peunionpl PL Memory User Manual

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Apple MFi Product Plan ID (PPID): 252080-0012 Licensed Components: Lightning Connector
PL Memory User Manual
USB Lightning Flash Drive
For iPhone, iPad, iPod and
Computers
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Contents
App Installation-----------------------------------------------------------4 PL Memory Overview---------------------------------------------------7 APP Main Instructional Icons-----------------------------------------9
Photos Section
Copy Photos------------------------------------------------------------10 Share Photos-----------------------------------------------------------16 Rename Photos--------------------------------------------------------17 Organize Photos-------------------------------------------------------18
Videos Section
Copy Videos-------------------------------------------------------------19 Share Videos------------------------------------------------------------24 Rename Videos--------------------------------------------------------26 Organize Videos-------------------------------------------------------27
Music Section
Copy Music--------------------------------------------------------------28 Share Music-------------------------------------------------------------33 Rename Music---------------------------------------------------------34 Organize Music--------------------------------------------------------34
Backup Section-------------------------------------------------35 File/Folder Section
Copy File/Folder--------------------------------------------------------37
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Rename File/Folder---------------------------------------------------39 Organize File/Folder--------------------------------------------------40
Camera Section
Take Photos & Videos------------------------------------------------41 View Photos & Videos------------------------------------------------43
Back Up Contacts Section
Back Up Contacts-----------------------------------------------------46 View Backup Contacts-----------------------------------------------47 Replace iPhone to Reduce Backup Contacts------------------49
Setting Section
Overview----------------------------------------------------------------53 Cache--------------------------------------------------------------------54 Language---------------------------------------------------------------55 Disk Folder Encryption----------------------------------------------56 Third-party Open Setting--------------------------------------------66 Format-------------------------------------------------------------------67 Backup-------------------------------------------------------------------68 About---------------------------------------------------------------------72
Q&A-----------------------------------------------------------------73 NOTE----------------------------------------------------------------78 Warranty----------------------------------------------------------80 Contact US-------------------------------------------------------80
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App Installation
When Plugging the PL Memory into your Apple device for the first time, there will be installation
message pop-up. Please click "App Store" to download and install. You can also download the app from the App Store. Search for "Hi Pro".
(Please Note: search from APP store, not Apple Store)
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It is normal to receive the following message when the PL Memory connected to your iPhone or iPad. PL Memory (Manufacturer: Shenzhen Jiangda Technology Co., Ltd.) is Apple MFi certified product and this message is required for any external device to iPhone or iPad. Please click Allow to go ahead.
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Backup photos to the flash drive (organize/delete/ copy/share photos)
Backup videos to the flash drive (organize/delete/copy/share photos)
Play the music stored in the flash drive
One-click backup
all photos/videos
in Camera roll
Take photos/videos
and automatic
backup to the flash
drive
Folders/files management section
PL Memory Overview
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iPhone storage
PL Memory storage
One-click backup
contacts
Settings: (Cache/ Language/ Disk Folder Encryption/Third-party open setting/Format/ Backup/ About)
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Represents
“Internal storage
of iPhone/iPad”
Represents
“External storage
of the flash drive”
Back to Homepage
Browse layout
Create new
folder
APP Main Instructional Icons:
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Click for selection
Select “iPhone”
Photos Section
Copy Photos
1. Click into photos section:
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Copy to the
PL Memory
Cancel
Delete selected
Share photos to Email/Social
medias, Bluetooth
2. Select Photos: select all or select one by one
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Please pull up the page or pull down the Drop-down box button to refresh the display.
The internal storage only displays 1000 photos each
time. If there are more than 1000 photos, even if you select all, it only displays 1000 photos. In this situation, please pull up the page or pull down the Drop-down box button to refresh the display. Then increase by a multiple of 1000, all your photos will be pulled to the end display. The external storage displays 499 pcs, please pull down to refresh the display, too.
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Choose “External storage”
iPhone storage
PL Memory storage
3. Copy selected photos to the PL Memory
3.1:Click “CopyTO”
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3.2:Click “Create Folder”
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3.3:Click “Paste”
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Share Photos
1. Select photos and then click icon “Share”
Max quantity for photos sharing will depend on different third-party media photo uploaded limitation. (Facebook, Email, Instagram etc.)
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Rename Photos
1. Go to “File/Folder” section and click into the folder and
click “More”:
You can only change the names of photos and folders in PL Memory.
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Organize Photos
You can go back to the folder to browse and organize the
photos. Click
Photos will keep original information (data, name) and can be organized by time, name or type as below:
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Click for selection
Select “iPhone”
Browse layout
Videos Section
Copy Videos
Only videos or photos stored in the iPhone/iPad internal storage (camera roll or album) can be transferred into the flash drives, the music or movies, videos files are DRM (Digital Rights Management) protected. So you are
not able to download directly into the flash drives from iTunes, iCloud or Netflix.
1. Click into videos section:
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Copy to the
PL Memory
Cancel
Delete selected
Videos
Share Videos to Email/Social
medias, Bluetooth
2. Select Videos: select all or select one by one
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Choose “External storage”
iPhone storage
PL Memory storage
3. Copy selected videos to the PL Memory
3.1:Click “CopyTO”
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3.2:Click “Create Folder”
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3.3:Click “Paste”
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Share Videos
1. Select videos and then click icon “Share”
Max quantity for photos sharing will depend on different third-party media photo uploaded limitation. (Facebook, Email, Instagram etc.)
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Rename Videos
1. Go to “File/Folder” section and click into the folder and
click “More”:
You can only change the names of videos and folders in PL
Memory.
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Organize Videos
You can go back to the folder to browse and organize the
videos. Click
Photos will keep original information (data, name) and can be organized by time, name or type as below:
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Click for selection
Select “iPhone”
Music Section
Copy Music
1. Click into music section:
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Copy to the
PL Memory
Cancel
Delete selected
music
Share music to Email/Social
Medias, Bluetooth
2. Select music: select all or select one by one
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iPhone storage
PL Memory storage
Choose “External storage”
3. Copy selected music to the PL Memory
3.1:Click “CopyTO”
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3.2:Click “Create Folder”
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3.3:Click “Paste”
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Share Music
1. Select music and then click icon “Share”
Max quantity for photos sharing will depend on different third-party media music uploaded limitation. (Facebook, Email, Instagram etc.)
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Rename Music Organize Music
The procedures for renaming and organizing music are the same as those for photos and videos.
You can refer to the photo Rename Steps on page 17 and the Organize Steps on page 18.
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Backup Section
1. Click to enter the one-click backup function:
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File/Folder Section
All folders can be managed here
Copy File/Folder
1. Click into File/Folder section:
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Transfer Successfully
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Rename File/Folder
1. Go to “File/Folder” section and click the folder and click
“More” :
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Organize File/Folder
You can go back to the folder to browse and organize the
file/folder. Click
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Camera Section
Take photos/videos and automatic backup to the flash drive.
Take Photos & Take Videos:
1. Click into photos section:
Click OK to allow access.
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1
2
View Photos & Videos
1. Click into File/Folder section and Click “Camera”
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2. Click “Tom’s iPhone”. Then you can view the photos and
videos.
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The photos and videos will be automatically stored to the
flash drive (PL Memory). You can go to "Photos" or "Videos" section to browse. When you manage them on your PC, please find the folder named as "Camera".
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Back Up Contacts Section
Back Up Contacts
1. Click into Back Up Contacts Section
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1
2
View Backup Contacts
1. Click into File/Folder section and Click “Backup”
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Replace iPhone to Reduce Backup Contacts
You can reduce the backup of contacts from iPhone A to iPhone B
1.The contact of backup phone A is complete, click the icon in the
upper right corner.
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4
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2. Click on phone B and select the contact to be reduced.
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Reduction success
3. Click on the phone contact to check the reduction success.
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4. You can backup new phone contacts
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Setting Section
Overview
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Cache
Click “Cache” to clear the cache.
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Language
Select the Language you want to use, then back to the last step. The Language would be changed accordingly.
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Disk Folder Encryption
1. Set Password (Turn on the Disk Folder Encryption
---> Set Password)
Please do keep the password well. If the password is forgotten, the only solution is formatting the PL Memory. And all your data in the drive will be lost.
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2. Encrypt the File
Click “File/Folder”, Long press the file you want to encrypt. Click “More” and Click “encryption”
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There will be a window pop-up show us Encryption Success
---> Click “OK” to end the Encryption.
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3.View the Encrypted File
From iPhone or iPad: Back to File/Folder, you can see the file with a Lock means it was encrypted. When you open the file, need to input the password, then the Lock is Open.
Once you entered into the Encrypted file, no need the password except you remove the USB Flash Drive from your iPhone/iPad, and
plug in again.
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From Computer: Please note that, due to safety
consideration, the encrypted file is invisible on computer and you cannot find it. If you want to view the file from computer, need to decrypt it from Hi Pro App from iPhone or iPad firstly. (Please see the following point about how to Decrypt the Encrypted File)
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4. Decrypt the Encrypted File
4.1 Click “File/Folder” and Long press the Encrypted file, Click “More” ---> Click “Decrypt” ---> input password --
->Click “OK” ---> there will be message pop-up to show us Decrypt Success ---> Click “OK”
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If the Lock is Open: Click “File/Folder” ---> Long press the Encrypted file ---> Click “More” ---> Click “Decrypt” --->no need to input the password again.
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5. Close the Encryption Function
Settings ---> Disk Folder Encryption ---> Turn Off the Disk Folder Encryption ---> Input the Password ---> Close Encryption Successfully
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The Password used in this PL Memory is unified and unique. So please remember this
Password, there is no way to reset the Encrypted File if you forgot the password due to safety consideration.
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Third-party Open Setting
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Format
Click External Storage to format the PL Memory.
Please do not disconnect the PL Memory from the iPhone/iPad during its formatting.
Formatted disk at iPhone only supports UP TO 128G
WARNING: Formatting will erase all data on the device. Back up all your data before proceeding.
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Backup
Overview
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1. Auto Backup
Exit the App, pop-up Auto backup prompt when enter into the app again, click OK to start auto backup, click Cancel to close.
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2. Delete the local data backup is completed
All local data will be deleted after finishing backup when set up “Delete the local date backup is completed”. Please be careful before choosing this
option.
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3. Clear backup data
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About
The APP version keeps upgrading
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Q & A
Q1. Do I need to take the protective case off when using it?
A: Normally, no need. The lightning connector of this unit has extended 2 mm from the body. So it will be compatible with most of iOS device with case. Sometimes, it’s better to take the thick phone case off if necessary, such as Otter box case.
Q2: Does it have transfer limitation every time?
A: No, there is no transfer amounts limitation. It depends on the capacity of your flash drive and the rest available space of apple device. We have tested transfer 10000+ picture and video files from iPhone to flash drive one time. It works without any problem.
Q3: Only few pictures show up on the drive as available from my iPhone?
A: One situation is the iCloud have a new feature called "Optimize iPhone Storage". If you selected it, full-resolution photos and videos are automatically replaced with optimized versions. And all of your photos have been uploaded in iCloud and none of recognizable photo stored in your iPhone storage. So the app "Hi Pro" cannot find all photos in your iPhone. You could try to connect our phone to PC, make sure whether there are any photos in our iPhone or not. And
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we suggest that select "Download and keep originals". Because "Optimize iPhone Storage" would waste your time to download the full-resolution photos each time when you want to see our photo. After changing the settings from "Optimize iPhone Storage" to 'Download & keep original photo', the photos already saved in iCloud will stay the same. You have to log in at iCloud.com with your apple ID to transfer the photos to our PC, further to your flash drive. But the photos you take after the setting can be moved to the drive directly.
Q4: Why can’t my device read the USB drive when it’s plugged
in?
A: 1) If you are using it on your iPhone/iPad, you need to install the "Hi Pro" app on your device before using the USB drive.
2) If you are using it on your computer (Windows/Mac), it does not need app installed. This iPhone USB flash drive works as regular USB flash drive.
Q5: Can I use the PL Memory for installing APPs or save my game data?
A: No, it does not support. Apple devices do not permit any external drive to install Apps or save data.
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Q6: Can I use this PL Memory without Hi Pro App on my iOS 13 devices?
A: No, when this PL Memory is connected directly with iOS devices. It need to follow Apple MFi Protocol and Apple certified APP is necessary to visit iOS devices.The program certifications between MFi products and normal OTG are different. Apple doesn't allow the compatibility between them. And the function of App is stronger than the Apple's own file transfer function, we think it is more valuable to users.
Q7: When I insert this PL Memory into an iOS 13 device, can I transfer files between File and this PL Memory?
A: Yes, you can transfer files between File and PL Memory. After installing the Hi Pro App into iOS 13 devices, there is PL Memory under File (File --- Browse --- On My iPhone), and in the Hi Pro App, there is iPhone Photos and Documents under Internal Storage. File and PL Memory are interlinked. Please contact
[email protected] about the detailed operation.
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Q8: I have thousands of photos stored in the PL Memory and in my iPhone, but it only shows 499 pcs in the PL Memory and 1000 pcs in the iPhone from the Hi Pro App. Why doesn't the APP show the whole result?
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A: In order to display better and not take up too much memory, you can set up an internal storage one-time display 1000 pcs, external one-time display 499 pcs, only when you slide to the lowest end, it will be displayed again in multiples. We suggest to use the One-Click Backup function if there are lots of pictures need to transfer. All the photos would be shown once Backup finished.
Q9: When you transfer photos or videos, you choose MultiSelect ---Select all --- Copy To, but the Selected quantity is 499 for PL Memory and 1000 for iPhone, only partial photos and videos are transferred.
A: In order to display better and not take up too much memory, you can set up an internal storage one-time display 1000 pcs, external one-time display 499 pcs. When you do transfer or deletion, only for the displayed items. The photos or videos not displayed would not be processed. We suggest to use the One-Click Backup function if there are lots of pictures need to transfer. All the photos would be shown once Backup finished.
Q10: When I am going to save my pictures from my iPhone 8 to this PL Memory, I got Error message that says the file has
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failed. Can you tell me what I am doing wrong and how to solve the issue?
A: iPhone 8, iPhone 8 Plus and iPhone X made in 2017 has bigger power consumption and working current, but our MFi products have strict requirement for operating current. It is required that once the operating current of the 8/8plus/X model is exceeded, the software will stop working to protect the iPhone device. In this case, please contact us for further solution. Note: there may be some difference among different iOS versions, for any questions, please feel free to contact us at
NOTE
(1) You are not allowed to transfer downloaded media files(music, movies) from third party in our iPhone/iPad to the flash drive. As they are DRM (Digital Rights Management) protected under iOS. However, you can download music and movies to computer firstly, and transfer them to flash drive, then play on our apple devices when this flash drive connected.
(2) If you find only partial pictures(not all of them) can be
transferred, that is because you used ‘iCloud’ for storing pictures,
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and this part of pictures cannot be recognized by Hi Pro App. In order to successfully back up all the pictures taken by our
iPhone/iPad to flash drive. Please refer the ‘FAQ’ part at the end of
this manual.
(3) It’s normal that flash drive shows less capacity on PC and our devices than it states. Because flash industry uses different measuring sizes from PC industry. You can know better from Wikipedia by search 'Gigabyte'.
(4) Please understand that this Apple MFi certified iPhone flash drive is mainly designed for iPhone and iPad. You need to install Hi Pro App before using it on iPhone or iPad, and you can backup by one click or automatically. It also has sorting photos, and other strong and convenient functions. But for computers ( no matter Windows computer, or Apple computer, since they have USB port, they would be supported), no need to install any app, it doesn’t have the one click backup function. It only works as normal USB flash drive, that means if you want to back up or transfer photos from computer, you need to do it manually.
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Warranty
All of our Jiangda Products are covered by an 18 months Limited warranty from the date of its original purchase. If any questions, please contact our after-sales support team, who are 24H online for you.
Contact US
Email: [email protected] Website: http://www.peunionpl.com/
For operation videos, please visit YouTube: Customer Service ZMPWLQ
Scan to download the APP
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