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AC1900 K3C
User Manual
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Phicomm AC1900 K3C User Manual

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K3C
AC1900 Smart Wi-Fi Router
User Guide
Phicomm K3C - AC1900 Smart Wi-Fi Router
Table of Contents
1 About this guide................................................................................................................................. 1
2 Introduction ........................................................................................................................................ 3
3 Hardware connections ...................................................................................................................... 4
4 Get started .......................................................................................................................................... 6
5 General configurations ...................................................................................................................12
6 Advanced settings ...........................................................................................................................17
7 Administration ..................................................................................................................................33
Appendix .......................................................................................................................................................40
Phicomm K3C - AC1900 Smart Wi-Fi Router
Notification of Compliance
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Operating Frequency
2.4G: 2402 - 2482 MHz / 5G: 5150 - 5250 MHz Maximum
Maximum Transmit Power
2.4G: 20 dBm / 5G: 23 dBm
This device may be operated in all EU countries (and other countries following the EU directive RED 2014/53/EU) for home and office use.
The band 5150 - 5250 MHz is restricted to indoor-only operation.
RF Exposure Information
This device meets the EU requirements (RED 2014/53/EU) on the limitation of exposure of the general electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
LEGAL INFORMATION ABOUT INTELLECTUAL PROPERTY All company, product and service names mentioned herein are trademarks, registered trademarks or service marks of their respective owners. Phicomm (Shanghai) Co., Ltd. reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronical or mechanical, including photo-copying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of Phicomm (Shanghai) Co., Ltd.
DISCLAIMER
Any pre-installed software or data provided as a bundle to this device is subject to the
Phicomm K3C - AC1900 Smart Wi-Fi Router
applicable law under the responsibility of the issuing software / service provider. The hardware manufacturer cannot be held liable for any breach, malfunction or other occurrence raised by using this third-party software. Only the issuing providers can lawfully be held responsible. Phicomm (Shanghai) Co., Ltd. does not own the intellectual property of the third-party software and applications that are delivered with this product. Therefore, Phicomm (Shanghai) Co., Ltd. will not provide any warranty of any kind for these third-party software and applications. Neither will Phicomm (Shanghai) Co., Ltd. provide support to customers who use these third-party software and applications nor be responsilbe or liable for the functions of these third-party software and applications. Third-party software and applications services may be interrupted or terminated at any time. Phicomm (Shanghai) Co., Ltd. does not guarantee that any content or service would be maintained for any period during its availability. Third-party service providers provide content and services through network or transmission tools outside of the control of Phicomm (Shanghai) Co., Ltd. to the greatest extent permitted by applicable law, it is explicitly stated that Phicomm (Shanghai) Co., Ltd. shall not compensate or be liable for services provided by third-party service providers or the interruption or termination of third-party contents or services. Phicomm (Shanghai) Co., Ltd. Shall be not responsible for the legality, quality or any other aspects of any software installed on this product, or for any uploaded or downloadad third-party works, such as texts, images, videos or software. Customers shall bear the risk for any and all effects including incompatibility between the software and this product, which result from installing software or uploading or downloading the third-party works.
LIMITATION OF DAMAGES
To the maximum extent permitted by applicable law, in no event shall Phicomm (Shanghai) Co., Ltd. be liable for any special incidental, indirect or consequential damages or lost profits, business, revenue, data, goodwill or anticipated savings. The maximum liability (this limitaion shall not apply to liability for personal injury to the extent applicable law prohibits such a limitation) of Phicomm (Shanghai) Co., Ltd. arising from the use of the product described in this document shall be limited to the amount paid by customers for the purchase of this product.
IMPORTANT HEALTH INFORMATION AND SAFETY PRECAUTIONS
When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product. To reduce the risk of bodily injury, electric shock, fire and damage to the equipment, observes the following precautions.
SAFETY PRECAUTIONS FOR PROPER INSTALLATION
Phicomm K3C - AC1900 Smart Wi-Fi Router
CAUTION: Connecting to a weaker inappropriate charger can result in an electric shock to your device.
SAFETY PRECAUTIONS FOR PROPER SUPPLY UNIT
Use the correct power source! This product can only be charged with matching standard external power source appointed by Phicomm (Shanghai) Co., Ltd. Phicomm (Shanghai) Co., Ltd. is not liable for any device breakdown or safety accident arising from the use of unauthorized external power source.
SAFETY PRECAUTION FOR DIRECT SUNLIGHT
Keep this product away from excessive moisture and extreme temperatures. The device is designed to be operated in temperatures between 0°C and 40°C. Low- or high-temperature conditions might cause the device to temporarily stop working properly. Do not leave the product in a vehicle or in places where the temperature may exceed 70°C (window sill or behind glass). Avoid dramatic changes in temperature or humidity when using the device as condensation may form on or within the device. When you are using the device, it is normal for the device to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the unit to the cooler air outside.
ENVIRONMENT RESTRICTIONS
Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in process, or in potentially explosive atmospheres such as below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
EXPLOSIVE ATMOSPHERES
In any area with a potentially explosive atmosphere or where flammable materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling areas such as service or gas stations, and are reminded of the need to observe restrictions on the use or radio equipment in fuel depots, chemical plants or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as dust or metal powders.
Phicomm K3C - AC1900 Smart Wi-Fi Router
SAFETY PRECAUTIONS FOR RADIO FREQUENCY EXPOSURE
Avoid using your device near metal structures (e. g. the steel frame of a building). Avoid using the device near strong electromagnetic sources, such as microwave ovens,
sound speakers, TV and radio.
Use only original manufacturer-approved accessories. Use of non-original manufacturer-approved accessories may violate your local RF
exposure guidelines and should be avoided.
INTERFERENCES WITH MEDICAL EQUIPMENT FUNCTIONS
This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics. If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy.
HEARING AID DEVICES
Some devices may interfere with some hearing aid devices. In the event of such interference, you may want to consult your service provider, or call customer service line to discuss alternatives.
NON-IONIZING RADIATION
Your device has external antennas. This product should be operated in its normal-use position to ensure the radiative performance and safety of the interference. Users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment. Use only the supplied antennas. Use of unauthorized or modified antennas may impair transfer quality and damage the device, causing loss of performance and SAR levels exceeding the recommended limits as well as result in noncompliance with local regulatory requirements in your country. To assure optimal device performance and ensure human exposure to RF energy is within the guidelines set forth in the relevant standards, always use your device only its normal­use position. Contact with the antennas may impair quality and cause your device to operate at a higher power level than needed. Avoiding contact with the antenna area when the device is in use optimizes the antenna performance.
GENERAL PRECAUTIONS AVOID APPLYING EXCESSIVE PRESSURE TO THE DEVICE
Do not apply excessive pressure on the device to prevent damaging them.
Phicomm K3C - AC1900 Smart Wi-Fi Router
DEVICE IS GETTING WARM AFTER PROLONGED USE
When using your device for prolonged periods the device may become warm. In most cases this condition is normal and therefore should not be interpreted as a problem with the device.
HEED SERVICE MARKING
Except as explained in the user manual, do not repair any product yourself. Service needed on components inside the device should be done by an authorized service outlet or provider. Phicomm (Shanghai) Co., Ltd. is entitled to use new or reconditioned replacements parts or boards for repairs under warranty, provided they have the same functionality as the parts to be replaced.
DAMAGE REQUIRING SERVICE
Unplug the device from the electrical outlet and refer servicing to an authorized service center or provider under the following conditions:
Liquid has been spilled or an object has fallen onto the product. The product has to been exposed to rain or water. There are noticeable signs of overheating. The product does not operate normally when you follow the operating instructions.
AVOID HOT AREAS
The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that products heat.
AVOID WET AREAS
Never use the product in a wet location.
AVOID USING YOUR DEVICE AFTER A DRAMATIC CHANGE IN TEMPERATURE
When you move your device between environments with very different temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow sufficient time for the moisture to evaporate before using the device.
NOTICE: When taking the device from low-temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on power.
AVOID PUSHING OBJECTS INTO THE DEVICE
Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are provided for ventilation. These openings must not be blocked or covered.
Phicomm K3C - AC1900 Smart Wi-Fi Router
MOUNTING ACCESSORIES
Do not use the product on an unstable table, cart, tripod or bracket. Any mounting of the
product should follow the manufacturer’s instructions, and should use a mounting
accessory recommended by the manufacturer.
AVOID UNSTABLE MOUNTING
Do not place the product with an unstable base.
USE PRODUCT WITH APPROVED EQUIPMENT
This product should be used only with personal computers and options identified as suitable for use with your equipment.
CLEANING
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the device. The device has been provided with special treatments featuring that it could dispose dirt and sweat on its surface. The device itself does not have a stain-resistant function. In case of smudginess and dyeing, please wipe it with clean damp sponge immediately. Please keep the device dry when necessary.
PACEMAKER
The device may cause disturbance to pacemakers. Please keep the device a proper distance of least 5 centimeters away from pacemakers. If you need detailed information about other active implantable medical devices, please consult your doctor to ensure the magnetic interference of such active implantable medical devices.
CAUTION Update your operating system with caution
Improper operation or unforeseen external factors may cause an operating system
update fails; the device will not work properly. If such a situation occurs, you need to send the unit in for repair.
An unofficial operating system can cause security risks. Please install only official
updates provided by Phicomm (Shanghai) Co., Ltd., if not you will void the warranty and a repair is chargeable.
Phicomm K3C - AC1900 Smart Wi-Fi Router
FCC User Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Phicomm K3C - AC1900 Smart Wi-Fi Router
Note
It is suggested to use Firefox, Google Chrome, IE 9.0 or above to login
in Web Management. Software interface might vary by browsers.
Software interface and functions might vary by firmware versions.
Chapter
Title
Subject
1
About this guide
Basic description of document content, definition of symbols and conventions
2
Introduction
Description of basic functions
3
Hardware connections
Description of the way connecting the router to your devices
4
Get started
Description of the way to set up your router for the first time
5
General configurations
Description of router’s general functions
6
Advanced configurations
Description of router’s advanced functions
7
Administration
Description of router’s administration features
Appendix
FAQs and technical support information

1 About this guide

This user guide includes a complete overview of the configuration and functions of PHICOMM K3C router on Web Management interface.

1.1 Structure of this guide

This guide is structured as follows:

1.2 Symbols and conventions

The following symbols are used in the user guide:
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Phicomm K3C - AC1900 Smart Wi-Fi Router
WARNING!
May result in severe damage to your device or database.
Note
Useful additional information
Convention
Explanation
Bold
Field names / button names are written in bold Example: click menu View
Italic
Commands, screen output, file names and paths are written in Italic. Example: Input 192.168.0.1 in IP address text box.
<...>
<...> keyboard or actual names are represented in angle brackets Example: Click <Ctrl> + <Alt> + <Delete> to open the task manager.
>
Used for menu sequence Example: Click File > Print to print.
The following editorial conventions are used in the guide:
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Phicomm K3C - AC1900 Smart Wi-Fi Router

2 Introduction

Phicomm K3C AC1900 smart Wi-Fi Router is all-in-one router for home and SOHO users to share broadband internet connection over a wired or a wireless network.
The simultaneous dual-band speed of up to 1.9 Gbps (2.4G 600 Mbps and 5G 1300 Mbps) provides users with extraordinary smooth internet surfing, internet phone calling and online gaming.
Phicomm K3C router support the following features:
Intel processor (GRX350+WAV500) provides sophisticated analytics capability on
massive data
Simultaneous dual-band speed up to 1.9 Gbps (2.4G 600Mbps and 5G 1300Mbps)
1 Gigabit WAN + 3 Gigabit LAN with up to 1000 Mbps WAN-LAN throughput
USB 3.0 interface for file share in external storage device
VPN offers secure access for remote users
QoS allows optimal speeds for a specific application or program.
Parental Control allows parents or administrators to establish restricted access
policies for children or staff
Device Management allows administrators to control the bandwidth for each
individual device.
Easy setup and firmware update
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3 Hardware connections

3.1 Package contents

Please check the package content before the installation of the router:
1 x Wireless Router
1 x power adapter
1 x RJ-45 cable
1 x Quick Installation Guide
GPL license and CE declaration

3.2 Connect your devices

Follow these steps below to connect your devices.
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Note
Make sure your modem have properly internet connection.
If you have a wired Ethernet connection to internet instead of a
modem, connect the RJ-45 cable directly to the WAN port on the router, then continue with the following instructions to complete the router setup.
3-a. Wired connection:
Connect your PC to the LAN port on the router with a RJ­45 cable.
3-b. Wireless connection:
Turn on WLAN on your wireless device and connect to @PHICOMM_XX or @PHICOMM_XX_5G.
1. Connect the power adapter into an electrical outlet, connect the other end to the
router, and turn on the router.
2. Connect your modem to the WAN port on the router using a RJ-45 cable.
3. Connect your device to the router (wired or wireless):
XX represents the last two digits of the router’s MAC address that can be found on the label at the bottom of the router.
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Phicomm K3C - AC1900 Smart Wi-Fi Router

4 Get started

This section gives instructions of the procedures that must be performed to enable the wireless router.

4.1 TCP/IP settings

The IP address has to be obtained automatically before starting the configuration of the router. Please follow these steps:
1. With the right mouse button please click on the right bottom corner. Click Open
Network and Sharing Center and select Change adapter settings on the upper left of the screen.
2. Right-click network connection type and select Properties. In the Properties
window double click Internet Protocol Version 4 (TCP/IPv4).
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Phicomm K3C - AC1900 Smart Wi-Fi Router
3. Select both Obtain an IP address automatically and Obtain DNS server address
automatically. Click OK to confirm the configuration.

4.2 Set up router via web browser

1. On your web browser, enter p.to or 192.168.2.1 in address bar and click Start Setup
to run the setup wizard.
2. Create a login password for your router and click Next.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
3. Select your local time zone and click Next.
4. Specify your internet connection type, enter the relevant account information as
required and click Next.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
DHCP
DHCP is commonly used if internet service provider does not provide any IP to use. Router will obtain IP address information automatically.
PPPoE
PPPoE is typically used for DSL services. Enter the username and password provided by your internet service provider.
Static IP address
Select Static IP if internet service provider provides the static IP address, subnet mask, default gateway and DNS server address.
PPTP/L2TP
Select PPTP or L2TP if ISP provides the username, password, and VPN server IP.
Note
Contact your ISP if you are not sure about your internet connection type.
5. Set SSID and password (no less than 8 characters) for your wireless network or use
the default settings. Click Save to complete the setup.
6. Now Wi-Fi has been successfully set up on your router. If your device does not
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Phicomm K3C - AC1900 Smart Wi-Fi Router
automatically connect to the wireless network, please connect manually. You can also click More Settings for further advanced configuration.

4.3 Log into Web Management

On your web browser, enter p.to or 192.168.2.1 in address bar, and enter the login password that is set when you set up the router for the first time.
You can now use the Web Management for further configurations on the router.
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Note
Alternatively, you can search “PhiWiFi” on Apple App Store or Google Play.

4.4 Configuring router via Phicomm app

To install and set up your router via Phicomm app, follow these steps:
1. Scan the barcode below, download and install PhiWiFi from Apple App Store or
Google Play.
2. Make sure your router is powered on and connected to internet properly. Turn on
WLAN on your smartphone and connect to Phicomm’s wireless network
@PHICOMM_XX or @PHICOMM_XX_5G.
3. Launch PhiWiFi and follow the step-by-step instructions to complete the setup.
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Phicomm K3C - AC1900 Smart Wi-Fi Router

5 General configurations

5.1 Manage devices

To manage the devices on your local network, go to Main menu > Devices on Web Management, all devices connected to your local network will be listed on this screen.
To block a computer or device from connecting to your home network, toggle off the Allowed switch. To allow the computer or device to continue access the network, toggle on the Allowed switch.
You can specify the maximum upload/download bandwidth in the Limited field.
The device can be renamed by clicking Devices field and entering the new name.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Single SSID for Dual-band
If Single SSID for Dual-band is enabled, both 2.4G and 5G will apply the same SSID and password.
Hide SSID
If Hide SSID is enabled, the wireless network with this SSID will not be discovered by other Wi-Fi devices.

5.2 Wireless settings

To configure the basic wireless settings, go to Main menu > Wireless on Web Management.
You can switch on/off wireless network, or modify the SSID/password for 2.4G and 5G separately.
Click Expand to have more advanced settings displayed.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Mode
Select the Wi-Fi mode you want to use. For more information about IEEE802.11, please refer to http://www.ieee.org.
Channel
Channel determines which operating frequency will be used. If you notice a severe interference problems with another nearby access point, you may try to manually select a fixed channel. Otherwise you can leave it as Auto.
Bandwidth
Different Wi-Fi mode has different bandwidth. Normally a higher bandwidth provides faster network speed, but it will be much easier interfered by other radio signal. The default value is recommended.
AP Isolation
If enabled, the devices under this SSID can only access internet and it cannot communicate with other devices in the same Wi-Fi network.
MU-MIMO
When Multi-User Multiple-Input Multiple-Output (MU-MIMO) is enabled, the router can utilize the wireless bandwidth in the most efficient way to achieve a faster network speed.
Beamforming
When Beamforming is enabled, the radio energy can be better utilized between the router and the connected devices to achieve a faster network speed.
Click Save to save the settings.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
MTU
MTU defines the maximum length of your data packet.
DHCP: The range of maximum length is between 576 and
1500. 1500 is the default value.
PPPoE: The range of maximum length is between 576 and
1492. 1480 is the default value.
Static IP Address: The range of maximum length is between
576 and 1500. 1500 is the default value.
PPTP: The range of maximum length is between 576 and
1420. 1420 is the default value.
L2TP: The range of maximum length is between 576 and
1460. 1460 is the default value.
User-defined DNS
If any specific server is required, toggle on this switch and enter the IP address of primary DNS server and secondary DNS server (if available).

5.3 WAN settings

To configure WAN settings, go to Main menu > Advanced > Internet Settings on Web Management.
For Connection Type, refer to Section 4.2.
Click Expand to have more advanced settings displayed.
Click Save to save the settings.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
IP address
Enter LAN IP address of the router.
Subnet Mask
Enter the subnet mask associated with the LAN IP address.
Note
If you change the LAN IP address of the router, log in the web management page with the new IP address.

5.4 LAN settings

To configure LAN settings, go to Main menu > Advanced > LAN Settings on Web Management. Current LAN IP address and subnet mask are displayed.
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Phicomm K3C - AC1900 Smart Wi-Fi Router

6 Advanced settings

6.1 DHCP service

By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN and WLAN.
To enable DHCP server, follow these steps below:
1. On Web Management, go to Main menu > Advanced > DHCP and toggle on
DHCP switch.
2. Specify the IP Address Pool for the clients on your network.
3. Click Save to save the settings
You can also specify a reserved IP address for a computer on the LAN, and bind the IP Address and MAC Address into a pair, so that the computer always receives the same IP
address each time it accesses the router’s DHCP server.

6.2 Guest Wi-Fi

Guest Wi-Fi is a type of small local network designed for temporary visitors. You can give the guest access to your internet connection without sharing your Wi-Fi password and
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Note
By default, the guest network SSID is @PHICOMM_Guest.
the devices connected to the guest network will not be able to access the share files inside your home network.
To set up a guest network, follow these steps below:
1. On Web Management, go to Main menu > Advanced > Guest Wi-Fi and toggle on
Guest Wi-Fi switch.
2. Enter the SSID and password for the guest network and click Save to save the
settings.
3. Click Save to save the settings.

6.3 QoS

Phicomm router offers Quality of Service (QoS) to allocate optimal network speeds for a specific application, or limit the bandwidth for user device(s).
To set up high priority for a specific application to achieve the maximum amount of available throughput and speed, follow these steps below:
1. On Web Management, go to Main menu > Advanced > QoS, and toggle on QoS
switch.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
2. Select one of the listed services that is to be allocated high-priority traffic, or you can
select Auto-balance to balance bandwidth for current traffics automatically.
To limit the bandwidth for a specific user device, go to Main menu > Devices. Specify the maximum download / upload speed for the device(s) in the Limited field.

6.4 UPnP

Universal Plug and Play (UPnP) allows discovery of UPnP-enabled device in a network environment. Once connected to the network, devices can be remotely configured to support P2P applications, interactive gaming, video conferencing, and web or proxy servers using standard protocols.
To enable UPnP, on Web Management, go to Main menu > Advanced >UPnP and toggle on UPnP switch.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Service Description
The description about the application that initiates the UPnP request.
External Port
The port that the router opens for the application.
Internal Port
The port that the router opens for local host.
IP Address
The IP address of the local host that initiates the UPnP request.
UPnP Status
The status about whether the port of the UPnP device that established a connection is currently active.
When UPnP is enabled, devices/applications may dynamically add themselves to a network and be shown in the list without the need for user configuration.

6.5 Port forwarding

Port forwarding opens a specific port to allow remote users to access certain public services such as gaming, downloading, or web server on your local network.
To set up port forwarding on Phicomm router, follow these steps below:
1. On Web Management, go to Main menu > Advanced > Port Forwarding and
toggle on Port Forwarding switch.
2. Enter the service name or description in Rule Name, enter the LAN IP of the server,
specify port/port range for external port and internal port, and select the protocol.
3. Click Save to save the settings. You can also add another service by clicking .
When the configuration completes, the access to the server will be redirected to the server IP address by using the WAN IP.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Note
Before using the DMZ host, you should assign a static IP address to the designated server. Then enter this static IP address into the router as its IP address.

6.6 DMZ

DMZ allows you to specify and expose one computer on your network that can be accessed from outside (e.g. web server, SSH, or other remote access protocol).
In above topology, if you want to access the FTP server of PC1 on PC3, follow these steps:
1. Run the FTP server on PC1.
2. On PC2, log on Web Management and go to Main menu > Advanced > DMZ host.
3. Toggle on DMZ Host, enter the IP address of PC1 as the DMZ Host IP.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Note
The WAN IP must be a public IP.
WARNING!
It is recommended to disable the DMZ host when it is not in use to avoid potential safety risks.
4. Click Save to save the settings.
Now PC1 as DMZ host can connect to PC3 on the internet for intercommunication by using the WAN IP, which can be checked in Main menu > Advanced > Router Status.

6.7 Dynamic DNS

Dynamic DNS feature allows you to host a server (web, FTP, game server, and etc.) using a fixed domain name (host name) instead of remembering the dynamic IP address which might be changed from time to time.
To assign a fixed host or domain name to a dynamic internet IP address, follow these steps below:
1. On Web Management, go to Main menu > Advanced > Dynamic DNS and toggle
on Dynamic DNS switch.
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Note
Phicomm router supports two DDNS service providers: NO-IP (www.noip.com) and DynDNS (www.dyn.com). Before you set up the DDNS, please have the DDNS account created and the host name purchased on the service provider website before setting DDNS on this screen.
2. Select your DDNS service provider NO-IP (www.noip.com) or DynDNS
(www.dyn.com), enter the username, password, host name (domain name).
3. Click Save to save the settings.

6.8 Remote access

Using Remote Access, you can allow a user on the internet to access and manage your router. This feature is helpful when you want to administer your router remotely.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Note
If you set Management IP as 255.255.255.255, all devices from the network can remotely manage your router.
To enable Remote Access, follow these steps below:
1. On Web Management, go to Main menu > Advanced > Dynamic DNS and toggle
on Dynamic DNS switch.
2. Enter the IP address of the computer that is given the access.
3. Click Save to save the settings.
To access the router from internet, type the router's WAN IP into the address bar of a
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Phicomm K3C - AC1900 Smart Wi-Fi Router
WARNING!
Turn off Remote Access if it is not used to avoid potential hazard from internet.
browser, followed by a colon (:) and the port number. For example, if the WAN IP is
211.117.154.79, and the port number you set is 8181, enter http:// 211.117.154.79:8181 to manage the router via internet.

6.9 VPN server

With VPN server enabled, the router can be deployed as a VPN server for remote users to connect and access your home network.
To set up a VPN server, follow these steps below:
1. On Web Management, go to Main menu > Advanced > VPN Server.
2. Toggle on VPN Server switch, select protocol, and click the Save to confirm the
settings.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
3. In the VPN client list, specify the username and password for the VPN client to access
the VPN server, and click to save the settings. You can click to add more VPN client accounts.
To access the VPN server, follow these steps below:
1. Open the VPN client program or application on remote devices.
2. Add a new VPN connection with the server IP shown in the VPN Server page that is
the WAN IP of your Phicomm router. You can also check the WAN IP in Advanced > Router Status.
3. Enter the authentication information as required to connect the client device to the
VPN server.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Note
For detailed information of the VPN client program or application, please refer to the corresponding instructions from the service provider.

6.10 VPN client

With VPN Client configured on a Phicomm router, you can establish a VPN tunnel connecting to a VPN server over internet.
To set up a connection from VPN client to VPN server, follow these steps below:
1. On Web Management, go to Main menu > Advanced > VPN Client.
2. Toggle on VPN Client switch, enter a rule name for the VPN connection, VPN server
IP address or domain name (sometime also called host name), select protocol, and enter VPN server authentication information (username and password).
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Note
Ensure that your USB storage device has already connected to the USB port of the router before proceeding these steps.
You can go to Advanced > USB Storage to check whether the USB device is connected to the router properly.
3. Click Save to save the settings, and you can click to add more VPN connection
profile.
To connect to a VPN server, click Connect in the corresponding connection profile. The connection status will be shown on the top of the screen.

6.11 USB storage

The USB port built on the router allows you to share files stored in a USB device with anyone who has access to your network.
To configure the access to USB device, go to Main menu > Advanced > USB Storage.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Sharing Access
Toggle on the switch to enable file sharing. If the switch is toggled off, users on the network cannot access this USB drive.
Samba-encryption
If this switch is toggled on, a username and password will be required to access the USB drive.
Media Server
Toggle this switch to enable media sharing function by which your DLNA devices such as computer or mobile device connected to the router can detect and play the media files on the USB drive.
USB 3.0
Switch USB interface between 3.0 and 2.0. If the USB drive is a USB 3.0 device, you can toggle on this switch to achieve more transmission rate.
Note
Please be noted that USB 3.0 hard drive can sometimes cause Wi-Fi
interference.
The router will be rebooted with you confirm to switch USB
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Phicomm K3C - AC1900 Smart Wi-Fi Router
interface between 2.0 and 3.0.
WARNING!
Always click Safely Remove before disconnecting your device from the router to avoid data loss or possible damage to the storage device.
Note
Windows Explorer is different from Internet Explorer. You can open a Windows Explorer window by opening Computer or Documents.
When complete, click Save to save the settings.
To access USB storage using a Windows PC, follow these steps below:
1. Open up a Windows Explorer window, and enter \\p.to (or the router's IP address) in
the address bar.
2. If a login window pops up, enter the user name and password you set before in
Advanced > USB Storage on router's Web Management interface.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
3. Once you have logged in, you will view and edit the content of the USB storage.
To access USB storage using a MAC PC, follow these steps below:
1. On your MAC PC, Open Finder and click Go > Connect to Server.
2. Enter smb://p.to in Server Address, and click Connect.
3. Enter the username and password encryption has been enabled, and click Connect
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Phicomm K3C - AC1900 Smart Wi-Fi Router
to access the USB device.
4. Once you have logged in, you will view and edit the content of the USB device.

6.12 Parental control

Parental control allows you to set access restriction rules on individual devices on your home network. You can restrict internet access at times of the day and days of the week when your children’s devices are not allowed to be online.
To set up a restriction rule, follow these steps below:
1. On Web Management, go to Main menu > Advanced > Parental Control.
2. Toggle on Parental Control switch, select the device on which you want to set the
restriction rule, and specify day(s) and time(s) the device will be blocked from internet.
3. Click Save to save this rule. You can click to continue to add another rule.
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Phicomm K3C - AC1900 Smart Wi-Fi Router

7 Administration

7.1 Router status

You can view the router status from Main menu > Advanced > Router Status on Web Management. General system information, WAN and LAN status, Wi-Fi status, and external USB storage status will be shown on this screen.

7.2 Time zone

You will be asked to specify your local time zone during the setup wizard when you set up the router for the first time. The time zone can also be modified from Main menu > Advanced > Time Zone on Web Management.
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7.3 Security

Phicomm K3C - AC1900 Smart Wi-Fi Router
Security protects your local network from the risk of internet attack. To configure security for your router and network, go to Main menu > Advanced > Security on Web Management.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Firewall
If the firewall is enabled, the system refuses all requests from the internet. Only packets from the LAN which are belonging to defined connections and for which the status database is created can pass the firewall and can have access to the LAN. By default the firewall is enabled. To expose all hosts in the LAN to the internet you can disable the firewall.
DoS Protection
Denial-of-Service (DoS) protection protects your LAN against denial of service attacks.
ICMP-FLOOD Attack Filtering
Enable to protect against ICMP-FLOOD attacks.
ICMP-flooding Packets Threshold
If the number of ICMP data packets exceeds the threshold, the defense measures act immediately.
UDP-FLOOD Attack Filtering
Enable to protect against UDP-FLOOD attacks.
UDP-flooding Packets Threshold
If the number of UDP data packets exceeds the threshold, the defense measures act immediately.
TCP-FLOOD Attack Filtering
Enable to protect against TCP-FLOOD attacks.
TCP-SYN-flooding Packets Threshold
If the number of TCP-SYN data packets exceeds the threshold, the defense measures act immediately.
Forbid WAN Ping
Enable if you want to ignore the ping packets from the WAN port.
Note
It is recommend to install the latest firmware to improve your router’s overall
performance.
Click Save to save the settings.

7.4 Firmware update

You will be asked whether to update the firmware if the latest available update is detected when you log on Web Management.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Click Update now to update the firmware now, or you can click Don’t update now to postpone the update.
To check whether a new update is available, and update your router online, go to Main menu > Advanced > Online Update on Web Management:
Click Check for Update to detect new updates online. If a new update is found, click Update to update your router with the newest firmware.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Alternatively, you can go to Main menu > Advanced > Update to download the firmware to your local drive, and update the router any time appropriate to your needs:
Click Browse to locate the new firmware file in your local drive, and click Update to start updating your router.
You can also click the link as instructed to download the latest firmware.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
WARNING!
Do not interrupt a firmware upgrade that is in progress to avoid potential damage to your router.

7.5 Diagnostics

To troubleshoot router’s connectivity problems or check the router’s overall conditions such as password strength and firmware updates, go to Main menu > Advanced > Health Check on Web Management.
Click Check to start diagnostics on your router.
If your password strength is categorized as Weak, click Modify to modify the password to a more complex one to improve the security.
You can click Update to update your router with the latest firmware if a new update is detected.
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Phicomm K3C - AC1900 Smart Wi-Fi Router
Backup Configuration
Click to save the current router settings in a backup file on your local drive.
Restore Configuration
Locate a backup file on your local drive, and click this button to restore your router with these settings.
Factory Restore
Click to reset your router to factory defaults.
WARNING!
If you click Factory Restore to reset the router to the factory default settings, all your personal configurations will be erased.

7.6 Restore/Reset

You can backup router's current settings in a file and restore these settings for any unexpected change.
To make a configuration backup, go to Main menu > Advanced > Restore on Web Management.
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Phicomm K3C - AC1900 Smart Wi-Fi Router

Appendix

Troubleshooting

Why I cannot open the management page?
Turn off browser’s proxy settings.
Make sure that your network card has been set to obtaining an IP automatically.
Make sure that your LAN and wireless LED is on and all cables are connected
correctly.
I forgot my network name or encryption keys!
Try to set up a wired connection and configure the wireless encryption again.
Click beside the password textbox to reveal the bulleted password.
Press the Reset button of the router longer than 5 seconds or go to Main menu >
Advanced > Restore to reset the router to factory defaults.
Why I cannot access the internet via LAN adapter?
Move the router closer to the wireless client.
Check whether the wireless adapter is connected to the correct wireless router.
Check whether the wireless channel conforms to the channels available in your
country / area.
Retry using another Ethernet cable.
Check if all cables are connected correctly.
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Phicomm K3C - AC1900 Smart Wi-Fi Router

Technical support – contact us

Phicomm (Shanghai) Co., Ltd.
Phone: +86 21 31183118
Email Sales: info@phicomm.com
Email Support: service@phicomm.com.cn
Phicomm Europe GmbH
Phone: +49 89 66056720
Email Sales: info-eu@phicomm.com
Email Support: support-de@phicomm.com
For detailed product information and downloads (software, user manuals and certificates) please visit our website:
www.phicomm.com
www.phicomm.de
www.phicomm.us
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