Petsafe UltraSmart In-Ground Fence Receiver Collar User Manual
Model Number
PIG00-13620
ultrasmart®
receiver collar
operating guide
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm
to your pet.
NOTICE is used to address safe use practices not related to
personal injury.
Not for use with aggressive dogs. Do not use this product if your
dog is prone to aggressive behavior. Aggressive dogs can cause
severe injury or death to their owners and others. If you are not
sure that this product is right for your dog, please talk to your
veterinarian or a certified trainer.
2 Customer Care Center 1-800-732-2677 www.petsafe.net 3
This PetSafe® In-Ground Fence™ is NOT a solid barrier. The
system is designed to act as a deterrent to remind pets by Static
Correction to remain in the boundary established. It is important
that you reinforce training with your pet on a regular basis. Since
the tolerance level to Static Correction varies from pet to pet, Radio
Systems® Corporation CANNOT guarantee that the system will, in all
cases, keep a pet within the established boundary. Not all pets can
be trained to avoid crossing the boundary! Therefore, if you have
reason to believe that your pet may pose a danger to others or harm
himself if he is not kept from crossing the boundaries, you should
NOT rely solely upon the PetSafe® In-Ground Fence™ to confine
your pet. Radio Systems® Corporation shall NOT be liable for any
property damage, economic loss or any consequential damages,
sustained as a result of any animal crossing the boundary.
Proper fit of the collar is important. A collar worn for too long or
made too tight on the pet’s neck may cause skin damage. Ranging
from redness to pressure ulcers; this condition is commonly known
as bed sores.
- Avoid leaving the collar on the dog for more than 12 hours
per day.
- When possible reposition the collar on the pet’s neck every
1 to 2 hours.
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- Check the fit to prevent excessive pressure; follow the
instructions in this manual.
- Never connect a lead to the electronic collar; it will cause
excessive pressure on the contacts.
- When using a separate collar for a lead, don’t put pressure on
the electronic collar.
- Wash the dog’s neck area and the contacts of the collar weekly
with a damp cloth.
- Examine the contact area daily for signs of a rash or a sore.
- If a rash or sore is found, discontinue use of the collar until the
skin has healed.
- If the condition persists beyond 48 hours, see your veterinarian.
- For additional information on bed sores and pressure necrosis,
please visit our website.
These steps will help keep your pet safe and comfortable. Millions of
pets are comfortable while they wear stainless steel contacts. Some
pets are sensitive to contact pressure. You may find after some time
that your pet is very tolerant of the collar. If so, you may relax some
of these precautions. It is important to continue daily checks of the
contact area. If redness or sores are found, discontinue use until the
skin has fully healed.
4 Customer Care Center 1-800-732-2677 www.petsafe.net 5
You may need to trim the hair in the area of the Contact Points.
Never shave the dog’s neck; this may lead to a rash or infection.
To prevent an unintended correction:
• The Receiver Collar should not be on your dog when the system
is tested.
• Remove the Receiver Collar before making any changes to your
system.
• Before placing the Receiver Collar on your pet, test the boundary
location and width after any change.
• Do not charge your Receiver Collar every night. Charging too
often can reduce battery life. Charge your Receiver Collar
when the left Receiver Indicator Light blinks yellow; or when
the light blinks red.
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Thank you for choosing PetSafe®, the best selling brand
of electronic training solutions in the world. Our mission
is to be the most trusted brand in the pet ownership
experience. We want to ensure your pet’s safety by
providing you with the tools and techniques to successfully
train your pet. If you have any questions, please contact
the Customer Care Center at 1-800-732-2677 or visit our
website at www.petsafe.net.
To get the most protection out of your warranty, please
register your product within 30 days at www.petsafe.net.
By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call
the Customer Care Center, we will be able to help you
faster. Most importantly, PetSafe® will never give or sell
your valuable information to anyone. Complete warranty
information is available online at www.petsafe.net.
6 Customer Care Center 1-800-732-2677 www.petsafe.net 7
How the System Works
A radio signal is sent by the transmitter of your UltraSmart® In-Ground Fence™
to a receiver located on your dog’s collar. The signal is transmitted through a
wire which is placed along the boundaries you want to establish. The wire is
an antenna that carries the signal. The receiver, attached to your dog’s collar,
provides a warning beep when he approaches the wire. If your pet continues
into the Static Correction Zone, a safe Static Correction will be delivered
through the Contact Points to get his attention until he returns to the Pet Area.
Although harmless, this will discourage him from continuing further. Three
adjustable levels of correction allow you to choose the one that is appropriate
for your dog’s temperament. The PetSafe® UltraSmart® In-Ground Fence™ has
been proven safe, comfortable and effective for dogs over 8 pounds.
Prepare the Receiver Collar
Your Receiver Collar comes with short Contact
Points installed. Use the long Contact Points for pets
with long or thick hair. Tighten the Contact Points
using the Contact Point Wrench included in your InGround Fence™ (A). Check the tightness weekly.
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A
Charge the Receiver Collar
Before you can begin using the Receiver Collar,
you will need to charge it for 2-3 hours using
the Receiver Collar Charger included with the
UltraSmart® In-Ground Fence™. Additional Receiver
Collar Chargers (part #IUA-005) can also be
purchased from the Customer Care Center. The
Receiver Collar fits on top of the charger with the
Contact Points facing down through the holes (B).
The Receiver Collar light will glow red when the collar is properly seated
and charging. The light will turn green when charging is complete. A built in
safety circuit prevents the Receiver Collar from overcharging.
The Receiver Collar will achieve a full charge in 2-3 hours. Each charge can
last up to three months depending on frequency of use.
Do not charge your Receiver Collar every night. Frequent
charging can have a negative effect on the battery. We
recommend that the Receiver Collar be used until the Receiver
Indicator Light blinks yellow or red.
The Fence Transmitter includes a Collar Charge Reminder Switch that you
can set to alert you when it is time to charge your dog’s Receiver Collar. The
“A” Setting will alert after 60 days and the “B” setting will alert after 30 days.
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B
To set the reminder, turn the switch to the OFF position, then move to either
the A or B setting. After the 30 or 60 days has passed, the Fence Transmitter
will sound three short reminder tones every minute. To reset the switch, turn
it to the OFF position and move back to either setting A or B, or you can
choose to turn the switch OFF to disable this feature.
ReadyTest® Feature
Re adyTest® gives you added confidence that the Receiver Collar is working
and ready to use. When you remove the Receiver Collar from the charger,
the receiver will automatically go into self-test mode for approximately 8
seconds. The receiver’s internal diagnostics will check that the battery charge
is full and that all circuits are working correctly. Do not touch the Contact
Points while the receiver is in test mode. When the collar is removed from
the charger, the indicator light will go off and then come back on. The light
will first glow red for three seconds, then go of f. The indicator light will come
back on for five seconds to indicate the status of the battery (green, yellow or
red). The ReadyTest® is complete once you see the battery indicator status.
If the Receiver Collar beeps and the indicator light glows solid red for 20
seconds, the ReadyTest
charger for 5 seconds and then remove. Do not touch the Contact Points. If the
Receiver Collar continues to fail the ReadyTest®, call the Customer Care Center.
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®
self-test has failed. Replace the Receiver Collar in the
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