Sewage Pumps
Instruction Manual &
Safety Warnings
Models E7040, E7055, E7105
E7040-NS
E7105-NS
E7055-NS
Important Safety Instructions
SAVE THESE INSTRUCTIONS. This manual contains important SAFETY WARNINGS and OPERATING
INSTRUCTIONS. You will need to refer to it before attempting any installation or maintenance.
ALWAYS keep these instructions with the unit so that they will be easily accessible.
Failure to read and follow these warnings and instructions could result in property damage,
serious injury, or death.
! WARNING
• ALWAYS disconnect the pump and float switch controller from the power source before servicing
or making adjustments.
• NEVER handle the pump or motor with wet hands or when standing on a wet or damp surface
while the pump is plugged into the power source.
• MAKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is wired with
a 3-prong grounded plug. To reduce the risk of electric shock, be certain that it is only connected
to a properly grounded, 3-prong receptacle. If you have a 2-prong receptacle, have a licensed
electrician replace it with a 3-prong receptacle according to local codes and ordinances.
• NEVER bypass grounding wires or remove the ground prong from the plug.
• DO NOT use an extension cord. The electrical outlet should be within the length of the pump’s
power cord, and at least 4 feet above the floor level to minimize potential hazards from flood
conditions.
• DO protect the electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking
the cord.
• MAKE SURE the supply circuit has a dedicated fuse or circuit breaker rated to handle the power
requirements noted on the nameplate of the pump.
! CAUTION
• DO NOT use the power cord or strain relief to carry the pump. Use the pump handle.
• DO NOT pull on the float switch cord.
• DO NOT expose the control unit to any type of moisture, water, rain or snow.
• DO NOT place the controller on the floor. The electrical outlet should be within the length of the
pump’s power cord and at least 4 ft above the floor.
• DO NOT operate this product if it has been damaged in any way.
• DO NOT use sewage pumps in pits handling salt water or hazardous liquids.
• DO NOT flush foreign objects down the toilet including but not limited to paper towels, napkins,
wipes, baby wipes, feminine products (sanitary napkins or tampons), prophylactics,
contraceptives, or dental floss.
• DO NOT disassemble this product. When service is required, contact Glentronics technical support
at 800-991-0466. Return the product to the manufacturer for any repairs at the following address:
• When installing or replacing a sewage pump you should also install a high water alarm.
Specifications 4/10 HP Model E7040 1/2 HP Model E7055 1 HP Model E7105
GPH @ 5’ 5640 6360 8040
GPH @ 10’ 4440 5340 6000
Pump diameter 9” 9” 9”
Volts 115V, 60Hz 115V, 60Hz 115V, 60Hz
Amps 6.3 7.0 10.5
Risk of electric shock. To reduce this risk, observe the
following precautions.
To reduce the risk of hazards that can cause injury or property
damage, observe the following precautions.
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
Items Included:
Pump
Choice of controller, float
Stainless steel hose clamp
You may also need:
2” rigid PVC pipe to connect to
the existing plumbing
A check valve or union
PVC pipe cleaner
and cement
Enhanced
Controller
Deluxe
Controller
Vertical Float
Switch
Tether Float
Switch
NOTICES
• When a check valve is used, a 3/16” (4.76mm) air bleed hole must be drilled in
the PVC pipe above the pump. Drill the hole at a 45º angle toward the bottom
of the pit to avoid splashing water outside the pit. Make sure the hole is above
the water line, and below the check valve. If a hole is not drilled
above the pump, an air lock may prevent the pump from operating.
• The control unit must receive 115V AC +/- 5% and 60 Hz from the AC outlet.
• Sewage pumps will not operate during a power outage. DO NOT use plumbing fixtures
that are connected to the sewage pit during a power outage. With the risk of
property damage, the addition of a high water alarm or sensor is highly
recommended.
• After the initial installation, be sure to check the operation by filling the pit with
water and observing the pump operation through several full cycles.
• For continuous duty operation, the pump must be submerged at least 3/4 of the
depth of the pump at all times. Do Not use the float switch and controller within
this application.
• In instances where the discharge line is exposed to freezing temperatures, the pipe
must be sloped downward so any remaining water will drain out. Failure to do so will
prevent water from exiting the pit and damage the pump if the line freezes.
Installation Instructions
Prior to Installation
1. Visually inspect your pump. Products may be damaged during shipping. If the
product has been damaged, contact your place of purchase or Glentronics, Inc.
before installation.
2. Thoroughly read the instructions provided to learn specific details regarding
installation and use. This manual should be retained for future reference.
! WARNING
Installing the Pump
1. Use a pit that conforms to all local codes
and is large enough to accommodate the
pump and float switch. Larger sewage pits
are preferred, since they will extend the
discharge cycle and reduce the number of
times the pump turns on.
2. Clean the pit of all debris. The pump’s
inlet must be kept clear.
3. The pump should not be set directly onto a
clay, earthen, or sand base. You should
install bricks or blocks under the pump to
provide a solid base.
4. The pump should be level.
5. Install discharge plumbing according to
local, regional and state codes. Rigid PVC
pipe is recommended.
6. An in-line check valve is recommended to
prevent back-flow. Note: When using a
check valve, an air bleed hole of 3/16”
(4.76mm) for the E7 Series needs to be
drilled in the discharge pipe. The hole must
be drilled below the check valve. A small
stream of water will escape through this air
bleed hole when the pump is running, so
the hole should be drilled on an angle toward the bottom of the pit. If a hole is not
drilled an air lock may prevent the pump from operating.
7. Install a gate valve or ball valve if required by any codes.
8. The horizontal discharge pipe must be positioned in a
downward slope so any remaining water will drain away.
Failure to do this will prevent water from exiting the pit
and damage the pump if the line freezes.
9. If you are replacing an old pump:
(a) Unplug the pump from the outlet.
(b) Loosen the check valve or rubber
union by unscrewing the bottom
hose clamp. (If the existing
system is installed without a
check valve or rubber union,
saw the pipe apart above
the pit.)
(c) Remove the old pump and
unscrew the pipe and adapter.
(d) If the adapter fits into the new
pump, screw the pipe into the
pump. If not, cut a piece of rigid
This installation must be in accordance with the National
Electric Code and all applicable local codes and ordinances.
9C
FLOOR
JOIST
DELUXE DUAL
FLOAT CONTROLLER
MOUNTED ON WALL
AC
OUTLET
FLOAT WIRE
AIR BLEED
HOLE
VERTICAL
FLOAT
DISCHARGE
PIPE
GATE
VALVE
UNION/CHECK
VALVE
PUMP
WIRE
9B
9D
SLOPE
PIPE
DOWN
PIT COVER
DRAIN TILE
PRO SERIES
PUMP
PVC pipe and connect it to the new adapter by cleaning and cementing the two
pieces together. (Follow the instructions on the PVC cleaner and cement.)
(e) Lower the pump into the pit by the handle.
(f) Connect the pipe on the pump to the existing discharge pipe with a rubber union
or check valve and tighten the hose clamps securely.
10. A cover is required in all sewage pump installations with gas-tight seals to contain
gases and odors. A vent pipe should be added in any sewage installation.
Installing the Vertical Float Switch
The vertical float switch contains a single large float.
Water will lift the float to the top of the lift rod which
will raise the lift rod and activate the pump. As the
pump evacuates the water from the pit the float will
drop, lowering the lift rod and turning off the pump.
Note: The vertical float switch must be moving
freely at all times. Make sure the float switch does
not come into contact with other pumps, wires,
pipe or any other object that may be in the pit.
The float switch must not come into contact with
the pit floor or wall. If the float switch does not
move freely the pump will not activate.
1. Fully open the metal hose clamp and insert it through the slots in the mounting
bracket of the float switch.
2. Place the hose clamp over the discharge pipe so that the gripping tabs are against
the pipe and select the desired activation level of the pump.
3. (a) When using the vertical float switch with either the Enhanced or Deluxe
Controller (Models VSC1.5 or VSC2), there are two rubber stoppers on the float switch
rod. Do not remove or alter their position as it will disrupt the timing of the
controller and how long the pump runs. (b) When using the vertical float switch
without a controller (Model VS), the pumping range can be adjusted by moving the
float stop up or down the lift rod. Note: It is important to mount the float so that the
activation level is below the drain tile that empties into the pit. Mounting it above the
drain tile would allow water to fill the drain tile before the pump is activated to pump
out the water.
4. To avoid debris from pouring onto the float, it should be positioned on the side of
the discharge pipe opposite the drain tile.
5. Once the float switch is in the desired position, securely tighten the hose clamp.
Note: The cable from the switch must remain outside the hose clamp.
Installing the Tether Float Switch
The tether float contains a single float connected to a
flexible tether. Water will raise the float to activate the
pump. As the pump evacuates the water from the pit the
float will fall and turn off the pump. Note: The tether
float switch must be moving freely at all times. Make
sure the float switch does not come into contact with
other pumps, wires, pipe or any other object that may
be in the pit. The float switch must not come into contact with the pit floor or wall.
If the float switch does not move freely the pump will not activate.
1. Locate the desired activation point. Note: It is important to mount the float so that
the activation level is below the drain tile that empties into the pit. Mounting it above
the drain tile would allow water to fill the drain tile before the pump is activated to
pump out the water.
2. Secure the float to the pipe with the enclosed hose clamp and bracket. Be sure the
bracket is positioned as shown. Do not overtighten the hose clamp. Overtightening
may cause damage to the mounting bracket.
3. To avoid debris from pouring onto the float, it should be positioned on the side of
the discharge pipe opposite the drain tile. Note: DO NOT adjust the tether length to
less than 4” as this can cause excessive stress on the cable or prevent the switch from
operating.
Connecting the Pump and Controller
! WARNING
Enhanced Controller
1. Mount the controller to the wall through the 2 holes on the cabinet using proper
mounting hardware for the application. The controller should be mounted at least 4’
from the floor and 1’ from the outlet.
2. Check to ensure the float switch is connected to the controller. The float switch wire
of the Enhanced Controller includes a connector that can be separated from the
controller when the wire needs to be threaded through small openings.
3. Plug the control box into a properly grounded, 3-prong receptacle. Then, plug the
pump into the receptacle on the control box. Do not use an extension cord.
4. Using a flathead screwdriver, adjust the dial on the front of the controller to select
the number of seconds that the pump will run after the float drops. The dial can be
adjusted from 5-45 seconds. The manufacturer default is about 10 seconds.
Make sure the outlet is single phase, 115V and 60HZ
for all the pump installations.
2
Deluxe Controller
Remote
Connection
N.C.
Common
N.O.
Float
Controller
1. Mount the controller to the wall through the 2
holes on the cabinet using the proper mounting
hardware for the application. The controller
should be mounted at least 4’ from the floor and
within 2’ of the outlet.
2. Check to ensure the float switch is connected to
the controller. The float switch wire of the
Deluxe Controller includes a connector that can
be separated from the controller when the wire
needs to be threaded through small openings.
3. Open the plastic door on the top of the Deluxe Controller and using a flat head
screwdriver adjust the dial to select the number of seconds that the pump will run
after the float drops. The timer can be adjusted from 5-45 seconds. The manufacturer
default is about 10 seconds. Install a 9V alkaline battery and replace the plastic door.
4. Plug the control box into a properly grounded, 3-prong receptacle. Then, plug the
pump into the receptacle on the control box. Do not use an extension cord.
5. Make sure the Power Failure Alarm slide switch is in the ON position.
Connecting to a Security System (Deluxe Controller Only)
The Deluxe Controller includes a terminal on the right side of the control box to connect
to a security system or other alarm devices. There are (3) three positions for wire
connections on this terminal: N.O. – normally open, N.C. – normally closed, and
Common.
1. Check your security system to determine whether an open (no contact) or closed
(making contact) connection is needed to activate the alarm.
2. The security system will provide (2) two connection terminals to extend wires to the
control terminal. Strip two wires 1/4” each. Connect either wire to the common
terminal. To secure the wire into the terminal, insert the exposed wire into the hole
on the side of the terminal next to the screw marked common. Turn the screw a few
turns to lock-in the wire.
3. If the security system requires a closing of a contact to activate the alarm, secure
the other wire into the terminal hole labeled N.O. (normally open). If the security
system requires an opening of a contact, secure the wire into the terminal hole
labeled N.C. (normally closed).
Connecting the Pump and Float Switch (Models VS and TS – No Controller)
1. Plug the float switch cord into a properly grounded 3-prong receptacle. Then, plug
the pump into the receptacle on the float switch cord. Do not use an extension cord.
Completing the Installation (all models)
1. After the initial installation, be sure to check the pump operation by filling the pit
with water and observing the pump through several full cycles. When using the
Enhanced or Deluxe Controllers, the pump should run for 10 seconds after the lower
float drops. Note: When the pump activates, it should have a “normal pumping”
sound. Any abnormal sound, vibration, or lack of output is the signal of a problem.
Stop the pump and refer to the troubleshooting guide. The vertical and tether float
switch must be moving freely at all times. Make sure the float switch does not
come into contact with other pumps, wires, pipe or any other object that may be
in the pit. The float switch must not come into contact with the pit floor or wall.
If the float switch does not move freely the pump will not activate.
2. Replace the pit cover with gas-tight seals making sure not to crimp any of the wires
within the cover.
Product Operation
Vertical Float Switch with Enhanced or Deluxe Controllers
The vertical float switch contains a single large float. Water will lift the float by a 1⁄2”,
which will activate the pump. As the pump evacuates the water from the pit, the float
will drop. The pump will run for an additional 10 seconds to evacuate the pit completely
after the float drops. Note: There are two rubber stoppers on the float switch rod. Do not
remove or alter their position as it will disrupt the timing of the controller and how long
the pump runs. Note: When mounting the float switch, position the bottom of the float at
the height you want the pump to activate.
Tether Float Switch with Enhanced or Deluxe Controllers
The tether float contains a single float connected to a flexible tether. Water will raise
the float to activate the pump. As the pump evacuates the water from the pit the float
will fall and the pump will run for an additional ten seconds to empty the pit. Note: The
tether float switch must be moving freely at all times. If the float switch does not move
freely the pump will not activate.
Enhanced Controller
The Enhanced Controller features a dial to adjust the number of seconds that the pump
will run after the float drops. The dial can be adjusted from 5-45 seconds. The
manufacturer default is about 10 seconds. The LED on the front of controller will signal
the unit is receiving power. The controller will also run the pump once a week for
approximately four (4) seconds. This test will exercise the pump and help ensure the
pump is working properly.
Deluxe Controller
The Deluxe Controller features a series of warnings (audible and visual) that pinpoint
potential problems with the pump, switch and power conditions. The controller will
sound an alarm when power has been interrupted,
when the pump has run for more than 10 minutes
continuously, or when the 9V battery is low. The
9V battery (sold separately) runs the controller
during a power outage, allowing it to sound an
alarm if the circuit breaker trips, the controller is
not plugged in securely, or the home’s power is
interrupted. Note: The 9V battery will only power
the controller, not the pump. The Deluxe
Controller is equipped with a USB data port. The
purpose of this port is to allow communication
with the Pro Series Connect Modules. The Pro Series
Power Failure Alarm
On Off
Slide switch to OFF during power failures
to conserve battery ener gy and silence alarm
AC power is out
Make sure this controller is plugged into the wall outlet
Check the circuit breaker
The system is operating
Light should be flashing
9 volt battery low or slide switch is OFF
Replace 9 volt alkaline battery or move switch to ON
Pump or float problem
The pump has run continuously for 10 minutes
Refer to the instructions for possible causes
High water alarm (optional feature)
Water has reached the high water sensor
Deluxe
Connect Modules are separately sold accessories
that will allow the user to stay connected and receive remote notifications of potential
problems and needed maintenance while away from home. The Deluxe Controller has a dial
(located in the battery compartment) to adjust the number of seconds that the pump will
run after the float drops. The Deluxe Controller will also run the pump once a week for
approximately four (4) seconds. This test will exercise the pump and help ensure the pump
is working properly.
Operating the Pump in a Continuous Duty Application
This pump is rated for continuous duty and may be used in applications requiring
continuous pumping including fountains or ponds. For use in any continuous duty
application the pump should be plugged directly into the wall outlet without the use of
the float switch or controller. The outlet must be a single phase properly grounded
3-prong receptacle, 115V, 60HZ. For continuous duty operation, the pump must be
submerged at least 3/4 of the depth of the pump at all times.
Understanding the Warnings & Alarms - Deluxe Controllers
AC power is out
There are several causes for power failure. The most common causes are a power outage
by the electric company or a tripped circuit breaker. Although the deluxe controller can
not run the pump, it will sound an alarm indicating the loss of power. This will allow
the homeowner to address the problem.
If this warning light and alarm are on, the control box is not receiving AC power for one
of many reasons:
1. The control box is not plugged in
2. The power to the house is out
3. The circuit breaker to that outlet has been tripped
4. The ground fault interrupter on that outlet has been tripped
5. A power brownout is taking place
Power Failure Alarm slide switch
When the controller is not receiving AC power, the monitoring features and the audible
alarms are powered by the 9-volt battery. This type of battery will power the controller
for many hours, but not indefinitely. Once the source of the AC power alarm is
determined, it is suggested that the Power Failure Alarm slide switch be turned to the
OFF position until the power is restored. This will preserve the battery and silence the
alarm. When AC power is restored, slide this switch back to the ON position. Note: If
the AC power is restored and the slide switch is in the OFF position, the alarm and light for
the 9-volt battery warning will activate, even if the battery is good. This is a reminder to
reset the alarm. Slide the switch to the ON position. If the battery is good, the light will
go out. If the alarm continues to sound, replace the battery.
The system is operating
This light should be ON and flashing at all times. It is included to indicate that the
system is monitoring the sump conditions. This light will not illuminate when:
1. The power is out and the Power Failure Alarm slide switch is in the OFF position
2. The power is out and the 9V battery is discharged
3. The controller is not functioning. Contact the Glentronics service department
The 9-volt battery low or slide switch is OFF
1. The 9-volt battery located in the top of the control box is coming to the end of its
useful life. Replace it with a new 9-volt alkaline battery.
2. The Power Failure Alarm switch is in the OFF position. It must be in the ON position
at all times, except when silencing an actual power failure condition.
Pump or float problem
This key feature monitors the time that the float switch is up continuously or in the
activated position. It is unusual for a pump run for 10 or more minutes continuously.
This can occur for many different reasons. Either the float is stuck in the up position,
there is a mechanical problem with the pump, or there is a problem with the plumbing
connections. Please refer to the Troubleshooting Guide on page 5.
High water alarm (optional feature*)
When water reaches the optional water sensor, it will activate the warning light, audible
alarm, and remote terminal. The activation of the water sensor could indicate that there
is a failure of the main pump or plumbing problem. Please refer to the Troubleshooting
Guide on page 5.
*This feature requires the additional purchase of the water sensor (Model PS-WS).
3
Accessories for the Deluxe Controller –
Connect Modules and High Water Alarm
Connect Modules - WiFi Module – Home Automation Module
(Requires purchase of PS-WiFi or PS-HZM)
The Deluxe Controller is equipped with a USB data port. The purpose of this port is to
allow communication with the Pro Series Connect Modules. The Pro Series Connect
Modules are separately sold accessories that will allow the user to stay connected and
receive remote notifications of potential problems and needed maintenance while away
from home.
High Water Alarm - Accessory for the Deluxe Controller
(Requires the additional purchase of Model PS-WS)
Water Sensor
The water sensor is designed to warn you of a potential flood. If you are installing it in
the sewage pit, it must to be installed between the basement floor and the primary float
switch. If there is a failure with either the main pump or the plumbing system, the water
level will rise past the primary float switch and activate the water sensor. When the
water sensor is activated, it will trigger a warning light, an audible alarm, and the
remote terminal on the controller. This water sensor is only designed to give you a
warning of a potential problem; it will not activate the pump.
Maintenance Check List
Maintenance should be performed 1-2 times per year.
1. Remove all debris from the bottom of the pit and make sure the
pump’s inlet is clear of debris.
2. Remove all debris floating in the water.
3. Remove all debris from the float switch.
4. Fill the pit with water. Make sure pump turns on at the intended level.
5. While the pump is running, make sure pump is evacuating water at a good pace.
6. While the pump is running, make sure a stream of water is escaping from the air
bleed hole. If not, clear the hole of any deposits or debris.
Visit our website www.stopflooding.com for more information about the Pro Series AC
sump pumps and battery backup sump pump products.
4
Troubleshooting
The pump will not start or run
Thermal protector tripping or
not functioning
Pump starts and stops too
frequently
Pump will not shut off
Insufficient or no water
volume
Abnormal sound or vibration
(Always unplug the pump from the controller before performing any maintenance)
Pump is not plugged in
Water is not high enough to activate the pump
Open circuit
Poor power source
Low voltage
Bad power cable
Locked impeller
Defective float switch
Defective pump
Locked impeller
Incorrect power supply
Overburdened due to heavy sand content in the water
Pump running continuously with no water present
Float switch or sensor is mounted too low
Water flowing back from pipe
Malfunctioning float switch
Clogged or frozen discharge
Blocked intake
Float switch is obstructed and can not drop down
Defective float switch
Check valve installed with no air bleed hole in
pipe or pump
Check valve is stuck or installed upside down
Worn impeller
Partially blocked impeller
Clogged or frozen discharge
Broken or leaking pipe
Low power voltage
Check valve installed with no air bleed hole in
pipe or pump
Check valve is stuck or installed upside down
Pump is air locked
Check valve on secondary pump will not close
and water re-circulates within the system
Blocked intake
Broken impeller
Plug pump in properly (see instructions)
Make sure float switch is positioned properly
Check circuit breaker or fuse
Check circuit line wires and cable*
Check line wires and source voltage*
Replace with new cable*
Remove strainer and clear obstruction
Replace float switch with new float switch
Replace pump with new pump
Remove strainer and clear obstruction
Check power supply source and voltage
Use water filter or replace with a higher wattage pump
Check float switch
Raise float switch or adjust timer (Enhanced or Deluxe Controller)
Install or replace check valve
Replace float switch with new float switch
Clear blockage or thaw frozen line
Clear debris from intake
Clear obstruction from float switch
Replace float switch with new float switch
Drill a bleed hole in the discharge pipe, or clean debris from the existing hole
in the pipe or pump
Reverse or replace check valve. Make sure the check valve is installed with the
flow arrow pointing up and out of the pit.
Replace impeller & adjust spacing between impeller and cover
Remove strainer and clear obstruction
Clear blockage or thaw frozen line
Repair piping
Check power voltage, wires and cable condition
Drill a bleed hole in the discharge pipe, or clean debris from the existing hole
in the pipe or pump
Reverse or replace the check valve. Be sure check valve is installed with flow
arrow pointing up and out of the pit.
Remove debris from the air bleed hole
Replace the check valve on the secondary pump
Clear debris from intake
Replace impeller with new one
*Consult a licensed electrician.
If the above solutions do not solve the problem, contact Glentronics customer service 800-991-0466.
5
Limited Warranty
By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as set out
below. Do not use your product until you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return
period stated on your purchase receipt from the retail store or authorized distributor where you purchased it for a refund.
To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory,
express or implied. GLENTRONICS, INC. disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and
warranties against hidden or latent defects, to the extent permitted by law. GLENTRONICS, INC. will not be liable for any incidental, special or consequential damages for breach of any
express or implied warranties on this product. In so far as such warranties cannot be disclaimed, GLENTRONICS, INC. limits the duration and remedies of such warranties to the duration
of this express warranty and, AT GLENTRONICS, INC.'s option, the repair or replacement services described below. Some states (countries and provinces) do not allow limitations on how
long an implied warranty (or condition) may last, so the limitation described above may not apply to you.
Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be governed by and construed under
the laws of the State of Illinois. Any cause of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be filed only
in the Circuit Court of the 18th Judicial District, Lake County, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal Court. The maximum liability for any product
described in this warranty shall be the cost of product replacement only.
If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
What is Covered by this Warranty?
GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective materials and workmanship for the periods indicated below:
All parts and labor (excluding installation) for a period of:
• 3 years from the date of installation, when used intermittently as a sewage pump
• 1 year from the date of installation when used in continuous duty operations such as fountains or ponds
The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. GLENTRONICS, INC., at its option, will
either repair or replace the product and return it postage prepaid.
What is NOT Covered by this Warranty?
This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water overflow, seepage or flooding. If GLENTRONICS, INC.
determines that a product is deemed defective under this warranty agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the
product, nor will GLENTRONICS, INC. pay the cost of having a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly” when it deviates in any way from the
instructions described in this manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe
abrasive solutions; user abuse; misuse, neglect, improper maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning strikes; excessive
surges in AC line voltage; water damage to the controller; other acts of nature, or failure to operate in accordance with the enclosed written instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS, INC. to provide the services described hereunder
in either its original carton and inserts, or a similar package affording an equal degree of protection. Products not received by GLENTRONICS, INC. at the address indicated below within
thirty (30) days of the product’s defective performance will not be considered for warranty service. Products received after the above mentioned timeframe fall outside of the timeframe
for warranty service and will not be eligible for warranty service. The product must be returned to GLENTRONICS, INC. for inspection in order to be considered for warranty service. If the
product is not returned to GLENTRONICS, INC. or the product is inspected by any person, plumber, contractor or business other than GLENTRONICS, INC., this warranty shall no longer be
valid. Prior to defective operation, the unit must not have been previously altered, repaired or serviced by anyone other than GLENTRONICS, INC., or its agent; the serial number on the
unit must not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to the instructions contained in the accompanying
manual. The dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
By calling 800-991-0466.
1806081 11/18
®
Glentronics, Inc. 2018
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