Petsafe ZND-1000 Operating Manual

Model Number

ZND-1000

pawz away®

extra indoor

pet barrier

operating guide

PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

Important Safety Information

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow
this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.

CAUTION, used without the safety alert symbol, indicates
a hazardous situation which, if not avoided, could result in
harm to your pet.

NOTICE is used to address safe use practices not related
to personal injury.

Not for use with aggressive dogs. Do not use this product if
your dog is prone to aggressive behavior. Aggressive dogs can
cause severe injury or death to their owners and others. If you
are not sure that this product is right for your dog, please talk to
your veterinarian or a certified trainer.

2 1-800 -732-2677

This System is NOT a solid barrier. The system is designed to
act as a deterrent, using Static Correction to condition pets to
remain outside of the established barrier area. It is important
that you reinforce training with your pet on a regular basis.
Since the tolerance level to Static Correction varies from pet to
pet, Radio Systems® Corporation CANNOT guarantee that the
system will in all cases keep a pet outside of the established
barrier area. Not all pets can be trained to avoid entering
the barrier area. Therefore, if you have reason to believe that
your pet may harm himself or pose a danger to others if he is
not kept from entering the barrier area, you should NOT rely
solely upon this system to restrict your pet. Radio Systems®
Corporation shall NOT be liable for any personal injuries,
property damage, injury to or death of your pet, economic loss
or any consequential damages sustained as a result of any
animal entering the barrier area.

To prevent an unintended correction, do not perform set up
procedures while the Receiver Collar is on your pet.

- If you are using a collar and leash for training, be sure the
extra collar does not put pressure on the Contact Points of
the Receiver Collar.

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To avoid damage to the transmitter do not use on wet
surfaces, in damp or wet locations or around swimming pools.
This product is designed for indoor use only. Do not expose to
rain or snow.

Thank you for choosing PetSafe®, the best selling brand of electronic
training solutions in the world. Our mission is to be the most trusted brand
in the pet ownership experience. We want to ensure your pet’s safety by
providing you with the tools and techniques to successfully train your pet.
If you have any questions, please contact the Customer Care Center at
1-800-732-2677 or visit our website at www.petsafe.net.

To get the most protection out of your warranty, please register your
produc t within 30 days at www.petsafe.net. By registering and keeping
your receipt, you will enjoy the product’s full warranty and should you
ever need to call the Customer Care Center, we will be able to help you
faster. Most importantly, PetSafe

®

will never give or sell your valuable
information to anyone. Complete warranty information is available online
at www.petsafe.net.

4 1-800 -732-2677

How the System Works

The PetSafe® Pawz Away® Indoor Pet Barrier keeps your pet away from a
certain room, away from trash, off of furniture, etc. Just place the Barrier
Transmitter near the area your pet should avoid. The Barrier Transmitter
sends a spherical radio signal, reaching up to 12 feet in diameter or a 6 foot
radius. Your pet wears a Receiver Collar (not included) with Contact Points
that touch his neck. When your pet enters the Barrier Area, he’ll hear a series
of audible tones from the Receiver Collar and he will feel a safe Progressive
Static Correction, delivered through the Contac t Points on his neck. The
Progressive Static Correction will get his attention, but will not cause harm.
The correction continues until your pet leaves the Barrier Area. The PetSafe
Pawz Away
effective for pets at least 6 months old and over 5 pounds.

®

Indoor Pet Barrier has been proven safe, comfortable, and

®

Key Definitions

Barrier Transmitter:
Transmits the wireless radio
signal.
Barrier Area: Area that you
want to prevent your pet from
gaining access to.

Barrier

Transmitter

Barrier

Area

Receiver

Collar

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LCD

Display

Window

Down Button

Up Button

Operating Guide

Step

Install the Barrier Transmitter

The Barrier Transmitter emits a radio signal from all sides in a spherical
pattern. The signal may transmit through a wall or the ceiling/floor. The

1

Barrier Transmitter can be placed laying flat on a surface or hung on a
wall. If you choose to hang the Barrier Transmitter, note that the signal
becomes very directional—the signal will be strongest directly in front
of and behind the unit. The signal is weakest to the side of the unit.

Do not:

• Hang unit on a metal wall

• Place Barrier Transmitter on metal surfaces

• Place Barrier Transmitter near large metal objects such as

refrigerators, washers, etc.

• Place Barrier Transmitter near audio speakers
To keep the Barrier Transmitter in place on smooth surfaces, place the

four grip pads to the bottom of the unit.

To avoid damage to the transmitter do not use on wet
surfaces, in damp or wet locations or around swimming
pools. This product is designed for indoor use only. Do
not expose to rain or snow.

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Step

Set Up the Barrier Transmitter

To prevent an unintended correction, never perform

2

1. Turn over the Barrier Transmitter and slide
open the battery door. Install three AA alkaline
batteries and replace the battery door.

2. Turn the Barrier Transmitter right side up and
press the UP (+) arrow button once to turn
ON the Barrier Transmitter. A black bar in the
upper right hand corner of the LCD display
window indicates that the Barrier Transmitter is
set to mode A* (2A). A second black bar in the
bottom of the LCD display indicates the range
is set to one segment.

3. Each segment represents approximately two feet of diameter.
You can create a Barrier Area of 2 feet in diameter up to 12 feet in
diameter. Using the UP (+) and DOWN (-) arrow buttons, adjust the
range to fit the desired pet Barrier Area.

www.petsafe.net 7

set-up procedures while your pet is wearing the
Receiver Collar.

2A

*All Indoor Barriers and Receiver Collars are preset to mode A. The

A and B mode feature is designed to be used in multiple pet
households where you may want one pet to be able to access an area
while preventing access by another pet. For single pet households,
you will not need to operate the Barrier Transmitter in any mode other
than A. Please see the Additional Feature section of this operating and
training guide (page 9) for instructions on how to utilize mode A and B.

Step

Test the Barrier Area

1. Place the Test Light Tool that came with your
system on the Receiver Collar Contact Points.

3

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Hold the Receiver Collar at the approximate
height of your dog’s neck (3A). Start outside of
the range and walk slowly toward the Barrier
Transmitter. As you reach the Barrier Area, the
Receiver Collar emits a series of high-pitched
tones. For each tone you hear, you should
notice the Test Light flashing which indicates
that a Progressive Static Correction is being
delivered. The Receiver Collar’s tone is easily heard by dogs but
may be at a volume level difficult for some humans to hear.

2. Check the range of the Barrier Area from multiple angles to ensure
you are getting the desired coverage.

3A

Important: Should you find that you are not getting the desired range at
the maximum setting, move the Barrier Transmitter a few feet, or change
from its standing-on-end position to laying flat. Metal objec ts can alter
the magnetic field and change the transmitting signal range. The effect
on the range depends on the size and shape of the objects. Signal range
can be reduced if the Barrier Transmitter is placed on a concrete floor, due
to steel reinforcement in the concrete. For best range results, place the
Barrier Transmitter on a nonconductive surface, i.e., wood floor or table.
Placing the Barrier Transmitter beneath sofas and beds can reduce the
range due to the metal springs altering the magnetic field.

Additional Feature

Mode A, B, and AB Feature

For multiple pet households, additional PetSafe® Pawz Away® Receiver
Collars can be purchased to work with one or more PetSafe® Pawz Away®
Indoor Barrier Transmitters. You can set up an unlimited number of Barrier
Transmitters in your home and an unlimited number of Receiver Collars can be
used with one or more Barrier Transmitters. If you have multiple pets, you may
want to allow one pet access to an area while denying access to another pet.
With the purchase of additional Receiver Collars and Barrier Transmitters, you
can accomplish this by using the Mode A and Mode B functions.

www.petsafe.net 9

®

Barrier

Transmitter

Barrier

Transmitter

Barrier

Transmitter

All PetSafe

Pawz Away® Indoor Barrier Transmitters and Receiver Collars
come preset to mode A. Each Receiver Collar can operate in one of two
different modes—A or B. Each Barrier Transmitter may be set to either A, B
or AB mode to allow for multiple configurations.

When the Barrier Transmitter and Receiver Collar are
set to mode A, the Barrier Transmitter denies access to
pets wearing a Receiver Collar programmed to mode

Barrier

Transmitter

A. Receiver Collars set to mode B will not pick up the
signal from a Barrier Transmitter set to mode A.

When the Barrier Transmitter and Receiver Collar are
set to mode B, the Barrier Transmitter denies access to
pets wearing a Receiver Collar programmed to mode
B. Receiver Collars set to mode A will not pick up the
signal from a Barrier Transmitter set to mode B.

When the Barrier Transmitter is set to mode AB, the
Barrier Transmitter denies access to all pets wearing the

Barrier

Transmitter

Receiver Collar, no matter which mode the receiver is

Barrier

Transmitter

programmed to.

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Programming the Mode Settings

All programming is done through the Barrier Transmitter and the
programming is synchronized with the Receiver Collar. The Receiver Collar
cannot be programmed separately from the Barrier Transmitter.

You may synchronize multiple Receiver Collars to a single Barrier
Transmitter at one time. However, make sure any Receiver Collar you do
not wish to synchronize is turned OFF during the programming procedure.
Any collar that is within 5 feet of the Barrier Transmitter and turned ON
may be reprogrammed. Familiarize yourself with the steps outlined below
before attempting to program the Barrier Transmitter and Receiver Collar.

To prevent an unintended correction, do not perform set up
procedures while the Receiver Collar is on your pet.

1. Gather the Receiver Collar(s) you wish to synchronize with the Barrier

Transmitter. Turn the Receiver Collar(s) ON and place less than one foot
from the Barrier Transmitter.

2. Turn the Barrier Transmitter OFF by pressing the DOWN (-) arrow

button until there are no bars displayed in the LCD window. Remove
the battery door.

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3. The mode switch is located

inside the transmitter and is
preset to mode A. Move the

4A

Transmitter
Inside View

Inside

Battery

Door

switch to the center position
for mode B or to the right
position for mode AB (4A).
Once you have selected the
desired mode, replace the
battery door.

Note: If you have selected mode AB you do not need to proceed with
programming the receiver in the next steps. Receiver Collars set to
mode A or mode B will each receive the radio signal from a Barrier
Transmitter set to mode AB.

4. To program the Receiver Collar to either mode A or mode B, press and

hold the DOWN (-) arrow button and then press the UP (+) arrow button
for approximately 5 seconds. Programming is complete when you hear
a series of three beeps from the Receiver Collar.

5. Once the Receiver Collar has been programmed, press the UP (+) arrow

button to turn the Barrier Transmitter ON. Check to make sure the black
bar(s) appear on the LCD screen indicating the mode you have selected
(4B) and reset the Barrier Transmitter to the desired range.

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BM

4B

Mode AMode

ode AB

Training Guide

The PetSafe® Pawz Away® Indoor Pet Barrier operates on the principle of
positive and negative reinforcement. Your pet will learn to avoid the Barrier
Areas you have set after receiving a Progressive Static Correction (negative
reinforcement) and your pet will learn that he is more comfortable when he
avoids the Barrier Areas (positive reinforcement).

In some cases, it may not be necessary to train your pet. You can let your pet
wander freely to determine the new boundaries. Monitor your pet during
his first session. Pets learn at different rates and it may take several times
for your pet to successfully understand and honor the Barrier Areas.

www.petsafe.net 13

Begin Your Pet’s First Session

1. Move your pet away from the Barrier Area.

2. Activate the Receiver Collar by turning the battery door to the ON

position. Place the Receiver Collar around your pet’s neck. Be sure that
the Receiver is directly under your pet’s neck.

3. Allow your pet to wander freely to learn the new boundaries.

Further Training

If your pet is confused or unsure how to avoid the Barrier Areas then you may
need to teach your pet how to do so by following these easy training steps:

1. Place a second non metallic collar on your pet ABOVE the Receiver

Collar and attach a long leash.

Be sure the extra collar does not put pressure on the
Contact Points of the Receiver Collar.

2. Walk your pet toward the Barrier Area. As soon as you hear the tone or

you see that your pet is receiving a Static Correction, gently pull him
away from the Barrier Area and back into the safe zone.

3. Reward your pet with praise each time he leaves the Barrier Area.

4. Practice this technique a few times until you feel that your pet is

mastering avoidance of the Barrier Areas.

Be sure to never force or entice your pet to enter the Barrier Areas.

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Additional Information

• The system should only be used with healthy pets. Contact your

veterinarian if you have concerns about the medical condition of your
pet (medication, pregnant, heart conditions, etc).

• This system is not for vicious or aggressive pets. If your pet may pose a

threat to others, DO NOT USE THIS SYSTEM. If you are unsure if your
dog is aggressive, please consult your veterinarian or a certified trainer.

Troubleshooting

Barrier
Transmitter does
not appear
to work

www.petsafe.net 15

•Check segment indicator on Barrier Transmitter

•Check/replace batteries in Barrier Transmitter

•Increase the Barrier Area range on the Barrier

Transmitter

•Check that the Barrier Transmitter setting
corresponds to the Receiver Collar setting. (i.e.
Barrier Transmitter is set to mode A and Receiver
Collar is synchronized to pick up mode A)—refer
to Additional Feature section on page 9 for
instructions

Barrier Area range
is too low

•Check/replace bat teries in Receiver Collar

•Adjust Barrier Transmitter range to increase

Barrier Area size

Barrier Area range
is too high

No segments
on Barrier

•Adjust Barrier Transmitter range to decrease
Barrier Area size

•Press the UP (+) arrow but ton

•Check/replace batteries in Barrier Transmitter

Tra nsmitte r

Terms of Use and Limitation of Liability

1. Terms of Use

This Product is offered to you conditioned upon your acceptance without
modification of the terms, conditions and notices contained herein. Usage of
this Product implies acceptance of all such terms, conditions, and notices.

2. Proper Use

This Product is designed for use with pets where training is desired. The
specific temperament of your pet may not work with this Product. We
recommend that you not use this Product if your pet is less than 8 pounds or if
your pet is aggressive. If you are unsure whether this is appropriate for your pet,
please consult your veterinarian or certified trainer.

16 1-800-732-2677

Proper use includes reviewing the entire Guide provided with your Product and
any specific Caution statements.

3. No Unlawful or Prohibited Use

This Product is designed for use with pets only. This pet training device is not
intended to harm, injure or provoke. Using this Product in a way that is not
intended could result in violation of Federal, State or local laws.

4. Limitation of Liability

In no event shall Radio Systems Corporation

®

be liable for any direct, indirect,
punitive, incidental, special or consequential damages, or any damages
whatsoever arising out of or connected with the use or misuse of this Product.
Buyer assumes all risks and liability from the use of this Product.

5. Modification of Terms and Conditions

Radio Systems Corporation

®

reser ves the right to change the terms, conditions

and notices under which this Product is offered.

www.petsafe.net 17

Compliance

FCC/Canada

This Class B digital apparatus complies with Canadian ICES -003. This equipment
has been tested and found to comply with the limits for a Class B digital device,
pursuant to Par t 15 of the FCC Rules. These limit s are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a residential environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
guide, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a prac tical installation. If this
equipment causes harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Relocate the interfered receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different to that to which the

receiver is connected.

• Contac t the Customer Care Center at 1-800-732-2677.
This device complies with Industry Canada Rules. This device complies with part 15

of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any inter ference
received, including interference that may cause undesired operation.

18 1-800-732-2677

Unauthorized changes or modifications to the equipment, not approved by Radio

®

Corporation, could result in not meeting compliance with FCC regulations

Systems
and could void the user’s authority to operate the equipment.

Australia

This device complies with the applicable EMC requirements specified by the
ACMA (Australian Communications and Media Authority).

Customer Care International

Canada - Tel: [phone]
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM

Australia - Tel: [phone]
Monday - Friday 7:30 AM - 5 PM

New Zealand - Tel: [phone]
Monday - Friday 10:30 AM - 7 PM

This product has the benefit of a limited manufac turer’s warranty. Details of the
warranty applicable to this produc t and its terms can be found at www.petsafe.
net and/or are available by sending a stamped addressed envelope to PetSafe
Ltd. Redthorn House, Unit 9, Chorley West Business Park, Ackhurst Road,
Chorley, Lancashire PR7 1NL, United Kingdom.

www.petsafe.net 19

®

Radio Systems® Corporation

10427 PetSafe Way

Knoxville, TN 37932

1-800-732-2677

Protected by US Patents 7,046,152; 7,068,174;

7,117, 8 2 2 ; 7, 20 4, 2 0 4; 7, 2 7 8 , 376; 7,4 9 5 , 5 7 0 .

©2009 Radio Systems Corporation

www.petsafe.net

400-142 6