PetSafe® Wireless Pet Containment
System
®
Receiver Collar
Operating Guide
Please read this entire guide before beginning.
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Thank you for choosing PetSafe®, the best selling brand of electronic training solutions
in the world. Our mission is to be the most trusted brand in the pet ownership
experience. We want to ensure your pet’s safety by providing you with the tools and
techniques to successfully train your pet. If you have any questions, please contact the
Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.
To get the most protection out of your warranty, please register your product within
30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call the Customer Care Center, we
will be able to help you faster. Most importantly, PetSafe® will never give or sell your
valuable information to anyone. Complete warranty information is available online at
www.petsafe.net.
How the System Works
The PetSafe® Wireless Pet Containment System® has been proven safe, comfortable,
and effective for pets over 8 pounds. The system works by transmitting a radio signal
up to 90 feet in all directions. You temporarily defi ne the Pet Area with Boundary Flags
for a visual aid in training your pet. Your pet wears a Receiver Collar with Contact
Points that touch his neck, and, once trained, is allowed to roam freely in the Pet
Area. When your pet reaches the Boundary Zone, the Receiver Collar gives a warning
beep before delivering a safe Static Correction through the Contact Points to get his
attention until he returns to the Pet Area.
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Prepare the Receiver Collar
Your Receiver Collar comes with short Contact Points.
Long Contact Points for pets with long or thick hair
are available through our Customer Care Center at
1-800-732-2677. Tighten the Contact Points using the
Test Light Tool (A) one-half turn beyond fi nger tight.
Check the tightness weekly.
To Insert and Remove the Receiver Collar Battery
Note: Do not install the battery while the Receiver Collar is on
your pet.
This Receiver Collar utilizes a replaceable PetSafe
®
battery
(RFA-67). This unique battery is designed to make battery
replacement easier and increase water protection.
To insert the battery, align the symbols on the battery
(arrow) and Receiver Collar (triangle) (B). Use the edge of
the Test Light Tool (B) to turn the battery clockwise until the
arrow lines up with the lock symbol on the housing.
To remove the battery, turn the battery counter-clockwise
using the edge of the Test Light Tool (C). DO NOT
attempt to cut into or pry open the battery. Be sure to
discard the used battery properly.
A
B
C
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A replacement PetSafe® battery (RFA-67) can be found at many
retailers. Contact the Customer Care Center at 1-800-732-2677 or
visit our web site at www.petsafe.net to locate a retailer near you.
To Set the Static Correction Level
Read all steps before attempting to set the Static Correction Level.
Remove the clear plastic cover with the edge of the Test Light 1.
Tool to expose the Correction Level Button (D).
With the battery installed, press the Correction Level Button and 2.
release when the Receiver LED Indicator Light lights up (E).
The Receiver LED Indicator Light will emit a series of 3.
fl ashes representing the Static Correction Level.
Increase the Static Correction Level by pressing and 4.
releasing the Correction Level Button within 5 seconds of
the previous series of fl ashes.
After setting the Static Correction Level, replace the cover to 5.
protect the Correction Level Button.
The Static Correction levels increase in strength from 1 to 6.
Pushing the Correction Level Button while the Receiver Collar
is on level 6 will cause the Receiver Collar to revert to level 1.
Refer to the Function and Response Table to choose the Static
Correction level that best fi ts your pet.
D
E
The Receiver Indicator Light acts as a low battery indicator. The light will fl ash every 4
to 5 seconds when battery replacement is required.
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Battery Contact Verification
Remove Receiver Collar from your pet. Press the button and verify that the LED light
illuminates. If the LED light does not come on remove the battery. Locate the metal tabs in
the battery well. Gently lift the tabs to ensure that the battery will make good contact. Replace
the battery into the Receiver Collar. Press the button and check that the LED light illuminates.
Function and Response Table
Indicator Light
Response
Static Correction
Level
Receiver Collar
Function
Temperament
of Pet
1 Flash 1 No Static Correction,
Beep Only
Initial Training
Mode
2 Flashes 2 Low Static Correction Timid
3 Flashes 3 Medium-Low Static
Correction
Timid or Average
4 Flashes 4 Medium Static
Correction
Average Energy
5 Flashes 5 Medium-High Static
Correction
Average or High
Energy
6 Flashes 6 High Static Correction High Energy
Flashes once every
4 to 5 seconds
Indicates Low Battery
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Fit the Receiver Collar
Important: The proper fi t and placement of your Receiver
Collar is important for effective training. The Contact
Points must have direct contact with your pet’s skin on the
underside of his neck.
To assure a proper fi t, please follow these steps:
Make sure that the battery is not installed in the Receiver Collar.1.
Start with your pet standing comfortably (2. F).
To make it easier to hear the warning beep, place3.
F
the Receiver Collar on your pet with the logo side
of Receiver facing up.
Center the Contact Points underneath your pet’s 4.
neck, touching the skin. Note: It is sometimes
necessary to trim the hair around the Contact Points
to make sure that contact is consistent.
Check the tightness of the Receiver Collar by 5.
inserting one fi nger between the end of a Contact
Point and your pet’s neck. The fi t should be snug
but not constricting (G).
Allow your pet to wear the collar for several 6.
minutes then recheck the fi t. Check the fi t again
as your pet becomes more comfortable with the
Receiver Collar.
G
H
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Trim the collar as follows (7. H):
Mark the desired length of the Receiver Collar with a pen. Allow for growth if a.
your pet is young or grows a thick winter coat.
Remove the Receiver Collar from your pet and cut off the excess. b.
Before placing the Receiver Collar back onto your pet, seal the edge of the cut c.
collar by applying a fl ame along the frayed edge.
Put battery in Receiver Collar.8.
Important: For comfort, safety and effectiveness of product, please ensure
the following:
During the first 2 weeks of training, do not use the training device on your pet •
without direct supervision.
Check the fit to prevent excessive pressure by being able to insert one finger •
between the Contact Point and your pet’s skin.
Never leave the receiver Collar on your pet for more than 12 consecutive hours.•
Your pet must be carefully examined daily for any signs of a rash or sore.•
If a rash or sore is observed, discontinue the use of the Receiver Collar for a •
few days.
If the condition persists beyond 48 hours, see your veterinarian.•
Your pet’s neck and the Contact Points must be washed weekly with a wash •
cloth and mild hand soap, then rinsed thoroughly.
A condition called Pressure Necrosis, which is a devitalization of the skin due
to excessive and prolonged contact against the Contact Points, may occur if the
steps above are not followed.
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To Re-Thread the Collar
Slide Buckle
Ridges
The slide buckle prevents the collar from
becoming loose around your pet’s neck.
The ridges must be facing up; the collar
will slip if it is not properly threaded.
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Taking Your Pet Out of the Pet Area
Important: Remove the Receiver Collar and leave it in the Pet Area.
Once your pet learns the Boundary Zone, he will be reluctant
to cross it for walks or car rides.
Option 1: Replace the Receiver Collar with a regular collar.
Put your pet in a car that is within the Pet Area and drive him
out of the Pet Area.
Option 2: Replace the Receiver Collar with a regular collar
and leash. Walk your pet out of the Pet Area while giving a
command such as “OK” at a specifi c place of the Boundary
Zone (the end of your driveway, sidewalk, etc.). Always
leave the Pet Area with a leash at this place and your pet will
associate leaving the Pet Area only on a leash, only at this place,
and only with a person. You may initially need to convince your pet to leave the Pet Area
with a food treat and lots of praise.
Note: You may also carry your pet out of the Pet Area.
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Troubleshooting
The Receiver Collar
is not beeping
when setting up the
Boundary Zone.
The beep may be diffi cult to hear in a noisy environment. •
Use Test Light as explained in the “Test Light Instructions” •
section, and use it to determine the location of Boundary Zone.
Check that the Transmitter is set up according to directions •
and install a new battery within 5 feet of the Transmitter.
Re-Synchronize the System. (page 14)•
The Receiver Collar
is not beeping or
administering a
Static Correction.
Check that the Transmitter is plugged into a working •
120-volt outlet, turned on, the Power Light is on, and the
Transmitter controls are set at your desired settings.
Check Receiver battery to make sure it is installed properly. •
When replacing the battery, do so within 5 feet of the Transmitter.•
Re-Synchronize the System. (page 14)•
The Receiver
Collar is beeping
everywhere.
Check that the Transmitter is plugged into a working •
standard 120-volt outlet, turned on, the Power Light is on,
and the Transmitter controls are set at your desired settings.
Bring Receiver Collar within 5 feet of the Transmitter to reset.•
Re-Synchronize the System. (page 14)•
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The Receiver Collar
is beeping inside
the house.
It is recommended to remove the Receiver Collar from your •
pet when indoors to avoid activation of the Receiver Collar.
Make sure the Transmitter is on and set up according to •
the directions.
Ensure the entire house is within the Pet Area. The •
Transmitter may need to be moved to adjust the Pet Area
to include the entire house.
If relocating the Transmitter, remove the Receiver Collar •
from your pet before turning the Transmitter off.
My pet is receiving a
Static Correction in
his metal crate.
The Receiver Collar activates when it loses the Transmitter •
signal. The metal crate may block the Transmitter signal
which causes the Receiver Collar to activate.
Remove the Receiver Collar from your pet when placing •
him in his metal crate.
The Receiver Collar
activates in the
middle of the yard.
The Receiver Collar activates when it loses the Transmitter •
signal. This sometimes occurs if a large metal object
is between the Receiver Collar and Transmitter, if the
orientation of the Receiver Collar changes near the
Boundary Zone, or if the surrounding “electronic noise”
interferes with the signal. If this continues to occur, consider
relocating the Transmitter and resetting the Pet Area.
Re-Synchronize the System. (page 14)•
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The Receiver Collar
is beeping but my
pet is not responding
to the Static
Correction.
Make sure the Static Correction Level is set at 2 or above. •
Test the Receiver Collar with the Test Light.•
If the Test Light fl ashes, check the fi t of the Receiver Collar.•
Trim your pet’s fur where the Contact Points touch the •
neck and/or purchase long Contact Points by contacting the
Customer Care Center at 1-800-732-2677.
Increase the Static Correction Level. •
Repeat training steps to reinforce training. •
My pet reacts
strongly to the Static
Correction and has
become fearful.
Lower the Static Correction Level.•
Make sure you are in control of the situation when your pet •
receives his fi rst Static Corrections (have him on a leash attached
to a separate, non-metallic collar) and lead him into the Pet Area
and praise him. If your pet remains fearful, suspend training and
start again the next day. Make sure to end all training sessions on
a positive note with lots of praise and play.
I was setting up the
Pet Area and after
I turned down the
Boundary Control
Dial, the Receiver
Collar would no longer
beep or correct.
You may have turned the Boundary Control Dial down too •
quickly, causing the Receiver Collar to go into power-fail
mode. This is a safety feature designed to protect your pet
when power to the Transmitter goes out. With the Receiver
Collar within 5 feet of the Transmitter, turn the Boundary
Control Dial to “8” and reset the Boundary Zone, making
sure to turn the dial down slowly.
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My next-door
neighbor has
an In-Ground
Containment
System and the
Receiver Collar
does not activate
near their property.
Your neighbor’s In-Ground Fence signal may interfere with •
the operation of the Receiver Collar preventing activation
close to their fence. To minimize the interference, reduce
the size of the Pet Area or move the Transmitter away from
the In-Ground Fence System.
Adjust the Pet Area so that the Receiver Collar activates for •
at least 5 feet beyond the reduced Boundary setting when
walking towards the In-Ground Fence.
Test Light Instructions
Set the Correction Level to 2 or above.1.
Hold the Test Light Contacts to the Contact Points.2.
Walk toward the Boundary Zone holding the Receiver 3.
collar at your pet’s neck level until the Test Light fl ashes.
Save Test Light for future testing.
Note: If the Test Light does not fl ash, install a new battery and
re-test. If Test Light still does not fl ash, contact the Customer Care
Center at 1-800-732-2677.
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Re-synchronize the System
Remove the Receiver Collar from your pet.1.
Remove the battery from the Receiver Collar. Discharge all power by holding the 2.
correction level button down until the LED is no longer illuminated.
At the transmitter, move the Boundary Switch from the low to the high position.3.
Slowly adjust the Boundary Control Dial up to 8, down to 1 and then back to the 4.
#4 position.
Standing within 5-10 feet of the Transmitter, reinsert the battery into the Receiver Collar.5.
Test the Boundary and verify operation. 6.
Once you are confi dent that the system is working, reset the Transmitter controls to the
original setting.
Terms of Use and Limitation of Liability
Terms of Use 1.
This Product is offered to you conditioned upon your acceptance without
modifi cation of the terms, conditions and notices contained herein. Usage of this
Product implies acceptance of all such terms, conditions, and notices.
Proper Use 2.
This Product is designed for use with pets where training is desired. The specifi c
temperament of your pet may not work with this Product. If you are unsure whether
this is appropriate for your pet, please consult your veterinarian or certifi ed trainer.
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No Unlawful or Prohibited Use 3.
This Product is designed for use with pets only. This pet training device is not
intended to harm, injure or provoke. Using this Product in a way that is not intended
could result in violation of Federal, State or local laws.
Limitation of Liability 4.
In no event shall Radio Systems® Corporation be liable for any direct, indirect,
punitive, incidental, special or consequential damages, or any damages whatsoever
arising out of or connected with the use or misuse of this Product. Buyer assumes all
risks and liability from the use of this Product.
Modification of Terms and Conditions 5.
Radio Systems® Corporation reserves the right to change the terms, conditions and
notices under which this Product is offered.
Compliance
FCC/Canada
This Class B digital apparatus complies with Canadian ICES-003. This equipment
has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction guide, may cause
harmful interference to radio communications. However, there is no guarantee that
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interference will not occur in a practical installation. If this equipment causes harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Relocate the interfered receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different to that to which the •
receiver is connected.
Contact the Customer Care Center at 1-800-732-2677.•
This device complies with Industry Canada Rules. This device complies with part 15
of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Unauthorized changes or modifi cations to the equipment, not approved by
Radio Systems® Corporation, could result in not meeting compliance with FCC
regulations and could void the user’s authority to operate the equipment.
Australia
This device complies with the applicable EMC requirements specifi ed by the ACMA
(Australian Communications and Media Authority).
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Customer Care International
United States / Canada: 1-800-732-2677
Australia: 1800 786 608
New Zealand: 0800 543 054
Caution
The PetSafe® Wireless Pet Containment System® is NOT a solid barrier. The system
is designed to act as a deterrent to remind pets by Static Correction to remain in the
boundary established. It is important that you reinforce training with your pet on a regular
basis. Since the tolerance level to Static Correction varies from pet to pet, Radio Systems
®
Corporation CANNOT guarantee that the system will, in all cases, keep a pet within
the established boundary. Not all pets can be trained to avoid crossing the boundary!
Therefore, if you have reason to believe that your pet may pose a danger to others or
harm himself if he is not kept from crossing the boundaries, you should NOT rely
solely upon the PetSafe® Wireless Pet Containment System® to confi ne your pet. Radio
Systems® Corporation shall NOT be liable for any property damage, economic loss or any
consequential damages, sustained as a result of any animal crossing the boundary.
Perchlorate Battery
Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
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www.petsafe.net 19
Radio Systems® Corporation
10427 Electric Avenue
Knoxville, TN 37932
1-800-732-2677
www.petsafe.net
Protected by US Patents 6,879,300;
6,921,089; 7,142,167 and D515,027.
Other patents pending.
400-1111
©2006 Radio Systems® Corporation
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