Philips 107B30-37H, 107B30-35H User Manual

electronic user's manual

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Safety and Troubleshooting Information
Safety precautions and maintenance
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
Disconnect the monitor from the power supply if the monitor is not to be used for an extended period of time.
Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The back cover should only be removed by qualified service personnel.
Do not place objects on top of the monitor cabinet, objects could fall into vents or cover them and prevent proper cooling of the monitor's electronic devices.
To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain or excessive moisture.
Do not use alcohol or ammonia-based liquid to clean the monitor. If necessary, clean with a slightly damp cloth. Disconnect the monitor from the power supply before cleaning.
When positioning the monitor, make sure the power plug and outlet are easily accessible.
Consult a service technician if the monitor does not operate normally when operating instructions of this manual are followed.
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Safety & Troubleshooting

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About This Electronic User's Manual

About This GuideOther Documents You May NeedNotational Descriptions
About This Guide
This electronic user's guide is intended for anyone who uses the Philips Color Monitor. It describes the monitor's features, setup, operation and all other information, which is the same exact information described in our printed version.
The sections are as follows:
Safety and Troubleshooting Information provides tips and solutions for common problems, and other
related information you may need.
About This Electronic User's Manual gives overview of what information are included as well as notation icon descriptions and other documentation you can refer to.
Product Information gives an overview of the monitor's features and as well as the technical
specifications for this monitor.
Installing Your Monitor describes the initial setup process and gives an overview of how to use the
monitor.
On Screen Display provides information on adjusting the settings on your monitor. Customer Care and Warranty is a list of worldwide Philips consumer information centers along with
the help desk phone numbers and information on the applicable warranty of your product..
Glossary provides more information for technical terms. Download allows users to install the entire manual on their hard drive.
Frequently Asked Questions provides answers to commonly asked questions.
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Other Documents You May Need
In addition to this Electronic User's Guide, you may need to refer to the following documentation:
Philips Color Monitor Quick Start Guide which summarizes the steps for setting up the monitor. This is
included with this product.
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Notational Descriptions
About This Electronic User's Manual
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The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: This icon indicates important information and tips that help you make better use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem.
SMART HELP: This icon indicates helpful information when adjusting the On Screen Display of your monitor.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.
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©2001 Koninklijke Philips Electronics N.V. All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in
part is prohibited without written consent of Philips Electronics N.V.
About This Electronic User's Manual
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Product Information
Product FeaturesLightFrame™ for WindowsTechnical SpecificationsAutomatic Power SavingPhysical SpecificationPin AssignmentProduct Views
Product Features
107B30
17-inch (16.0" VIS) color monitor with excellent front of screen performance for use with MACs and PCs
Autoscan covers horizontal frequencies up to 86 kHz offering a maximum resolution of 1600 x 1200 with flicker free display of 1024 x 768 at up to 107 Hz.
Real Flat High Contrast CRT with high-resolution 0.25 mm dot pitch (0.21 hdp) LightFrame™ for brightest and sharpest display of movie and photo windows. Large screen display in a small footprint: World's shortest 17-inch conventional monitor with maximum
depth of only 419 mm/16.5"
Multimedia Base and USB Hub option. FCC, CE (in selected countries only) and ISO9241, ISO14001 certified
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LightFrame™ for Windows
Introduction
Philips LightFrame™ feature enriches the experience of pictures and video on a Philips CRT (picture tube) monitor. LightFrame™ will boost the brightness and sharpness of photos and videos on the monitor screen.
To control the LightFrame™ feature in your monitor, you have to install the LightFrame™ application which you will find on this CD-ROM.
Note
Philips LightFrame™ will only work with monitors that have been built to use this software. Earlier Philips monitors or other manufacturers monitors will not work with this special software. It is recommended that you install this software only on a Philips monitor designed to use it. These monitors can be identified by the LightFrame™ logo on the front of the monitor.
This software is not designed for use with LCD flat screen monitors. LightFrame™ will work with true Windows-based programs and DOS-based programs that operate in a

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Windows environment. It will not work with DOS-based programs operating only in a DOS environment.
Language Selection
While English is the default language of LightFrame™, the User Interface can be set up to operate in Dutch, French, German, Italian, Portuguese, Spanish, Simplified Chinese, Traditional Chinese or Korean.
Installation
1) To install LightFrame™, place the CD in the CD-ROM drive.
2) Next, when the menu of items on the CD appears on your screen, click on 'Install LightFrame™'.
3) Now, follow the on-screen prompts to properly install the program. The software checks to see if you have a compatible monitor. You must agree to the license agreement terms for the software to install.
4) After installation, LightFrame™ automatically loads and the icon appears in the taskbar.
Notes
If LightFrame™ detects that your monitor is not LightFrame™ compatible, a message appears on the monitor screen. If you see this message, you can select to abort or continue the installation. However, if you continue the installation, LightFrame™ will probably not work on the monitor.
How to use LightFrame™
After installation, LightFrame™ starts up automatically whenever the computer is started.
For information about using LightFrame™ please refer to the help information which is available after installation.
Compatibility
This version of LightFrame™ is compatible with Windows 95 Windows 98 Windows Me (Millenium Edition) Windows XP Windows 2000 Professional Edition.
LightFrame™ 2 -- Frequently Asked Questions (and answers) LightFrame™ Q. What is LightFrame™? A. LightFrame™ is an exclusive Philips hardware/software technology for the brightest, highest
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contrast-ever on-demand display of photos and video on a monitor. It enhances the display quality of photos and videos in a selected window without impacting upon display of text-based applications.
Q. What is LightFrame™ 2? A. LightFrame2 is a second-generation software package that  working in conjunction with factory installed
LightFrame™ hardware  adds great new features to LightFrame™.
Q: How can I tell if my monitor comes with LightFrame™ 2? A: All Philips LightFrame™ 2 monitors display this logo on their front bezel:
Q: How does LightFrame™ work? A: LightFrame™ consists of a software application and an Integrated Circuit (IC) embedded in the monitor.
Together, they boost brightness and sharpness in a user defined window or screen area. Unique LightFrame™ technology dramatically improves photo and video display quality.
Q: Is the size of the LightFrame™ screen limited? A: No. You can select a single window or, using the drag mode, select the entire display area.The only
limitation is the visible screen area of your monitor. The minimum size of a LightFrame™ dragged area is 20 by 20 pixels.
Q: Will LightFrame™ shorten the life of a monitor? Is phosphor burn-in a potential problem? A: No. Extensive testing has confirmed that LightFrame™ does not adversely effect monitor life. Todays
state-of-the-art Philips monitors employ improved phosphors and are designed for high light output. LightFrame™ normally highlights photos and video. Though the peak brightness of the highlighted area is strongly increased, the average brightness  a determining factor for cathode deterioration  is not normally increased. In any case, a special Automatic Beam Limiter (ABL) circuit keeps a monitors maximum average brightness within acceptable levels.
Upgrading to LightFrame™ 2 Q: How do I upgrade from LightFrame™ to LightFrame™ 2? A: Its easy: Download LightFrame™ 2 software for any monitor equipped with LightFrame from the Philips
web site (www.pcstuff.philips.com). Remember the directory into which you saved the upgrade. When you click on the downloaded program icon, LightFrame™ 2 scans your system, removes old versions and
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upgrades automatically to LightFrame™ 2. But remember: Your monitor must have the LightFrame™ feature to upgrade to LightFrame™ 2.
Q: Can I install LightFrame™ 2 over an older version? Must previous versions be uninstalled? A: The LightFrame™ 2 installation program scans your system, removes old versions and upgrades
automatically to LightFrame™ 2. Heres how: If you downloaded the upgrade from the Philips Web site, remember the directory into which you saved the upgrade. When you click on the Setup icon, LightFrame™ 2 scans your system, removes old versions and upgrades automatically to LightFrame™ 2. To upgrade from a CD-ROM disk, click on the Setup icon located in the \PC\LightFrame™ folder, select Install LightFrame™ 2 and follow on screen prompts.
Q: What will happen when my system is no longer connected to a LightFrame™-enabled monitor  for example, when I take my notebook on the road?
A: Philips exclusive LightFrame™ feature requires the combined operation of hardware that resides in your
monitor and software installed on your system. It only works when a monitor with built-in hardware receives commands from system software. Without both the LightFrame™ hardware-equipped monitor and system software, LightFrame™ does not function.
Q: Whats new in LightFrame™ 2? A: LightFrame™ 2 is full of neat new features: Here are just a few:
- Automatic detection of photos and videos on Web pages.
- Full screen highlighting through a Windows keyboard shortcut.
- Improved compatibility with multimedia applications. To experience these and other new features, start using LightFrame™ 2 today!
LightFrame™2 applications and operating systems
Q: Can I use LightFrame™2 in DOS mode? A: Yes, but in DOS, LightFrame™ 2 highlights the entire screen and must be manually switched on from the
OSD menu. Heres how: Open your monitors OSD controls. Go to LIGHTFRAME in the EXTRA CONTROLS menu. Press the left/right button to switch LightFrame™ on or off.
Q: Can I use LightFrame™ 2 with my favorite game? A: Absolutely. LightFrame™ can be used with any Windows game. When a DOS game runs in a DOS
window, LightFrame™ must be manually switched on from the OSD menu. Heres how: Open your monitors OSD controls. Go to LIGHTFRAME in the EXTRA CONTROLS menu. Press the left/right button to switch LightFrame™ on or off.
Q: Does LightFrame™ 2 work on Mac computers? A: Yes. Using drives that come with your monitor, LightFrame™ operates under MacOS8 or MacOS9. Due
to hardware limitations, LightFrame™ is activated manually on Mac computers and functions are limited.
Q: Can I use LightFrame™ on a computer running Unix, Linux or other operating system? A: Presently no application software exists for Unix or Linux. Unix is predominately used for high-end
professional applications. Because their users seldom view photos or video, our high-end large screen products do not support LightFrame™.
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Q: Does LightFrame™ consume excessive system resources? A: Because the monitor handles LightFrame™ processing, the feature consumes no system resources when
a portion of the screen is highlighted. Installed on a PC, the small LightFrame™ application program is active in the Windows system tray, but remains idle until a window is selected for highlighting. As soon as the monitor receives the initiate command from this software, the application again becomes idle, consuming few if any system resources. On rare occasions when a memory-hungry application pushes system resources to their limit, LightFrame™ can be easily exited to free up additional resources.
Q: Can I highlight two or more areas in the screen at the same time? A: No. Monitor hardware processes only a single rectangular area. Q: I get a message warning that my monitor 'may not support LightFrame™. I am certain my
monitor does. What is wrong? A: Only a Philips driver can determine if your monitor is equipped with LightFrame™; a generic Windows
driver cannot. Install the special Philips driver that came with your monitor. If the warning continues to appear after your Philips driver is installed, ignore the message. LightFrame™ will function properly. You can avoid seeing the message by checking Dont show this message again.
Q: Is LightFrame™ software or hardware-based? A: LightFrame™ consists of two important components: a chip in the monitor and software to control this
chip. Therefore, LightFrame™ is a seamless interactive combination of both software and hardware.
LightFrame™ 2 and the Internet Q: Can I use LightFrame™ to browse the Internet? A: Yes. Integration with Internet Explorer is one of LightFrame™s neatest new features. Now when you
open a Web page, LightFrame™ 2 scans LightFrame™ scans the document for a photo or video and highlights suitable material. Note: When more than one photo is displayed on a Web page, LightFrame™ highlights the largest. If multiple photos are the same size, LightFrame™ highlights top leftmost one. You can select a different photo manually. Heres how: Click the LightFrame™ On/Off button. Then hold down the left mouse button and drag a frame around the photo. When you release the mouse button, the selected area is highlighted by LightFrame™.
Q: Can I use LightFrame™ with Netscape? A: You can use LightFrame™ with Netscape, but its functions are limited to manually highlighting the entire
Netscape client window. Since LightFrame™ is specifically designed for bright, high contrast photo and video display, highlighting an entire Web page -- including text -- is not recommended.
For best results, we recommend you use LightFrame™ with Microsoft Internet Explorer version 5.0 or higher. You can downloaded Internet Explorer free of charge from the Microsoft website (www.microsoft.com). A
copy of Internet Explorer 5.5 is also included on the CD-ROM shipped with your monitor.
Q: Will the highlighted area remain highlighted when I open a cached Web page stored locally on my computer?
A: Yes. When a Web page is loaded in Internet Explorer, LightFrame™ scans the document for a photo or
video and highlights suitable material. If LightFrame™ finds a photo or video in an online Web page, it will highlight the same object when the page is opened from a local cache.
Q: On some Web pages, LightFrame™ activates automatically; on others, it doesnt. Why?
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A: Computers are smart, but youre smarter! When a Web page loads, LightFrame™ automatically seeks out photos or videos. Although the human eye has no problem picking out photos or videos on a busy Web page, some special backgrounds and borders confuse LightFrame™. Heres why: To comply with the science of cathode ray tube design, LightFrame™ is trained to locate and highlight rectangular screen areas. Sometimes a border or background prevents LightFrame™ from determining where a photo, for example, ends and its border begins. To prevent distorted display when this happens, LightFrame™ will ignore that photo.
The workaround? Highlight the photo manually. Heres how: Click the LightFrame™ On/Off button. Then hold down the left mouse button and drag a frame around the photo. When you release the mouse button, LightFrame™ the selected area is displayed in the LightFrame™ window.
Q: On some Web pages, LightFrame™ highlights an area that doesnt contain a photo. What should I do?
A: Just as LightFrame™ may occasionally miss a photo, it sometimes is fooled into highlighting a
non-photo screen area. In both cases, its about borders and backgrounds that prevent LightFrame™ for determining what is and what isnt a photo.
The workaround? Click the LightFrame™ Off button to deactivate LightFrame™ in the highlighted area. Then highlight a photo youd like to display by again clicking the LightFrame™ On/Off button and holding down the left mouse button to drag a frame around the photo. When you release your mouse button, LightFrame™ activates around the selected area.
Using LightFrame™ Q: Can I activate LightFrame™ on my entire screen? A: Yes. Heres how: To activate LightFrame™ in its full screen mode from your keyboard, simultaneously
press the Windows and letter L keys. (Location of the Windows key varies with keyboards and languages. On most keyboards, its to the right of the Control key.) To customize the keyboard shortcut for activating LightFrame™ in the full screen mode, go to the LightFrame™ applet in the Windows Control Panel.
An alternative: You can also activate LightFrame™ in its full screen mode from your monitors OSD. Here s how: Open your monitors OSD controls. Go to LIGHTFRAME in the EXTRA CONTROLS menu. Press the left/right button to switch LightFrame™ on or off.
Q: Why must I install the application to use LightFrame™? A: Selectivity is the key to LightFrame™s effectiveness. Increased brightness and sharpness enhances
photos and video display, but deteriorates text and detailed lines. Using LightFrame™ in a full screen mode all the time would degrade display of regular Windows applications. Using LightFrame™ selectively delivers outstanding photo and video display as well as top quality display text for Windows applications. The software provides interface between the chip in the monitor and the user.
Q: Can I use LightFrame™ at various resolutions? A: Yes. LightFrame™ will operate at any resolution supported by the monitor. When changing monitor
resolution, a highlighted area is dimmed and the icon switches back to idle. After the new resolution becomes active, LightFrame™ software has to be exited and restarted to load the new resolution .
Q: Can I use LightFrame" with a non-LightFrame™ equipped monitor? A: No. Philips exclusive LightFrame™ feature requires the combined operation of hardware that resides in
your monitor and software installed on your system. It only works when a monitor with built-in hardware receives commands from system software. Without the LightFrame™ hardware-equipped monitor, LightFrame™ does not function.
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Q: How can I remove the LightFrame™ software from my system? A: Software can be easily uninstalled with the Windows Add/remove software function in Control Panel or
through the Uninstall feature in the Philips LightFrame program group. From the Control Panel Add/remove software screen, select Philips LightFrame™. Then select Add/remove. Alternatively, open the Start menu and select Philips LightFrame from Programs. Select Uninstall and follow the steps of the uninstall feature.
Q: How can I quickly check to see if my Philips monitor has LightFrame™ or LightFrame™2? A: Every monitor equipped with LightFrame™ has a logo on the front. The logo looks like this:
If your monitor came with LightFrame™2, than you will find a 2 with the logo. If your monitor doesnt have a LightFrame™2 logo, you can still use the LightFrame™2 software.
Q: Is LightFrame™ software as well as hardware driven? If it is software driven, what happens when a monitors is switched? How will the system react when a monitor with LightFrame™ is substituted for monitor without LightFrame™?
A: The LightFrame™ feature is a combination of both hardware and software and will not function without
both components in place. During installation, the software will check if the monitor is LightFrame™ enabled. Afterwards the computer cannot detect whether the monitor has been exchanged with one without LightFrame™. Without a LightFrame™ monitor, LightFrame™ will not function; however, the system will otherwise operate normally.
Q: Does LightFrame™ effect moving images or just still images? A: LightFrame™ can be used on both still pictures and movies.
A: The principle behind LightFrame™ makes use of a luminance reserve that is normally present in a CRT monitor. Because the brightness reserve degrades display of text and other native computer documents, it is normally not used. As a rule, LCD monitors do not feature brightness reserve. In LCDs, brightness is normally set at the maximum level.
Q: What models support LightFrame™? A: Following models support LightFrame™: 105B2x, 107S2x, 107T2x, 107B2x, 107B3x, 107P2x, 109S2x
and 109B2x
Q: What computer configuration is required to run the feature? A: LightFrame™s main component is embedded in the monitor and as such is not dependant on your
system configuration.The LightFrame™ software that controls the hardware in the monitor is available for Windows 95, Windows 98, Windows Millenium Edition (Windows Me), Windows 2000 Professional, Windows
XP
®
, MacOS8 and MacOS9.
All the applications use little to no system resources and therefore don't put higher demands to your system configuration than the operating system does.
Q: Does the feature effect my colored printout quality? A: No. LightFrame™ is a feature that only effects the on-screen display. The enhancement is "enclosed"
within the monitor and has no influence whatsoever on the quality of printouts.
Q: How can I change settings for LightFrame™? A: Its easy: Open the Windows control panel by clicking Settings | Control Panel from your Start panel. In
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Control Panel, double click on the LightFrame™ icon. Youll see a list of the settings that can be customized. To learn more about customization options, check out the LightFrame™ help file by pressing the help button in the control panel.
Q: In the OSD menu, what does "LightFrame On/Off" mean? A: You can switch LightFrame™ on or off from the OSD menu of any LightFrame™ 2 monitor. This is a
handy feature when you use DOS applications or other operating systems not supported by the LightFrame™ software.
Heres how: Open your monitors OSD controls. Go to LIGHTFRAME in the EXTRA CONTROLS menu. Press the left/right button to switch LightFrame™ on or off.
Q: How do I use the LightFrame™ 2 control bar that appears at the top my screen? A: The control bar is another upgrade that helps you run all LightFrame™ 2s neat, new features. The
illustration below describes the tasks each button performs.
Accustomed to working with the original LightFrame™ tray icon? No problem: Its still there and can be used to turn LightFrame™ on or off and check LightFrame™ status.
Q: Can I move the LightFrame™ 2 control bar? A: The screen location of the LightFrame™ control bar is fixed. If the control bar blocks your view of an
application, you can exit LightFrame™. Heres how: Click once on the LightFrame™ logo and select Exit from the pop-up menu.
When you reboot your system, LightFrame™ will restart automatically. You can also reload LightFrame™ from the Start menu by clicking LightFrame 2 in the Philips LightFrame™menu under Programs.
Q: When is LightFrame™ automatically switched off? A: To avoid less than optimum display even when LightFrame™ is manually activated from the OSD screen,
it will automatically switch off when:
- A mode change occurs: for example, when the monitor changes resolution or refresh rate.
- The monitor enters sleep mode.
- The monitor is powered off and on again.
Q: Can LightFrame™2 highlight simultaneously highlight multiple screen areas? A: No. LightFrame™ 2 operates in a single rectangular screen area.
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Technical Specifications*
CRT
• Size and deflection 17 inch / 41 cm ; 90° deflection angle
• Dot pitch 0.25 mm
• Horizontal pitch 0.21 mm
• Tube type
Shadow mask, Real Flat, high contrast, anti-glare, anti-static, anti reflection, light transmission 45%
• Phosphor P22
• Recommended display area 12.0" x 9.0" / 306 x 230 mm
• Maximum display area 12.8" x 9.6" / 325 x 244 mm
SCANNING
• Horizontal scanning 30 - 86KHz
• Vertical scanning 50 - 160 Hz
VIDEO
• Video dot rate 176 MHz
• Input impedance
- Video 75 ohm
- Sync 2.2 kOhm
• Input signal levels 0.7 Vpp
• Sync input signal
Separate sync Composite sync
• Sync polarities Positive and negative
WHITE COLOR TEMPERATURE
Chromaticity CIE coordinates:
• at 9300 K degrees x = 0.283 / y = 0.297
• at 6500 K degrees x = 0.313 / y = 0.329
• at 5500 K degrees x = 0.332 / y = 0.347
* These information are subject to change without notice.
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Automatic Power Saving
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. And if an input from a keyboard, mouse or other input device is detected, the monitor will automatically "wake up". The following table shows the power consumption and signaling of this automatic power saving features:
Power Management Definition
VESA's
Mode
Video H-sync V-sync Power Used
Power Saving
(%)
LED color
ON Active Yes Yes < 73W 0 % Green Stand-by Blanked No Yes < 3W 96% Yellow Suspend Blanked Yes No < 3W 96% Yellow
OFF Blanked No No < 3W
96%
Yellow
This monitor is ENERGY STAR® compliant. As an ENERGY STAR® Partner, PHILIPS has determined that this product meets the
ENERGY STAR
®
guidelines for energy efficiency.
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Physical Specifications
• Dimensions
15.7" x 16.1" x 16.5" / 399 x 410 x 419 mm (including base)
15.7" x 14.7" x 16.5" / 399 x 373 x 419mm (excluding base)
• Weight 16.5 kg
• Power supply 90 - 264 VAC, 50/60Hz
• Temperature (operating) 0° to 40°C / 32° to 104°F
• Temperature (storage) -25° to +65°C / -13° to +149°F
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• Relative humidity 5% to 95%
* Resolution 1024 x 768, standard size, contrast max., brightness 50%, 9300°, full white pattern.
* These information are subject to change without notice.
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Pin Assignment
The 15-pin D-sub connector (male) of the signal cable (IBM systems):
Pin
No.
Assignment
Pin
No.
Assignment
1 Red video input 9 No pin 2 Green video input 10 Logic ground
3 Blue video input 11
Identical output - connected to pin 10
4
Identical output - connected to pin 10
12 Serial data line (SDA)
5 Ground 13 H. Sync / H+V 6 Red video ground 14 V. Sync (VCLK for DDC) 7 Green video ground 15 Data clock line (SCL)
8 Blue video ground
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Views
Follow the links to see various views of the monitor and its components.
Front View
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Rear View
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Installing your Monitor

Front ViewRear View6G3B11 Multimedia Base (option)PCUH411 USB Hub (option)
Front View
Power button switches your monitor on.
OK button which when pressed will take you to the OSD controls
Contrast hotkey. When the UP arrow is pressed, the adjustment controls for the CONTRAST will show up.
Installing your Monitor
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UP and DOWN buttons are used when adjusting the OSD of your monitor
Brightness hotkey. When the RIGHT arrow is pressed, the adjustment controls for BRIGHTNESS will show up.
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.
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Rear View
Installing your Monitor
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Power in - attach power cable here.1.
Video In - this is a cable which is already attached to your monitor. Connect the other end of the cable to your PC.
2.
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Installing your Monitor
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On-Screen Display

Description of the On-Screen DisplayThe OSD TreeThe OSD Controls
Description of the On Screen Display
What is the On-Screen Display?
This is a feature in all Philips monitors which allows an end-user to adjust screen performance of monitors directly though an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when operating the monitor.
Basic and simple instruction on the control keys.
On the front controls of your monitor, once you press the
button, the On Screen Display (OSD) Main
Controls window will pop up and you can now start making adjustments to your monitor's various features. Use the
or the keys to make your adjustments within.
On-Screen Display
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The OSD Tree
Below is an overall view of the structure of the On-Screen Display. You can use this as reference when you want to later on work your way around the different adjustments.
On-Screen Display
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On-Screen Display
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On-Screen Display
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Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA TO READ THE WARRANTY COVERED:
WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece •
Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland • Spain • United Kingdom
EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey • Bulgaria LATIN AMERICA: Antilles • Argentina • Brazil • Chile • Colombia • Mexico • Paraguay • Peru
• Uruguay • Venezuela
NORTH AMERICA: Canada • USA PACIFIC: Australia • New Zealand ASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia •
Pakistan • Philippines • Singapore • Taiwan • Thailand
AFRICA: Morocco • South Africa MIDDLE EAST: Dubai • Egypt

Customer Care and Warranty

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Frequently Asked Questions

1. What does the "Designed for Windows" logo signify?
The "Designed for Windows" logo means your Philips monitor fulfills the requirements and recommendations of the PC9x (97, 98, or 99) System Design Guide and passes stringent WHQL tests.
2. What is USB?
Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. Its three main benefits are:
USB eliminates "Case angst," the fear of removing the computer case to install circuit board cards - that often require adjustment of complicated IRQ settings -- for add-on peripherals.
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example) and a joystick. More and more peripherals for multimedia computers come on the market every day. With USB, up to 127 devices can run simultaneously on a computer.
USB permits "hot plug-in." No need to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse process to unplug a device. Bottom line: USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
3. What is a USB hub?
Think of USB hub as a extension of USB ports. Normally, the PC provides only one or two USB ports. To connect additional USB devices, you need a USB hub.
4. What is Philips Monitors USB hub solution?
Increasingly, monitors include USB hub functionality. But not all users need or want a USB hub. To give users freedom of choice, Philips provides an optional USB hub (type number PCUH411). The USB hub consists of two parts that are normally connected: one is functional, the other aesthetic. The aesthetic element is a removable cover. With the cover removed, the USB hub can be attached to the base or pedestal of monitor. The attached USB hub can be rotated to any position around the monitor's base. With this innovative Philips solution, your USB hub is always within reach for convenient connection and disconnection of USB peripherals.
5. Where can I buy a USB hub for my Philips monitor?
Philips provides an optional USB hub (type number: PCUH411) which can be attached to the base or pedestal of Philips monitors. Contact your dealer/reseller for details.
6. What models are Mac compatible?
All listed Philips monitors are Mac compatible. BUT, you may need an adapter to connect the monitor to your Mac system. Please contact your dealer/reseller for details.
Frequently Asked Questions
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7. What is TCO?
TCO is a Swedish abbreviation for the Swedish Confederation of Professional Employees.
8. What is MPR?
MPR is a Swedish abbreviation for the Swedish National Board of Measurement and Testing.
9. What are the differences between MPRII, TCO92, TCO95, and TCO99?
In the general hierarchy of standards, TCO99 is the highest level of certification. Next is TCO95, which is "better" than TCO92, which, in turn, is better than MPRII. Below, we compare the standards in each category.
Emissions:
MPRII: Set low emission rules for visual displays. TCO92: Imposed more stringent standards than MPRII. TCO95: Further toughened TCO92 rules. TCO99: Delineated even more severe standards and test procedures than TCO95.
Safety:
MPRII: No requirement. TCO92/95/99: All set requirements.
Energy Saving:
MPRII: No requirement. TCO92: Standby mode < 30W, Off mode < 8W TCO95: Standby mode < 30W, Off mode < 8W TCO99: Standby mode < 15W, Off mode < 5W
Visual Ergonomics:
MPRII: No requirement. TCO92: No requirement. TCO95: Set ergonomic rules including minimum contrast level, flicker and jitter. TCO99: Tightened TCO95 rules.
Ecology:
MPRII: No requirement. TCO92: No requirement. TCO95: Set general ecological standards including recycling preparation, environmental policy and environmental certification. TCO99: Further tightened TCO95 norms.
10. How do I enable the energy saving function?
Frequently Asked Questions
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Go to 'My Computer' and select 'Control Panel' followed by 'Monitor Control.' Select "All default selection' and choose your Philips monitor model from the default driver list. Plug and Play will automatically enable the EPA tick box for you. In DOS or Windows 3.1, you must first make sure your PC supports power saving.
11. What is refresh rate?
"Refresh rate" describes the number of times an entire screen is vertically scanned each second. In other words: If a monitor's refresh rate is 85 Hz, its screen is refreshed - or vertically scanned - 85 times per second. A higher the refresh rate means better image stability and less flicker. A high refresh rate helps users who work long hours in front of a monitor avoid eye fatigue and stress. To change the refresh rate, go into "Start/Settings / Control Pannel / Display / Properties / Setting/Advance/Adaptor" Windows settings of the computer, the monitor will automatically adjust itself to the video card.
12. Why does the picture on the screen appear to flicker?
A low refresh rate or electrical interference typically causes flickering in the picture. Possible solutions include the following:
Verify that the proper drivers are installed for your video card·
Make sure that all electrical devices (such as mobile phones) are at least 1m from the monitor Place the monitor in another physical location away from electrical interference Adjust the refresh rate to 75hz or higher.
13. How do I adjust my monitor's resolution?
Available resolutions are determined by the capabilities of your video card and graphic driver. Under Windows '95, you may select the desired available resolution through the 'Display properties/Settings' menu.
14. How can I adjust the size, position and rotation of my screen?
Depending on the model you own, you can use your CustoMax Software, On Screen Display (OSD) or control knobs located on the monitor.
15. What if I get lost when making monitor adjustments?
Simply press OK button then select "Reset to factory settings" to restore all settings.
16. What is LightFrame™?
LightFrame
is a Philips technology breakthrough which offers a unique and revolutionary solution for boosting
a monitor 's brightness and sharpness. With LightFrame
TM
, the user experiences TV quality performance for
video or photos without deterioration to the monitor 's performance in windows used for other applications.
17. How does LightFrame
work?
LightFrame
consists of a software application and an Integrated Circuit (IC) embedded in the monitor.
Together, they boost brightness and sharpness in a user defined window or screen area. Unique LightFrame
TM
technology dramatically improves photo and video display quality.
18. Why is LightFrame
important to me?
With LightFrame
, selected Philips monitors deliver TV quality video and photo display while maintaining monitor performance for text-based applications. The result is that movies and other video are brighter and livelier; photos are more vibrant and lifelike.
19. Will anyone else have this?
Frequently Asked Questions
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LightFrame™ was invented, developed and patented by Philips. It is a unique feature that you will find exclusively in Philips monitors.
20. Will LightFrame
shorten the life of a monitor?
No. Extensive testing has confirmed LightFrame
does not adversely affect monitor life. Today's
state-of-the-art Philips monitors employ improved phosphors and are designed for high light output. LightFrame
normally highlights photos and videos. Though the peak brightness of the highlighted area is strongly increased, the average brightness - a determining factor for cathode deterioration - is not normally increased. In any case, a special Automatic Beam Limiter (ABL) circuit keeps a monitor 's maximum average brightness within acceptable levels.
21. I get a message warning that my monitor 'may not support LightFrame
'. I am certain my monitor
does. What is wrong?
Only a Philips driver can determine if your monitor is equipped with LightFrame™; a generic Windows driver cannot. Install the special Philips driver that came with your monitor. If the warning continues to flash after your
Philips driver is installed, ignore the message. LightFrame
TM
will function properly.
22. What will happen when my system is no longer connected to a LightFrame
enabled monitor - for
example, when I take my notebook on the road?
Philips exclusive LightFrame
feature requires the combined operation of hardware that resides in your
monitor and software installed on your system. It only works when a monitor with built-in hardware receives commands from system software. Without both the LightFrame
TM
hardware equipped monitor and system
software, the LightFrame
does not function.
23. What is "XtraSpace Design" (XSD)?
XSD stands for XtraSpace Design, a Philips breakthrough that reduces a CRT display device's footprint. Philips XSD monitors combine the world's smallest front-to-back footprint with excellent front of screen performance.
24. How did Philips achieve XtraSpace Design?
Philips achieved this breakthrough in reduced footprint CRT display devices through short depth tubes and a focused design process that squeezed every excess millimeter out of XSD monitor desk space requirements.
25. What is Philips monitors' solution for audio?
Not all users need multimedia capabilities. To give users freedom of choice, Philips provides an optional Multimedia Base (type number: 6G3B10). The Multimedia Base replaces the easily removable standard pedestal of the monitor.
26. Which models can be incorporated with the Multimedia Base?
The following models can be incorporated with the Multimedia Base: 109B20, 107B20, 105B20, 105B21, 109S20, 107S20, 107S21, 105S20, 105S21.
27. What are Philips Multimedia Base's specifications?
See detailed Multimedia Base specifications on the product information page.
28. Why is a Multimedia Base better than separate speakers?
The major advantage of the Multimedia Base is its minimal space requirements. In fact, it hardly uses any extra space at all: monitor depth and width are unchanged. Only the monitor's height is increased by only 3 centimeters.
29. Where can I buy a multimedia base to incorporate with my Philips monitor?
Frequently Asked Questions
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Please contact your dealer/reseller for details.
30. What does Auto Calibrate do?
It makes your monitor perform better and last longer. As a monitor becomes older, brightness gradually deteriorates and its colors change. This well-known process effects all monitors. Eventually after a number of years, the monitor's brightness deteriorates to below 50% of its original value. At this stage, the usable life of a monitor is considered ended. Auto Calibrate regularly readjusts color temperature and luminance to their original values.
31. How does Philips Auto Calibrate feature benefit me?
With Auto Calibrate, it takes a monitor's luminance 33 percent longer to deteriorate to the 50 percent level that marks the end of a display device's useful life. Thanks to Auto Calibrate, a monitor with a normal life of 10,000 hours, for example, would last for 13,300 hours, a full one third longer.
32. How does Auto Calibrate work?
During the calibration process, different predefined black and white images are displayed on thescreen. The beam currents of the red, green and blue cannon are accurately measured and compared to the original values stored in the monitor. By readjusting gain values of the individual cannons, deviation is reduced to zero. Default values are stored during production. If the user sets a new color temperature, this new value is saved as the new default value.
33. When should calibration be performed?
The calibration process takes less than six seconds. During this period, different specific images are displayed. After the process is finalized, the original image is redisplayed. Constant re-calibration is not required. Calibration should be performed after the monitor is warmed up. Auto Calibration takes place when a monitor receives a signal indicating an imminent switch to its sleep mode/stand-by mode.
34. Which models of Philips monitors are equipped with Auto Calibrate feature?
Auto Calibrate is currently available in the new 201P, 201B and 109P.
35. The Main Menu displays OSD MAIN MENU LOCKED . Pressing the front control panels hasno effect. How can I unlock this function?
Press and hold the OSD menu key for about 10 seconds until picture displays "OSD MAIN MENU UNLOCKED"
36. My screen shows NO SYNC INPUT , how can I get rid of this?
Check the following for possible solutions:
Bent pins on the video cable
Make sure the computer is turned on Ensure the VGA Cable is properly connected Ensure the BNC/D-Sub connector on the rear of the monitor is in the correct position, newer models
have this option in the On Screen Display under Input Signal Selection.
Video card may be not be a VESA standard (try the monitor with another computer)
37. Why does my monitor display "Out of Range"?
The video card installed in your computer may be too high for the monitor 's specifications. Please contact your
Frequently Asked Questions
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computer manufacturer for details on how to lower resolution for your operating system.
38. What is Moiré? Why does my monitor have this wavy phenomenon?
Moiré is a natural effect or phenomenon of CRT that has the appearance of a wavy pattern, which is repetitive and superimposed on the screen as ripple images. These are a few suggestions to help reduce or minimize the effects:
Some monitors have a Moiré cancellation feature, activate it to the on position or adjust the Moiré cancellation function via the OSD on the monitor.
Change resolution to the recommended standard for the specific monitor size. Change Window viewing pattern/scheme to a pattern where the Moiré is less visible. Change horizontal and vertical size to optimize the reduction of the Moiré effect.
39. What is CustoMax?
CustoMax is proprietary Philips software that allows user to control parameter (e.g. Size, Color, Geometry) in place of the buttons on the front of the monitor. To install and run the CustoMax software, you must have a USB compatible system and have a USB connection at the rear of your monitor.
40. My monitor appears to be missing one or more colors. How do I correct this?
If the OSD menu is also missing a color, please contact service for details
Set color temperature to 9300 color coordination Check the video cable for any bent pins Video card could be defective (try the monitor with another computer).
41. When I degauss my monitor, it makes a loud noise. Is this normal?
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to make a relatively loud noise. Please be aware that many models will not degauss more than once within any given time period (up to 10 minutes). This is due to the unit having a temperature sensitive resistor. While the unit is degaussing, the resistor increases in value with heat and once it reaches a certain temperature, the resistance will rise and prevent voltage from reaching the degaussing coil. This is what stops the degausser, and this device s resistance will decrease as it cools back off, enabling the degauss function to operate again. This is an intentional design and is an industry standard, not just for Philips monitors. Please be aware that not all models in the Philips range has this manual degauss function. Some models are built with an auto degauss feature which automatically degausses the monitor when it is switched on.
42. How do I adjust the picture on the screen?
Please perform the following to correct the picture image:
Reset your monitor via the OSD menu
Adjust the Horz (width) and/or Vert size (height) in the OSD Change monitor timing to work at the recommended resolution
43. The edge of the picture on the screen appears to be distorted. How can I correct this?
Please perform the following to correct the picture image:
A magnetic or electrical interference typically causes poor geometry in the picture. Place the monitor in a different physical location
Reset the monitor to the factory preset via the OSD menu Access the Geometry Menu in the OSD of the Monitor and perform the necessary adjustments Change the monitor timing to the recommended resolution
44. The picture appears too dim. How can I correct this?
Adjust Brightness and/or Contrast via the monitor 's OSD. Some models have a Video Input Select
Frequently Asked Questions
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