated with the Multimedia Base: 107B5, 107E6,107F6, 107S6, 107T6.
23. What are Philips Multimedia Base's specifications?
See detailed Multimedia Base specifications on the product information page.
24. Why is a Multimedia Base better than separate speakers?
The major advantage of the Multimedia Base is its minimal space requirements. In fact, it hardly uses any extra space at all: monitor depth and width are unchanged. Only the monitor's height is increased by only 3 centimeters.
25. Where can I buy a multimedia base to incorporate with my Philips monitor?
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Frequently Asked Questions
Please contact your dealer/reseller for details.
26. What does Auto Calibrate do?
It makes your monitor perform better and last longer. As a monitor becomes older, brightness gradually deteriorates and its colors change. This well-known process effects all monitors. Eventually after a number of years, the monitor's brightness deteriorates to below 50% of its original value. At this stage, the usable life of a monitor is considered ended. Auto Calibrate regularly readjusts color temperature and luminance to their original values.
27. How does Philips Auto Calibrate feature benefit me?
With Auto Calibrate, it takes a monitor's luminance 33 percent longer to deteriorate to the 50 percent level that marks the end of a display device's useful life. Thanks to Auto Calibrate, a monitor with a normal life of 10,000 hours, for example, would last for 13,300 hours, a full one third longer.
28. How does Auto Calibrate work?
During the calibration process, different predefined black and white images are displayed on the screen. The beam currents of the red, green and blue cannon are accurately measured and compared to the original values stored in the monitor. By readjusting gain values of the individual cannons, deviation is reduced to zero. Default values are stored during production. If the user sets a new color temperature, this new value is saved as the new default value.
29. When should calibration be performed?
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Frequently Asked Questions
The calibration process takes less than six seconds. During this period, different specific images are displayed. After the process is finalized, the original image is redisplayed. Constant re-calibration is not required. Calibration should be performed after the monitor is warmed up. Auto Calibration takes place
when a monitor receives a signal indicating an imminent switch to its sleep mode/stand-by mode.
30. Which models of Philips monitors are equipped with Auto Calibrate feature?
Auto Calibrate is currently available in the new 202P, 201B and 109P.
31. The Main Menu displays OSD MAIN MENU LOCKED . Pressing the front control panels hasno effect. How can I unlock this function?
Press and hold the OSD menu key for about 15 seconds until picture displays "OSD MAIN MENU UNLOCKED"
32. My screen shows NO SYNC INPUT , how can I get rid of this?
Check the following for possible solutions:
Bent pins on the video cable
Make sure the computer is turned on
Ensure the VGA Cable is properly connected
Ensure the BNC/D-Sub connector on the rear of the monitor is in the correct position, newer
models have this option in the On Screen Display under Input Signal Selection.
Video card may be not a VESA standard (try the monitor with another computer)
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Frequently Asked Questions
33. Why does my monitor display "Out of Range"?
The video card installed in your computer may be too high for the monitor 's specifications. Please contact your computer manufacturer for details on how to lower resolution for your operating system.
34. What is Moire? Why does my monitor have this wavy phenomenon?
Moire is a natural effect or phenomenon of CRT that has the appearance of a wavy pattern, which is repetitive and superimposed on the screen as ripple images. These are a few suggestions to help reduce or minimize the effects:
Some monitors have a Moire cancellation feature, activate it to the on position or adjust the
Moire cancellation function via the OSD on the monitor.
Change resolution to the recommended standard for the specific monitor size.
Change Window viewing pattern/scheme to a pattern where the Moire is less visible.
Change horizontal and vertical size to optimize the reduction of the Moire effect.
35. My monitor appears to be missing one or more colors. How do I correct this?
If the OSD menu is also missing a color, please contact service for details
Set color temperature to 9300 color coordination
Check the video cable for any bent pins
Video card could be defective (try the monitor with another computer).
36. When I degauss my monitor, it makes a loud noise. Is this normal?
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to make a relatively loud noise. Please be aware that many models will not degauss more than once within any given time period (up to 10 minutes). This is due to the unit having a temperature sensitive resistor. While the unit is degaussing, the resistor increases in value with heat and once it reaches a certain temperature, the resistance will rise and prevent voltage from reaching the degaussing coil. This is what stops the degausser, and this device's resistance will decrease as it cools back off, enabling the degauss function to operate again. This is an intentional design and is an industry standard, not just for Philips monitors. Please be aware that not all models in the Philips range has this manual degauss function. Some models are built with an auto degauss feature which automatically degausses the monitor when it is switched on.
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Frequently Asked Questions
37. How do I adjust the picture on the screen?
Please perform the following to correct the picture image:
Reset your monitor via the OSD menu
Adjust the Horz (width) and/or Vert size (height) in the OSD
Change monitor timing to work at the recommended resolution
38. The edge of the picture on the screen appears to be distorted. How can I correct this?
Please perform the following to correct the picture image:
A magnetic or electrical interference typically causes poor geometry in the picture. Place the
monitor in a different physical location
Reset the monitor to the factory preset via the OSD menu
Access the Geometry Menu in the OSD of the Monitor and perform the necessary adjustments
Change the monitor timing to the recommended resolution
39. The picture appears too dim. How can I correct this?
Adjust Brightness and/or Contrast via the monitor 's OSD. Some models have a Video Input Select
under Advanced Controls in the monitor 's OSD. Most computers require it to be set at 0.7V.
Please review the following for possible solutions:
If the OSD menu is also dim, please contact service for repair
Reset the monitor via the OSD menu
Change the color temperature settings to 9300 color coordination via the OSD menu
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Frequently Asked Questions
Set the Contrast to maximum level (100) and Brightness to middle level (50)
Video card could be defective (try the monitor with another computer)
40. I have noticed two thin horizontal lines on the screen of my Philips monitor. Is this normal?
This phenomenon can occur with Philips 107P, 109P and 202P monitors and is normal. Your monitor is using an Aperture Grille, which consists of fine vertical wires to align the electron beams with the phosphors on the screen. To prevent these vertical wires from vibrating and to keep them properly aligned with the picture tube, two horizontal damper wires are required. These are located on one-third and on two-third from the top of the screen. The result is that you will see two very thin horizontal lines over your screen since the two wires are casting a slight shadow on the screen surface. You will find these wires (line) in any monitor from Philips and other brands using the Aperture Grille technology.
41. How can I increase the color display of my monitor?
The amount of video memory your video card holds determines the amount of colors that can be displayed on your computer screen. To get the most out of your video card, you will need to either install the latest drivers onto your computer or upgrade the video cards memory. Please check with your computer or video card manufacturer for further details.
42. Why is there no picture on my monitor?
Check the wall socket for power. Verify that there is power by connecting another product.
Ensure the power cable is correctly attached to both the wall socket and the monitor.
Check that the power button is switched on.
Unplug the monitor for approx. 1 minute and plug it in again. Switch the monitor back on.
43. Why is there no picture on my monitor even though the power LED is yellow/amber or flashing green?
Reboot your computer while holding the Ctrl key on your computer. If you see any picture during
the boot procedure, please verify the settings of your video card (for Windows go to Control Panel and select Display).
Check that the video cable is not damaged, bent or that any of the pins in the connector are
damaged (please be aware that some VGA connectors have one missing pin). If damaged, replace with a new cable.
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Frequently Asked Questions
Check that the cable is attached correctly to the computer.
Press any key on the keyboard to wake-up the computer from power saving mode.
44. Why is there no picture on my monitor even though the power LED is green?
Verify the Contrast and Brightness setting of the monitor. First press and hold the 5 (-) button to
increase Contrast and then press and hold the
4 (+) button to increase Brightness. These
buttons are located on the front of your monitor.
Press both the 5(-) button and the OK button at the same time to switch input A|B.
Try and repeat step 48 above.
45. Why does the picture disappear after I press the on/off button quickly?
This is a unique Philips feature designed to preserve the life of your monitor. Please allow 5 seconds between powering off and on your monitor, your picture will then be restored.
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Glossary

Glossary
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A
Autoscan
A microprocessor-based feature of Philips Brilliance monitors is able to detect automatically horizontal and vertical frequencies of input signals with those of the installed video card. An autoscan monitor can thus operate with a wide range of video cards. MultiSync, a registered trademark of NEC, provides a similar function.
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B
Balanced pincushion
See Geometric distortion
BNC connection
A special construction of connector used in some monitors with higher horizontal scanning frequency. The BNC connection can provide the optimum shielding and matching characteristic impedance of video signal path to ensure the best video performance.
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Glossary
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C
CE Mark
CE mark is displayed on products per EMC and LV ( low Voltage Device ) directives in compliance with European Community safety, EMI and EMS requirements and is compulsory on products for sale in the European Community.
Color temperature
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source.
Most Philips monitors offer the possibility of setting the color temperature to any desired value.
Contrast
The ratio between the brightness of the brightest and darkest parts of a picture. The darkest part of
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Glossary
a picture is set by the brightness of the unexcited phosphor, which is governed by the degree with which ambient light is reflected. Contrast is therefore reduced in conditions of high ambient light levels. Black Matrix tubes reflect less ambient light so exhibit higher contrast than other tubes.
Convergence error
Bean misalignment causing one or more of the three beams passing through the wrong aperture in the shadow mask and striking a phosphor dot in the wrong triad.
Convergence error is expressed in mm often at three well-defined points on the screen, designated A, B and C (see figure ). Also known as misconvergence.
Points where convergence error is specified
.
Convergence-error correction
A method of correcting for convergence error to insure that all three beams land simultaneously in the same triad. This is usually accomplished by means of special convergence-error correction coils in the deflection yoke.
CRT
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Glossary
Cathode-ray tube - the general term for all tubes in which one or more electron beams emitted by a cathode are periodically scanned across a phosphor screen by means of deflection circuitry. A special form of the cathode-ray tube is the TV and monitor picture tube.
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D
DDC (Display Data Channel)
DDC is a communication channel for displays and computers. The DDC feature allows the monitor controller to be automatically configured to make optimal use of the display without manual user interaction. DDC is implemented as part of the new Plug & Play approach introduced into the PC market to increase user friendliness.
The three levels developed for Plug & play are: (1) DDC1, monitor send data to the PC; (2) DDC2B, PC can request information from monitor; and (3) DDC2Bi which is a two-way communication ­monitor can be addressed and PC or graphics board can give commands to monitor.
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Glossary
DDC 1/2B
See DDC.
DDC 2Bi
See DDC.
Degaussing
The procedure of demagnetizing the shadow mask and associated metal parts of a picture tube at switch-on to minimize picture distortion. This is usually accomplished by means of a special degaussing coil through which a decaying alternating current is passed to generate an alternating magnetic field that gradually decays to demagnetize the tube. Some monitors offer a manual degaussing facility that can be activated at any time.
Digital control
Microprocessor-based digital control of picture parameters and video modes for complete control of picture settings and modes and instant recall of all settings at the push of a button. This is a very advanced feature that allows the user to switch to any required mode at any instant without having to spend time readjusting the picture. It is currently available in most Philips monitors.
Dot pitch
The shortest distance between two phosphor dots of the same color on the screen. The smaller the dot pitch, the better the resolution of the monitor.
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Glossary
Dot rate
Frequency in MHz of the dot clock. It is a measure of the speed with which data is transferred between the video card and subsequent processing circuitry.
Also known as video dot rate.
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E
Electromagnetic radiation standards
International standards set to limit electromagnetic emissions from monitors. There are currently
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Glossary
two important standards both derived from regulations originally laid down by Swedish authorities.
MPR-II
The standard originally proposed by the Swedish National Board of Measurement and Testing. It set maximum levels of electromagnetic radiation emitted by monitors, and has now been adopted as a world standard. MPR-II defines maximum permitted electrostatic, magnetic and electric field levels measured at a distance of 50 cm from the center of the monitor (see table).
TCO
In 1991, the Swedish Tjänstemannens Central Organization (TCO, Swedish confederation of Professional Employees ) set a standard even more severe than MPR-II, especially for alternating electric fields (AEF). The TCO standard is more severe since not only are the permitted field levels reduced compared with MPR-II, but the measuring distance is also reduced (see table).
Electromagnetic radiation standards
EMI (Electrical Magnetic Interference)
The electrical and/or magnetic radiation coming from the working electrical or electronic equipment.
EMS (Electrical Magnetic Sustainment)
The ability of electrical or electronic equipment to function properly in the environment with electrical and/or magnetic interference.
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F
Flicker
Very rapid variations in picture intensity caused by the finite time required for the electron beam to scan a picture onto the screen. Two kinds of flicker occur: line flicker caused by the electron beam scanning-in each line of the picture; and frame flicker (or field flicker if the picture is interlaced) caused by the frame repetition rate of 50 frames/second. Frame flicker is noticeable with GUI and DTP software (which have a light background), and can be very disturbing, especially for those who work regularly with displays - contributing to eye strain, headaches, visual blurring, stress, etc. The
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Glossary
problem can, however, be eliminated by increasing the refresh rate (number of frames/second) of the monitor to a value above around 70 Hz. Sensitivity to flicker appears to diminish with increasing age.
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H
Hertz
The unit of frequency named after the physicist Heinrich Hertz (1857-1894). 1 hertz (Hz) is equal to 1 cycle/second.
Horizontal dot pitch
See Dot pitch.
Horizontal scanning frequency
Also called line frequency and expressed in kHz, it is the number of video lines written on the screen every second (from left to right). The higher the horizontal scanning frequency, the better the resolution (i.e., the higher the resolution and/or the higher the refresh rate).
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I
INF File
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Glossary
INF file (Information File)
Information (INF) files store information in a specific format. The set-up functions retrieve information from the INF file to use when performing installation operations. Examples of the type of information stored in an INF file include INI and registry changes, file names, and locations of the source files on source media.
Interlaced/non-interlaced
Interlaced.
The method of writing a picture on the screen by initially writing all even lines and subsequently writing all odd lines of the picture. Result: The complete picture is composed of two interlaced half pictures (or fields). With interlacing, a vertical (or field) frequency of 50 Hz means a picture (or frame) frequency of 25 Hz.
Non-interlaced.
The method of writing a picture on the screen by successive video lines of the picture so that a full frame is written onto the screen in one vertical sweep of the beams. With a non-interlaced display, a vertical frequency of 50 Hz means a picture (or frame) frequency of 50 Hz. At any given resolution, non-interlaced modes are preferable to interlaced modes; however, generation of non-interlaced modes is more expensive.
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Glossary
L
Linearity
The degree to measure the actual location of a pixel on the screen corresponds with its intended location. ( see figure )
Line frequency
See Horizontal scanning frequency.
Low-emission monitor
A monitor that complies with international standards on radiation.
See Electromagnetic radiation standards.
Low-frequency electric and magnetic fields
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Glossary
Alternating fields generated by the deflection yoke. These are subject to increasing attention, notably by governing authorities, the trade and the press. Although there is no scientific evidence that monitor emissions are harmful, much effort has gone into reducing emissions on the principle of better safe than sorry. Currently, there are two areas of interest: very-low frequency (VLF) electric and magnetic fields extending from 2 kHz to 400 kHz, and extreme low frequency (ELF) fields extending from 5 Hz to 2 kHz.
See also Electromagnetic radiation standards.
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M
Moiré effect
A fringe pattern arising from the interference between two superimposed line patterns.
In a monitor it comes from the interference between the shadow mask pattern and the video information (video moiré), and between the shadow mask pattern and the horizontal line pattern (scan moiré). It shows itself as wavy patterns on the screen and becomes more noticeable as monitor resolution increases. Since the video signal varies continuously, little can be done about video moiré. Scan moiré depends on the horizontal scanning frequency and can be alleviated by appropriate choice of frequency. Autoscan (MultiSync) monitors, which operate over a range of scanning frequencies, may sometimes exhibit moiré in certain video modes.
MPR
See Electromagnetic radiation standards.
MultiSync monitor
See Autoscan monitor.
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Glossary
N
Non-interlaced
See Interlaced/non-interlaced.
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O
OSD (On Screen Display)
The feature that allows an end user to adjust screen performance and parameters of monitors directly through an on-screen instruction window. See CustoMax in CrystalClear section.
Overscan
The practice in which areas without useful video information are scanned outside the visible screen area in order to make maximum use of the screen for display of active video information. This practice is occasionally necessary because some video cards generate a video pattern that is smaller than the visible screen area, resulting in an image that is smaller (and less legible) than it needs to be.
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P
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Glossary
Parallelogram Distortion
See Geometric distortion.
Phosphor
Generic name for the class of substances that exhibit luminescence. To produce a picture on screen, phosphors are deposited on the inner surface of the picture-tube screen and excited into luminescence by the electron beam. Typical examples of phosphors are P22 medium short­persistence phosphor and EBU high-color-saturation phosphor.
Pin-cushion Distortion
See Geometric distortion.
Pixel
Abbreviation for picture element, the smallest element of the picture that can be displayed on the screen. The smaller the pixel size, the better the resolution of the monitor. Pixel size is determined by the size of the electron spot on the screen and not necessarily by the phosphor dot pitch (the size of the triad). Thus, a monitor with a large electron spot covering several triads can exhibit poor resolution even though its dot pitch is small.
Pixel frequency
The number of pixels that can be written in a video line per second.
Pixel rate
See pixel frequency
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Glossary
Plug-and-Play
See DDC. See USB section.
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R
Raster
The area on screen that electron beam can reach.
Refresh rate
See Vertical scanning frequency.
Resolution
The number of pixels that can be displayed on the screen. The resolution is specified as the number of pixels in a line multiplied by the number of horizontal lines.
See also video graphic adapter.
Rotation function
The feature that allows users to adjust the whole screen rotating to be horizontal.
Because of the magnetic field of earth, the screen of monitor will be tilt when the screen faces toward the different direction.
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Glossary
S
Screen coatings
Anti-Static coatings
Due to bombardment by beam electrons, monitor screens become electrically charged when in use. Electrically charged screens surfaces can attract dust particles. An Anti-Static coating is a conductive coating deposited on the screen (or on a glass panel immediately in front of the screen) that conducts away the charge and prevents screen dust build-up.
AGAS (Anti-Glare, Anti-Static) coating
AGAS is a silica coating applied to the surface of the screen by a spinning and spraying process. It operates by diffusing reflected light to blur images of light sources on the screen. To provide anti­static properties, the coating is impregnated with small conductive particles.
ARAS (Anti-Reflection, Anti-Static) coating
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Glossary
ARAS is one of the most effective anti-reflection/anti-static screen treatments currently available. It is composed of a multi-layer structure of transparent dielectric material that suppresses specular reflections by broadband interference effects at the screen surface. Anti-static properties are provided by a single conductive layer within the multi-layer structure.
With ARAS, the intensity of reflected light is reduced from around 4.5% of the incident light (the reflectivity of uncoated screens) to less than 0.5%. ARAS also has a major advantage over other screen treatments: It doesn't diffuse or scatter reflected light, so picture contrast and sharpness remain completely unimpaired. It's also easy to clean and tough enough to withstand commercially available cleaning agents.
The ARAS coating reflects only about 0.5% of the incident light.
AGARAS (Anti-Glare Anti-Reflection Anti-Static) coating.
A combined anti-reflection, anti-glare, anti-static coating.
Self-test function
A monitor equipped with hardware or software to automatically detect cable connection status.
Shape
Deviation of a reproduced picture from its intended shape. The following types of distortion are most
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Glossary
common:
SOG (Synchronization On Green)
A properly functioning color monitor requires five kinds of signals: horizontal sync pulse, vertical sync pulse, red color signal, green color signal and blue color signal. Signals from a PC are transmitted to a monitor using one of three methods:
1. Separate sync: Horizontal and Vertical sync signals transmitted separately
2. Composite sync: Horizontal and vertical sync pulses mixed into a single signal train.
3. SOG: Horizontal and vertical sync pulses mixed, then combined with the green color signal.
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Glossary
T
TCO
See Electromagnetic radiation standards.
Tilt function
See rotation function.
Trapezoid distortion
See Geometrical distortion.
TTL signal
A TTL (Transistor-transistor-logic) signal is a digital signal level for controlling the screen colors. With TTL driving, the red, green and blue signals can only be switched on or off or provided with an intensity signal. A TTL-driven monitor can thus display a maximum of 64 colors. Video standards such as MDA, CGA and EGA are based on TTL level.
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U
USB or Universal Serial Bus
A smart plug for PC peripherals. USB automatically determines resources (like driver software and
bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention.
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Glossary
USB eliminates "case angst" -- the fear of removing the computer case to install add-on
peripherals. And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer,
two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example) and a joystick. More and more peripherals for multimedia computers arrive on the market every day. With USB, up to 127 devices can run simultaneously on a computer.
USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to
install peripherals. And no need to go through the reverse process to unplug a device.
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Hub
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and complexity.
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment points are referred to as ports. Each hub converts a single attachment point into multiple attachment points. The architecture supports concatenation of multiple hubs.
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of a hub allows connection to another hub or function. Hubs can detect, attach and detach at each downstream port and enable the distribution of power to downstream devices. Each downstream port can be individually enabled and configured at either full or low speed. The hub isolates low speed ports from full speed signaling.
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol­controlled switch between the upstream port and downstream ports. It also has hardware support for reset and suspend/resume signaling. The controller provides the interface registers to allow communication to/from the host. Hub specific status and control commands permit the host to configure a hub and to monitor and control its ports.
Device
A logical or physical entity that performs a function. The actual entity described depends on the context of the reference. At the lowest level, device may refer to a single hardware component, as in a memory device. At a higher level, it may refer to a collection of hardware components that perform a particular function, such as a Universal Serial Bus interface device. At an even higher level, device may refer to the function performed by an entity attached to the Universal Serial Bus;
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Glossary
for example, a data/FAX modem device. Devices may be physical, electrical, addressable, and logical.
Downstream
The direction of data flow from the host or away from the host. A downstream port is the port on a hub electrically farthest from the host that generates downstream data traffic from the hub. Downstream ports receive upstream data traffic.
Upstream
The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic.
UPS (Universal Power Supply)
The monitor with UPS feature can work in different countries with various mains voltage.
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Glossary
V
Vertical dot pitch
See Dot pitch.
Vertical scanning frequency
Expressed in Hz, this is the number of fields written to the screen every second in interlaced mode. In non-interlaced mode vertical scanning frequency is the number of frames (complete pictures) written to the screen every second (also known as refresh rate).
Vertical sync pulses
A train of square shaped waveforms that define the start of a new frame.
VESA
Video Electronic Standards Association, a consortium of manufacturers formed to establish and maintain industry-wide standards for video cards and monitors. VESA was instrumental in the introduction of the Super VGA and Extended VGA video graphics standards (see Video graphics adapters) with a refresh rate of 70 Hz, minimizing flicker and helping to reduce operator eyes fatigue and stress.
Video dot rate
See Dot rate.
Video graphics adapters
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Glossary
A card equipped with a character or graphic generator and video memory, which maps to the screen. A microprocessor scans video memory and translates bit information from the computer into displayable video signals for the monitor. These cards comply with various standards that determine the nature and quality of the display.
VGA (Video Graphics Array), introduced in 1987, was the first analog card. It offered still higher
resolution than EGA: 640 X 480 pixels for graphics and 720 x 400 pixels for text, and a color palette of 256 colors. VGA could also emulate EGA and CGA.
Super VGA, devised by VESA in 1989, offers a resolution of 800 x 600 pixels.
Extended VGA, introduced by VESA in 1991, offers a top resolution of 1024 x 768 pixels (non-
interlaced) and a refresh rate slightly higher than IBM's XGA 8514A.
High-end, graphics adapters, introduced over the last three years for professional workstations,
offer top resolutions from 1280 x 1024 to 1600 x 1280, horizontal line frequencies up to 90 kHz and bandwidths up to 200 MHz.
VIS (Viewable Image Size)
The real screen dimensions that users can see measured diagonally. The VIS of a monitor is always less than the so called screen size of a monitor. For example, the VIS of a 17-inch monitor is only about 16 inches. It depends on the useful screen size of CRT and the opening of a monitor's front cabinet.
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Download and Print

Download and Print
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your hard disk, then viewed and printed with Acrobat Reader or through your browser.
If you do not have Adobe® Acrobat Reader installed, click on the link to install the application.
Adobe® Acrobat Reader for PC / Adobe® Acrobat Reader for Mac.
Download instructions:
To download the file:
1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click)
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.
3. Choose where you would like to save the image; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').
Printing instructions:
To print the manual:
1. With the manual file open, follow your printer's instructions and print the pages you need.
107C.pdf
English language manual
107E.pdf
107G.pdf
107H.pdf
107S.pdf
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Download and Print
107T.pdf
107Q.pdf
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Troubleshooting

Troubleshooting
Safety Precautions and MaintenanceTroubleshootingRegulatory Information
Other Related Information
Common Problems
Having trouble? Something not working? Before calling for help, try these suggestions.
Having this problem?
Check these items
No Picture
(Power LED not lit)
Make sure the Power cable is plugged into the power outlet
and back of the monitor.
Power button on the front of your monitor should be in the
ON position.
Disconnect the monitor from the power outlet for about one
minute.
No Picture
(Power LED is flashing green)
Make sure the computer is turned on.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
The Energy Saving feature may be activated
No Picture
(Power LED is green)
Make sure the Brightness and Contrast controls are set
correctly.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.
Screen doesn't show
when you turn on the monitor
Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Start Guide).
Check to see if the monitor cable has bent pins.
Make sure the computer is turned on.
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Troubleshooting
No color or intermittent color
If you are using a non-VESA-DDC standard video card,
turn the DDC1 / 2B feature Off.
Color appears blotchy
The picture may need degaussing.
Remove any nearby magnetic objects.
Face the monitor toward the East for the best picture
quality.
Missing one or more colors
Check the Color Temperature.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
Dim Picture
Adjust the Brightness and Contrast controls.
Check your video card and it's owner's manual instructions
for it may be a non-VESA-DDC Standard card.
Picture is too large or too small.
Adjust the Horizontal and/or Vertical Size.
Adjust the Zoom.
Edges of the picture are not square.
Adjust the geometry.
Picture has a double image.
Eliminate the use of a video extension cable and/or video
switch box.
Face the monitor toward the East for the best picture
quality.
Picture is not sharp.
Check to make sure Moiré is switched off.
Adjust Sync Input.
Unstable Picture
Increase your refresh rate.
Problem with On Screen Display
Refer to the instructions and troubleshooting information in
that chapter.
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Troubleshooting
For further assistance, refer to the Consumer Information Centers list to contact your local Philips distributor.
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Regulatory Information

Regulatory Information
Ergonomie Hinweis (nur Deutschland)Philips End-of-Life Disposal
Safety Precautions and MaintenanceTroubleshootingOther Related Information
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
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End-of-Life Disposal
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Regulatory Information
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.
(For customers in Canada and U.S.A.)
This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations. For additional information on recycling contact
www.eia.org (Consumer Education Initiative)
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Other Related Information

Other Related Information
Safety Precautions and MaintenanceTroubleshootingRegulatory Information Information for Users in the U. S. • Information for Users Outside the U.S
Information for Users in the U. S.
For units set at 115 V :
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
For units set at 230 V:
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.
Information for Users outside the U.S.
For units set at 230 V:
Use a Cord Set rated minimum 5 A, 250 V ( for units set at 230V ) or 10A, 125V (for units set at 115V). The Cord Set should have the appropriate safety approvals for the country in which the equipment will be installed.
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The OSD Controls

The OSD Controls
Description of the On-Screen DisplayThe OSD Tree
The OSD Controls : Brightness (HotKey)Contrast (HotKey)LanguageZoomAdjust
HorizontalAdjust VerticalAdjust ShapeAdjust ColorReset to Factory SettingsExtra ControlsClose Main Controls
BRIGHTNESS
To adjust your screen's brightness, follow the steps below. Brightness is the overall intensity of the light coming from the screen. A 50% brightness is recommended.
1) Press the
button on the monitor. The BRIGHTNESS window appears.
2) Press the or button to adjust the brightness.
3) When the brightness is adjusted to the level desired, press
to confirm and the BRIGHTNESS
window will disappear with the new adjustment saved.
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CONTRAST
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To adjust your screen's contrast, follow the steps bellow. Contrast is the difference between the light and dark areas on the screen. A 100% contrast is recommended.
1) Press the
button on the monitor. The CONTRAST window appears.
2) Press the or button to adjust the contrast.
3) When the contrast is adjusted to the level desired, press
to confirm and the CONTRAST
window will disappear with the new adjustment saved.
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LANGUAGE
The ON SCREEN DISPLAY shows its settings in one of eight languages. The default is English, but you can select French, Spanish, German, Italian, Simplify-Chinese, Korea, or Portuguese.
1) Press the
button on the monitor. The MAIN CONTROLS window appears. LANGUAGE
should be highlighted.
2) Press the
button again. The LANGUAGE window appears.
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3) Press the or button until the desired language is highlighted.
4) Press the button to confirm your selection and return to MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
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ZOOM
ZOOM increases or decreases the size of the images on your screen. To adjust the ZOOM follow the steps below.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ZOOM is highlighted.
3) Press the button. The ZOOM window appears.
4) Press the or button to adjust ZOOM.
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5) Press the button to confirm your selection and Press again return to the MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
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ADJUST HORIZONTAL
ADJUST POSITION under ADJUST HORIZONTAL shifts the image on your screen either to the left or right. Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST HORIZONTAL expands or controls the image on your screen, pushing it out toward the left and right sides or pulling it in toward the center.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST HORIZONTAL is highlighted.
3) Press the button. The ADJUST HORIZONTAL window appears. POSITION should be highlighted.
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4) Press the or button to move the image to the left or right.
5) When the position is adjusted, press the
button to confirm. Press the to highlight SIZE,
press
to confirm.
6) To adjust the horizontal size, press the or button.
7) When the size is adjusted, press the
button to confirm. Press again to return to MAIN
CNTROLS sindow. CLOSE MAIN CONTROLS will be highlighted.
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ADJUST VERTICAL
ADJUST POSITION under ADJUST VERTICAL shifts the image on your screen either up or down. Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST VERTICAL expands or controls the image on your screen, pushing it out toward the top or bottom or pulling it in toward the center.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST VERTICAL is highlighted.
3) Press the button. The ADJUST VERTICAL window appears. POSITION should be highlighted.
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4) Press the or button to move the image up or down.
5) When the position is adjusted, press the
button. Press again to return to MAIN
CONTROLS window, or press the
to highlight SIZE and to confirm.
6) To adjust the vertical size, press the or button.
7) When the size is adjusted, press the
button to confirm. Press return to MAIN
CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
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ADJUST SHAPE
ADJUST SIDE CURVE
ADJUST SIDE CURVE under ADJUST SHAPE allows you to adjust two of the five preset options. These two options are PINCUSHION and BALANCED pincushion. Note: use these features only when the picture is not square.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST SHAPE is highlighted.
3) Press the button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be highlighted.
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4) Press the button. The SIDE CURVE window appears. PINCUSHION should be highlighted. Press
to confirm.
5) To adjust the pincushion, press the or button,press the to confirm.
6) When the pincushion is adjusted, press the
button to highlight BALANCED. Press to
confirm.
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7) To adjust the balanced pincushion, press the or button.Press to confirm.
8) When the balanced pincushion is adjusted, press the
button to return to the ADJUST
SHAPE window. BACK TO MAIN WINDOWS will be highlighted.
9) Press the
button to return to the MAIN CONTROLS window, or press the button until
ADJUST SIDE ANGLES is highlighted.
ADJUST SIDE ANGLES
ADJUST SIDE ANGLES under ADJUST SHAPE allows you to adjust two of the five preset options. These two options are TRAPEZOID and PARALLELOGRAM. Note: use these features only when the picture is not square.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST SHAPE is highlighted.
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3) Press the button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be highlighted.
4) Press the button to highlight ADJUST SIDE ANGLES.
5) Press the
button. The SIDE ANGLES window appears. TRAPEZOID should be highlighted,
press
to confirm.
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6) To adjust the trapezoid, press the or button.
7) When the trapezoid is adjusted, press the
button to confirm. Then to highlight
PARALLELOGRAM, press
to confirm.
8) To adjust the parallelogram, highlight parallelogram then to confirm. Press the or button to adjust..
9) When the parallelogram is adjusted, press the
button to confirm. Press again to return to
the ADJUST SHAPE window. BACK TO MAIN WINDOWS will be highlighted.
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10) Press the button to return to the MAIN CONTROLS window, or press the button until ROTATE IMAGE is highlighted.
ROTATE IMAGE (Not available in all models)
ROTATE IMAGE under ADJUST SHAPE allows you to adjust one of the five preset options. These two options are PINCUSHION and BALANCED pincushion. Note: use this feature only when the picture is not square.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST SHAPE is highlighted.
3) Press the button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be highlighted.
4) Press the
button until ROTATE IMAGE is highlighted.
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5) Press the button. The ROTATE IMAGE window appears. ROTATE should be highlighted.
6) To adjust the rotation, press the or button.
7) When the rotation is adjusted, press the
button to confirm. Press to return to the
ADJUST SHAPE window. BACK TO MAIN CONTROLS should be highlighted.
8) Press the
button to return to MAIN CONTROLS.
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ADJUST COLOR
Your monitor has three preset options you can choose from. The first option is for GENERAL USE, which is fine for most applications. The second option is for IMAGE MANAGEMENT, which includes
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projects such as desktop publishing, viewing a DVD from your DVD player or pictures on the World Wide Web, and playing video games. The third option is for PHOTO RETOUCH, which is for working with pictures you have imported into your computer and want to alter. When you select one of these options, the monitor automatically adjusts itself to that option. There is also a fourth option, USER PRESET, which allows you to adjust the colors on your screen to a setting you desire.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until ADJUST COLOR is highlighted.
3) Press the button. The ADJUST COLOR window appears.
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4) Press the or button to highlight 9300K for GENERAL USE, 6500K for IMAGE MANAGEMENT, 5500K for PHOTO RETOUCH, or USER PRESET.
5) Once you have highlighted GENERAL USE, IMAGE MANAGEMENT, or PHOTO RETOUCH, press the
button to confirm you selection. Press again to return to the MAIN CONTROLS
window. CLOSE MAIN CONTROLS will be highlighted.
6a) If USER PRESET is highlighted, press the button to highlight RED. Next, press the to
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confirm. Press or button to adjust the color red.
6b) When finished with RED, press
to confirm. Press the button to highlight GREEN.
press
to confirm.Next, press the or button to adjust the color green.
6c) When finished GREEN, press
to confirm.Then, press button to highlight BLUE.Press
to confirm. Next, press the or button to adjust the color blue.
6d) When all adjustments are complete, press the
button to confirm your adjustments and
return to the MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
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RESET TO FACTORY SETTINGS
RESET TO FACTORY SETTINGS returns everything in all the windows to factory presets.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until RESET TO FACTORY SETTINGS is highlighted.
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3) Press the button. The RESET TO FACTORY SETTINGS window appears.
4) Press the
or button to select YES or NO. NO is the default. YES returns all settings to
their original factory adjustments.
5) Press the button to confirm your selection and press again return to the MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
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EXTRA CONTROLS
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DEGAUSS
EXTRA CONTROLS is a set of three features, including DEGAUSS. Degaussing removes electromagnetic build up that may distort the color on your screen.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the
button until EXTRA CONTROLS is highlighted.
3) Press the button. The EXTRA CONTROLS window appears. MOIRE will be highlighted.
4) Press the
button to highlight DEGAUSS.
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5) To degauss your screen, press the button. Your screen will be degaussed, then the MAIN CONTROLS window will reappear. CLOSE MAIN CONTROLS will be highlighted.
ADJUST MOIRE (Not available in all models)
EXTRA CONTROLS is a set of three features, including ADJUST MOIRE. Moire is a fringe pattern arising from the interference between two superimposed line patterns. To adjust your moire, follow the steps below. Note: Use only if necessary. By activating ADJUST MOIRE, sharpness can be affected.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press
button until EXTRA CONTROLS is highlighted.
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3) Press the button. The EXTRA CONTROLS window appears. ADJUST MOIRE will be highlighted.
4) Press the button. The ADJUST MOIRE window appears. HORIZONTAL will be highlighted,
press
to confirm.
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5) To adjust the horizontal moire, press the or button.
6) When the horizontal moire is adjusted, press
to confirm. Press the button to highlight
VERTICAL.
7) To adjust the vertical moire, press to confirm. Then press or button to adjust.
8) When the vertical moire is adjusted, press the
to confirm. Press the button to return to
the EXTRA CONTROLS window. BACK TO MAIN CONTROLS will be highlighted.
CLOSE MAIN CONTROLS
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F1rst Choice Warranty

Your Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective.Philips aims at a swap within 48 hours of your call being received.
What is covered?
The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.
Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage.
The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty period remains equal to that of your original monitor, being 36 months as from the purchase date of your original monitor.
What is excluded?
The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.
The Philips F1rst Choice Warranty may not apply if:
The documents have been altered in any way or made illegible;
The model or production number on the product has been altered, deleted, removed or made illegible;
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F1rst Choice Warranty
Repairs or product modifications and alterations have been executed by unauthorized service organizations or persons;
Damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect;
Reception problems caused by signal conditions or cable or antenna systems outside the unit;
Defects caused by abuse or misuse of the monitor;
Product requires modification or adaptation to enable it to comply with local or national technical standards, which apply in countries for which the product was not originally designed, manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific country.
Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.
Just a click away
In case of any problems, we advise you to read the operating instructions carefully or go to the
www.
philips.com/support website for additional support.
Just a phone call away
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or go to the
www.philips.com/support website for additional support before contacting the
Philips helpdesk.
To solve your problem quickly, please prepare the following details before contacting the Philips helpdesk:
Philips type number
Philips serial number
Purchase date (copy of purchase may be required)
PC environment Processor:286/386/486/Pentium Pro/Internal memoryOperating system (Windows, DOS, OS/2, MAC)Fax/Modem/Internet program?
Other cards installed
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F1rst Choice Warranty
Having the following information available will also help speed up the process:
Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
The full address to which the faulty monitor has to be collected and the swap model should
be delivered.
Philips' customer help desks are located worldwide. Click here to access the
F1rst Choice Contact
Information.
Or you can reach us via: Website:
http://www.philips.com/support
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Your Guarantee in Central and Eastern Europe

Your Guarantee in Central and Eastern Europe
Dear Customer,
Thank you for purchasing this Philips product, which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts during a period of 36 months from date of purchase.
What is covered?
This Philips Guarantee in Central and Eastern Europe applies within Czech Republic, Hungary, Slovakia, Slovenia, Poland, Russia and Turkey and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.
Warranty coverage begins as from the day you buy your monitor. For 3 years thereafter, your monitor will be serviced in case of defects provided for under the warranty coverage.
What is excluded?
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.
The Philips guarantee may not apply if:
the documents have been altered in any way or made illegible;
the model or production number on the product has been altered, deleted, removed or made
illegible;
repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
damage is caused by accidents including but not limited to lightning, water or fire, misuse or
neglect.
Reception problems caused by signal conditions or cable or antenna systems outside the
unit;
Defects caused by abuse or misuse of the monitor;
Product requires modification or adaptation to enable it to comply with local or national
technical standards, which apply in countries for which the product was not originally designed, manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific country.
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Your Guarantee in Central and Eastern Europe
Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country.
Just a click away
In case of any problems, we advise you to read the operating instructions carefully or go to the
www.
philips.com/support website for additional support.
Just a phone call away
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting our dealers or Information Centers
In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the
Philips Service and Consumer Information Centers.
Website:
www.philips.com/support
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International Guarantee

Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards.
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.
The Philips guarantee may not apply if:
the documents have been altered in any way or made illegible;
the model or production number on the product has been altered, deleted, removed or made
illegible;
repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
damage is caused by accidents including but not limited to lightning, water or fire, misuse or
neglect.
Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country.
In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the
Philips Consumer Information Centers or via:
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International Guarantee
Website: http://www.philips.com
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United States Guarantee

Philips F1rst Choice Warranty (USA / Canada)
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge.
LIMITED WARRANTY (Computer Monitor)
Click here to access the Warranty Registration Card
Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*
*Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year. This product must be shipped in at your expense for service during years two and three.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the replacement or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered only for the original warranty period.
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United States Guarantee
When the warranty on the original product expires, the warranty on all replaced and repaired products and parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
labor charges for installation or setup of the product, adjustment of customer controls on the
product, and installation or repair of antenna systems outside of the product.
product repair and/or part replacement because of misuse, accident, unauthorized repair or
other cause not within the control of Philips Consumer Electronics.
reception problems caused by signal conditions or cable or antenna systems outside the
unit.
a product that requires modification or adaptation to enable it to operate in any country other
than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications.
incidental or consequential damages resulting from the product. (Some states do not allow
the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)
a product used for commercial or institutional purposes.
the model or production number on the product has been altered, deleted, removed or made illegible.
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
Where CAN I GET MORE INFORMATION?
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.
customers only) or
(919) 573-7855.
Before Requesting Service...
Please check your owner's manual before requesting service. Adjustments of the controls
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United States Guarantee
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for servicing:
Philips Customer Care Center
(877) 835-1838 or
(919) 573-7855
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(800) 479-6696
Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers.
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental or consequential damages, howsoever incurred, even if notified of the possibility of such damages.)
REMEMBER... Please record the model and serial numbers found on the product below.
MODEL # ________________________________________________
SERIAL # ________________________________________________
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United States Guarantee
This warranty gives you specific legal rights. You may have other rights which vary from state/ province to state/province.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
Philips type number
Philips serial number
Purchase date (copy of purchase may be required)
PC environment Processor:286/386/486/Pentium Pro/Internal memoryOperating system (Windows, DOS, OS/2, MAC)Fax/Modem/Internet program?
Other cards installed
Having the following information available will also help speed up the process:
Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
The full address to which the faulty monitor has to be collected and the swap model should
be delivered.
Just a phone call away
Philips' customer help desks are located worldwide. Within the U.S. you can contact Philips customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.
For more information on this and more great Philips products visit our website at:
Website:
http://www.philips.com
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F1rst Choice Contact Information
F1rst Choice Contact Information
Country Telephone number Tariff Austria 01 546 575 603 Local call tariff Belgium 070 253 010
0.17 Cyprus 800 92256 Free of Charge Denmark 3525 8761 Local call tariff Finland 09 2290 1908 Local call tariff France 08 9165 0006
0.23 Germany 0180 5 007 532
0.12 Greece 00800 3122 1223 Local call tariff Ireland 01 601 1161 Local call tariff Italy 199 404 042
0.25 Luxembourg 26 84 30 00 Local call tariff The Netherlands 0900 0400 063
0.20 Norway 2270 8250 Local call tariff Portugal 2 1359 1440 Local call tariff Spain 902 888 785
0.15 Sweden 08 632 0016 Local call tariff Switzerland 02 2310 2116 Local call tariff United Kingdom 0207 949 0069 Local call tariff
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Consumer Information Centers
Consumer Information Centers
AntillesArgentinaAustraliaBangladeshBelarus BrasilBulgariaCanadaChile ChinaColombiaCroatiaCzech RepublicDubaiEstoniaHong KongHungary IndiaIndonesiaKoreaLatviaLithuaniaMalaysiaMexicoMoroccoNew Zealand
PakistanParaguayPeruPhilippinesPolandRussiaRomaniaSerbia&Montenegro
SingaporeSlovakia SloveniaSouth AfricaTaiwanThailandTurkeyUruguay
UkraineVenezuela
Eastern Europe
BELARUS
Technical Centre of JV IBA M. Bogdanovich str. 155 BY - 220040 Minsk Tel: +375 17 217 33 86
BULGARIA
LAN Service 140, Mimi Balkanska Str. Office center Translog 1540 Sofia, Bulgaria tel: +359 2 960 2360 www.lan-service.bg
CZECH REPUBLIC
Xpectrum Lužná 591/4 CZ - 160 00 Praha 6 Tel: 800 100 697 Email:info@xpectrum.cz www.xpectrum.cz
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Consumer Information Centers
CROATIA
Renoprom d.o.o. Mlinska 5, Strmec HR - 41430 Samobor +385 1 333 0974
ESTONIA
FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com
HUNGARY
Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu
LATVIA
ServiceNet LV Jelgavas iela 36 LV-1055 Riga, Tel: +371 7460399 Email: serviss@servicenet.lv
LITHUANIA
ServiceNet LT Gaiziunu G. 3 LT – 3009 KAUNAS Tel: +370 7400088 Email: servisas@servicenet.lt www.servicenet.lt
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